What does a mortgage assistant do?
A mortgage assistant, sometimes referred to as a loan officer assistant, works directly with clients and members of the office to meet set organization goals. Their key responsibilities include reviewing loan applications, preparing letters for credit for clients, offering administrative support to supervising loan officers, and providing customer service to clients. They are also required to use computer programs to track loan processing and billing. This role requires customer service experience and knowledge of relevant computer software.
Mortgage assistant responsibilities
Here are examples of responsibilities from real mortgage assistant resumes:
- Review HUD-1 for accuracy and to make sure it is within the RESPA guidelines. ''
- Re-Disclose file per RESPA guidelines when require.
- Well verse in first and second mortgage options and reverse mortgages with FHA.
- Prepare HMDA data for deny and withdrawn loans to be submit to compliance officer for audit
- Perform moderately complex loan calculations, satisfy underwriters' conditions, review HUD1, prepare files for HMDA.
- Conduct research on mortgage documents such as HUD, title, homeowner s insurance policy, and flood policy.
- Obtain government FHA and VA loan case numbers and validations, saving mortgage specialist time to pursue other more critical responsibilities.
- Scan closing loan documents into an origination system.
- Perform secondary review of initial escrow disclosure statements prior to closing.
- Process all escrow analysis disclosures, review for accuracy and coordinate customer notification.
- Respond to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
- Process and underwrite conventional purchase and refinance mortgage transactions primarily under FHLMC guidelines in a centralize regional operations center.
- Create PowerPoint presentations used for business development.
Mortgage assistant skills and personality traits
We calculated that 16% of Mortgage Assistants are proficient in Data Entry, Mortgage Loans, and Loan Applications. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.
We break down the percentage of Mortgage Assistants that have these skills listed on their resume here:
- Data Entry, 16%
Performed data entry in Mortgage Programs ensuring accuracy while exceeding a daily quota.
- Mortgage Loans, 13%
Provide administrative support for Navy Federal Credit Union Mortgage department answering telephones, assisting members with their mortgage loans and applications.
- Loan Applications, 9%
Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
- Origination, 8%
Scanned closing loan documents into an origination system.
- Excellent Organizational, 6%
Accomplished excellent organizational skills and the ability to handle multiple tasks.
- Customer Service, 6%
Provided exceptional customer service to clients in gathering documentation and underwriting requirement for loan approvals.
Common skills that a mortgage assistant uses to do their job include "data entry," "mortgage loans," and "loan applications." You can find details on the most important mortgage assistant responsibilities below.
Communication skills. To carry out their duties, the most important skill for a mortgage assistant to have is communication skills. Their role and responsibilities require that "financial clerks should be able to explain policies and procedures to colleagues and customers." Mortgage assistants often use communication skills in their day-to-day job, as shown by this real resume: "assisted processors in the processing of mortgage loans; communication and direct contact with loan officers and operations manager. "
Math skills. Another essential skill to perform mortgage assistant duties is math skills. Mortgage assistants responsibilities require that "the job duties of financial clerks includes calculating charges and updating financial records." Mortgage assistants also use math skills in their role according to a real resume snippet: "gather loan information in preparation for loan officers: retrieve files, statistics, credit reports and nada values. "
Organizational skills. Another skill that relates to the job responsibilities of mortgage assistants is organizational skills. This skill is critical to many everyday mortgage assistant duties, as "financial clerks must be able to arrange files so they can find them quickly and efficiently." This example from a resume shows how this skill is used: "learned organizational skills; along with, customer service support. "
The three companies that hire the most mortgage assistants are:
- Finance of America7 mortgage assistants jobs
- Alaska USA2 mortgage assistants jobs
- DFCU Financial1 mortgage assistants jobs
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Mortgage assistant vs. Loan processor
A loan processor is responsible for assisting customers with their loan requests, ensuring their eligibility, and choosing the best loan options for their needs. Loan processors carefully review loan application documents and prepare loan proposals for underwriting, analyzing the applicant's financial status and credit scores, processing repayment plans, and adhering to banking and financial regulations. A loan processor must have excellent knowledge of the banking industry and processes to provide the best loan services for the customers efficiently and accurately.
While similarities exist, there are also some differences between mortgage assistants and loan processor. For instance, mortgage assistant responsibilities require skills such as "data entry," "origination," "excellent organizational," and "originator." Whereas a loan processor is skilled in "property appraisals," "lenders," "process loans," and "investor guidelines." This is part of what separates the two careers.
Loan processors tend to make the most money working in the finance industry, where they earn an average salary of $39,138. In contrast, mortgage assistants make the biggest average salary, $39,627, in the professional industry.On average, loan processors reach similar levels of education than mortgage assistants. Loan processors are 0.1% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Mortgage assistant vs. Transaction coordinator
A transaction coordinator is responsible for performing administrative and clerical duties for the clients regarding their real estate contracts and transactions. Transaction coordinators sometimes do fieldwork to inspect the property area, write findings reports, perform cost and expenses analysis, and inform the clients of required documentation. They also identify resources and other alternatives that would most likely fit the client's budget limitations and interests. A transaction coordinator must have excellent organizational and communication skills, especially in coordinating with other organizations to process the client's requirements for property acquisition.
Each career also uses different skills, according to real mortgage assistant resumes. While mortgage assistant responsibilities can utilize skills like "origination," "excellent organizational," "originator," and "outbound calls," transaction coordinators use skills like "mls," "escrow companies," "powerpoint," and "real estate transactions."
Transaction coordinators earn a higher average salary than mortgage assistants. But transaction coordinators earn the highest pay in the finance industry, with an average salary of $64,010. Additionally, mortgage assistants earn the highest salaries in the professional with average pay of $39,627 annually.transaction coordinators earn similar levels of education than mortgage assistants in general. They're 1.0% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Mortgage assistant vs. Closing coordinator
In the real estate industry, a closing coordinator is in charge of coordinating the final stages of a real estate deal, ensuring efficiency and smooth transaction. Among their responsibilities include preparing and processing legal documents, liaising with the buyer and seller, managing timelines and payment plans, and ensuring that both parties adhere to the terms of the agreement. Moreover, a closing coordinator must maintain an active communication line with staff, answering their inquiries, and assisting them as needed.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from mortgage assistant resumes include skills like "data entry," "origination," "excellent organizational," and "originator," whereas a closing coordinator is more likely to list skills in "hoa," "lender approval," "settlement statements," and "open communication. "
Closing coordinators earn the best pay in the finance industry, where they command an average salary of $45,518. Mortgage assistants earn the highest pay from the professional industry, with an average salary of $39,627.Most closing coordinators achieve a similar degree level compared to mortgage assistants. For example, they're 0.4% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Mortgage assistant vs. Loan coordinator
A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.
Even though a few skill sets overlap between mortgage assistants and loan coordinators, there are some differences that are important to note. For one, a mortgage assistant might have more use for skills like "data entry," "mortgage loans," "loan applications," and "excellent organizational." Meanwhile, some responsibilities of loan coordinators require skills like "strong computer," "work ethic," "coordinators," and "financial statements. "
Loan coordinators enjoy the best pay in the professional industry, with an average salary of $50,276. For comparison, mortgage assistants earn the highest salary in the professional industry.The average resume of loan coordinators showed that they earn similar levels of education compared to mortgage assistants. So much so that theyacirc;euro;trade;re 1.4% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.2%.Types of mortgage assistant
Updated January 8, 2025











