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Become A Mortgage Clerk

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Working As A Mortgage Clerk

  • Processing Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Getting Information
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $33,000

    Average Salary

What Does A Mortgage Clerk Do

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.

Duties

Financial clerks typically do the following:

  • Keep and update financial records
  • Compute bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks give administrative and clerical support in financial settings. Their specific job duties vary by specialty and by setting.

Billing and posting clerks calculate charges, develop bills, and prepare them to be mailed to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to compute fees or charges due. They also contact customers to get or give account information.

Gaming cage workers work in casinos and other gaming establishments. The “cage” in which they work is the central depository for money and gaming chips. Gaming cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions in order to balance books.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They ensure that employees are paid on time and that their paychecks are accurate.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. They handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the purchaser’s specifications.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and keeping records of daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers evaluate customers’ computerized credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers call or write credit departments of business and service establishments to get information about applicants’ credit standing.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to ensure that all questions have been answered. They also notify insurance agents and accounting departments of policy cancellations or changes.

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How To Become A Mortgage Clerk

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers usually learn their duties through on-the-job training.

Education

Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, require a 2- or 4-year college degree.

Training

Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gaming cage workers may need training in specific gaming regulations and procedures.

Advancement

Financial clerks can advance to related occupations in finance. For example, a loan interviewer or clerk can become a loan officer, and a brokerage clerk can become a securities, commodities, or financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should have good communication skills so that they can explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks, including calculating charges and checking credit scores, require basic math skills.

Organizational skills. Strong organizational skills are important for financial clerks because they must be able to find files quickly and efficiently.

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Top Skills for A Mortgage Clerk

  1. Loan Portfolio
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Answered phones, Data Entry, Filing, Assisted Underwriters, Made copies of files, Faxed
  • Provided office administrative support and customer service.
  • Interviewed applicants and request specified information for loan applications.
  • Copied files in Back Office for Loan Officers and worked REPC (Real Estate Purchase Contracts).
  • Verified payoff amounts, including outstanding balances on the prorated mortgage insurance and escrow.

Mortgage Clerk Demographics

Gender

Female

69.9%

Male

23.5%

Unknown

6.5%
Ethnicity

White

63.3%

Hispanic or Latino

15.0%

Black or African American

11.6%

Asian

7.2%

Unknown

2.8%
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Foreign Languages Spoken

Spanish

77.8%

Japanese

11.1%

Chinese

11.1%

Mortgage Clerk Education

Schools

University of Phoenix

19.2%

Miami University

5.8%

Johnson & Wales University

5.8%

University of Illinois at Chicago

5.8%

Bentley University

5.8%

Wayne County Community College District

3.8%

ECPI University

3.8%

Summit College

3.8%

Florence-Darlington Technical College

3.8%

Strayer University

3.8%

Northwood University

3.8%

Columbus State Community College

3.8%

Edgecombe Community College

3.8%

University of Missouri - Columbia

3.8%

Minneapolis Community and Technical College

3.8%

Capella University

3.8%

Nova Southeastern University

3.8%

City College of San Francisco

3.8%

Point Park University

3.8%

West Chester University of Pennsylvania

3.8%
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Majors

Business

31.8%

Accounting

12.5%

Finance

5.2%

Marketing

5.2%

Health Care Administration

5.2%

Criminal Justice

4.7%

General Studies

4.2%

Secretarial And Administrative Science

3.6%

Liberal Arts

3.6%

Psychology

3.1%

Computer Science

3.1%

Nursing

3.1%

Fine Arts

2.1%

Human Development

2.1%

Education

2.1%

Early Childhood Education

2.1%

Management

1.6%

Nursing Assistants

1.6%

Hospitality Management

1.6%

Human Resources Management

1.6%
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Degrees

Other

33.2%

Bachelors

27.0%

Associate

18.6%

Masters

8.0%

Certificate

7.3%

Diploma

5.1%

License

0.4%

Doctorate

0.4%
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