Service Advisor jobs at Moss Bros. - 4927 jobs

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $21/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

Who We Are Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online. We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you. American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story. Who You Are The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution. As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience. Sales Expectations Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement. Consistently meet and exceed individual and team performance metrics. Support sales tracking and reporting to foster team awareness and accountability. Contribute to in-store events and promotions to increase traffic and drive conversion. Offer timely, constructive performance feedback to leadership to support growth. Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability. Utilizes sales reports on POS to track and analyze business. Customer Experience & Sales Floor Leadership Create a welcoming, high-energy environment that reflects the brand experience. Coach team members in delivering elevated styling sessions and closing fitting room interactions. Champion reapproach, upselling, and clienteling to maximize conversion. Provide real-time coaching on customer engagement, product knowledge, and service excellence. Drive POS conversions and styling appointments to support customer retention and revenue growth. Deliver elevated, personalized styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions. Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases. Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice. Maintain high standards in styling zones, ensuring brand alignment and visual consistency. Talent Support & Accountability Lead by example during MOD shifts, modeling best practices in service and performance. Support onboarding by offering hands-on coaching and immediate feedback to new hires. Contribute to daily team check-ins and communicate clear shift objectives. Reinforce dress code, brand voice, and service standards consistently. Cultivate a culture of accountability, positivity, and results across the team. Operations Accountability Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Assign and oversee sales floor zones based on traffic flow and team strengths. Maintain cleanliness and organization across fitting rooms and the sales floor. Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate. Maintain strong product knowledge and support visual merchandising initiatives during shifts. Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Benefits: 40% Employee Discount 401(k) with Company Matching Health Insurance Options Paid Time Off (PTO) Skills & Qualifications: High school diploma or equivalent Minimum 1 year of experience in a retail or fashion-focused sales role Demonstrated ability to meet or exceed sales goals Strong communication and time management skills Ability to lead with confidence and motivate peers Flexible schedule including weekends, nights, and holidays Passion for fashion, styling, and customer connection Must be 18 years of age or older Physical Requirements: Able to stand or walk for extended periods (up to 8 hours) Must be able to lift up to 40 lbs. Frequent reaching, bending, and lifting Comfortable climbing a ladder when needed

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Responsibilities: Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data. Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market. Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book. Act as a Brand ambassador; an expert in product and craftsmanship. Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales. Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments. Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools. Resolve all client problems and complaints quickly and effectively. Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing. Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful. Actively participate in community/store activities. The Essentials: 5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand. Mandarin Chinese language fluency strongly preferred. KPI focused, experience of driving sales to meet or exceed commercial targets. Dynamic interpersonal and communications skills, both verbal and written. Highly- motivated by driving business in a fast-paced, innovative environment. Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate. Independent work ethic, time management skills, and personal accountability. Computer skills to operate a point of sale system, experience with teamwork is a plus. Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance. Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations. Working knowledge of (list computer programs we use and spreadsheets). Salary range: $20/hr - $23/hr* *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

SARASOTA FORD is seeking a Top Performer to join our Award Winning Service team. We are looking for a Highly Motivated, Self-Starting Team Player! Experienced Advisors can expect to make $80-$125k+ per year. Our Team is the reason why Sarasota Ford has been voted 'Best Places to Work' year after year. We will provide you the tools to maximize your success. Our Department features: * 2 Advisor Assistants and 1 Cashier * World Class Amenities for our customers while they wait * Café serving fresh breakfast, lunch and snacks * Movie Theater * Relaxation room with Hydro-massage chairs * 100 Car Loaner Fleet * Pick-up and Delivery service * Mobile Service YOUR INDUSTRY LEADING EMPLOYEE BENEFITS INCLUDE: * Medical, Dental, and Vision Insurance* * Long and Short-Term Disability Insurance* * 401(k) Retirement Plan INCLUDING Employer match! * Paid Holidays* * One Week Paid Flex time off* * One Week Vacation pay after 1 year * Employee recharge center * EAP and Tele-Medicine available day 1 * Life Insurance policy* * after 90 days of employment Requirements * Greeting customers and creating repair orders * Cataloging customers concerns and comments * Translating customers' repair problems into standard repair terminology * Explaining repairs to customers * Estimating the cost and time needed for repairs * Staying in close contact with customer during repair * Handling customer complaints

Full-time Description SARASOTA FORD is seeking a Top Performer to join our Award Winning Service team. We are looking for a Highly Motivated, Self-Starting Team Player! Experienced Advisors can expect to make $80-$125k+ per year. Our Team is the reason why Sarasota Ford has been voted 'Best Places to Work' year after year. We will provide you the tools to maximize your success. Our Department features: · 2 Advisor Assistants and 1 Cashier · World Class Amenities for our customers while they wait · Café serving fresh breakfast, lunch and snacks · Movie Theater · Relaxation room with Hydro-massage chairs · 100 Car Loaner Fleet · Pick-up and Delivery service · Mobile Service YOUR INDUSTRY LEADING EMPLOYEE BENEFITS INCLUDE: Medical, Dental, and Vision Insurance* Long and Short-Term Disability Insurance* 401(k) Retirement Plan INCLUDING Employer match! Paid Holidays* One Week Paid Flex time off* One Week Vacation pay after 1 year Employee recharge center EAP and Tele-Medicine available day 1 Life Insurance policy* *after 90 days of employment Requirements Greeting customers and creating repair orders Cataloging customers concerns and comments Translating customers' repair problems into standard repair terminology Explaining repairs to customers Estimating the cost and time needed for repairs Staying in close contact with customer during repair Handling customer complaints

Requirements Must be able to pass a drug screen. Current valid New Mexico Driver's License Communication skills - communicates effectively with others Time management - managing one's own time and time of others Typing - ability to type efficiently in order to enter repair orders Mathematics - calculating service costs and counting change Basic computer skills Job Requirements Experience preferred as a Service Advisor/Service Consultant Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Reynolds and Reynolds POWER computer experience a plus

Gilroy Chevrolet Cadillac, Gilroy Chevrolet Cadillac, and Gilroy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond. REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Previous customer service experience Highly skilled in multi-tasking and personal organization Above average energy level A desire for a long term career with a growing organization Personal and professional integrity RESPONSIBILITIES: Greet customers promptly in a friendly manner Obtain customer and vehicle information Provide excellent customer service to all customers Clearly document all vehicle symptoms as described by the customer Review all current and future vehicle service needs & recommendations with every customer Establish follow-up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements. Explain all completed work and charges to customers We offer: Highly competitive compensation Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Opportunities for growth and advancement If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. * Ensure the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently. * Answer technical questions about vehicle problems, warranties, services, and repairs. * Maintain Customer Satisfaction scores at or above company standards. * Assist in diagnosing vehicle problems; order parts and tools as necessary. * Oversee administration of warranty claims as well as training and supervising of service department employees. * Set schedules and assigns tasks to service department employees. * Reinforces company policies and adheres to company standards. * Encourages compliance with applicable laws and regulations. * Maintain good working relationship with factory(s) and foster positive employee relations. * Collaborate with upper management to make service department hiring and discipline decisions. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experie...Lakeland Chrysler Dodge Jeep, Lakeland Chrysler Dodge Jeep jobs, careers at Lakeland Chrysler Dodge Jeep, Auto jobs, careers in Auto, Lakeland jobs, Florida jobs, General jobs, Service Advisor

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department employees. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions.

Requirements Qualifications Must be able to pass a drug screen. Current valid New Mexico Driver's License Communication skills - communicates effectively with others Time management - managing one's own time and time of others Typing - ability to type efficiently in order to enter repair orders Mathematics - calculating service costs and counting change Basic computer skills Job Requirements Minimum 2+ Years experience as a Service Advisor/Service Consultant Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Reynolds and Reynolds POWER computer experience a plus

Requirements Minimum 2+ Years experience as a Service Advisor/Service Consultant Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Reynolds and Reynolds POWER computer experience a plus

Job DescriptionDescription: At Chalmers Ford , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Qualifications Communication skills - communicates effectively with others. Time management - managing one's own time and time of others. Typing - ability to type efficiently in order to enter repair orders. Mathematics - calculating service costs and counting change. Basic computer skills. Requirements: Minimum 2+ Years experience as a Service Advisor/Service Consultant Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Personal and professional integrity Reynolds and Reynolds POWER computer experience a plus

SERVICE ADVISOR - NEW HANANIA CDJR DEALERSHIP! Hanania Automotive Group • Family-Owned • Customer-Focused • Fast-Paced Team Hanania Automotive Group is expanding, and we're looking for a friendly, organized, and proactive Service Advisor to join our new dealership. If you love helping customers, thrive in a fast-paced environment, and want to grow in a supportive, family-owned company, this is the role for you. Experience The Hanania Advantage Where your expertise and energy are recognized and rewarded. Competitive pay + performance incentives Health, dental & voluntary benefits starting the month after hire 401(k) retirement plan with match after 1 year of employment Ongoing training and career development Family-owned culture with a supportive, high-energy team Access to top-tier vehicles Employee discounts on vehicles, parts & service How You'll Help Drive Your Team to Success Greet customers and create an outstanding first impression Schedule, track, and manage service appointments efficiently Communicate service needs, estimates, and timelines clearly to customers Coordinate with technicians to ensure repairs and maintenance are handled accurately Build strong customer relationships and ensure satisfaction throughout the service process Support a clean, organized, and efficient service drive and shop environment Qualifications What we need: Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels. Goal-Oriented: Ability to set and achieve sales and performance goals. Adaptability: Thrive in a fast-paced environment with multiple priorities. Communication Skills: Strong interpersonal skills and effective communication abilities. Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology. A valid driver's license. Must pass background check and hair follicle drug screen. If you're ready to deliver top-notch service, grow with a our new Hanania CDJR location, and be part of a family-owned, high-energy team, apply today and join the Hanania Advantage! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Express Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you're ready to make a difference and create outstanding experiences for our customers, we want to hear from you! Express Service Advisor Position Summary: As an Automotive Express Service Advisor, you'll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience for our Express Lane customers. You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while providing outstanding care and creating positive experiences. What we offer: A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered. Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career. Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere. Top-Notch equipment and facilities that enhance your productivity and efficiency. Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work. Key Responsibilities: Customer Interaction: Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience. Vehicle Assessment: Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance. Repair Orders: Create transparent repair orders with detailed cost and time estimates. Collaboration: Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status. Sales Goals: Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs. Cash Handling: Accurately process cash and check receipts according to company policy. Qualifications What we need: Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels. Goal-Oriented: Ability to set and achieve sales and performance goals. Adaptability: Thrive in a fast-paced environment with multiple priorities. Communication Skills: Strong interpersonal skills and effective communication abilities. Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology. A valid driver's license. Must pass background check and hair follicle drug screen. to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Service Advisor Wanted - Join Our CDJR Family in St. Augustine! Are you a Chrysler Dodge Jeep Ram (CDJR) Service Advisor with a passion for top-tier customer service and the drive to succeed? We're a family-owned, close-knit dealership right off US-1 in beautiful St. Augustine, and we're looking for a rockstar to join our team! Here's what you'll be doing: Greet customers and help them navigate service needs with confidence and care Write clear, accurate repair orders and provide updates throughout the service process Collaborate closely with technicians to ensure efficient service delivery Communicate clearly with customers - by phone, text, and in person Recommend necessary services in a professional, no-pressure way Ensure every customer leaves satisfied and supported Why You'll Love It Here: Competitive pay that rewards your skills and experience Full benefits: Health, dental, vision & supplemental coverage Paid time off to recharge and enjoy life 401(k) with match after 1 year of employment- invest in your future Prime location off US-1 - easy commute and surrounded by great lunch spots Tight-knit, supportive team where your voice matters Amazing, loyal customers who appreciate what you do CDJR-only - work with the brand you know and love Qualifications What we need: Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels. Goal-Oriented: Ability to set and achieve sales and performance goals. Adaptability: Thrive in a fast-paced environment with multiple priorities. Communication Skills: Strong interpersonal skills and effective communication abilities. Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology. A valid driver's license. Must pass background check and hair follicle drug screen. CDJR experience is required. If you're dependable, customer-focused, and ready to grow with a dealership that truly cares, we want to meet you. Apply today and become a key part of something special! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We are currently seeking Service Advisor to join our Ed Morse team. Responsibilities Primary responsibility is to act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles The goal is to provide customer satisfaction and maximize dealership sales of parts and service Advisor will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians Work directly with management to handle customers with complaints that cannot be satisfied at the service writer level Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry Promptly meet and greet service customers warmly and be the perfect host Listen to customer's reason(s) for bringing their vehicle to the service department Offer logical diagnostic services or repairs to satisfy customer's concerns Provide accurate estimates for all the services or repairs recommended Qualifications Candidates must be well spoken, have excellent telephone skills. Be a positive associate who provides exceptional personalized service to our guests and community. Conduct all business with sincerity, honesty, and genuine concern for customers. Handle minor customer complaints and/or misunderstandings with professionalism, courtesy and tact. Maintain a customer satisfaction rating above zone average. Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training Not ready to apply? Connect with us for general consideration.

Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Dispatcher, you will be responsible for coordinating and scheduling repair orders, ensuring an efficient workflow between service advisors, technicians, and customers. What you'll be working on: * Implement and maintain an effective dispatch system * Schedule shop work to facilitate maximum productivity in accordance with dealership policies and the technician skill level required * Prioritize and control all comebacks to ensure proper and prompt attention * Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly * Ensure proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation * Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer * Coordinate parts requirements with the Parts Department * Schedule maintenance for service department vehicles and equipment * Prepare a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed What you need to bring to the table: * 1+ year automotive dealership experience required * Hyundai experience preferred * Ability to quickly acquire in-depth parts knowledge for dealership brand * Well-organized, systematic, and detail oriented in carrying out job duties * Communicate effectively with technicians and customers * Must be results-driven, highly energized, and customer service oriented * Possess ability to support a Service team to top-level performance and create a world-class customer experience * Computer literate with well-developed information processing skills * Valid driver's license and clean driving record, DMV Check required Salary: $22-$30.00/hour * Pay is based on applicable experience and skills. Industry Leading Benefits: * Values-driven culture and team built on integrity, caring, performance and efficiency * Continuous career development and advancement opportunities * Comprehensive benefits package (Medical, Dental, Vision) * 401k with company match * Employee Assistance Program with free telemedicine and mental health resources * Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package More about DGDG: The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. "Be happy" is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. * ****************************

Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned by management. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now

Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now