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Mortgage service specialist vs loan processor

The differences between mortgage service specialists and loan processors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage service specialist and a loan processor. Additionally, a loan processor has an average salary of $38,122, which is higher than the $34,920 average annual salary of a mortgage service specialist.

The top three skills for a mortgage service specialist include mortgage loans, customer service and escrow analysis. The most important skills for a loan processor are loan applications, customer service, and property appraisals.

Mortgage service specialist vs loan processor overview

Mortgage Service SpecialistLoan Processor
Yearly salary$34,920$38,122
Hourly rate$16.79$18.33
Growth rate-3%-3%
Number of jobs22,47816,228
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Average age4242
Years of experience44

What does a mortgage service specialist do?

A Mortgage Service Specialist is an expert in mortgage administrative aspects. They review and verify loan application information, file borrower information, and process paperwork with the lending bank. They also authorize and recommend personal and commercial loans for approval. Math skills are necessary for this job for accuracy in calculating both the principal and interest amounts. They should also develop skills in handling transactions, foreclosing loans, communication, attention to detail, and customer service.

What does a loan processor do?

A loan processor is responsible for assisting customers with their loan requests, ensuring their eligibility, and choosing the best loan options for their needs. Loan processors carefully review loan application documents and prepare loan proposals for underwriting, analyzing the applicant's financial status and credit scores, processing repayment plans, and adhering to banking and financial regulations. A loan processor must have excellent knowledge of the banking industry and processes to provide the best loan services for the customers efficiently and accurately.

Mortgage service specialist vs loan processor salary

Mortgage service specialists and loan processors have different pay scales, as shown below.

Mortgage Service SpecialistLoan Processor
Average salary$34,920$38,122
Salary rangeBetween $27,000 And $43,000Between $28,000 And $50,000
Highest paying CitySimi Valley, CASan Francisco, CA
Highest paying stateCaliforniaWest Virginia
Best paying companyCitiStanford University
Best paying industryFinanceFinance

Differences between mortgage service specialist and loan processor education

There are a few differences between a mortgage service specialist and a loan processor in terms of educational background:

Mortgage Service SpecialistLoan Processor
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage service specialist vs loan processor demographics

Here are the differences between mortgage service specialists' and loan processors' demographics:

Mortgage Service SpecialistLoan Processor
Average age4242
Gender ratioMale, 35.1% Female, 64.9%Male, 20.6% Female, 79.4%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 17.8% Asian, 6.5% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 17.1% Asian, 7.4% White, 58.3% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage service specialist and loan processor duties and responsibilities

Mortgage service specialist example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Manage internal team SharePoint and document repository.
  • Prepare and submit monthly loan status reports to loan investors (VA and HUD )
  • Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
  • Negotiate modifications, hardships, short sales and deed in lieu.
  • Submit foreclosure postponement request when applicable through LPS and obtain FNMA approval.
  • Show more

Loan processor example responsibilities.

  • Manage a monthly pipeline averaging 100 files from origination to funding per month as a Jr. processor.
  • Review and verify documentation consistent with company policies and compliance of FNMA, FHLMC, FHA/VA, USDA guidelines.
  • Gather all documentation necessary to process mortgage loans in accordance with FNMA and credit union guidelines/requirements.
  • Disclose and re-disclose the LE's and Prelim TRID require CD.
  • Upload monthly reports to FHLMC including principal & interest reports, delinquent loans and appraisals.
  • Ensure conditions on USDA commitments are met and loan files are prepared for closing on time.
  • Show more

Mortgage service specialist vs loan processor skills

Common mortgage service specialist skills
  • Mortgage Loans, 12%
  • Customer Service, 9%
  • Escrow Analysis, 8%
  • Inbound Calls, 7%
  • Foreclosure Process, 4%
  • Real Estate, 4%
Common loan processor skills
  • Loan Applications, 22%
  • Customer Service, 20%
  • Property Appraisals, 5%
  • Mortgage Loans, 5%
  • Credit Reports, 5%
  • FHA, 4%

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