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Mortgage service specialist vs loan coordinator

The differences between mortgage service specialists and loan coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage service specialist and a loan coordinator. Additionally, a loan coordinator has an average salary of $39,836, which is higher than the $34,920 average annual salary of a mortgage service specialist.

The top three skills for a mortgage service specialist include mortgage loans, customer service and escrow analysis. The most important skills for a loan coordinator are customer service, work ethic, and FHA.

Mortgage service specialist vs loan coordinator overview

Mortgage Service SpecialistLoan Coordinator
Yearly salary$34,920$39,836
Hourly rate$16.79$19.15
Growth rate-3%-3%
Number of jobs22,47824,765
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 56%
Average age4242
Years of experience44

What does a mortgage service specialist do?

A Mortgage Service Specialist is an expert in mortgage administrative aspects. They review and verify loan application information, file borrower information, and process paperwork with the lending bank. They also authorize and recommend personal and commercial loans for approval. Math skills are necessary for this job for accuracy in calculating both the principal and interest amounts. They should also develop skills in handling transactions, foreclosing loans, communication, attention to detail, and customer service.

What does a loan coordinator do?

A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.

Mortgage service specialist vs loan coordinator salary

Mortgage service specialists and loan coordinators have different pay scales, as shown below.

Mortgage Service SpecialistLoan Coordinator
Average salary$34,920$39,836
Salary rangeBetween $27,000 And $43,000Between $30,000 And $51,000
Highest paying CitySimi Valley, CARaleigh, NC
Highest paying stateCaliforniaWest Virginia
Best paying companyCitiJPMorgan Chase & Co.
Best paying industryFinanceProfessional

Differences between mortgage service specialist and loan coordinator education

There are a few differences between a mortgage service specialist and a loan coordinator in terms of educational background:

Mortgage Service SpecialistLoan Coordinator
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage service specialist vs loan coordinator demographics

Here are the differences between mortgage service specialists' and loan coordinators' demographics:

Mortgage Service SpecialistLoan Coordinator
Average age4242
Gender ratioMale, 35.1% Female, 64.9%Male, 25.3% Female, 74.7%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 17.8% Asian, 6.5% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 17.7% Asian, 7.5% White, 58.2% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage service specialist and loan coordinator duties and responsibilities

Mortgage service specialist example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Manage internal team SharePoint and document repository.
  • Prepare and submit monthly loan status reports to loan investors (VA and HUD )
  • Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
  • Negotiate modifications, hardships, short sales and deed in lieu.
  • Submit foreclosure postponement request when applicable through LPS and obtain FNMA approval.
  • Show more

Loan coordinator example responsibilities.

  • Manage individual pipeline using the LPS system.
  • Assist in preparation of all disclosures following RESPA requirements of the time on multiple files.
  • Fund loans after closing and perform quality assurance measures in order to be in compliance with RESPA guidelines.
  • Review, analyze, and process complex individual consumer requests using conventional and FHA lending requirements.
  • Demonstrate technical expertise and project management skills necessary for preparing complex residential loan applications for conventional or FHA underwriter approval.
  • Process routine to moderately complex conventional or VA mortgage loans according to product guidelines through validation of credit and collateral documentation.
  • Show more

Mortgage service specialist vs loan coordinator skills

Common mortgage service specialist skills
  • Mortgage Loans, 12%
  • Customer Service, 9%
  • Escrow Analysis, 8%
  • Inbound Calls, 7%
  • Foreclosure Process, 4%
  • Real Estate, 4%
Common loan coordinator skills
  • Customer Service, 26%
  • Work Ethic, 12%
  • FHA, 10%
  • Coordinators, 6%
  • Origination, 6%
  • Financial Statements, 4%

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