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Ultimate Staffing 3.6
Remote mortgage service specialist job
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
Desired Skills and Experience
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$24k-29k yearly est. 4d ago
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Scripts Processor $ 17 - 18/hr
Adecco 4.3
Mortgage service specialist job in Valleyview, OH
Adecco is hiring for a Scripts Processor in the Broadview Heights area.
1st shift Monday thru Friday.
$18/hr
This role ensures office visits and physical/occupational therapy appointments are scheduled and attended. Confirms physicians have all paperwork and insurance instructions and/or medical forms. Reviews medical forms indicating medical necessity for Durable Medical Equipment and makes necessary follow up calls to physicians' offices for appropriate documentation and completion of patient script.
ESSENTIAL FUNCTIONS:
Contacts patient with a future office visit and/or missed office or PT/OT office visit to explain the process and necessary information required by patient's insurance company
Contacts physicians' office to verify patient information and follow up on required paperwork according to Medicare guidelines.
Faxes and/or mails insurance forms necessary for physician to complete based on patient's Insurance.
Follows up according to established procedures to confirm receipt of package and/or faxes and develops relationship with physicians' staff for return of requested forms.
Analyzes responses received and determines re-evaluation needs.
Accurately documenting and coding according to disease processes.
Able to correctly document completed scripts and review for accuracy.
Uses appropriate interpersonal skills to resolve difficult situations and maintain professional relationships.
Sets a positive tone for the ongoing relationship with the physician's staff and client.
Demonstrates high quality in calls and documentation of patient records.
Attends and participates in team meetings and trainings.
Assumes other special activities and responsibilities as requested.
Daily call productivity should meet expectations as set my management.
Works one (1) late shift per week and (1) Saturday per month.
Works minimum 40-hour work week with required overtime as business needs dictate.
JOB QUALIFICATIONS:
Education/Experience/Technical Requirements
High School Diploma or equivalent.
Strong verbal and written communication skills.
Ability to deal effectively with the public and fellow employees.
Professional telephone skills.
Excellent time management skills.
Computer literacy in a Windows environment.
Experience in the medical field a plus.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee frequently sits, uses hand to finger motion, handles or feels objects, reaches with hands and arms, climbs stairs, stands, walks and talks. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Pay Details: $17.00 to $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$17-18 hourly 12d ago
Nutrition Services Specialist (for family child care)
Child Care Resource Center 4.1
Remote mortgage service specialist job
Job Description ABOUT THE PROGRAM The Child and Adult Care Food Program (CACFP) for Family Child Care supports licensed family child care providers in serving nutritious meals and snacks to children in their care. Through federal reimbursement, training, technical assistance, and guidance on regulatory compliance, CACFP helps providers improve the quality of their child care environments, promote healthy eating habits, and ensures children receive balanced meals that support healthy development. Effective delivery of the CACFP requires regular use of technology for data entry, communication, reporting, and documentation to ensure adherence to all state and federal regulations.
POSITION SUMMARY
Child Care Resource Center is a fast growing, North Central Ohio based, resource and referral agency dedicated to teamwork and superior customer service. To continue our growth, we are searching for a motivated individual to initiate relationships with child care home businesses. The CACFP Specialist fulfills these primary roles to meet the requirements of this federal program - operations/monitoring, data collection and business growth for small, licensed family child care home businesses.The position includes a combination of field work, home visits, and office or remote-based responsibilities.
Duties
ESSENTIAL JOB FUNCTIONS:
Monitor, analyze and maintain information collected and make recommendations for CACFP improvements
-Maintain systems/procedures for the CACFP program
-Verification of data accuracy
-Process child applications, menu compliance and support
-Track child attendance as it relates to food served and the monthly claims
Develop and host on-boarding process for new CACFP family child care home businesses
Work with an assigned caseload of homes, ensuring that they are successful and claiming monthly.
Create and implement weekly, monthly and annual strategies to ensure compliance and program success
Work closely with your caseload to identify and brainstorm strategies to improve program success, nutritional programming and overall business stability.
Contribute improvements in techniques affecting CACFP operations.
Create a climate in which people want to do their best. Can motivate team or caseload and make each individual feel his/her work is important
Oversee monthly CACFP claim using custom software and report any findings to supervisor
Train and provide ongoing technical assistance to CACFP family child care home businesses on CACFP program operations using methods that meet provider needs
Perform CACFP caseload quality audits on a monthly basis
Identify corrective action issues and document, monitor and follow up to ensure corrections have been made
Monitor participating family child care home businesses onsite for compliance with federal CACFP requirements
Assist supervisor with annual CACFP application and audit processe
Maintain CRM database with accurate information and work to increase leads to improve recruitment efforts
Monitor marketing/recruitment campaigns for effectiveness and reach
Problem solves using new and innovative ideas with the goal of creating great customer experience
Assuming other responsibilities as assigned by supervisor.
Identify innovative strategies to make 212 degrees your personal target
Requirements
QUALIFICATION:
Associates Degree (Bachelor Degree preferred) business or school food program administrator experience
Restaurant management experience
At least 3 years of experience with Ohio's CACFP program
This role requires strong proficiency with technology, as the CACFP for Family Child Care is moving toward a paperless system for reporting, documentation, and communication.
Reliable transportation - insured.This position requires frequent travel to support family child care providers across the service area
Excellent written and oral communication, data management, and organization skills
Professionalism and a commitment to maintaining high standards in all interactions and responsibilities are essential for this role
Ability to relate to a broad spectrum of community organizations, child care providers. Recognizes the importance of teamwork
Nice To Haves
Previous experience as a sponsor specialist in Ohio
Benefits
Benefits:
The role will start as a part-time position (30 hours per week) and is expected to expand to full-time status within 12 months.
Benefits: Medical (CCRC pays 70%), Life
(paid by employer), 403b Retirement, Sick Leave, Vacation Time
Hybrid work schedule available after 3 months (onboarding process)
$38k-63k yearly est. 18d ago
Title Foreclosure Specialist, Vylla
Carrington Mortgage 4.5
Remote mortgage service specialist job
Come join our amazing team and work remote from home!
The Title Foreclosure Specialist will be responsible for taking foreclosure abstract orders from the lender and preparing an abstractor report using partners. Preform a quality control on all files before sending to foreclosure attorney and lender. Update files as requested and also perform searches. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00-$25.00 an hour.
What you'll do:
Monitor assigned foreclosure e-mail box.
Order requested foreclosure abstracts from stated company partner(s) and update per attorney request.
Perform quality control evaluation once foreclosure abstract is received and before completed product is sent to client.
Determine if a file is acceptable.
Monitor vendor turnaround times for counseling and process improvements.
Perform other duties as assigned.
What you'll need:
High School diploma or equivalent work experience
Two (2) to five (5) years' title, settlement services or mortgage experience
Our Company:
Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That's why we say we're not just a team, but a “Vyllage.” Accelerate your career and join our Vyllage today! To read more visit: *******************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
#Carrington
#LI-GV1
$23-25 hourly Auto-Apply 60d+ ago
REMOTE Title Foreclosure Specialist, Vylla
Vylla Title
Remote mortgage service specialist job
**Come join our amazing team and work remote from home!** The Title Foreclosure Specialist will be responsible for taking foreclosure abstract orders from the lender and preparing an abstractor report using partners. Preform a quality control on all files before sending to foreclosure attorney and lender. Update files as requested and also perform searches. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00-$25.00 an hour.
**What you'll do:**
Monitor assigned foreclosure e-mail box.
Order requested foreclosure abstracts from stated company partner(s) and update per attorney request.
Perform quality control evaluation once foreclosure abstract is received and before completed product is sent to client.
Determine if a file is acceptable.
Monitor vendor turnaround times for counseling and process improvements.
Perform other duties as assigned.
**What you'll need:**
High School diploma or equivalent work experience.
Two (2) to five (5) years' title, settlement services or mortgage experience.
**Our Company:**
Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That's why we say we're not just a team, but a "Vyllage." Accelerate your career and join our Vyllage today! To read more visit: ****************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**\#Carrington**
**\#LI-GV1**
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$23-25 hourly 60d+ ago
Mortgage Loan Sales
First National Trust Company
Mortgage service specialist job in Columbus, OH
Primary Office Location:250 East Broad Street Suite 1720. Columbus, Ohio. 43215.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$32k-68k yearly est. Auto-Apply 48d ago
Post Closer - fully remote
Lower LLC 4.1
Remote mortgage service specialist job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
A Post Closer is responsible for finalizing the mortgage process after the loan has closed. They ensure that all documents are accurate, complete, and compliant with regulatory standards. They will coordinate all the steps of post-closing, to insure a quality loan delivery and purchased by investors.
What you'll do:
Review closed loan files for accuracy, completeness, and compliance with investor and regulatory requirements.
Identify, research, and resolve investor suspense items to ensure timely purchase of loans.
Maintain detailed records of suspense resolution activities and communicate status updates to management.
Oversee compliance with investor policies to mitigate any suspense items preventing purchase.
Who you are:
Minimum 2 years of experience in a post-closing role working with investor conditions
Strong knowledge of investor guidelines and secondary market requirements.
Proven ability to mitigate suspense items and ensure timely loan purchases.
Detail-oriented with excellent organizational and problem-solving skills.
Effective communicator with ability to work cross-functionally.
Strong computer skills and proficiency with loan industry software, in addition to a working knowledge of Microsoft Office.
Encompass experience is a must.
Why you'll love it:
Ability to make meaningful connections across the company and industry.
You will have a direct impact on the growth at Lower and the team members that join the organization.
Ability to work independently and alongside a great team with a common mission.
When you join:
You'll be surrounded by talented, dedicated people who believe in the company's mission.
You'll join a locally and nationally recognized best place to work that values promotion from within.
There is opportunity for professional growth and development.
What you'll get:
Extended benefit offerings including medical/dental/vision, life insurance short- and long-term disability, and parental leave
Paid holidays and paid time off
401K with company match
Discounts on home mortgage refinances or purchase
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$37k-44k yearly est. Auto-Apply 14d ago
Transactions Specialist IV - Production Control Team
JPMC
Mortgage service specialist job in Westerville, OH
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. You'll drive business success, deliver innovative solutions to our customers, and engage in creative, exciting work daily. This role offers a unique opportunity to advance your career in a dynamic and diverse environment.
As a Transactions Specialist IV within JPMorganChase, you will be instrumental in troubleshooting machines for lower-level specialists and managing shift operations. Being part of Global Document Services (GDS), our main print production and distribution unit, you will support various internal lines of business such as Retail, Card Services, and Treasury Services. Your role will involve contributing to the production of diverse products like postcards, letters, checks, and marketing materials. This position provides an opportunity for skill development in a dynamic and diverse environment.
Job responsibilities
Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards.
Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
Assist in resolving non-routine transactional issues, leveraging advanced knowledge of policies and procedures.
Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.
Troubleshoot equipment when needed, ensuring minimal disruption to operations and maintaining efficiency.
Required qualifications, capabilities, and skills
Proven ability to meticulously review and ensure accuracy in tasks and documentation.
Developing proficiency in building relationships and effectively collaborating within a global, matrixed organizational structure.
Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
Ability to stand and walk for 8 to 10 hours per shift.
Developing ability to identify issues, analyze information, and develop solutions autonomously.
Strong ability to convey information clearly and effectively to various departments and management levels.
Preferred qualifications, capabilities, and skills
Multi-task and work well in production environment driven by Standard Operating Procedures.
Work Schedule: Tuesday - Saturday 7:00am - 3:30pm
$59k-106k yearly est. Auto-Apply 60d+ ago
Loan Closing Specialist II
City National Bank 4.9
Remote mortgage service specialist job
WHAT IS THE OPPORTUNITY? The Loan Closing Specialist (LCS) is responsible for the completion of due diligence associated with the commercial loan documentation and closing process. The LCS works from the instructions of the Regional or Industry Closing Managers.The LCS will be the primary data entry person within nCino and will be responsible for reviewing the boarding activity within AFS and Collate to ensure accurate boarding of loans. They will also be responsible for communicating accurately and timely the funding information to the funding team.
WHAT WILL YOU DO?
* Interacts and communicates daily with Regional Closing Manager (RCM) or Industry Closing Manager (ICM) to ensure requirements are understood and met.
* Works with RCM or ICM to review loan documents and identify shortfalls.
* For internally prepared and attorney prepared loans, communicates to RCM or ICM that their tasks have been completed.
* Participates in the review of loan documents and notifies RCM or ICM of any issues or changes.
* Conducts initial review of Credit Approval Memo and loan documents and identifies discrepancies. Escalates to RCM or ICM for resolution.
* Review Boarded deals for accuracy
* Participates in Quality Control testing of Outside Counsel documents
* Work with CLO in the boarding and funding of loans
* Interacts and communicates daily with RCM or ICM to ensure requirements are understood and met.
* Works with RCM or ICM to review loan documents and identify shortfalls.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years experience in Commercial Banking required.
* Minimum 2 years experience with closing loans.
*Additional Qualifications*
* Project Management skills, ability to prioritize tasks and adapt to changing priorities
* Organizational and time management skills
* Recommended experience: Prior closing experience, credit experience or understanding of experience
* Understanding of bank policies and procedures relating to the satisfaction of loan closing conditions, documents, and services
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $28.58 - $45.66 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$28.6-45.7 hourly 20d ago
Student Loan Coaching Specialist
Candidly
Remote mortgage service specialist job
Candidly was founded in 2016 to flip the script on what it means to plan, borrow, repay, and save for college. Today, we're the category leader with the market's most comprehensive AI-driven student debt and savings optimization platform. We partner with hundreds of top employers, financial institutions, and retirement record keepers, positioning Candidly to serve more than 35 million Americans.
We're already achieving incredible results - to date, we've helped our users get on track to eliminate more than $1.8B in student debt and pay off their loans 175,000 years quicker - and we're seeking movers, shakers, innovators, and problem solvers to help take our mission even further.
Candidly is a high-growth, Series B startup, funded by leading investors including Altos Ventures, Aflac, Salesforce Ventures, UBS, Equal Opportunity Ventures, Impact Engine, Rethink Impact, Unum, and Cercano Management. Our fully remote, international team of 70 (and counting) includes alumni from Google, UBS, Twitter, Plaid, Prudential, LendingTree, Morgan Stanley, Deutsche Bank, and more.
Job Description
As a Student Loan Coaching Specialist, you'll work one-on-one with end users to provide expert, personalized guidance on student loan repayment. We're expanding our coaching service to help even more users navigate the complexity of student loans (e.g. federal repayment plans, public service loan forgiveness, refinance, consolidation, tax considerations, accelerated payments, college funding) and balance other long-term financial goals alongside debt repayment. Our ideal candidate is a self-starter who is eager to help advance the program and is comfortable communicating directly with end users. Empathy, curiosity, and a growth mindset are critical to this role.
Key Responsibilities
Prepare a borrower's analysis before the call, review it along with any questions during the call, and provide prompt follow-up via email after the call
Become proficient with the Candidly platform and capabilities that can help borrowers make progress based on their customized plan
Follow the post call coaching procedures (record meetings, fill out post call form, etc.)
Weekly check-in with the Candidly Coaching team
Ability to lead webinars, develop written resources, and collaborate on cross-functional initiatives to drive the growth and impact of the coaching program
Contributes to team knowledge sharing and process improvement initiatives
Shows initiative and resourcefulness to resolve user issues and improve coaching processes
Adapts quickly to changes in policies, programs, or tools in a fast-paced environment
Engages in continuous learning to stay up to date on student loan regulations, financial wellness strategies, and fintech tools
Requirements
Certifications - CSLP designation preferred
You are empathy-first in your approach to your clients and our users
You are conscientious and meticulous in detail
You have passion for making a difference and approach each day with a sense of urgency about the opportunity to make an impact
You are an exceptional teammate
Preferred Qualifications
Experience or knowledge in college planning concepts and strategies
Familiarity with federal and private student loan programs, repayment strategies, and forgiveness options
Knowledge of personal finance software or fintech platforms
Bilingual or multilingual abilities to support a diverse user base
Background in higher education, career services, or financial literacy education
Experience or familiarity with AI-driven financial tools or platforms, including using AI insights to guide client decision-making or improve coaching outcomes
Background and EEOC
Candidly offers for employment are conditioned upon satisfactory completion of our employment screening process (including, but not limited to, a review of past employment and education records, background investigation, and/or credit check & fingerprints).
Candidly strives to foster an environment where every employee can succeed. As an Equal Opportunity Employer we do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, age, non-disqualifying physical or mental disability, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.
$33k-55k yearly est. Auto-Apply 39d ago
Home Loan Specialist II
Solomonedwards 4.5
Mortgage service specialist job in Columbus, OH
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Loan Servicing Specialist II
United Community Bank 4.5
Remote mortgage service specialist job
United Community is looking for a detail-oriented and experienced Loan ServicingSpecialist II to join our dynamic Loan Operations team. In this role, you will be responsible for achieving individual production goals while also supporting the manager in coordinating the daily operations of the unit. This position is ideal for a motivated professional with strong administrative skills and experience in Loan Operations and/or Loan Processing.
What You'll Do
* Gather, interpret, and transcribe complex and non-standard information to ensure loan boarding packages are accurate.• Review documents such as loan approval forms, appraisals, title work, insurance, and other requirements to perfect our collateral position.• Process complex and non-standard boarding requests, perform Quality Assurance reviews, and complete complex loan research and maintenance requests.• Assist Account Officers with loan booking and maintenance questions.• Provide exceptional customer service by responding to requests and issues accurately and timely.• Meet performance standards of established production and quality metrics.• Adhere to corporate policies and procedures.
Requirements For Success
* Minimum three years of experience in a Loan Operations/Loan Processing environment or related role.
* Detailed knowledge of Retail and Commercial loan documentation requirements.
* Knowledge of federal and state regulatory requirements.
* Advanced communication and organizational skills.
* Familiarity with LAS and Loan Document platforms.
* Proficient in Microsoft Excel and Word.
* Participation in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences.
Conditions of Employment
* Must be able to pass a criminal background & credit check
* This is a full-time, non-remote position
FLSA Status:
* Non-Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $42,061.00 - USD $64,465.00 /Yr.
$42.1k-64.5k yearly 7d ago
Specialist II, Application Managed Services
Next Gen 3.6
Remote mortgage service specialist job
For this role, the new hire will be providing essential support to clients using NG Practice Management. They will be answering medical billing questions related to the software functionality and providing claims clearinghouse support. Additionally, the candidate will be required to work cross-functionally with internal teams to assist in addressing client needs.
Software and/or technical support experience is preferred for this position. It is crucial that the candidates have hands-on experience with the NextGen EPM application. Experience in a medical office or familiarity with the medical billing process is highly desirable. Lastly, customer service experience is something we value greatly for this role.
Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management.
Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system.
Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices.
Implement new software and upgrade the NextGen application suite.
Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution.
Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally.
25%-50% travel may be required, depending on client requirements and business needs.
Flexible hours including weekend work may be required with advance notice.
Perform other duties that support the overall objective of the position.
Education Required:
Bachelor's Degree.
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products.
License/Certification Required:
NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus.
Knowledge, Skills & Abilities:
Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices.
Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills.
Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28k-38k yearly est. Auto-Apply 60d+ ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase 4.8
Mortgage service specialist job in Westerville, OH
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
**Job responsibilities**
+ Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
+ Validate daily material quality and output quality
+ Reconcile Input vs. Output utilizing basic math
+ Create manifest and production turn over reports
**Required qualifications, capabilities, and skills**
+ Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
+ Meet and maintain Quality and Productivity standards
+ Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
+ Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
+ Prioritize assigned work daily based on client Service Level Agreements
+ Participate and maintain departmental work area maintenance
+ Basic computer skills and document preparation
+ Comfortable cross training and learning multiple department responsibilities
**Work Schedule(s):**
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 25d ago
REAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME
Trophy Point Investment Group, LLC
Remote mortgage service specialist job
Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ******************************
Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes.
Key Responsibilities:
Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services.
Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures.
Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps.
Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions.
Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions.
Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system.
Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues.
Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations.
Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements.
Qualifications:
Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services.
Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly.
Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems.
Problem Solving: Ability to handle customer concerns and resolve them efficiently.
Attention to Detail: Meticulous in managing and recording customer inquiries and interactions.
Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals.
Additional Skills:
Familiarity with loan products (home loans, personal loans, etc.) is a plus.
Ability to work independently and as part of a team in a fast-paced environment.
Multitasking and organizational skills to manage various communication channels simultaneously.
Bilingual candidates are encouraged to apply.
Why Join Trophy Point:
Be part of a premier private direct lender with a strong reputation in the real estate industry.
Work with a dedicated and passionate team committed to excellence and integrity.
Enjoy the flexibility and convenience of a remote working environment.
Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements.
About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service.
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$20-25 hourly 22d ago
2026 GSE Loan Analyst
Walker and Dunlop, Inc. 4.9
Remote mortgage service specialist job
Department: Servicing - GSE We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower's primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D's Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch's highest-rated Servicers, with a rating of CPS1-.
The Impact You Will Have
The Loan Servicing division is responsible for servicing loans either acquired or underwritten by the company. As loan servicer, the company is responsible for enforcing the terms of the loan documents, monitoring the underlying asset securing the loan and communicating results to investors and other servicing relationships. This position is in the Fannie Mae and Freddie Mac servicing group.
Primary Responsibilities
* Review loan documents to confirm that new loans are setup correctly on servicing system and ensure that the loans are serviced in accordance with terms of the loan documents and programmatic requirements.
* Communicate loan requirements to borrowers.
* Provide excellent customer service to borrowers and serve as the central point of contact for all servicing related inquiries.
* Track and collect mortgage payments timely as required by the terms of the loan documents and work diligently to collect any delinquent mortgage payments.
* Review and manage tax, insurance, as needed to ensure proper collateralization and compliance with loan documents. Prepare disbursements on escrow accounts as needed.
* Manage escrow accounts including oversight of all escrow analysis.
* Monitor and process tax disbursements from escrow.
* Prepare written correspondence to borrowers or other parties as required.
Support senior staff for problem loan management, maturity management and other non-routine matters.
* Obtain Lender approval for loan payoffs and prepare loan payoff statements.
* Assist in automating tasks within the Department as necessary.
* Handle additional projects as assigned.
* Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, possibly in combination with travel.
* Other skills related to building a career in commercial real estate finance!
* Perform other duties as assigned.
* Attendance is generally required from 8:30 am - 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
Education and Experience
* Bachelor's degree in finance, business, economics or similar field OR 3 plus years of relevant experience and/or training, or equivalent combination of education and experience
* Familiarity with finance structures and requirements related to Freddie Mac, Fannie Mae and FHA markets a major plus.
Knowledge, Skills and Abilities
* Ability to work as a part of a team, while providing a strong individual contribution
* Excellent attention to detail, judgment, flexibility and dependability
* Excellent communication skills, written and oral, through all levels of the organization as well as interpersonal and customer service skills.
* Proficient in the use of all MS Office products
* Energetic self-starter
* Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
* Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholder.
This position has an estimated base salary of $55,000 - $62,500 plus discretionary bonus. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
What We Offer
* The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
* Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation, some of which include:
* Up to 83% subsidized medical payroll deductions
* Competitive dental and vision benefits
* 401(k) + match
* Pre-tax transit and commuting benefits
* A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
* Paid maternity and parental leave, as well as other family paid leave programs
* Company-paid life, short and long-term disability insurance
* Health Savings Account and Healthcare and Dependent Care Flexible Spending
* Career development opportunities
* Empowerment and encouragement to give back - volunteer hours and donation matching
* Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$55k-62.5k yearly Auto-Apply 60d+ ago
Mortgage Collections-Remote
Loancare 3.9
Remote mortgage service specialist job
We are seeking a skilled and detail-oriented professionals with 2 + years of collections or call center experience to join our dynamic team.
is a flat rate of $22.00/Hr.
Fluent Spanish Bilingual Candidates: Differential paid pending completion of bilingual assessment
Remote: We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS
Training: Remote Training Offered 5 Weeks (9am-6pm EST)
The MortgageServicing Loan Counselor I is responsible for managing delinquent mortgage accounts, engaging borrowers to resolve past-due payments, and ensuring compliance with all applicable policies and regulations. This role requires strong communication and listening skills, attention to detail, and a customer-focused approach to collections.
Responsibilities
• Contact borrowers via phone, email, and written correspondence to resolve delinquent mortgage accounts.
• Negotiate payment arrangements, repayment plans, and offer loss mitigation options in accordance with company policies and investor guidelines.
• Maintain accurate and detailed records of borrower interactions and account status.
• Monitor and manage assigned portfolio to meet performance goals and minimize losses.
• Collaborate with internal departments such as Customer Service, Loss Mitigation, and Foreclosure to ensure seamless servicing for the customer.
• Ensure compliance with federal, state, and investor regulations including FDCPA, TCPA, RESPA, and CFPB guidelines.
• Identify and escalate high-risk accounts or potential fraud cases.
• Participate in ongoing training and development to stay current with industry changes and best practices.
• Ability to work in a fast-paced, structured environment with an emphasis on quality and productivity.
• Complete other duties and projects as assigned by your supervisor.
• All other duties as assigned.
Qualifications
Required Skills and Qualifications
• High School Diploma or equivalent required.
• 2+ years of experience in the mortgageservicing industry, collections, and/or call center environment.
• General knowledge of mortgage loan products, servicing systems, and regulatory requirements.
• Strong work ethic including adherence to daily work schedule.
• Excellent verbal and written communication skills.
• Strong negotiation and problem-solving skills.
• Proficiency in Microsoft Office and mortgageservicing platforms (e.g., MSP, Fiserv, etc.).
• Ability to work independently and in a team-oriented environment.
• Flexible and open to adapting to change as needed.
• Must be able to work nights and weekends as necessary
Desired Skills and Qualifications
• Associate's or Bachelor's degree in Business Administration, Finance or related field.
• Bilingual (Spanish/English)
• Experience with FHA, VA, and Conventional Loan Servicing
• Familiarity with skip tracing tools and techniques.
• Basic understanding of FDCPA, TCPA, Regulation X, Regulation Z, Regulation V, Regulation E, and SCRA.
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $22.00 per hour.
Build Your Future with LoanCare
At LoanCare, we don't just servicemortgage loans-we serve people. As a leading full-servicemortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a highspeed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
ESSENTIAL FUNCTIONS
Basic job duties an employee must be able to perform with, or without, reasonable accommodation.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Speaking - Talking to others to convey information effectively.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing - Teaching others how to do something.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management - Managing one's own time and the time of others.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision - The ability to see details at close range (within a few feet of the observer).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition - The ability to identify and understand the speech of another person.
Speech Clarity - The ability to speak clearly so others can understand you.
WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
PHYSICAL DEMANDS
Sitting up to 90% of time
Walking and standing up to 10% of time
Occasional lifting, stooping, kneeling, crouching, and reaching.
EQUAL EMPLOYMENT OPPORTUNITY
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Who We Are
LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been
servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more
information, visit loancare.com.
$22 hourly Auto-Apply 39d ago
Loan Specialists
Maharaja Enterprises 4.1
Remote mortgage service specialist job
IT'S TIME FOR A CHANGE, START 2024 OFF THE RIGHT WAY
Maharaja Enterprises LLC - Creative Financing Experts
Commision Based Pay: 2 points per funding secured
Maharaja Enterprises LLC in Dallas, GA is looking for one Mortgage Loan Originator Specialist to join our strong team. Our ideal candidate is attentive, ambitious, and hard-working.
Mortgage Loan Originator Specialist (Full-time/Part-time):
As a Mortgage Loan Originator Specialist at Maharaja Enterprises, your responsibilities will include:
Client Relationship Management: Build and maintain strong relationships with clients, including borrowers, real estate agents, and other industry professionals.
Lead Generation: Generate leads for mortgage loan origination through various channels, including networking, referrals, and marketing strategies.
Loan Application Process: Guide borrowers through the mortgage loan application process, including collecting necessary documentation, assisting with the completion of application forms, and ensuring compliance with lending requirements.
Pre-Qualification and Pre-Approval: Evaluate borrowers' financial profiles, review credit reports, income documents, and other relevant information to determine their eligibility for mortgage financing. Provide pre-qualification and pre-approval letters to qualified borrowers.
Mortgage Product Knowledge: Stay up-to-date with the latest mortgage products, interest rates, and lending guidelines. Educate borrowers on the different loan options available and help them select the most suitable mortgage program for their needs.
Financial Analysis: Analyze borrowers' financial information, including income, assets, and debts, to assess their creditworthiness and ability to repay the loan. Make recommendations based on the analysis and assist in finding suitable loan solutions.
Loan Origination and Documentation: Prepare loan packages, including completed applications, credit reports, income documentation, and other required forms. Submit loan applications to underwriting for approval and ensure all necessary documents are in order.
Communication and Support: Act as a point of contact for borrowers throughout the loan origination process, providing regular updates, answering questions, and addressing any concerns. Coordinate with internal teams, such as underwriters and processors, to ensure a smooth and timely loan closing.
Compliance and Regulations: Adhere to all applicable lending regulations, including those set by federal, state, and local authorities. Ensure that all loan origination activities are in compliance with the relevant laws and regulations.
Sales and Business Development: Continuously seek opportunities to expand Maharaja Enterprises' mortgage loan origination business by developing relationships with new referral sources, attending industry events, and implementing marketing strategies.
Performance Metrics: Meet or exceed sales goals and performance targets set by the company. Maintain accurate records of loan origination activities and provide regular reports to management.
Professional Development: Stay informed about industry trends, changes in lending practices, and new mortgage loan programs. Continuously enhance knowledge and skills through training, workshops, and professional development opportunities.
As a Mortgage Loan Originator Specialist, you will play a crucial role in helping borrowers secure financing for their real estate transactions. Your expertise in mortgage lending, client management, and adherence to regulatory requirements will contribute to the overall success of Maharaja Enterprises' mortgage loan origination business.
Experience:
- Experience as a Mortgage Loan Originator or similar role
- Strong knowledge of mortgage products, including conventional loans, FHA loans, VA loans, and jumbo loans
- Familiarity with escrow processes and procedures
- Excellent math skills for calculating loan amounts, interest rates, and monthly payments
- Proficient in using 10-key typing for accurate data entry
- Ability to read and interpret complex financial documents, such as tax returns and bank statements
- Strong communication skills to effectively explain loan options and requirements to borrowers
- Detail-oriented with the ability to review contracts and identify potential issues or discrepancies
Imagine a vibrant and dynamic environment where countless leads await you. Our system is brimming with potential opportunities, and we continue to add more each day. But that's not all. We believe in setting you up for success. You will have access to a plethora of leads, receive comprehensive sales training on a daily basis, experience personal growth as an investor (as we grow, so do you), and have the incredible opportunity to earn while you learn the intricacies of real estate. And let's not forget our exceptional disposition team, passionately selling deals nationwide!
However, here's the reality: Compensation: Commission based. Earning potential is unlimited! This business only thrives if you are willing to put in the work. Our motto is simple, yet powerful: EAT WHAT YOU KILL. If you lack self-motivation, hunger for success, and the willingness to learn and collaborate with like-minded individuals, then we are not the right fit for you. Please do not fill out the application if you cannot commit to this level of dedication.
But if this resonates with your entrepreneurial spirit and you are ready to put in the effort to master this business and achieve remarkable financial rewards, then look no further! Take that first step towards an extraordinary future by filling out our application
We are looking forward to reading your application.
Job Types: Full-time, Part-time, Temporary, Internship
Pay: Commission
Benefits:
Employee assistance program
Employee discount
Flexible schedule
Professional development assistance
Work from home
Experience level:
No experience needed
Schedule:
Choose your own hours
Monday to Friday
Weekend availability
Experience:
work (Preferred)
Work Location: Remote
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.
Job Types: Contract, Part-time, Full-time
Benefits:
Flexible schedule
Professional development assistance
Schedule:
10 hour shift
12 hour shift
4 hour shift
8 hour shift
Choose your own hours
Day shift
Monday to Friday
Night shift
Supplemental pay types:
Commission pay
Experience:
Sales (Preferred)
Loan origination (Preferred)
Fair Housing regulations (Preferred)
Work Location: Remote
Job City
Dallas,GA.
State
Georgia
Country USA Job Name Loan Specialist
$28k-54k yearly est. 60d+ ago
Commercial Loan Servicing Specialist
Kemba Financial Credit Union 3.8
Mortgage service specialist job in Columbus, OH
Job Description
Title: Commercial Loan ServicingSpecialist
Reports to: Director of Commercial Credit
Supervises: None
Status: Non-Exempt
Objective
The Commercial Loan ServicingSpecialist is responsible for supporting the accurate administration and servicing of commercial loan products including term loans, SBA loans, lines of credit, and construction loans. This role ensures regulatory compliance and delivers exceptional member service throughout the loan lifecycle.
Duties and Responsibilities
Administers new loan origination and transfer of servicer boarding records to the core system
Services a diverse portfolio of commercial loans, including term, SBA, construction, and revolving credit facilities
Collaborates with third-party loan servicers to ensure timely and accurate portfolio management
Processes loan payments, advances, and payoffs in accordance with established procedures
Monitors loan covenants, insurance coverage, and compliance deadlines
Maintains complete and accurate loan documentation and servicing records
Coordinates loan modifications, renewals, and extensions in partnership with internal stakeholders
Responds to borrower inquiries and resolves servicing-related issues promptly and professionally
Prepares and distributes reports for internal teams and regulatory agencies
Supports audits, examinations, and portfolio reviews
Ensures strict adherence to internal policies and applicable regulatory requirements (FDIC, OCC, SBA, etc.)
Participates in the implementation and enhancement of Servicing and Loan Origination System (LOS) platforms
Assists in gathering business requirements, mapping workflows, and configuring system settings
Supports integration of third-party services, including credit bureaus, identity verification, and document management tools
Conducts system testing and provides actionable feedback to development teams and vendors
Monitors system performance and recommends improvements to enhance scalability and user experience
Collects and compiles Home Mortgage Disclosure Act (HMDA) data from loan origination systems and other relevant sources.
Reviews and validates HMDA Loan Application Register (LAR) entries for accuracy, completeness, and regulatory compliance.
Performs regular HMDA quality control checks to identify and correct data discrepancies prior to submission.
Assists in preparing, organizing, and validating documentation and datasets required for internal audits, external regulatory examinations (e.g., CFPB, OCC, FDIC), and periodic compliance reviews.
Ensures system compliance with data security protocols and regulatory standards
Assist in other areas as directed by Credit Union management
Develop an understanding of credit union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions:
Works well with partners and peers
Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Responds appropriately to feedback
Required Qualifications
High school diploma or equivalent education and experience
3 years of experience in commercial lending or loan servicing
Strong understanding of commercial loan structures, servicing practices, and regulatory frameworks
Strong working knowledge of Microsoft Office Suite (Excel, Word, Outlook)
Demonstrates strong attention to detail and organizational skills
Values a high degree of accuracy and speed
Professional demeanor
Exceptional verbal and written communication skills
Adapts to quick changes in pace or workload
Ability to work well independently, or as part of a team
Assertive problem-solving skills
Physical Demands
The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.
The employee is regularly required to sit, use their hands, reach with their arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.
#CRPKMB
$37k-42k yearly est. 9d ago
Consumer Loan Servicing Specialist
Cfbank 3.7
Mortgage service specialist job in Westerville, OH
We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we've been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business.
About the role:
The Consumer Loan ServicingSpecialist position is a global operations role responsible for providing administrative, internal, and external client service support for our Consumer Loan Servicing department.
What you'll do:
* Carry out administration, maintenance, monitoring, and oversight of various consumer loan products including but not limited to residential mortgages and home equity loans.
* Maintain knowledge of mortgage loan quality control items such as lien position, insurance, refinancing, and bankruptcy, and maintain responsibility for review and administrative maintenance of such as well as verifying proper setup on in-house operating systems.
* Onboarding and booking of portfolio consumer loans to the core banking system, processing of payments and payoffs, performing research and issue resolution, while maintaining high standards of customer service.
* Execute escrow disbursements and escrow analysis associated with taxes and insurance; meeting deadlines and correcting shortages and overages as needed.
* Monitor various reports including but not limited to reports regarding PMI, MIP, automatic payment rejections and delinquencies for tracking, adjustments, and quality control.
* Maintain administration and execution of functions and control items related to Freddie Mac loans, including but not limited to the Bank's annual certification, administration of payoffs, foreclosures, funding, report monitoring.
* Execute various loan processing tasks necessary for maintaining quality control and compliance with industry laws and regulations as well as CFBank internal policies, also maintaining proper documentation and tracking tools, such as Excel spreadsheets, for monitoring and reporting as needed.
* Comply with internal security policies and procedures and maintain customer confidentiality at all times.
* Adhere to all regulations, policies, and record keeping requirements. Complete all required training related to bank regulations and policies.
What We Offer:
* Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility.
* Professional development opportunities including educational/training opportunities
* "Accelerated" 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting
* Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!)
* Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources
* One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success