Job Description
Job Title: Dental IT Support Specialist (Dental Background Required) Employment Type: Full-Time We are a rapidly growing dental partnership organization committed to providing exceptional patient care and seamless clinical operations across all our practices. As we build our internal IT department, we are looking for a dedicated team member with both technical expertise and a strong understanding of the dental field. This new role will be instrumental in shaping the future of our IT capabilities and supporting our practices as our organization continues to expand.
Position Overview
The Internal IT Support Specialist will provide comprehensive support for both software and hardware across our network of dental practices. This role requires a solid background in dentistry to ensure proper setup, configuration, and optimization of our practice management systems, imaging software, digital X-ray equipment, scanners, and other clinical technologies.
Most work will be performed remotely, however travel to practices across Ohio will be required to assist with on-site setups, upgrades, and hands-on support.
We're seeking someone who brings patience, empathy, and strong communication skills, as IT updates in a clinical environment can feel overwhelming, and minimizing disruption to patient care is always our top priority.
Key Responsibilities
Provide remote and on-site IT support for hardware, software, networking, and clinical technology systems.
Ensure dental practice management software is properly configured and optimized.
Set up, integrate, and maintain digital X-ray systems, imaging software, 3D scanners, and related dental technologies.
Support IT upgrades, troubleshooting, and system migrations across multiple practice locations.
Assist in developing internal IT workflows, documentation, and best practices as part of building an in-house IT department.
Work closely with practice leaders and clinical teams to ensure smooth technology transitions with minimal impact on patient care.
Train staff on new systems, tools, and updates as needed.
Coordinate with external vendors when specialized or escalated support is required.
Qualifications
Required:
Hands-on experience working in the dental field (dental assistant, dental office administrator, imaging technician, or similar).
Strong understanding of dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, etc.).
Experience with X-ray and imaging equipment, sensor integration, and digital imaging workflows.
General IT knowledge including hardware setup, troubleshooting, networking basics, and software support.
Excellent problem-solving ability with a calm, compassionate approach.
Willingness to travel within Ohio as needed.
Preferred:
Prior IT support experience in a dental environment.
Experience with servers, backups, HIPAA compliance, and secure data workflows.
Familiarity with remote support tools and ticketing systems.
What We Offer
Remote-first role with flexible scheduling.
Opportunities for professional development as part of a growing internal IT team.
Mileage and travel reimbursement for in-office support visits.
Competitive compensation package.
A mission-driven culture focused on supporting great patient care.
$36k-69k yearly est. 26d ago
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Regional Manager of Operations
MSH Alliance-Ohio & Kentucky 4.1
MSH Alliance-Ohio & Kentucky job in Cincinnati, OH
Job Description
Regional Manager of Operations
Reports To: VP of Operations
Salary: $70,000 - $100,000
Are you a dental operations leader who thrives in a values-driven, people-first environment? Do you believe in the power of private practice dentistry but appreciate the structure and support of thoughtful growth?
We're looking for a Regional Manager of Operations to join our dynamic and growing group of doctor-owned dental practices. Unlike traditional DSOs or corporate dental chains, we support independent, local practices with professional operational management-allowing our clinical teams to focus on delivering exceptional care.
Who We Are:
Founded by Drs. Tom Birong and Dave Severson, our group partners with small-town practices to bridge the gap between private practice and corporate dentistry. Our goal is to bring together the best of both worlds: the autonomy and patient focus of private practice, with the support, systems, and scalability of a high-performing organization.
What You'll Do:
As the Regional Manager of Operations, you will be responsible for the day-to-day operations, cultural leadership, and overall performance of our practices. Your territory will include 6-10 offices across OH, KY and possibly other states over the next two years.
Are you ready to lead, inspire, and make a difference?
Lead the Charge: Supervise and energize multiple dental practices, ensuring smooth operations and top-notch patient care.
Build a Winning Culture: Foster a positive work culture that aligns with our core values and create a team environment where patient satisfaction and employee growth thrive.
Drive Financial Success: Oversee the practice budgets, monitor financial performance, manage P&L, analyze data, and craft strategies to keep our practices financially healthy.
Train and Support: Provide hands-on training, recruit amazing team members, and solve problems with ease (even if it's not always so easy).
Build Positive Communication Between Offices & Ownership: Act as a bridge between individual offices and ownership/management, ensuring transparent, positive, and productive communication and promote collaboration across offices to encourage the sharing of best practices & celebrate successes of all teams.
Strategic Planning: Following the EOS model, participate in EOS meetings to ensure operational alignment with company goals while contributing to long-term strategic planning and collaboration with the leadership team.
What We're Looking For In You:
5+ years in Operations management or multi-practice management, preferably in the health care or dental industry, with a proven track record of leading teams and driving results.
Strong leadership, strategic thinking, and financial skills to demonstrate understanding of business metrics and data-driven decision-making.
Passion for creating an exceptional work environment and delivering stellar patient care.
Excellent communication, leadership, and organizational skills.
Familiarity with the EOS (Entrepreneurial Operating System) framework.
Benefits & What We Can Offer:
Competitive salary based on experience, access to performance-based bonus model (Starting at $70,000 - $100,000 annually)
PTO & Paid Holidays
A people-centric culture that actually honors work-life balance & wants you to put family first, always.
Ready to lead and transform the dental industry? Apply now and be part of our exciting journey!
Benefits:
PTO
Bonuses
Compensation:
$70,000-$100,000/year
$70k-100k yearly 3d ago
Regional Dental Administrator
MSH Alliance-Regional Support (Ohio 4.1
MSH Alliance-Regional Support (Ohio job in Dayton, OH or remote
Job DescriptionClient Administrator - Remote Dental Operations Partner
Ready for a bigger seat at the table?
If you've spent years in dental operations-especially in insurance, A/R, and revenue follow-through-and you're ready to step beyond a single office, this could be a great next move.
We're a growing dental partnership supporting affiliated practices and new start-ups. This is a new, high-impact role working directly with our Regional Manager of Operations, supporting multiple locations remotely. You'll play a key role in keeping revenue flowing, schedules optimized, and systems running smoothly behind the scenes.
This role is ideal for someone who thrives in the details of dental A/R, enjoys problem-solving, and takes pride in clean financial processes and consistent follow-through.
What You'll Be Involved In
A/R and insurance management (claims, collections, denials, trends)
A/P support and financial organization
Scheduling to goal and production flow
Marketing coordination and patient lead follow-up
KPI tracking and clear, actionable reporting
Proactive multi-location support to prevent issues before they escalate
What We're Looking For
5+ years of dental office or operations experience
Strong insurance, A/R, and scheduling expertise
Comfortable with Denticon, Dentrix, Eaglesoft, Open Dental (or similar)
Solid Excel skills
Organized, dependable, detail-oriented, and accountable
Fully remote-ready during business hours
Why This Role Stands Out
$25-$30/hour + performance bonuses
Fully remote (with occasional travel)
Paid holidays, PTO, and professional development support
Ownership over A/R systems and operational follow-through
Opportunity to grow with a fast-moving, expanding organization
Work with teams that value strong systems and exceptional patient care
If you love owning A/R, keeping operations tight, and supporting multiple locations from a strategic seat, we'd love to talk.
Apply today and help keep our practices running strong.
Benefits:
PTO
Bonuses
Compensation:
$25-$30/hour
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