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What is a mortgage service specialist and how to become one
For many people, it's a long road to get the house of their dreams. They need to save up for a deposit, find a seller that considers them a good fit, and get a mortgage on terms that they can repay. Mortgage service specialists are crucial workers in the mortgage industry and help many people afford their dream homes.
Mortgage service specialists handle all the administrative tasks that come with a mortgage. This can include double-checking a borrower's information, calculating interest, and processing paperwork. They also work with clients after a loan is issued, for example, by handling the repayment process or communicating options in case of a foreclosure.
Many mortgage service specialists get their start in entry-level customer service or administrative positions before transitioning to this role. While some shore up their skills with a bachelor's or associate's degree, many mortgage service specialists get by with just a high school diploma. Practical skills, like math and communication skills, are more important than a degree.
What general advice would you give to a mortgage service specialist?
Del Ross
Chief Revenue Officer, Hotel Effectiveness
Avg. Salary $34,920
Avg. Salary $59,228
Growth rate -3%
Growth rate 0.3%
American Indian and Alaska Native 0.40%
Asian 6.50%
Black or African American 13.03%
Hispanic or Latino 17.78%
Unknown 4.23%
White 58.07%
Genderfemale 64.90%
male 35.10%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is very high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Mortgage service specialist career paths
Key steps to become a mortgage service specialist
Explore mortgage service specialist education requirements
Start to develop specific mortgage service specialist skills
Skills Percentages Mortgage Loans 11.55% Customer Service 9.43% Escrow Analysis 7.99% Inbound Calls 6.53% Foreclosure Process 4.34% Complete relevant mortgage service specialist training and internships
Accountants spend an average of 1-2 years on post-employment, on-the-job training. New mortgage service specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mortgage service specialist based on U.S. Bureau of Labor Statistics data and data from real mortgage service specialist resumes.Research mortgage service specialist duties and responsibilities
- Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
- Manage internal team SharePoint and document repository.
- Prepare and submit monthly loan status reports to loan investors (VA and HUD )
- Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
Prepare your mortgage service specialist resume
When your background is strong enough, you can start writing your mortgage service specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mortgage service specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable mortgage service specialist resume templates
Build a professional mortgage service specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mortgage service specialist resume.
Apply for mortgage service specialist jobs
Now it's time to start searching for a mortgage service specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first mortgage service specialist job
Are you a mortgage service specialist?
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Average mortgage service specialist salary
The average mortgage service specialist salary in the United States is $34,920 per year or $17 per hour. Mortgage service specialist salaries range between $27,000 and $43,000 per year.
What am I worth?
How do mortgage service specialists rate their job?
Mortgage service specialist reviews
I love the freedom I experience as a Notary Public. I can set my own hours and I enjoy meeting and helping my clients.
There is nothing that I do not like about my job as a notary public.
Nothing everything is great.
Traveling can sometimes be an issue because if you can't make it when they want you can lose out on that job, also, if you have kids it can be an issue because a lot of times you have to look for a sitter last minute or if you're working full time or can be an issue because you won't be able to make every appointment.
Updated January 8, 2025
