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Service Associate jobs at Mozaic - 129 jobs

  • Associate, Service - Portuguese Speaker (Q1 2026 Start)

    GLG 4.1company rating

    New York, NY jobs

    GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. You will have the opportunity to showcase your language skills by focusing on our business throughout Latin America with projects in both Portuguese and English. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree (required) or higher 0-3 years of work experience in client-facing, sales, or account management roles Written and verbal fluency in Portuguese (required) and/or Spanish Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: Comprehensive medical, dental and vision coverage effective on your first day of employment Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) Tuition reimbursement program for eligible courses including language skills courses Paid parental leave, adoption and surrogacy reimbursement Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
    $75k-90k yearly Auto-Apply 50d ago
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  • Associate, Service (Summer 2026 Start)

    GLG 4.1company rating

    New York jobs

    GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals - think top financial services firms, consultancies, and corporations - to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts - all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Specific responsibilities include (but are not limited to): Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts Upholding GLG's compliance framework and embracing our company values As an Associate, you will have the opportunity to: Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management Cultivate account management and commercial skills through direct client relationship building and responsive service Become a people manager and lead future Associates once you outperform as an individual contributor An ideal candidate will have the following: Bachelor's degree (required) or higher 0-3 years of work experience in client-facing, sales, or account management roles Demonstrated critical thinking and creative problem-solving skills Excellent communication and interpersonal skills, including comfort with phone-based outreach Ability to work independently and collaboratively, in an ever-changing and fast-paced environment Receptive to close coaching and feedback Ability to multitask and prioritize effectively, while ensuring an attention to detail Hustle and tenacity that drives you to go above and beyond to delight clients Appreciation for data and understanding the numbers Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations What We Offer While total compensation varies depending upon performance, Associates can earn full year compensation of $90,000+. This is made up of an annual base salary of $75,000 and uncapped variable compensation that's linked to individual performance. Benefits: All U.S. GLGers also have access to benefits such as: Comprehensive medical, dental and vision coverage effective on your first day of employment Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting) Tuition reimbursement program for eligible courses including language skills courses Paid parental leave, adoption and surrogacy reimbursement Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways Other work perks and benefits available based on final job location Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation. #LI-Onsite
    $75k-90k yearly Auto-Apply 60d+ ago
  • Content Services Associate

    Hearst 4.4company rating

    New York, NY jobs

    Overview (Why This Role?) Join a team that helps power the digital backbone of iconic global media brands. As a Content Services Associate, you'll ensure all content in our digital asset management (DAM) system is accurate, accessible, and optimized-playing a key role in driving operational excellence across markets. About Hearst Magazines (Why Us?) Hearst Magazines' portfolio of more than 30 iconic brands in the U.S.-including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, and Popular Mechanics -inspires, entertains, and builds new and bold experiences for an engaged and growing audience across digital, video, social and print, reaching nearly 130 million readers and site visitors each month. With sophisticated content creation, cutting-edge technology, and industry-leading data capabilities, we make media and products that move people across all platforms. We are a global media company that publishes nearly 200 magazine editions and 175 websites around the world-and together, we are shaping what's next. Key Responsibilities (What You Are Doing) Evaluate incoming digital assets from multiple pipelines for accuracy, consistency, and completeness Monitor production schedules and go-live timelines to ensure on-time delivery Tag and organize digital assets to enhance searchability and support automation efforts Troubleshoot technical issues, document bugs, and contribute suggestions for feature improvements Onboard and support users across departments-resolving access issues and offering training that drives adoption Partner with content creators to ensure metadata accuracy and compliance with standards during DAM uploads Collaborate with cross-functional teams to identify and resolve workflow inefficiencies across connected systems Qualifications (What We're Looking For) 3+ years of experience in content operations, digital asset management, or a related field within media Proficiency with Digital Asset Management systems; familiarity with Orange Logic is a plus Understanding of metadata standards, file formats, and DAM best practices Strong customer service mindset-responsive, solutions-oriented, and focused on DAM adoption Organized, detail-oriented, and skilled in time management Team-oriented communicator who thrives in collaborative environments Ability to translate technical concepts into clear, accessible guidance for users Quick learner with the ability to adapt to evolving tools and workflows Passion for optimizing creative workflows and supporting content teams Hybrid work schedule: 4 days per week in-office at our NYC headquarters Benefits (What We Offer) Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries. Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events. Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities. Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered. Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1. Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match. The base salary for this role is between $58,000 - $70,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Hearst is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
    $58k-70k yearly Auto-Apply 13d ago
  • Customer Support

    Production 4.3company rating

    New York, NY jobs

    Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives
    $39k-49k yearly est. 60d+ ago
  • Client Services Account Associate - NetLine

    Informa 4.7company rating

    New York, NY jobs

    This role is based out of our NYC or Boston Office. Campaign Management & Client Portal Responsibilities * Oversee and efficiently process all client tasks, inquiries, and lead generation campaigns submitted through NetLine's Portal platform, ensuring timely responses and resolution. * Implement systematic tracking procedures to monitor campaign progress from submission to completion, maintaining detailed documentation of all client interactions. * Maintain a comprehensive knowledge base of common client questions and technical issues to streamline future problem-solving. * Conduct regular audits of the Portal interface to identify potential user experience improvements and report findings to the product team. Client Relationship Management * Establish and nurture strong professional relationships with new and existing clients through consistent communication and exceptional service delivery. * Serve as the primary point of contact for Portal clients, addressing concerns promptly and escalating complex issues when necessary. * Proactively identify opportunities to expand client engagements through upselling and cross-selling relevant NetLine solutions. * Deliver data-driven insights to clients through regularly scheduled updates, highlighting key performance indicators and trends. * Undertake special projects and additional responsibilities as assigned by management to support departmental and organizational goals.
    $75k-104k yearly est. 5d ago
  • Associate, Client Services (Jan & Feb 2026)

    Capvision 3.7company rating

    New York, NY jobs

    Founded in 2019 in New York City, Capvision has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years - and we're just getting started. As we expand into Europe and beyond, there's never been a better time to join our high-growth, global team. Capvision is a leading primary research platform that connects top financial institutions, consulting firms, and global enterprises with industry experts across every sector and region. We help our clients make smarter decisions by delivering tailored insights through expert interviews, in-depth research, strategic consulting, marketing surveys, and industry conferences. The anticipated start date for this role is January or February of 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist-under deadline. What You'll Do Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling Speak directly with experts and stakeholders across industries and time zones Deliver on tight timelines across multiple fast-moving client workstreams Understand business problems quickly and match them with relevant industry expertise Drive outcomes through sound judgment, clear communication, and relentless follow-through Who You Are Bachelor's degree from an accredited institution (3.5+ GPA preferred) 6-18 months of relevant professional or internship experience (client-facing roles a plus) Outstanding communicator with strong business instincts Thrives in deadline-driven environments and takes ownership of results Resourceful, proactive, and highly accountable Authorized to work in the U.S. (STEM OPT holders welcome) Strong fluency in verbal and written English Why Capvision Capvision offers a dynamic, high-performance culture where ambitious professionals grow quickly and own meaningful work from day one. Clear promotion path to People/Account Manager within 24 months Comprehensive paid training across project execution, client service, and leadership Diverse project exposure-Associates are never siloed Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus Health, dental, vision insurance + 401K Free daily lunch, snacks, Monday breakfast, and regular team events Monthly commuter + mobile phone stipends ($1,800 in cash benefits) At Capvision, growth is earned-not given. You'll be challenged, supported, and trusted to lead early in your career.
    $80k-100k yearly Auto-Apply 18d ago
  • Customer Service Representative

    Fuse Solutions 3.9company rating

    Hicksville, NY jobs

    We're currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We're looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. What We're Looking For: Willingness to learn Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred Problem solving ability Excitement to grow into different roles Excellent communication skills What We Offer: Paid Training Sign-On Bonus Management Training Program 401(k) match Potential Cross-Training Opportunities In: Public Speaking Administrative Human Resources Finance / P&L
    $31k-38k yearly est. Auto-Apply 13d ago
  • Client Services Account Associate - NetLine

    Informa Group Plc 4.7company rating

    New York jobs

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based out of our NYC or Boston Office. Campaign Management & Client Portal Responsibilities Oversee and efficiently process all client tasks, inquiries, and lead generation campaigns submitted through NetLine's Portal platform, ensuring timely responses and resolution. Implement systematic tracking procedures to monitor campaign progress from submission to completion, maintaining detailed documentation of all client interactions. Maintain a comprehensive knowledge base of common client questions and technical issues to streamline future problem-solving. Conduct regular audits of the Portal interface to identify potential user experience improvements and report findings to the product team. Client Relationship Management Establish and nurture strong professional relationships with new and existing clients through consistent communication and exceptional service delivery. Serve as the primary point of contact for Portal clients, addressing concerns promptly and escalating complex issues when necessary. Proactively identify opportunities to expand client engagements through upselling and cross-selling relevant NetLine solutions. Deliver data-driven insights to clients through regularly scheduled updates, highlighting key performance indicators and trends. Undertake special projects and additional responsibilities as assigned by management to support departmental and organizational goals. Qualifications BA/BS in Business Communications/Marketing. 1+ years experience in online marketing, internet advertising or related areas. 1 + years experience in a client/customer service role. Flexible, outgoing, results-oriented with excellent attention to detail. Ability to effectively manage multiple projects in a deadline-driven and fast-paced environment Excellent written and verbal communication, as well as time-management skills. Strong analytical, problem solving and critical thinking skills. Strong technical skills using Microsoft Office products. Must have high speed and reliable internet service Must have a dedicated work/office space at home for call/virtual meetings. Additional Information TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. Our benefits include: Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact : take up to four days per year to volunteer, with charity match funding available too Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The pay range for this role is $50,000 - $65,000 This posting will expire 2/15
    $50k-65k yearly 7h ago
  • Client Services Account Associate - NetLine

    Informa Group 4.7company rating

    New York, NY jobs

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based out of our NYC or Boston Office. Campaign Management & Client Portal Responsibilities Oversee and efficiently process all client tasks, inquiries, and lead generation campaigns submitted through NetLine's Portal platform, ensuring timely responses and resolution. Implement systematic tracking procedures to monitor campaign progress from submission to completion, maintaining detailed documentation of all client interactions. Maintain a comprehensive knowledge base of common client questions and technical issues to streamline future problem-solving. Conduct regular audits of the Portal interface to identify potential user experience improvements and report findings to the product team. Client Relationship Management Establish and nurture strong professional relationships with new and existing clients through consistent communication and exceptional service delivery. Serve as the primary point of contact for Portal clients, addressing concerns promptly and escalating complex issues when necessary. Proactively identify opportunities to expand client engagements through upselling and cross-selling relevant NetLine solutions. Deliver data-driven insights to clients through regularly scheduled updates, highlighting key performance indicators and trends. Undertake special projects and additional responsibilities as assigned by management to support departmental and organizational goals. Qualifications BA/BS in Business Communications/Marketing. 1+ years experience in online marketing, internet advertising or related areas. 1 + years experience in a client/customer service role. Flexible, outgoing, results-oriented with excellent attention to detail. Ability to effectively manage multiple projects in a deadline-driven and fast-paced environment Excellent written and verbal communication, as well as time-management skills. Strong analytical, problem solving and critical thinking skills. Strong technical skills using Microsoft Office products. Must have high speed and reliable internet service Must have a dedicated work/office space at home for call/virtual meetings. Additional Information TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The pay range for this role is $50,000 - $65,000 This posting will expire 2/15
    $50k-65k yearly 5d ago
  • Client Associate

    Dow Jones & Company 4.0company rating

    New York, NY jobs

    Job Description:About the Role The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You Will: New Business Search for contacts based on priorities from the CP/Director Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership) Meeting Preparation Identifying the key decision makers for the client lists we are prospecting. Learn the agenda they share in social media priorities for marketing strategy. Brief the Integrated Marketing team with insights on the client Prepare a few key topics/questions to ask Focus time around Contalto & Media Radar to see what they are doing in the space Proposals In collaboration with Client Partner and other teams, preparing and sending proposals to clients Answer client's questions regarding the proposal Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage Client's support Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc Share WSJ published content that features clients Team's support Cover for Client Partner and Associate Client Partner when needed Prospect/research projects for the team Upselling - post sale Work with planning on the wrap deck/report analysis for clients. Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results You Have: 0-2 years' experience in advertising sales support is required B2B & B2C media sector knowledge is preferred, or understanding is advantageous Proven experience in providing client support and service Proven ability to work well within a team environment while accomplishing individual projects Strong proficiency with Microsoft and Google applications Strong familiarity with non-traditional media solutions, including custom content and conferences Strong familiarity with traditional media, print and digital media Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Media Sales Job Category: Sales Union Status: Union role Pay Range: $65,000 - $75,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
    $65k-75k yearly Auto-Apply 34d ago
  • Client Associate

    Dow Jones 4.0company rating

    New York, NY jobs

    About the Role The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries industry to achieve quarterly revenue goals. You Will: _New Business_ + Search for contacts based on priorities from the CP/Director + Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership) _Meeting Preparation_ + Identifying the key decision makers for the client lists we are prospecting. + Learn the agenda they share in social media priorities for marketing strategy. + Brief the Integrated Marketing team with insights on the client + Prepare a few key topics/questions to ask + Focus time around Contalto & Media Radar to see what they are doing in the space _Proposals_ + In collaboration with Client Partner and other teams, preparing and sending proposals to clients + Answer client's questions regarding the proposal + Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage _Client's support_ + Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc + Share WSJ published content that features clients _Team's support_ + Cover for Client Partner and Associate Client Partner when needed + Prospect/research projects for the team _Upselling - post sale_ + Work with planning on the wrap deck/report analysis for clients. + Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results You Have: + 0-2 years' experience in advertising sales support is required + B2B & B2C media sector knowledge is preferred, or understanding is advantageous + Proven experience in providing client support and service + Proven ability to work well within a team environment while accomplishing individual projects + Strong proficiency with Microsoft and Google applications + Strong familiarity with non-traditional media solutions, including custom content and conferences + Strong familiarity with traditional media, print and digital media Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Commuter Transit Program + Subscription Discounts + Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Media Sales Job Category: Sales Union Status: Union role Pay Range: $65,000 - $75,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 50709
    $65k-75k yearly 35d ago
  • Remote Customer Service/Sales Representative

    Agent Alliance 3.9company rating

    Bay Shore, NY jobs

    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure, on average, $52,000 to $58,000 annually Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
    $52k-58k yearly Auto-Apply 12d ago
  • Remote Customer Service/Sales Representative

    Agent Alliance 3.9company rating

    Hillsdale, NY jobs

    Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Comprehensive paid training program Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting) Weekly performance-based pay and bonuses, on average, $65,000 to $68,500 in the first year
    $65k-68.5k yearly 40d ago
  • Customer Service/Sales Representative (remote work)

    Agent Alliance 3.9company rating

    Yonkers, NY jobs

    Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Comprehensive paid training program Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting) Weekly performance-based pay and bonuses, on average $52,000 to $58,000 in the first year
    $52k-58k yearly Auto-Apply 3d ago
  • Remote Customer Service/Sales Representative

    Agent Alliance 3.9company rating

    Rochester, NY jobs

    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure, on average, $52,000 to $58,000 annually Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
    $52k-58k yearly Auto-Apply 12d ago
  • Remote Customer Service/Sales Representative

    Agent Alliance 3.9company rating

    Buffalo, NY jobs

    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure, on average, $52,000 to $58,000 annually Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
    $52k-58k yearly Auto-Apply 25d ago
  • Customer Service Rep

    Cord 3.7company rating

    New York jobs

    Department Marketing Employment Type Full Time Location New York Workplace type Onsite Compensation Competitive This role's hiring manager: Ami Bush View Ami's Profile Key Responsibilities Skills, Knowledge and Experience About cord Our mission is to increase the number of people doing their best work. cord is a messaging tool that enables the most simple transaction on earth - a conversation - to happen between someone and their future colleagues. Every message is direct and instant. All the information is relevant and transparent. It feels natural, as if it was always meant to be that way. Underneath the hood, facilitating these conversations isn't so simple. cord is rebuilding the underlying infrastructure that underpins it all, able to handle recruiting complexity and distribute people and opportunities at scale. Hiring teams inside the world's most advanced technology companies use cord to hire, from recent Y-Combinator alumni to publicly listed technology companies.
    $31k-39k yearly est. 60d+ ago
  • Remote Customer Service/Sales Representative

    Agent Alliance 3.9company rating

    New York, NY jobs

    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Cerner Charge Services Consultant

    Morris Technology Solutions 4.7company rating

    New York, NY jobs

    Morris Technology Solutions (MTS) is seeking a Cerner Charge Services Consultant to join our team on a full-time contract. This role will work closely with IT&S Leadership, Finance, and external vendors to support and enhance enterprise financial systems while ensuring accuracy, efficiency, and compliance. Why MTS? Founded and headquartered in San Antonio with local ownership, MTS is a fast-growing, values-based consultancy that has achieved over 100% growth since 2022. We offer an in-person, team-driven environment where you'll learn from industry experts, gain exposure to senior leadership within our clients, and build life-long professional relationships. Our people-first culture is reflected in strong reviews on Google and Glassdoor! What You'll Do The Senior Analyst, Billing Integration & Revenue Cycle Systems, will serve as a key liaison between Laboratory Information Systems (Cerner Millennium), Xifin(RCM), and Hospital Billing platforms (including EPIC and RIO). This role ensures that charges, orders, insurance, and demographic data move accurately and efficiently across systems to support timely and compliant billing. The analyst will lead interface validation, troubleshoot billing discrepancies, support insurance mapping/aliasing, and drive continuous optimization of end‑to‑end billing workflows. Required Skills & Experience 3-5+ years experience in LIS billing, hospital billing, revenue cycle, or clinical system integration (Cerner, EPIC,RIO, Xifin strongly preferred). Understanding of HL7 message structures, especially ADT/DFT. Deep knowledge of Cerner Millennium billing, charge services, and insurance aliasing. Experience with lab billing and charge capture workflows (CPT, ICD‑10, NPI, modifiers, medical necessity edits). Strong analytical and troubleshooting skills with the ability to interpret billing errors and upstream/downstream impacts. Ability to work cross‑functionally and communicate clearly with technical and non‑technical teams. Preferred Qualifications Experience with reference lab billing models (Quest, LabCorp, Sonic) or outreach billing workflows. Familiarity with claim scrubbers, denial management tools, and revenue integrity audits. Knowledge of Xifin's billing workflow - Claim process, panel logic, and client billing modules.
    $34k-41k yearly est. 13d ago
  • Audience Services Representative

    Signature Theatre Company 3.4company rating

    New York, NY jobs

    Part-time Description Signature Theatre, one of New York's leading off-Broadway theatres, is seeking AUDIENCE SERVICES REPRESENTATIVES. Audience Services Representatives are responsible for creating a welcoming environment at the Pershing Square Signature Center. Reporting to the Senior Front of House Manager, Audience Services Representatives are an integral part of introducing the culture of Signature Theatre to the company's Season Members, general audiences and interested visitors. Audience Service Representatives are primarily responsible for engaging guests as they arrive at the Center and orienting our audiences to the venue. About Signature Founded in 1991, Signature Theatre celebrates playwrights and gives them an artistic home, producing six to eight productions annually. In 2005 Signature began its groundbreaking Signature Ticket Initiative, providing affordable tickets to all of its productions. In 2012, Signature opened The Pershing Square Signature Center, the Frank Gehry-designed 75,000 square foot Center featuring three theatres, two rehearsal studios, a central, public lobby with a café and bookstore, as well as administrative offices. Applicants from populations underrepresented in the theatre field and aligning with Signature theatre's institutional goals and priorities focused on playwrights, community, and access are strongly encouraged to apply. Signature is committed to Equity, Diversity, Inclusion, and Accessibility and welcomes candidates who have demonstrable experience advocating for underrepresented communities. All employees of Signature Theatre have a responsibility to be active in the institution's continued commitment to its Equity, Diversity, Inclusion, and Accessibility values and goals. Please read our commitment to creating a theatre focused on EDIA at signaturetheatre.org Requirements Responsibilities • Possessing or obtaining a FDNY F-03 Certificate of Fitness (Fire Guard) • Directing and monitoring lobby traffic • Delivering instructions and information to the public in a clear and friendly way • Communicating informational messages to ticket holders • Validating tickets upon audience entry • Responsible for the set-up, storage and care of front of house equipment • Working with the House Manager to troubleshoot all ticketing and customer service issues • Assisting with special projects as needed related to department planning and unique events Desired Skills and Experience • Experienced with, or enthusiastic for, a public-facing role • Possessing exemplary customer service and communication skills • Experience with a performance venue or restaurant hosting • A positive and energetic outlook • A passion for theatre Compensation This part time, seasonal position requires a flexible schedule with generally weekday evening and weekend shifts available Tuesday - Sunday. The position pays $17 per hour. Application Instructions All applicants must apply through Paylocity. All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, religion, gender, sex, sexual orientation, affectional preference, gender identity or expression, sexual and reproductive health decisions, pregnancy, disability, genetic predisposition, age, military or veteran status, marital or familial status, or any other protected characteristic, in accordance with applicable federal, state and local laws.
    $17 hourly 60d+ ago

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