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What is a mortgage loan counselor and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Dr. Tommy Casarez Ph.D.
There is more than meets the eye when it comes to being a mortgage loan counselor. For example, did you know that they make an average of $21.94 an hour? That's $45,635 a year! Between 2018 and 2028, the career is expected to grow -3% and produce -38,500 job opportunities across the U.S.

What general advice would you give to a mortgage loan counselor?

Dr. Tommy Casarez Ph.D.Dr. Tommy Casarez Ph.D. LinkedIn profile

Dr., Assistant Professor of Historical and Systematic Theology, Vanguard University

Opportunities come in many different shapes and sizes, but they are still out there. Whether you are seeking to land a job in education or the non-profit sector, you will need to familiarize yourself and get used to all things digital, for the sake of communicating effectively. The younger your student or service partner's mindset, the more digitally savvy you will need to be, especially in the classroom and in the non-profit world.
ScoreMortgage Loan CounselorUS Average
Salary
3.6

Avg. Salary $45,635

Avg. Salary $59,228

Stability level
8.0

Growth rate -3%

Growth rate 0.3%

Diversity
5.5
Race

American Indian and Alaska Native 0.48%

Asian 6.41%

Black or African American 9.25%

Hispanic or Latino 16.06%

Unknown 4.64%

White 63.16%

Gender

female 60.38%

male 39.62%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
8.8

Complexity level is advanced

7 - challenging

Work life balance
6.8

Work life balance is good

6.4 - fair

Mortgage loan counselor career paths

Key steps to become a mortgage loan counselor

  1. Explore mortgage loan counselor education requirements

    Most common mortgage loan counselor degrees

    Bachelor's

    53.8 %

    Associate

    23.1 %

    High School Diploma

    12.8 %
  2. Start to develop specific mortgage loan counselor skills

    SkillsPercentages
    Customer Service19.13%
    FHA11.18%
    Loan Process9.26%
    Outbound Calls9.15%
    Payment Arrangements7.97%
  3. Complete relevant mortgage loan counselor training and internships

    Accountants spend an average of 1-2 years on post-employment, on-the-job training. New mortgage loan counselors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mortgage loan counselor based on U.S. Bureau of Labor Statistics data and data from real mortgage loan counselor resumes.
  4. Research mortgage loan counselor duties and responsibilities

    • Innovate technical solutions, including development of complex macros within MSP, to automate work and reduce manual processes
    • Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
    • Help customers to bring their accounts current through negotiation and listening skills and programs that are available through Drivetime for assistance.
  5. Get mortgage loan counselor experience

    Generally, it takes 1-2 years to become a mortgage loan counselor. The most common roles before becoming a mortgage loan counselor include customer service representative, cashier team lead and loan officer.
  6. Prepare your mortgage loan counselor resume

    When your background is strong enough, you can start writing your mortgage loan counselor resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mortgage loan counselor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable mortgage loan counselor resume templates

    Build a professional mortgage loan counselor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mortgage loan counselor resume.
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
    Mortgage Loan Counselor Resume
  7. Apply for mortgage loan counselor jobs

    Now it's time to start searching for a mortgage loan counselor job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first mortgage loan counselor job

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Are you a mortgage loan counselor?

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Average mortgage loan counselor salary

The average mortgage loan counselor salary in the United States is $45,635 per year or $22 per hour. Mortgage loan counselor salaries range between $35,000 and $57,000 per year.

Average mortgage loan counselor salary
$45,635 Yearly
$21.94 hourly

What am I worth?

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How do mortgage loan counselors rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Mortgage loan counselor reviews

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A zippia user wrote a review on Mar 2022
Pros

Helping People, secure a better financial future

Cons

Having to Decline applicants


profile
A zippia user wrote a review on Oct 2019
Pros

when a person being assisted to obtain a loan to uplift their lives


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A zippia user wrote a review on Jul 2019
Pros

I enjoy over 31 years helping people to save there homes and pay there debt. I give options and remind them monthly when the payment is due. I have contact to help them and help the company I work for. Dealt with foreclose 31 years and help many customers. And the company in work for. Made customer comfortable to continue to pay there debt many miss informed. This job mad me feel good to help them and the company make it through. Being a lost mitigation specialist is difficult to reach out to the people I made it happen. Know my company sold out and I'm out of working at home. Please help me!!

Cons

I have nothing I did not like I enjoy my job and sad that I can't continue to collect. The company sold out.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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