Community Health Worker jobs at Mount Nittany Medical Center - 152 jobs

**This position will require coming into the office in Jefferson, PA a couple days a week, along with being in the community** This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. **ESSENTIAL RESPONSIBILITIES** + Meet patients in a clinic or hospital and conduct a needs assessment by gathering information from the patient, family and medical provider.Assist patients to set health goals by working cooperatively with medical providers, case management departments and/or health plans to help ensure that patients have comprehensive and coordinated care. (25%) + Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement including motivating patients to meet their health goals. (20%) + Make weekly follow up calls and home visits to patients in private homes and community settings to help patients connect to appropriate community agencies to address barriers like homelessness, substance abuse, hunger, transportation, child care, etc. (20%) + Document each patient encounter in detail according to protocols and guidelines. (10%) + Responsible for providing consistent communication to program supervisor/manager to evaluate patient/family status, ensuring that provided information and reports clearly describe progress and seeking regular supervision to discuss interventions and patient needs. (10%) + Assist patients with completing application for benefits like insurance and food stamps and with organizing their records, making follow up appointments and filling prescriptions.(5%) + Exhibit excellent working relations with patients, visitors, other AHN staff, providers, and other care team members effectively communicating AHN's mission. (5%) + Knowledgeable about community resources appropriate to the needs of patients/families and ongoing utilization of resource database. (5%) + Other duties as assigned. **QUALIFICATIONS:** Minimum + Associate Degree in Social Services **OR** equivalent experience as a community leader (conducting outreach with high risk populations) **or** in human services **or** of volunteer work in high risk communities. + 2 years experience living in, volunteering in, and/or working in high risk communities.Knowledge of local community resources (housing, food, support groups, financial assistance programs, utility assistance programs, etc.) + Experience in outreach, customer service, social service, or a related field + Excellent written and verbal communication skills. Ability to carry out written and oral instructions. Ability to exercise judgement in the application of professional services. + Active listening skills; Social Perceptiveness; Interpersonal Skills; Organizational Skills + Ability to collaborate with clinical professionals and medical providers or other members for the care team. Will need a basic understanding of clinical/medical terminology. + Act 34 Criminal Background Clearance Certificate + Act 33 Child Abuse Clearance Certificate + Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred + May require a valid Driver's license (depending on location). **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J274293

UPMC Community Care Behavioral Health is seeking a full-time Community Health Worker to support the Allegheny County Care Management Department as part of the Community Based Care Management Team! The Community Health Worker will work daylight hours, Monday through Friday, in a hybrid work structure! This role will primarily be out in Allegheny County and surrounding areas, visiting members at community organizations, provider locations, shelters, private residences, and so on to support member needs. This role will also be able to work remotely when not out in the community, with limited office time at the US Steel Tower for occasional meetings, as well as only limited evening and weekend event opportunities. Work arrangements are subject to change at any time. The Community Health Care Worker (CHW) will work directly with individuals receiving services, family members, providers and other stakeholders, at the direction of a supervisor. This position requires the candidate have close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. We recognize CHWs build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, social supports and advocacy. To fill this position we will recruit a seasoned person who has expertise in issues such as housing, transportation, peer support, informal counseling, career training, and social supports. The CHWs will provide care coordination services to address health needs of individuals enrolled in the program. This position will include telephonic and face to face contact with individuals receiving services, family members, and other stakeholders to engage in problem solving and referral strategies; community based services; resources for housing and resources available to members to promote recovery. The CHW also represents the organization to the general public, individuals in, and seeking, recovery, family members, and to stakeholder groups. Title and salary will be determined based upon education and Community Health Worker experience for Sr. Community Health Worker within Community Care Behavioral Health. Responsibilities: + Flexibility in schedule to meet members' need + Provides telephonic assistance to members and family members concerning recovery tools and resources + Engage the community to improve underlying social and economic conditions that impact health + Assist in scheduling appointments as needed + Identifying challenges a member faces in the Eight Stages of Wellness and Recovery + Connect the member to community-based treatment and recovery supports. + Travel throughout the region + Mobilize the community level to enhance provider understanding of community needs and preferences + Advocate for the members' community needs, medical and behavioral health needs + Empower the member to self-advocate and follow through with treatment (making and attending scheduled appointments, setting goals, and community networking) + Represents Community Care's and UPMC Health Plan recovery and transformation at all levels + Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances. + Collaborate with Community Care and UPMC Health Plan Care Management staff, as needed, for interventions + Promotes principles of recovery with members, providers, and stakeholders + Bridge the gap between the physical health care and behavioral health treatment + Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers and recovery supports + Assist members with specific non-medical needs that affect health and access to care + Proof of high school graduation or GED + 1 year providing customer service, clinical, social service or case management experience in the community required + Behavioral health experience highly preferred. + Has own vehicle + A person in the community who has expertise in issues such as housing, transportation, peer support, career training and community education. This person will also be working with members that have concurrent medical difficulties. + Ability to develop rapport and demonstrate good interpersonal skills + Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc preferred + Personal or family experience in the health care system preferred + Knowledge of key concepts and principles (recovery, resiliency, and wellness) + Demonstrate ability to work with other people through a cooperative effort + Ability to utilize motivational interviewing Ability to model and share the recovery principles: Hope, Personal Responsibility-Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community supports + Basic computer skills and familiarity with Microsoft products + Good verbal and written communication skills + Willingness to travel throughout our service area + Solid organization skills and ability to set priorities and schedule time efficiently + Self-directed and flexible to meet the needs of our members + Value for and ability to deliver excellent customer service Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran

Family First Health is seeking a Community Health Worker for our Columbia, Pennsylvania locations. As a Community Health Worker at Family First Health, you should have a positive and outgoing personality, excellent customer service skills, and strong organizational skills. This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy service and care. The Community Health Worker position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. ESSENTIAL DUTIES AND RESPONSIBILITIES * Meets with patients to assess needs, including; helping patients to set health goals; determine CHW support; coordinate/monitor plan; and complete tasks as necessary to complete medical care plan goals. Tasks may include, but are not limited to: * Follow-up calls, visits, and door drops (office, tele/video health, community, home); * Motivate/coach patients to meet their health goals; * Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions; * Provide language/medical translation; * Schedule medical appointments; * Provide reminder/confirmation calls; * Assist with disease management, including symptom tracking and reporting, health education/prevention, and maintenance of patient supplies/medications; * Accompany patients to appointments as needed; * Make referrals to services; * Act as a peer support which includes advocacy and relationship building; * Verify Insurance * Links patients and community members to medical, dental, behavioral health, substance use, optometry services and community health programs. * Tasks assigned may be FFH site, program, and/or department specific based on identified patient need. * Provides patients with information on SDOH resources via warm hand off, Athena task, or other identified referral. * Assists patients in accessing SDOH resources via navigation, referrals, appointments, and completion of applications. * Close the loop on SDOH referrals as applicable. * In tandem with CHW team maintain updates on available community resources in identified service areas. * Establish relationships with community resources and be familiar with linkage processes. * Identify uninsured and/or underinsured and assist with eligibility, navigation, and enrollment in Medicaid/care, CHIP, etc., along with sliding fee scale. * Works in a team approach in partnership with patients, providers and other team members to promote timely access to care, continuity of care, the enhancement of patient experience and their assessment of overall health. * Build relationships within the clinical care team, following PCMH model of care as part of the care team. * Manage continuous communications. Promote clear communication amongst the care team and providers. * Maintains documentation/records to include patient notes, releases of information, assessments, screenings, referrals and other documentation of record. Document activities, plans, and follow-up in an effective manner. * Document outcomes and complete reports as needed or requested. * Attend huddles, team meetings, trainings/conferences, and others as required. * At times may require travel to FFH, community, and patient locations. * Performs all other duties as assigned. KNOWLEDGE/SKILLS/ABILITIES * High School Diploma or its equivalent. * Experience working in a diverse, community-based setting is preferred * Bilingual preferred * Successful completion of a Community Health Worker formal certification training program. Employee will have 12 months to complete if not holding a current certification. * Knowledge of computer software applications (Microsoft Office Applications, others) * Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions * Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary, and make changes accurately * Excellent customer service skills * Knowledge and ability to understand community served-community connectedness while working in a diverse setting * Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments * Ability to set positive examples for team members through exceptional work performance including adherence to company policies and processes. * Ability to operate office equipment effectively * Ability and willingness to provide emotional support, encouragement and motivation to patients. * Ability to work in, and respond appropriately to a demanding environment including crisis situations * Ability to work efficiently and accurately with strong attention to detail * Ability to sort and file materials correctly by alphabetic or numeric systems * Ability to communicate in a caring and supportive manner to establish and maintain effective working relationships with patients, employees, and the public * Ability to appropriately handle sensitive and confidential information * Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds. * Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks * Ability to adhere to all Family First Health's policies, processes, and procedures, especially, Code of Conduct, Workplace Conduct, and the Remote/Telework Policy if indicated eligible to work remotely or telework. * Ability to articulate and advocate Family First Health's mission and values * Ability to maintain required clearances. BENEFITS * Attention to work-life balance * 3 Weeks of Accrued Paid Vacation per year * 9 Days of Accrued Paid Sick Leave Time per year * 4 Personal Days per year * No Late Evenings or Weekend Hours * Paid Time Off on Holidays * Health, Dental, & Vision Insurance Plans * Short/Long Term Disability and Life Insurance * 403(b) Retirement Plan * Tuition Reimbursement Opportunities * Opportunity for growth and advancement * And More!

This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. ESSENTIAL RESPONSIBILITIES * Meet patients in a clinic or hospital and conduct a needs assessment by gathering information from the patient, family and medical provider. Assist patients to set health goals by working cooperatively with medical providers, case management departments and/or health plans to help ensure that patients have comprehensive and coordinated care. (25%) * Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement including motivating patients to meet their health goals. (20%) * Make weekly follow up calls and home visits to patients in private homes and community settings to help patients connect to appropriate community agencies to address barriers like homelessness, substance abuse, hunger, transportation, child care, etc. (20%) * Document each patient encounter in detail according to protocols and guidelines. (10%) * Responsible for providing consistent communication to program supervisor/manager to evaluate patient/family status, ensuring that provided information and reports clearly describe progress and seeking regular supervision to discuss interventions and patient needs. (10%) * Assist patients with completing application for benefits like insurance and food stamps and with organizing their records, making follow up appointments and filling prescriptions.(5%) * Exhibit excellent working relations with patients, visitors, other AHN staff, providers, and other care team members effectively communicating AHN's mission. (5%) * Knowledgeable about community resources appropriate to the needs of patients/families and ongoing utilization of resource database. (5%) * Other duties as assigned. QUALIFICATIONS: Minimum * Associate Degree in Social Services OR equivalent experience as a community leader (conducting outreach with high risk populations) or in human services or of volunteer work in high risk communities. * 2 years experience living in, volunteering in, and/or working in high risk communities. Knowledge of local community resources (housing, food, support groups, financial assistance programs, utility assistance programs, etc.) * Experience in outreach, customer service, social service, or a related field * Excellent written and verbal communication skills. Ability to carry out written and oral instructions. Ability to exercise judgement in the application of professional services. * Active listening skills; Social Perceptiveness; Interpersonal Skills; Organizational Skills * Ability to collaborate with clinical professionals and medical providers or other members for the care team. Will need a basic understanding of clinical/medical terminology. * Act 34 Criminal Background Clearance Certificate * Act 33 Child Abuse Clearance Certificate * Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred * May require a valid Driver's license (depending on location). Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system. Job Duties: Orients and assesses new Community Health Workers. Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met. Assists in the identification and outreach of medically complex patients. Collaborates with the multidisciplinary team in the development and implementation of the care plan. Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed. Completes vital signs. Identifies gaps in care and connects members with resources. Facilitates telemedicine visits with members and providers. Performs disease specific education. Conducts Medication Review to ensure medication adherence. Conducts safety evaluations in patients home. Facilitates adherence to treatment plan by early identification and resolution of gaps in care. Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively. Participates in multidisciplinary team conference in order to maximize the treatment plan. Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed. Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Hours: Monday - Friday, 800a-430p and one shift 930a-600p Benefit Highlights: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education: High School Diploma or Equivalent (GED)- (Required) Experience: Certification(s) and License(s): Valid Driver's License - Default Issuing Body Skills: Clinical Skills, Communication, Customer Service, Multitasking, Patient Assessment And Care OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system. + Orients and assesses new Community Health Workers. + Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met. + Assists in the identification and outreach of medically complex patients. + Collaborates with the multidisciplinary team in the development and implementation of the care plan. + Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed. + Completes vital signs. + Identifies gaps in care and connects members with resources. + Facilitates telemedicine visits with members and providers. + Performs disease specific education. + Conducts Medication Review to ensure medication adherence. + Conducts safety evaluations in patients home. + Facilitates adherence to treatment plan by early identification and resolution of gaps in care. + Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively. + Participates in multidisciplinary team conference in order to maximize the treatment plan. + Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed. Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Benefit Highlights: + Full benefits (health, dental and vision) starting on day one + Three medical plan choices, including an expanded network for out-of-area employees and dependents + Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution + Company-paid life insurance, short-term disability, and long-term disability coverage + 401(k) plan that includes automatic Geisinger contributions + Generous paid time off (PTO) plan that allows you to accrue time quickly + Up to $5,000 in tuition reimbursement per calendar year + MyHealth Rewards wellness program to improve your health while earning a financial incentive + Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones + Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more + Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Related work experience (Required) Certification(s) and License(s) Basic Life Support Certification - Default Issuing Body; Valid Driver's License - Default Issuing Body OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

Full-time Description The Community Health Worker (CHW) will work closely with medical providers, primary care teams, and social services agencies to provide short term care coordination and connection to resources and support to program patients to improve their health and general well-being through education and provision of coordination of care and services. Community outreach, such as home visits, health screenings and events may be required. REPORTING RELATIONSHIPS This position reports to the Director of Patient Centered Services. No other positions report to this position. DUTIES & ESSENTIAL JOB FUNCTIONS While living and demonstrating our Core Values, the Community Health Worker will: Assist patients in their homes, community, or clinic setting Communicate to patients/patients the purposes of the program and the impact it may have on their wellbeing Help patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals Document patient encounters and contacts made on behalf of patients in EMR; completes and submits monthly reports; maintains comprehensive electronic patient files, which include patient notes, release of information, assessments and other medical documents acquired on behalf of the patient Educate patient on the proper use of the Emergency Department and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions Motivate patients/patients to be active and engaged participants in their health and overall wellbeing. Connects with Hot spotting Teams to connect patients with enabling services Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follow up with both patients and providers regarding health/social services plans. May be required to go to hospital as needed. Continuously expand knowledge and understanding of community resources and services Facilitate patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assist patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients/patients. Coordinate and monitor services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Build and maintain positive working relationships with the patients, providers, care managers, medical residents, and office staff. Work to reduce cultural and socio-economic barriers between patients and institutions Demonstrate positive working relations with patients, visitors, and staff to effectively communicate The Wright Center's mission Attend weekly huddles and morning/afternoon mini huddles Perform miscellaneous job-related duties as assigned Requirements REQUIRED QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated Enterprise entities' EOS People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified Current BLS certification Completed degree(s) from an accredited institution preferred Complete AHEC training for CHW certification within one year of employment, along with fulfilling one year or 2,144 hours of work Must apply for and obtain CCHW certificate within six months after completing the training Bilingual highly desired Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community Knowledge of community agencies and resources Working knowledge of patient centered medical home model and multi-system outreach programs related to health care delivery, clinical education, and health-related services Ability to plan, implement, and evaluate individual patient care plans Knowledge of transportation and other barriers to care that may be encountered by patient Ability to communicate medical information to health care professionals and care coordinators over the telephone Basic computer skills Skill in organizing resources and establishing priorities Creative and analytical thinking

About Us ChesPenn is a network of community health centers spanning Chester and Delaware Counties. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back! Join Our Team as a Community Health Educator Are you passionate about helping people live healthier lives? As a Community Health Educator, you'll be a vital part of a caring healthcare team, empowering patients to make informed choices about tobacco cessation, nutrition, diabetes, hypertension, and more. Your work will have a real impact, guiding individuals and families toward healthier futures - all while growing your own skills in a supportive, mission-driven environment. Why You'll Love Working with Us We live by the values of compassion, teamwork, integrity, and quality - shaping how we care for patients and support one another. Here, you'll find a workplace where your dedication is valued, your voice is heard, and your efforts truly make a difference. We offer: Comprehensive medical, dental, and vision coverage to keep you and your family healthy Flexible time off to maintain balance and recharge Retirment Plan Opportunities for professional development and career growth in a dynamic healthcare setting And much more! Who You Are A clear and compassionate communicator who can turn complex health info into simple, actionable guidance A motivated self-starter who thrives in a fast-paced, multi-site environment A team player who builds positive relationships and supports a healthy workplace culture Passionate about making a meaningful difference in patients' lives every day What You'll Do Translate scientific language into clear, understandable information to help patients take charge of their health Assess patient needs and readiness to adopt healthier behaviors Develop, implement, and improve educational materials and tools that inspire positive change Conduct health education sessions with patients and families, and participate in community outreach Assist in training and mentoring Community Health Workers Collaborate closely with care teams to support patient health goals Lead tobacco cessation programs and travel between service locations as needed Qualifications Bachelor's degree in public health, Health Education, Nursing, or related field Minimum 2 years' experience in community health education, outreach, or similar roles Valid driver's license and current CPR certification Excellent interpersonal and communication skills, with leadership and independent learning abilities Please Note: To protect the safety of children and families-and to safeguard sensitive medical information-all candidates who accept any form of job offer, whether conditional, contingent, or final, are required to complete pre-employment screenings. These may include child abuse clearance, criminal background checks, and other evaluations mandated by state and federal regulations. Depending on the position, additional requirements such as fingerprinting, drug testing, and verification of professional credentials may also apply. If this sounds like the perfect role for you, apply today to join a team that values your talents and passion! ChesPenn's Mission Our mission is to provide comprehensive primary and preventive care and social services to medically underserved families and individuals regardless of their ability to pay. We strive to meet the unique health needs of the communities we serve in linguistically and culturally competent ways. ChesPenn is an Equal Opportunity Employer NOTE: ChesPenn uses a web-based application portal and emailing system to correspond with applicants. Please be sure to add ****************************** to your contact list to ensure delivery of all correspondence from us.

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Make a Difference as a Community Health Worker (CHW) Are you passionate about helping others live healthier lives?** As a Community Health Worker, you'll work one-on-one with high-risk patients to set meaningful health goals and guide them toward success. What you'll do: Empower patients to achieve their health goals, provide support through health system navigation and community resource connections, offer counseling to encourage positive behavior changes, and collaborate with a dedicated multidisciplinary care team. This is an independent, impactful role that requires strong decision-making, problem-solving skills, and a drive for excellence. You'll be the bridge between patients and the resources they need to thrive. Comprehensive training provided upon hire. Join us and make a real difference in your community! **Summary:** + Community Health Workers (CHWs) work one-on-one with high-risk patients to set and achieve health goals. Responsibilities include the identification and setting of health goals and follow-up provision of social support, health system navigation, community resource linkage and behavior change counseling. This is an autonomous position which requires a consistent drive for excellence, ability to make appropriate and timely decisions with minimal supervision, and effective problem-solving skills. CHWs are responsible for thorough and accurate documentation and working collaboratively within a multidisciplinary patient care team. CHW training must be completed upon hire. **Responsibilities:** + Manage a caseload of 50-100 patients annually, meeting established care benchmarks: Contact 100% of patients weekly Resolve at least 60% of patient goals Achieve a 90% patient satisfaction rate (10/10 Net Promoter Score) Ensure 60% of hospitalized patients attend post-hospital primary care follow-up within two weeks Support 55% of outpatients in achieving their chronic disease management goals + Conduct comprehensive needs assessments in hospitals and primary care clinics using motivational interviewing to help patients set and achieve health goals + Provide personalized support, including: Addressing social challenges such as homelessness, substance abuse, and food insecurity + Assisting with medical record organization, follow-up appointments, and prescription fulfillment + Coaching patients on maximizing doctor visits + Helping with applications for programs like Medical Assistance and SNAP + Maintain weekly patient contact through calls or home visits + Collaborate with clinical care teams to share patient updates, address emergencies, and gather medical information + Co-facilitate weekly patient support groups and contribute to building a community resource directory Philadelphia + Document all patient interactions accurately and adhere to Penn Medicine values, policies, and procedures + Perform other duties as assigned to support the department and health system **Education/Requirements:** + High School Diploma - Required + Comfortable with Home visits - Required + Knowledge of Philadelphia zip codes- Required **Skills Required:** + Ability to exercise good judgment with patients and others involved in the delivery of the IMPaCT intervention + Ability to carry out written and oral instructions + Excellent oral and written communication skills + Proficient in MS Word and computer data entry We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 270676

Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system. + Orients and assesses new Community Health Workers. + Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met. + Assists in the identification and outreach of medically complex patients. + Collaborates with the multidisciplinary team in the development and implementation of the care plan. + Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed. + Completes vital signs. + Identifies gaps in care and connects members with resources. + Facilitates telemedicine visits with members and providers. + Performs disease specific education. + Conducts Medication Review to ensure medication adherence. + Conducts safety evaluations in patients home. + Facilitates adherence to treatment plan by early identification and resolution of gaps in care. + Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively. + Participates in multidisciplinary team conference in order to maximize the treatment plan. + Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed. Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Hours: 10:00 a.m.- 6:30 p.m. (1 day a week) and 8:00 a.m.- 4:30 p.m. (4 days a week)- Monday through Friday. Location and Travel: Community-Based position located in Pennsylvania. Position requires 80% travel for outreach to patients in Clearfield and Centre Counties. Use of company car after completing orientation. Benefit Highlights: + Full benefits (health, dental and vision) starting on day one + Three medical plan choices, including an expanded network for out-of-area employees and dependents + Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution + Company-paid life insurance, short-term disability, and long-term disability coverage + 401(k) plan that includes automatic Geisinger contributions + Generous paid time off (PTO) plan that allows you to accrue time quickly + Up to $5,000 in tuition reimbursement per calendar year + MyHealth Rewards wellness program to improve your health while earning a financial incentive + Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones + Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more + Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Relevant experience* (Required) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system. Job Duties: Job Duties: Orients and assesses new Community Health Workers. Provides regular assessment of the level of proficiency demonstrated by staff during the orientation period in order to support decisions to move staff along in training or refocus until proficiency is met. Assists in the identification and outreach of medically complex patients. Collaborates with the multidisciplinary team in the development and implementation of the care plan. Engages patients by way of phone call, home visit, hospital visit, and accompanying patients to Providers appointments as needed. Completes vital signs. Identifies gaps in care and connects members with resources. Facilitates telemedicine visits with members and providers. Performs disease specific education. Conducts Medication Review to ensure medication adherence. Conducts safety evaluations in patients home. Facilitates adherence to treatment plan by early identification and resolution of gaps in care. Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively. Participates in multidisciplinary team conference in order to maximize the treatment plan. Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker and is available for consultation and case review as needed. Work is typically performed in a home environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Hours: 10:00 a.m.- 6:30 p.m. (1 day a week) and 8:00 a.m.- 4:30 p.m. (4 days a week)- Monday through Friday. Location and Travel: Community-Based position located in Pennsylvania. Position requires 80% travel for outreach to patients in Clearfield and Centre Counties. Use of company car after completing orientation. Benefit Highlights: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 1 year-Relevant experience* (Required) Certification(s) and License(s): Basic Life Support Certification - Default Issuing Body, Valid Driver's License - Default Issuing Body Skills: Clerical I, Communication, Flexibility, Group Problem Solving, Multitasking OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Chronic Disease Community Health Worker (CHW) will be responsible to provide education according to priorities established through our Community Health Needs Assessment (CHNA) while assisting patients to navigate and access community services and resources They will promote healthy behaviors for chronic disease prevention and management. The Chronic Disease CHW supports nurses, providers, liaisons, case management, and the clinical care team with an integrated approach to education and community outreach and partnership and provides social support, informal counseling, and education while advocating for individuals and community needs. JOB DUTIES & RESPONSIBILITIES: Work in conjunction with the Community Health and Diabetes Self- Management, Education and Support (DSMES) team to identify patients/families requiring assistance in navigation, care coordination, insurance connection, and additional needs identified in Social Determinants of Health (SDOH) Assessment. Follow requirements for the Diabetes Education Accreditation Program (DEAP). Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. Work closely with healthcare team, under the direction of the Network Director Community Health Clinical Operations to help ensure patients have coordinated care. Provide disease-specific education during 1:1 or group sessions with patients under the direction of the department's providers. This includes but is not limited to diabetes and hypertension. Provide ongoing follow-up and resource connection with patients/families. Register, schedule, check-in, and check-out patients according to Electronic Health Record (EHR) requirements. Complete accurate documentation of all encounters in EPIC. Assess the needs of referrals and determine eligibility for services, according to government and local program guidelines. Maintain responsibility for own development through active participation at in-services and/or continuing education programs. Function as a professional role model and resource person providing guidance to co-workers. Participate in department Quality Improvement activities. Maintain confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Comply with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrate/model the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrate Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrate financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Comply with Network and departmental policies regarding attendance and dress code. Other duties as assigned. PHYSICAL & SENSORY REQUIREMENTS: Sitting for up to eight hours per day, up to two hours at a time. Walking for up to one hour per day up to 15 minutes at a time. Involves frequent fingering, firm grasping, handling and twisting and turning. Occasional lifting and carrying objects up to 25 pounds. Occasional stooping, bending and reaching above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, color vision, peripheral vision and visual monotony. Must have the ability to sit for 2 total hours per day, and up to 1 total consecutive hour. Must be able to stand for 6 total hours per day and up to 4 total consecutive hours. Must be able to walk 6 total hours per day and up to 30 total consecutive minutes. Must have the ability to frequently use fingers/hands. Must have the ability for touching as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability for hearing as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability for seeing as it relates to general vision, near vision, color vision and peripheral vision. EDUCATION: High School Graduate/GED required; Bachelors Preferred. Successful completion of a network approved Community Health Worker/Care Coordinator training required within one year of hire or within one year of this job description adoption. TRAINING & EXPERIENCE: 1-2 years of experience working in a community-based setting. Knowledge of medical terminology required. Fifteen hours of training in diabetes management required within four months of hire date. Spanish preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Health is an Equal Opportunity Employer

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB SUMMARY The Community Health Worker (CHW) will be responsible for helping patients, students, and their families and caregivers navigate and access healthcare services, connect to community resources, and adopt healthy behaviors. The CHW supports nurses, providers, liaisons, school-based staff, and care management with an integrated approach to case management and community outreach. The CHW provides social support and informal counseling, advocates for individuals and community health needs. JOB DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Work in conjunction with Community Health Team to identify patients/families requiring assistance in navigation, care coordination, insurance connection, and additional needs identified in Social Determinants of Health (SDOH) Assessment. Responsible for establishing trusting relationships with clients and their families while providing general support and encouragement Work closely with healthcare team, under the direction of Network Director Community Health Clinical Operations to follow processes and protocols, promoting comprehensive and coordinated care. Establish partnerships with community-based organizations to ensure placement of patients for related services. Provide ongoing follow-up and resource connection with patients/families. Register, schedule, check-in, and check-out patients according to Electronic Health Record (EHR) requirements. Complete accurate documentation of all encounters in EPIC. Provide referrals for services to community agencies and healthcare providers including PCP, dental, vision, and behavioral health services. Follow-up with patients/families via phone calls and in-person visits at the hospital, school, and designated community locations. Assist patients/families with completing applications and registration forms. Maintain information about community and network resources appropriate to needs of patients/families. Assess the needs of referrals and determine eligibility for services, according to government and local program guidelines. Document in care management platforms, Excel databases, and EHR as needed and directed. Comply with established chain of command for work related problems. Maintain responsibility for own development through active participation at in-services and/or continuing education programs. Demonstrate ability to develop effective working relationships within the community in such locations as soup kitchens and shelters. Function as a professional role model and resource person providing guidance to co-workers. Participate in department Quality Improvement activities. Maintain confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Comply with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrate/model the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrate Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrate financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Comply with Network and departmental policies regarding attendance and dress code. OTHER FUNCTIONS: Other duties as assigned PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to eight hours per day, up to two hours at a time. Walking for up to one hour per day up to 15 minutes at a time. Involves frequent fingering, firm grasping, handling and twisting and turning. Occasional lifting and carrying objects up to 25 pounds. Occasional stooping, bending and reaching above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, color vision, peripheral vision and visual monotony. Must have the ability to sit for 2 total hours per day, and up to 1 total consecutive hour. Must be able to stand for 6 total hours per day and up to 4 total consecutive hours. Must be able to walk 6 total hours per day and up to 30 total consecutive minutes. Must have the ability to frequently use fingers/hands. Must have the ability for touching as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability for hearing as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability for seeing as it relates to general vision, near vision, color vision and peripheral vision. COMMUNICATIONS: Excellent written and verbal communication skills in English and Spanish preferred. QUALIFICATIONS) (MINIMUM) EDUCATION: High School Graduate/GED required. Successful completion of a network approved Community Health Worker/Care Coordinator training required within one year of hire or within one year of this job description adoption. TRAINING AND EXPERIENCE: 1-2 years of experience working in a community-based setting. Knowledge of medical terminology preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Community Health Worker I (Spanish/bilingual Preferred)(40 hrs)(Temple University Hospital) - (255560) Description The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues. EducationHigh School Diploma or Equivalent RequiredOther Completion of 75 Hours Community Health Worker Core Training RequiredExperienceGeneral Experience and knowledge of protocols with Electronic Medical Records (EPIC) PreferredGeneral Experience in medical or health related field and knowledge of medical terminology PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research. Primary Location: Pennsylvania-PhiladelphiaJob: Support Services and TradesSchedule: Full-time Shift: Day JobEmployee Status: Regular

At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Job Description Must be located in Western PA A bit about this role: We are looking for a Community Outreach Specialist who exhibits compassion for the senior population and an ability to network and build relationships within his/her community. Devoted's Community Outreach Specialist is responsible for opening doors for sales & marketing opportunities in the community for Devoted's Sales Agents. The Community Outreach Specialist must embody Devoted's core values and share them with community influencers. Your Responsibilities and Impact will include: Building relationships with community influencers and “gatekeepers” to venues where Devoted Sales Agents can prospect and be a part of the senior population Ensure market comprehension and adherence to Medicare marketing guidelines and compliance regulations Assist internal and external Sales Agents development of marketing plans and strategies Deliver Medicare educational presentations at community events to seniors Work with provider groups for co-op marketing Track results and ROI on local marketing Collaboration with internal and external stakeholders to achieve intended results Required skills and experience: Ability to work in a startup, fast paced environment Local network and contacts in the community Preferred experience in Medicare Advantage industry College degree preferred Must be bilingual English/Spanish Must be licensed as a insurance producer in the state of residence or obtain within 90 days of hire and must maintain such license in good standing at all times. Unrestricted driver's license to verify your eligibility and capability to fulfill the driving responsibilities associated with the position Desired skills and experience: A passion to make a difference in people's lives and to improve the overall healthcare system in America Compassion of a social worker commingled with the savviness of a skilled marketer Proven ability to engage in community-based marketing Stellar communication skills Ability to easily adapt to an agile work environment Technically savvy Team player who is customer-service oriented Ability to establish trust and credibility at all levels of the organization Salary range: $60,000 - $70,000 plus 12K annual commission Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce. Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Responsible for proper implementation of the treatment plan and evaluates symptoms and progress within Family Services. Provides services to individuals and families as required. Responsible for implementing the daily schedule of activities. Education Minimum: Bachelor Degree in Psychology, Social Work, Nursing, Rehabilitation, or Activity Therapies Preferred: N/A Registration/Certification/Licensure: Act 33/73 clearances and Healthcare Provider CPR Experience Minimum: None. Preferred: Prior mental health experience. Other Requirements: Comprehensive Crisis Management per policy. Status: Non-Exempt Physical Requirements: The following frequency definitions apply to all Physical Requirements unless otherwise noted: Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr) Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr) Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr) NOTE: An asterisk (*) indicates that the item is an essential function. Non-Material Handling ●Standing* - Remaining on one's feet in an upright position remaining stationary - FREQUENT ●Walking* - Remaining upright on one's feet, and moving about - FREQUENT ●Sitting* - Body remains in a seated position - FREQUENT ●Stooping* - To bend the body downward and forward by bending the spine at the waist - FREQUENT ●Bending* - To flex the upper body forward - FREQUENT ●Twisting* - To rotate the upper body forward - FREQUENT ●Climbing* - To move the body in any direction on equipment or structures that do not include stairs or ladders - OCCASIONAL ●Ladders - To ascend and descend ladders - N/A ●Stairs* - To ascend and descend stairs - OCCASIONAL ●Kneeling - To move the body downwards and come to rest on both hands and both knees - FREQUENT ●Squatting - To move the body downwards by bending both knees - FREQUENT ●Crouching - To bend the body forward and downward by bending the spine and the legs - FREQUENT ●Crawling - To move the body forward or backwards on hands and knees - OCCASIONAL ●Reaching Horizontal* - To extend the arms and hands outward, remaining under shoulder height - OCCASIONAL ●Reaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONAL ●Grasping* - Using functional gripping of the hand to handle an object - OCCASIONAL ●Finger Manipulation* - To manipulate objects with the use of fingers - OCCASIONAL ●Seeing* - Using visual feedback to accomplish a task or activity - CONSTANT ●Hearing* - Using sound feedback to accomplish a task or activity - CONSTANT ●Repetitive Upper Extremity Use - Using the arms and/or hands continuously or more than 2/3 of the total time - N/A ●Repetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A Material Handling ●Pushing* - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person ●OCCASIONAL ●20# - 50# ●Pulling* - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person ●OCCASIONAL ●20# - 50# ●Lift* - Floor to Waist ●OCCASIONAL ●20# - 50# ●Lift* - Waist to shoulder ●OCCASIONAL ●20# - 50# ●Lift* - Shoulder to overhead ●OCCASIONAL ●20# - 50# ●Carrying - To transport an object or article using the arms or hands (> 10 feet) ●OCCASIONAL ●20# - 50# Environmental Factors ●Working alone - OCCASIONAL ●Working in cramped quarters - OCCASIONAL ●Constant interruptions - CONSTANT ●Working with hands in water - FREQUENT ●Use of power tools - N/A ●Working on ladders/scaffolding - N/A ●Exposure to vibration - N/A ●Exposure to dust - N/A ●Exposure to noise (constant) - FREQUENT ●Exposure to electrical energy (outlets, etc) - N/A ●Exposure to temperature changes (heat, cold, humidity), that require special clothing - N/A ●Exposure to slippery walking surfaces - OCCASIONAL ●Exposure to solvents, grease, oils - N/A ●Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - OCCASIONAL ●Working with bloodborne pathogens - OCCASIONAL Cardiovascular Energy Requirements - Physical Demand Physical Demand Met Level Examples of similar activity intensity Sedentary to Light 0 - 3.5 Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work. Medium 3.6 - 6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood. As relates to this position: ●Sedentary to Light - FREQUENT ●Medium - FREQUENT ●Heavy to Very Heavy - N/A I. Specific Job Responsibilities (Essential Functions): 1. Collaborates with staff to develop and implement programming specific to the Family Services. This includes implementing the daily schedule of activities in accordance with the individualized treatment plan, under the direction of the Therapist/Mental Health Professional. Meets Expectations Does Not Meet 2. Builds a therapeutic relationship with children and effectively interacts in a professional and appropriate manner with children and families referred to the program. Meets Expectations Does Not Meet 3. Communicates and coordinates activities with other staff members to ensure continuity of services. Meets Expectations Does Not Meet 4. Assists the Therapists in evaluating the patient's symptoms and progress on a daily basis and documents appropriately. Provides feedback and information to and obtains input from treatment professionals on an ongoing basis as part of the treatment team. Meets Expectations Does Not Meet 5. Adheres to programmatic guidelines and other behavioral related standards in carrying out duties and assists in maintaining a safe environment for the patients and staff. Meets Expectations Does Not Meet II. Organizational Responsibilities: 1. Completed mandatory education, annual competencies and department specific education within established timeframes. Meets Expectations Does Not Meet 2. Completed annual employee health requirements within established timeframes. Meets Expectations Does Not Meet 3. Maintained license/certification, registration in good standing throughout fiscal year. Meets Expectations Does Not Meet N/A 4. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices. Meets Expectations Does Not Meet 5. Adheres to regulatory agency requirements, survey process and compliance. Meets Expectations Does Not Meet * Please use the following to determine the rating for Section I and Section II: ●If employee is rated "Meets" at least 7 of 10 in Sections I and II, their rating is "Meets". ●If employee is rated "Does Not Meet" for 4 or more in Sections I and II, their rating is "Does Not Meet". Based on the above, the rating for Section I and Section II is: Meets Expectations Does Not Meet III. Job Behaviors: 1. "Sets the Stage" by using greetings/introductions when interacting with any customer or entering a patient room. Looks and acts like a professional. Uses consistent phone etiquette. Helps people who look lost or confused. Keeps a clean and professional environment and work space. Clarifies expectations and creates positive handoffs and positive lasting impressions. Exceeds Expectations Meets Expectations Does Not Meet 2. Fosters a teamwork approach by respecting other members of the hospital team. Stays involved and informed of happenings within the organizations. Creates win-win situations by helping others. Works to resolve conflicts and concerns in a constructive way and asks for assistance in helpful ways. Exceeds Expectations Meets Expectations Does Not Meet 3. Is the Owner: Takes responsibility for problems, issues or opportunities for improvement by initiating constructive review of concern rather than negatively attacking an issue. Understands systems and processes and uses appropriate channels to address concerns when out of own span of control. Demonstrates compassion and works beyond "own assignment" by seeing "big picture". Exceeds Expectations Meets Expectations Does Not Meet 4. Creates a Caring Environment by communicating in helpful ways. Always protects the confidentiality and dignity of patients and others. Listens with empathy and understanding and provides options and choices. Exceeds Expectations Meets Expectations Does Not Meet 5. Provides Great Explanations through user-friendly information and explanations (uses language others can understand). Makes sure people know what they can and cannot expect and checks for understanding and agreement. Exceeds Expectations Meets Expectations Does Not Meet * Please use the following to determine the rating for Section III: ● If employee is rated "Exceeds" for at least 3 of 5 AND is rated "Meets" for the remaining, their rating is "Exceeds". ● If employee is rated "Exceeds" for less than 3 of 5 and "Meets" for the remaining, their rating is "Meets". ● If employee is rated "Does Not Meet" for 2 or more, their rating is "Does Not Meet". Based on the above, the rating for Section III is: Exceeds Expectations Meets Expectations Does Not Meet IV. Overall Performance Summary: Based on the rating for combined Section I and II, and rating for Section III, please select the overall rating for this evaluation period using the outline below. Exceeds Expectations: Demonstrates exceptional behaviors and exceeds position requirements. Willingly accepts additional responsibilities. Demonstrates expertise in relevant skills and utilizes knowledge to support overall department/organizational goals Defined as: ●Employee rates "Meets Expectations" for 10 out of 10 in Sections I and II ●Employee rates "Exceeds Expectations" in Section III Meets Expectations: Achieves and may occasionally exceed performance expectations while demonstrating expected behaviors. Defined as: ●Employee rates "Meets Expectations" in Sections I and II ●Employee rates "Meets Expectations" in Section III Does Not Meet Expectations: Performance improvement is needed in one or more areas of expected behaviors or job results. Defined as: ●Employee rates "Does Not Meet" for their overall rating for Section I and Section II OR for Section III * Please select the appropriate Overall Performance Summary rating for the review: Exceeds Expectations Meets Expectations Does Not Meet Value Equation: As an organization we prioritize the delivery of a valuable offering to those we serve. For Butler Health System, that means delivering the highest quality of service at a reasonable cost all the while exceeding expectations related to the level of service. ●Please describe how you have contributed to and supported the BHS Value Equation: Click to enter details N/A (Manager only) Development and Training: Employee future development goals/objectives: Click to enter details N/A (Manager only) Reviewer recommendation for further development and training for purposes of preparing for additional responsibilities or for the improvement of current job performance: Click to enter details N/A Ongoing Counseling for Performance Behaviors: Reviewer: Please indicate whether employee was disciplined during the course of this review period and if so indicate at which level and the reason(s). Select below: Not disciplined during this review period Disciplined during this review period at a level of: Please select level: Oral Counseling Written Probation Suspension* N/A If disciplined during this review period, indicate reason: (note: if multiple reasons apply, please select "Other") Absenteeism Tardiness Policy Violation Dress Code Improper Conduct Unsatisfactory Performance Improper Attitude Other N/A Note: If suspended for any reason during the fiscal year, employee will not be eligible for any increase. Education: Employee to complete the following: ●Highest Level of Education Completed: HS Associate Bachelor Masters Doctorate N/A ●Course of Study/Major for Highest Level of Education Completed: Click to enter details N/A (Manager only) ●License(s)/Certification(s)/Registration(s) currently held: Click to enter details N/A (Manager only) Acknowledgement: Review Acknowledgement: My signature indicates that I have had an opportunity to review and discuss my performance review with my reviewer. I further acknowledge that my signature indicates that I have reviewed the content of the performance review, not whether I agree or disagree with it. Acknowledgement of Code of Conduct : My signature below indicates that I acknowledge that I have received and have read a copy of the Butler Health System Code of Conduct Policy. I know that additional copies are available to me through the company intranet or that I may also receive a copy by requesting one from my manager, the Human Resources Department, or from the Corporate Compliance Officer. I agree to abide by this policy and if there is anything I don't understand I will contact my manager or the Corporate Compliance Officer at Ext. 5924 for clarification. I also verify that I am not aware of any conduct or action on the part of any Butler Health System or Butler Memorial Hospital employee, staff member or supplier of goods or services that I reasonably believe is or could be a violation of the Butler Health System Code of Conduct. If I wish to report any concern or action, I may do so by placing a call to the Compliance Hotline by dialing **************.

Responsible for proper implementation of the treatment plan and evaluates symptoms and progress within Family Services. Provides services to individuals and families as required. Responsible for implementing the daily schedule of activities. Education Minimum: Bachelor Degree in Psychology, Social Work, Nursing, Rehabilitation, or Activity Therapies Preferred: N/A Registration/Certification/Licensure: Act 33/73 clearances and Healthcare Provider CPR Experience Minimum: None. Preferred: Prior mental health experience. Other Requirements: Comprehensive Crisis Management per policy. Status: Non-Exempt Physical Requirements: The following frequency definitions apply to all Physical Requirements unless otherwise noted: Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr) Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr) Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr) NOTE: An asterisk (*) indicates that the item is an essential function. Non-Material Handling ●Standing* - Remaining on one's feet in an upright position remaining stationary - FREQUENT ●Walking* - Remaining upright on one's feet, and moving about - FREQUENT ●Sitting* - Body remains in a seated position - FREQUENT ●Stooping* - To bend the body downward and forward by bending the spine at the waist - FREQUENT ●Bending* - To flex the upper body forward - FREQUENT ●Twisting* - To rotate the upper body forward - FREQUENT ●Climbing* - To move the body in any direction on equipment or structures that do not include stairs or ladders - OCCASIONAL ●Ladders - To ascend and descend ladders - N/A ●Stairs* - To ascend and descend stairs - OCCASIONAL ●Kneeling - To move the body downwards and come to rest on both hands and both knees - FREQUENT ●Squatting - To move the body downwards by bending both knees - FREQUENT ●Crouching - To bend the body forward and downward by bending the spine and the legs - FREQUENT ●Crawling - To move the body forward or backwards on hands and knees - OCCASIONAL ●Reaching Horizontal* - To extend the arms and hands outward, remaining under shoulder height - OCCASIONAL ●Reaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONAL ●Grasping* - Using functional gripping of the hand to handle an object - OCCASIONAL ●Finger Manipulation* - To manipulate objects with the use of fingers - OCCASIONAL ●Seeing* - Using visual feedback to accomplish a task or activity - CONSTANT ●Hearing* - Using sound feedback to accomplish a task or activity - CONSTANT ●Repetitive Upper Extremity Use - Using the arms and/or hands continuously or more than 2/3 of the total time - N/A ●Repetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A Material Handling ●Pushing* - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person ●OCCASIONAL ●20# - 50# ●Pulling* - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person ●OCCASIONAL ●20# - 50# ●Lift* - Floor to Waist ●OCCASIONAL ●20# - 50# ●Lift* - Waist to shoulder ●OCCASIONAL ●20# - 50# ●Lift* - Shoulder to overhead ●OCCASIONAL ●20# - 50# ●Carrying - To transport an object or article using the arms or hands (> 10 feet) ●OCCASIONAL ●20# - 50# Environmental Factors ●Working alone - OCCASIONAL ●Working in cramped quarters - OCCASIONAL ●Constant interruptions - CONSTANT ●Working with hands in water - FREQUENT ●Use of power tools - N/A ●Working on ladders/scaffolding - N/A ●Exposure to vibration - N/A ●Exposure to dust - N/A ●Exposure to noise (constant) - FREQUENT ●Exposure to electrical energy (outlets, etc) - N/A ●Exposure to temperature changes (heat, cold, humidity), that require special clothing - N/A ●Exposure to slippery walking surfaces - OCCASIONAL ●Exposure to solvents, grease, oils - N/A ●Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - OCCASIONAL ●Working with bloodborne pathogens - OCCASIONAL Cardiovascular Energy Requirements - Physical Demand Physical Demand Met Level Examples of similar activity intensity Sedentary to Light 0 - 3.5 Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work. Medium 3.6 - 6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood. As relates to this position: ●Sedentary to Light - FREQUENT ●Medium - FREQUENT ●Heavy to Very Heavy - N/A I. Specific Job Responsibilities (Essential Functions): 1. Collaborates with staff to develop and implement programming specific to the Family Services. This includes implementing the daily schedule of activities in accordance with the individualized treatment plan, under the direction of the Therapist/Mental Health Professional. Meets Expectations Does Not Meet 2. Builds a therapeutic relationship with children and effectively interacts in a professional and appropriate manner with children and families referred to the program. Meets Expectations Does Not Meet 3. Communicates and coordinates activities with other staff members to ensure continuity of services. Meets Expectations Does Not Meet 4. Assists the Therapists in evaluating the patient's symptoms and progress on a daily basis and documents appropriately. Provides feedback and information to and obtains input from treatment professionals on an ongoing basis as part of the treatment team. Meets Expectations Does Not Meet 5. Adheres to programmatic guidelines and other behavioral related standards in carrying out duties and assists in maintaining a safe environment for the patients and staff. Meets Expectations Does Not Meet II. Organizational Responsibilities: 1. Completed mandatory education, annual competencies and department specific education within established timeframes. Meets Expectations Does Not Meet 2. Completed annual employee health requirements within established timeframes. Meets Expectations Does Not Meet 3. Maintained license/certification, registration in good standing throughout fiscal year. Meets Expectations Does Not Meet N/A 4. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices. Meets Expectations Does Not Meet 5. Adheres to regulatory agency requirements, survey process and compliance. Meets Expectations Does Not Meet *Please use the following to determine the rating for Section I and Section II: ●If employee is rated "Meets" at least 7 of 10 in Sections I and II, their rating is "Meets". ●If employee is rated "Does Not Meet" for 4 or more in Sections I and II, their rating is "Does Not Meet". Based on the above, the rating for Section I and Section II is: Meets Expectations Does Not Meet III. Job Behaviors: 1. “Sets the Stage” by using greetings/introductions when interacting with any customer or entering a patient room. Looks and acts like a professional. Uses consistent phone etiquette. Helps people who look lost or confused. Keeps a clean and professional environment and work space. Clarifies expectations and creates positive handoffs and positive lasting impressions. Exceeds Expectations Meets Expectations Does Not Meet 2. Fosters a teamwork approach by respecting other members of the hospital team. Stays involved and informed of happenings within the organizations. Creates win-win situations by helping others. Works to resolve conflicts and concerns in a constructive way and asks for assistance in helpful ways. Exceeds Expectations Meets Expectations Does Not Meet 3. Is the Owner: Takes responsibility for problems, issues or opportunities for improvement by initiating constructive review of concern rather than negatively attacking an issue. Understands systems and processes and uses appropriate channels to address concerns when out of own span of control. Demonstrates compassion and works beyond “own assignment” by seeing “big picture”. Exceeds Expectations Meets Expectations Does Not Meet 4. Creates a Caring Environment by communicating in helpful ways. Always protects the confidentiality and dignity of patients and others. Listens with empathy and understanding and provides options and choices. Exceeds Expectations Meets Expectations Does Not Meet 5. Provides Great Explanations through user-friendly information and explanations (uses language others can understand). Makes sure people know what they can and cannot expect and checks for understanding and agreement. Exceeds Expectations Meets Expectations Does Not Meet *Please use the following to determine the rating for Section III: ● If employee is rated "Exceeds" for at least 3 of 5 AND is rated "Meets" for the remaining, their rating is "Exceeds". ● If employee is rated "Exceeds" for less than 3 of 5 and "Meets" for the remaining, their rating is "Meets". ● If employee is rated "Does Not Meet" for 2 or more, their rating is "Does Not Meet". Based on the above, the rating for Section III is: Exceeds Expectations Meets Expectations Does Not Meet IV. Overall Performance Summary: Based on the rating for combined Section I and II, and rating for Section III, please select the overall rating for this evaluation period using the outline below. Exceeds Expectations: Demonstrates exceptional behaviors and exceeds position requirements. Willingly accepts additional responsibilities. Demonstrates expertise in relevant skills and utilizes knowledge to support overall department/organizational goals Defined as: ●Employee rates "Meets Expectations" for 10 out of 10 in Sections I and II ●Employee rates "Exceeds Expectations" in Section III Meets Expectations: Achieves and may occasionally exceed performance expectations while demonstrating expected behaviors. Defined as: ●Employee rates "Meets Expectations" in Sections I and II ●Employee rates "Meets Expectations" in Section III Does Not Meet Expectations: Performance improvement is needed in one or more areas of expected behaviors or job results. Defined as: ●Employee rates "Does Not Meet" for their overall rating for Section I and Section II OR for Section III *Please select the appropriate Overall Performance Summary rating for the review: Exceeds Expectations Meets Expectations Does Not Meet Value Equation: As an organization we prioritize the delivery of a valuable offering to those we serve. For Butler Health System, that means delivering the highest quality of service at a reasonable cost all the while exceeding expectations related to the level of service. ●Please describe how you have contributed to and supported the BHS Value Equation: Click to enter details N/A (Manager only) Development and Training: Employee future development goals/objectives: Click to enter details N/A (Manager only) Reviewer recommendation for further development and training for purposes of preparing for additional responsibilities or for the improvement of current job performance: Click to enter details N/A Ongoing Counseling for Performance Behaviors: Reviewer: Please indicate whether employee was disciplined during the course of this review period and if so indicate at which level and the reason(s). Select below: Not disciplined during this review period Disciplined during this review period at a level of: Please select level: Oral Counseling Written Probation Suspension* N/A If disciplined during this review period, indicate reason: (note: if multiple reasons apply, please select “Other”) Absenteeism Tardiness Policy Violation Dress Code Improper Conduct Unsatisfactory Performance Improper Attitude Other N/A Note: If suspended for any reason during the fiscal year, employee will not be eligible for any increase. Education: Employee to complete the following: ●Highest Level of Education Completed: HS Associate Bachelor Masters Doctorate N/A ●Course of Study/Major for Highest Level of Education Completed: Click to enter details N/A (Manager only) ●License(s)/Certification(s)/Registration(s) currently held: Click to enter details N/A (Manager only) Acknowledgement: Review Acknowledgement: My signature indicates that I have had an opportunity to review and discuss my performance review with my reviewer. I further acknowledge that my signature indicates that I have reviewed the content of the performance review, not whether I agree or disagree with it. Acknowledgement of Code of Conduct : My signature below indicates that I acknowledge that I have received and have read a copy of the Butler Health System Code of Conduct Policy. I know that additional copies are available to me through the company intranet or that I may also receive a copy by requesting one from my manager, the Human Resources Department, or from the Corporate Compliance Officer. I agree to abide by this policy and if there is anything I don't understand I will contact my manager or the Corporate Compliance Officer at Ext. 5924 for clarification. I also verify that I am not aware of any conduct or action on the part of any Butler Health System or Butler Memorial Hospital employee, staff member or supplier of goods or services that I reasonably believe is or could be a violation of the Butler Health System Code of Conduct. If I wish to report any concern or action, I may do so by placing a call to the Compliance Hotline by dialing 1-855-661-0965.

UPMC Community Care Behavioral Health is hiring a full-time Community Health Worker for the Northeastern PA region. The office is in Tobyhanna, PA, however, this individual can reside anywhere within Northeast PA. This role will involve a mix of working remotely and travelling throughout Carbon, Monroe, Pike and surrounding counties, and may require occasional on-site presence in the office as needed. The ideal candidate for this role will have a valid drivers license, reliable means of transportation, and prior social services or mental health experience. This role involves heavy travel so candidates should be willing to travel throughout the assigned region. The Community Health Care Worker (CHW) will work directly with individuals receiving services, family members, providers and other stakeholders, at the direction of a supervisor. This position requires the candidate have close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. We recognize CHWs build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, social supports and advocacy. To fill this position we will recruit a seasoned person who has expertise in issues such as housing, transportation, peer support, informal counseling, career training, and social supports. The CHWs will provide care coordination services to address health needs of individuals enrolled in the program. This position will include telephonic and face to face contact with individuals receiving services, family members and other stakeholders to engage in problem solving and referral strategies; community based services; resources for housing and resources available to members to promote recovery. The CHW also represents the organization to the general public, individuals in, and seeking, recovery, family members, and to stakeholder groups. Title and salary will be determined based upon education and community health worker experience for Sr. Community Health Worker within Community Care Behavioral Health. Responsibilities: + Flexibility in schedule to meet members' need + Provides telephonic assistance to members and family members concerning recovery tools and resources + Engage the community to improve underlying social and economic conditions that impact health + Assist in scheduling appointments as needed + Identifying challenges a member faces in the Eight Stages of Wellness and Recovery + Connect the member to community-based treatment and recovery supports. + Travel throughout the region + Mobilize the community level to enhance provider understanding of community needs and preferences + Advocate for the members' community needs, medical and behavioral health needs + Empower the member to self-advocate and follow through with treatment (making and attending scheduled appointments, setting goals, and community networking) + Represents community Care's and UPMC Health Plan recovery and transformation at all levels + Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances. + Collaborate with Community Care and UPMC Health Plan care management staff, as needed, for interventions + Promotes principles of recovery with members, providers, and stakeholders + Bridge the gap between the physical health care and behavioral health treatment + Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers and recovery supports + Assist members with specific non-medical needs that affect health and access to care + Proof of high school graduation or GED + 1 year providing customer service, or clinical, or social service or case management experience in the community required + Preference will be given to those with social services, mental health or community work experience. + Willingness to travel throughout our service area + Has own vehicle + A person in the community who has expertise in issues such as housing, transportation, peer support, career training and community education. This person will also be working with members that have concurrent medical difficulties. + Ability to develop rapport and demonstrate good interpersonal skills + Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc preferred + Personal or family experience in the health care system preferred + Knowledge of key concepts and principles (recovery, resiliency, and wellness) + Demonstrate ability to work with other people through a cooperative effort + Ability to utilize motivational interviewing + Ability to model and share the recovery principles: Hope, Personal Responsibility-Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community supports Basic computer skills and familiarity with Microsoft products + Good verbal and written communication skills + Solid organization skills and ability to set priorities and schedule time efficiently + Self-directed and flexible to meet the needs of our members + Value for and ability to deliver excellent customer service Licensure, Certifications, and Clearances: + Drivers license required + Automotive insurance required UPMC is an Equal Opportunity Employer/Disability/Veteran