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Mortgage service specialist vs loan servicing specialist

The differences between mortgage service specialists and loan servicing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage service specialist and a loan servicing specialist. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $34,920 average annual salary of a mortgage service specialist.

The top three skills for a mortgage service specialist include mortgage loans, customer service and escrow analysis. The most important skills for a loan servicing specialist are loan modifications, customer service, and foreclosure process.

Mortgage service specialist vs loan servicing specialist overview

Mortgage Service SpecialistLoan Servicing Specialist
Yearly salary$34,920$65,799
Hourly rate$16.79$31.63
Growth rate-3%-3%
Number of jobs22,47831,753
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 55%
Average age4242
Years of experience44

What does a mortgage service specialist do?

A Mortgage Service Specialist is an expert in mortgage administrative aspects. They review and verify loan application information, file borrower information, and process paperwork with the lending bank. They also authorize and recommend personal and commercial loans for approval. Math skills are necessary for this job for accuracy in calculating both the principal and interest amounts. They should also develop skills in handling transactions, foreclosing loans, communication, attention to detail, and customer service.

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

Mortgage service specialist vs loan servicing specialist salary

Mortgage service specialists and loan servicing specialists have different pay scales, as shown below.

Mortgage Service SpecialistLoan Servicing Specialist
Average salary$34,920$65,799
Salary rangeBetween $27,000 And $43,000Between $28,000 And $153,000
Highest paying CitySimi Valley, CACharleston, SC
Highest paying stateCaliforniaMaryland
Best paying companyCitiGlacier Ban
Best paying industryFinanceFinance

Differences between mortgage service specialist and loan servicing specialist education

There are a few differences between a mortgage service specialist and a loan servicing specialist in terms of educational background:

Mortgage Service SpecialistLoan Servicing Specialist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage service specialist vs loan servicing specialist demographics

Here are the differences between mortgage service specialists' and loan servicing specialists' demographics:

Mortgage Service SpecialistLoan Servicing Specialist
Average age4242
Gender ratioMale, 35.1% Female, 64.9%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 17.8% Asian, 6.5% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage service specialist and loan servicing specialist duties and responsibilities

Mortgage service specialist example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Manage internal team SharePoint and document repository.
  • Prepare and submit monthly loan status reports to loan investors (VA and HUD )
  • Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
  • Negotiate modifications, hardships, short sales and deed in lieu.
  • Submit foreclosure postponement request when applicable through LPS and obtain FNMA approval.
  • Show more

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Mortgage service specialist vs loan servicing specialist skills

Common mortgage service specialist skills
  • Mortgage Loans, 12%
  • Customer Service, 9%
  • Escrow Analysis, 8%
  • Inbound Calls, 7%
  • Foreclosure Process, 4%
  • Real Estate, 4%
Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%

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