Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the point person working with a cross‑functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker‑dealers, investors and rating agencies to execute Capital Markets' transactions.
What you'll do:
Manage the asset‑backed securitization and whole loan sale process across SoFi Products, including (but not limited to) selecting and optimizing loan pools, preparing and reviewing marketing materials, managing internal reporting needs, and additional quantitative and qualitative analyses and content delivery for a variety of audiences.
In partnership with internal and external counsel, review and negotiate transactional terms through to execution.
Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance.
Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms.
Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company.
What you'll need:
8+ years of relevant experience desired, primarily in capital markets and ABS execution
Experience with retail tokenization, a plus
BS/BA in business, finance, accounting, economics or similar technical field
Excellent work ethic and willingness to contribute broadly to achieve team and company objectives
Strong verbal and written communication as well as technical and organizational skills
Strong analytical skills with attention to detail
Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
Previous experience with asset‑backed securitization data sets a plus: Bloomberg, Intex, DV01, etc.
Compensation and Benefits
Pay range: $115,200.00 - $216,000.00
Payment frequency: Annual
This role is also eligible for a bonus, long‑term incentives and competitive benefits. For more benefits information, visit Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
#J-18808-Ljbffr
$115.2k-216k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Director, Product Management | Growth
Affinipay, LLC 3.9
Austin, TX jobs
About the role:
As a Director, ProductManagement, First Time Use at 8am (formerly AffiniPay), you will own the critical first experiences that determine whether prospects become activated, engaged customers. This is an exciting opportunity to be part of our transformation from an exclusively sales-led organization focused on point solution adoption to a nimble multi-channel, multi-service platform that grows with our customers. You will own trial experiences, onboarding flows, activation moments, and the pathways that guide users from initial sign-up through their first meaningful value. You'll optimize conversion funnels, reduce time-to-value, and create delightful experiences that drive product adoption across our portfolio. Your deep understanding of user psychology, conversion optimization, onboarding best practices, and activation frameworks will allow you to identify opportunities to improve first-time experiences that can be leveraged across products, including existing and future solutions.
About us:
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.
Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
What you'll do:
Leverage strong product intuition and analytical skills to build a shared vision & roadmap for first-time use experiences, considering user needs, business goals, conversion metrics, and technical feasibility
Own and optimize trial experiences, sign-up flows, onboarding journeys, and activation moments that drive users from initial interest through first meaningful value across the customer journey
Identify and implement first-time use patterns and components that can be deployed uniformly to existing products and optimize time-to-value for new products
Collaborate with Engineering, Design, and Growth partners to rapidly test, learn, and iterate on experiences that improve activation rates, conversion, and early engagement
Understand customer problems, friction points, and behavioral patterns through qualitative research, user testing, and quantitative analysis to inform experience design
Partner with Marketing, Sales, and Customer Success teams to ensure seamless handoffs and consistent messaging throughout the early customer journey
Collaborate with Growth Enablement teams to leverage experimentation platforms, analytics infrastructure, and feature flagging to test hypotheses and measure impact
Conduct discovery efforts and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in trial activation, conversion rates, time-to-value, and early retention
Roll up your sleeves and obsess over every detail of the first-time experience-from copy and design to sequencing and timing-to create moments of delight that drive adoption
Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross-sell, account security and user experience
Roll up your sleeves and dig into the details while obsessing over a simple, intuitive experience for both our customers and internal teams
About you:
7-10+ years of growth infrastructure and enablement platforms in SaaS environments, with experience launching experimentation frameworks, analytics systems, and data infrastructure at scale
Deep understanding of conversion optimization, user onboarding best practices, activation frameworks, and the psychological drivers of early product adoption
Strong analytical skills with experience using product analytics tools (Amplitude, Mixpanel, Heap) to identify drop-off points, measure funnel performance, and validate hypotheses
Solid understanding of how to leverage growth tech stacks including customer data platforms (Segment, mParticle), product analytics (Pendo, Amplitude, Mixpanel), experimentation platforms (LaunchDarkly, Optimizely), and PQL/scoring systems (Pocus, Correlated)
Experience launching onboarding experiences and activation flows that serve multiple products and user segments
Proven track record of improving key first-time use metrics like trial-to-paid conversion, activation rates, time-to-value, and early engagement
Collaborative Approach: You can partner effectively with engineering, product, marketing, sales, and customer success teams to deliver exceptional first-time experiences
Strategic Vision: You can articulate how infrastructure investments unlock growth capabilities across the organization
Clear Communication: You are able to communicate effectively with technical and non-technical teams and simplify complex technical concepts for diverse audiences
Business Acumen: You are extremely comfortable balancing user needs with business objectives and can make tradeoffs that optimize for both
Problem Solver: Strong analytical skills and a data-driven approach to identifying friction, testing solutions, and measuring impact
Customer Focus: Deep empathy for users at their most vulnerable moment-when they're trying something new-and commitment to reducing friction and building confidence
Urgency: You move quickly, test hypotheses rapidly, and iterate based on data rather than waiting for perfection
Adaptability: Thrive in a fast-paced environment and can pivot when data suggests a different approach
Creative Thinker: Excitement for designing delightful moments that surprise users and accelerate their path to value
Bachelor's degree in a directly related field, or equivalent practical experience
Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
Additional Information
The annual salary range for this position is $175,000 to $250,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.
Why 8am:
At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.
Here's how we support our 8Team:
Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.
Diversity, equity & inclusion at 8am:
At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Security advisory:
Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
$175k-250k yearly 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
**About the Role**
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
**Key Responsibilities**
+ **Lead Product Development:** Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
+ **Delivery Leadership:** Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
+ **Stakeholder Collaboration:** Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30 workstreams and multiple enterprise functions.
+ **Operational Excellence:** Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
+ **Partner Integration:** Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
+ **Team Leadership:** Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
**Minimum Qualifications**
+ 5 years of productmanagement, program delivery, or acquiring experience
+ Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
+ Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
+ Strong project management discipline, with ability to deliver complex initiatives on time and within scope
+ Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
+ Bachelor's degree or equivalent experience required; advanced degree preferred
+ Strongly Preferred: U.S. Debit acquiring experience
**Qualifications**
Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Product
**Primary Location:** US-New York-New York
**Other Locations:** US-South Carolina-Charleston, US-California-Palo Alto, US-Florida-Sunrise, US-Utah-Salt Lake City, US-Georgia-Atlanta, US-California-San Francisco, US-Utah-Sandy, US-Illinois-Chicago
**Schedule** Full-time
**Req ID:** 25021334
$144.3k-256.3k yearly 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
About the Role
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
Key Responsibilities
Lead Product Development: Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
Delivery Leadership: Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
Stakeholder Collaboration: Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30+ workstreams and multiple enterprise functions.
Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
Partner Integration: Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
Team Leadership: Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
Minimum Qualifications
5+ years of productmanagement, program delivery, or acquiring experience
Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
Strong project management discipline, with ability to deliver complex initiatives on time and within scope
Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
Bachelor's degree or equivalent experience required; advanced degree preferred
Strongly Preferred: U.S. Debit acquiring experience
Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$144.3k-256.3k yearly 1d ago
Product Analyst - Visa Crypto Product Team
Visa Inc. 4.5
San Francisco, CA jobs
As an Analyst on the Visa Crypto Product Team, you will work to help the largest banks, crypto exchanges, wallets, protocols and fastest growing fintechs launch and grow their Crypto based solutions in issuance, acceptance and general remittance. Today many of these companies are leveraging Visa to help power their payment solutions globally. In this role, you will act both as a relationship manager and as a product liaison to our strategic bank, crypto exchanges, crypto infrastructure companies, and fintech partners who are looking to launch, expand, and enhance their payment and remittance solutions. This will require understanding the client's business goals and objectives, providing information and direction to partners, ensuring that the client's contractual commitments are met, and resolving issues clients may face. This position requires strong client management skills and analytical abilities. An ideal candidate is a self-starter with the ability to handle complex deals and partners in a high growth environment and manage ambiguous situations with nuance.
Essential Functions:
Work with clients to identify strategic opportunities, manage complex assignments, and determine appropriate courses of action.
Coordinate internal resources and project manage to accomplish Visa and client objectives as well as ensure that the client perspective is represented within the organization.
Prepare and present rich analytics to help clients discover their program's performance and effectiveness.
Represent the client's and account management's needs on the product roadmap by providing business requirements and prioritization and communicating roadmap back to the client.
Research and resolve client issues by utilizing internal platforms and collaborate with internal partners to facilitate resolution.
Grow the business by identifying new prospects that should leverage our services.
Determine courses of action for crypto initiatives and cross-client goals, working cross-functionality with groups like legal, compliance, privacy, product, data science, and business development.
Stay current with crypto industry and client trends and maintain a working knowledge of Visa products and services.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Basic Qualifications:
2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications:
3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Current or former experience in payments or crypto industry are strongly preferred
Experience with end to end product and client solutioning delivery, make informed decisions on GTM strategy and commercials
Demonstrate excellent written and verbal ability to communicate with key stakeholders and present to senior leadership team
Strong knowledge base of stablecoin payment ecosystem, macroeconomics, blockchain tokenization / RWAs, and players involved. Research experience of blockchain primitives, stablecoins, real world tokenization is a plus
Strong problem-solving skills and creativity to identify new opportunities and use cases, anticipate how stablecoins can impact payments ecosystem
Strong product acumen - ability to take product into client solutioning, and partner with product team to deliver to market.
Sales experience including running a deal cycle end-to-end and negotiating is strongly preferred
Expertise in capturing complex concepts and pain points to real solutions for clients
Creativity and resourcefulness to overcome unexpected roadblocks
Demonstrated ability to articulate, drive, and motivate a team towards a strategic vision and roadmap
Ability to successfully build strong partnerships with cross-functional teams in a matrixed organization
Decisive and action oriented even in ambiguous situations
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 123,000.00 to 173,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#J-18808-Ljbffr
$96k-128k yearly est. 5d ago
Product Engagement Lead - Spend Clarity & Partnerships
Visa Inc. 4.5
Foster City, CA jobs
A leading global financial services company is seeking a Director for Visa Spend Clarity Enterprise (VSCE) to provide strategic product support and manage relationships with partner banks. The ideal candidate has extensive experience in account management and productmanagement, along with strong interpersonal and communication skills. This hybrid role includes participation in product testing and deployment, requiring significant collaboration with internal teams. Competitive salary range available.
#J-18808-Ljbffr
$124k-165k yearly est. 4d ago
Senior Product Marketing Manager, FinTech & Title Solutions
First American Financial Corp 4.7
Santa Ana, CA jobs
A leading financial services firm in California is searching for a Senior Product Marketing Manager to drive product adoption within the title and escrow industry. This role will be responsible for developing go-to-market strategies, creating marketing collateral, and ensuring client enablement while working closely with various teams. Ideal candidates should have over 5 years of product marketing experience and a Bachelor's degree in a related field. The estimated pay range for this position is $126,100 to $168,125 annually.
#J-18808-Ljbffr
$126.1k-168.1k yearly 2d ago
Senior Product Lead, API Marketplace Platform
Jpmorgan Chase & Co 4.8
Palo Alto, CA jobs
A leading financial services firm in California seeks a Senior Product Associate to leverage expertise in product development within the API Management Platform. The role requires a minimum of 3 years of productmanagement experience, strong analytical skills, and proficient knowledge of tools like JIRA. You will identify new product opportunities and collaborate with cross-functional teams to enhance existing offerings. The position offers a competitive rewards package and emphasizes diversity and inclusion.
#J-18808-Ljbffr
$147k-189k yearly est. 1d ago
IAM Director: Zero-Trust Strategy & Security Leader
TBK Bank, SSB 3.9
Dallas, TX jobs
A financial institution in Dallas seeks an IAM Director to lead the identity access management program. The successful candidate will manage a matrixed team, enhance IAM solutions, and ensure compliance with regulatory standards. Ideal applicants should have over 10 years in cybersecurity, including significant experience in IAM program leadership and familiarity with key regulatory frameworks. The role offers a competitive salary and excellent benefits.
#J-18808-Ljbffr
$123k-157k yearly est. 2d ago
Head of Product and Technology
Booster 4.1
Tustin, CA jobs
*Must be local to the California area or willing to relocate to the West Coast*
Booster is a pioneering tech-driven mobile energy delivery platform founded in 2015.
We invented technology that delivers gasoline, diesel, renewables and alternatives directly to
commercial fleets, on-site tanks, vehicles, and equipment-eliminating traditional gas station
visits, reducing hidden costs, preventing fraud, and cutting emissions through efficient,
on-demand service. If you've had a package delivered by Amazon, or traveled by bus, there's a
good chance you've benefited from Booster's services. Think of us like DoorDash or Uber but
for energy.
Powered by our AI-driven, digital-first platform, we solve “order to cash” for fuel by providing
real-time insights, telematics integrations (e.g., Geotab, Samsara), fuel card connectivity,
automated routing, data analytics, sustainability tracking, and much more. BoosterOS, our
industry-leading SaaS solution, empowers fuel distributors and partners with inventory
management, white-label portals, ERP/FinTech integrations, and operational optimization.
We're profitable and fast-growing. An innovative late-stage venture-backed company focused
on reimagining the energy supply chain. Technology and product are our heartbeat -driving our
core services and expanding BoosterOS as a scalable SaaS offering.
Role Overview
As Head of Product and Technology, you will own the end-to-end product vision, technology
strategy, and technical execution for Booster's platform and BoosterOS SaaS. This is a highly
hands-on, builder-oriented leadership role for a rising star who combines deep technical
acumen with strong product instincts and external customer-facing energy.
You will roll up your sleeves to accelerate development, define ambitious yet achievable
roadmaps, champion an AI-first mindset, and actively participate in selling our technology
solutions to fleets, fuel distributors, and enterprise partners. Reporting directly to the CEO, you'll
collaborate closely with executive leaders and Board Directors, attract/retain top talent, and fuel
hyper-growth in a nimble, high-impact environment-no ivory tower strategists need apply.
Key Responsibilities
Define and relentlessly execute the product & technology roadmap aligned with Booster's mission: scaling mobile fuel delivery, expanding BoosterOS SaaS, and leading in AI-powered logistics and energy transition.
Lead product strategy, prioritization, pricing/quoting models, implementation, and go-to-market for our SaaS platform-drawing on experience with complex B2B sales cycles and integrations.
Oversee engineering, architecture, and delivery of core features including AI routing/optimization, telematics & ERP integrations, real-time analytics, fraud prevention, sustainability dashboards, and scalable cloud infrastructure.
Be external-facing: eagerly engage customers, prospects, and partners-demoing the platform, articulating value, closing deals, and gathering feedback to inform product direction.
Hands-on technical leadership: guidance on architecture decisions, and problem-solving to accelerate timelines and ensure high-quality, reliable development.
Build, mentor, and retain a high-performing, small/nimble product & engineering team-fostering a culture of hunger to build with purpose, collaboration, and excellence.
Champion AI-first approaches across the platform (e.g., predictive analytics, automated dispatch, demand forecasting) to drive efficiency and competitive differentiation.
Partner with sales, operations, and executive team to translate customer needs into features, while managing budgets, vendors, and cross-functional alignment.
Stay ahead of trends in logistics tech, telematics, fintech, SaaS pricing/implementation, and energy sustainability.
Qualifications & Requirements
8-12+ years in product/technology roles, with progressive leadership in high-growth tech-enabled companies (this can be your first VP/SVP/CTO position if you're a proven rising star).
Demonstrated experience owning product roadmaps from vision to execution, with success in B2B SaaS (pricing, quoting, implementation, customer onboarding).
Strong hands-on technical depth-able to roll up sleeves, contribute to engineering, and accelerate code/product delivery timelines.
AI-first mindset with practical experience applying ML/AI in logistics, routing, predictive analytics, or similar domains.
Familiarity with logistics/telematics/fintech platforms-prior experience at fuel card companies (e.g., AtoB, Coast), telematics providers (Geotab, Samsara, Motive, Verizon Connect), logistics tech (Flexport, Convoy, Uber Freight), or related fields is a strong plus.
Proven external-facing skills: comfortable selling technology solutions, presenting to customers/executives, and building relationships.
Background in IT/management consulting or SaaS implementation scoping / phasing is a plus.
Track record as a cultural leader: attracting/retaining great talent, preferring nimble teams over empire-building, and collaborating to elevate executive conversations.
Obsessed with building with purpose-this is a life calling, not just a job.
Why Join Booster?
We are an eclectic, highly cross functional team powered by deep customer obsession, a servant leadership mindset, and zero time for politics. High energy and collaborative,
We're having fun and enjoying the journey.
Lead product & technology at a company making an impact with atoms and bits, transforming one of the last remaining Trillion dollar market segments to be disrupted by tech: the last mile energy supply chain.
Make a tangible impact on efficiency, emissions reduction, and the future of sustainable fueling.
Competitive compensation including base, performance bonus, equity, and full benefits
Unlimited PTO
Salary Range:
$250,000 - $350,000 OTE + Big Equity Grant
Individuals seeking employment at Booster are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws.
Booster does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Booster doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Booster.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$111k-154k yearly est. 1d ago
Director of Category Strategy & Sourcing
Voya Financial, Inc. 4.8
New York, NY jobs
A leading financial services firm in New York seeks a Category Management Director to manage sourcing and supplier management objectives. The role requires over 7 years of experience in sourcing and contract negotiation, along with excellent analytical and communication skills. Responsibilities include guiding the category management team and developing strategic sourcing plans. The firm offers competitive salaries and diverse benefits aimed at employee well-being.
#J-18808-Ljbffr
$120k-155k yearly est. 2d ago
Senior Analyst-US Consumer, Proprietary Product Digital Customer Experience
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The Premium Products, Rewards & Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class products and benefits that drive demand and inspire card members to deepen loyalty.
**ABOUT THE ROLE**
The US Consumer Premium ProductManagement & Proprietary Customer Experiences team owns the product strategy, value proposition and P&L for premium products and the end-to-end management of proprietary customer experiences. The Sr. Analyst, Proprietary Digital Customer Experiences, will play a key role in delivering how our proprietary customer experiences come to life. The individual will be responsible for executing on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products.
This individual will work cross-functionally with key internal partners including Card Product, Enterprise Digital, Technology, Travel & Lifestyle Services, Resy and Global Dining, Consumer Banking, New Product Development, Control Management, Global Services Group, GCO, Compliance, and more. This role reports directly to the Sr. Manager, US Consumer Proprietary Customer Experiences.
**Key Responsibilities:**
+ Support the design and execution of new digital experiences for our proprietary card products across Amex Mobile App & Web
+ Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure and seamless delivery of initiatives
+ Serve as the digital voice to advise partners on best-in-class customer experiences for specific product & members services initiatives
+ Deliver reporting for the enterprise to track Digital Customer Experience results
+ Identify opportunities to enhance our digital experiences & team operating model through adoption of new technologies
+ Contribute to high-performing and collaborative team culture
**Minimum Qualifications:**
+ 1-2 years of relevant experience, preferred
+ Bachelor's required
+ Solutions-oriented, strategic thinker with attention to detail
+ Exceptional project management skills and ability to stay calm under pressure and flexible amidst change
+ Strong verbal and written communication skills
+ Strong relationship builder, team player with a passion to create the best customer experience for our Card Members
+ Ability to proactively and independently identify opportunities for improvement and drive results
+ Passion for innovation and evolution of mobile/web products, AI, and consumer trends
**Qualifications**
Salary Range: $78,000.00 to $124,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
**Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.**
**Job:** Product
**Primary Location:** US-New York-New York
**Schedule** Full-time
**Req ID:** 26000064
$78k-124.8k yearly 1d ago
Senior Analyst-US Consumer, Proprietary Product Digital Customer Experience
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The Premium Products, Rewards & Benefits (PPRB) organization is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class products and benefits that drive demand and inspire card members to deepen loyalty.
ABOUT THE ROLE
The US Consumer Premium ProductManagement & Proprietary Customer Experiences team owns the product strategy, value proposition and P&L for premium products and the end-to-end management of proprietary customer experiences. The Sr. Analyst, Proprietary Digital Customer Experiences, will play a key role in delivering how our proprietary customer experiences come to life. The individual will be responsible for executing on new Amex Mobile App and Amex Web experiences in partnership with Enterprise Digital and Technology teams. This team member will partner with cross-functional teams to ensure we deliver compelling digital product experiences for our Membership Rewards and Cashback products.
This individual will work cross-functionally with key internal partners including Card Product, Enterprise Digital, Technology, Travel & Lifestyle Services, Resy and Global Dining, Consumer Banking, New Product Development, Control Management, Global Services Group, GCO, Compliance, and more. This role reports directly to the Sr. Manager, US Consumer Proprietary Customer Experiences.
Key Responsibilities:
Support the design and execution of new digital experiences for our proprietary card products across Amex Mobile App & Web
Collaborate with partners across Card Product, Enterprise Digital, Technology and other enterprise stakeholders to ensure and seamless delivery of initiatives
Serve as the digital voice to advise partners on best-in-class customer experiences for specific product & members services initiatives
Deliver reporting for the enterprise to track Digital Customer Experience results
Identify opportunities to enhance our digital experiences & team operating model through adoption of new technologies
Contribute to high-performing and collaborative team culture
Minimum Qualifications:
1-2 years of relevant experience, preferred
Bachelor's required
Solutions-oriented, strategic thinker with attention to detail
Exceptional project management skills and ability to stay calm under pressure and flexible amidst change
Strong verbal and written communication skills
Strong relationship builder, team player with a passion to create the best customer experience for our Card Members
Ability to proactively and independently identify opportunities for improvement and drive results
Passion for innovation and evolution of mobile/web products, AI, and consumer trends
Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
$172k-253k yearly 1d ago
Senior Risk & Compliance Product Lead - Payments
Veem 4.5
San Francisco, CA jobs
A leading FinTech company is seeking a Principal ProductManager to drive the strategy for compliance and risk products. This role involves cross-functional collaboration with Engineering, Operations, and Legal teams to ensure regulatory adherence and operational excellence. Candidates should have at least 8 years of productmanagement experience, including expertise in risk and compliance. The position offers competitive salary, flexible remote-friendly culture, and opportunities for personal growth and equity participation.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
$81k-120k yearly est. 1d ago
Customer Onboarding Manager
Levelfield Bank 3.7
Houston, TX jobs
Redefine Banking with Us:
LevelField Bank, upon completion of the forthcoming acquisition of Burling Bank, will be an FDIC-insured community bank dedicated to transforming the financial landscape by prioritizing innovation and embracing new products and services.
We aim to differentiate ourselves by serving consumers nationwide, targeting underbanked commercial markets, including business involved in the fast-evolving world of digital assets (cryptocurrency), and by operating a true real-time 24x7 bank. Considerable growth is on the horizon, and we're ready for the challenge.
Building an industry-leading company is no small feat, but we're driven by a positive, ambitious energy. With a seasoned leadership team and the stability of a regulated financial institution, we're creating a workplace that's both dynamic and rewarding. Our executive leaders each bring over thirty years of experience from the most competitive corners of the financial sector-yet they approach each day with the enthusiasm of fresh talent.
If you are passionate about creating a fantastic environment and eager to join a growing organization, this is your opportunity to make an impact.
Your Role:
This is a hands-on role, and you will be working to assist our prospects through the process of becoming bank customers. As Customer Onboarding Manager, you will work with the bank Chief Operating Officer to efficiently oversee and facilitate the onboarding of prospective customers and resolve potentially complex problems that may arise during the onboarding process. You and your team (for which you will be the starting member) will be responsible for managing the end to end onboarding cycle, ensuring that customers have a best-in class-experience. You will build collaborative relationships with key team members from across the organization, and will work closely with the compliance team.
You will take on a supervisory role that focusses on accurately and expediently onboarding prospective customers, while following and maintaining strict guidelines and regulatory requirements. You will have the opportunity to collaborate on customers engagement initiatives to develop and help successful implementation of newly developed strategies and processes. These interactions may take many forms, including participating in projects and strategic initiatives related to process improvement and more thematic initiatives designed to bring the best of the firm to our customers and continuously improve the overall experience they have in working with us.
This is very much a hands-on role, and like the rest of the LevelFIeld Bank leadership team, the successful candidate will be responsible for getting the job done while growing the team in line with the increasing scale of the bank. We are seeking a doer, a leader, and a builder.
Location:
This is a fully on-site position in Houston, TX. The role depends on close collaboration with business and technology partners, which is best achieved through in-person engagement. We are seeking to build a cohesive and industry leading team, and working together we can make big things happen. Since we have discovered reading comprehension is a skill not everyone has mastered, to be clear there is NO OPPORTUNITY WHATSOEVER FOR REMOTE OR HYBRID arrangements for this role.
Key Responsibilities:
Champion our brand: Embody LevelField's innovative culture, fostering trust and enthusiasm for our cutting-edge banking solutions.
Drive Client Success: Serve as the primary point of contact for onboarding new business customers and work collaboratively with compliance and other departments in the onboarding of consumer customers.
Gather Insights: Continually assess the customer activity and partner with product development to continually improve the customer experience so that the customer does not require support except in non-standard instances.
Leadership: Lead, mentor, and grow the Customer Onboarding team.
Additional Responsibilities:
Stay ahead of trends: Maintain awareness of the broader context and implications of the various types of risk affecting the business.
Continuous Improvement: Collaborate with the team to develop and execute strategies to improve the department.
Work collaboratively: Collaborate with the team to continuously improve the department and the bank.
Think like an owner: Contribute ideas to improve processes, enhance customer experiences, and drive the bank's growth.
About You
We are searching for someone with proven process skills and high attention to detail within business critical operations. You must have experience in customer onboarding within a financial institution.
Minimum of 5 years financial service industry experience (banking preferred); 3+ years in a customer service/on-boarding or similar role;
At least 2+ years of people management experience.
Willingness to work flexible working hours, as required.
Ability to lead, prioritize and execute on multiple simultaneous priorities and initiatives
Someone familiar with OFAC (Office of Foreign Asset Control), AML (Anti-money Laundering, and KYC (Know your client) requirements.
Ability to thrive in a highly regulated environment that demands full compliance with policies and procedures.
Excellent verbal and written communication skills
Passion for revolutionizing banking and embracing innovation.
Strong interpersonal skills with a commitment to delivering exceptional customer experiences.
A team-oriented mindset with a drive to build something extraordinary.
Why Join LevelField Bank?
Be a pioneer: Join a forward-thinking bank at the forefront of digital asset integration, with opportunities to shape the future of finance.
Growth opportunities: As an early team member, you'll have significant potential for career advancement in a rapidly growing organization.
Vibrant culture: Thrive in a collaborative, innovative workplace that values your contributions and celebrates success.
Competitive compensation: Enjoy a base salary of $80,000-$130,000, discretionary bonuses, stock options, 401(k), medical insurance, and additional benefits.
This description outlines the general nature of the role and is not an exhaustive list of duties or requirements. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this role. LevelField Financial and LevelField Bank are equal opportunity employers.