What is a Mortgage Service Specialist

For many people, it's a long road to get the house of their dreams. They need to save up for a deposit, find a seller that considers them a good fit, and get a mortgage on terms that they can repay. Mortgage service specialists are crucial workers in the mortgage industry and help many people afford their dream homes.

Mortgage service specialists handle all the administrative tasks that come with a mortgage. This can include double-checking a borrower's information, calculating interest, and processing paperwork. They also work with clients after a loan is issued, for example, by handling the repayment process or communicating options in case of a foreclosure.

Many mortgage service specialists get their start in entry-level customer service or administrative positions before transitioning to this role. While some shore up their skills with a bachelor's or associate's degree, many mortgage service specialists get by with just a high school diploma. Practical skills, like math and communication skills, are more important than a degree.

There is more than meets the eye when it comes to being a Mortgage Service Specialist. For example, did you know that they make an average of $16.39 an hour? That's $34,096 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 72,100 job opportunities across the U.S.

What Does a Mortgage Service Specialist Do

There are certain skills that many Mortgage Service Specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Math skills and Organizational skills.

Learn more about what a Mortgage Service Specialist does

How To Become a Mortgage Service Specialist

If you're interested in becoming a Mortgage Service Specialist, one of the first things to consider is how much education you need. We've determined that 48.1% of Mortgage Service Specialists have a bachelor's degree. In terms of higher education levels, we found that 4.2% of Mortgage Service Specialists have master's degrees. Even though most Mortgage Service Specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Mortgage Service Specialist. When we researched the most common majors for a Mortgage Service Specialist, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Mortgage Service Specialist resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Mortgage Service Specialist. In fact, many Mortgage Service Specialist jobs require experience in a role such as Customer Service Representative. Meanwhile, many Mortgage Service Specialists also have previous career experience in roles such as Administrative Assistant or Collector.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Johnson Financial Group Jobs (5)
  2. IBM Jobs (6)
  3. Santander Bank Jobs (6)
  4. JPMorgan Chase & Co. Jobs (28)
  5. Flagstar Bank Jobs (7)
Average Salary
$34,096
Average Salary
Job Growth Rate
5%
Job Growth Rate
Job Openings
24,212
Job Openings
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Mortgage Service Specialist Career Paths

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Average Salary for a Mortgage Service Specialist

Mortgage Service Specialists in America make an average salary of $34,096 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$34,096
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5 Mortgage Service Specialist Resume Examples

Learn How To Write a Mortgage Service Specialist Resume

At Zippia, we went through countless Mortgage Service Specialist resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Mortgage Service Specialist Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Johnson Financial Group Jobs (5)
  2. IBM Jobs (6)
  3. Santander Bank Jobs (6)
  4. JPMorgan Chase & Co. Jobs (28)
  5. Flagstar Bank Jobs (7)

Choose From 10+ Customizable Mortgage Service Specialist Resume templates

Zippia allows you to choose from different easy-to-use Mortgage Service Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Mortgage Service Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Mortgage Service Specialist Demographics

Mortgage Service Specialist Gender Statistics

female

64.9 %

male

35.1 %

Mortgage Service Specialist Ethnicity Statistics

White

65.2 %

Hispanic or Latino

18.7 %

Black or African American

8.4 %

Mortgage Service Specialist Foreign Languages Spoken Statistics

Spanish

64.6 %

French

4.9 %

Chinese

3.7 %
Job Openings

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Mortgage Service Specialist Education

Mortgage Service Specialist Majors

36.2 %
6.1 %

Mortgage Service Specialist Degrees

Bachelors

48.1 %

Associate

22.9 %

High School Diploma

15.6 %

Top Colleges for Mortgage Service Specialists

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

7. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
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Online Courses For Mortgage Service Specialist That You May Like

Become a Mortgage Loan Processor
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Finibi Mortgage CEO, Joe Correa, teaches you how to become a mortgage loan processor...

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Finibi Mortgage CEO, Joe Correa, teaches you how to take your mortgage loan processor career to the next level...

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Learn from the president and CEO of Finibi Mortgage, Joe Correa, how the entire mortgage process works...

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Top Skills For a Mortgage Service Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.5% of Mortgage Service Specialists listed Loan Portfolio on their resume, but soft skills such as Communication skills and Math skills are important as well.

1. Arizona

Total Mortgage Service Specialist Jobs:
792
Highest 10% Earn:
$44,000
Location Quotient:
1.45
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. North Carolina

Total Mortgage Service Specialist Jobs:
971
Highest 10% Earn:
$65,000
Location Quotient:
1.08
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Washington

Total Mortgage Service Specialist Jobs:
653
Highest 10% Earn:
$54,000
Location Quotient:
0.96
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Mortgage Service Specialists

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Top Mortgage Service Specialist Employers

Most Common Employers For Mortgage Service Specialist

RankCompanyZippia ScoreAverage Mortgage Service Specialist SalaryAverage Salary
1$82,110
2$70,127
3$68,213
4$42,436
5$37,424
6$37,249

Mortgage Service Specialist Videos