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What is a mortgage collector and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a mortgage collector. For example, did you know that they make an average of $17.67 an hour? That's $36,748 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -17,500 job opportunities across the U.S.
ScoreMortgage CollectorUS Average
Salary
2.9

Avg. Salary $36,748

Avg. Salary $59,228

Stability level
7.9

Growth rate -8%

Growth rate 0.3%

Diversity
5.9
Race

American Indian and Alaska Native 0.49%

Asian 3.71%

Black or African American 12.63%

Hispanic or Latino 22.55%

Unknown 4.10%

White 56.54%

Gender

female 61.72%

male 38.28%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
7.9

Stress level is high

7.1 - high

Complexity level
4.9

Complexity level is intermediate

7 - challenging

Work life balance
7.6

Work life balance is good

6.4 - fair

Mortgage collector career paths

Key steps to become a mortgage collector

  1. Explore mortgage collector education requirements

    Most common mortgage collector degrees

    Bachelor's

    37.5 %

    High School Diploma

    26.1 %

    Associate

    22.8 %
  2. Start to develop specific mortgage collector skills

    SkillsPercentages
    Customer Service16.86%
    Payment Arrangements14.61%
    Loss Mitigation7.97%
    Foreclosure Process7.58%
    FDCPA6.23%
  3. Complete relevant mortgage collector training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New mortgage collectors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mortgage collector based on U.S. Bureau of Labor Statistics data and data from real mortgage collector resumes.
  4. Research mortgage collector duties and responsibilities

    • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
    • Follow rules and regulations of the FDCPA to ensure all transactions are done within the proper guidelines.
    • Answer any billing questions or issues regarding the account using knowledge of the FDCPA laws and light skip tracing.
    • Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
  5. Prepare your mortgage collector resume

    When your background is strong enough, you can start writing your mortgage collector resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mortgage collector resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable mortgage collector resume templates

    Build a professional mortgage collector resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mortgage collector resume.
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
    Mortgage Collector Resume
  6. Apply for mortgage collector jobs

    Now it's time to start searching for a mortgage collector job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first mortgage collector job

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Average mortgage collector salary

The average mortgage collector salary in the United States is $36,748 per year or $18 per hour. Mortgage collector salaries range between $31,000 and $42,000 per year.

Average mortgage collector salary
$36,748 Yearly
$17.67 hourly

What am I worth?

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How do mortgage collectors rate their job?

-/5

5 stars

4 stars

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1 star

Mortgage collector reviews

profile
A zippia user wrote a review on Mar 2020
Cons

Failure to achieve my targets


profile
A zippia user wrote a review on Jul 2019
Pros

I enjoy over 31 years helping people to save there homes and pay there debt. I give options and remind them monthly when the payment is due. I have contact to help them and help the company I work for. Dealt with foreclose 31 years and help many customers. And the company in work for. Made customer comfortable to continue to pay there debt many miss informed. This job mad me feel good to help them and the company make it through. Being a lost mitigation specialist is difficult to reach out to the people I made it happen. Know my company sold out and I'm out of working at home. Please help me!!

Cons

I have nothing I did not like I enjoy my job and sad that I can't continue to collect. The company sold out.


profile
A zippia user wrote a review on Jul 2019
Pros

I enjoy reach out to the customer and helping them keep there home. Offer options that were not offer before. Letting them know that I am willing to work with them and have open communication that the debt need to be made.

Cons

There is. Nothing I dont like!


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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