Dual Rate Table Games Supervisor
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! In this role, you'll: * Safeguard company assets in assigned casino pit area. * Supervise and support dealers in assigned casino pit area.
* Issue playing cards and dice, and examine for irregularities.
* Authorize fills and credits.
* Provide exceptional service to guests.
* Effectively resolve guest complaints.
* Complete applicable paperwork.
* Perform additional responsibilities as assigned.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Job Spy (Application Only)
Motor City Casino Hotel job in Detroit, MI
You will be prompted to create a user name and password which will allow you to manage your employment account with MotorCity Casino. This will also enable you to apply for specific positions if one of interest becomes available.
Thank you for your interest in MotorCity Casino Hotel!
Revenue Manager
Baroda, MI job
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Revenue Manager is responsible to provide revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations and marketing organizations. The Revenue Manager is also responsible for royalty accounting and invoicing and has two direct reports.
Ideally with a university degree in Strategic Marketing or Hospitality/Tourism management. An MBA would be an asset. Minimum 2 years work experience as Revenue Manager, Marketing Manager, Marketing Analyst. Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.
Valet Attendant
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
We're hiring Valet Attendants to join our team! In this role, you'll:
* Greet guests professionally and with enthusiasm.
* Safely park and retrieve vehicles as requested by guests.
* Issue valet ticket upon each guest's arrival, and collect valet tickets at departure.
* Demonstrate the highest level of care and courtesy to all guests, while staying alert to their needs.
* Inspect vehicles for overall condition and note any dents, missing parts, or distinguishing features.
* Perform additional responsibilities as assigned.
Event Person
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! As Event Person, you'll set up, break down, and service all banquet rooms in accordance with customer contracts and MotorCity's high standards of quality.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and your uniforms and their cleaning will be paid for. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Project Crew Porter
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! We're hiring Project Crew Porters to join our dedicated team of professionals. In this important role, you'll help maintain a clean and safe environment for all guests and staff.
Additionally, you'll:
* Clean carpets, upholstery, hard surface floors, escalators, and walls.
* Operate a variety of cleaning equipment.
* Perform additional duties as assigned.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Maintenance Trainee Level I
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! As Maintenance Trainee Level I, you'll perform minor repairs involving knowledge of HVAC, plumbing, electrical and carpentry. You'll perform additional responsibilities as assigned.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and your uniforms and their cleaning will be paid for. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Busser
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
As Busser, you'll provide enthusiastic, courteous, and professional service to our guests. Additionally, you'll:
* Provide a comfortable environment for our guests.
* Function as an ambassador for the MotorCity Casino-Hotel.
* Clear tables after guests depart, taking silverware, dishes, and glassware to appropriate areas.
* Promptly clean table tops, chairs, booths and floor.
* Set up tables.
* Assist server with food delivery and other requests during peak periods.
* Respond appropriately to guest requests, communicating with servers if necessary.
* Smile and make eye contact with guests and thank them as they depart.
* Maintain impeccable appearance of restaurant outlet.
* Must have a strong desire to develop repeat clientele by consistently providing great guest service.
* Performs other duties as assigned.
Promotions Coordinator
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. The Promotions Coordinator plays a key role in planning, organizing, and executing MotorCity promotions and special events. This position supports the Marketing Department by ensuring all promotional initiatives run smoothly, are accurately communicated, and deliver an exceptional guest experience.
In this role, you'll:
* Coordinate and support the execution of MotorCity promotions and special events from concept to completion.
* Collaborate with cross-functional departments to ensure consistent and timely communication of promotional activities.
* Assist in the development of promotional concepts, formats, and materials.
* Draft clear and accurate rules, regulations, and terms for promotions and events.
* Maintain and update promotional calendars, timelines, and project tracking tools.
* Monitor promotional budgets and expenses; assist with purchase orders, check requests, and financial documentation.
* Respond to guest questions and concerns regarding promotions in a timely and professional manner.
* Ensure all project deadlines and compliance requirements are met.
* Perform additional responsibilities as assigned.
This is an on-site role-team collaboration happens in the office during standard business hours.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Seamstress
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! We're hiring a Seamstress to join our team. In this role, you're responsible for sewing, alterations, fittings, and recording transactions of the Wardrobe Department.
Additionally, you'll:
* Use a variety of equipment to sew and perform alterations, including a straight stitch sewing machine, serge machine, blind stitch machine, heat seal, steam iron, scissors, and rippers.
* Perform all stitching, tailoring, and mending work necessary to alter a garment to properly fit an associate.
* Repair garments, including replacing zippers, hems, reinforcing seams and making alterations.
* Perform additional responsibilities as assigned.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Electrician
Sault Ste Marie, MI job
Job Description
The Electrician, under the direction of the Maintenance Manager, is responsible for the installation of new electrical applications and repair of existing electrical installations on both interior and exterior portions of all Kewadin Casino properties. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Must have knowledge of and comply with the State of Michigan electrical codes.
Responsible for installation of new fixtures and outlets.
Must be able to provide cost estimates for completion of electrical projects including supplies needed.
Must be able to trace out short circuits in wiring, using test meter to locate and correct the issue.
Must be able to strip insulation from wire ends, using wire stripping pliers, and attach wires to terminals for subsequent soldering.
Must be able to examine electrical units for loose connections and broken insulation and tighten connections, using hand tools.
Ability to execute the installation of, or updating controllers and panels, using all necessary equipment.
Ability to cut metal components for installation.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
Maintains inventory of electrical parts and supplies.
Maintains stock inventory in electrician vehicle to be prepared for emergencies.
All other job-related duties as assigned.
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, customers and outside vendor/service providers.
PHYSICAL REQUIREMENTS:
Position medium with lifting of 50 pounds maximum and frequent lifting/carrying up to 25 pounds. Physical factors include frequent standing, lifting/carrying, stooping, kneeling, crawling, reaching, manual handling, use of near vision, depth perception, color vision, driving; occasional walking, sitting, pushing/pulling, climbing, use of hearing, smell, midrange/far vision and bending. Working conditions include frequent exposure to noise and occasional exposure to weather, extreme heat/cold, wet/humidity, vibration and air quality. Potential hazards include constant exposure to electric shock; frequent equipment use; occasional exposure to moving mechanical parts, high exposed places, infectious exposure and client contact. Personal Protection Equipment/Clothing needed to perform job include ear protection, eye protection, steel toed boots or shoes and electrical specific tools
REQUIREMENTS:
Education: High School diploma or equivalent required.
Experience: Minimum of 5 years of experience in the building maintenance or construction field required.
Certification/License: Journeyman Certification required. Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver's license review and insurability standards with the Sault Tribe Insurance Department.
Knowledge, Skills and Abilities: Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Must have math skills. Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or structures. Must understand that the position requires being careful about detail and thorough in completing work tasks. Must have excellent public relation/customer service skills and be able to exhibit friendly and positive attitude and establish and maintain effective communication with co-workers and supervisors. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers and the general public. Must be able to work extended hours when needed. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must be able to work under pressure and handle difficult situations. Must have organizational skills and be able to plan, prioritize and manage work load to meet goals in a timely manner. Native American preferred.
Job Posted by ApplicantPro
Guest Service Agent Front Desk
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and procedures. You'll perform additional responsibilities as assigned.
Minimum age requirement for this position is 21.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Theater/Entertainment Technician
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
As Theater/Entertainment Technician, you'll assemble staging, backline, props, and scenery.
Additionally, you'll:
* Install and operate rigging, lighting, stage, backline, video, sound equipment, and scenery for theatrical, musical entertainment, club, sporting, private, convention, auto, and other events.
* Load and unload trucks.
* Clean equipment as needed.
Spa Technician (Massage Therapist)
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
As Massage Therapist, you'll:
* Provide excellent massage and body services to all Spa guests.
* Follow established protocols and checklists to enhance the guest experience.
* Assist with inventory control.
* Be available for on-call appointments within a minimum of eight hours notice; must arrive 15 minutes before shift to prepare for first appointment.
* Work varying shifts based on business needs, including holidays and weekends.
* Perform additional responsibilities as assigned.
EMT/Security Officer
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! We're hiring EMT/Security Officers to join our team. In this role, you'll help ensure the safety of guests and associates. You're responsible for properly executing security duties, administering first aid, and emergency medical attention to guests and associates.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Surveillance Operator
Saint Ignace, MI job
The Surveillance Operator, under the direction of the Surveillance Manager, is responsible for monitoring the Kewadin Casino property using a digital surveillance system. The position is responsible for protecting the assets of the Casino through random observations. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Protects company assets, customers, team members and casino property.
Monitors the casino and property for any abnormalities using a CCTV digital surveillance system.
Writes surveillance reports and errors in procedures forms when needed.
Answers phones and radios and dispatches security when needed.
Contacts tribal police and emergency services when needed.
Saves footage and generates reports corresponding with footage.
Records daily events in the surveillance log book.
Investigates money shortages and perform in-house audits.
Maintains a video library of any procedure violations of incidents that occurs on Kewadin Casino
Investigates claims of theft reported to the security department.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
Complies with company and departmental policies and procedures.
Acts as a Gaming Commission representative when delivering NSF notices.
Conducts drug tests on team members when needed.
Inspects slot machines before adding and/or removing them from the gaming floor.
Assists Tribal Police by reviewing incidents that happen on casino property.
Must attend training.
Checks decks of cards for imperfections.
Maintains clean work area by performing light janitorial duties.
All other job-related duties as assigned.
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, Tribal Police, customers, and outside vendor/service providers.
PHYSICAL REQUIREMENTS:
Position light with lifting of 20 pounds and frequent lifting/carrying up to 10 pounds. Physical factors include constant sitting, use of hearing, frequent use of near/midrange/far vision; occasional standing, walking, pushing/pulling, climbing, stooping, kneeling, crawling, reaching, manual handling, use of depth perception, color/field of vision, travel and typing and bending. Working conditions include constant exposure to air quality and occasional exposure to weather, extreme heat/cold, wet/humidity and noise. Potential hazards include constant exposure to electric shock; frequent exposure to client contact, infectious exposure, and computer use; occasional exposure to highly exposed places and equipment.
REQUIREMENTS:
Education: High School diploma or equivalent required.
Experience: One year of experience in surveillance preferred.
Certification/License: Security/Surveillance Trade or Technical School Certificate preferred. Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission.
Knowledge, Skills, and Abilities: Knowledge of Casino policies and procedures preferred. Knowledge of or ability to learn to use word processing and spreadsheet and database software required. Knowledge of casino table games preferred. Knowledge and ability to identify cheating methods for casino games preferred. Knowledge of surveillance policies and procedures preferred. Must be able to learn to use digital surveillance equipment. Must be able to communicate effectively both orally and in writing. Must be able to establish and maintain effective communication with co-workers and supervisors. Must be able to work extended hours when needed. Must be flexible and available to work various shifts, including nights, weekends, and holidays. Decision-making skills preferred. Must be able to work with minimal to no supervision. Must maintain confidentiality. Native American preferred.
Dealer Trainee
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
We're seeking candidates to join our exciting Dealer Training School.
The required training will be 30 unpaid 4 hour sessions, Monday through Friday for 6 weeks. Class times to be determined.
Part-time employment may be offered (but is not guaranteed) after successful completion of the training. If a job offer is made, applicants must pass a background check, drug screen, and obtain an MGCB occupational license.
Cage Cashier
Motor City Casino Hotel job in Detroit, MI
Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!
As Cage Cashier, you're responsible for performing high-volume cash and non-cash transactions for our guests in a courteous, accurate, and timely manner. You must strictly adhere to department policies and procedures to maintain the integrity of the Cage Operation.
Additional responsibilities include:
* Adherence to MotorCity Casino Hotel's Policies and Procedures.
* Assist guests with cash outs, cash checks, and foreign currency.
* Compliance with federal Title 31 procedures.
* Additional duties as assigned.
Entertainment Manager I
Motor City Casino Hotel job in Detroit, MI
PENDING MGCB APPROVAL Join the best game in town! You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. We're seeking an experienced and dynamic Entertainment Manager I to join our team. In this role, you'll assist with procuring top-tier entertainment, managing event logistics, and collaborating with internal teams to maximize audience engagement and revenue.
Additional requirements include:
Box Office & Ticketing
* Oversee all ticketing operations (online, in-person, phone, will-call), including ticket sales, exchanges, refunds, allocations, and comps.
* Serve as the box office point of contact for patrons; resolve inquiries, seating issues, and complaints.
* Maintain and supervise ticketing system setup: create events, seating charts, pricing tiers, holds, etc.
* Generate box office reports (daily, weekly, show-level), reconcile sales, and coordinate with finance/accounting.
* Train, schedule, and manage box office staff, ushers, and front-of-house personnel.
Venue Operations
* Manage venue operations before, during, and after events including, facility setup, signage, and venue asset.
* Ensure venue cleanliness, safety, maintenance, and compliance with codes and policies.
* Manage in-house staff (Event Staff Supervisors, Box Office Supervisors and Ushers).
* Coordinate with performers, agents, production crews, and technical staff to ensure seamless event delivery.
* Develop, document, and enforce operational policies, standard procedures, and emergency protocols.
Entertainment Programming
* Plan and schedule entertainment events, theme nights, artist residencies, and special programming for Radio bar and internal departments.
* Negotiate contracts with local talent, promoters, and agents.
* Manage riders, hospitality, and backstage requirements.
* Collaborate with marketing/sales to drive ticket demand and promotions.
* Analyze event performance, audience feedback, and trends to refine programming and venue offerings.
You'll perform additional responsibilities as assigned.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Banquet Bartender
Sault Ste Marie, MI job
The Bartender, under the direction of the Banquet Captain, is responsible for welcoming and serving guests food and drink in a courteous and timely manner and keeping work areas cleaned and stocked. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, always striving to exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Mixes and serves guests drinks.
Checks identification of customers to verify age requirements to purchase alcohol.
Ensures the bar is fully stocked and ready to serve guests.
Cleans work and bar areas throughout the shift and ensures areas are clean and stocked for the next shift.
Ensures no minors or intoxicated guests are served alcoholic beverages.
Complies with TIPS guidelines for serving guests.
Provides attentive, cheerful, courteous, and professional service to all customers.
Rotates inventory to ensure the product sold is fresh.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
Processes cash transactions and reconciles to the point-of-sale system.
All other job-related duties as assigned.
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, Board of Directors, and customers.
PHYSICAL REQUIREMENTS:
Position medium with the lifting of 50 pounds maximum and frequent lifting/carrying up to 25 pounds. Physical factors include constant standing, walking, pushing/pulling, use of hearing, smell, near/midrange/far vision, depth perception and color/field of vision; frequent carrying/lifting, stooping, reaching, manual handling, typing, and bending; occasional sitting, climbing, kneeling, and crawling. Working conditions include constant exposure to noise and air quality; frequent exposure to extreme heat/cold and dimly lit conditions; occasional exposure to weather, wet/humidity, and vibration. Potential hazards include constant exposure to moving mechanical parts, chemicals, computers, and equipment; occasional exposure to high/exposed places; insecticides/pesticides and client contact.
REQUIREMENTS:
Education: High School diploma or equivalent preferred.
Experience: Experience working as a bartender or in the food service or customer service field preferred.
Certification/License: Will be required to complete TIPS training & certification upon hire.
Knowledge, Skills, and Abilities: Knowledge of customer service standards is required. Must have excellent appearance and personality. Must have basic math skills. Must be able to work in high-stress environments and handle difficult situations. Must be able to communicate effectively both orally and in writing. Must be adaptable. Must be flexible and available to work various shifts, including nights, weekends, and holidays. Must be able to work extended hours when needed. Must be able to learn how to operate a telephone, POS system, glass washer, pop, and beer and liquor systems. Must be able to handle multiple transactions at the same time. Must be able to establish and maintain an effective working relationship with supervisor personnel, coworkers, and the general public. Native American preferred.