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Mortgage loan processor hiring summary. Here are some key points about hiring mortgage loan processors in the United States:
Here's a step-by-step mortgage loan processor hiring guide:
A mortgage loan processor is a person who is responsible for the preparation of mortgage applications and any other paperwork. Mortgage loan processors interview the loan applicants, assist them in selecting the right mortgage, and approve or reject their applications. They are expected to have excellent communication, extraordinary interpersonal abilities, and strong attention to detail. Their job involves working with the loan officer and the underwriter. Also, they must be equipped with management skills and aptitude in math.
Before you start hiring a mortgage loan processor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Hiring the perfect mortgage loan processor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
Here's a comparison of mortgage loan processor salaries for various roles:
| Type of Mortgage Loan Processor | Description | Hourly rate |
|---|---|---|
| Mortgage Loan Processor | Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions. | $15-27 |
| Post Closer | Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career... Show more | $13-23 |
| Loan Analyst | A loan analyst is responsible for determining the eligibility of loan applicants in purchasing loan services by analyzing their application documents, account statements, and financial and credit status. Loan analysts evaluate loan agreements and payment plans and explain feasibility to the customers and loan officers before granting the loan... Show more | $11-27 |
Including a salary range in your mortgage loan processor job description is one of the best ways to attract top talent. A mortgage loan processor can vary based on:
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $59,764 | $29 |
| 2 | Massachusetts | $58,396 | $28 |
| 3 | New York | $57,389 | $28 |
| 4 | Maryland | $56,878 | $27 |
| 5 | New Jersey | $50,886 | $24 |
| 6 | Washington | $50,214 | $24 |
| 7 | Michigan | $49,974 | $24 |
| 8 | Delaware | $49,818 | $24 |
| 9 | North Carolina | $49,071 | $24 |
| 10 | Texas | $48,601 | $23 |
| 11 | Illinois | $46,759 | $22 |
| 12 | Oregon | $46,394 | $22 |
| 13 | Arizona | $46,303 | $22 |
| 14 | Colorado | $46,164 | $22 |
| 15 | Virginia | $46,076 | $22 |
| 16 | Nevada | $45,109 | $22 |
| 17 | Florida | $45,053 | $22 |
| 18 | Utah | $43,946 | $21 |
| 19 | Pennsylvania | $43,060 | $21 |
| 20 | Ohio | $42,459 | $20 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Amplify Credit Union | $48,456 | $23.30 | 2 |
| 2 | Home Bancshares Inc. | $47,669 | $22.92 | 33 |
| 3 | CyberCoders | $46,774 | $22.49 | |
| 4 | Mutual of Omaha | $46,743 | $22.47 | 178 |
| 5 | Jobot | $46,301 | $22.26 | |
| 6 | M/I Homes | $46,087 | $22.16 | 22 |
| 7 | Aerotek | $45,795 | $22.02 | 6 |
| 8 | THE RIGHT STAFF | $45,637 | $21.94 | 1 |
| 9 | Caliper Family of Companies | $45,264 | $21.76 | |
| 10 | Adecco | $45,101 | $21.68 | 43 |
| 11 | USAA | $44,946 | $21.61 | |
| 12 | Cathay Bank | $44,741 | $21.51 | 37 |
| 13 | PulteGroup | $44,269 | $21.28 | 1 |
| 14 | Kelly Services | $44,183 | $21.24 | 3 |
| 15 | The Judge Group | $44,041 | $21.17 | |
| 16 | ManpowerGroup | $43,935 | $21.12 | 10 |
| 17 | Randstad North America, Inc. | $43,542 | $20.93 | 9 |
| 18 | Prosperity Bank | $43,496 | $20.91 | 13 |
| 19 | ACS Solutions | $43,427 | $20.88 | |
| 20 | Tech Credit Union | $43,379 | $20.86 | 2 |
A mortgage loan processor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a mortgage loan processor job description:
There are a few common ways to find mortgage loan processors for your business:
Your first interview with mortgage loan processor candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've found the mortgage loan processor candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Before you start to hire mortgage loan processors, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire mortgage loan processors pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
The median annual salary for mortgage loan processors is $43,594 in the US. However, the cost of mortgage loan processor hiring can vary a lot depending on location. Additionally, hiring a mortgage loan processor for contract work or on a per-project basis typically costs between $15 and $27 an hour.