Front Desk Receptionist - Full-Time, Quarterly Bonus
Columbus, OH jobs
Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.
What We Offer:
Monday-Friday, Day Shift Only - no nights, weekends, or on-call
Predictable schedule and work-life balance
Generous Quarterly Bonuses
Comprehensive Benefits package:
Medical, Dental, and Vision
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Retirement Benefits:
Safe Harbor 401(k) Match
Discretionary Profit Sharing
Paid Time Off (PTO) + Paid Holidays
Performance-Based Annual Appraisals
Collaborative & modern work environment in a leading Orthopedic Center
About the Role:
Responsible for patient registration and coordinating reception-area activities
Ensure proper communication throughout the facility to maintain a positive patient experience
Obtain pertinent information for registration and documentation of patient identity
Inform patients of financial responsibility and collect out of pocket balances
Document information from patients and ensures it is disseminated to appropriate departments
Communicate appropriate information to patient's family according to policies and procedures
Maintain order and cleanliness of the front desk and monitor reception area
Compile patient medical records and prepare patient identification paperwork
What We're Looking For:
Must possess exceptional customer service skills
Excellent communication skills and capability to build a rapport with patients and their families
Thrive in a fast-paced environment and work well under pressure
Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
Available to cover early morning, opening shifts
Ability to make decisions quickly and confidently
Must be able to manage time and multitask effectively
Outstanding problem-solving and organizational abilities
Qualifications:
A high school diploma/GED required
A minimum of 2 years experience in a clerical role preferred
Previous experience in a medical setting preferred
Apply today!
If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
Hybrid Front Desk Receptionist and Chiropract
Ocala, FL jobs
This position requires a versatile individual who is willing to take on the dual role of a Hybrid Front Desk Receptionist and Chiropractic Assistant. This position offers a unique opportunity for someone with diverse skills to contribute to both the administrative and patient care aspects within our healthcare facility.
**Key Qualifications:**
- Excellent communication skills
- Strong multitasking abilities
- Self-motivated
- Proficient in computer skills
- Patient-focused personality
- Positive attitude
- Reliable and team-oriented
- Previous experience in a medical office setting
- Familiarity with Chiropractic treatment procedures is a plus
**Responsibilities:**
*Front Desk Receptionist:*
- Check-in procedures for patients
- Answering phones and scheduling appointments
- Data entry tasks
- Setting up transportation via LYFT for patients
- Assisting patients with paperwork
- Uploading paperwork and documentation into the Electronic Health Record (EHR) system
*Chiropractic Assistant:*
- Follow all orders given by the Chiropractic Physician
- Apply Hot/Cold Therapy as directed
- Administer Electric Muscle Stimulation
- Perform Mechanical Traction procedures
- Conduct Unattended Ultrasound sessions
- Supervise Therapeutic Exercise activities
- Provide important healing support to patients undergoing chiropractic treatment
**Qualifications:**
- Willingness to adapt to operational needs and switch between front desk and chiropractic assistant roles as required
- Previous experience in a medical office setting
- Familiarity with Electronic Health Records (EHR) and paper charts
- Knowledge of Chiropractic treatment procedures is a plus
- Ability to travel to other locations as needed
- Understanding of HIPAA compliance regulations
**Opportunity for Growth:**
This hybrid position provides a dynamic opportunity for professional growth and development within both administrative and patient care domains. The candidate should be flexible and ready to contribute to operational needs as they arise.
If you possess the required skills and are ready to embrace the challenges of a dual role, we encourage you to apply for this Hybrid Front Desk Receptionist and Chiropractic Assistant position. Join our team and play a pivotal role in providing exceptional care to our patients while contributing to the smooth operation of our healthcare facility.
Auto-ApplyFront Desk Attendant
Stow, OH jobs
Job Details Stow - Stow, OH Customer ServiceDescription
As a Front Desk Attendant, you will be the face of FITWORKS for all members and guests entering our doors. We are looking for positive team players to join our AWESOME team!
Responsibilities:
Greeting members and guests upon their initial entrance as well as acknowledging their departure with a smile!
Registering new members
Verifying members enrollment upon entry
Assisting members with any issues that may arise during their visit
Managing member documents in our Customer Management system
Handling incoming phone calls professionally
Assisting with sales and club tours when necessary
Managing Point-of-Sales transactions
Stocking and inventory of retail items
Keeping a neat and clean workstation
Assisting with sanitation efforts throughout the club (member and employee areas)
Benefits:
Competitive hourly wage plus the opportunity to earn sales commission
Free membership to all FITWORKS locations
Full-Time employees (30+ hours/week) are eligible for the following:
$0 deductible Medical Plan (Company sponsors 75% of premium)
Free Tele-Doc services
Voluntary Dental Insurance
Company sponsored Life, AD&D, and Long-Term Disability
Voluntary Life Insurance
Vacation and Sick Time
Additional free membership to all FITWORKS locations for one family member
Qualifications
Requirements:
Professional and courteous demeanor
Ability to communicate positively with potential members, current members, club guests, and all FITWORKS team members
Willingness to be trained on all FITWORKS systems and processes
Familiarity with CMS/CRM software a plus
Desire to achieve set goals and metrics in a fast-paced environment
Front Desk team member
Fairlawn, OH jobs
Benefits:
Retirement plus match
Bonus based on performance
Employee discounts
Paid time off
Training & development
Join the awesome team at HealthSource Chiropractic of Fairlawn! We're a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through cutting-edge care. We're looking for a dynamic Front Desk Team Member to amplify our mission and create patient experiences focused on Relationships & Results.
What You'll Do:
Be the welcoming face of our clinic, building trust and connections with patients.
Handle insurance verifications, financial reviews, and patient account management.
Recommend products and supplements aligned with treatment plans.
Support marketing campaigns, community outreach, and creative content.
Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant.
Manage administrative tasks like scanning EOBs, weekly reporting, and inventory.
What You Bring:
Contagious enthusiasm and top-notch people skills.
Proficiency in Microsoft Office, Windows, and customer service experience.
A proactive, detail-oriented mindset with a passion for wellness.
Two-year degree preferred but not required.
Why You'll Love It:
Competitive pay, monthly bonuses, and great benefits.
A fun, supportive team where your ideas matter.
A chance to make a real impact in patients' lives.
Ready to bring your energy to a team that's all about health and service? Apply now and let's make wellness happen! Compensation: $34,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
Auto-ApplyVan Driver/ Guest Service Agent
Columbus, OH jobs
Job Details Double Tree by Hilton Worthington - Columbus, OH Part Time Second/ Afternoon Third/ Night Hospitality - HotelDescription
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. Further duties are to transports guests about the premises or local areas in scheduled van runs. Assist with check in/outs as needed. Reporting to the Front Desk Manager the following is required:
ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.
ESSENTIAL FUNCTIONS
Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)
Must be able to work PM (nights), weekends and holidays.
Must have a valid driver license and pass BMV driver Background Check.
Excellent customer services skills and greet guests with a pleasant demeanor.
Open the cab door for arriving and departing guests.
Drive the shuttle van on assigned and scheduled runs.
Monitor the upkeep, service maintenance and cleanliness of shuttle van.
Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
Uniform and Name Tag must be worn at all times. Maintain high standards of grooming and personal appearance.
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS
Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
Qualifications
Knowledge and Skills:
Education: High school education or equivalent experience.
Experience: Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
Hours Required: 8-hour shift; scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Continually walking, standing, lifting or pulling, 90-95% of time, large step into van.
Continuous Standing Describe the reasons to include time period and frequency.
Continuous standing 95% of time.
Climbing Stairs Up to approx. 120 steps 10% of 8-hour shift.
Hearing: Moderate Explain: One-on-one communication with guests.
Vision: Moderate Explain: Read reports, verify reservations, work with computers.
Speech: Moderate Explain: One-on-one communications with guests.
Literacy: Critical Explain: Read reports, reservations, analyze, investigate.
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use. Brass/glass cleaner. No special handling required.
Equipment Operation List type of equipment and frequency of use.
Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee must regularly lift and/or move up to 50 pounds frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Guest Service Agent
Columbus, OH jobs
Job Details Double Tree by Hilton Worthington - Columbus, OH Full Time First/Day Second/Afternoon Third/NightDescription
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.
ESSENTIAL FUNCTIONS
Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)
NON-ESSENTIAL FUNCTIONS
Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
Qualifications
Knowledge and Skills:
Education:High school education or equivalent experience.
Experience:Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
No. Of employees supervised: None.
Travel Required:None.
Hours Required: 8 hour shift; scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Continually walking, standing, lifting or pulling, 90-95% of time, large step into van.
Continuous Standing Describe the reasons to include time period and frequency.
Continuous standing 95% of time.
Climbing Stairs
Up to approx. 120 steps 10% of 8 hour shift.
Hearing: Moderate
Explain: One-on-one communication with guests.
Vision: Moderate
Explain: Read reports, verify reservations, work with computers.
Speech: Moderate
Explain: One-on-one communications with guests.
Literacy: Critical
Explain: Read reports, reservations, analyze, investigate.
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
Brass/glass cleaner. No special handling required.
Protective Clothing:
None Required.
Equipment Operation List type of equipment and frequency of use.
Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.
Veterinary Receptionist
Canton, OH jobs
Mellett Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Founded in 1984, Mellett Animal Hospital is a modern, full service small-animal hospital. We specialize in providing quality care for canines and felines alike. Our practice understands the need for consistent care.
Location: 4636 W. Tuscarawas St., Canton, Ohio 44708
Shift Details: This is a part-time position (under 30 hours/week), working Monday, Wednesday, Friday and possible Saturdays at a later date
Pay Range: $15.00 - $17.00/hour (based on expereience)
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFront Desk DA Hybrid
Durham, NC jobs
**JOB PURPOSE:** **The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.**
**ESSENTIAL FUNCTIONS:**
+ Manage phones, scheduling, patient check-in/out, and calendar coordination.
+ Collect and process payments; handle insurance verification, claims, and financial arrangements.
+ Maintain patient confidentiality and ensure HIPAA/OSHA compliance.
+ Educate patients on procedures, treatment options, office policies, and aftercare instructions.
+ Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines).
+ Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards.
+ Maintain accurate patient records, treatment routers, and documentation as directed.
+ Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties.
+ Provide excellent patient service to ensure a positive experience and smooth office flow.
+ Perform additional duties as assigned to support clinical and administrative needs.
**EDUCATIONAL REQUIREMENTS:**
+ High School Diploma
+ Active DA and X-ray certification
**GENERAL KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES:**
+ Strong verbal and written communication skills.
+ Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management.
+ Proficient in Microsoft Office; experience with dental software (Dentrix preferred).
+ Excellent organization, time management, and multitasking abilities in a high-volume environment.
+ Minimum one year of experience assisting with dentures and/or implants.
+ Ability to sit, stand, bend, and lift up to 50 lbs as required.
+ Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required.
**Job Details**
**Pay Type** **Hourly**
**Job Category** **Practice Staff**
Front Desk team member
Akron, OH jobs
Job DescriptionBenefits:
Retirement plus match
Bonus based on performance
Employee discounts
Paid time off
Training & development
Join the awesome team at HealthSource Chiropractic of Fairlawn!
Were a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through evidence based, top notch care. Were looking for a Front Desk Team Member to help amplify our mission and create patient experiences focused on Relationships & Results.
What Youll Do:
Be the warm & welcoming face of our clinic, building trust and connections with patients.
Handle insurance verifications, financial reviews, and patient account management.
Recommend products and supplements aligned with treatment plans.
Support marketing campaigns, community outreach, and creative content.
Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant.
Manage administrative tasks like scanning EOBs, weekly reporting, and inventory.
What You Bring:
Contagious enthusiasm and top-notch people skills.
Proficiency in Microsoft Office, Windows, and customer service experience.
A proactive, detail-oriented mindset with a passion for wellness.
Two-year degree preferred but not required.
Why Youll Love It:
Competitive pay, monthly bonuses, and great benefits.
A fun, supportive team where your ideas matter.
A chance to make a real impact in patients lives.
Ready to bring your energy to a team thats all about health and service? Apply now and lets make wellness happen!
Front Desk Representative
Cincinnati, OH jobs
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license, or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
Ensure the time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
Other duties as assigned.
Minimum requirements:
H.S. Diploma or equivalent Required
College Degree Certification/License *desirable •
2+ years' experience in medical practice or a similar setting
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Desk Attendant
Akron, OH jobs
The Shaw JCC is a community center located in Akron. Our facility offers a family-friendly environment in areas of aquatics, childcare, fitness, and membership. We are looking for a part-time reliable, punctual, and friendly Member & Guest Services Represenative (desk attendant) to open our facility each morning and help set the tone for a smooth, successful day. This is an essential role for our operations, and we need someone who takes pride in creating a welcoming, well-prepared environment for our members and staff.
As the first point of contact, this position is responsible for creating a welcoming atmosphere, and handling all member interactions while being vigilant about facility safety and security. Other key responsibilities include opening procedures, facility maintenance, membership sales and processing transactions.
Qualifications and Skills
Excellent customer service, communication, and problem-solving skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Ability to work early morning shifts consistently (e.g., 5 AM - 1 PM).
Physical ability to stand and walk continually during shifts and occasionally lift up to 25 lbs.
Ability to handle difficult situations with poise and professionalism.
Education and Experience
High School diploma or GED equivalent required.
Prior customer service or front desk experience, preferably in a fitness or hospitality setting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.
Auto-ApplyGuest Service Agent
Independence, OH jobs
Job Details Double Tree by Hilton Independence - Independence, OH Full Time First/Day Second/Afternoon Third/NightDescription
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.
ESSENTIAL FUNCTIONS
Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)
NON-ESSENTIAL FUNCTIONS
Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
Qualifications
Knowledge and Skills:
Education:High school education or equivalent experience.
Experience:Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
No. Of employees supervised: None.
Travel Required:None.
Hours Required: 8 hour shift; scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Continually walking, standing, lifting or pulling, 90-95% of time, large step into van.
Continuous Standing Describe the reasons to include time period and frequency.
Continuous standing 95% of time.
Climbing Stairs
Up to approx. 120 steps 10% of 8 hour shift.
Hearing: Moderate
Explain: One-on-one communication with guests.
Vision: Moderate
Explain: Read reports, verify reservations, work with computers.
Speech: Moderate
Explain: One-on-one communications with guests.
Literacy: Critical
Explain: Read reports, reservations, analyze, investigate.
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
Brass/glass cleaner. No special handling required.
Protective Clothing:
None Required.
Equipment Operation List type of equipment and frequency of use.
Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.
Guest Service Agent
Strongsville, OH jobs
Job Details Best Western Plus Strongsville - Strongsville, OH Full Time First/Day Second/Afternoon Third/NightDescription
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.
ESSENTIAL FUNCTIONS
Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)
NON-ESSENTIAL FUNCTIONS
Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
Qualifications
Knowledge and Skills:
Education:High school education or equivalent experience.
Experience:Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
No. Of employees supervised: None.
Travel Required:None.
Hours Required: 8 hour shift; scheduled days and times may vary based on need.
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Continually walking, standing, lifting or pulling, 90-95% of time, large step into van.
Continuous Standing Describe the reasons to include time period and frequency.
Continuous standing 95% of time.
Climbing Stairs
Up to approx. 120 steps 10% of 8 hour shift.
Hearing: Moderate
Explain: One-on-one communication with guests.
Vision: Moderate
Explain: Read reports, verify reservations, work with computers.
Speech: Moderate
Explain: One-on-one communications with guests.
Literacy: Critical
Explain: Read reports, reservations, analyze, investigate.
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
Brass/glass cleaner. No special handling required.
Protective Clothing:
None Required.
Equipment Operation List type of equipment and frequency of use.
Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.
Medical Front Desk Receptionist
Youngstown, OH jobs
Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Front Desk Receptionist
Poland, OH jobs
Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling.
* Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972.
* Shepherd's Overall Quality Ratings exceed county and statewide averages
* We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services.
Why work at Shepherd of the Valley?
Shepherd of the Valley (SOV) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing with SOV retirement options; enjoy generous paid holidays and time off; and protect yourself and your family with life and long-term disability insurance. Here are some highlights of our compensation plan:
* Annual Performance Reviews
* Insurance - Medical, dental, eye and prescription coverage are available to eligible employees. SOV offers a fully paid $10,000 life insurance benefit.
* Flexible Spending Plan - SOV offers a flexible spending account that allows you to pay certain medical expenses as well as child care on a pre-tax basis.
* Paid Time Off - SOV employees begin accumulating paid time off (PTO) hours immediately.
* Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday and choice of floating holiday.
* Retirement - Employees are eligible to participate in SOV's 403(b) tax deferred annuity from their first day.
* Education Support - SOV's Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field including free STNA classes.
* Student Loan Forgiveness up to $2500 paid out over 4 years.
* Partnership with Ohio University - SOV employees are eligible for a 5% discount for undergraduate programs, and 10% for graduate programs.
* Additional Perks and Bonuses - SOV employees are eligible for discounts at local businesses. Employees of the month are recognized with a bonus. Recruitment bonuses for staff and residents are awarded. After 2 years, employees receive an ongoing longevity bonus.
Responsibilities
* Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
* Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
* Answers questions about organization and provides callers with address, directions, and other information.
* Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel.
* Ensures all job candidates appropriately register.
* Updates appointment calendars.
* Receives, sorts, and routes mail, and maintains and routes publications.
* Sells meal tickets and stamps.
* Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
* Performs other clerical duties as needed, such as filing, photocopying, and collating.
* In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log.
Qualifications
The ideal candidate will be professional, energetic customer service oriented, be able to multi-task, and have knowledge of Microsoft Office products.
* High School Graduate or GED Equivalent
* Strong customer service skills
* Excellent interpersonal and organization skills
* Professional attire and demeanor
* Knowledge of Microsoft Office products.
* 1 year of clerical experience in a long term care setting preferred
Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
Medical Front Desk Receptionist
Warren, OH jobs
Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Front Desk Receptionist
Youngstown, OH jobs
Job Description
Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling.
Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972.
Shepherd's Overall Quality Ratings exceed county and statewide averages
We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services.
Why work at Shepherd of the Valley?
Shepherd of the Valley (SOV) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing with SOV retirement options; enjoy generous paid holidays and time off; and protect yourself and your family with life and long-term disability insurance. Here are some highlights of our compensation plan:
Annual Performance Reviews
Insurance - Medical, dental, eye and prescription coverage are available to eligible employees. SOV offers a fully paid $10,000 life insurance benefit.
Flexible Spending Plan - SOV offers a flexible spending account that allows you to pay certain medical expenses as well as child care on a pre-tax basis.
Paid Time Off - SOV employees begin accumulating paid time off (PTO) hours immediately.
Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday and choice of floating holiday.
Retirement - Employees are eligible to participate in SOV's 403(b) tax deferred annuity from their first day.
Education Support - SOV's Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field including free STNA classes.
Student Loan Forgiveness up to $2500 paid out over 4 years.
Partnership with Ohio University - SOV employees are eligible for a 5% discount for undergraduate programs, and 10% for graduate programs.
Additional Perks and Bonuses - SOV employees are eligible for discounts at local businesses. Employees of the month are recognized with a bonus. Recruitment bonuses for staff and residents are awarded. After 2 years, employees receive an ongoing longevity bonus.
Responsibilities
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel.
Ensures all job candidates appropriately register.
Updates appointment calendars.
Receives, sorts, and routes mail, and maintains and routes publications.
Sells meal tickets and stamps.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log.
Qualifications
The ideal candidate will be professional, energetic customer service oriented, be able to multi-task, and have knowledge of Microsoft Office products.
High School Graduate or GED Equivalent
Strong customer service skills
Excellent interpersonal and organization skills
Professional attire and demeanor
Knowledge of Microsoft Office products.
1 year of clerical experience in a long term care setting preferred
Shepherd of the Valley Lutheran Retirement Inc.is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
Front Desk Receptionist
Cincinnati, OH jobs
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Front Desk Receptionist
Cincinnati, OH jobs
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Front Desk Receptionist
Sandusky, OH jobs
Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services.
We are looking for Front Desk Receptionist that will support the operation of the clinic by maintaining the front office and representing Family Health Services is a professional and kind manner. This position requires the ability to multi-task, and prioritize responsibilities. The Front Desk Receptionist will also place outbound calls and hand all administrative tasks with a positive attitude.
Essential Functions
* Welcomes patients and visitors in person by greeting them in a timely manner
* Receives phone calls and directs questions to appropriate personnel according to policy.
* Documents phone calls and conversations in record as needed according to policy.
* Effectively communicates with both internal and external customers to ensure smooth operation of the clinic.
* Optimizes patients' satisfaction, provider time, and clinic space utilization by efficiently scheduling appointments according to policy
* Verifies insurance benefits and eligibility prior to scheduled appointments using various web portals
* Pre-registers patients and reminds patients of appointments via telephone the day prior to scheduled appointments.
* Registers and checks patients in for their appointments in a timely manner
* Maintains patient accounts by accurately entering data such as demographics and insurance information in the electronic health records system
* Scans documents into EMR as appropriate, including but not limited to patient's photo ID, insurance card, intake paperwork, and financial information related to the FHS Sliding Fee Scale
* Faxes, scans, files, and mails documentation as necessary
* Collects and posts patient payments utilizing office software, provides patient receipts for payments
* Ensures kiosks are functioning for patient check-in
* Assists patients with completing medical information forms and obtains signatures for consent according to policy.
* Completes return to work/school slips in coordination with nurse or provider.
* Provides a positive patient experience by anticipating the needs of patients, answering patient's questions, and maintaining a clean and presentable front office and reception area.
Work Environment
This job operates in a health care setting as well as within the community. This role requires regular walking to various locations around the building. This role also routinely comes into contact with patients who may have contagious illnesses. This job has frequent exposure to dust, outside exposure, cleaning agents, and animals.
Required Education and Experience
* High school diploma with and knowledge of computers and data entry required.
* Certificate/Degree or equivalent experience in EMR or related field preferred.
Minimum one year of clerical experience preferred
Family Health Services is dedicated to Equal Employment Opportunities.
To apply, please provide your resume to Human Resources Specialist, Madison Keesee.
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