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Mortgage service specialist vs mortgage processor

The differences between mortgage service specialists and mortgage processors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage service specialist and a mortgage processor. Additionally, a mortgage processor has an average salary of $40,527, which is higher than the $34,920 average annual salary of a mortgage service specialist.

The top three skills for a mortgage service specialist include mortgage loans, customer service and escrow analysis. The most important skills for a mortgage processor are customer service, FHA, and va.

Mortgage service specialist vs mortgage processor overview

Mortgage Service SpecialistMortgage Processor
Yearly salary$34,920$40,527
Hourly rate$16.79$19.48
Growth rate-3%-3%
Number of jobs22,4789,057
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 52%
Average age4242
Years of experience44

What does a mortgage service specialist do?

A Mortgage Service Specialist is an expert in mortgage administrative aspects. They review and verify loan application information, file borrower information, and process paperwork with the lending bank. They also authorize and recommend personal and commercial loans for approval. Math skills are necessary for this job for accuracy in calculating both the principal and interest amounts. They should also develop skills in handling transactions, foreclosing loans, communication, attention to detail, and customer service.

What does a mortgage processor do?

A mortgage processor is responsible for reviewing mortgage loan applications, evaluating applicants' documents, and verifying their eligibility for approval. Mortgage processors consider the applicant's financial statements, credit score, and other possible mortgage options. They also interview loan applicants to confirm the accuracy of submitted documents and keep them updated with the progress and final decisions. A mortgage processor works closely with the underwriting department for loan applications subject for further review. The mortgage processor needs to have a broad knowledge of the banking industry and loan procedures to guide the applicants with their application inquiries and concerns.

Mortgage service specialist vs mortgage processor salary

Mortgage service specialists and mortgage processors have different pay scales, as shown below.

Mortgage Service SpecialistMortgage Processor
Average salary$34,920$40,527
Salary rangeBetween $27,000 And $43,000Between $31,000 And $52,000
Highest paying CitySimi Valley, CAPhoenix, AZ
Highest paying stateCaliforniaArizona
Best paying companyCitiCyberCoders
Best paying industryFinanceProfessional

Differences between mortgage service specialist and mortgage processor education

There are a few differences between a mortgage service specialist and a mortgage processor in terms of educational background:

Mortgage Service SpecialistMortgage Processor
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage service specialist vs mortgage processor demographics

Here are the differences between mortgage service specialists' and mortgage processors' demographics:

Mortgage Service SpecialistMortgage Processor
Average age4242
Gender ratioMale, 35.1% Female, 64.9%Male, 24.2% Female, 75.8%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 17.8% Asian, 6.5% White, 58.1% American Indian and Alaska Native, 0.4%Black or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 14.1% Asian, 6.6% White, 61.6% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage service specialist and mortgage processor duties and responsibilities

Mortgage service specialist example responsibilities.

  • Manage portfolio of GSE assets that are actively pursuing liquidation or retention options to cure default.
  • Manage internal team SharePoint and document repository.
  • Prepare and submit monthly loan status reports to loan investors (VA and HUD )
  • Perform equity analysis via a case-by-case basis to determine cost effectiveness of litigation to both its investors and the company.
  • Negotiate modifications, hardships, short sales and deed in lieu.
  • Submit foreclosure postponement request when applicable through LPS and obtain FNMA approval.
  • Show more

Mortgage processor example responsibilities.

  • Manage applicant s mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
  • Function in processing role for streamline first market mortgage transactions pursuant to Fannie, Freddie, VA and FHA policy guidelines.
  • Support FNMA portfolio loans in default and imminent default loans with a focus on loan modifications.
  • Work directly with FNMA counselors to negotiate mortgage terms for the homeowner that will prevent foreclosure.
  • Comply with bank, investor and regulatory guidelines while having a strong understanding of RESPA, HDMA, and ECOA guidelines.
  • Generate accurate RESPA require disclosures.
  • Show more

Mortgage service specialist vs mortgage processor skills

Common mortgage service specialist skills
  • Mortgage Loans, 12%
  • Customer Service, 9%
  • Escrow Analysis, 8%
  • Inbound Calls, 7%
  • Foreclosure Process, 4%
  • Real Estate, 4%
Common mortgage processor skills
  • Customer Service, 24%
  • FHA, 6%
  • Va, 6%
  • Underwriting Guidelines, 6%
  • Property Appraisals, 6%
  • Origination, 5%

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