Department Manager Job in Hickory, NC
The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. At H&M, we welcome you to be yourself and challenge you to grow and make a difference. Ensure H&M Customer Service standards are always delivered through active coaching and leading by example Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times Be yourself & more at H&M. Together with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours. Manage the recruitment, training, development, and succession planning team in line with H&M best practices The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.