Customer Support Manager - Northern VA/MD
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewOur people are on the front lines of our organization, building strong, long term business relationships and promoting our products and services to our valued customers. Customer Support Management to Motorola Solutions is offering the very best service to our customers, always. We pride ourselves on our knowledge, expertise and ability to solve problems. This exciting new opportunity is supporting State & Local governmental in the Mid-Atlantic Northern VA/MD.
Job Description
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products.
Manage government contracts with responsibility for the successful delivery of service products for state and local government customers.
Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.
Responsible for marketing sophisticated/integrated service programs to multiple layers within customer organizations and works closely with the direct and indirect sales teams.
Responsible for the development of service account plans and profiles, goals and strategies within assigned accounts.
There is a major emphasis on developing customer relationships that will position Motorola Solutions for Service growth throughout the designated customer base.
The CSM must be willing to travel throughout the designated region (State of Maryland or Northern Virginia) and meet with customers face to face on a regular and ongoing cadence.
Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance.
Work with customers to discuss concerns and drive corrective actions to closure.
Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables.
Ensure that customers receive appropriate and timely reporting as required by the Services Contract.
Manage sub-contractors' deliverables and adherence to agreed scope and outcomes.
Manage product quality issues as needed (MTN's)
Engage as needed in the case management process to ensure proper service delivery.
Assist partners, vendors, and customers as needed with payment and billing issues.
Identify and implement areas for improvement to ensure improved service quality and best practice delivery.
Ensure all operational documentation remain up to date and relevant.
Manage third party vendors.
Manage contract change management.
Work with Service Contract and Subscription Operations (SCSO) for contract loading, renewals, and service contract change order requests.
Gather and provide Booking Packages to SCSO for contract loading.
Work closely with the Motorola Project Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery.
The CSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed.
Work with customer and field teams to create and/or update existing Customer Support Plans (CSP)
Create customer and service provider Statements of Work (SOW)
Execute contract documents and obtain customer purchase orders
Manage the service contract renewal process for all assigned lower complexity service agreements; including but not limited to customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates/changes, Installation Agreements (write-up, obtain PO, and manage)
Lead and manage the coordination of variation and other change request response and implementation of approved changes.
Oversee the change implementation into service delivery operations in coordination with customer.
Work with customers on up-sell/cross-sell
Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets, and Installs.
Achieve stated on time contract renewal goal
Achieve stated services growth goal for assigned contracts
Candidate Requirements
The CSM must reside in the state of Maryland or Northern Virginia to fully support their customers.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
#LI-CC1
Target Base Salary Range: $75,000 - $110,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
3+ years of experience in one of the following: Lifecycle Service Account Management, Sales, Customer Service, Systems Implementation, Integration, System Management, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Motorola Solutions, Radio Frequency, Radio Systems, Public Safety, Military or Technical Services Sales.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplyDirector of Sales, United States Marine Corps (USMC)
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewSilvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies.
With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.
Job Description
THE OPPORTUNITY
The
Director of Sales, United States Marine Corps (USMC)
works with and directly reports to the
Senior Director of Sales, USA.
The successful individual in this role will be focused on increasing sales of Silvus' MIMO-MANET products within the USMC account domain and will actively participate in all aspects of the sales cycle. This position is eligible for 100% remote work depending on location.
ROLE AND RESPONSIBILITIES
Sales Management: Direct and oversee the entire sales process, targeting customers in line with the company's strategic objectives. Responsible for not only initiating customer interaction, but also guiding the final sales and ensuring successful follow-up.
Business Relationships: Establish and maintain relationships with partners and customers in the United States Marine Corps (USMC) market. Identify new programs, market segments, and opportunities that build on the company's core MIMO solutions.
Event Support: Participate in trade shows, conferences, and customer events to support sales development.
Market Awareness: Stay updated on market trends, changes, and competitor actions that may impact the company's positioning. This includes setting and meeting an annual target for new business to support growth in the USMC market.
Pipeline Management: Contribute to building a robust pipeline of business opportunities. Regularly update the CRM database with a forecast of opportunities to help inform key business decisions.
Product Knowledge: Develop and maintain a deep understanding of our MIMO solutions. This knowledge will help effectively communicate the value and benefits of our products to customers and prospects.
Customer Service: Foster a customer-centric approach in all dealings. Promptly address any customer concerns or complaints and use feedback to provide improvements.
Travel Requirements
- up to 50% of the time, but variable.
REQUIRED QUALIFICATIONS
Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field
Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure.
Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices.
Knowledge of military C2, C5ISR, EW, or SIGINT applications.
Military/Aerospace industry and acquisition experience.
Solid understanding of US DoD funding and procurement cycles.
Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.).
Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date.
Must be a U.S. Citizen due to clients under U.S. government contracts.
All employment is contingent upon the successful clearance of a background check.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
Demonstrated business development and sales experience in autonomous military systems.
Extensive USMC or Naval Special Warfare (NSW) experience.
Strong technical acumen and understanding of USMC tactical communications challenges and solutions.
Leadership, management, and program management experience.
Track record of successful sales of MANET and/or radio solutions and a working understanding of alternative MANET technologies and their relative strengths.
A track record of working with resellers and distributors and overseeing their activities.
Strong communication skills.
Familiarity with CRADA formulation and execution.
COMPENSATION: $115,000 - $145,000 / annual base salary plus commission; OTE potential up to $300,000
The pay range is NOT guaranteed. It is based on market research and peer data, and will vary depending on the candidate's experience and qualifications.
Basic Requirements
Bachelor's degree from an accredited university or college plus minimum 4 years of demonstrated business development and sales experience in a technical field; OR High School Diploma/GED with at least 8 years of demonstrated business development and sales experience in a technical field
Prior US DoD military service, with demonstrated increasing levels of responsibility throughout military tenure.
Deep understanding of USMC procurement and MARCORSYSCOM, MCTSSA, and PMTCE program offices.
Knowledge of military C2, C5ISR, EW, or SIGINT applications.
Military/Aerospace industry and acquisition experience.
Solid understanding of US DoD funding and procurement cycles.
Experience leading all phases of business capture (whitepapers, proposals, RFI/RFP response, teaming, strategic positioning, etc.).
Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of start date.
Must be a U.S. Citizen due to clients under U.S. government contracts.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplyServer Test and Productization Specialist
Remote or Austin, TX job
Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > CPU Engineering Hiring in Multiple Locations Our Mission We are dedicated to transforming industry by reimagining silicon and developing next-generation computing platforms. By joining our team, you'll collaborate with world-class engineers to create innovative solutions that push the limits of performance, energy efficiency, and scalability. Our focus is on developing server-class high performance solutions that are highly optimized for the needs of the server product.
Position: Server Test and Productization Specialist
We are seeking a highly experienced Server test and productization specialist to join our team. If you possess a deep understanding of DFX technologies and have experience in NPI and productization of large die, multi-chip solutions using advanced process nodes, we would be pleased to hear from you. This critical role involves taking the product from concept through commercialization to meet customer KPIs for device power, performance and reliability.
The ideal candidate will have extensive knowledge of semiconductor technologies for design, test and manufacturing. Experience with state-of-the-art test technologies to reduce test time and failure rates for datacenter products is highly desired. Strong analytical, problem-solving, and communication skills are essential for excelling in this position.
Minimum Qualifications:
* Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field and 8+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience.
OR
Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field and 7+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience.
OR
PhD in Electrical Engineering, Computer Engineering, Computer Science, or related field and 6+ years of Hardware Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or related work experience.
Preferred Qualifications:
* Master's in Computer Science/Engineering, Electrical Engineering, or related field with 15 years of experience in semiconductor product development
* Over 10 years of experience in testing and manufacturing SoCs in the semiconductor industry
* Experience in NPI and productization of one or more SoCs
* Expert understanding of deep submicron technology nodes and related transistor effects
* Expertise in yield analysis and yield improvement features for large die SoCs
* Expertise in test insertion flows and trade-off analysis between cost and quality
* Expertise in analysis of process variation and binning of high-performance server SoCs
* Experience with 2.5D and 3D chiplet architectures and related test methodologies
* Solid understanding of voltage and thermal stress on 100W+ devices
* 5+ years in developing DFT/DFY/DFM architectures for high performance SoCs
* Experience in qualification of datacenter parts with low SDE rates
Key Responsibilities
* Work with chip architects to understand architecture concept and high-level requirements
* Define and document and product test architecture to meet DPM and cost KPIs
* Define and document mission profile for reliability analysis
* Collaborate with Product Test teams to define test insertion flows, fuse requirements including security provisioning, test metrics and support failure analysis
* Partner with design and technology teams to select technology IPs, optimize timing corners to meet product KPIs
* Participate in new product development, comprehend customer technical requirements, develop architectural solutions to meet those requirements
* Partner with Product management to converge on product KPIs and collaborate with SoC technology and implementation teams to meet the same
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$284,900.00 - $427,300.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Staff Engineer, Technical Account Manager
Remote or Santa Clara, CA job
Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > Software Applications Engineering Qualcomm with its strong Auto Roadmap of SoCs and Software for an immersive and intelligent digital experience is redefining vehicles for the 21st Century. This is an exciting time to be a part of Qualcomm's Auto team as we engage with the auto ecosystem for a major digital transformation across connectivity, infotainment, and autonomous driving.
We are looking for Technical Account Manager (TAM) from the auto industry with proven track record of product level ownership & commercialization into major auto OEMs to drive the Telematics projects. Ideal candidate for this position would have worked in the auto hardware/software ecosystem - OEM or Tier1, Tier 2, led and managed hardware/software delivery of a major project into an OEM. The Technical Account Manager (TAM) at Qualcomm oversees the customers (OEM/ODM) product portfolio and manages the technical aspects of the components (hardware and software) that are designed into the customers projects.
Minimum Qualifications:
* Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
* 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
* 1+ year of experience with debugging techniques.
Preferred Qualifications
* 8+ years wireless industry experience.
* 4+ years of managing mobile technology related large scale customer projects and relationships
* Ability to proactively manage customer expectations to influence customer relations and design decisions
* Excellent oral and written communication skills, including the ability to effectively present information to a range of audiences
* Program Manager, managing complex technical projects in a SW environment
* Experience leading and directing engineers that are in independent functional organizations.
Responsibilities include:
* As primary owner of customer projects, manage overall project from conceptualization to mass production as part of program manager role
* For projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with QCOM internal teams and customer teams on a daily basis
* For projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization
* Align customer milestones with hardware and software deliverables timeline by collaborating with Engineering, product and program management team
* Review the customer portfolio on a regular basis, prioritize customer projects and ensure attention for successful execution of customer projects
* Have strong communication skills, ability to interact with a wide cross section of the organization across Product Marketing, Sales, Finance, Hardware & Software engineering teams
* Customer relationship development and managing
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$145,000.00 - $217,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Contracts Administrator, Intermediate
Remote or San Diego, CA job
Company: Qualcomm Technologies, Inc. Job Area: Legal Group, Legal Group > Contracts Administration/Management Drafts, negotiates, administers, and manages contracts, including outlining clear terms that are aligned with business objectives and stakeholder needs. Actively involved throughout the contract lifecycle from planning requirements to fulfillment of obligations, addressing issues and risks as needed. Applies and maintains current understanding of Qualcomm policies, positions, and operations as well as legal guidelines related to contracts administration and/or management.
Minimum Qualifications:
* Bachelor's degree in Communication, Business, Political Science, or related field and 2+ years of Contract Administration experience or related work experience.
OR
Associate's degree in Communication, Business, Political Science, or related field and 4+ years of Contract Administration experience or related work experience.
OR
High School diploma or equivalent in in Communication, Business, Political Science, or related field and 6+ years of Contract Administration experience or related work experience.
* Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.
Preferred Qualifications:
* Bachelor's, Master's, or Doctorate (including Juris Doctorate) degree in Communication, Business, Political Science, or related field.
* 3+ years of Contract Administration experience.
Principal Duties and Responsibilities:
* Drafts and administers contracts and amendments based on understanding of contracts administration procedures, structure, and guidelines; helps senior team members negotiate contracts.
* Manages contracts and follows up on execution according to terms with limited guidance.
* Researches, analyzes, and interprets contracts to share insights and support the team with limited guidance based on knowledge of contract and legal principles.
* Understands and helps communicate Qualcomm's policies and positions related to contracts with internal parties.
* Analyzes and responds to requests for information in a timely manner, ensuring information is accurate.
* Communicates with internal and some external stakeholders to understand needs and share updates.
* Learns new processes and approaches to accomplish work and recognizes ways to improve existing ones.
* Manages individual project priorities, deadlines, and deliverables with minimal supervision.
* Solicits and follows guidance to make sound, ethical, and timely decisions.
Level of Responsibility:
* Works under close supervision.
* Responsible for own work. Decision-making is limited. Impact of decisions is readily apparent. Errors made typically only impact timeline (i.e., require additional time to correct).
* Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
* Works within the prescribed budgetary objectives of the department. Erroneous decisions, failure to achieve results may cause delays in schedules and result in the re-allocation of some resources.
* Some tasks require multiple steps which must be performed in a specific order; directions or manuals can accurately document the steps necessary to perform the task.
* Some creativity may be required to troubleshoot technical problems or deal with novel circumstances.
* Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$68,400.00 - $102,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Retail Store Sales Associate
Columbus, OH job
WHO YOU ARE:
· YOU embrace technology and are passionate about bringing it to others
· YOU are committed to providing a superior level of customer service
· YOU have strong interpersonal, organizational and communication skills
· YOU thrive working in a fast-paced, dynamic environment
· YOU are a motivated and creative team player
· YOU are proficient with basic computer programs such as Windows and Outlook
· YOU maintain a professional appearance, demeanour and attitude at all times
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Work in partnership with Sales Managers and other employees to maximize store sales and in-store presence
· Maintain high levels of product and service knowledge and provide excellent customer service
· Participate in merchandising and promotional activities
· Ensure accuracy in all transactions, inventory and procedures
· Participate in all manner of store maintenance
Proposal Manager (RFP) - US REMOTE
Motorola Solutions job in Los Angeles, CA or remote
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Delivering more than 2,000 customer-focused proposals a year, Proposal Solutions provides its customers the latest in communications technology and public safety offerings. Our products and services help government, public safety and commercial customers improve their operations through increased effectiveness, efficiency, and safety of their workforce.
Job Description
Note: This is a fully remote position, open to candidates residing anywhere in the U.S. While not required, candidates located within driving distance of one of our nationwide offices are preferred.
Overview:
The Proposal Manager is responsible for guiding a project team in creating persuasive sales proposals that highlight company advantages. Further, the Proposal Manager will ensure that RFP responses are crafted to customer questions, and will coordinate with subject matter experts to ensure each document is both accurate and compelling. The following responsibilities of this role include, but are not limited to:
* Coordinate sales proposals
* Analyze customer request for proposals (RFP) to understand requirements
* Identify opportunities and challenges in order to craft winning responses
* Coordinate team responsibilities, schedule meetings, and set timelines
* Organize content into a well-formatted, cohesive document
* Develop a variety of sales documents (e.g., letters, project justifications, etc.)
* Review competitor materials to regularly enhance sales deliverables
* Other duties as assigned by Management
* Positive attitude with willingness to learn and collaborate
Specific knowledge and skills:
* Bachelor's Degree preferred
* Preferably a background in Business, Marketing, Communications, or related field
* Excellent communication and interpersonal skills, particularly in persuasive writing
* Strong multi-tasking, organizational, and time management skills
* Proficiency with MS Office Suite, Google Suite, AI tools, familiarity with proposal generative tools (like Responsive)
#LI-AB1 #LI-REMOTE
Target Base Salary Range: $70,000 - $82,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
* Bachelor's Degree and 2+ years of marketing, communications, writing, sales, proposal/project management or similar business experience
* OR Associate's degree and 4+ years of marketing, communications, writing, sales, proposal/project management or similar business experience
* OR 6+ years of marketing, communications, writing, sales, proposal/project management or similar business experience
* Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplySoC Systems Performance Engineer, Senior Staff
Remote or San Diego, CA job
Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > PPT Systems Engineering Qualcomm's Chip Architecture multi-site team of systems engineers, hardware and software architects are driving analysis and defining next-generation architectures for our system-on-chip (SoC) products for mobile, automotive, Compute and other product categories.
We have an exciting and dynamic technical position available with a focus on SoC performance analysis. The successful candidate will engage collaboratively across the company to work with architects and engineers in core HW design & verification, SW, marketing, and product planning teams, to:
* Engineer market-leading SoC products with best-in-class performance
* Lead and conduct performance and systems studies
* Conduct or contribute to analysis to define our SOC architecture plans simultaneously taking into account performance, power and thermal
* Collaborate with HW and SW teams to define best-in-class multimedia, modem, compute and memory technologies
* Define complex use cases including new workloads (Gaming, AI) and infer systems requirements
* Deploy simulators, profilers, or hardware to understand performance bottlenecks and provide quantitative justification for architectural changes or tuning
* Directly apply computer architecture knowledge of CPUs, GPUs, DSPs, cache coherency, virtual memory, etc.
* Effectively communicate and experimental results with technical leads and peers
* Creatively overcome obstacles to obtain the answers to architectural questions
* Invent and file patents on technical solutions to relevant problems
*
Position Requirements/Minimum Qualifications:
* Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
* 5+ years System Engineering or related work experience
Preferred Qualifications:
* MS or PHD degree
* 7+ years Systems Engineering or related work experience
* Excellent communication and presentation skills
* Industry experience required in one or more of the following areas:
* Computer Architecture concepts, such as CPU, GPU, DSP, interconnects, shared memory, etc.
* System or chipset development for SoC products, preferably in the mobile market
* OS principles and HW/SW interaction
* SoC bus, interconnect, memory technologies, memory controllers, scheduling, MMUs
* Hands-on experience in using and modifying simulators and performance/power models, especially full-system models
* SystemC and event driven simulators
* Using code and/or system profiling tools
* C/C++ programming
* VLSI design and verification
* Pragmatic scripting & automation skills
* Familiarity with ARM, Linux
* Familiarity with multimedia or communication technologies including audio codec, video codec, camera, WLAN, LTE and 5G
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$179,000.00 - $268,400.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Field Service Technician - Southeast/Central Arkansas
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it.
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description
Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Maintain, optimize, test, document and support complex communications systems.
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
Team with Engineering, Project Management, Sales, Customer Service personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
Deliver a strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)
Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
Unique combinations of both strong multi-site RF communications system and computer/networking skills are required.
Provide weekly reports of activities and accomplishments.
Proficient with Microsoft Office products and Motorola Radio Programming Software suite.
Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams
Self-motivated and self-managed to perform the required duties at a distance from direct supervision
Able to solve customer problems quickly during stressful situations
Working knowledge of various communications test equipment including:
Communication System Analyzers
Ethernet Link test sets
T1 Test Sets
TIMS (Transmission Impairment Measurement Set)
Digital RF Power Meter
Working experience with one or more of the following: Motorola Conventional, SmartNet, and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
Able to demonstrate high level systems expertise and have a minimum of 3+ years of related experience with the following equipment:
Motorola Base Stations (GTR series,)
Consoles (MCC7500, MCC7100)
Channel Banks and T1 Circuits
Computer IP Networks and Configuration
Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
Ideally the individual should have at least one network certification: Network +, Security +, CCNA
Candidate Requirements
Must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Total familiarity with the latest technologies and troubleshooting techniques
Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles.
Must have excellent communications skills and always present a professional image.
Must have a current, valid driver's license and no traffic violations
Must be able to obtain background clearance as required by government customer(s)
Location/Travel
Local travel is required for all planned activities, including potential unplanned events and remediation efforts.
MUST live within a commutable distance to the public safety customers located in the state of Arkansas
Frequent travel throughout the state with approximately 10% or less overnight travel is required.
Position requires on-call rotations to support outages in the territory, 24/7, 365, weekends, holidays.
#LI-CC1
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Target Base Salary Range: $65,000 - $85,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplyFPGA Hardware Engineer
Remote or Boulder, CO job
Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > Hardware Engineering Qualcomm's Government Technologies (QGOV) division develops special products based on its wireless terrestrial and satellite communication technologies for the military, federal, local, and foreign governments. In this role as a Hardware Engineer, you will support government-sponsored research, development, integration and test of such systems, including adaptation and extension of commercial systems to novel applications and environments, as well as internal development efforts. The individual will work on a variety of projects crossing multiple disciplines from across the company to deliver timely results to Customers. You will be responsible for working closely with other engineering disciplines to design, develop, test, automate, and document communication capabilities. Excellent written and verbal communications skills are essential. Candidate must be willing to travel on occasion and be able to work well with others in a technical environment.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Must be a U.S. citizen and eligible to receive a U.S. Government security clearance
Minimum Qualifications:
* Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience.
OR
Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience.
OR
PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.
Preferred Qualifications:
* 12+ years of Hardware Engineering or related work experience.
* 8+ years of experience with FPGA design, embedded system architecture and DSP implementations for real-time embedded systems
* System Verilog RTL design expertise across design and verification
* Deep understanding of Xilinx FPGA architectures and design processes
* Strong understanding of digital signal processing concepts (e.g., filtering, FFT, modulation).
* Knowledge of communication protocols such as AXI4-x, DDRx, PCIe, etc.
* Proficiency with Design Simulation tools like Modelsim, VCS, or Xcelium for behavioral simulation
* Experience customizing and debugging make-based build flows and working with Xilinx's Vivado tools
* Hands-on experience on validation and debug methodologies, static timing analysis, and timing closure
* Proficient with xdc placement and timing constraints
* Experience with scripting languages such as Python and Tcl
* Experience with Repository or Configuration Management Tools such as Git and Gerrit.
* Linux OS proficiency
* Experience developing or debugging UVM-based verification flows is a plus
* Experience with FPGA tools like Synplicity and Certify is a plus
* The ideal candidate would be a self-starter with strong initiative, discipline, motivation, and a focus on quality.
* The candidate must be a team player and be flexible and open to a variety of task assignments within the team.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$121,400.00 - $202,200.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Cloud Video Specialist
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Motorola Solutions fixed and mobile video, access control and software solutions, led by our Avigilon Alta, Avigilon Unity and Pelco portfolios help you find, analyze and share information so you can respond to events with speed and decisiveness to keep your people and property safe. Whether you are looking to deploy a new video security or access control solution, equip your team with body-worn cameras, or leverage analytics through purpose-built applications, we have solutions to meet your needs.
Job Description
We are looking for an accomplished sales professional with a proven track record of over-achieving quotas by selling innovative software and hardware solutions to solve complex enterprise and public sector challenges. Our Sales Executives own significant territories and develop their own territory business strategies in conjunction with our local, regional, and national partners. Our sales teams work alongside world-class Pre-Sales Engineers to build successful relationships that lead to new business opportunities. An ideal candidate can balance hunting near term opportunities with long term strategic relationships while applying solution-selling methodologies to close business, surpass sales targets, and maximize growth.
We think you are a good fit if you are passionate about:
Prospecting end user accounts for new business
Drive demand for Avigilon's cloud native video security platform within assigned territory
Presenting and demonstrating Avigilon Alta software-defined security platform to CISOs, physical security experts, integrators, consultants, facility and property management, faculty, deans, principles, etc.
Developing local and regional partnerships to help design, configure, sell, install, and support Avigilon Alta solutions
Teaming with engineering resources to ensure technical excellence in all positioning, competitive analysis, proposals, RFP responses, and POCs
Providing customers and partners with pricing and configurations to meet their needs as required
Forecasting and reporting activity accurately and in line with expectations
Working closely with Sales Engineers to close the business to meet or exceed sales targets
Forging high-level relationships within accounts to win incremental product and service business
Keeping informed of the competitive landscape
Experience
Bachelor's degree or 5+ years' of technical sales experience
Experience selling enterprise SaaS solutions (within the security industry is considered a plus)
Proven and quantifiable track record of overachievement
Experience selling to mid-market, large enterprise, and public sector end user accounts
Hunter background with a proven history of success
Adept at communicating with a largely technical audience as well as strong C-level/board-level communications and relationship skills
Good knowledge of the security market
Self-starter, goal-oriented, and takes ownership
Good business acumen, experience with contracts and pricing
Excellent interpersonal, communication and presentation skills
Working knowledge of Salesforce.com and CRM tools
Ability to travel up to 50% of the time
Seeking candidates that reside within territory
Target Base Salary Range: $95,000 - $125,00 USD
On Target Earnings Range: $190,000 - $250,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements
5+ years experience in one of the following: Technical Sales, Video Sales or Physical Security Sales
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplyRemote Commercial Service Plumber
Remote or Cleveland, OH job
F5 Facility Services is seeking a highly skilled and self-reliant Remote Commercial Service Plumber to join our expanding team. This is a remote position that requires exceptional autonomy and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing expert plumbing troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong understanding of commercial plumbing systems, superior problem-solving skills, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, the ability to utilize customer-specific software for time tracking and job management, and proficiency in operating multiple types of clog clearing equipment.
Responsibilities:
• Perform plumbing troubleshooting, diagnostics, and repairs on commercial plumbing systems, including water lines, sewer lines, drains, fixtures, and water heaters, requiring minimal direct supervision.
• Install, maintain, and repair plumbing fixtures and equipment in accordance with local and national plumbing codes.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial plumbing systems to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings.
• Communicate effectively with clients, providing clear explanations of plumbing issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided service vehicle and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
• Operate and maintain a variety of clog clearing equipment, including snakes, jetters, and other specialized tools.
Qualifications:
• Minimum of 3-5 years of experience as a Commercial Service Plumber.
• Proven ability to work independently and manage time effectively.
• Strong knowledge of commercial plumbing systems and relevant codes.
• Proven ability to troubleshoot and repair complex plumbing problems.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics.
• Proficient in the use of plumbing tools and equipment.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for plumbing projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
• Demonstrated experience operating and maintaining various drain cleaning and clog removal equipment.
Preferred Qualifications:
• Valid Plumbing License
• Experience with backflow prevention and testing.
• Certifications in specific plumbing systems or technologies.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
Auto-ApplyField Engineer - Remote CST or EST
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description
Note: Preferred candidates will reside in the Central time zone or Eastern time zone.
Overview:
The Field Engineering team plays a crucial role in enhancing public safety by deploying Computer-Aided Dispatch (CAD), Mobile Applications, and Records Management Systems (RMS). They handle all on-premise hardware and equipment installations for government and municipal projects, following Standard Operating Procedures (SOPs) to ensure consistent quality and promote efficient standardization and reuse.
Your responsibilities will include:
Managing and executing customer installation activities within agreed upon project timeframes.
Verifying the complete functionality and readiness of systems for software deployment.
Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and troubleshooting.
Gaining a deep understanding of public safety customer environments to ensure optimal product security and reliability.
Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities.
Deliver solutions that align with existing products, standard interfaces, and pre-defined procedures.
Diagnose and resolve issues across systems, networks, and infrastructure.
Develop and document Standard Operating Procedures (SOPs) as needed.
Identify defects, work with project team/Engineering to support through resolution.
Adhering to all corporate guidelines and completing required training, including CJIS compliance.
Accurately logging billable hours for project work.
Occasional travel (25%-50%) will be required, depending on project and business needs.
Proven experience installing, administering, and troubleshooting the following:
Server Virtualization/Containerization: Specifically VMware ESXi v.7+ and/or Red Hat OpenShift.
Database Servers: Particularly Microsoft SQL Server 2019 and later
Server Operating Systems: Including Windows Server 2019 and later
Workstation Operating Systems: Such as Windows 10 & 11, and Linux
Network LAN Switches: Experience with HP Arista is a plus
Storage Area Network (SAN): Experience with HPE Alletra and Nimble is a plus
Basic Firewall and Router knowledge: Fortinet Fortigate experience is a plus
Server and Workstation hardware: Experience with HPE compute hardware is a plus
Window Active Directory (AD) administration including Group Policy Object (GPO) and Domain Name System (DNS)
Experience using TeamCity is a plus
Prior experience with the deployment, integration, operations, or administration of Public Safety Applications.
A strong ability to independently select appropriate methods and techniques to solve problems.
The capacity to collaborate effectively with regional and territorial management.
Excellent communication skills, enabling you to interact clearly with peers and senior stakeholders.
Demonstrated critical thinking skills for effective problem-solving and decision-making.
Preferred Qualifications:
Associate's or Bachelor's Degree in Engineering, IT, Software Engineering, or Technology, OR 5+ years of experience deploying and integrating complex IP products and systems.
Target Base Salary Range: $90,000.00 - $105,000.00
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-NJ1
#LI-REMOTE
Basic Requirements
A college degree in Engineering, IT, or Technology OR a High School diploma combined with at least 3 years of experience deploying or integrating complex IP products and systems.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplySenior Pricing Manager (Remote)
Remote or Washington job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
The Senior Pricing Manager will play a key strategic role in shaping and executing the F5's pricing strategy across its technology infrastructure and security portfolio. This individual will use advanced analytics to gain data-driven insights from various internal and external data sources and build innovative pricing models, optimize profitability, customer value, and market competitiveness.
The ideal candidate is both analytically rigorous and strategically minded, with strong business modeling skills and the ability to translate complex data into compelling narratives and recommendations that influence senior executives. This is an individual contributor role reporting to the Senior Director of Pricing Strategy.
Key Responsibilities
Develop and refine pricing frameworks and models for hardware, software, cloud, and managed security services to balance competitiveness and profitability
Process and analyze large volumes of structured and unstructured data on competitors, market and business using a combination of statistical analysis, predictive modeling, ML/AI, elasticity, and scenario planning to develop actionable insights and evaluate trade-offs in support of strategic decisions
Analyze competitive pricing, industry trends, and customer segmentation to inform go-to-market and monetization strategies
Establish KPIs, dashboards and visualization using tools like Tableau or Power BI to track pricing performance, margin impacts, and customer behavior; identify opportunities for continuous improvement
Partner and act as a trusted adviser to Product Management, Marketing, Finance, and Revenue Operations in aligning pricing strategies with business objectives and new product launches.
Qualifications
Required:
Bachelor's degree in Finance, Economics, Engineering, Mathematics or a related field.
7+ years of experience in Pricing analytics, revenue management, or business strategy in Enterprise infrastructure or security hardware and software
Strong analytical and quantitative skills, with proficiency in SQL, Excel, and statistical tools (e.g., Python, R, Power BI, or Tableau)
Proven ability to manage complex pricing models and communicate insights to executive leadership
Experience partnering cross-functionally with Sales, Product, and Finance teams
Preferred:
MBA or advanced degree in a quantitative or business discipline
Experience with subscription-based, usage-based and perpetual pricing models, channel and buying programs for Enterprise customers
Familiarity with enterprise technology infrastructure and cybersecurity markets
#LI-EM1
The annual base pay for this position is: $136,000.00 - $204,000.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:
*******************************************
. F5 reserves the right to change or terminate any benefit plan without notice.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyPresale Systems Engineering Summer Intern 2026
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. As part of the U.S. Federal Government Markets Division, we help soldiers see inside buildings and law enforcement agents see around street corners. We provide the situational awareness first responders need when a moment brings catastrophe. We do this by connecting them to seamless communication networks, applications, and services, providing them with real-time information, and arming them with intuitive, nearly indestructible handheld devices.
The Presales Engineering Group is the technical lifeblood of the Sales Organization. Our engineers bring to life innovative communications solutions that make a difference in the moments that matter. As solutions architects, systems engineers have the technology and design responsibility for all sales support engagements nationwide.
Job Description
A Sales Systems Engineer partners closely with customers and the sales team, delivering customer-driven, world-class, leading-edge, end-to-end solutions that rise to the communications and situational awareness challenges that our customers face. Working within a team of sales, service, engineering, and technical support resources, the Sales Systems Engineer Intern is the overall owner of the solution's technical design, ensuring we meet our customers' needs. As an engineering intern, you will work within the engineering team to deliver customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges that our customers face.
The team concentrates on the following mission-critical communications technologies at various levels of complexity:
Public safety grade mobile voice and data networks
Advanced mobile devices
Public safety mobile broadband networks and devices
Software applications for mission-critical intelligence
The typical scope of responsibilities may include the following:
Customer requirements discovery
Technology strategy development
End-to-end system architecture design
Proposal development
Internal and external technical presentations
Equipment and software solution demos, including configuration and testing
The ideal candidate has the following skills and capabilities:
Pursuing a Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field
General knowledge of IT network and computer architecture
General knowledge of wireless communications fundamentals and voice/data architectures both
Public and private (e.g. APCO P25, LTE, 802.11, 4G/5G) highly desirable
A positive attitude with a can-do mentality that enables you to be creative, resourceful and deliver results
Strong written and oral communication skills with the ability to present complex topics to technical
and non-technical audiences
Ability to build strong relationships with internal and external stakeholders
Willingness to think outside the box and challenge the status quo
Attention to detail
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Target Hourly Base Pay Range: $20.00-$30.00 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MM1
Basic Requirements
Must currently be pursuing a Bachelor's or Master's degree with an anticipated graduation date during or after December 2026
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeIntern
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-ApplyRemote Commercial Service Handyman
Remote or Cleveland, OH job
Job Description
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
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fn YRVTDbG5
Director, Solutions Engineering
Remote or Michigan job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
This is a remote position and can be located anywhere in the U.S.
Position Summary:
This role is responsible for directing all aspects of the Solutions Engineering organization in the Americas, with a focus on pre-sales technical sales. Establishes objectives and work plans and delegates assignments to solutions architects. This role will be responsible for ensuring that the SA organization is scalable to meet/exceed F5 company goals. Responsible for the direct management of the Americas Theater Solution Architects.
Primary Responsibilities:
Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Management duties include the supervision of exempt-level staff. This includes but is not limited to conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving mentorship to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions
Define core FY objectives, strategy, and priorities for the theater SA organization.
Partner with management to define headcounts quarterly and yearly, ensuring the SA organization is scalable to meet and exceed goals and objectives. Balance candidate recruitments in collaboration with HR
Communication - ensure effective communication and build an environment of teamwork and cooperation with your department and the rest of the organization
Develop and prioritize the SA organization to meet/exceed goals. This includes both technical and professional development.
Develop SA retention, recognition, compensation, and career planning
Develop SE & SA skills assessment and job planning
Identify consistent market trends and communicate them to PM, PD, etc., to help drive product requirements and ensure customer success, thereby increasing F5 solutions' competitiveness.
Present F5 strategy, solution messaging, and roadmap to C-level & technical audiences, as well as at industry events and conferences.
Demonstrate ability to understand customer requirements and challenges, and present appropriate F5 solutions
Identify and analyze the competition
Provide product feasibility analysis in support of sales efforts with sales leadership
Perform other related duties as assigned.
Knowledge, skills, and abilities:
Outstanding written and verbal communication skills
Experienced in project management and negotiation skills
Expert knowledge of the F5 product line
Detailed understanding of AI, Kubernetes/micro services, application security, networking technologies, and application delivery
Ability to navigate and influence in a matrix organization
Ability to lead in a constantly evolving environment, prioritize, and handle ambiguity
Ability to converse with technical and business personnel fluently at all levels of the organization
Outstanding presentation skills with the ability to articulate complex technologies
Ability to partner effectively with sales management (and other sales support teams) to identify new sales strategies and market opportunities
Qualifications:
BS or BA degree required in Engineering, Computer Science, or an analytical/quantitative discipline
5+ years in a pre-sales solutions architect role in enterprise environment required
3+ years of experience in a leadership role or as a people manager preferred.
#LI-EM1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $201,600.00 - $302,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:
*******************************************
. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyConsulting Cloud Architect (Remote, US)
Remote job
Fortinet is seeking a Cloud Architect supporting Public Cloud with a focus on AWS. As a part of the Public Cloud team, this role will support the technical alliance relationship with AWS to develop additional feature integration, novel use cases, and overall improved value of Fortinet on AWS. The position will also support customer engagements and evangelism of Fortinet's cloud-enabled portfolio. The position will work closely with Product Management and Development, Field Sales teams, and customers to deliver lightweight service enhancements leveraging core Public Cloud capabilities. Public Clouds services include IaaS, SaaS. Candidates should have in-depth understanding of cloud security services, such as SCA, DAST, CWP, CSPP, CASB and other SaaS solutions. This role is a hands-on engineering and architecture position that requires development and/or DevOps abilities.
Responsibilities:
Create organizational workflow enhancements to deliver public cloud-sourced services, such hands-on labs, customer POCs, tool integration, data enrichment and other uses
Provide technical guidance on Public Cloud matters to internal stakeholders
Develop simple to complex scripts leveraging Cloud Service Provider (CSP) capabilities
Document and maintain script and application libraries or repositories
Provide technical guidance on Public Cloud integration and development, ex. the use of CSP APIs and how they can be leveraged
Translate business requirements to programmatic logic
Conduct proof of concepts
Support Professional Services activities
Develop customer-facing documentation
Lead training activities for internal and external partners and customers
Create reference designs and code that applies CSP best practices
Advise Product and field Engineering on solution options, feature requirements, and reference designs.
Requirements:
5+ years of development and/or scripting experience with a major language.
Strong capabilities in one or more of Python, Node.js, C#, C++, C, Ruby, Perl
Understanding of database services such as DynamoDB, PostgreSQL, etc.
Familiarity with CI/CD tools such as git, jenkins
Ability to use data structures such as yaml, XML, JSON
Cloud development experience highly desired with 2-3 using any of AWS, Azure, Oracle OCI, or Google GCP, Alibaba Cloud
Familiarity with orchestration tools (ex. Terraform, Ansible, Chef, puppet, Lambda)
2 -3 years of experience in the design and implementation of Public Cloud services
5+ years of experience using cloud tools (ex. Git, AWS Dev tools)
Experience in network security highly desired, including VPN, Proxies, Authentication, etc.
Technical writing and network documentation skills highly desired
Kubernetes and Docker experience highly desired
Education:
Bachelor's degree in CompSci or similar and/or equivalent experience required
Master's preferred
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $228,100 - $253,400 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
Auto-ApplySenior Solutions Engineer
Remote or Stockholm, ME job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere-with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you!
The SE Job Overview:
The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Managers' team. From our customer(s) perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.
Sounds interesting? Read on!
What you'll do:
* Articulate the F5 solution's strategy, messaging and positioning F5's value proposition and solutions for customer business objectives.
* Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc.
* Determine viability of business opportunities and map out these opportunities with customers/partners' organizational structure.
* Drive the sales process in partnership with the Account Managers' team, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
* Consistently provide world-class customer service through the customer and partner life cycle.
* Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
How you'll do it:
* Providing knowledge and experience with Data Centers, Virtualization and Cloud computing environments,
* Providing knowledge and experience on Service Provider's Mobile network architectures and protocols, especially mobile network architectures and protocols defined by 3GPP.
* You will have worked with DevOps, CI/CD, and SCM tools, as well as container orchestration solutions (eg: Kubernetes, etc).
* Experience in the RFx process
* Knowledge of Network and Application Security
* Experience on AI related projects, or willingness to face new challenges learning AI infrastructure pain points
What you'll bring:
* Familiarity/experience with F5 technology or similar industry solution deployment a plus.
* Knowledge of Telco networks and protocols, with specific focus on Mobile and 3GPP
* Knowledge of Network Equipment Providers ecosystem, with Ericsson and Nokia as partners of preference.
* Fluent verbal and writing skills in English.
What you'll get:
* The role will require customer/partner meetings for at least 50% of time, which could be remote/virtual or face to face meetings whenever possible
* This is a self-driven role, so career growth and development is available at every stage of your career.
* This role reports to a Pre-Sales Manager, preferably based out of Nordics region, with flexibility to work remotely as well
* Competitive pay, family friendly benefits, and cool perks
* Tuition assistance for professional development
* Culture of giving back, strong diversity and inclusion interest groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyCustomer Support Manager - State of Alabama
Remote Motorola Solutions job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products.
Manage government contracts with responsibility for the successful delivery of service products for local government customers.
Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.
Responsible for marketing sophisticated/integrated service programs to multiple layers within customer organizations and works closely with the direct and indirect sales teams.
Responsible for the development of service account plans and profiles, goals and strategies within assigned accounts.
There is a major emphasis on developing customer relationships that will position Motorola for Service growth throughout the designated customer base.
The CSM must be willing to travel throughout the designated region (State of Alabama) and meet with customers face to face on a regular and ongoing cadence.
Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance.
Work with customers to discuss concerns and drive corrective actions to closure.
Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables.
Ensure that customers receive appropriate and timely reporting as required by the Services Contract.
Manage sub-contractors' deliverables and adherence to agreed scope and outcomes.
Manage product quality issues as needed
Engage as needed in the case management process to ensure proper service delivery
Assist partners, vendors, and customers as needed with payment and billing issues
Identify and implement areas for improvement to ensure improved service quality and best practice delivery
Ensure all operational documentation remain up to date and relevant
Manage third party vendors
Manage contract change management
Work with Service Contract and Subscription Operations (SCSO) for contract loading, renewals, and service contract change order requests.
Gather and provide Booking Packages to SCSO for contract loading
Work closely with the Motorola Program Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery.
The CSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed.
Work with customer and field teams to create and/or update existing Customer Support Plans (CSP)
Create customer and service provider Statements of Work
Execute contract documents and obtain customer purchase orders
Manage the service contract renewal process for all assigned lower complexity service agreements; including but not limited to customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates / changes, Installation Agreements (write-up, obtain PO, and manage)
Lead and manage the coordination of variation and other change request response and implementation of approved changes.
Oversee the change implementation into service delivery operations in coordination with Customer.
Work with customers on up-sell/cross-sell
Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets, and Installs.
Achieve stated on time contract renewal goal
Achieve stated services growth goal for assigned contracts
Able to communicate with customer IT personnel regarding WLAN and wired infrastructures.
Candidate Requirements
The CSM must reside in the state of Alabama to fully support their customers.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
#LI-CC1
Target Base Salary Range: $70,000 - $90,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
4+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must be able to obtain background clearance as required by government customer(s)
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Auto-Apply