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Become A Motor Room Controller

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Working As A Motor Room Controller

  • Making Decisions and Solving Problems
  • Identifying Objects, Actions, and Events
  • Getting Information
  • Monitor Processes, Materials, or Surroundings
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $137,780

    Average Salary

What Does A Motor Room Controller Do At Marriott International

* Assign room according to guest request and preferences whenever possible.
* Pre-register designated guests and prepare key packets.
* Organize and coordinate check-in/pre-registration procedures for arriving groups.
* Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
* Confirm reservations and cancellations.
* Review out-of-order rooms daily.
* Ensure rates match market codes and document exceptions.
* Verify and adjust billing for guests.
* File guest paperwork or documentation.
* Set up/process all guest check-ins/check-outs.
* Activate room keys.
* Secure valid payment.
* Identify any over-commitments.
* Perform duplicate reservation checks; block rooms.
* Run daily reports.
* Follow up with guests to ensure their requests or problems have been met to their satisfaction.
* Receive, record, and relay messages accurately, completely, and legibly.
* Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
* Coordinate tasks and work with other departments.
* Serve as a departmental role model.
* Develop and maintain positive working relationships with others; support team to reach common goals.
* Comply with quality assurance standards.
* Stand, sit, or walk for an extended period of time.
* Enter and locate information using computers and/or POS systems.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17001L81 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit marriott.com/careers to learn more about our workplace culture and career opportunities.
* So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local

What Does A Motor Room Controller Do At Wyndham Worldwide

* Responsible for the Guest Room Inventory Distribution for the resort** : Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests.
* Ensures that special reservations and accommodations are handled properly.
* Blocks group rooms, daily rooms, special request and VIP rooms.
* Maintains a room pool from which rooms may be pulled for early arrivals and special requests.
* Coordinates the status of rooms with Housekeeping and Engineering.
* Communicates priority arrivals with Housekeeping, Engineering and resort leadership as applicable.
* Is thoroughly knowledgeable with all resort room types and resort facilities.
* Have a thorough understanding of hotel occupancy trends(50%time)
* Responsible for the Guest Services function of the resort** : Promptly greet guests in a friendly and professional manner.
* Complete guest registration process, issue unit keys, and provide resort information and area attractions details and directions in accordance with Guest Services standards.
* Accurately process all cash and credit card transactions in accordance with established procedures.
* Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier and other reports, preparing deposit, and counting/securing of assigned bank.
* Complete check out procedures, compute bills, and verify that the correct charges and credits are posted to the corresponding guest folio, collect payment and makes changes as required.
* May routinely reserve and confirm guest reservations for individuals and/or groups that are requested either by phone or from within the company; process cancellations, revisions, and information updates on changes.
* Make pre-arrival informational calls to booked incoming guests, confirm and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations.
* Provides quotes for room rates, completes reservation modification report weekly, send daily resort update, assist with Pay At The Front Desk (20% time

What Does A Motor Room Controller Do At Marriott International

* Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
* Identify guest reservation needs and determine appropriate room type.
* Verify availability of room type and rate.
* Explain guarantee, special rate, and cancellation policies to callers.
* Accommodate and document special requests.
* Answer questions about property facilities/services and room accommodations.
* Follow sales techniques to maximize revenue.
* Input and access data in reservation system.
* Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
* Follow proper escalation procedures when addressing guest concerns.
* Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language; answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=180007DW Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin

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How To Become A Motor Room Controller

To become an air traffic controller, an applicant must

  • Be a U.S. citizen
  • Have a bachelor’s degree, or work experience, or a combination of education and experience totaling 3 years
  • Pass medical and background checks
  • Achieve a qualifying score on the Federal Aviation Administration (FAA) preemployment test, which includes a biographical assessment
  • Pass the Air Traffic Standardized Aptitude Test (AT-SAT)
  • Complete a training course at the FAA Academy (and start it before turning 31 years of age)

The AT-SAT is an 8-hour, computer-based exam. Some of the characteristics tested include arithmetic, prioritization, planning, tolerance for high intensity, decisiveness, visualization, problem solving, and movement detection.

Controllers also must pass a physical exam each year and a job performance exam twice per year. In addition, they must pass periodic drug screenings.

Education

The FAA sets guidelines for schools that offer a program called the Air Traffic Collegiate Training Initiative, or the AT-CTI program. AT-CTI schools offer 2- or 4-year degrees that are designed to prepare students for a career in air traffic control. The curriculum is not standardized, but courses focus on subjects that are fundamental to aviation. Topics include aviation weather, airspace, clearances, reading maps, federal regulations, and related topics.

Also known as a biodata test, the biographical assessment is a personality exam that looks at a candidate’s response patterns in order to determine whether the person is a good fit for additional air traffic education. For more information, see the Office of Personnel Management (OPM) page on biodata tests. Applicants who pass both the AT-SAT and the biographical assessment are eligible to enroll in an intensive training course at the FAA Academy.

Air traffic controllers also may apply for positions through vacancy announcements made to the general public when such announcements are available. The announcements allow those with no special experience or education to apply to become air traffic controllers. These applicants generally must have completed a 4-year degree, have equivalent sequential work experience, or have some combination of the two. To improve their chances of passing the exam, applicants from the general public should try to educate themselves along the lines of the AT-CTI and AT-SAT standards.

Work Experience in a Related Occupation

Applicants with only a high school education will need to have years of sequential work experience or a combination of experience and education. Work experience includes work as a commercial pilot, navigator, or flight dispatcher. Other work experience that requires knowledge of aviation topics, such as weather and flight regulations, may be acceptable.

Candidates with previous air traffic control experience are automatically eligible to apply for air traffic controller positions. They do not need to take the FAA preemployment test. There can be specific job postings for those who already have experience working as an air traffic controller, such as through the military.

Training

Most newly hired air traffic controllers are trained at the FAA Academy, located in Oklahoma City, Oklahoma. The length of training varies with the position and the applicant’s background. Applicants must be hired by their 31st birthday.

After graduating from the Academy, trainees are assigned to an air traffic control facility as developmental controllers, until they complete all requirements for becoming a certified air traffic controller. Developmental controllers begin their careers by supplying pilots with basic flight data and airport information. They then advance to positions within the control room that have more responsibility.

As the developmental controllers master various duties, they earn increases in pay and advance in their training. Those with previous controller experience may take less time to become fully certified.

Trainees who fail to complete the Academy or their on-the-job training within a specified time are usually dismissed.

There are opportunities for a controller to switch from an en route position to an airport position, although the transfer requires additional Academy training. Within both of these categories, controllers can transfer to jobs at different locations or advance to supervisory positions.

Licenses, Certifications, and Registrations

All air traffic controllers must hold an Air Traffic Control Tower Operator Certificate or be appropriately qualified and supervised as stated in Title 14 of the Code of Federal Regulations, Part 65. They must be at least 18 years old and fluent in English, and they must comply with all knowledge and skill requirements.

Important Qualities

Communication skills. Air traffic controllers must be able to give clear, concise instructions, listen carefully to pilot’s requests, and respond by speaking clearly.

Concentration skills. Controllers must be able to concentrate in a room where multiple conversations occur at once. For example, in a large airport tower, several controllers may be speaking with several pilots at the same time.

Decisionmaking skills. Controllers must make quick decisions. For example, when a pilot requests a change of altitude or heading to avoid poor weather, the controller must respond quickly so that the plane can operate safely.

Math skills. Controllers must be able to do arithmetic accurately and quickly. They often need to compute speeds, times, and distances, and they recommend heading and altitude changes.

Organizational skills. Controllers must be able to coordinate the actions of multiple flights. Controllers need to be able to prioritize tasks, because they may be required to guide several pilots at the same time.

Problem-solving skills. Controllers must be able to understand complex situations, such as the impact of changing weather patterns on a plane’s flight path. Controllers must be able to review important information and provide pilots with appropriate solutions.

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Motor Room Controller jobs

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Motor Room Controller Typical Career Paths

Motor Room Controller Demographics

Gender

  • Male

    65.9%
  • Female

    31.7%
  • Unknown

    2.4%

Ethnicity

  • White

    68.0%
  • Asian

    14.1%
  • Hispanic or Latino

    13.9%
  • Unknown

    3.0%
  • Black or African American

    1.0%
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Languages Spoken

  • French

    36.4%
  • Arabic

    27.3%
  • Spanish

    27.3%
  • Berber

    9.1%
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Motor Room Controller

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Motor Room Controller Education

Motor Room Controller

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Top Skills for A Motor Room Controller

40ControlRoomDeputydutiesElectricMotorsPhoneCallsFrontDeskAgentsEmergencyPWMPIDMatlabControlSystemDoorsRoomInventoryCctvRoomVacanciesMarshaBldcCAcidCureFMCFpgaCmsc

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Top Motor Room Controller Skills

  1. 40Control Room Deputyduties
  2. Electric Motors
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • designed the hardware and wrote the software for a DSP-based controller for three-phase electric motors from 300 to 3500 horsepower.
  • Assisted phone calls from all departments and serviced them as necessary.
  • Lead the front desk agents when supervisors were detained.
  • Observed and responded to unauthorized movement and/or emergency situations.
  • Implemented PID Control algorithm using Arduino Uno.

Top Motor Room Controller Employers

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