Technical Support Specialist jobs at Motion Recruitment - 5413 jobs

GIS Technician I Contract: 12 months Schedule: 40 Hours Pay: $25-28/hour GIS Technician I | Qualifications: Proficient with ESRI GIS software, Windows, Microsoft Office and GIS concepts. Bachelor's degree or certificate in GIS. Proficiency in using GIS software. Proven ability to read and interpret construction drawings. Self-motivated with the ability to manage their workload effectively with little supervision and actively learn new skills, systems, and procedures. GIS Technician I | Responsibilities: Interpret construction drawings, as-built information coming from the field to determine the work that was performed and what, if anything needs to be updated in the Gas Distribution Geospatial Information System (GIS) using ESRI ArcGIS software. Interact with many different resources across the company to be able to determine the work completed, resolve previous record gaps and perform asset analysis upon request. Produce specialty maps using spatial analysis.

Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio. Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions Identify and resolve issues before they impact store operations Troubleshoot issues across current and legacy network environments Direct and support field personnel during installation of new equipment on store networks Install, configure, and upgrade software on newly deployed devices Implement software changes for fuel dispensers and fuel tank monitoring systems Set up and configure DVR equipment, including camera naming conventions and recording settings Manage multiple incident tickets concurrently, working them in order of emergency priority Analyze case history to identify recurring issues and recommend improved resolution strategies Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required Communicate critical events and outages to Store Support Team Leads in a timely manner Coordinate with third-party help desk vendors as needed Follow and contribute to internal knowledge base documentation and standard operating procedures Create and update knowledge base articles to support repeatable solutions Maintain equipment inventories and order replacement parts as required Participate in required training to stay current with new technologies and troubleshooting procedures Support special projects and additional duties as assigned Desired Skills/Experience: Associate degree in Computer Networking or a related field or equivalent professional experience Specialized training in network communications, PC architecture, or application support preferred Prior Help Desk, Service Desk, or Technical Support experience preferred Experience supporting networked hardware and applications in a distributed or retail environment a plus Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network Proven ability to manage multiple concurrent issues while prioritizing effectively Strong analytical and problem-solving skills Excellent verbal communication skills with the ability to explain technical concepts to non-technical users Highly organized, detail-oriented, and able to perform well under pressure Comfortable working in a fast-paced, 24/7 operational environment Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.

We are seeking a Help Desk Specialist / Client Support Technician to provide onsite technical support for end users. This role is responsible for troubleshooting hardware and software issues, supporting Windows and Microsoft Office environments, and delivering excellent customer service to internal clients. Key Responsibilities Provide first-level technical support for Windows operating systems, Microsoft Office, and local applications Troubleshoot and resolve hardware, software, and peripheral issues in a timely manner Respond to help desk tickets, phone calls, and walk-up requests with a customer-first mindset Document incidents, resolutions, and procedures accurately within the ticketing system Escalate unresolved or complex issues to appropriate teams as needed Follow established IT policies, procedures, and service standards Participate in onboarding and job shadowing until able to work independently Required Qualifications 1-2 years of experience in a help desk, desktop support, or technical support role Strong knowledge of Windows OS and Microsoft Office applications Hands-on experience troubleshooting hardware and software issues Excellent customer service, communication, and problem-solving skills Ability to work effectively in an onsite, fast-paced support environment Associate's Degree required

Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations. Responsibilities: • Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance. • Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary. • Perform Active Directory tasks, including unlocking accounts and resetting passwords. • Maintain accurate records of all issues and resolutions using the designated ticketing system. • Collaborate with team members to manage and prioritize incoming support tickets. • Provide clear and concise end-user documentation to assist clients in resolving recurring issues. • Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns. • Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process. • Stay proactive in identifying and resolving simple technical issues independently. • Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges. Requirements: • Minimum of 1-2 years of experience in IT Helpdesk or technical support roles. • Proficiency in Active Directory tasks, including account administration and password management. • Strong troubleshooting skills with the ability to manage multiple tasks simultaneously. • Familiarity with tools such as HP diagnostics and Citrix technologies. • A+ Certification is advantageous but not mandatory. • Excellent communication skills with a focus on delivering customer-first solutions. • Ability to create user-friendly documentation for end-users. • Eagerness to learn new technologies and grow within the IT field. Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

IT Helpdesk Administrator Position Type: Part-Time We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices. Responsibilities: · Manage IT equipment inventory and asset tracking across multiple offices. · Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects. · Act as a communication bridge between IT and Margolis Edelstein staff. · Assist with documentation and process improvement for IT operations. · Provide other general firm-related administrative support and assistance as necessary. Qualifications: · Strong organizational and communication skills. · Experience with IT ticketing systems and asset management. · Ability to multitask and support both technical and administrative needs. · Professional demeanor and willingness to assist across departments. Application Question(s): Are you comfortable working in an onsite setting? Work Location: In person

This company is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. They are hiring a Desktop Support Specialist for its Sacramento office, which supports approximately 40 onsite users. This role is part of a 15-person IT support team that serves over 5,000 users nationwide across 24 offices and hundreds of job sites. While the primary focus is providing hands-on technical support at the local level, the position also provides day to day remote tech support to all 5000 users. Figure 30% local support and 70% remote support. Primary Responsibilities * Provides desktop (local office) and remote IT support (all locations) * Provides support via walk-up, phone, chat, or email. * Resolves all first and second level support requests * Documents incidents and problems in Zendesk (moving to Fresh Service) and escalates issues to the appropriate teams when required. * Serves as the technical liaison to all users company wide, able to resolve technical issues within the desktop computing environment. * Trains users on how to use hardware and software where necessary. * When down time, which is rare, documents new procedures and processes within technician knowledgebase. Knowledge and Skills * Demonstrated experience resolving level two technical issues in a M365 environment which includes: o Windows 10/11 devices joined to Entra ID (formerly Azure AD) o Microsoft 365 apps like Outlook, Word, Excel, PowerPoint, and Teams o Exchange Online for email o OneDrive for Business and SharePoint Online for file storage and collaboration o Microsoft Teams for chat, meetings, and calls o Intune for device management and compliance o Defender for Endpoint for security * Must be familiar with ITIL, Hardware Life Cycle Management, Change Management, Incident Management * Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools. * Able to assist users with connectivity issues, ensuring they can access network resources and the internet. * Able to identify and resolve issues related to DNS and DHCP, such as incorrect IP addresses, domain name resolution failures, or DHCP server outages. * Ability to monitor the desktop environment using hardware and software tools. Environment: * All Lenovo laptops - basic PXE boot, Windows 11 OS * Southland partners with IT1 as their hardware reseller. IT1 is responsible for imaging and deploying laptops directly to the offices. In the event of a hardware issue, the tech works with IT1 to handle the replacement by swapping out the affected device. As a result, the help desk team rarely needs to deal with hardware issues. This allows the support team to stay focused on software, user support, and system-related issues rather than device repairs. * 70% of the tickets come via email or self-service; they use Zendesk. 30% of tickets you create on behalf of walk-up users, or you get them to create the ticket which can be challenging. * 2000 tickets/month - supporting the entire company not just local office * Troubleshooting done in person and over the phone; they use go to assist for remote support * 70% phone/remote support, 30% desktop support. * You will be the only IT person at this location; hours are 7AM to 4PM OR 8AM to 5PM * 100% onsite A typical day is mostly reactive, focusing on resolving issues as they arise. You start by checking emails and Teams chats for any urgent updates. Then, review the ticket queue to prioritize urgent requests. Take a quick walk around the office to be visible as the face of IT, handling walk-up requests that can range from setting up PCs, troubleshooting crashes, mapping printers, changing passwords, addressing PC performance issues, and resolving virtual desktop problems. *Skills* M365, Intune, Windows 11, Entra, Technical support, remote support, Troubleshooting, Office 365, Azure AD, Teams, systems administration *Top Skills Details* M365,Intune,Windows 11,Entra,Technical support,remote support,Troubleshooting,Office 365,Azure AD,Teams *Additional Skills & Qualifications* Demonstrates a strong sense of urgency on figuring out where technical support gaps are taking initiative to improve. Strong interpersonal skills at all levels and ability apply skills and techniques to solve problems Excellent teamwork/collaboration skills. Ability to establish and maintain a high level of user trust and confidence and the ability to manage client expectations. Strong writing and speaking skills to explain technical solutions to both technical and non-technical individuals. Ability to work with minimal direction - no manager looking over your shoulder Must be good at following established processes and procedures. This is an engineering company so everyone is detail oriented. *Experience Level* Expert Level *Job Type & Location*This is a Contract position based out of Sacramento, CA. *Pay and Benefits*The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sacramento,CA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Worksites: Columbus HUB: 7,528 workstations (6 Month Long) Columbus 710 Center St, Columbus, GA 31901 Newnan 745 Poplar Rd, Newnan, GA 30265 Fayetteville 1255 Hwy 54 W, Fayetteville, GA 30214 Macon 350 Hospital Dr, Macon, GA 31217 Atlanta HUB : 250 Workstations (4 Week Long) Henry 1133 Eagles Landing Pkwy, Stockbridge, GA 30281 Cartersville 960 Joe Frank Harris Pkwy SE, Cartersville, GA 30120 Mountainside 1266 GA-515, Jasper, GA 30143 Atlanta 1968 Peachtree Rd NW, Atlanta, GA 30309 *We are looking for someone willing to travel long distances to these sites above. We do offer gas milage compensation at the state's reimbursement rate.* Tasks: * Arrive onsite * Check in with onsite tech lead * Locate new hardware to install * Identify installation locations * Un-install legacy hardware * Install new hardware * Remove legacy hardware to a central location within each site * Check out with onsite tech lead * Depart site *Skills* Technical support, Imaging, Deployment, Customer service, Troubleshooting, Desktop, Hardware, Install, Migration, Windows 10, Support, Help desk, Microsoft *Top Skills Details* Technical support, Imaging, Deployment, Customer service, Troubleshooting, Desktop, Hardware, Install, Migration, Windows 10 *Additional Skills & Qualifications* Must have great customer service skills *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Macon, GA. *Pay and Benefits*The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Macon,GA. *Application Deadline*This position is anticipated to close on Jan 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our customer is hiring an experienced, hands-on Tier 2 IT Support Analyst to join a collaborative IT team. This role acts as a second-level support resource, helps eliminate single points of failure, and grows into system administration responsibilities with a clear career path. *Key Responsibilities* * Second-level support: Serve as the intermediate escalation for service requests and incidents, ensuring continuity and no single point of failure. * Ticket management: Own and triage a rotating smart queue; handle email-driven tickets (approx. 150 tickets/week across a 6-person team). * End-user device support: Troubleshoot and repair Microsoft and Dell hardware; perform standard device provisioning and imaging tasks. * Meeting room and infrastructure checks: Perform routine checks and maintenance of meeting rooms and shared IT infrastructure. * On-site visits: Travel for full-week site visits to AZ, NM, NV on a monthly or bi-monthly rotation. * Team gatherings: Travel to Canada for periodic team meetings (valid passport required). * Process and tool use: Work within an ITIL environment and use the ticketing system (Freshservice). * Career growth: Take on system administration tasks over time; demonstrate hunger to learn and progress toward sysadmin responsibilities. * Customer service: Deliver first-class support to high-expectation users (internal consultants) *Skills* Windows 10/11, O365, azure, Intune, SharePoint, Exchange *Top Skills Details* Windows,O365,azure,intune,sharepoint,exchange *Additional Skills & Qualifications* * Experience: Minimum 5 years in IT support or related roles. * Microsoft fundamentals: Strong basics in SharePoint, Exchange Online, and Microsoft 365 services. * Networking: Solid network fundamentals and troubleshooting skills. * ITIL experience: Comfortable working in an ITIL-based support model. * Hands-on background: Broad, practical experience across technologies-experience in smaller-company environments is a plus. * Ticketing systems: Experience with Freshservice or similar ITSM tools. * Basic tasks: Able to install and configure printers and other common peripherals. * Communication: Excellent verbal and written communication; strong user-facing interpersonal skills. * Professionalism: Consistently professional appearance and demeanor. * Leadership: Demonstrated leadership qualities or potential is a plus. * Passport: Valid passport required for travel to Canada. *Technical Stack:* * Endpoint management: Intune- Device enrollment and Autopilot - enrolling Windows, iOS, Android devices; configuring Windows Autopilot profiles and provisioning flows; validating enrollment failures and remediation steps. * Collaboration and content: SharePoint; Microsoft 365 suite including Teams * Messaging: Exchange Online * Cloud: Azure experience preferred, especially VM management * Licensing: License server administration familiarity preferred * Hardware vendors: Microsoft and Dell hardware support; experience working with CDW or similar vendors *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Denver, CO. *Pay and Benefits*The pay range for this position is $25.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Denver,CO. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

One of our competitive clients is looking to find a new technician to join their team. This will be an IT support role that requires keen customer service along with a strong understanding of supporting a Windows, Unix, and various other client systems. Ability to be able to learn quickly and be adaptable will be needed. Additional information is below. Qualified candidates will also need to be okay work working shifts that are days, nights, and weekends. *Description* Formal education in Computer Science or related IT field or equivalent experience Working knowledge of Windows based operating systems preferred Working knowledge of AIX or other UNIX based operating systems preferred Working knowledge of distributed computer networks is a plus *Skills* Technical support, Customer service, Troubleshooting, Windows, Help desk support, Desktop *Top Skills Details* Technical support, Customer service, Troubleshooting, Windows, Help desk support, Desktop *Additional Skills & Qualifications* Knowledge, Skills & Abilities * Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment. * Ability to apply excellent customer service skills * Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. * Ability to multitask and prioritize tasks based on criticality and operational impact to the system. * Ability to follow and properly apply both Change Management processes and knowledge-based procedures * Working knowledge of Windows based operating systems preferred * Working knowledge of AIX or other UNIX based operating systems preferred * Working knowledge of distributed computer networks is a plus. * Ability to build and maintain relationships with key customers * Critical thinking/Problem solving abilities Job Responsibilities * Day to day monitoring of the primary and ancillary systems for health and availability * Front line problem resolution and coordination of repairs with Department Personnel and/or other company personnel * Notification to key customers for the coordination of system outages and events that may impact other critical systems. * Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Birmingham, AL. *Pay and Benefits*The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Birmingham,AL. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems Global Food distribution and manufacturing customer is in need of an It Support Specialist with experience support Manufacturing environments and technology. This resource will be responsible to IT support a few sites within a 20 mile radius with 80% of their time at the core site. Some travel maybe 1 day a week if needed. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance. Top Skills' Details 1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android 2) Printer and Scanner Installation, Configuration, troubleshooting- 3) Conference Room Technology- Teams, Zoom WebeX - AV support 4) Remote Support Tools and ticketing systems - 5) Basic Active Directory and Group Policy software deployment his role is responsible for providing day-to-day technical support and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements. Key Accountabilities and outcomes -Provide technical support and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets -Install, configure, and maintain printers, scanners, and multifunction devices -Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment -Perform device setup, configuration, and deployment for new employees and equipment refresh cycles -Assist end users with software installations, updates, and application issues -Provide on-site and remote technical support to resolve hardware and software problems -Train end-users on device usage, software applications, and best practices -Document support activities, maintain device inventory, and generate reports on support metrics and device performance -* Ability to travel up to 25% to different manufacturing plants for on-site support and installations Knowledge and Experience -* 3+ years of experience in end user support, help desk, or desktop support * Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android) * Experience with printer and scanner installation, configuration, and troubleshooting * Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx) * Experience with device imaging, deployment, and configuration management tools * Understanding of Active Directory, Group Policy, and enterprise software deployment * Proficiency in remote support tools and ticketing systems * Strong customer service orientation with excellent interpersonal skills 1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals. 2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication 3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment 4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management 5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices 6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment 7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation 8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users *Skills* Support, Troubleshooting, Customer service *Top Skills Details* Support,Troubleshooting,Customer service *Additional Skills & Qualifications* Wintel, Servers Network basics *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Santa Ana, CA. *Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Santa Ana,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*Top Skills - Must Haves* * Help desk support * Troubleshooting * Customer service * Service desk * Windows 10 * Active directory * Office 365 * Ticketing system * Phone support *Top Skills' Details* *Active Secret clearance, Current A+, Net+ or Sec+ Cert. If they have one of the cert we are also able to sponsor a clearance for this role. * ~0- 6 months of help desk support experience or customer service experience for the department of defense/military and a current Sec+, net+, or A+. * Office 365 fundamental knowledge will be a huge plus. The Army just released Office365 and the support with this is crucial for the success of the program. Must demonstrate the ability to communicate well with both internal and external individuals, a high level of customer service is mandatory * Experience with fundamental networking knowledge obtained by passing the A+ certification, and escalating higher-level issues to the appropriate team members. * Ability to work shift work including days, swings, mids and weekend shifts. *Description* Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: * Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. * Answers basic questions about installation, operation, configuration, customization, and usage of assigned products. * Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. * Escalates complex problems to higher tiers as required. * Documents all customer interactions within a ticketing system. *Skills* Help desk support, Troubleshooting, Customer service, Service desk, Windows 10, Active directory, Office 365, Ticketing system, Phone support *Additional Skills & Qualifications* This candidate is required to obtain a Security Clearance and/or have an active Secret Security Clearance. * Past DOD experience will be a plus. * Communication, ability to work well with a team will be very important for this position. * Intellectual curiosity, agents who come in wanting to learn will prosper * Transitioning veterans and Military spouses have had tremendous success in the organization. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Sierra Vista, AZ. *Pay and Benefits*The pay range for this position is $27.53 - $27.53/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sierra Vista,AZ. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. About the Position: Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support. Internal communication with all departments and levels of management are vital to the success of the Client Services role. Key Responsibilities: Answer inbound inquiries via phone and email Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders. Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors. Review of inbound communication, service tickets, supply orders and statuses Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact. Document client communication into ticketing system Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors Analyze all supply requests before making decision on whether to ship or not Generate reports using Excel Qualifications: High school diploma required Minimum one year experience in a client service work environment One year experience in a call center environment preferred Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners Ability to prioritize and multitask assigned issues in a fast-paced work environment Proactive attitude of client service and integrity Knowledge of Microsoft Office and ticketing system applications Demonstrated problem troubleshooting, root cause and resolution skills Ability to work in a team environment with effective communication What we offer: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance Company paid life insurance and long-term disability insurance 20 days of paid time off 401(k) plan with matching company contribution Annual company store allowance Enrollment into bonus opportunity program Key Responsibilities Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Spectra Tech, Inc. is hiring for a Technical Support Engineer in Oak Ridge, TN. Responsible for providing best-in-class technical support, preventive maintenance, predictive maintenance, diagnostics/trouble shooting, repairs, spare parts, and upgrades of x-ray systems and equipment. Job Description: Manage the technical and engineering documentation, including drawings, specifications and records of all x-ray systems and equipment our team operates around the country to include configuration and change-control of equipment and documentation. Prepare a complete revised package of system drawings and BOMs for every system currently being used in the field and maintain going forward. Communicate and coordinate efforts with customer personnel to ensure their system documentation and our system documentation are the same. Work with our inspection services team to document system performance and use the data for trend analysis, to properly plan for preventive maintenance, part replacement and, potentially, preventative intervention. Travel to customer sites to troubleshoot/repair, debug PLC or PC-based control programs, and test systems. May oversee the efforts of others or carry out the task yourself. Liaise with a cross-disciplinary team of VJ SMEs to help resolve customer issues as efficiently and effectively as possible to ensure the provision of world-class customer service. Interface with customers by phone, email and in person. Act as the liaison between the field and purchasing teams to ensure replacement and spare parts are ordered and delivered in the most cost- and time-efficient manner possible. Ensure quality and safety are of the highest priority in day-to-day operations. Conduct work in accordance with Company's safe working practices and procedures and to established quality management procedures. Essential Skills: Associate's degree in a STEM discipline accompanied by a minimum of seven (7) years of relevant technical and engineering experience with a minimum of two (2) years with customer interfacing responsibility. At least 2 years of hands-on technical experience in an industrial environment. US citizen with the ability to satisfy the site access requirements for nuclear and defense facilities. Will need a US passport and real ID. Broad understanding of electro-mechanical systems with the ability to rapidly learn the functionality of all existing equipment and systems in the field. Capable of quickly understanding the interaction of the x-ray equipment with the customer's operating environment, workplace processes, regulations and requirements. Demonstrated proficiency in the English language with strong written and verbal communication skills. Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications. Prior experience reading and interpreting electrical and mechanical drawings. Well-developed technical aptitude and proven electro-mechanical troubleshooting capability. Ability to travel 30-50% to customer locations and other VJ locations within the US. Familiarity with CAD programs. Positive team player able to work across multiple technical disciplines and levels. Self-motivated with a positive attitude and creative problem-solving skills. Excellent interpersonal skills with the ability to build and maintain relationships. Non-Essential Skills (Preferred): Bachelor's degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role. Prior work experience with motion control design, PLC/PC programming, and distributed control theory. SolidWorks experience. Prior experience with automation and control system software programs. Familiarity with x-ray or CT technology. Experience working within a recognized quality management system (ISO9001, AS9100, NQA-1, etc.). Physical Demands: Regularly required to sit, walk, bend, and stand in both industrial and office environments. Effective communication required in person, phone, email, and other devices. Frequent use of hands to operate office equipment, hand/power tools, and system controls. Ability to lift, carry, and maneuver up to 50 pounds alone (heavier with assistance). Required to install and assemble electro-mechanical parts and components. Must be able to work in varied customer locations, including dusty industrial environments. Must consistently perform essential functions in a safe and alert manner while wearing appropriate PPE. (function () { 'use strict'; social Share.init(); })();

About the Role: As a Datalink Support Specialist, you'll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You'll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients. The Company: A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth. Benefits & Opportunities: Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment. Be the face of service for leading aviation clients, gaining industry-wide exposure and influence. Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package. To Be Successful, You'll Need: 2 - 6 years' experience in the aviation industry (FBO, aircraft management, avionics, or pilot). Strong understanding of aircraft operations and avionics troubleshooting. Experience in customer-facing or client support roles, ideally within commercial aviation. Interested in Learning More? Reach out to me at ********************** or call 07537 162615 for an initial discussion. Key Words: Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle

Spectra Tech, Inc. is hiring for a Technical Support Engineer in Aiken, South Carolina Responsible for providing best-in-class technical support, preventive maintenance, predictive maintenance, diagnostics/trouble shooting, repairs, spare parts, and upgrades of x-ray systems and equipment. Job Description: Manage the technical and engineering documentation, including drawings, specifications and records of all x-ray systems and equipment our team operates around the country to include configuration and change-control of equipment and documentation. Prepare a complete revised package of system drawings and BOMs for every system currently being used in the field and maintain going forward. Communicate and coordinate efforts with customer personnel to ensure their system documentation and our system documentation are the same. Work with our inspection services team to document system performance and use the data for trend analysis, to properly plan for preventive maintenance, part replacement and, potentially, preventative intervention. Travel to customer sites to troubleshoot/repair, debug PLC or PC-based control programs, and test systems. May oversee the efforts of others or carry out the task yourself. Liaise with a cross-disciplinary team of VJ SMEs to help resolve customer issues as efficiently and effectively as possible to ensure the provision of world-class customer service. Interface with customers by phone, email and in person. Act as the liaison between the field and purchasing teams to ensure replacement and spare parts are ordered and delivered in the most cost- and time-efficient manner possible. Ensure quality and safety are of the highest priority in day-to-day operations. Conduct work in accordance with Company's safe working practices and procedures and to established quality management procedures. Essential Skills: Associate's degree in a STEM discipline accompanied by a minimum of seven (7) years of relevant technical and engineering experience with a minimum of two (2) years with customer interfacing responsibility. At least 2 years of hands-on technical experience in an industrial environment. US citizen with the ability to satisfy the site access requirements for nuclear and defense facilities. Will need a US passport and real ID. Broad understanding of electro-mechanical systems with the ability to rapidly learn the functionality of all existing equipment and systems in the field. Capable of quickly understanding the interaction of the x-ray equipment with the customer's operating environment, workplace processes, regulations and requirements. Demonstrated proficiency in the English language with strong written and verbal communication skills. Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications. Prior experience reading and interpreting electrical and mechanical drawings. Well-developed technical aptitude and proven electro-mechanical troubleshooting capability. Ability to travel 30-50% to customer locations and other VJ locations within the US. Familiarity with CAD programs. Positive team player able to work across multiple technical disciplines and levels. Self-motivated with a positive attitude and creative problem-solving skills. Excellent interpersonal skills with the ability to build and maintain relationships. Non-Essential Skills (Preferred): Bachelor's degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role. Prior work experience with motion control design, PLC/PC programming, and distributed control theory. SolidWorks experience. Prior experience with automation and control system software programs. Familiarity with x-ray or CT technology. Experience working within a recognized quality management system (ISO9001, AS9100, NQA-1, etc.). Physical Demands: Regularly required to sit, walk, bend, and stand in both industrial and office environments. Effective communication required in person, phone, email, and other devices. Frequent use of hands to operate office equipment, hand/power tools, and system controls. Ability to lift, carry, and maneuver up to 50 pounds alone (heavier with assistance). Required to install and assemble electro-mechanical parts and components. Must be able to work in varied customer locations, including dusty industrial environments. Must consistently perform essential functions in a safe and alert manner while wearing appropriate PPE. (function () { 'use strict'; social Share.init(); })();