Client Relationship Manager - Manager
Mrisoftware job in Cleveland, OH
The Client Relationship Manager (CRM) Manager is responsible for leading a team of Client Relationship Managers to ensure exceptional client service, retention, and satisfaction across all accounts. This role involves overseeing day-to-day operations of the CRM function, driving process improvements, and developing client strategies that strengthen relationships and support company goals. The CRM Manager will serve as an escalation point for complex client issues, mentor team members, and collaborate cross-functionally with Operations, Product, Finance, and Marketing to deliver best-in-class client experiences.
Key Responsibilities:
Lead, coach, and develop a team of Client Relationship Managers to meet and exceed client satisfaction and retention goals.
Oversee daily client relationship management activities, ensuring prompt and accurate responses to client inquiries and escalations.
Serve as the primary point of escalation for high-impact or complex client issues, including billing, contractual, or product-related matters.
Establish and maintain strong client partnerships through strategic planning, regular business reviews, and proactive communication.
Analyze client feedback, identify trends, and drive initiatives to improve service delivery and operational efficiency.
Collaborate with internal teams (Operations, Billing, IT, Product, and Marketing) to resolve issues and enhance the client experience.
Oversee property adds, decommissions, and transfers, ensuring consistency and compliance with client-specific processes.
Provide leadership in developing and maintaining standard operating procedures (SOPs) for client management functions.
Support the development of account growth strategies in partnership with Sales and Product teams.
Report on team performance, client satisfaction metrics, and key operational indicators to senior leadership.
Qualifications:
Proven experience managing a client-facing or account management team.
Strong leadership, coaching, and team development skills.
Excellent communication and interpersonal abilities with a focus on relationship building.
Demonstrated ability to handle complex client situations and drive resolutions effectively.
Strong problem-solving and decision-making skills in a fast-paced environment.
Preferred Skills:
Experience with Salesforce or similar CRM systems.
Familiarity with property management, billing processes, and client lifecycle management.
Strong analytical mindset with the ability to interpret data and apply insights to strategy.
Experience managing cross-functional collaboration and continuous improvement initiatives.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplyStrategic Account Executive
Remote Mrisoftware job
MRI Software is seeking an experienced, Strategic Account Executive to join our Occupier Real Estate Division, focusing on the corporate occupier and lease accounting software market. This is a great opportunity for someone with at least 8- 10 years of experience selling ‘business to business' SaaS software solutions to fortune 500 clients. The successful applicant will have a competitive nature and take a solution orientated approach to sales. This is a great opportunity for dynamic, aggressive sales professionals that are driven to hunt for new business and have a proven track record for employing a consultative sales approach.
As an MRI Strategic Account Executive, you will be responsible for the following:
Driving and managing the entire sales process - targeting top prospects, identifying client solutions, building and maintaining customer relationships, performing software demonstrations, negotiating and closing opportunities within an assigned territory.
Acting as an “industry expert”, consulting with clients to provide assistance with their unique, critical business issues and strategic initiatives.
Conducting software demonstrations and promoting MRI at industry conferences and trade shows.
Achieve or overachieve financial targets
Collaborate cross-departmentally: Marketing, Product, Professional Services and legal.
Responsible for forecasting all opportunities based on MRI Software's sales model and opportunity management definitions.
Generating new business by leveraging existing relationships, prospecting, conducting market analysis, selling the company's software and services offerings
Skills & Requirements:
8-10 years of sales or related experience in the commercial real estate industry. Ideal candidate would have experience managing a territory and/or client relationships in the real estate / property management industry.
Bachelor's degree in business, marketing, or related discipline or equivalent training in business or sales management, 8+ years of sales experience.
Experience in selling software and/or knowledge of the Corporate Real Estate industry required as well as the ability to network within the industry.
Knowledge of products, software pricing practices, selling skills, personal computers and various software application skills is helpful.
Demonstrated track record in closing new business over a sustained period, exceeding sales targets with ability to demonstrate software to potential users.
Marketing orientation with the ability to develop strong marketing strategies to edge out the competition.
Excellent understanding of the end user business and issues or the ability to apply unrelated knowledge to the Corporate Occupier Real Estate Industry.
Ability to push past rejection to achieve results.
Demonstrated computer systems knowledge, including web technologies, CRM, employee self-service, a general understanding of larger business system applications.
Planning skills to determine and meet departmental objectives.
Verbal and written communication skills with the ability to build and deliver powerful presentations.
Excellent time management, communication skills, decision making, human relations, presentation, and organization skills.
Ability to operate in a very fast paced environment with multiple high-level priorities.
What Makes this a Great Opportunity?
MRI is an industry leader that has experienced double digit revenue growth year over year
We provide great internal sales support including marketing support
Over 95% client retention
Base salary and commission
4 week sales training program
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplyCustomer Service Advisor
Remote job
United States
Work From Home!
Pay is $12.50/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
The Opportunity:
Position responsibilities:
Answering customer inquiries via phone, chat, and other electronic methods
Responding to customer requests for product information and assistance
Assisting customers with complaints and billing inquiries
Resolving customer service issues in a timely and professional manner
Utilizing computer technology to handle a high volume of calls
Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction
Adhering to call script and call center policies
Compiling reports
Managing customer interactions using provided Amazon Web Services (AWS) tools
The Candidate:
Required skills/qualifications:
High School diploma or equivalent combination of education and experience
Must be at least 18 years old
A stable history of employment
Willing to accept a temporary assignment
Must be able to work full time, 40 hours a week
Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift
Experience using internet-based browsers such as Chrome, Firefox, Safari
Ability to accurately type at least 25 wpm
Excellent oral and written communication skills
Proficiency in MS Office computer applications, including Word and Excel
Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above)
Must reside within an approved state*
Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service)
30 Mbps Download
15 Mbps Upload
100ms Ping or less
Jitter: 40 MS or less
Wi-Fi Connection is permitted
The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplySenior Instructional Designer
Remote job
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role
Senior Instructional Designer to lead the design and development of engaging, impactful training solutions for our organization. As a key member of the Instructional Design team, you will collaborate with stakeholders, subject matter experts, and cross-functional teams to conduct needs analyses, design high-quality learning experiences, and manage end-to-end instructional design projects. The ideal candidate will have a deep understanding of adult learning theory, extensive experience with eLearning tools like Articulate Rise 360, and proficiency in video production and learning management systems like Docebo.
A typical day will include...
Needs Analysis:
Conduct comprehensive training needs assessments to identify performance gaps and determine appropriate learning solutions.
Course Design & Development:
Design and develop eLearning courses, instructor-led training, and blended learning experiences that align with business goals and adult learning principles.
Write clear, measurable learning objectives and create aligned assessments, including test questions and knowledge checks.
Develop training scripts and storyboards to support multimedia learning experiences.
Collaboration:
Partner with stakeholders, subject matter experts (SMEs), and cross-functional teams to gather content and ensure learning solutions meet business needs.
Act as a liaison between departments to align training goals with organizational strategies.
Technology Expertise:
Leverage tools such as Articulate Rise 360 to build interactive eLearning content.
Manage content deployment and tracking using Docebo LMS or similar platforms.
Oversee video production, including scripting, editing, and integrating videos into courses.
Project Management:
Manage multiple projects simultaneously, ensuring timely delivery of high-quality learning materials.
Monitor progress, communicate with stakeholders, and resolve challenges as needed
Evaluation:
Measure the effectiveness of learning solutions through assessments, feedback, and performance metrics, making recommendations for improvement.
This role is a fit for you if…
Experience:
Minimum of 7 years of instructional design experience, including eLearning and instructor-led course development.
Proven ability to conduct needs analyses and align learning objectives with business goals.
Technical Skills:
Proficiency with Articulate Rise 360 or similar authoring tools.
Experience with video production and editing tools.
Familiarity with Docebo LMS or equivalent systems for managing and tracking learning content.
Knowledge & Expertise:
Strong understanding of adult learning theory and instructional design models (e.g., ADDIE, SAM).
Demonstrated ability to write effective training scripts and assessments.
Collaboration & Communication:
Experience working with stakeholders, SMEs, and cross-functional teams.
Strong written and verbal communication skills.
Project Management: Proven ability to manage complex projects, prioritize tasks, and meet deadlines.
Bonus Points:
Certifications in instructional design, eLearning, or project management (e.g., CPLP, PMP).
Experience designing microlearning and mobile-first content.
Background in user-centered design or learner experience (LX) design.
The annual base salary range for this position is $80,800 - $106,000. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.
#LI-remote
Compensation and Transparency Statement
The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.
What we offer...
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Planned Paid Time Off
Global Mental Health Support
On-Demand Learning & Development
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Company-wide mentor program
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
Auto-ApplyMid Level Software Engineer (.NET/Angular), Enterprise Assessment and Tax
Remote or Dayton, OH job
Description We are looking for a passionate and motivated Mid Level Full Stack Software Engineer who wants to develop innovative solutions in an agile and collaborative environment. As a member of the Enterprise Assessment and Tax Team, you will be part of the driving force behind our mission to empower the public sector to create smarter, safer, and stronger communities. Hybrid Work Policy -The candidate is required to work in the Moraine, OH office Tuesday-Thursday and can work from home Monday's and Friday's.ResponsibilitiesDo you ever wonder how government agencies gather and analyze massive amounts of data? Or perhaps why your property is appraised at a certain value? Do you like making dynamic applications using modern tech stacks? Then join our Appraisal & Tax team at Tyler Technologies to help build the future of modern property appraisal solutions.
Have a real impact as a core member of a small team, working to solve problems that impact lives and convert your programming skills into tools that help government agencies and taxpayers.
Work in a highly collaborative and Agile software development environment, coordinating closely with teammates and regrouping through daily scrums.
Be part of amazing company culture - we will look to you to bring fresh ideas and new perspectives to our existing products.
Qualifications
5+ years of professional software development experience, with emphasis on full stack web applications built on the Microsoft technology stack.
Proven experience developing with Microsoft technologies: C#, .NET, .NET Core, and Visual Studio.
Front-end proficiency with modern JavaScript frameworks, especially Angular and TypeScript; experience with responsive design and cross-browser compatibility.
Strong foundation in software engineering principles, including object-oriented design, SOLID principles, design patterns, data structures, and algorithms.
Hands-on experience developing RESTful APIs and Web Services, including JSON, Web Sockets, and API documentation frameworks like Swagger/OpenAPI.
Experience working with both relational and non-relational databases, such as SQL Server, Oracle, PostgreSQL, MongoDB, or Elasticsearch; ability to write efficient queries and optimize performance.
Understanding of secure coding practices and web application security concepts, including OWASP standards, XSS, CSRF, SSO, and use of static code analysis tools.
Experience with enterprise application architecture patterns, including n-tier, SOA, event-driven, and microservice designs.
Ability to collaborate directly with Subject Matter Experts (SMEs) to translate complex business and regulatory requirements into technical solutions.
Demonstrated initiative and ownership in driving features and projects to completion with minimal supervision.
Strong analytical and problem-solving skills, with a focus on quality, maintainability, and performance.
Excellent communication and teamwork skills; able to work effectively in a cross-functional environment.
Bachelor's degree in Computer Science, Software Engineering, or equivalent experience.
Auto-ApplyEmployee Relations Specialist
Mrisoftware job in Cleveland, OH
The Employee Relations Specialist is responsible for supporting positive employee experiences across the North American workforce, with a focus on employee relations, compliance, and benefits administration. This role partners closely with HR leadership, managers, and employees to provide guidance, resolve issues, and ensure the company's employment practices align with federal, state/provincial, and local regulations. In addition, this position manages the day-to-day administration of the company's U.S. and Canadian benefits programs, serving as the primary point of contact for benefits vendors and employees.
Key ResponsibilitiesEmployee Relations (ER)
Serve as a point of contact for employee relations inquiries, providing guidance aligned with company policies and regional employment laws.
Conduct, document, and support employee relations investigations, including allegations of misconduct, performance issues, and policy violations.
Partner with managers to provide coaching on performance management, conflict resolution, corrective actions, and workplace best practices.
Manage & track complex ER cases and ensure timely, consistent, and compliant resolution.
Collaborate with HR leadership on policy development, updates, and communication.
Support engagement and retention initiatives through issue identification, data and predictive insights.
Compliance & HR Operations
Ensure HR practices align with U.S. (federal and state) and Canadian (federal and provincial) employment regulations.
Assist in maintaining and auditing HR documentation, employee files, and policy adherence.
Support internal HR audits, reporting requirements, and risk-mitigation initiatives.
Contribute to HR process improvements and systems optimization.
Benefits & Leave Administration (U.S. & Canada)
In partnership with our HR Shared Services team, oversee day-to-day administration of North American benefits & leave of absence plans, including health, dental, vision, disability, life, retirement/savings plans, wellness programs, and leave programs.
Act as primary liaison with insurance carriers, brokers, and third-party administrators.
In partnership with HR Shared Services, support employees with Parental/Sick leave claims, ADA accommodations, benefits-related inquiries, life-event changes, and claims escalations.
Coordinate annual open enrollment activities, communication plans, and vendor meetings.
Assist in evaluating plan performance, renewal proposals, and cost analyses.
Ensure compliance with ACA, COBRA, HIPAA, ERISA, FMLA, STD/LTD, provincial health plans, and other relevant regulations.
QualificationsRequired
Bachelor's degree in Human Resources, Business Administration, or related field-or equivalent experience.
2-5 years of experience in employee relations & cases, HR generalist work, or benefits administration.
Working knowledge of U.S. federal/state and Canadian federal/provincial employment laws.
Experience handling sensitive employee matters with discretion and professionalism.
Strong communication, relationship-building, and conflict-resolution skills.
Preferred
Professional HR certification (e.g., SHRM-CP/SHRM-SCP, PHR, CHRP/CPHR).
Previous experience supporting a multi-state/province workforce.
Experience with benefits vendor management and renewals.
Key Competencies
Employee advocacy and customer service orientation
Analytical thinking and problem-solving
Sound judgment and ethical decision-making
Ability to manage confidential information
Strong organizational and time-management skills
Ability to collaborate cross-functionally in a remote or hybrid environment
Working Conditions
Standard business hours with occasional flexibility required across time zones
Ability to work across global time zones as needed
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplySenior Product Designer
Remote job
United Kingdom
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Are you passionate about creating innovative, intuitive products informed by customer insights? Do you have a mastery of craft to turn insights into something truly useful, usable and valuable? Can you inspire us by showing or prototyping what is possible?
Are you looking to drive meaningful change at scale? Millions of people across the world rely on our products every day. Help shape the future of education and AI innovation with an opportunity to work with a global edtech leader.
We're seeking a passionate, talented Senior Product Designer to create products which are valuable, intuitive, and crafted to high standards. The role initially focuses on two key areas: product design on Blackboard, our market leading Learning Management System, and evolving our design system.
Primary responsibilities will include:
Leading design projects, combining quant/qual research insights, rapid iteration, and testing to craft data informed, user centred solutions
Taking broad, conceptual ideas and turning them into something useful, useable and valuable across mobile and web
Prototyping, testing, and iterating. Jumping between ‘discovery' mode (trying wild ideas and prototyping in whatever you are comfortable with) and ‘delivery' mode (nailing the flow, interactions, motion and accessibility)
Advocating for the user, valuing continuous discovery, and engaging with customers through research sessions, site visits, usability testing, focus groups and user conferences to inspire ideas and inform design decisions
Addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long-term vision
Working collaboratively within product teams as a peer with product managers, developers and data scientists to bring your ideas to life, and contribute to the strategic product vision
Evolving, expanding and driving adoption of our design system to create more consistent, on brand, responsive and accessible experiences
Defining and documenting our visual design language typography, colour, iconography, components and patterns
Regularly auditing products and the design system to identify and resolve inconsistencies and highlight opportunities to continuously improve design quality, usability and accessibility
Being autonomous. Taking full ownership of your work and responsibility for every detail, every step of the way, from whiteboard sketching to what is finally shipped
Taking an active role in our design community, sharing ideas, upskilling in how to best use AI and contributing to our lunch and learns
** Please include a link to your portfolio as part of your application. Only applications with portfolios links will be considered. Portfolio can be a link to website or a Google Drive folder (or equivalent).**
The Candidate:
Required skills/qualifications:
Relevant degree or equivalent experience
At least 5 years as a product designer on both mobile and web products
Excellent visual design skills as well as a solid UX design foundation
Excel at designing simple, inclusive, elegant products, which consider all screen sizes from mobile, through to desktop
Experience creating Design Systems or playing a significant contribution role
Strong portfolio showcasing solid user centred design practice and design execution
Experience running research such as usability testing
Team player and exceptional communicator who simplifies complexity, tells compelling stories, and is comfortable running customer and senior level calls
Knowledge of inclusive design and accessibility
Fluency in written and spoken English
Preferred skills/qualifications:
Strong technical knowledge. Experience in partnering closely with developers, you understand the technical considerations of design and design system implementation
Experience building Figma design system libraries ensuring they are accessible, scalable, and integrated into team workflows
Experience designing and working with AI and machine learning
Solid understanding of HTML / CSS, and an understanding of web frameworks and React
Demonstrated ability to effectively work with remote, globally distributed teams, maintaining strong relationships across teams with diverse cultures and work styles
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
#LI-JO1
Auto-ApplyImplementation Manager
Moraine, OH job
Description The Manager - Implementations position is a leadership role within the Professional Services department, responsible for guiding a team of project managers and consultants in the successful delivery of Tyler's software solutions. This position ensures that implementation projects are executed with consistency, professionalism, and efficiency by supporting team development, removing obstacles, and fostering a culture of accountability and continuous improvement. The Manager promotes autonomy and ownership among team members, provides direct and constructive feedback, and is comfortable addressing performance challenges and change. This role plays a critical part in ensuring implementation projects are completed on time and within budget, while maintaining a strong focus on staff well-being and client satisfaction. The Manager collaborates with internal stakeholders to refine implementation practices, supports project teams in executing deliverables, and works closely with Client Success to transition satisfied, referenceable customers after go-live. The Manager - Implementations oversees the full lifecycle of software implementation projects, leading a team of consultants to ensure timely, high-quality delivery aligned with client and business goals. This role manages resource allocation, team performance, and cross-functional collaboration, driving operational efficiency and continuous improvement across implementation practices. With accountability for both client satisfaction and financial outcomes, the Manager plays a pivotal role in enhancing customer relationships, supporting revenue generation, and contributing to strategic planning. Their leadership directly influences team effectiveness, project success, and the overall growth and reputation of the organization. Responsibilities• Supervise, coach, and support a team of implementation consultants, ensuring high performance, professional development, and adherence to implementation methodologies.
• Manage the full implementation cycle for assigned software solutions, from project planning through go-live, ensuring successful delivery on time, within budget, and to defined quality standards.
• Provide advanced guidance and direction to implementation staff to ensure minimal disruption due to technical or product-related issues.
• Conduct regular performance feedback sessions, reviews, and coaching conversations; address underperformance constructively and support growth.
• Recruit, develop, and retain high-performing individuals, cultivating a best-in-class implementation team.
• Align consultant resources with project demands, considering experience, skillsets, scope complexity, and team revenue goals.
• Oversee staff utilization, monitor productivity, and take corrective action to meet department and company performance objectives.
• Mentor consultants on best practices, complex product functionality, and proper implementation techniques.
• Lead the development and continuous improvement of implementation processes, tools, templates, and best practices; share enhancements across teams.
• Collaborate with Project Managers, Product Managers, Conversion Engineers, Trainers, and Support to resolve escalated and critical implementation issues.
• Participate in and contribute to pre-sales activities, including scope validation, proposal estimates, RFP responses, and client presentations.
• Assist in drafting and reviewing Statements of Work, staffing plans, and implementation timelines.
• Partner with Sales to identify add-on opportunities and ensure smooth transitions between sales, implementation, and customer success teams.
• Establish and maintain strong relationships with cross-functional departments to ensure alignment and resource commitment.
• Travel to client sites as necessary (up to 30%) to support high-priority engagements or escalated issues.
• Forecast and track team revenue, manage billing milestones, and monitor financial performance against targets.
• Champion a team-oriented culture and lead regular meetings or initiatives (e.g., community development sessions, implementation summits) to foster collaboration and innovation.
• Oversee special implementation-related initiatives assigned by leadership (e.g., LMS, Datamart).
• Maintain accountability for project deliverables, contract compliance, and overall customer satisfaction throughout implementation.
• Conduct periodic project audits to ensure alignment with project scope, timelines, and deliverables.
• Support strategic planning by providing input on budgets, staffing forecasts, and team development plans.
• Represent Tyler's core values by promoting integrity, innovation, superior service, and exceeding client expectations in all engagements.
• Perform other duties as assigned. Complexity
The Manager - Implementations operates in a highly dynamic and complex environment, managing multiple concurrent software implementation projects across diverse client portfolios. This role requires balancing strategic oversight with tactical execution, coordinating cross-functional resources, and adapting to varying levels of project scale, scope, and risk. The complexity is heightened by the need to manage both internal staff performance and client satisfaction, while maintaining strict adherence to timelines, budgets, and quality standards. The Manager must navigate technical challenges, evolving product requirements, and stakeholder expectations while driving continuous process improvement and leading change across the team and organization.Qualifications• 3-5 years of implementation and project management experience within a software company or division.
• A minimum of a B.S. or B.A. degree or equivalent experience is required.
• Exceptional conflict resolution, negotiation, business, and customer service skills including the experienced partnering successfully with clients on technical needs and delivering sales solutions tailored to client needs.
• PMP is strongly preferred.
• Seven or more years' experience in managing client relationships/software projects.
• At least 5 years of technical software experience with proven success in assisting clients with utilizing new solutions.
• Implementation of solutions preferred.
• Strong knowledge and understanding of PMI standards to conducting projects.
• Strategic planning, organizational and time management skills including strong people management and project management experience involving the ability to manage multiple projects of various size, scope, and complexity simultaneously.
• Appraisal and tax or related industry knowledge including appraisal and tax software/product experience is preferred.
• Exceptional interpersonal, collaboration and relationship building skills including the ability to build and maintain meaningful, trusting, and strategic internal/external client relationships across the organization.
• Prior experience interviewing, hiring, managing, leading, coaching, mentoring, and developing staff.
• Ability to strategically plan and establish business, client and staff goals and ensure successful goal achievement.
• Demonstrate prior success with recommending and implementing process improvements and best practices to senior leadership.
• Advanced research, decision making and problem resolution skills including root cause analysis and resolving the most complex issues.
• Proficient with Microsoft Office including MS Project
• Excellent verbal, written and technical communication skills including tailoring messages strategically to technical and non-technical client, staff, management, leadership, and executive audiences.
• Must be able to travel approximately 30-50% and provide reliable transportation and carry/maintain personal liability insurance on vehicle
Auto-ApplySponsor Bank Oversight and Governance Lead
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Sponsor Bank Oversight and Governance Lead will oversee the end-to-end Sponsor Bank program and ensure processes are executed in alignment with our policies, standards, and procedures. As the first line of defense, this role collaborates with Enterprise Risk Management and Relationship Management to develop and maintain a comprehensive governance program, focusing on control reporting, risks and controls, and ongoing monitoring of Sponsor bank Functions.
Essential Job Functions
Provide governance and oversight through control reporting, ongoing monitoring, risk and control testing, process mapping, and ensuring Sponsor Bank functions align with policies and regulatory guidance. - (40%)
Build and maintain key relationships and ensure adherence to bank policy and regulatory expectations, presenting information clearly to internal and external partners. - (20%)
Develop and maintain oversight monitoring, reporting, and critical documentation for consistency and review by key stakeholders and senior leadership - (20%)
Identify key risks to the Sponsor Bank program and develop actions plans to address and mitigate the risks. - (20%)
Minimum Qualifications
High School Diploma or GED
8+ years of experience in Governance, Compliance, Consumer Lending, or Internal Audit.
Preferred Qualifications
Bachelor's Degree Finance, Economics, Business Administration, Data & Analytics, Risk Management, Accounting, or similar.
CAMS (Certified Anti-Money Laundering Specialist)
CRCM (Certified Regulatory Compliance Manager)
APRP (Accredited Payments Risk Professional)
10+ years of experience in Governance, Compliance, Consumer Lending, or Internal Audit.
Skills
Strategic Planning
Business Relationships
Bank Regulations
Consumer Regulations
Data Reporting
Problem Solving
Consumer Regulations
Regulatory Management
Reports To: VP and above
Direct Reports: 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 5% annually
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Move/Traverse
Reaching
Standing
Stationary Position/Seated
Typing/Writing
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$108,300.00 - $196,300.00
Full Salary Range for position:
California: $124,600.00 - $245,400.00Colorado: $108,300.00 - $206,100.00New York: $119,200.00 - $245,400.00Washington: $113,700.00 - $225,700.00Maryland: $113,700.00 - $215,900.00Washington DC: $124,600.00 - $225,700.00Illinois: $108,300.00 - $215,900.00New Jersey: $124,600.00 - $225,700.00Vermont: $108,300.00 - $196,300.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Enterprise Risk
Job Type:
Regular
Auto-ApplyAccount Control Supervisor - Triage or Detection
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Account Protection Supervisor is responsible for the strategic oversight and day-to-day operations of a specialized fraud prevention team. This role encompasses managing team performance, ensuring adherence to compliance and regulatory standards, and driving operational efficiency to minimize financial loss. The Supervisor will lead the team in achieving key performance indicators related to accuracy, quality, productivity, and fraud loss reduction while fostering a high-performance culture.
Essential Job Functions
Provide coaching, mentorship, and performance feedback to develop associate talent. Foster a positive and inclusive team culture that promotes engagement and motivation. Identify training needs and implement development plans. Contribute to the recruitment and selection of high-performing team members. - (40%)
Oversee daily operations and ensure team performance aligns with departmental goals. Analyze team performance metrics and identify areas for improvement. Implement strategies to enhance team efficiency and productivity. Build and maintain effective relationships with internal and external stakeholders. - (30%)
Ensure adherence to quality standards, regulatory requirements, and compliance guidelines. Monitor associate performance and provide necessary coaching and support. Identify and implement process improvements to enhance efficiency and effectiveness. Resolve escalated issues and conflicts in a timely and professional manner. - (20%)
Analyze data and trends to identify opportunities for improvement. Develop and implement solutions to address operational challenges. Conduct root cause analysis to prevent recurring issues. - (10%)
Minimum Qualifications
High School Diploma or GED
4+ years experience in Account Protection, Customer Service, Fraud, or related
1+ years leading project(s), mentoring and/or coaching experience
Preferred Qualifications
Bachelor's Degree in Business Administration, Marketing, Finance or related field of study or equivalent, relevant work experience
BSA/AML
3+ years of direct leadership experience
Skills
Call Quality
Bank Secrecy Act (BSA)
Fair Lending Practices
Fair Debt Collection Practices Act (FDCPA)
Fair Credit Reporting Act (FCRA)
Credit Card Fraud
Leadership
Fraud Controls
Fraud Protection
Reports To: Manager and above
Direct Reports: 16+
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Schedules vary with open/closing shifts, weekend and holiday coverage.
Travel
Ability to travel up to 5% annually
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Move/Traverse
Reaching
Standing
Stationary Position/Seated
Typing/Writing
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$55,200.00 - $100,000.00
Full Salary Range for position:
California: $63,500.00 - $125,000.00Colorado: $55,200.00 - $105,000.00New York: $60,700.00 - $125,000.00Washington: $58,000.00 - $115,000.00Maryland: $58,000.00 - $110,000.00Washington DC: $63,500.00 - $115,000.00Illinois: $55,200.00 - $110,000.00New Jersey: $63,500.00 - $115,000.00Vermont: $55,200.00 - $100,000.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Care Center Operations
Job Type:
Regular
Auto-ApplyConversion Manager
Moraine, OH job
Description The Conversion Manager oversees data conversion projects by defining scope with stakeholders, managing and mentoring a team of conversion programmers, and ensuring alignment with implementation processes. Key technical requirements include PL/SQL experience and strong understanding of database structures, while the role demands excellent communication skills to bridge technical and business teams. The position involves establishing Agile procedures, meeting conversion deadlines, and continuously improving processes to reduce project complexity.
Responsibilities
Works with stakeholders to define and control conversion scope.
Develop and execute comprehensive strategies to improve conversion framework and QA processes.
Establish KPI's, track key metrics, and create reports to monitor quality and progress for all projects.
Research and define strategy for leveraging Cloud Native ETL applications.
Ability to review and understand PL/SQL code.
Manages team members: coaching, one on one's, goal setting, reviews, hiring, etc.
Works closely with implementation management to ensure teams and processes align.
Answers conversion questions regarding future sales.
Assists team members with efficient and effective conversions.
Has a strong understanding of specific business application and table structure.
Ability to communicate complex technical and data issues on both the technical and business sides.
Oversees training and mentoring of new conversion programmers.
Schedules and assists team members to meet conversion deadlines.
Identifies tools, programs, and processes to continually reduce conversion scope and complexity.
Uses good communication skills to correspond with clients and internal staff.
Establishes and supports Agile conversion procedures and documents for conversion team.
Works with Development to ensure proper communication on tools and table changes.
Stays aware of current technology trends and implements where applicable.
Qualifications
PL/SQL experience
Computer Science degree or applicable experience.
Exceptional customer service skills.
Excellent verbal and written communication skills.
Strong decision-making, analytical and problem-solving skills particularly in data conversion.
Ability to lead a diverse staff in numerous locations.
Understanding of the business rules of the specific product.
Auto-ApplyFacilities Maintenance Specialist - 1st Shift
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. As part of the Corporate Real Estate & Facility Services team, the Facility Services Teams are responsible for ensuring all physical locations are operational and protected from business disruption. The Facility Equipment Specialist is accountable for all general maintenance aspects of the facility through accurate communication, budget accountability, and task execution while ensuring the facility is in a tour-ready condition at all times.
Essential Job Functions
Accountable for physical site maintenance including maintaining our tour-ready standards and proactively maintaining equipment to protect against business interruptions. - (40%)
Working with our Technical Services team inspecting, maintaining, reporting issues, and record-keeping for our critical power systems. - (30%)
Partners with Facility Engineering Supervisor and external vendors to ensure Service Level Agreements (SLA) are met for contracted services. - (20%)
Provide support on any project as directed by Facility Engineering Supervisor. - (10%)
Minimum Qualifications
High School Diploma
1+ years experience in general maintenance, electrical, mechanical, painting, and plumbing or related field
Preferred Qualifications
3+ years in a hands-on role in one of the following: Facilities, Construction, General Maintenance, or related field
Skills
Construction
Electrical Industry
Facility Management
HVAC Systems
Irrigation Management
Landscape Management
Plumbing
Power Systems
Reports To: Supervisor and above
Direct Reports: 0
Work Environment
Normal office environment. Fully on-site
Travel
Ability to travel up to 5% annually
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Typical Pay Range:
$20.75 - $37.60
Full Pay Range for position:
California: $23.85 - $47.00Colorado: $20.75 - $39.50New York: $22.80 - $47.00Washington: $21.80 - $43.25Maryland: $21.80 - $41.35Washington DC: $23.85 - $43.25Illinois: $20.75 - $41.35New Jersey: $23.85 - $43.25Vermont: $20.75 - $37.60
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates, both full time and part time, can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Full-time hourly associates receive a bi-annual grant of Paid Time Off (“PTO”) in each January and July based on their service date and scheduled hours, whereas newly hired full time hourly associates in their first year of employment receive a prorated PTO grant on their 61st day of employment based on the month of hire and scheduled hours. Associates will receive a payout of any unused PTO, up to 40 hours, paid out in the next calendar year (except associates in Alaska, California, Colorado, Montana and Nebraska who are paid for all unused PTO). Additionally, hourly associates (except those in California) generally receive 72 hours of Paid Sick Leave Plus (“PSL+”) per calendar year, with a pro-rated grant in the associate's first year of employment to the extent allowed by applicable law. If additional PSL+ is required in a particular jurisdiction, the company with comply with applicable law. Unused PSL+ does not carry over from one calendar year to the next unless required by applicable law. Instead of PSL+, hourly associates in California receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year.
Hired associates will be able to elect the purchase company stock during offering periods in June and December.
Click here for more Benefits and PTO information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Facilities Management
Job Type:
Regular
Auto-Apply@Work AE Cross Sell
Mrisoftware job in Cleveland, OH
The Role:
MRI Software is seeking energetic Software Sales Account Executives to join our dynamic Small-to-Medium business (SMB) team! These individuals will drive a full-cycle sales process for our software and services through prospecting, building relationships with key decision-makers, presenting the value of our solutions, negotiating contracts, and closing opportunities. Performance is recognized and rewarded with creative incentives including quarterly contests and an annual Circle of Excellence award. Our paid training program equips Account Executives for early success and fosters an environment of teamwork where goals are consistently exceeded.
We are looking for goal-oriented self-starters, who thrive amidst healthy competition and aspire to successful sales careers!
You Have:
Two or more years of sales experience
Bachelor's degree required
Ability to excel in a very fast-paced, challenging environment, adapt to changes and manage multiple priorities
Exceptional time management, decision making and organizational skills
Strong presentation skills and ability to communicate effectively with decision-makers.
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplySenior Database Administrator II
Remote job
Bangalore or Chennai, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Anthology is looking for a qualified candidate to join our Cloud Services Database Administration team. The Cloud Services team is responsible for delivering high-availability, Software-as-a-Service (SaaS) solutions to our customers. The team supports this mission by delivering highly available, secure, and performant databases for our applications. The candidate will work, primarily, as a Senior SQL Server and PostgreSQL database administrator in a mixture of hosting environments including self-hosted physical and virtual machines as well as cloud-based infrastructure on Azure and Amazon Web Services. The successful candidate will have experience across all the normal database administration activities in both hosted and cloud environments. Ideal candidates will also have experience in advanced areas like replication, high availability, reporting, and scripting skills.
Primary responsibilities will include:
Deploying new database systems and ancillary services including design, layout, configuration, and tuning
Monitoring existing database systems for availability, performance, and scalability
Maintaining database security ensuring appropriate levels of access are maintained, backups are being taken according to established guidelines, and that backups are periodically tested to ensure recoverability
Troubleshooting issues impacting the availability, stability, and performance of our databases at scale. This includes not only the database engine but the operating system it is running on and the SQL it is running as well
Understanding the query profiling infrastructure, execution statistics, and execution plans
Analyzing, understanding, and editing database objects, code, and scripts
Documenting databases, database processes and procedures, as well as changes and incidents
Collaborating with other database administrators as well as internal teams and external clients on issues, projects, initiatives, etc.
Developing and maintaining an in-depth understanding of the application infrastructure, functionality, and overall systems design as it relates to the databases
This role requires the willingness to work 5 days per week including shifts (morning/afternoon/night), weekends and off-shift/on-call as needed
The Candidate:
Required skills/qualifications:
At least 7 years of experience administering all aspects of SQL Server and PostgreSQL databases including installation, configuration, deployment, and general administration of the database engine, creating and maintaining databases and database objects (logical and physical), performance tuning, optimization, networking, and security
Experience with virtualization including Microsoft Azure Cloud and Amazon Web Services
Basic knowledge of the Windows operating system and how it interacts with the database
Database scripting skills. Ability to read, analyze and write Transact-SQL
System scripting skills. Ability to read, analyze and write batch files and PowerShell scripts
Deep expertise in troubleshooting slow-running queries, optimizing indexes, analyzing execution plans, and improving database performance at scale.
Provide Backup and Recovery
Strong understanding of database security models, encryption, and auditing practices to meet organizational and compliance standards.
Experience with SQL Server replication types and the services that support them (Change Tracking, Change Data Capture, etc.)
Experience designing, configuring, and testing database standard and high availability models
Experience with reporting services including SQL Server Reporting Service (SSRS), Analysis Service, and PowerBI
Ability to participate in code walkthroughs and review database migrations
Ability to lead DB modernization projects, mentor junior DBAs, engage with development teams for schema reviews, and work closely with cloud/infrastructure teams to ensure performance and scalability.
Ability to review planned changes to database objects with an eye towards maintaining data integrity (implementation of primary keys, necessary foreign-key constraints, etc.), performance (indexes, index types, partitioning, etc.), and storage utilization and growth
Fluency in written and spoken English
Preferred skills and qualifications:
Azure SQL and SQL Managed Instance
Windows and Linux operating systems (any flavor)
Other relational databases (Oracle, MySQL, PostgreSQL, etc.)
Non-relational databases (MongoDB, Cassandra, etc.)
Other scripting languages (Bash, Python, Rust, Go, etc.)
Microsoft DP-300 Certification
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplyBilling Specialist
Mrisoftware job in Cleveland, OH
MRI Software is seeking a Billing Specialist to work hybrid in our Solon, OH Office (3 days in office, 2 days remote)!
The Billing Specialist will be working with the core business team as well as supporting any acquired entities' AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. You will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation. The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company.
Responsibilities:
Process all billing opportunities related to assigned MRI Software business verticals.
Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications.
Identify, track, and resolve potential billing issues.
Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing.
Work with the Sales department to accommodate client requests.
Research and resolve client disputes and escalate the issues to the right internal contacts/departments.
Manage and maintain client information within the billing system to ensure proper delivery of invoices.
Make recommendations to implement improved processes and procedures.
Perform other duties and participate in other projects as assigned by management, including cross training within the department.
Requirements:
Experience working with MS Excel and Word
Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Good communication skills and ability to work well individually or as a member of a team
Attention to detail and ability to plan, organize, prioritize and multi-task
Shows strong initiative, problem analysis and problem-solving skills
Bachelor's degree or equivalent work experience
Background in Finance is preferred, but not required
Strong ability to resolve discrepancies and knowledge of billing systems.
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplyIT Senior Auditor I
Columbus, OH job
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The IT Senior I will enhance and protect organizational value through risk-based and objective assurance, advice, and insight. The role involves leading complex audit engagements, evaluating information systems, and ensuring compliance with regulations and standards. The IT Senior I auditor, under the supervision of the Auditor Manager, executes procedures in the planning, execution, and reporting of IT system audits assessing the strength of the IT Control Environment within Bread Financial.
Essential Job Functions
Conducts IT system audits and risk assessments, develops audit frameworks, and identifies control weaknesses. - (60%)
Engages with senior leaders to provide updates and expertise. - (20%)
Mentors junior team members and assists in their development. - (10%)
Communicates findings and recommendations to management. - (10%)
Minimum Qualifications
Bachelor's Degree in Management Information Systems, Computer Science, or Computer Information Technology.
5+ years experience in audit engagements, knowledge of COBIT, NIST, COSO, ITIL, SOC 2 Type 2, ISO 27001, PCI DSS, IT Risk assessment, and familiarity with various technology systems.
Preferred Qualifications
Certified Information Systems Auditor (CISA) - The Information Systems Audit and Control Association, Inc.
Certified Internal Auditor (CIA) - Institute of Internal Auditors
Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium
6+ years in system/application development, coding languages, data analytics, RPA, AI, IT infrastructure, network, or information security.
Skills
Bank Auditing
Information Security
Internal Audit Development
IT Concepts
Risk Control
Software Development
Systems Development
Project Management Essentials
Cloud Technology
Reports To: Manager and above
Direct Reports: 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Stationary Position/Seated
Typing/Writing
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$79,500.00 - $144,100.00
Full Salary Range for position:
California: $91,500.00 - $180,100.00Colorado: $79,500.00 - $151,300.00New York: $87,500.00 - $180,100.00Washington: $83,500.00 - $165,700.00Maryland: $83,500.00 - $158,500.00Washington DC: $91,500.00 - $165,700.00Illinois: $79,500.00 - $158,500.00New Jersey: $91,500.00 - $165,700.00Vermont: $79,500.00 - $144,100.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Internal Audit
Job Type:
Regular
Auto-ApplyNYC Sr. Program Manager
Dayton, OH job
Description The Program Manager is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products. It is required for the Program Manager to travel frequently to the New York City Metropolitan area. Responsibilities
Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan.
Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.
Manage and assume accountability for all aspects of projects related to the delivery of client software and services including:
Acquiring and coordinating necessary resources to meet project needs.
Planning and tracking all project activity.
Guiding the client through release planning in support of the overall project schedule.
Tracking project hours and submitting project progress reports by due dates.
Monitoring and reviewing revenue recognition and bringing concerns to management as needed.
Managing scope, time, and cost to meet client commitments.
Managing the quality of project team deliverables.
Managing the project budget.
Documenting and reporting status and issues.
Identifying, reporting, and managing risks; overcoming project obstacles.
Use program sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.
Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.
Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients.
Communicate completion of milestones to clients and secure formal acceptance from them.
Communicate with the staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and program issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet program goals.
May identify add-on sales opportunities and manage contract addendum and purchase orders.
Develops and maintains an excellent relationship with assigned clients at the highest levels, acting as a trusted advisor.
Assist assigned clients in developing funding and rollout plan to achieve roadmap goals.
Responsible for regular client communication and regular site visits, including regular account reviews with key client stakeholders.
Document and advise clients on best practices, governance, and Client Success offerings
Serve as point of contact for executive-level client escalations, within and beyond their portfolio.
Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives.
Measure and report regularly on client health, including weekly tracking and quarterly account reviews with Tyler Executive Leadership Team.
Consult with clients on business processes and software modifications.
Deliver Program Objectives and Key Results
Travel to client site as needed.
Perform other duties as assigned.
Qualifications
Minimum 5 years experience with software implementation project management
Prior executive level communication experience required.
Bachelor's degree, or comparable work experience.
Typically, a minimum of three years of experience as an implementation professional (or equivalent experience). Solid and proven project management experience essential.
Solid management and leadership experience is required including strong abilities in influencing, empowering and mentoring implementation team members.
Solid conflict resolution, negotiation, business, and customer service skills including experience partnering successfully with clients on technical needs and delivering solutions tailored to client needs.
Organizational and time management skills including solid people management and project management experience involving the ability to manage project financials and multiple projects of various size, scope and complexity simultaneously and within budget.
Software life cycle and enterprise software knowledge are required.
Strategic planner with excellent organizational skills and ability to follow-through until process is completed.
Exceptional customer service skills.
Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management.
Proficiency in using computers and exposure to IT infrastructure components.
Strong decision-making and problem-solving skills.
Strong analytical ability, particularly in a technical environment
Proficient in Microsoft Word, Excel, and Project.
Demonstrated ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
Demonstrated ability to maintain a positive, professional attitude.
Have and maintain a valid driver's license and auto insurance.
Auto-ApplySenior Data Scientist
Remote or Richardson, TX job
Senior Data Scientist
Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week
Responsibilities
Support the GenAI Center of Excellence team, which drives innovation by building new generative AI applications and enhancing RealPage's existing systems with GenAI capabilities.
Contribute to RealPage's AI go-to-market strategy, by creating cutting-edge solutions that empower our users and clients.
Lead the development, deployment, and scaling of advanced AI models that address real-world challenges in the PropTech space.
Fine-tune pre-trained foundation models, apply prompt-engineering and RAG techniques, utilize agentic frameworks, and work closely with product and engineering teams to create impactful AI solutions that support business objectives and transform user experiences.
Evaluate and utilize appropriate generative models, such as GPT-4, LLaMA, Gemini, or Claude, to develop Gen AI applications such as text generation, summarization, conversational assistants, OCR, generative analytics, and copilots. Assess and utilize AI tools, LLMs, vector databases, RAG (Retrieval-Augmented Generation) solutions, and agentic frameworks based on project needs.
Design effective prompts to minimize hallucinations, anticipate and resolve edge cases, and ensure the robustness of generative AI solutions.
Construct data preprocessing and cleansing pipelines, ensuring high-quality, scalable data suitable for training and testing AI models.
Develop and maintain frameworks to validate and measure LLM performance, testing models across a range of capabilities and edge cases for optimal outcomes.
Provide technical leadership and mentorship to ML engineers and Data Scientists fostering a collaborative team environment and improving overall team effectiveness.
Translate complex ML and Gen AI concepts into clear terms for technical and non-technical stakeholders, ensuring alignment on project goals and expected outcomes.
Work with interdisciplinary teams, including AI engineers, software engineers, product managers, and domain experts to create integrated GenAI solutions.
Track the latest AI research, tools, and trends, and adopt innovative approaches to continuously enhance project outcomes and drive improvements.
Qualifications
The position requires a Bachelor's degree in Computer Science, Machine Learning, Data Science, or a related field and five (5) years of experience in the job offered or as a Data Analyst, Software Developer, or an acceptable alternate occupation.
Alternately, will accept a Master's degree in Computer Science, Machine Learning, Data Science, or a related field and three (3) years of experience in the job offered or as a Data Analyst, Software Developer, or an acceptable alternate occupation.
The position requires knowledge and experience with the following skills:
Python and SQL
Writing production-grade code
Cloud platforms for AI, such as AWS SageMaker, GCP, AI, or Azure ML Containerization, such as Docker
Orchestration, such as Kubernetes; CI/CD practices
MLOps frameworks
Experience leading projects and mentoring team members in Agile environments, driving collaboration, and fostering team effectiveness
Machine Learning, Deep Learning, Natural Language Processing
Transformers, Recurrent Neural Network (RNN) models, and Long Short-Term Memory (LSTM) models
LangChain, LLMs, Vector Embeddings, and RAG applications
Prompt Engineering
Remote work permitted.
Salary and Benefits:
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
#LI-DNI
Pay Range USD $190,578.00 - USD $242,000.00 /Yr.
Auto-ApplyMachine Learning Engineer
Remote job
The proliferation of machine log data has the potential to give organizations unprecedented real-time visibility into their infrastructure and operations. With this opportunity comes tremendous technical challenges around ingesting, managing, and understanding high-volume streams of heterogeneous data
As a Machine Learning Engineer, you'll build the intelligence behind the next generation of agentic AI systems that reason over massive, heterogeneous log data. You'll combine machine learning, prompt engineering, and rigorous evaluation to create autonomous AI agents that help organizations understand and act on their data in real time.
You'll be part of a small, high-impact team shaping how AI agents understand complex machine data. This is an opportunity to work on cutting-edge LLM infrastructure and contribute to defining best practices in context engineering and AI observability.
Responsibilities
Design, implement, and optimize agentic AI components including context engineering, memory management, and prompts.
Develop and maintain golden datasets by defining sourcing strategies, working with data vendors, and ensuring quality and representativeness at scale.
Prototype and evaluate novel prompting strategies and reasoning chains for model reliability and interpretability.
Collaborate cross-functionally with product, data, and infrastructure teams to deliver end-to-end AI-powered insights.
Operate autonomously in a fast-paced, ambiguous environment - defining scope, setting milestones, and driving outcomes.
Ensure reliability, performance, and observability of deployed agents through rigorous testing and continuous improvement.
Maintain a strong bias for action-delivering incremental, well-tested improvements that directly enhance customer experience.
Required Qualifications
B.Tech, M.Tech, or Ph.D. in Computer Science, Data Science, or a related field.
1-2 years of hands-on industry experience with demonstrable ownership and delivery.
Strong understanding of machine learning fundamentals, data pipelines, and model evaluation.
Proficiency in Python and ML/data libraries (NumPy, pandas, scikit-learn); familiarity with JVM languages is a plus.
Working knowledge of LLM core concepts, prompt design, and agentic design patterns.
Strong communication skills and a passion for shaping emerging AI paradigms.
Desired Qualifications
Prior experience building and deploying AI agents or LLM applications in production.
Familiarity with modern agentic AI frameworks (e.g., LangGraph, LangChain, CrewAI).
Experience with ML infrastructure and tooling (PyTorch, MLflow, Airflow, Docker, AWS).
Exposure to LLM Ops - infrastructure optimization, observability, latency, and cost monitoring.
Located in the Pacific Time zone
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ******************
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
The expected annual base salary range for this position is $148,000 - $173,200. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.
Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.
Auto-ApplySales Development Representative
Mrisoftware job in Cleveland, OH
!We are currently seeking highly motivated individuals to join our Sales Development Representative team! This role will be focused on expanding MRI's customer base by sourcing new opportunities for our sales team.
As key members of our Marketing function, the Sales Development team works to engage prospective and existing clients via telephone, email, and social media to qualify their interest and fit for MRI Software solutions and to pass qualified prospects to the sales team. Team members will also conduct a variety of revenue-generating tasks, including market analysis and organizational research within existing and prospective client organizations.
Responsibilities
Research, identify, and actively approach new customers in the North America region
Perform various outbound call campaigns around trade shows, specific events, or assigned target markets
Research and gather information about target companies
Meet or exceed quotas for qualified leads passed to the sales team
Document all activities and interactions in our CRM system, Salesforce
Provide a clear, compelling, and articulate explanation of our business value to prospective clients
Participate in sales and product trainings
Other duties as assigned
Skills & Other Requirements
Bachelor's degree preferred or 1+ years of experience in sales, marketing or lead generation role (B2B experience preferred)
Excellent written & verbal communication skills
Outstanding phone presence with the ability to create trust with prospective clients
Self-motivated and driven to plan and execute rigorous lead generation calls
Ability to work in a fast-paced environment and learn a lot quickly
Proficient computer skills in Microsoft Office, Outlook, Google, WebEx and Salesforce.com
Flexible and focused self-starter with the ability to follow directives and work independently
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-Apply