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Senior Business Analyst jobs at Moss Adams

- 936 jobs
  • IT Business Analysts - Equity Operations ASO/VP

    Natixis Corporate & Investment Banking 4.9company rating

    New York, NY jobs

    The Global Markets & Risks Booking and Post Trade IT team is responsible for booking and post trade applications for Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), Credit Front Office and Support Functions teams. The team is involved in the different phases of application development: user needs collection, analysis, design, implementation, delivery, support, and maintenance, within an agile framework. We are seeking a Operations IT Business Analyst specializing in: Equities Booking and Post-Trade domain, particularly in areas such as Equity/Securities Lending, Operations, Compliance, and Accounting (Loanet, Sophis, Broker Dealer back-office applications, …) Collateral Management and Cash Management in external and internal applications (Calypso…) for Global Markets activities. The candidate will primarily be involved in Business Analysis to help implement new features in the supported applications, and in functional support for end-users in Operations. He/She/They will work closely with Operations and global IT Teams and will have a good knowledge of financial products and Operations. The candidate's responsibilities will include gathering requirements from operations, writing business requirements, creating mockup screens or proofs of concept, liaising with IT developers (both locally and in Head Office), defining and executing test scripts, and coordinating with end-users for User Acceptance Testing (UAT). Additionally, the candidate will be responsible for functional support and will assist with planning and status reporting. Main responsibilities include: Business Analysis / Project Management: Collaborate closely with user representatives (traders, operations personnel, etc.) to gather and document business requirements. Conduct and document impact and gap analyses. Evaluate IT solutions to determine the best fit for business needs. Develop user stories and detailed functional specifications for IT development teams. Define and execute test scripts. Coordinate User Acceptance Testing (UAT). Engage in project scoping and planning, progress reporting, and the identification and management of issues and risks, ensuring effective communication throughout. Functional Support / Maintenance: Provide day-to-day support for Booking and Back Office applications, including booking, straight-through processing, settlement, clearing, reporting, and accounting. collateral management, cash management, straight-through processing, settlement, clearing, reporting, and accounting. Qualifications : Bachelor Degree in Computer Science / Finance Experience in IT business analysis for Back Office in the Finance industry Functional knowledge of Equity/Securities Lending activities from a operations perspective including booking, settlement, clearing, reporting and accounting for US broker dealer. Functional knowledge of Equity and fixed income activities from a collateral and cash management perspective. Knowledge of booking, settlement, clearing, reporting and accounting is a plus Familiarity with Collateral and Cash Management systems (Calypso or equivalent). Familiarity with Broker Dealer systems (e.g., Phase 3/Shadow Suite), and trading systems such as Sophis (or equivalent), Smart Loan, Loanet,. Knowledge of SQL, Jira, Confluence Strong communication skills.to effectively support the needs of Operations and Front Office teams Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications Strong analytical and problem-solving skills Detail oriented with the ability to multi-task Strong interpersonal and organizational skills Knowledge in Agile scrum practices and methodologies is a plus Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this position will be between $145,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
    $145k-180k yearly 20h ago
  • Senior Business Analyst

    Tally Group 4.3company rating

    Houston, TX jobs

    A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future! Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy. Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us? What you'll be doing Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours. You'll be responsible for: Writing user stories translating complex problems into requirements Developers can action Working with Solution Architects to groom requirements End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes. Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment. Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences. Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity. What we're looking for Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role: Able to step back, pause and think critically about the correct approach before diving in Proven experience in prioritization and compliance-driven change delivery. Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories Skilled in stakeholder engagement and cross-functional collaboration Strong Jira and Excel skills. Data focused approach - SQL experience is a bonus! What we offer Competitive remuneration within a supportive and collaborative team Flexible working arrangements to suit your lifestyle Vibrant office environment in the beautiful, tree-filled community of The Woodlands Health insurance options Employee referral bonuses Access to our comprehensive wellness program and other wellbeing initiatives An annual bonus day off to celebrate you! Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time. Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
    $99k-129k yearly est. 2d ago
  • Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site

    Red Oak Technologies 4.0company rating

    Austin, TX jobs

    Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.
    $85k-120k yearly est. 1d ago
  • Technical Business Analyst

    CTC 4.6company rating

    Dallas, TX jobs

    Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. This candidate will also be responsible for tracking the progress of projects and related tasks, which will include tracking follow-ups from meetings and scrums, assessing the status of related JIRA tasks and coordinating planned releases. Responsibilities Liaison between business users and technical team Schedule business requirements sessions, document meeting minutes and track follow-ups Write Business Requirement Documents Assist with Technical Design and Data Lineage Documents Ensure Technical Design addresses the Business Requirements Effectively track the progress across projects and ensure business requirements are being followed Coordinate planned releases and send out release announcements Assist in creating, tracking and following up on JIRA tickets Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation Ability to work in a team-oriented, fast-paced agile environment managing multiple Qualifications 4+ years working as a Technical BA 4+ years working on Agile projects 2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus) 4+ years of Data Analysis/Trouble shooting 4+ years writing Business Requirement, Technical Design and Data Lineage Documents Ability to interpret business requirements into technical requirements Strong Meeting Facilitator Must be able to multi-task effectively Great organizational skills Excellent communication skills
    $70k-100k yearly est. 4d ago
  • Sr Data Analyst

    CTC 4.6company rating

    Dallas, TX jobs

    Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills. Responsibilities Investigate and Analyze data anomalies and data issues reported by Business Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations Assist in break fix and production validation as it relates to data derivations, replication and structures Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage Gather information from various Sources and interpret Patterns and Trends Ability to work in a team-oriented, fast-paced agile environment managing multiple priorities Qualifications 4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases 4+ years of experience working with Exadata and SQL Server databases 4+ years in a Data Analyst role Strong attention to Detail 2+ years writing medium to complex stored procedures a plus Ability to collaborate effectively and work as part of a team Extensive background in writing complex queries Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking Good Communication skills Self-Motivated Works well in a team environment Denodo Experience a plus Master Data Management a plus Big Data Experience a plus (Hadoop, MongoDB) Postgres and Cloud Experience a plus
    $75k-100k yearly est. 4d ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    San Jose, CA jobs

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 5d ago
  • Intern - Business Systems Analyst

    GM Financial 4.8company rating

    Arlington, TX jobs

    Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. Our program offers: 11 weeks of work experience (May 27, 2026 - August 7, 2026) Executive and peer networking opportunities Independent and team project experiences Philanthropic activities Career development Opportunity to apply for full-time career positions Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay Working Conditions: This internship will be a remote work environment. Travel will be required (estimated 25%) for General Motors training tours; all travel expenses paid by the company. Strong written and verbal communication skills required, this incumbent will be required to give presentations and communicate with business leaders Strong analytical, quantitative, problem solving, and conceptual skills required Must be detail oriented and able to prioritize tasks to meet deadlines Must be able to work independently or in a team setting Previous internships considered a plus Excellent oral and written communication skills Above average proficiency with Microsoft Office Applications (including Excel, Word and Access) Detail oriented Must be able to commit to work 40 hours for 11 consecutive weeks during the summer (May 27- August 7, 2026) Must participate in all GMF sponsored events for interns Hybrid Work Model Education Must be a current student pursuing a Bachelor's degree or higher from an accredited college or university in a business related field Must possess a minimum of a 3.0 (out of a 4 point scale) overall GPA Junior or Senior classification Preferred Assists in development and implementing business strategies to improve operational processing and productivity Help analyze process for the business and/or user requirements Provides support for users by writing and maintaining system documentation, constructing workflow charts and diagrams, providing user support and training Prepares reports by collecting, analyzing, and summarizing data and trends Contributes to team effort by completing special projects as needed
    $36k-43k yearly est. Auto-Apply 12d ago
  • Principal Business Analyst, Collections & Recoveries

    Mission Lane 4.5company rating

    Remote

    Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? We're seeking a data-driven problem solver with sharp analytical skills and a strong customer focus to join our Collections & Recoveries team as a Business Analyst. The impact you'll make in this role: You'll play a key role in shaping and advancing our Loss Mitigation strategy through rigorous analytics across credit, product, and operations-grounded in a sensitive and sensible approach that puts our customers at the center. You'll take real ownership of solving delinquency-related challenges, uncovering actionable insights, influencing strategy, and driving meaningful change for both our customers and our business. Along the way, you'll gain exposure to industry veterans across finance, product, and software engineering and sharpen your skills across credit, analytics, operations, and technology. As a Business Analyst on the Collections & Recoveries team, you will: Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes. Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed. Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency. Continuously analyze current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems. Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives. You'll thrive in this role if you have: 3+ years analytics experience in the Financial Services industry Hands-on experience with A/B testing Proficiency in SQL for data exploration and analysis Strong quantitative, analytical, problem-solving, and conceptual thinking skills A genuine passion for diving into data and uncovering insights A problem-solver mindset with the ability to communicate complex ideas clearly and effectively Sharp business intuition-you know how to grow a channel, prioritize what matters, and navigate trade-offs in a fast-moving, resource-constrained environment A strong sense of ownership and hustle-you work hard, move quickly, and make things happen Excellent presentation skills-you know how to turn data into clear, compelling stories for diverse stakeholders Comfort operating in a dynamic, fast-paced environment Compensation Annual full-time base salary range: $125,000 - $143,000 Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting ********************************. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.
    $125k-143k yearly Auto-Apply 4d ago
  • AI Business Analyst Intern

    Tencent 4.5company rating

    Palo Alto, CA jobs

    Business UnitWhat the Role Entails Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players. Responsibilities: 1.Monitor and analyze cutting-edge AI technology trends and their applications in the gaming industry, such as AI animation generation, AI 3D generation, AI NPC and AI gameplay generation. 2.Integrate insights from internal and external experts, combine them with logical understanding, and deliver insights on AI technology development trends and implementation recommendations. Who We Look For 1.Strong interest in gaming and AI technology. good at information acquisition and analysis. 2.A background in STEM (Science, Technology, Engineering, Mathematics) is preferred Location State(s) US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
    $27-57.7 hourly Auto-Apply 60d+ ago
  • In-Business Risk 1LOD Lead Analyst - C13

    Citigroup 4.6company rating

    Irving, TX jobs

    The Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. **Responsibilities:** + Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. + Manage projects and responsibilities including planning and developing project scope, leading a team, monitoring progress, managing capacity, addressing obstacles and ensure that projects are completed on time. + Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. + Governance and oversight may include (not limited to) technology operational risk, risk for example. + Establishes and maintains a robust control environment and culture within the Citi businesses worldwide. + Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements. + Create long and short-term plans, including setting targets for milestones and adhering to deadlines. + Delegating task on projects to employes best positioned to complete + Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy + Recommends control enhancements as needed + Identifies best practices to be shared with global Citi businesses + Develops and maintains tracking metrics for management reporting and escalation + Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal. + Develops a broad and detailed understanding of the organization's landscape, culture and technology. + Understands the various businesses and the applicable regulations which govern + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as Subject Matter Expert to senior stakeholders and /or other team members. + Ability to manage teams. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 5-10 years experience in Operational Risk. Other risk and control disciplines would be a plus - credit, and market. + Six Sigma Certification would be desirable + Scrum Certification would be desirable + Experience in Internal Audit or Financial Control would be desirable. + Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically + Management of a global operations and a complex environment that includes global teams. + Excellent communication skills - verbal & written **Education:** + Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** In-Business Risk ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Irving Texas United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $114,720.00 - $172,080.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 14, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $114.7k-172.1k yearly 22d ago
  • Financial Analyst, Internship - Business Valuation

    VMG Health 3.1company rating

    Dallas, TX jobs

    Full-time Description Multiple Locations Offered: Dallas, Nashville, Denver, Chicago, Philadelphia and New York VMG Health supports a nationwide network of clients with over 70,000 engagements, exclusively in the healthcare industry. Our national client base ranges from large health systems to small practices and everything in between, including investors and private equity firms. VMG Health provides a solutions-oriented approach to client needs through our strong market position, extensive contacts, unparalleled tools and solutions, and expert insights. We are proud to serve as the single source for all our clients' valuation, strategic, and compliance needs. Requirements Analysts will support all members of their team on a variety of healthcare engagements. Primary responsibilities will be data collection, client financial analysis, financial modeling, due diligence, report writing, and supporting senior level staff. Provides expert opinions and advisory services, acting as an independent third party, performing business valuations in support of healthcare transactions to ensure regulatory compliance, assist clients without experience in valuation, or to provide both parties comfort that the consideration included in a transaction is consistent with market levels. RESPONSIBILITIES: Gather information and data such as, but not limited to, financial statements, operational reports, industry and market research, and any other data or information required to thoroughly provide the contracted product to the client. Construct and take ownership of complex financial models utilized to determine the value of ownership interests in healthcare-related entities. Perform various financial analyses, develop financial models, conduct due diligence, and complete report writing. Review own work and that of teammates to ensure quality of product. Participate in calls and site visits as necessary and determined by supervisors. Keep all team members informed of project progress and keep all projects and deliverables on the time schedule established with the client. Immediately inform supervisor if circumstances arise to impede or jeopardize that timeline. Actively pursue continuing education and certifications such as CFA, NACVA, American Society of Appraisers, Certified Public Accounting, etc. Desire to become a thought leader within the industry by helping author internal and external content for articles and presentations. QUALIFICATIONS: Bachelor's degree in finance or accounting Acquiring financial modeling experience through university and/or internships Ability to work independently with minimum supervision. Attention to detail and ability to review personal work and peers' work. Excellent written and oral communication skills. Ability to present ideas in a business-friendly language and tailor formal and informal communications to the audience. Ability to build consensus both internally and externally. Ability to work independently with minimum supervision. Attention to detail and ability to review personal work and peers' work. Excellent written and oral communication skills. Ability to present ideas in a business-friendly language and tailor formal and informal communications to the audience. Ability to build consensus both internally and externally. Client-oriented work ethic and excellent interpersonal skills. Ability to build and manage relationships with key clients to ensure the success of each engagement. Excellent collaboration and team orientation skills. Desire to contribute thought leadership to engagements and organizational knowledge while working with a variety of personalities at all levels, both internally and externally. Tenacity, intellectual curiosity, and a drive for continuous improvement. Proficient in Microsoft Office; strong knowledge Excel, Word and PowerPoint Attention to Detail Travel - May be required up to 5%
    $28k-37k yearly est. 60d+ ago
  • Summer 2026 Intern, Business Analyst, Information Technology - New York

    Moelis & Company 4.9company rating

    New York, NY jobs

    We are passionate about our business and our culture, and are seeking individuals with that same drive. Moelis & Company is a leading global independent investment bank that provides innovative strategic advice and solutions to a diverse client base, including corporations, governments and financial sponsors. The Firm assists its clients in achieving their strategic goals by offering comprehensive integrated financial advisory services across all major industry sectors. Moelis & Company's experienced professionals advise clients on their most critical decisions, including mergers and acquisitions, recapitalizations and restructurings, capital markets transactions, and other corporate finance matters. The Firm serves its clients from 23 locations in North and South America, Europe, the Middle East, Asia and Australia. For further information, please visit: *************** A. Position Summary The AI Business Analyst Summer 2026 Intern will help design and deliver AI solutions that address business needs across the Firm. The role involves gathering and documenting requirements, supporting testing and deployment, and evaluating tools and workflows. The intern will work closely with the AI Business Analyst team in a collaborative environment to interface with bankers and key stakeholder groups. Establishing and maintaining good relationships through strong communication is crucial, as this role involves interacting with bankers, Compliance officers, Business Management professionals, vendors, and Information Technology personnel. A successful candidate should demonstrate the capacity to work independently on specific tasks and exhibit strong proficiency in the following areas: analytical thinking (the ability to analyze and logically organize information), organization, communication (both written and verbal), self-motivation, intellectual curiosity, and attention to detail. B. Essential Functions Partner with bankers and stakeholders to understand business objectives and identify opportunities for AI and automation that enhance productivity and decision-making. Elicit, document, and interpret requirements for AI-related projects; present findings and recommendations clearly to guide design and implementation. Translate business needs into user stories and actionable deliverables that enable engineering and data science teams to build solutions. Evaluate AI-related solutions to ensure they meet business needs and can scale effectively across the organization. Collaborate with Business Management, Data Science, Engineering, and external vendors throughout the project lifecycle-from requirements and workflow design to testing, deployment, and ongoing support. C. Characteristics The AI Business Analyst Intern should be a creative, detail-oriented thinker with strong interpersonal and communication skills. They should be able to deliver quality work under time constraints and be comfortable working with multiple teams across the organization. The intern should possess the following knowledge and abilities: Ability to translate business needs into structured, data-informed insights and technology solutions. Strong analytical thinking, organization, and customer service orientation. Sound judgment, intellectual curiosity, and adaptability in a fast-paced environment. Interest in AI, data analysis, and financial technology applications. D. Skills Excellent communication, organization, and documentation skills. Basic knowledge of Business Analysis, Data Analytics, or Quality Assurance. Ability to analyze business systems and processes to identify user needs and automation opportunities. Familiarity with generative AI tools, large language models, or automation platforms. Basic exposure to Python, SQL, and/or other data analytics tools preferred. Familiarity with User Acceptance Testing. E. Education & Experience Candidates should be self-motivated with a strong desire to contribute to the department and company's success. Currently pursuing a Bachelor's degree in a related field. Complete the Suited assessment. Moelis has partnered with the screening platform Suited to help us better understand internship candidates. Suited uses assessments to holistically and objectively understand what makes you unique. In addition to your academic background and experience, the traits and competencies captured by these assessments are predictive of on-the-job success, while reducing bias in the screening process. To learn more about the assessments, please visit: Resource Guide for Investment Banking Candidates. Hourly Pay: USD $36.00 (NON-EXEMPT) We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy and gender identity), parental status, national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information (including family medical history), disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law. This policy applies to all terms and conditions of employment, including recruitment and hiring, appraisal systems, promotions, and training. We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy and gender identity), parental status, national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information (including family medical history), disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law. This policy applies to all terms and conditions of employment, including recruitment and hiring, appraisal systems, promotions, and training.
    $36 hourly Auto-Apply 14d ago
  • Summer 2026 Intern, Business Analyst, Information Technology - New York

    Moelis 4.9company rating

    New York, NY jobs

    We are passionate about our business and our culture, and are seeking individuals with that same drive. & Company Moelis & Company is a leading global independent investment bank that provides innovative strategic advice and solutions to a diverse client base, including corporations, governments and financial sponsors. The Firm assists its clients in achieving their strategic goals by offering comprehensive integrated financial advisory services across all major industry sectors. Moelis & Company's experienced professionals advise clients on their most critical decisions, including mergers and acquisitions, recapitalizations and restructurings, capital markets transactions, and other corporate finance matters. The Firm serves its clients from 23 locations in North and South America, Europe, the Middle East, Asia and Australia. For further information, please visit: *************** A. Position Summary The AI Business Analyst Summer 2026 Intern will help design and deliver AI solutions that address business needs across the Firm. The role involves gathering and documenting requirements, supporting testing and deployment, and evaluating tools and workflows. The intern will work closely with the AI Business Analyst team in a collaborative environment to interface with bankers and key stakeholder groups. Establishing and maintaining good relationships through strong communication is crucial, as this role involves interacting with bankers, Compliance officers, Business Management professionals, vendors, and Information Technology personnel. A successful candidate should demonstrate the capacity to work independently on specific tasks and exhibit strong proficiency in the following areas: analytical thinking (the ability to analyze and logically organize information), organization, communication (both written and verbal), self-motivation, intellectual curiosity, and attention to detail. B. Essential Functions * Partner with bankers and stakeholders to understand business objectives and identify opportunities for AI and automation that enhance productivity and decision-making. * Elicit, document, and interpret requirements for AI-related projects; present findings and recommendations clearly to guide design and implementation. * Translate business needs into user stories and actionable deliverables that enable engineering and data science teams to build solutions. * Evaluate AI-related solutions to ensure they meet business needs and can scale effectively across the organization. * Collaborate with Business Management, Data Science, Engineering, and external vendors throughout the project lifecycle-from requirements and workflow design to testing, deployment, and ongoing support. C. Characteristics The AI Business Analyst Intern should be a creative, detail-oriented thinker with strong interpersonal and communication skills. They should be able to deliver quality work under time constraints and be comfortable working with multiple teams across the organization. The intern should possess the following knowledge and abilities: * Ability to translate business needs into structured, data-informed insights and technology solutions. * Strong analytical thinking, organization, and customer service orientation. * Sound judgment, intellectual curiosity, and adaptability in a fast-paced environment. * Interest in AI, data analysis, and financial technology applications. D. Skills * Excellent communication, organization, and documentation skills. * Basic knowledge of Business Analysis, Data Analytics, or Quality Assurance. * Ability to analyze business systems and processes to identify user needs and automation opportunities. * Familiarity with generative AI tools, large language models, or automation platforms. * Basic exposure to Python, SQL, and/or other data analytics tools preferred. * Familiarity with User Acceptance Testing. E. Education & Experience Candidates should be self-motivated with a strong desire to contribute to the department and company's success. Currently pursuing a Bachelor's degree in a related field. Complete the Suited assessment. Moelis has partnered with the screening platform Suited to help us better understand internship candidates. Suited uses assessments to holistically and objectively understand what makes you unique. In addition to your academic background and experience, the traits and competencies captured by these assessments are predictive of on-the-job success, while reducing bias in the screening process. To learn more about the assessments, please visit: Resource Guide for Investment Banking Candidates. Hourly Pay: USD $36.00 (NON-EXEMPT) We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy and gender identity), parental status, national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information (including family medical history), disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law. This policy applies to all terms and conditions of employment, including recruitment and hiring, appraisal systems, promotions, and training. We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy and gender identity), parental status, national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information (including family medical history), disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law. This policy applies to all terms and conditions of employment, including recruitment and hiring, appraisal systems, promotions, and training.
    $36 hourly Auto-Apply 16d ago
  • Intern - Enterprise Operations Business Analyst Intern

    Zions Bancorporation 4.5company rating

    Midvale, UT jobs

    Enterprise Operations Business Analyst Intern 2026 Paid Summer Internship Mid-May - Mid-August This internship is not eligible for relocation assistance. Local candidates preferred. Zions Bancorporation's Internship and Banker Development Program positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility. Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. Are you looking for opportunities to grow your career? At Enterprise Operations We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. We foster a culture of continuous improvement and innovation, and a focus on empowering team members through forward-thinking learning opportunities. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities. As a Business Analyst Intern, you will: Lead our Ops teams to success through a framework of continuous sustainable improvement by understanding the business value chain and identifying business needs, process gaps, and opportunities for improvement. You will focus on determining and facilitating solutions to increase quality, improve timeliness decrease risk and costs, etc. You'll be a great fit if: You like to review and analyze business processes to identify improvement opportunities. You enjoy collaborating with creative, top performing teams, and using your interpersonal and communication skills (both verbal and written). You are comfortable providing data analysis and compiling key information to support business objectives. You enjoy driving projects and improvement initiatives by acting as a project manager or gathering and documenting business requirements. Your attention to detail helps you interpret data to identify trends, patters, and opportunities for the business and clients. You clearly and effectively communicate your analysis and interpretation to appropriate audience through a variety of communication means Your customer service skills create quality experiences for those you serve. You take pride in delivering high quality results while meeting deadlines. You are willing and take initiative to perform other duties as assigned. You'll need: To be a highly motivated individual looking to grow their career at the forefront of banking technology. To be working toward a bachelor's or master's degree in Computer Science, Information Systems, Business, or other related fields. Strong analytical, organizational, problem-solving, and interpersonal skills to work in a team environment with the ability to work with management, peers, and other staff. Automation platform knowledge such as MS Power Apps, MS Power Automate, UiPath (RPA), Business Automation Workflow (BAW), Visual Basic for Applications (VBA) a plus. Microsoft Azure DevOps a plus. Outstanding adaptability to changing priorities and conditions.
    $35k-42k yearly est. 57d ago
  • PeopleSoft Functional Business Analyst

    Assured Guaranty 4.6company rating

    Day, NY jobs

    Assured Guaranty is seeking an experienced PeopleSoft Functional Analyst focused on providing functional support and analysis for PeopleSoft Financials applications, specifically for the General Ledger, Accounts Payable, Asset Management and TR-Cash Management / Financial Gateway modules. The analyst will be responsible for troubleshooting, maintenance and support of Oracle PeopleSoft applications as well as designing, implementing and testing customizations, special projects and upgrades. This position requires strong analytical skills and the ability to communicate effectively with stakeholders. Key Responsibilities: Requirements Gathering and Documentation: Collaborates with stakeholders to understand business requirements and translate them into functional specifications. Identifies opportunities for process improvement and optimization within PeopleSoft applications. System Configuration and Optimization: Implements and enhances software, including configuration, testing, and issue remediation of PeopleSoft Financials application, including General Ledger, Accounts Payable Treasury-Cash Management and Asset Management modules. Knowledge Demonstrates in-depth knowledge of the installed PeopleSoft modules (GL, AP, AM, TR-CM) and system configuration. Possesses a deep understanding of the end-to-end processes from a functional perspective. Testing and Quality Assurance: Creates test scripts and plans with a focus on risk and end user requirements. Coordinates and executes testing and quality assurance activities of customizations, upgrades, and patches across multiple environments to ensure system stability. Problem Solving and Support: Provides functional consulting and support to users, troubleshooting issues and offering solutions to system problems. Provides guidance to and assists others in the administration and use of business applications. Implement, and administer software, tools, and procedures to monitor, alert, report on, and remediate issues within business applications Designs and develops nVision reports and SQL queries to facilitate reporting, application troubleshooting, and application enhancements. Works successfully with team members to execute complex initiatives Self-manages required tasks, with an awareness of efficiency and risk management. Possesses strong verbal, written and interpersonal communication with management Candidate Requirements Bachelor's degree in accounting or business preferred OR an equivalent combination of education and experience. Two to four years of accounting experience in general ledger and/ or accounts payable. At least five years of experience in PeopleSoft Financials Management with specific knowledge of GL, AP, AM and TR-CM modules. Expertise in troubleshooting and supporting Oracle PeopleSoft applications. Strong experience in writing Business Requirement, Fit Gap Analysis, and Functional Design documents. Proficient in PS Query, SQL and understanding of key transactional tables. Strong written and oral communication skills. Knowledge of PeopleSoft Security, PeopleTools, Application Designer, PeopleCode, PeopleSoft Test Framework (PTF) a plus Compensation Annual base salary for the position is expected to be from $115,000 per year to $135,000 per year. The actual salary will depend on various factors, including but not limited to a candidate's experience and credentials, salary expectations of applicable candidates, and other applicable market conditions. This position also provides applicable employee benefits, as well as eligibility for an annual discretionary bonus.
    $115k-135k yearly Auto-Apply 60d+ ago
  • Senior Business Execution Consultant

    Wells Fargo 4.6company rating

    Los Angeles, CA jobs

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant for the Commercial Bank - Supply Chain Finance ("SCF") Business Management team reporting directly to the Business Execution Director. They will support all of the SCF products, including Inventory Finance, Channel Finance, and Global Receivables & Trade Finance ("GRT"), and functions across the global platform. In this role, you will: * Lead cross-functional teams across all SCF products (e.g., Inventory Finance, Channel Finance, and GRT) and functions in the execution of large scale strategic initiatives * Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations * Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business * Work independently to make recommendations for business functions and partners by providing support and leadership * Assist in the planning and execution of a variety of programs and initiatives that may include strategic growth, risk mitigation, efficiency, and customer experience * Collaborate and consult with team leaders in developing project plans, policies and procedures * Provide leadership in implementation of programs, services, and initiatives with cross functional business partners Required Qualifications: * 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Demonstrate expert level skills using Microsoft Suite of software applications such as Word, Excel, Outlook, PowerPoint, as well as expert level skills utilizing Acrobat Reader * Excellent written and verbal communication skills. Ability to communicate and collaborate effectively to leadership & colleagues across functions. * Comfortable operating in a rapidly changing environment * Strong problem-solving, organization, and prioritization skills with attention to detail & accuracy * Self-starter: Ability to work independently or as a team in solving business issues and helping to identify and drive performance metrics * Strong project management skills and ability to skillfully manage multiple tasks concurrently. * Ability to work effectively and cooperatively across functions and levels of the organization. * AI fluency and prompt craftsmanship: demonstrates skill in framing business problems as clear prompts and iterating quickly to achieve high quality, compliant outputs in Copilot and other enterprise AI tools. * Practical experience with Intelligent Automation: Comfortable using automation tools like robotic process automation (RPA), document scanning and data extraction (OCR), and simple workflow builders to make processes faster and more accurate. Job Expectations: * This position is not eligible for Visa sponsorship * This position offers a hybrid work schedule * Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process * Ability to travel up to 10% of the time * #commercialbanking Locations: * 1800 Century Park E - Los Angeles, California 90067 * 10 S Wacker Dr, Chicago, Illinois 60606 * 600 South 4th Street - Minneapolis, Minnesota 55415 * 550 South Tryon Street - Charlotte, North Carolina 28202 * 1100 Abernathy Rd - Atlanta, Georgia 30328 Pay Range: * Los Angeles, California Pay Range: $104,000 - $168,000 USD Annual * Chicago, Illinois Pay Range: $96,000 - $154,000 USD Annual * Minneapolis, Minnesota Pay Range: $96,000 - $154,000 USD Annual * Charlotte, North Carolina Pay Range: $87,000 - $140,000 USD Annual * Atlanta, Georgia Pay Range: $87,000 - $140,000 USD Annual Eligible for discretionary annual bonus Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $168,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 16 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $104k-168k yearly 2d ago
  • Senior Business Execution Consultant

    Wells Fargo Bank 4.6company rating

    Chandler, AZ jobs

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant in our Training & Access Management function within Fraud & Claims Management. Learn more about our business divisions at *************************** In this role, you will: Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives Manage implementation of complex learning and development solutions for various learning audiences through in the moment consultation, facilitation, or coaching sessions to ensure effectiveness of business and managerial styles Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business Work independently to make recommendations for support function by providing support and leadership Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience Collaborate and consult with team leaders in developing project plans, policies and procedures Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of product or project management experience 2+ years of experience leading and facilitating new-hire and upskill training programs in financial services Desired Qualifications: Fraud detections experience Expertise taking initiative and operating independently with minimal oversight Outstanding research, problem solving, and analytical skills with the ability to turn findings into executable plans Experience enabling decision-making and brokering agreements amongst diverse, differing, conflicting perspectives, and priorities Exceptional organizational, project management, time management, and administrative skills to manage multiple activities concurrently with challenging deadlines Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Ability to exercise independent judgment, creative problem-solving techniques and provide credible challenge to all levels of leadership Strong analytical skills with ability to turn findings into executable plans to meet business objectives Excellent verbal, written, and interpersonal communication skills Ability to articulate complex concepts in a clear manner to multiple levels of the organization Experience managing training curriculum including discovering and implementing changes and delivering enhancements to meet business needs Experience conducting thorough session preparation including reviewing facilitator guides, content updates, and technology setup Experience leading train-the-trainer sessions as needed to ensure delivery excellence and consistency Experience providing feedback to the instructional design and program management teams on program flow, content effectiveness, and reactions Experience consulting on program design and build efforts Job Expectations: Ability to travel up to 25% of the time Must be willing to adjust schedule to support different times zones as needed Ability to work additional hours and flex schedule to meet the needs of the business This position is not eligible for visa sponsorship Location: 2850 S Price Rd Chandler, AZ Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-111k yearly est. 4d ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Houston, TX jobs

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $108k-131k yearly est. 28d ago
  • Business System Manager - Default Services

    First Horizon Bank 3.9company rating

    Irving, TX jobs

    **Location:** Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. **Essential Duties and Responsibilities:** **Consultation and Analysis** · Drives initiatives and has primary responsibility for approving business requirements · Manages definition of business case and approves business requirements and functional designs for system enhancements · Considers impact to vendor, workflow of existing processes and other related systems · Uses analytical skills to streamline business processes · Understands and applies limitations and unique advantages of existing enterprise capabilities · Analyzes marketplace, industry, company and technology trends and best practices · Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. · Designs and documents business processes to improve efficiency · Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls · Develops solutions to business problems or new business requirements · Creates maps of current and future processes · Manages system SLAs, Disaster Recovery and Business Continuity, and user access · Serves as primary subject matter expert contact for the system · Defines and drives system strategy to align with organizational strategies · Researches and analyzes the root cause of system issues **Execution** · Manages multiple initiatives effectively · Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals · Develops detailed plans and timelines · Produces system-related job aids and provides training content for training facilitators · Performs and coordinates User Acceptance Testing · Reviews and approves Quality Assurance test plans · Performs or scheduled production certification **Communication** **·** Relates well with all levels of the organization and builds appropriate rapport · Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes · Manages end-user system communications · Communicates with manager proactively regarding any capacity issues or opportunities **Knowledge:** **·** Knowledge of loan operations and default servicing including consumer, commercial and credit cards · Understanding of business processes and functions for the lifecycle of consumer and commercial loans · Awareness of regulatory environment and implications · Experience with ACI or CGI collections and payment systems **Education and/or Work Experience Requirements:** + Excellent computer proficiency (MS Office - Word, Excel, and Outlook) + Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service + Excellent organizational, analytical, and customer service skills + Bachelor's degree or related experience + 5 or more years system implementation and/or operations experience + System implementation and/or loan operations experience preferred **Skills:** + Strong ability to establish mutual understanding and effective working relationships with associates across business areas + Demonstrated decision-making skills, including the ability to act with incomplete information + Skilled at envisioning and articulating future scenarios and strategies at a high level + Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way + Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences + Experience with project management or business analysis is beneficial + Proficient in organizing, prioritizing, and managing multiple work streams simultaneously + Skilled in gathering, documenting, and translating business requirements for technology partners **Abilities:** + Quickly assess and understand complex situations and system impacts + Break down problems into manageable details for effective analysis and resolution + Influence and collaborate with associates and business partners, even without formal reporting authority + Monitor, interpret, and communicate detailed findings to business and technical partners + Clearly communicate ideas, concepts, and recommendations to associates at all levels + Adapt readily to change and shifting priorities within a dynamic operational environment + Travel as necessary to meet project and stakeholder needs **Physical Requirements:** + Basic keyboarding or other repetitive motions + Lifting/pushing objects + Must be able to talk, listen and speak clearly on telephone + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $109k-132k yearly est. 28d ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Irving, TX jobs

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $109k-132k yearly est. 28d ago

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