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Mortgage service specialist vs loss mitigation specialist

The differences between mortgage service specialists and loss mitigation specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a mortgage service specialist, becoming a loss mitigation specialist takes usually requires 6-12 months. Additionally, a loss mitigation specialist has an average salary of $43,251, which is higher than the $34,920 average annual salary of a mortgage service specialist.

The top three skills for a mortgage service specialist include mortgage loans, customer service and escrow analysis. The most important skills for a loss mitigation specialist are customer service, loan modifications, and foreclosure process.

Mortgage service specialist vs loss mitigation specialist overview

Mortgage Service SpecialistLoss Mitigation Specialist
Yearly salary$34,920$43,251
Hourly rate$16.79$20.79
Growth rate-3%-8%
Number of jobs22,4787,596
Job satisfaction-3.67
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 51%
Average age4246
Years of experience412

What does a mortgage service specialist do?

A Mortgage Service Specialist is an expert in mortgage administrative aspects. They review and verify loan application information, file borrower information, and process paperwork with the lending bank. They also authorize and recommend personal and commercial loans for approval. Math skills are necessary for this job for accuracy in calculating both the principal and interest amounts. They should also develop skills in handling transactions, foreclosing loans, communication, attention to detail, and customer service.

What does a loss mitigation specialist do?

A loss mitigation specialist is responsible for evaluating outstanding debts, assisting the mortgage owner on minimizing losses by reviewing potential risks before settling a mutual agreement for the debtor and the bank. Loss mitigation specialists analyze financial documents and account statements, determining the property value, and assess the debtor's credit ratings. They also negotiate on payment plans, ensuring that the debtor understands the terms and conditions to prevent further financial damage. A loss mitigation specialist must have excellent knowledge of the financial industry, including banking products and services.

Mortgage service specialist vs loss mitigation specialist salary

Mortgage service specialists and loss mitigation specialists have different pay scales, as shown below.

Mortgage Service SpecialistLoss Mitigation Specialist
Average salary$34,920$43,251
Salary rangeBetween $27,000 And $43,000Between $34,000 And $54,000
Highest paying CitySimi Valley, CAVirginia Beach, VA
Highest paying stateCaliforniaMaryland
Best paying companyCitiAccenture
Best paying industryFinanceProfessional

Differences between mortgage service specialist and loss mitigation specialist education

There are a few differences between a mortgage service specialist and a loss mitigation specialist in terms of educational background:

Mortgage Service SpecialistLoss Mitigation Specialist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Mortgage service specialist vs loss mitigation specialist demographics

Here are the differences between mortgage service specialists' and loss mitigation specialists' demographics:

Mortgage Service SpecialistLoss Mitigation Specialist
Average age4246
Gender ratioMale, 35.1% Female, 64.9%Male, 40.4% Female, 59.6%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 17.8% Asian, 6.5% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 13.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 3.4% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage7%8%

Differences between mortgage service specialist and loss mitigation specialist duties and responsibilities

Mortgage service specialist example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Manage internal team SharePoint and document repository.
  • Prepare and submit monthly loan status reports to loan investors (VA and HUD )
  • Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
  • Negotiate modifications, hardships, short sales and deed in lieu.
  • Submit foreclosure postponement request when applicable through LPS and obtain FNMA approval.
  • Show more

Loss mitigation specialist example responsibilities.

  • Manage internal team SharePoint and document repository.
  • Document accurate loss mitigation reviews and foreclosure details via MSP.
  • Submit Medicare claims through DDE.
  • Deal with Nielsen and Rentrak to monitor advertiser ad ratings
  • Check accounts for accuracy according to Medicare HMO guidelines.
  • Resolve customer disputes and prepare adjustments to A/R when necessary.
  • Show more

Mortgage service specialist vs loss mitigation specialist skills

Common mortgage service specialist skills
  • Mortgage Loans, 12%
  • Customer Service, 9%
  • Escrow Analysis, 8%
  • Inbound Calls, 7%
  • Foreclosure Process, 4%
  • Real Estate, 4%
Common loss mitigation specialist skills
  • Customer Service, 13%
  • Loan Modifications, 9%
  • Foreclosure Process, 8%
  • Inbound Calls, 5%
  • Loss Mitigation Options, 4%
  • Payment Arrangements, 3%

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