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What does a mortgage clerk do?

Updated January 8, 2025
6 min read
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Mortgage clerk responsibilities

Here are examples of responsibilities from real mortgage clerk resumes:

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Insure government loans utilizing VA and FHA website.
  • Team player with imaging area and completing deliver FNMA, PNC.
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Process and underwrite conventional purchase and refinance mortgage transactions primarily under FHLMC guidelines in a centralize regional operations center.

Mortgage clerk skills and personality traits

We calculated that 68% of Mortgage Clerks are proficient in Data Entry, Outbound Calls, and Real Estate. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.

We break down the percentage of Mortgage Clerks that have these skills listed on their resume here:

  • Data Entry, 68%

    Answered phones, Data Entry, Filing, Assisted Underwriters, Made copies of files, Faxed

  • Outbound Calls, 9%

    Printed and stacked files and made outbound calls to customers to obtain income.

  • Real Estate, 4%

    Copied files in Back Office for Loan Officers and worked REPC (Real Estate Purchase Contracts).

  • Telephone Calls, 4%

    Typed numerical data on legal forms, filed alphabetically and numerically, stamped invoices and answered telephone calls.

  • Tax Payments, 2%

    Reviewed printouts of allocations for interest, principal, insurance, or tax payments to locate errors.

  • Computer System, 2%

    Utilized several computer systems like Microsoft Office, MSP, Fidelity and Ever Bank internal system on a daily basis.

"data entry," "outbound calls," and "real estate" are among the most common skills that mortgage clerks use at work. You can find even more mortgage clerk responsibilities below, including:

Communication skills. One of the key soft skills for a mortgage clerk to have is communication skills. You can see how this relates to what mortgage clerks do because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a mortgage clerk resume shows how mortgage clerks use communication skills: "developed long-term relationships through daily communication with clients to complete mortgage loan applications. "

Math skills. Another essential skill to perform mortgage clerk duties is math skills. Mortgage clerks responsibilities require that "the job duties of financial clerks includes calculating charges and updating financial records." Mortgage clerks also use math skills in their role according to a real resume snippet: "corrected the written math placement test. "

Organizational skills. This is an important skill for mortgage clerks to perform their duties. For an example of how mortgage clerk responsibilities depend on this skill, consider that "financial clerks must be able to arrange files so they can find them quickly and efficiently." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a mortgage clerk: "prepare confidential reports, powerpoint presentations, correspondence, organizational charts and other documents as required. ".

All mortgage clerk skills

The three companies that hire the most mortgage clerks are:

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Compare different mortgage clerks

Mortgage clerk vs. Loan specialist

A loan specialist is in charge of processing loans to make transactions easier for the clients. They usually work in banks, lending firms, and other financial institutions. One of their primary responsibilities is to guide clients to understand what program works best for them, assist in filling out forms, gathering requirements, and verifying authenticity. There are also instances where a loan specialist must discern whether a client can uphold financial obligations using the information collected. Furthermore, it is also their responsibility to produce and submit reports to creditors or lenders.

If we compare the average mortgage clerk annual salary with that of a loan specialist, we find that loan specialists typically earn a $11,359 higher salary than mortgage clerks make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both mortgage clerk and loan specialist positions are skilled in outbound calls, computer system, and fha.

There are some key differences in the responsibilities of each position. For example, mortgage clerk responsibilities require skills like "data entry," "real estate," "telephone calls," and "tax payments." Meanwhile a typical loan specialist has skills in areas such as "loan applications," "customer service," "financial statements," and "mortgage loans." This difference in skills reveals the differences in what each career does.

Loan specialists really shine in the finance industry with an average salary of $48,154. Comparatively, mortgage clerks tend to make the most money in the finance industry with an average salary of $33,620.loan specialists tend to reach similar levels of education than mortgage clerks. In fact, loan specialists are 3.8% more likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.

Mortgage clerk vs. Loan processor

A loan processor is responsible for assisting customers with their loan requests, ensuring their eligibility, and choosing the best loan options for their needs. Loan processors carefully review loan application documents and prepare loan proposals for underwriting, analyzing the applicant's financial status and credit scores, processing repayment plans, and adhering to banking and financial regulations. A loan processor must have excellent knowledge of the banking industry and processes to provide the best loan services for the customers efficiently and accurately.

A career as a loan processor brings a higher average salary when compared to the average annual salary of a mortgage clerk. In fact, loan processors salary is $6,400 higher than the salary of mortgage clerks per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both mortgage clerks and loan processors have skills such as "outbound calls," "fha," and "loan packages. "

In addition to the difference in salary, there are some other key differences worth noting. For example, mortgage clerk responsibilities are more likely to require skills like "data entry," "real estate," "telephone calls," and "tax payments." Meanwhile, a loan processor has duties that require skills in areas such as "loan applications," "customer service," "property appraisals," and "mortgage loans." These differences highlight just how different the day-to-day in each role looks.

Loan processors may earn a higher salary than mortgage clerks, but loan processors earn the most pay in the finance industry with an average salary of $39,138. On the other hand, mortgage clerks receive higher pay in the finance industry, where they earn an average salary of $33,620.loan processors earn similar levels of education than mortgage clerks in general. They're 2.5% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.

Mortgage clerk vs. Loan assistant

Loan assistants act as support primarily to loan officers in preparing, reviewing, and verifying account documentation pertinent to loans. Also, ensuring the completeness of the loan files and that all collateral has been properly secured. In addition, loan assistants update collateral values on commercial and residential real estate loans as assigned by senior management. They stay within the guidelines established by bank policy and maintain the highest level of confidentiality with all information obtained.

On average, loan assistants earn higher salaries than mortgage clerks, with a $5,240 difference per year.Using the responsibilities included on mortgage clerks and loan assistants resumes, we found that both professions have similar skill requirements, such as "data entry," "outbound calls," and "computer system.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a mortgage clerk is likely to be skilled in "real estate," "telephone calls," "tax payments," and "loan forms," while a typical loan assistant is skilled in "customer service," "loan applications," "mortgage loans," and "financial statements."

Loan assistants earn the highest salary when working in the finance industry, where they receive an average salary of $38,533. Comparatively, mortgage clerks have the highest earning potential in the finance industry, with an average salary of $33,620.Most loan assistants achieve a similar degree level compared to mortgage clerks. For example, they're 2.6% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

Mortgage clerk vs. Transaction coordinator

A transaction coordinator is responsible for performing administrative and clerical duties for the clients regarding their real estate contracts and transactions. Transaction coordinators sometimes do fieldwork to inspect the property area, write findings reports, perform cost and expenses analysis, and inform the clients of required documentation. They also identify resources and other alternatives that would most likely fit the client's budget limitations and interests. A transaction coordinator must have excellent organizational and communication skills, especially in coordinating with other organizations to process the client's requirements for property acquisition.

Transaction coordinators tend to earn a higher pay than mortgage clerks by an average of $10,070 per year.According to resumes from mortgage clerks and transaction coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "data entry," "fha," and "credit reports. "Each job also requires different skills to carry out their responsibilities. A mortgage clerk uses "outbound calls," "real estate," "telephone calls," and "tax payments." Transaction coordinators are more likely to have duties that require skills in "customer service," "mls," "escrow companies," and "real estate transactions. "The finance industry tends to pay the highest salaries for transaction coordinators, with average annual pay of $64,010. Comparatively, the highest mortgage clerk annual salary comes from the finance industry.The average resume of transaction coordinators showed that they earn similar levels of education compared to mortgage clerks. So much so that theyacirc;euro;trade;re 3.4% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.8%.

Types of mortgage clerk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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