Post job

What does a mortgage loan processor do?

Updated January 8, 2025
7 min read
What does a mortgage loan processor do

A mortgage loan processor is a person who is responsible for the preparation of mortgage applications and any other paperwork. Mortgage loan processors interview the loan applicants, assist them in selecting the right mortgage, and approve or reject their applications. They are expected to have excellent communication, extraordinary interpersonal abilities, and strong attention to detail. Their job involves working with the loan officer and the underwriter. Also, they must be equipped with management skills and aptitude in math.

On this page

Mortgage loan processor responsibilities

Here are examples of responsibilities from real mortgage loan processor resumes:

  • Manage individual pipeline using the LPS system.
  • Manage a monthly pipeline averaging 100 files from origination to funding per month as a Jr. processor.
  • Process all types of loan products including FHA, VA, conventional, no income verification, and the self-employed borrower.
  • Assist with executing all loan sales in the secondary market to FNMA, FHLMC and private investors.
  • Verify and validate loan applications for conforming, FHA, VA applications via DU/LP and complex lender software programs.
  • Process USDA and conventional loans.
  • Provide training on USDA government loans.
  • Update LIS system per update conditions and run AUS.
  • Schedule client meetings with loan originator and quoted mortgage rates.
  • Determine exceptions require to clear for approval to proceed with closing and booking.
  • Look up and organize location of mail, while using LPS and LIS operating systems.
  • Process and review all conditions receive for applicant and verify data is correct and meets FNMA guidelines.
  • Review all HUD reports ensuring proper payments of funds and compliance with all truth in lending policies.
  • Review credit reports, LP & DU findings, appraisals and additional information provide by borrowers, loan officers etc.
  • Verify all loan terms and conditions with clients and ensure that all RESPA regulations are met and disclosures send to client.

Mortgage loan processor skills and personality traits

We calculated that 22% of Mortgage Loan Processors are proficient in Customer Service, FHA, and Va. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.

We break down the percentage of Mortgage Loan Processors that have these skills listed on their resume here:

  • Customer Service, 22%

    Provided superb customer service with integrity, serving as liaison between borrowers and underwriters; consistently received top-scored customer feedback surveys.

  • FHA, 6%

    Coached and developed loan originators daily on specific Federal Housing Authority programs, per FHA guaranteed guidelines.

  • Va, 6%

    Processed routine to moderately complex conventional or VA mortgage loans according to product guidelines through validation of credit and collateral documentation.

  • Property Appraisals, 5%

    Review residential real estate property appraisals according to standard guidelines and ensure integrity of source data being communicated to underwriting system.

  • Excellent Organizational, 5%

    Offered excellent organizational and communication skills, working diligently to ensure document accuracy and completion.

  • Investor Guidelines, 5%

    Verified loan packages to be complete with checklist and accompanying disclosures, documented needs list for anticipated or confirmed program/investor guidelines.

Most mortgage loan processors use their skills in "customer service," "fha," and "va" to do their jobs. You can find more detail on essential mortgage loan processor responsibilities here:

Communication skills. One of the key soft skills for a mortgage loan processor to have is communication skills. You can see how this relates to what mortgage loan processors do because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a mortgage loan processor resume shows how mortgage loan processors use communication skills: "maintained communication with lender and client regarding application and loan approval process. "

Math skills. Another essential skill to perform mortgage loan processor duties is math skills. Mortgage loan processors responsibilities require that "the job duties of financial clerks includes calculating charges and updating financial records." Mortgage loan processors also use math skills in their role according to a real resume snippet: "utilize basic business math to calculate income, assets, taxes and monthly insurance. "

Organizational skills. mortgage loan processors are also known for organizational skills, which are critical to their duties. You can see how this skill relates to mortgage loan processor responsibilities, because "financial clerks must be able to arrange files so they can find them quickly and efficiently." A mortgage loan processor resume example shows how organizational skills is used in the workplace: "accomplished excellent organizational skills and the ability to handle multiple tasks. "

All mortgage loan processor skills

Choose from 10+ customizable mortgage loan processor resume templates

Build a professional mortgage loan processor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your mortgage loan processor resume.
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume
Mortgage Loan Processor Resume

Compare different mortgage loan processors

Mortgage loan processor vs. Post closer

Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career. Port closers assist with the mortgage loan closing process by reviewing loan documents for compliance, completeness, and accuracy. They also find missing information, prepare files and provide internal and external customer support.

The annual salary of post closers is $5,549 lower than the average salary of mortgage loan processors.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both mortgage loan processor and post closer positions are skilled in fha, va, and investor guidelines.

While similarities exist, there are also some differences between mortgage loan processors and post closer. For instance, mortgage loan processor responsibilities require skills such as "customer service," "property appraisals," "excellent organizational," and "origination." Whereas a post closer is skilled in "post-closer," "escrow," "mers," and "settlement statements." This is part of what separates the two careers.

Post closers earn the highest salaries when working in the insurance industry, with an average yearly salary of $40,625. On the other hand, mortgage loan processors are paid more in the professional industry with an average salary of $50,629.On average, post closers reach similar levels of education than mortgage loan processors. Post closers are 1.2% less likely to earn a Master's Degree and 0.5% more likely to graduate with a Doctoral Degree.

Mortgage loan processor vs. Loan analyst

A loan analyst is responsible for determining the eligibility of loan applicants in purchasing loan services by analyzing their application documents, account statements, and financial and credit status. Loan analysts evaluate loan agreements and payment plans and explain feasibility to the customers and loan officers before granting the loan. They also provide loan options and alternatives to the clients according to their needs and risk limitations. A loan analyst must have excellent knowledge of the loan and financial industry, especially in handling credit policies and loan processes and ensuring timely submission of reports.

On average, loan analysts earn a $5,737 lower salary than mortgage loan processors a year.A few skills overlap for mortgage loan processors and loan analysts. Resumes from both professions show that the duties of each career rely on skills like "customer service," "fha," and "investor guidelines. "

In addition to the difference in salary, there are some other key differences worth noting. For example, mortgage loan processor responsibilities are more likely to require skills like "va," "property appraisals," "excellent organizational," and "work ethic." Meanwhile, a loan analyst has duties that require skills in areas such as "loan documentation," "real estate," "excellent interpersonal," and "loan portfolio." These differences highlight just how different the day-to-day in each role looks.

Loan analysts earn a lower average salary than mortgage loan processors. But loan analysts earn the highest pay in the finance industry, with an average salary of $37,567. Additionally, mortgage loan processors earn the highest salaries in the professional with average pay of $50,629 annually.Average education levels between the two professions vary. Loan analysts tend to reach similar levels of education than mortgage loan processors. In fact, they're 3.8% more likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

Mortgage loan processor vs. Loan documentation specialist

A loan documentation specialist is primarily in charge of assisting clients in preparing and processing their loan applications, ensuring convenience and client satisfaction. Their responsibilities typically revolve around liaising with clients to identify their needs, explaining the extent of procedures, gathering and verifying requirements, and maintaining records of all transactions. They must also help staff in analyzing documentation and participate in training new workers. Furthermore, as a loan documentation specialist, it is essential to devise strategies to optimize documentation services, all while adhering to the company's policies and regulations.

On average, loan documentation specialists earn lower salaries than mortgage loan processors, with a $7,648 difference per year.By looking over several mortgage loan processors and loan documentation specialists resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "fha," and "investor guidelines." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from mortgage loan processor resumes include skills like "va," "property appraisals," "excellent organizational," and "origination," whereas a loan documentation specialist is more likely to list skills in "loan applications," "real estate loans," "commercial loans," and "ucc. "

Loan documentation specialists earn the highest salary when working in the finance industry, where they receive an average salary of $38,666. Comparatively, mortgage loan processors have the highest earning potential in the professional industry, with an average salary of $50,629.When it comes to education, loan documentation specialists tend to earn similar degree levels compared to mortgage loan processors. In fact, they're 1.2% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Mortgage loan processor vs. Loan closer

A loan closer is primarily in charge of handling and closing loan documentation, ensuring accuracy and smooth transactions. A loan closer's responsibilities revolve around liaising with clients to guarantee that they adhere to every term in the contract, preparing necessary reports and documents, monitoring payment progress, and ensuring that they have a deep understanding of the obligations under the contract. Furthermore, it is essential to maintain records of all transactions and assist clients, all while implementing the company's policies and regulations.

Loan closers typically earn lower pay than mortgage loan processors. On average, loan closers earn a $4,501 lower salary per year.According to resumes from mortgage loan processors and loan closers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "fha," and "va."Each job also requires different skills to carry out their responsibilities. A mortgage loan processor uses "property appraisals," "underwriting guidelines," "underwriting approval," and "tax returns." Loan closers are more likely to have duties that require skills in "trid," "data entry," "settlement statements," and "booking. "loan closers enjoy the best pay in the finance industry, with an average salary of $40,817. For comparison, mortgage loan processors earn the highest salary in the professional industry.The average resume of loan closers showed that they earn similar levels of education compared to mortgage loan processors. So much so that theyacirc;euro;trade;re 1.0% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.8%.

Types of mortgage loan processor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

What a mortgage loan processor does FAQs

Search for mortgage loan processor jobs

Browse office and administrative jobs