mPulse Mobile jobs

The Desktop & IT Support Technician is responsible for supporting and maintaining mPulse computer systems, end-user workstations, production hardware, and related peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software to ensure optimal performance. The Technician provides timely support to end users (in person or remotely), troubleshoots technical issues, and collaborates with the Technology team to maintain a reliable and efficient computing environment. Duties/Responsibilities: * Install, configure, and maintain computer hardware, software, and peripherals. * Perform diagnostics and resolve complex desktop, workstation, and network-related issues. * Provide technical support via phone, Jira/QC tickets, or on-site visits. * Conduct preventive maintenance on all production and internal IT equipment. * Collaborate with IT team members to ensure efficient operation of desktop computing systems. * Research and recommend hardware/software solutions for procurement and system improvements. * Manage and resolve workstation network and software-related issues. * Liaise with third-party vendors for warranty service, equipment repair, and technical support. * Maintain and update backup systems for job processing, database administration, and replication tools. * Monitor and support internal production equipment used for client workflow creation and processing. * Support and become proficient in specialized production and workflow systems such as: * HP DFE (Roll Fed Presses) * Canon IX 3200 DFE * Fiery DFE * EFI PACE MIS * Impostrip * XJet * Matchmate * Standard Horizon DFE * BCC Postal Software * Manage internal camera systems including user administration and storage monitoring. * Maintain Quality Control systems supporting 40+ devices. * Support internal workflow platforms including: * Digital Job Submission * Equipment Scans * Scan Verification * Open Jobs * Recoveries * Inventory Skills/Abilities/Experience: * Strong analytical, problem-solving, and troubleshooting skills. * Hands-on experience supporting desktop hardware, operating systems, and networking. * Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical users. * Ability to work independently and collaboratively in a fast-paced environment. * Strong customer service orientation and professionalism. * Working knowledge of current IT protocols, operating systems, and industry best practices. * Experience with production workflow systems or print-processing DFEs (preferred but not required). * Ability to manage multiple tasks, prioritize effectively, and follow through with minimal supervision. Minimum Qualifications: * Associate degree required, preferably in Computer Science or a related technical field. * Bachelor's degree in Computer Science preferred. * Industry certifications such as CompTIA A+, MCP, or related certifications are a plus. * Minimum 2-3 years of direct IT support or desktop support experience. Physical Requirements: * Must be able to sit at a desk 80% of the time. * Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc. * Must be able to operate a computer and other office products (i.e., a computer printer). * Must be able to lift up to 25 pounds.

Executive Assistant to the Co-Founders, Family Office Focused Exclusively on Music Industry Investments, Local/Remote, Fairfield County, Ct. The Co-Founders of a family office that specializes exclusively in music industry investments is looking for an Executive Assistant to handle their administrate needs from complex calendar management across multiple time zones, detailed travel arrangements a well as planning events and dinners. The ideal candidate has a “creative” mindset that can truly problem solve with very little intervention; high emotional intelligence and the maturity to work independently. The candidate must also be very detail-oriented with a “high touch” service mentality. The is a LOCAL REMOTE role near Fairfield County so the person can meet from time to time with 1 of the Co-Founders who is in the area. This is an exciting opportunity for someone who truly enjoys keeping very busy executives on track with all their administrative needs, has an interest in music industry or other creative field and also has the business acumen to engage with financial partners and music industry executives diplomatically. About the Job: Support the Co-Founders, handling complex calendar management(global), communicating on their behalf, and prioritizing meetings/appointments Prioritize emails from inbox and craft emails on their behalf; get to know the investors and music industry executives and handling those relationships professionally and diplomatically. Schedule extensive global travel arrangements with detailed itineraries Arrange dinners/events Keep the Co-Founders on track to attend meetings, reminders. Attend some meetings and handle action items, as needed Prepare collateral materials needed for meetings/events Coordinate with other internal executives on the Co-Founders behalf Some personal work; holiday cards, gift giving and ad hoc personal projects Base salary plus discretionary bonus, 100% Health Benefits Covered About You: At least 5 years of experience as an Executive Assistant to an executive in the C-Suite, preferably in a creative field. An interest in music a plus Bachelor's Degree High level of integrity and discretion in handling all confidential information Excellent Microsoft Office Suite skills; Slack; tech savvy with an interest in AI Excellent written and verbal communication skills A pro-active “creative mindset” to anticipate needs, stay 3 steps ahead and problem solve with a “high-touch” mentality The maturity to work remotely independently with a personality that enjoys making sure the Co-Founders administrative needs are met seamlessly A warm, engaging professional personality that can interact diplomatically with investors and music

Our client, a profitable B2B SaaS company in the event tech space, is looking for a Head of Product to own the product vision, strategy, and execution. As the voice of the customer, you will turn customer insights into a clear product roadmap and deliver features that drive growth and keep users engaged. Role Overview This is a leadership role focused on product strategy, design, and go-to-market. You will lead the product and design teams, partnering closely with the Head of Engineering to bring the product vision to life. Your success will come from leading through influence and ensuring the "what" and "why" of the product are clear and effectively executed. Key Responsibilities Product Leadership & Vision: Define and communicate the product vision and strategic priorities. Lead and mentor the product and design teams to create exceptional user experiences. Product Strategy & Roadmap: Own and maintain a prioritized product roadmap based on data and research. Use customer feedback, market analysis, and product data to make decisions. Customer Research & Insights: Gather and analyze customer feedback through interviews, surveys, and analytics. Work with Sales and Customer Success to identify and prioritize customer needs. Go-to-Market & Collaboration: Partner with Marketing and Sales to ensure successful product launches. Provide teams with the messaging and training needed for new releases. Qualifications Must-Haves: Previous experience as a Head of Product or VP of Product in a high-growth B2B SaaS company. Deep expertise in product-led growth (PLG) with a track record of improving free-to-paid conversion. Proven ability to use data and customer insights to guide product decisions. Experience leading remote-first product and design teams. Nice-to-Haves: Background in bootstrapped or lean startup environments. Experience with event tech, EdTech, or marketplace platforms. Familiarity with the education, healthcare, or corporate training markets. Compensation & Benefits Compensation: A competitive package including base salary, a target bonus, and a long-term incentive (equity). Benefits: Comprehensive medical, dental, vision, and life insurance. Unlimited PTO and paid holidays. A fully remote-first work culture. Annual company offsites in amazing locations (past trips include Brazil 🌎). A high-ownership, low-bureaucracy environment.

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

Product Owner (Short Hills, NJ OR Hartford, CT) Optomi, in partnership with a leading property and casualty insurance company, is looking for a Product Owner to lead product strategy and delivery as part of a product transformation. The Product Owner will act as a key leader and advocate for product development, driving business value and measurable outcomes in a SAFe environment. This role involves collaborating with engineering and business teams, managing dependencies, and ensuring alignment with strategic goals. The ideal candidate will have a strong understanding of the P&C insurance industry and a passion for continuous improvement. What the right candidate will enjoy: Working with a collaborative and high-performing team Leading product transformation initiatives in a SAFe environment Opportunities for growth and professional development What type of experience does the right candidate have: 3+ years of business analysis experience 3+ years of experience in the P&C insurance industry Strong problem-solving and stakeholder management skills Knowledge of agile methodologies and tooling What the responsibilities are of the right candidate: Translate product vision into actionable delivery plans Collaborate with engineering and business teams to drive outcomes Act as a customer advocate and proxy for user needs Manage and prioritize the user story backlog Lead agile ceremonies and continuous improvement activities

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken's OTC desk is a market leader in one of the most innovative and fast-growing industries in the world. Renowned for our white-glove service, we provide market-making to clients globally, 24/7. Offering deep liquidity for tighter spreads, we deliver a private and personalized service for institutional clients and high-net-worth individuals executing large orders. Our OTC desk ensures discreet, secure, and ultra-competitive execution and settlement services. We've built a dominant OTC spot desk, expanded into options, and recently launched structured products, and now we're looking for a new OTC Trader to help drive the next phase of growth. In this role, you'll work with our OTC spot team to interface with clients, manage settlements, and gain exposure to our borrowing and lending operations. Reporting to a Director, this is a great opportunity for a motivated, curious trader to help shape the future of crypto with a leading global brand. The opportunity Manage the full lifecycle of cryptocurrency and FX trades. Handle OTC trading flow for both new and existing counterparties. Document OTC trades, execute orders, hedge risk, and reconcile positions and P&L. Settle fiat and crypto positions and perform essential ad-hoc tasks. Rebalance crypto and FX exposure across various trading venues. Engage with clients and connect them to the OTC desk. Identify and capture trading opportunities; execute trades within defined parameters. Collaborate with internal teams (operations, accounting, settlement) to ensure accurate settlement of transactions. Work with Kraken traders and cryptocurrency researchers to enhance market knowledge and expertise. Skills you should HODL 1-5 years of experience in OTC or electronic trading within the financial services and/or crypto space, with strong product knowledge. A passion for the crypto world-you're familiar with the latest trends, exciting coins, and have a strong learning attitude toward new industry developments. Experience in trade execution, strong understanding of electronic trading systems, covering front-to-back processes. A collaborative and learning mindset-you're eager to learn from your peers and thrive in a team environment Demonstrated ability to build and maintain relationships with institutional clients. Degree in Finance, Economics, Mathematics, Physics or related degree #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Reports to: Regional Director Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. Position Summary: The position is responsible for identifying, creating and implementing ideal opportunities within key accounts in the criminal justice and federal systems. Other responsibilities include engaging with customers, identifying educational opportunities, and ensuring access for appropriate patients at Federal Prisons, State Departments of Corrections, local and state jails, VISN and local Veterans Affairs, and DOD. The Regional Business Specialist will establish high work standards and work in accordance with all company policies and code of conduct. Specific Duties: Execute business development strategies and marketing plans effectively to meet or exceed business objectives. Provide Account Management, strategic planning, and analysis in assigned key accounts. Review, analyze and interpret market reports to ensure quarterly and annual objectives are met. Develop and maintain collaborative working relationships with external stakeholders, decision makers and account influencers within assigned accounts. Accountable for achieving access, contractual, and outcome goals as agreed upon and identified in account generated business plans. Develop a deep understanding of assigned geography and customers, including delivery of care, major payers and public policy and funding initiatives. Identify specific opportunities and barriers within emerging customer segments to ensure company success. Providing information and education to stakeholders (medical professionals, correctional medical/behavioral providers, administrators, drug/treatment court professionals, etc.) Responsible for developing systems of care that informs their development of successful criminal justice initiatives utilizing injectable Medication for Opioid Use Disorder (MOUD). Deliver fair, balanced, and compliant clinical presentations. Assist with development and delivery of field training in support of the strategic business development plan. Ensure compliant and effective cross-functional leadership and collaboration with all Braeburn partners, to execute on identified customer business plans and to ensure continuity of care and pull-through. Ensure reinforcement of Braeburn compliance policies and Braeburn Code of Conduct. Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications. Represent Braeburn at local and select national conferences. Manage all business development expenses and budgets. May Interact with the following stakeholders: C-Suite Executive Management Teams Corrections staff Judges/Drug court teams Executive Directors, Program Directors, Clinical Directors, Director of Nursing, and Business Development Directors Medical Directors, County Behavioral Health Directors Non-Medicaid State and County government officials Mental Health and Substance Abuse Coalitions Large Public Sector Treatment Agencies Local Mental Health Advocacy groups Skills: Strategic Vision, Accountability, Adaptability, Business Acumen, Judgement and Collaboration Strong interpersonal, written and oral communication, presentation, planning and operational skills Strategic account planning, negotiation, and contracting skills Documented collaborative team-oriented skill set and operational values Strong work ethic, ethical behavior and commitment to excellence in a compliant manner Understanding of correctional customers (federal, state and privately-run systems), their managed care organizations, pharmacy providers and the continuum of care Demonstrated passion and empathy for improving Addiction/Mental health patient care Entrepreneurial attitude and/or experience in a start-up environment Education/Experience: Bachelor's degree (BS/BA) required, Advanced Business Degree a plus 10+ years of pharmaceutical experience with at least 5+ years of sales, sales leadership and/or field market access/ reimbursement (FRM / FRS) experience in biotech/ specialty pharmaceutical / device industries 2+ years of pharmaceutical or related experience required in the Corrections / Criminal Justice System, Integrated Health Systems and Hospitals Proven sales or field market access (FRM / FRS) performance, as evidenced by market performance reports and recognition awards in specialty pharmacy markets Demonstrated experience with complex customer protocol navigation and contracting specific to integrated health systems, corrections, and other large accounts Experience within a complex distribution model, including Specialty Pharmacy Network Management and Buy & Bill acquisition, required In-depth understanding of reimbursement and insurance coverage for physician-administered treatments Proven product launch experience, leading others in a highly complicated and competitive environment Experience selling specialty products, in-particular physician administered products such as implantable or injectable medication technologies in a healthcare setting Ability to work autonomously to find new business opportunities Willing to travel both regionally & nationally as needed (Up to 70-80%) Valid driver's license and in good standing Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn's official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at *******************. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at ******************* or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.

Software Engineers (I, II, and III) (.NET / Azure / Angular) Optomi, in partnership with, a leading insurance provider, is seeking various levels of Software Engineers to sit in their Charlotte, NC, Hartford, CT, or Branchville/Short Hills, NJ office! There is a hybrid structure of 2 days on site in the office, with flexibility for working from home. The position supports multiple teams and modernization initiatives aimed at advancing a forward-looking technology ecosystem. Engineers may be placed on various teams depending on skills and location, with work conducted in a distributed environment. Successful candidates will bring an engineering mindset-capable of offering recommendations, contributing to design decisions, and driving technical growth across teams. What the Right Candidate Will Enjoy: Listed as a Forbes Best Midsize Employers and certified Great Place to Work for the last 5 consecutive years! Work with a company that has been established for nearly 100 years! A hybrid office structure that allows for working from home! Experience of the Right Candidate: Strong hands-on experience with .NET/C#. Proficiency in system design and cloud architecture, with a high emphasis on system design capabilities. Ability to lead design sessions, collaborate with architecture groups, and mentor junior developers (for senior levels). Ability to pass a technical coding assessment. Experience with Angular and JavaScript for front-end development. Familiarity with containerization or cloud-specific tooling (not required but helpful for team placement). Background in P&C insurance is beneficial. Additional niche skills (Pega, AI, DevSecOps) are not required, but a nice to have. Responsibilities of the Right Candidate: Develop, enhance, and support applications using .NET/C# within a modernized technical ecosystem. Contribute to system architecture and participate in or lead system design discussions. Work within Agile/SAFe teams to deliver high-quality software in a product-focused environment. Collaborate effectively in a distributed team structure. Provide engineering guidance by offering realistic expectations, technical recommendations, and constructive feedback. Mentor junior developers and share best practices across teams. Adapt to a variety of project needs across areas such as commercial lines, claims, or enablement teams based on skill set.

The Customer Support Specialist serves as the first line of support for mPulse customers, providing timely, accurate, and friendly assistance to ensure a positive client experience. This role combines technical troubleshooting, communication, and problem-solving skills to help customers maximize the value of the mPulse platform. The ideal candidate thrives in a fast-paced SaaS environment and enjoys helping customers succeed. Duties/Responsibilities: * Act as the primary contact for customer inquiries through the mPulse Customer Community, email, chat, and phone. * Troubleshoot and resolve technical issues related to the mPulse platform. * Provide education and guidance to customers on product features and functionality. * Manage customer support cases using Salesforce and Jira, ensuring accurate documentation. * Escalate complex issues to Engineering, Product, or senior support teams as needed. * Collaborate with internal teams to communicate customer feedback and recommend improvements. * Maintain current knowledge of product updates, enhancements, and releases. * Contribute to internal documentation and external knowledge base content. * Meet or exceed KPIs such as response time, resolution rate, and customer satisfaction. * Participate in proactive system monitoring and on-call rotation as scheduled. * Support customers across all U.S. time zones. Skills/Abilities/Experience: * Excellent written and verbal communication skills. * Strong technical troubleshooting skills (SQL, APIs, integrations, cloud systems). * Familiarity with Salesforce, Jira, and other CRM/ticketing tools. * Strong organizational and prioritization skills in a fast-paced environment. * Ability to demonstrate empathy, patience, and a customer-first mindset. * Analytical thinker with excellent problem-solving abilities. * Ability to work independently and collaboratively in a remote environment. Minimum Qualifications: * 2-4 years of experience in a SaaS customer support or similar technical support role. * Experience supporting B2B software platforms preferred. * Bachelor's degree or equivalent work experience. * Familiarity with remote work and communication tools (Slack, Zoom, Teams, Confluence). Physical Requirements: * Ability to sit and stand for extended periods of time. * Ability to lift up to 10 lbs.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. #LI-Remote How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: ********************** The Opportunity We are seeking an entrepreneurial Director of Customer Success to lead and architect our Customer Success organization. This is a critical leadership role that requires a blend of strategic platform expertise, operational rigor, content creation prowess, and cross-functional leadership. You will be responsible for defining the customer journey, leveraging technology to drive proactive engagement, and ultimately, meaningfully improving customer adoption and retention for our flagship products. How You'll Contribute at Buildout Designing & Optimizing Operations Leveraging our CS platform, Planhat, design and build automated triggers and playbooks based on activity (e.g. usage data, NPS scores, customer sentiment) to identify early warning signs, drive adoption, improve retention, and surface opportunities for cross-sell Manage CS Operations Specialist to ensure technical build-out, data integrity, reporting, and maintenance within the CS platform are executed flawlessly Collaborate with cross-functional leaders (Account Management, Billing, Implementation, Support) to solidify "swim lanes" and rules of engagement to ensure a unified customer communication experience with seamless hand-offs that feel like magic to the customer Proactive Engagement & Product Enablement Lead the strategy and support the creation of proactive, educational content (e.g., webinars, training videos, LMS courses) Manage Customer Success Manager(s), whose responsibilities focus on getting on the phone with customers to train, answer questions, and enable them to integrate the product seamlessly into their day-to-day Team Performance & Reporting Own critical company retention KPIs and drive lead generation for our sales and account management organizations Define, track, and report on key metrics and outcomes, producing senior leadership visibility into the success of our efforts Develop the KPIs and quarterly goals for your team, aligning initiatives with company goals, prioritizing and clearly articulating what will be deferred or deprioritized, and ensure resources are always aimed at the highest value work Recruit, coach, and performance manage a growing Customer Success team, including a Customer Success Operations Specialist and customer-facing Customer Success Manager(s), ensuring the team is highly skilled and effective Competencies Operationally and process minded - you are keen on having established processes and steps in place in order to achieve a desired end goal Technically savvy - you love leveraging, designing, and building technology and systems to get work done effectively and efficiently, and you fearlessly seek ways to use AI Data driven - you eat data for breakfast. You use metrics, facts, and quantitative analysis rather than intuition or anecdote to inform strategies, make decisions, and measure progress toward established goals Customer focus - you understand customer needs and are devoted to creating positive, helpful experiences Directs work - you provide direction and delegation and remove obstacles so your team can get work done Communicates effectively - you're great on the phone and with the written word, meet the customer where they are, and are unafraid to insert some delight and levity into the day-to-day Innovative - you love tinkering and experimenting in a fast-changing environment, learning lessons and relying on data and results to inform quick iterating Drives results - you focus and prioritize the work that will impact business outcomes, and are allergic to not hitting your goals What You'll Bring to Buildout 3+ years of experience in post-sale, customer-facing roles 2+ years of experience managing CSMs or similar post-sale customer-facing roles Experience designing and building triggers and playbooks in a customer success platform such as Planhat, Gainsight, ChurnZero Proven ability to drive results, with a track record of hitting retention and cross-sell referral targets We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: We are HQ'd in Chicago, but operate remotely. As such, this is a remote role open across most of the US. Compensation: The targeted compensation range for this position is $110,000 - $125,000 base salary and participation in our company bonus pool. Reporting To: Elisabeth Blaha, VP of Customer Experience Perks & Benefits This program includes: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

We're looking for event contractors to help us live stream several basketball tournaments coming up in New Haven. Multiple locations around New Haven. Typical schedule Sat 6am-9pmSun 6am-6pm Long hours. This is not for everyone. Must have a car. $18/hour Paid the Friday following the event via PayPal only.Overtime 1.5 time for hours 8-12 and double time for anything past 12 WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.

Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Our client is a leading service company that provides fire protection and safety services to commercial and industrial clients across the region. The company generates $25M+ in revenue and is on a fast growth trajectory toward $100M in the next few years, including expansion into new states! We're looking to hire an experienced Sales Manager to lead and scale the outside and inside sales teams, implement strong processes, and drive revenue growth. Highlights: Build and lead a high-performing sales team Seat at the management table Cross-functional collaboration across three business units Resources are available- scale and experiment without limits Strong Compensation Package - tailored to you! Office in Cheshire, CT (3+ days per week in-office) with hybrid flexibility Responsibilities: Hire, train, and manage outside sales reps ($600k-$800k each in recurring revenue) Drive cross-sells and upsells across 4,500+ customers Implement CRM, refine processes, and set team goals Support territory expansion and acquisitions Hands-on ride-alongs Qualifications: 5-10+ years sales management Experience in transactional/volume sales environments Strong process and tech skills (CRM, ERP, workflow management) Service-based, recurring revenue sales experience Must have a "Roll-up-your-sleeves" mentality Comfortable with both strategy and hands-on execution

AI Software Architect - GenAI / .NET 100% remote, based out of Louisiana Contract-to-Hire Convert at $185,000 - $215,000 + Bonus Optomi, in partnership with a consulting firm, is seeking an AI Software Architect. The AI Software Architect will design and lead the application-layer architecture for enterprise AI deployments across cloud platforms. Partnering closely with the NVIDIA Enterprise AI & Cloud Platforms team, this role translates business and AI requirements into intelligent software-based solutions integrated with Azure, AWS, and Google Cloud services. The ideal candidate brings a balance of software engineering maturity, AI innovation, and consulting acumen to deliver secure, scalable enterprise-grade applications. Architect and develop AI-enabled enterprise software solutions leveraging the .NET ecosystem (C#, ASP.NET Core, Entity Framework, Azure Functions, APIs). Design and implement retrieval-augmented generation (RAG), chatbot, and analytics interfaces that connect seamlessly to NVIDIA-backed AI infrastructure and cloud-native endpoints. Collaborate with hardware-focused AI consultants to bridge model orchestration layers with enterprise applications and APIs. Integrate NVIDIA Enterprise AI services, Azure Cognitive Services, AWS AI/ML tools, and Google Vertex AI within client solutions. Define best practices for AI-driven microservice architectures using containerized .NET Web APIs deployed to Kubernetes or cloud serverless environments. Lead code reviews, architectural assessments, and performance optimization of AI pipelines and application logic. Serve as a strategic advisor to clients, translating AI strategy and governance principles into technical roadmaps and actionable implementation plans. Contribute to internal innovation projects and reusable frameworks combining .NET and AI integration patterns. Required Skills & Qualifications Proven experience architecting and building scalable enterprise applications with the .NET stack (C#, ASP.NET Core, Web APIs, Entity Framework, Azure SDKs). Strong understanding of cloud-based software architecture, including hands-on experience with at least two of the following: Azure, AWS, Google Cloud. Practical experience integrating AI components (LLMs, vector databases, inference APIs) into enterprise application workflows. Experience configuring and deploying Kubernetes or container-based infrastructures for AI-enabled .NET services. Familiarity with NVIDIA Enterprise AI services (NIM, Triton, NeMo) and ability to operationalize them within application architectures.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role: Cribl is looking for a Public Sector Federal Systems Integrator Partner Business Manager in a “sell through” capacity with strong Public Sector relationships and experience. This candidate should have strong skills in Federal and SLED program strategy and deep ties into the FSI /GSI (SLED) community to grow and accelerate our partner GTM strategy. Candidates should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. We are looking for candidates that are creative, aggressive and looking to advance Cribl's value towards Public Sector initiatives and missions. Please note, this is a remote role based out of the Washington DC Metro Area. As An Active Member Of Our Team, You Will… Seasoned revenue generation track record driving sales in both direct and Channel roles selling into the Public Sector space Public sector FSI/GSI (SLED) success with a rolodex of partners and their key executives and sales leaders Strong history of building and driving pipeline generation at the field level in FSI/GSI(SLED) Community go-to-market organizations Proven history of exceeding sales quotas Ability to forecast revenue accurately with strong Salesforce.com skills Passionate Channel champion who can provide world-class relationship development and thought leadership across an assigned Public Sector partner base to increase revenue and drive incremental business opportunities Work with Cribl's Executive, Technology Alliances, Marketing and Sales teams to identify key Public Sector System Integrator partners and opportunities Build a strategic plan for initiating conversations and selling the value of a mutually beneficial working relationship to those partners, and drive the structure of partnerships Serve as the partner advocate inside Cribl; evangelize FSI/GSI partners and the opportunities they present by injecting partner DNA into Cribl Collaboration with Public Sector Sales Leaders and Alliance Managers across several territories (Civilian, DoD, SLED, and Intel) to drive strategic initiatives and foster collaborative relationships Understand and apply market trends, mission priorities, and partner goals to envision, shape, and assist in closing opportunities. If You've Got It - We Want It Strong motor, execution and intrinsically driven Deep Public sector relationships and proven revenue generation Federal System Integrator community 7-10 years of high-tech business development or Channel at a high-growth start up, successfully implementing channel/field alliances strategy to drive dramatically increased sales Highly organized and detail oriented Natural and highly effective relationship / partner development skills Ability to formulate a partnership vision, strategy, and execution plan Experience with Cloud Software Vendors and their strategies/business models Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment A high degree of honesty, integrity and sound judgment BA/BS degree, MBA or Masters degree from a top university a plus Salary Range The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan. #LI-AD1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. For All US Based Full-Time Positions: The base salary for this position ranges between $45,000.00 to $70,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits. How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.