Customer Service Representative
Mossy job in Chula Vista, CA
At Mossy Auto Group our employees are out most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, and innovation. Every employee at Mossy is absolutely critical to its success. As a family owned and operated business we consider each employee an extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
As the "face and voice" of the dealership - being the first exposure to the dealership for many people-you'll have the opportunity to stand out by representing the dealership that creates a very positive and uplifting client experience right off the bat.
Previous Call Center Experience Preferred
As a Service Coordinator for the Service Department, you'll
1. Field inbound calls from prospective customers who need their cars serviced and schedule reservations with the Service Department.
2. Convert inbound web chat leads into appointments
3. Follow up on campaigns for declines, open recalls or customer satisfaction.
In this position as the ideal Customer Service Representative, you'll wow callers with your upbeat, energetic, skillful, sincere and courteous service, so these callers will immediately feel glad they called upon hearing your voice.
Hours: Monday- Friday 8:00am-5:00pm, and every other Saturday 8AM-4PM
Employees in this position will be paid a base hourly wage ranging from $18.00/hr. to $21.00/hr.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Mastering and following all training materials and scripts
Developing a solid understanding of product information related to the makes and models and all major services provided by the Service Department.
Using the various responses at the appropriate stages of a service call.
Keeping current with the latest advertisements, including coupons, direct mail pieces and all service specials.
Maintaining a professional code of conduct at all times.
Providing superior customer service.
Being punctual and adhering to your work schedule.
Being able to manage your time.
Adhering to the policies and procedures provided by management.
Qualifications
Previous Call Center Experience Preferred
An understanding of the key role the Customer Service Representative plays in the success of the company and the value the Customer Service Representative position adds to the company offering.
The ability to be the “face and voice” of the company, to represent it at the highest level of professionalism, integrity and service.
Demonstrated excellent phone skills, communication skills, both verbal and written.
A highly professional approach and appearance, and demonstrated dedication to customer service
The ability to handle difficult callers in order to reach a smooth, peaceful and mutually satisfying resolution
A demonstrated ability to confidently and skillfully use a computer and computer software.
An ability and willingness to be flexible to handle multiple tasks.
A bilingual language ability would be a plus (Spanish)
High school diploma or the equivalent.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyParts Counterperson
Mossy job in Oceanside, CA
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Employees in this position will be paid a base hourly wage at the applicable minimum wage rate - $17.50, plus commissions. Commission amounts vary based on performance, with the expected average annual earnings including commissions of approx. $50,000 to $85,000.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Successfully deliver on goals while maintaining the highest customer satisfaction
Maintain up-to-date product and technical knowledge sufficient to effectively communicate with clients, technicians and service staff
Oversee the parts sales process from start to finish
Apply ethical selling techniques and comply with all applicable laws and regulations
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls, fills orders from stock and properly price all parts
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Exchange returned parts to determine if parts are defective; exchange part(s) or process refund pursuant with stated company policy
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up
Communicate with customers on parts status
Support the company efforts to train and cross train employees
Qualifications
Have a High School Diploma or equivalent
Have experience with auto parts sales (preferred) retail and wholesale.
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and parts electronic catalogs.
Clean driving record/ valid CA drivers license.
Good communication skills
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyService Director
Mossy Ford job in San Diego, CA
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years. You will oversee the success & productivity of our Advisors, Technicians, Lube & Line Technicians, Lot Attendants and Detailers. You are the shepherd of our customer's experience in the service lane. Ideal candidates have experience as Fixed Operations Manager, Service Director, a former top performer as an Advisor and/or Sales Manager. This role will report directly to the store leadership team, General Manager & our corporate teams. Employees in this position will be paid a base salary, plus commissions. Commission amounts vary based on performance, with the expected average annual earning of $126,000 to $247,000. Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Ensure that customers receive prompt, courteous, and effective service
Set goals for service, improvement and monitor progress
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage, interview & make new hires
Identify areas where improvements in performance will produce the greatest gain in customer satisfaction
Increase profit through improved customer loyalty and retention
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers
Qualifications
Proven experience in Service Management or Fixed Operations
Demonstrated ability to manage others
Organized and friendly personality
Superior customer service skills
Willing to submit to a pre-employment background check & drug screen
Clean driving record & CA Driver's License
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyPart Time Service Lot Attendant/Porter
Mossy job in San Diego, CA
This is a great opportunity to start your career in retail automotive and familiarize yourself with the different vehicles on the lot. The Service Lot Attendant / Porter moves and parks client vehicles in a manner that will ensure smooth and efficient traffic flow through the facility to increase client convenience and satisfaction.
Employees in this position will be paid a base hourly wage at ranging from $17.25 - $19.00 per hour.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Retrieving the clients vehicle as notified by Management
Inspecting each vehicle to be delivered for lot damage that may have occurred during or before delivery
Places buyer guides and stock tags in vehicles.
Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Cleans driveway and sidewalks
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Makes key tags for vehicles.
Performs other duties as assigned.
Providing excellent customer service
Qualifications
Ability to follow directions
Maintaining a valid CA drivers license/clean driving record, immediately informing management of any change in license status
Ability to follow instructions
Positive attitude with a high-energy personality
Professional appearance and work ethic
Outstanding communication skills
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyQuick Lane Technician- Level I
Mossy job in San Diego, CA
Mossy Ford in beautiful Pacific Beach is looking for an experienced and efficient Quick Lane Technician to join our team.
will be paid a base hourly wage of $21.00-$27.00/hr.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Performs multi-point inspection
Recommends services based on findings from a thorough inspection
Inspect fluid levels of steering gear, power steering, reservoir, transmission, etc.
Check air pressure of tires; replace tires as needed
Perform 4 wheel alignment on Hunter equipment
Able to perform execute fluid flushes
Lubricates moving parts with specific lubricants
Drain oil from the crankcase and refill with required amount
Specific responsibilities included but not limited.
Qualifications
Great attitude with high energy
Prior experience as a lube technician (preferred)
Valid CA Driver's License & Clean Driving Record Required
Must be able to stand for long periods of time
Able to lift up to 70 lbs.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyReconditioning Technician
Mossy Toyota San Diego job in San Diego, CA
The Reconditioning Technician inspects, services, and prepares new & used vehicles for sale according to factory and dealership standards, policies & specifications.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
The Reconditioning Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly and Flag Rate Compensation of between $33.00 and $38.00, plus a productivity bonus equivalent up to a maximum hourly rate of $50.00 per hour based on individual performance.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Technician Specific Benefits
Uniforms provided
Tools provided for Lube/Express Technicians
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE & State inspection certification reimbursement & training expenses paid
Continued education, manufacturer hands on & web based training
Clean & professional work environment
Competitive wages & bonus program
State of the art facility with cutting edge technology & equipment
Clean driving record/ valid CA drivers license.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyEntry Level Account Payable/Receivable Clerk
Mossy Auto Group job in San Diego, CA
The Entry Level Accounts Payable/Receivable Clerk compiles and maintains verified accounts payable records; reconciles statements and issues payment to vendors. Additionally, this person will process the daily deposits for their assigned Dealership, and follow up/collect on outstanding customer receivables.
Employees in this position will be paid a base hourly wage ranging from $18.00/hr to $25.00/hr
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities Specific responsibilities include but are not limited to the following; other duties may be assigned.
Process all incoming vendor information with regard to maintaining current vendor records.
Receive, process, and reconcile all incoming invoices for appropriate charges.
Process Daily Deposit from assigned Dealership
Post all vendor invoices on a daily basis.
Generate A/P report that reflects itemized charges for each client.
Reconcile reports for correct appropriation of charges and payments.
Check all invoices, vouchers, and check requests; obtain appropriate payment approval.
Execute accounts payable checks for mailing.
Reconcile statement and ledger making sure that payments are consistent with dealership schedules.
Answer all vendor inquiries.
Reconcile bank balances.
Assist in monthly closing.
Prepare analysis of accounts, as required.
Provide support for and cross train in other business office positions.
Qualifications
Minimum 2 years Automotive Accounting Experience
Strong accounting skills
Good Communication and organizational skills
Positive attitude
Ability to multitask
Exceptional written and verbal communications skills
Must be highly organized, have excellent follow-up and prioritization abilities
High School Diploma or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyInternet Sales Manager
Mossy job in Lemon Grove, CA
Are you a results-driven sales professional with a passion for digital strategy and customer engagement? We're looking for an experienced Internet Sales Manager to lead our online sales operations to new heights
The Internet Sales Manager is an energetic professional who successfully delivers on goals while maintaining the highest customer satisfaction. The Internet Sales Manager leads a team of Internet Sales Consultants in selling vehicles and products online to meet and exceed volume and profitability objectives. The Internet Sales Manager also performs online sales activities and is responsible for informing clients, promoting the company on the web, making sure sales goals are attained, preparing the sales budget, and liaising with stakeholders on the Internet
Employees in this position will be paid a base hourly rate, plus commissions. Commission amounts vary based on performance, but the expected average annual earning in this position are $60,000 to $120,000.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Sales Specific Benefits
Competitive, commission-based compensation plan
Guaranteed base pay
Paid Training
Bonuses & Incentives
Responsibilities
To meet and try to surpass the monthly sales target and earn maximum profit margins for the organization.
To guide, instruct and give directions to all the sales team personnel and assist in organizing all the sales activities of the internet sales department.
To understand the target audience and explain the use and operation of that particular product.
To select the products, merchandise as per the demands of the customers and to answer all the queries that are being raised by them.
To assist the internet salespeople in various customer interactions and make sure that the customer satisfaction is enhanced during the entire purchasing experience.
To coordinate and implement the best practices to ensure effective sales approach and assist the sales team personnel in closing sales whenever needed.
Recruiting, employing, developing, maintaining, and effectively scheduling a trained and productive staff capable of achieving or exceeding sales, profit and client satisfaction goals and objectives.
Leading, directing, and motivating staff to achieve or exceed individual and group performance goals and objectives, resolving differences and sustaining a harmonious workplace environment.
Establishes monthly objectives for unit sales, gross profits, expenses, and operating profit.
Fostering cohesive interdepartmental and factory relationships that contribute to overall dealership goals and objectives.
Promoting an understanding of, and strong commitment to client satisfaction.
Continually monitoring practices for compliance with all policies; procedures; and applicable legal requirements; responding promptly to noncompliance
Maintains a professional appearance.
Attends managers' meetings as requested.
Qualifications
Experience in Dealership Sales & Management qualities
Competency in establishing client financing
Ability to motivate & train an effective sales team
Professional person appearing & punctual
Enthusiastic with high energy throughout the sales workday
Valid CA Driver's License and a clean driving record
Understands & follows posted dealership policies & procedures
High school diploma or equivalent plus 2-4 year college degree in Business or related field (preferred)
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyDetailer/Car Washer
Mossy job in Poway, CA
We are currently seeking Automotive Detailers to join our growing team. We offer a clean and safe environment. Come be part of a team determined to be the best! The Detailer cleans & refurbishes new and pre-owned vehicles, conforms to dealership and/or manufacturer specification & time allowances.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will be paid a base hourly wage ranging from the applicable minimum wage to $20.00/hr.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Inspecting vehicle for noticeable defects, such as dents, scratches, torn upholstery
Restoring using appropriate materials
Wash, wax, and buff the vehicle, clean interior and exterior windows
Applying special-purpose cleaner to remove foreign materials
Vacuum and scrub interior of vehicle using appropriate cleaning agents, applicators and cleaning devices
Clean engine and engine compartment with steam-cleaning equipment
Apply dressing on tires and tire wells
Utilize special purpose cleaners to ensure lasting cleanliness of vehicles
Operate all tools in a safe manner by using proper eye, hand & body protection
Report any safety issues immediately to management
Maintaining showroom and stock vehicles in clean & presentable conditions at all times
Qualifications
Ability to pay attention to detail
Excellent customer service skills
Ability to follow instructions
Positive attitude
Accepts constructive criticism with motivation towards improvement on job performance
Willing to submit to a pre-employment background check & drug screen
Clean driving record/ valid CA drivers license.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyExperienced Sales Consultant
Mossy job in Escondido, CA
Looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Mossy Automotive Group is one of the largest & best selling automotive retailers in Southern California. We are seeking qualified and flexible candidates to apply for our growing sales team.
We're looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction. As a Mossy Volkswagen Sales Consultant, you will sell New and Pre-Owned vehicles and products while achieving unit volume quotas, gross profit goals and client satisfaction objectives.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will primarily be paid commissions, however they will also be paid the applicable minimum wage for non-sales work and for rest periods. Commission amounts vary based on performance, with the expected average annual commission earnings of approx. $60,000 to $120,000.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Sales Specific Benefits
Competitive, commission-based compensation plan
Guaranteed base pay
Paid Training
Bonuses & Incentives
Responsibilities
Establishing daily, weekly and monthly prospecting and sales goals, prioritizing and organizing work and productive results, and utilizing time effectively.
Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology and aftermarket products and services.
Perform high-quality and professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure referral business.
Learn to overcome objections and thrive in sales situations; complying with all company, DMV, state and federal requirements.
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Bring your ‘A game' & positive attitude with you every day
Efficiently closing sales to attain optimal gross profit; properly computing financial aspects of sales transactions.
Consistently follow up after sales to assure client satisfaction and opportunity for additional sales and more return purchase.
Qualifications
Great attitude with a high-energy personality
Available to work flexible hours & weekends
Ready to hit the ground running on learning new product in's & out's
Fantastic communication skills with your customers
Professional, well-groomed personal appearance and work attire.
Clean driving record/ valid CA drivers license.
Willing to submit to a pre-employment background check & drug screen
Proven track record of achieving or over-achieving on sales goals
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyDMV Title Clerk
Mossy job in San Diego, CA
The DMV Title Clerk will handle the legal transfer of documents for the Department of Motor Vehicles. Are you an organized individual? Do you pay incredible attention to detail? Do you have prior experience working in an automotive dealership? Mossy Automotive Group is currently looking for an experienced DMV Title Clerk to join our motivated team. The ideal candidate will have at least one year of automotive dealership experience. We are looking for enthusiastic individuals who enjoy working in a fast-paced environment with strong multi-tasking and organizational skills.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Prior DMV Experience in a fast-paced Automotive Business Office Environment PREFERRED!!
Employees in this position will be paid a base hourly wage ranging from $26.00 /hr. to $30.00/hr.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Including, but not limited to: Processes all new & used vehicles for state registration
Processing all registration for new and pre-owned vehicles and/or legal transfer work to the DMV
Processing all license plate issuing and transfers
Prepare title work for sold retail vehicles and submit to DMV
Compiles and maintains a complete list of all outstanding title work
Reports to management the state of any missing or problem
Verify funds have been collected and the correct lienholder paid off before processing title applications
Stays abreast of title regulations; attends seminars & any available training on title regulations
Report to management any situation or condition considered to jeopardize the safety, welfare, or integrity of Mossy, it's employees or clients
Cross train others to handle title clerk daily responsibilities (as needed)
Qualifications
Organization & multi-tasking abilities
Previous experience/education in DMV
Ability to provide quality customer service
Willingness to take initiative & ability to work independently within a team environment
Quality writing and grammar skills
Computer literacy with working knowledge of MS Office software (Excel, Word, etc.)
Ability to perform job responsibilities and meet deadlines easily
Detailed follow up
Professional appearance & punctual
Follows directions from supervisor and accepts constructive criticism
Being proactive in your job responsibilities, career, business growth and daily development
Interacts effectively with co-workers
Clean driving record/ valid CA drivers license.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyService BDC Manager
Mossy job in Escondido, CA
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the service department customer and their vehicle's service. You will assist the customer with questions regarding the company, services and their vehicles. Handling all incoming phone and internet service department leads, contacting the clients and through superb product knowledge and customer handling skills, will schedule daily appointments.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will paid a base hourly wage ranging from the applicable minimum wage up to $20.00 per hour. However, additionally they will be paid commissions and/or bonuses, which vary based on performance, with the expected average annual commission earnings of approx. $50,000 to $55,000.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Providing excellent customer service to internal and external customers
Promote an understanding of and strong commitment to client satisfaction & the Mossy team
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads to make an appointment with sales department
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Maintain comprehensive and up to date knowledge of products and services offered
Qualifications
At least one previous role based in strong customer service experience
People skills that contribute to effective communication
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Accepts constructive criticism with motivation towards improvement in job performance
Professional appearance & punctual
High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyPart-Time Product Consultant
Mossy job in Oceanside, CA
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Sales Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. Handling all incoming phone and internet leads, contacting the clients and through superb product knowledge and customer handling skills, will schedule daily appointments. Upon arrival the coordinator will meet & greet the client, then escort and introduce client to a representative in the sales department.
This is as part-time position working a maximum of 30 hours per week. Employees in this position will pay a base hourly wage ranging from the applicable minimum wage up to $20.00 per hour.
Additionally, this position pays commissions and/or bonuses, which vary based on performance, with the expected average annual earnings of approx. $42,500 to $45,000.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
Providing excellent customer service to internal and external customers
Promote an understanding of and strong commitment to client satisfaction & the Mossy team
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads to make an appointment with sales department
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Maintain comprehensive and up to date knowledge of products and services offered
Qualifications
At least one previous role based in strong customer service experience
People skills that contribute to effective communication
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Accepts constructive criticism with motivation towards improvement in job performance
Professional appearance & punctual
High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyRental Car Agent
Mossy job in San Diego, CA
Mossy Automotive Group is currently looking for an experienced Rental Car Agent to join our motivated team. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will be paid a base hourly wage of $18.00 per hour.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Informing customers of rental program requirements.
Actively communication with Service Advisors
Verifying driver license and insurance information.
Respond to customers questions, anticipating & responding to customer needs
Completing rental agreements in accordance with rental program policies & procedures
Creating/updating sublets for service customer.
Completing the return of rental agreements with inspection of vehicle and fuel level.
Add/retire rental vehicles from inventory
Maintain inventory on total units
Qualifications
Have a valid driver's license with a clean driving record.
Have a positive upbeat attitude.
Be willing to go above and beyond for customer experience/satisfaction.
Have a sense of professionalism and be able to smile in the face of adversity and demanding clients.
Have the drive to learn and progress within the company.
Be skilled in typing and using a computer based programming.
Be organized and detail oriented with paperwork and filing.
Able to handle multitasking (being able to handle two or three customers at the same time while verifying information).
Have great phone etiquette
Ability to thrive in a team environment
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyUsed Car Sales Manager
Mossy job in Escondido, CA
We're looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction. The Used Car Manager assumes responsibility for appraising, purchasing, reconditioning, displaying and merchandising the used vehicle inventory.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will be paid a base salary, plus commissions. Commission amounts vary based on performance, but the expected average annual earning in this position are $140,000 to $239,000.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Sales Specific Benefits
Competitive, commission-based compensation plan
Guaranteed base pay
Paid Training
Bonuses & Incentives
Responsibilities Job Responsibilities include but are not limited to:
Appraises customer trade-ins during a deal for maximum dealership profitability.
Attends weekly auctions to purchase Used Vehicles for Dealership profitability.
Ensuring used vehicles are reconditioned to Dealership standards to be merchandised into inventory.
Providing excellent customer service to internal and external customers at all times.
Promoting an understanding of, and strong commitment to client satisfaction.
Leading, directing, and motivating staff to achieve or exceed individual and group performance goals and objectives; resolving differences and sustaining a harmonious workplace environment.
Fostering cohesive interdepartmental and factory relationships that contribute to overall dealership goals and objectives.
Continually monitoring practices for compliance with all policies; procedures; and applicable legal requirements; responding promptly to noncompliance
Recruiting, employing, developing, maintaining, and effectively scheduling a trained and productive staff capable of achieving or exceeding sales, profit and client satisfaction goals and objectives.
Establishes monthly objectives for unit sales, gross profits, expenses, and operating profit.
Attends managers meetings as requested.
Qualifications
Experience in Sales & Leadership Qualities.
Competency in establishing client financing & ability to motivate and train an effective sales team.
Proficient in operating systems conducive to sales and finance.
Appears for work on time, dressed professionally, appropriately,ready to work and interacts effectively with co-workers.
Understands and follows posted work rules and procedures and all company policies.
2-4 year college degree in Business or related field (preferred)
Valid CA Driver's License & Clean Driving Record Required
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyExpress Service Technician
Mossy job in Escondido, CA
Looking for a job in a well-established family - owned company with GREAT BENEFITS, COMPETITIVE PAY, and ROOM TO GROW?
Look No Further! Opportunity is Knocking!
Mossy Nissan prides itself on promoting from within and making sure our employees have the best opportunities possible for growth!
Mossy Automotive Group is seeking an Automotive Lube Technician with knowledge in all aspects of repair and maintenance to join our winning team. We offer the opportunity to earn while you learn.
The Service Express Technician Position has a Pay Scale consisting of a Base Hourly Compensation between $17.00/hr and $20.00/hr.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Performs multi-point inspection
Recommends services based on findings from a thorough inspection
Inspect fluid levels of steering gear, power steering, reservoir, transmission, etc.
Check air pressure of tires; replace tires as needed
Perform 4 wheel alignment on Hunter equipment
Able to perform execute fluid flushes
Lubricates moving parts with specific lubricants
Drain oil from the crankcase and refill with required amount
Specific responsibilities included but not limited.
Qualifications
Great attitude with high energy
Prior experience as a lube technician (preferred)
Valid California driver's license required
Must be able to stand for long periods of time
Able to lift up to 70 lbs.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyCar Wash Cashier / Car Wash Attendant (Part-Time)
Mossy job in Escondido, CA
ESCONDIDO AUTO PARK EXPRESS WASH
The Part-Time Carwash Cashier/ Attendant's primary duties include assisting customers with their purchases from the Carwash, Mini-Mart and Gas Station. Providing the customers with a positive and friendly experience, as well as properly maneuvering customer vehicles through the Escondido Auto Park Express Wash ensuring vehicles are cleaned to company specifications, standards and time allowances.
Employees in this position will be paid a base hourly rate of applicable minimum wage ($16.50/ Hr).
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business, we consider each employee and extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities Specific responsibilities include but are not limited to the following: (other duties may be assigned)
Carwash Cashier responsibilities:
Provides a positive customer experience with fair, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases.
Resolve customer issues and answers questions.
Bags customer purchases if needed, and processes return transactions.
Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
Enters price changes by referring to price sheets and special sale bulletins.
Redeem coupons for discounts on purchases.
Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Provides pricing information by answering questions.
Ensures stock is sufficient and creates a positive shopping experience for the customers.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Carwash Attendant responsibilities:
Monitors functionality of car wash machinery and equipment.
Properly maneuver customer vehicles through the Car Wash according to manufacturer specifications.
Inspects vehicle for noticeable defects, such as dents, scratches, torn upholstery.
Restoring using appropriate materials.
Applies special-purpose cleaner to remove foreign materials.
Operates all tools in a safe manner by using proper eye, hand & body protection.
Reports any safety issues immediately to management.
Maintains checkout operations by following policies and procedures and reporting needed changes.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Qualifications
Friendly and positive attitude
Excellent customer service and communication skills
Cash handling experience.
Basic math skills
Strong attention to detail.
Clean driving record.
Accepts constructive criticism with motivation towards improvement on job performance.
Understanding of Safety Rules & Practices as well as posted work rules & procedures.
Ability to read and comprehend instructions.
Ability to exercise good judgment.
Valid CA driver's license and clean driving record.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyGeneral Accounting Clerk
Mossy Auto Group job in San Diego, CA
The Automotive Business Office General Accounting Clerk, reconciles, compiles and maintains verified accounting records at the Automotive Business Office for assigned Dealership(s).
Prior Accounting Experience in a high-volume Automotive Business Office Environment is a huge plus, however not required!
Employees in this position will be paid a base hourly wage ranging from $23.00/hr to $28.00/hr
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities Specific responsibilities include but are not limited to the following; other duties may be assigned.
Provide support for and cross train in other business office positions.
Process all incoming vendor information with regard to maintaining current vendor records.
Receive, process, and reconcile all incoming invoices for appropriate charges.
Post all vendor invoices on a daily basis.
Generate reports that reflects itemized charges for each client.
Reconcile reports for correct appropriation of charges and payments.
Check all invoices, vouchers, and check requests; obtain appropriate payment approval.
Execute checks for mailing.
Reconcile statement and ledger making sure that payments are consistent with dealership schedules.
Answer all vendor inquiries & reconcile bank balances.
Assist in monthly closing & prepare analysis of accounts, as required.
Qualifications
Minimum 2 years Accounting Experience Required.
Automotive Accounting a plus
Strong accounting skills
Good Computer skills, including Microsoft Excel, Word and Outlook
Good organizational skills
Positive attitude
Ability to multitask.
Exceptional written and verbal communications skills
Must be highly organized, have excellent follow-up and prioritization abilities.
High School Diploma or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyBody Shop Lot Attendant/Detailer
Mossy job in Escondido, CA
This is a great opportunity to start your career in retail automotive and familiarize yourself with the different vehicles on the lot. The Lot Attendant / Porter moves and parks vehicles in a manner that will ensure smooth and efficient traffic flow through the facility to increase client convenience and satisfaction. Additionally, this position may require washing, vacuuming, detailing and refurbishing vehicles for the Body Shop Department.
Employees in this position will be paid a base hourly wage ranging from $18.00/hr to $20.00/hr.
Position is full-time, Monday through Friday
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Retrieve the clients vehicle as notified by Management
Inspect each vehicle to be delivered for lot damage that may have occurred during or before delivery
Place buyer guides and stock tags in vehicles
Keep new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
Wash & vacuum vehicles for the Body Shop Department
Clean driveway and sidewalks
Drive vehicles to and from service lane, service stalls, and parking lot as needed
Make key tags for vehicles
Inspect vehicle for noticeable defects, such as dents, scratches, torn upholstery
Restore using appropriate materials
Wash, wax, and buff the vehicle, clean interior and exterior windows
Apply special-purpose cleaner to remove foreign materials
Vacuum and scrub interior of vehicle using appropriate cleaning agents, applicators and cleaning devices
Clean engine and engine compartment with steam-cleaning equipment
Apply dressing on tires and tire wells
Utilize special purpose cleaners to ensure lasting cleanliness of vehicles
Operate all tools in a safe manner by using proper eye, hand & body protection
Perform other duties as assigned.
Qualifications
Ability to follow directions
Maintaining a valid CA drivers license/clean driving record, immediately informing management of any change in license status
Ability to follow instructions
Positive attitude with a high-energy personality
Professional appearance and work ethic
Outstanding communication skills
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-ApplyInternet Sales Consultant
Mossy job in Escondido, CA
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. Internet Sales Consultant is responsible for monitoring and facilitating internet leads, determining customer's vehicle needs, maintaining a follow up system that encourages repeat & referral business for Mossy. Understand the terminology of the Automotive business and keep abreast on technological changes in the product, features, and accessories. Including vehicle delivery to customers. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will primarily be paid commissions, however they will also be paid the applicable minimum wage for non-sales work and for rest periods. Commission amounts vary based on performance, with the expected average annual commission earnings of approx. $65,000 to $130,000.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Family Owned & Operated
Health & Wellness
Flexible Work Schedule
Discounts on Products & Services
Direct Deposit
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information
Apply ethical selling techniques; complying with all company, DMV, State and Federal requirements
Present initial financing options based on customer needs
Follow up with leads old and new
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong sales experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Excellent knowledge of the web and good data entry skills
Professional appearance
Valid CA drivers license and clean driving record
High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Auto-Apply