Mortgage specialist job description

Residential Mortgage Loan Specialist
High-End Manhattan Residential Loan Originating Experience a Must.
Upper East Side, Manhattan based. Opportunity to work remotely and use branch offices as needed.Base Salary + excellent commission plan and paid expenses.
Job Specifications
:

• Incumbent has thorough knowledge of mortgage products, documentation, qualify criteria and regulations. Generally equivalent to five (5) years of mortgage origination experience.
• Experience originating $1.7M and higher residential mortgage loans in the high-end Manhattan real estate market.
• An understanding of Microsoft Office, Word, and Excel.
• Communication skills are essential. Incumbent must demonstrate ability to listen. Should have experience in training and counseling.
• Required to be productive with minimum supervision and available for customers/prospective customers at their convenience.
• Must regularly engage away from the Bank's facilities while making sales calls or obtaining applications. Strong time management and goal-oriented skills are required.

Duties and Responsibilities:
Provides service to prospective mortgagors seeking residential mortgage loans by:

• Interviewing applicants to develop information concerning their needs and earnings to assist in determining whether the loan will be an acceptable risk; obtains and analyzes pertinent income, credit and other financial data.
• Assisting the borrower with the appropriate completion of the mortgage application, obtaining necessary forms and legal documentation and collecting the appropriate fees required for outsourced services.
• Following the application process to ensure that the borrower receives timely service and that the loan is closed to the satisfaction of the bank and the mortgagor. Interceding when information is needed or requires clarification.
• Maintaining and updating referral lists for evaluation and follow-up.
• Developing Realtor, builder, attorney, accountant, community group relationship sources as assigned, or established by Home Loan Specialist, or on own initiative to establish new sources of business.
• Develops new business or retain existing business by calling on existing bank customers and borrowers to help with potential refinances and second home purchases.
• Represents the bank at trade shows, industry forums and sponsored community home-buyer workshops by delivering mortgage presentations and/or developing leads.
• Keeps informed of trends, developments, and regulatory changes in the mortgage, consumer lending and real estate industries by attending internal training and outside seminars and webinars.

New York City Metropolitan Area Candidates Only.

The Single Point of Contact Relationship Manager will be responsible for managing the customer relationship throughout the default process. This role will be the single point of contact primarily assigned to borrowers throughout the loss mitigation, foreclosure, and bankruptcy processes. The SPOC Relationship Manager will be the liaison between the customer and other default departments including Loss Mitigation, Foreclosure, Bankruptcy, Loan Servicing, and any other mortgage operations’ groups as necessary. In this role, this person will work with these other departments and the borrower to ultimately resolve the borrower’s situation, which will include a loan modification, foreclosure, bankruptcy, or payment plan, and act as the communication liaison with the borrower for the possible solutions and ultimate final outcome. Additionally this individual will need knowledge of Investor and Regulatory guidelines and interact as a liaison with investors on specific loan situations.

Be the primary contact for customers and approved third parties, such as investors, attorneys, trustees, court representatives while providing exceptional customer experiences.
Obtain necessary documents required for loss mitigation review.
Communicate options and final decisions to borrowers.
Communicate modification decisions and if declined, discuss other options with borrowers.
Understand and communicate with borrowers on specific financial information, including discussing debt to income, tax information, and personal financial statements.
Hold other departments accountable for completing tasks, while understanding that area’s functions and impact on the borrowers.
Communicate and present options with other departments while meeting specific deadlines imposed by regulatory requirements.
Remain current on all default processes and regulatory changes and their impacts on the borrowers.
Research all customer issues and bring all of them to a final resolution.
Responsible for and follows up with Processors and Customers to insure that all paperwork is received and final documents are signed.
Work with and communicate with mortgage investors on specific borrower issues, leading to an agreed upon borrower resolution.




Qualifications

Customer service orientation (Collections and/or Origination's preferred) with ability to demonstrate empathy towards customers / borrower
High level communications skills when dealing with outside entities
Excellent time management skills
Goal driven
Problem solver (demonstrated analytical / research skills)
Strong decision making skills
Detail oriented
Proficient product and service knowledge
Strong written and verbal communication skills
Strong organization skills
Strong PC Skills
Able to develop wider business knowledge of all other functions within the division.
Knowledge of corporate policy, laws and regulatory requirements of area of responsibility.
Ability to work in team environment to resolve problems
Understanding of appropriate escalation timing and reasons
Understanding of the mortgage investor relationship and general investor requirements - Understanding of the differences in judicial and non-judicial state requirements
Strong negotiation skills




Hours and Work Schedule



Hours per Week: 40



Work Schedule: Monday-Friday



Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Mortgage Mastery Trainee-Appraisal Specialist - 2205790 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an MMT-Appraisal Specialist in the Underwriting Department. The right candidate will be responsible for ordering appraisals on all loans originated by DHI Mortgage (DHIM), administering appraiser approval process, monitoring DHIM approved appraiser list and conduction the appraiser renewal process
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Monitor the projected to close report daily to identify loans that need appraisals and FHA/VA case numbers ordered
Work with the division and seller to determine final sales price and obtain contracts and addendums
Order appraisals, choosing the appraiser from the DHIM approved appraiser list and considering established appraiser rotation procedures and requirements
Communicate with production offices and regional processing centers regarding appraisal status and receipt
Forward VA appraisals to appropriate regional underwriting centers for issuance of notice of value
Scan appraisals to the imaging system upon receipt
Communicate with the division and seller on contract changes and appraisal updates
Monitor approved appraiser list for appraisers that may have been removed from investor approved appraiser lists
Perform additional department audits as assigned, such as: Appraiser Onboarding, Appraiser Offboarding, Appraisal Ordering and Tracking. Other audits as deemed necessary
Perform semiannual appraiser renewal process
Review appraiser “one-time use” exception requests for approval
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Qualifications Education and/or Experience

Bachelor's degree, earned within two years, from four-year college or university
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Proficiency with MS Office and email

Preferred Qualifications

One to two years related experience and/or training preferred
High attention-to-detail and strong communication skills

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Vision and Dental
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life Insurance
Vacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2
Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
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Job: Operations Primary Location: TX-Austin Organization: Mortgage Schedule: Full-time Job Posting: Sep 20, 2022, 11:46:37 PM