MSO jobs - 105 jobs

A leading insurance company is seeking an AI Compliance Director in Chicago. This strategic role involves overseeing AI governance, monitoring regulatory frameworks, and conducting compliance-focused risk assessments. Applicants should have 10+ years of experience in compliance or AI governance, a relevant degree, and strong leadership skills. Competitive compensation is offered, with a pay range of $97,000 to $189,000 annually based on experience and location. The position also provides opportunities for growth within a hybrid work environment. #J-18808-Ljbffr

About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for a Scrum Master/Project Coordinator, to join our growing team. About the Role We are seeking a Technical Scrum Master who combines strong Agile facilitation skills with hands-on technical expertise in data science and software development. This role will lead Scrum ceremonies while actively contributing to technical analysis, solution design, and code quality initiatives. The ideal candidate will bridge the gap between process management and technical execution, working closely with data scientists, developers, and stakeholders to deliver high-quality AI/ML solutions. Your expertise will contribute to developing a working prototype or minimum viable product (MVP) designed to pilot various prioritized applications for the FDA. Utilizing an Agile development framework, you will help develop this initial prototype before scaling it into a fully productionized tool ready for enterprise-wide deployment. About You You are inquisitive by nature, detail oriented, creative, patient, and a results-focused problem solver who enjoys collaboration with your team. You use critical reasoning, are open-minded and enjoy the steps involved when confronted with a complex challenge. You have a high standard of accountability and can influence others by creating effective presentations that communicate complex analytics to non-technical senior management and executives. You bring experience communicating with Government stakeholders and project team(s) effectively and timely both verbally and in writing. You are comfortable coordinating day-to-day project activities and client contact. Qualifications: Bachelor's degree in Computer Science, Data Science, Engineering, or related technical field Certified Scrum Master (CSM) or equivalent Agile certification 3+ years of Scrum Master experience in technical environments 2+ years of hands-on technical experience in software development or data science Strong understanding of data science methodologies, tools, and frameworks Proficiency with Agile tools (Jira, Confluence, Azure DevOps) and version control systems Excellent communication and facilitation skills with ability to explain technical concepts clearly Security Clearance: Ability to obtain and maintain a Public Trust clearance is required. Preferred Skills: Experience with AI/ML project lifecycles and data science workflows Knowledge of cloud platforms (AWS, Azure, GCP) and DevOps/CI/CD practices Familiarity with programming languages commonly used in data science (Python, R, SQL) Experience with technical documentation and code quality standards Previous experience in hybrid technical-leadership roles Understanding of data governance and technical compliance requirements Key Responsibilities: Agile Facilitation & Process Management Facilitate all Scrum duties: daily stand-ups, sprint planning, retrospectives, and sprint reviews Guide teams on Agile/Scrum best practices and remove impediments to ensure smooth sprint execution Track and report key Agile metrics Coach team members on Agile methodologies and foster collaborative team culture Technical Contribution & Analysis Perform technical analysis of user stories and requirements, translating business needs into actionable development tasks Conduct code reviews and provide technical guidance to ensure quality standards Contribute to technical documentation and maintain code integrity across projects Participate in solution design discussions and architectural decisions Troubleshoot technical blockers and provide hands-on support when needed Cross-Functional Collaboration Work closely with Team Leads to maintain and prioritize technical backlogs Collaborate with data scientists, engineers, and analysts to ensure technical feasibility of sprint commitments Communicate technical concepts effectively to both technical and non-technical stakeholders Support multiple Scrum teams and coordinate dependencies between technical initiatives Benefits: We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States Location and Telework This is a remote position. Candidates must be willing to travel to the office, in Arlington, VA, for the occasional team/client meetings. Five percent travel can be expected. Flexibility is expected of the employee to be available for client/team meetings if the employee lives outside the Eastern Time Zone. Additional Information ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders. * Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders. * Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field. * Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions. * Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope. * Identifies opportunities and participates in the design and implementation of process or procedural improvements. * Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff. * Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters. * Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations. May perform additional duties as assigned. Reporting Relationship Typically Manager or Director Skills, Knowledge and Abilities * Solid knowledge of property and casualty claim handling practices * Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required. * Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues * Ability to interact and collaborate with internal and external business partners, including outside agencies * Ability to work independently, exercise good judgment, and make sound business decisions * Detail oriented with strong organization and time management skills * Strong ability to analyze complex, ambiguous matters and develop effective solutions * Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques * Ability to adapt to change and value diverse opinions and ideas * Developing ability to implement change * Ability to travel occasionally (less than 10%) Education and Experience * Bachelor's degree or equivalent professional experience. * Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field. * Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar). #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Epidemiologist, Real-World Evidence (PhD) - International Consulting Associates, Inc. (Remote) About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for an Epidemiologist to join our growing team! Role ICA's Health Technology Assessment (HTA) team supports federal clients in their mission to protect and promote public health by conducting Systematic Reviews (SRs) in a wide variety of clinical content areas. Joining the HTA team is an opportunity to help inform decisions related to pharmacological and medical devices and thus improve the lives and well-being of millions of people. We are seeking a highly skilled epidemiologist with solid expertise in healthcare data and real-world evidence (RWE) generation, including hands-on experience working with different types and sources of RWD (especially electronic health record (EHR) and administrative claims data). The RWE Epidemiologist's primary responsibility will be to lead collaborations with clients and stakeholders in the use and evaluation of real-world data sources used to support evidence assessment for medical devices. Successful candidates will have a strong background in RWD analytics and the use of RWE in regulatory decision-making and must hold a PhD in Epidemiology or Health Informatics. Prior experience working in a fast-paced consulting environment is preferred. Responsibilities The RWE Epidemiologist will be responsible for conducting assessments of diverse RWD sources and advancing RWE initiatives for high-priority medical device safety and surveillance topics. In this role, the RWE Epidemiologist will rely on deep understanding of RWD architecture, curation, and analysis methodologies across different types of health data to support scientifically robust and actionable research that aligns with regulatory expectations. This position requires strong collaborative skills to work closely with government clients and RWD stakeholders, with the ability to independently deliver detailed assessments of key research, pre-market, and regulatory materials relevant to RWE generation for medical devices. Conduct assessments of varying scope on the relevance, reliability, quality, and feasibility of RWD sources to support RWE generation for regulatory decision-making Identify and evaluate data curation, architecture, and bias considerations for RWE conducted across multiple healthcare data types Ensure understanding of client needs for a variety of client requests Conduct reviews of peer-reviewed research and regulatory materials to evaluate feasibility for future RWD studies Collaborate with epidemiologists, data scientists, and non-technical stakeholders on RWE initiatives Qualifications/Minimum Requirements Minimum 5 years' hands-on experience conducting data curation activities and analysis of RWD data, including EHR and administrative claims data, with direct experience executing protocols Doctorate Degree in Epidemiology (required) Mastery of key considerations, principles, and best practices for RWE generation Deep understanding of regulatory guidance and decision-making related to use of RWE - Ability to identify potential biases affecting RWD quality and reliability Prior experience conducting RWD studies as project/methodological lead Strong analytical, critical thinking and communication skills including technical writing and editing Excellent writing skills/ability to summarize complex information in narrative form Ability to work well alone or in small groups, as dictated by the project's needs Ability to meet client deadlines for deliverables Ability to shift priorities while contributing to or leading multiple projects Prior experience in working with external stakeholders Demonstrated qualitative and analytical skills with a strong understanding of data management, statistical, and research methodologies -Knowledge or expertise with pharmaceutical and health care device safety topics preferred Must live in and be authorized to work in the United States Must be able to obtain a Public Trust Clearance Preferred Additional Qualifications Previous experience working and/or collaborating with researchers from federal government agencies whose mission relates to public health (e.g., NIH, CDC, FDA, HRSA, or other HHS agencies). Benefits We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States Location and Telework This is a remote position. Candidates must be willing to travel to the office, in Arlington, VA, for the occasional team/client meetings. Five percent travel can be expected. Flexibility is expected of the employee to be available for client/team meetings if the employee lives outside the Eastern Time Zone. Additional Information ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary. To do well in this job, you should collect information and capture data promptly to ensure the business' databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people's skills. Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. Data Entry Clerk Requirements: High school diploma. 1+ years experience in a relevant field. Good command of English. Excellent knowledge of MS Office Word and Excel. Strong interpersonal and communication skills. Ability to concentrate for lengthy periods and perform accurately with adequate speed. Proficient touch typing skills.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning. This position enjoys a flexible, hybrid work schedule and is available in Chicago, IL, Westerville, OH, Radnor, PA CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients. Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals. Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals. Leads development, delivery and evaluation of client service goals. Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues. Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary. Develops innovative new products and services based on client input and profitability goals. Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients. Accountable for the defined transition plans, special services and meetings for new accounts. Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process. Reporting Relationship Typically, Director or above Skills, Knowledge and Abilities 1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements. 2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications. 3. Strong problem-solving skills and ability to organize and prioritize multiple tasks. 4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts. 5. Strong written and verbal communications skills. 6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment. 7. Strong collaborative and influence skills. 8. Self-directed to produce quality work products. 9. Knowledge of Microsoft Office Suite and other business-related software and programming. Education and Experience 1. Bachelor's degree or equivalent work experience. 2. Typically, a minimum of five to eight years' experience in claims or third-party administration or insurance operations.3. Claim management experience preferred. 4. Applicable certifications preferred such as CPCU, ARM, AIC, etc. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for Data Science/Machine Learning Engineers to join our growing team! ABOUT THE ROLE: As a Data Science/Machine Learning Engineer at ICA, you will be at the forefront of applying machine learning techniques to solve complex problems and enhance our products and services. Your role will involve developing and implementing machine learning models, collaborating with cross-functional teams, and contributing to the advancement of our AI capabilities. ABOUT YOU: You are a curious and driven Machine Learning Engineer with a strong foundation in Python and hands-on experience building and deploying ML models in cloud environments like AWS. You thrive on solving complex problems with multilayered data and enjoy optimizing algorithms for performance and scalability. Your collaborative mindset allows you to work seamlessly with data scientists, engineers, and product teams to bring intelligent solutions to life. You stay current with the latest ML techniques and tools, and you're passionate about turning prototypes into production-ready systems that deliver real-world impact. RESPONSIBILITIES: Identify Opportunities: Collaborate with internal and external stakeholders to uncover and define data-driven opportunities that align with strategic business goals. Data Analysis & Modeling: Mine and analyze complex datasets from company and client databases to drive product and business optimization strategies, using both traditional statistical techniques and state-of-the-art machine learning approaches. Assess the effectiveness and accuracy of new data sources and data gathering techniques, including evaluating and implementing methods for acquiring and processing large volumes of text data. Perform data processing using State of the Art LLM Models and technologies Innovation & Strategy: Assess the effectiveness of new data sources and data gathering techniques, identifying ways to enhance the organization's data strategy with novel ML and AI methods. Client-Facing Presentations: Develop compelling presentations and demos to showcase analytical solutions and insights to both technical and non-technical audiences, including clients and senior management. Predictive Modeling & Optimization: Use advanced statistical and machine learning approaches to drive improvements in customer engagement, product performance, and business processes. Model Monitoring: Establish processes and tools to track model performance, data accuracy, and reliability over time. Continuously iterate on models to meet evolving business needs and industry best practices. REQUIRED QUALIFICATIONS: 5+ years of overall professional experience in data science, analytics, or a related field. At least 2-3 years of hands-on experience specifically focused on Large Language Models (LLMs) and related techniques (e.g., fine-tuning, instruction tuning, prompt engineering). Education: Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Data Science, or a related quantitative field. Technical Proficiency: Coding knowledge and experience with Python Proven ability to use statistical computer languages (Python, R, SQL, etc.) for data manipulation, analysis, and model development. Experience with Hugging Face Transformers, LangChain, Llama Index, and/or large-scale training frameworks Familiarity with LLM evaluation, interpretability, and best practices. Knowledge of ML and data mining techniques (Regression, Deep Learning, NLP, Time Series Analysis, , etc.). Familiarity with AWS services (Athena, S3, Glue, SageMaker, Bedrock) for scalable model development. NLP Techniques (NER, Information Extraction, Text Categorization, Document Parsing) Preferred: exposure to MLOps tools, big data technologies (Hadoop, Spark), or other cloud services. Preferred: experience with Document Processing Ability to obtain a Public Trust Clearance BENEFITS: We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits. Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States LOCATION & TELEWORK This is a remote position. Candidates residing in the DMV area preferred. ADDITIONAL INFORMATION: ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Details The SIU Investigator III is responsible for the investigation of complex, large loss, and multi-injury claims that may contain elements of fraud or claims otherwise deemed suspicious in nature. These investigations may include multi-feature and attorney represented losses. Basic functions include: Investigation of claims, analysis and development of facts and evidence, and conducting and/or directing Examinations Under Oath. This investigator will coordinate investigations with outside SIU contacts, the Department of Insurance Fraud Division, NICB, and various law enforcement agencies. The Special Investigator III will assist with mentoring new hires, special projects, training initiatives, and may be asked to fill in for the SIU Manager and provide work direction to other Special Investigators on a temporary basis. A laptop computer, printer, cell phone, MP3 recorder, and other office equipment will be provided. Position Responsibilities: Uses appropriate field, computer, and telephone investigative techniques. Documents all investigative actions in a thorough, timely, and appropriate manner. Attends necessary training schools and participates in training to develop and improve skills, develops contacts, and meets state regulatory educational requirements. Prepares necessary reports for state fraud bureaus and cooperates with state agencies as required by law and management. Responsible for communicating critical situations to the Special Investigation Unit and field managers. Develops and maintains contacts with other Special Investigative Units and fraud related organizations. Routinely practices independent judgement and discretion Must conform to the Unfair Claim Practices Act and Fraud Statutes of the state in which the claim is handled. Assists with training and keeps all technical personnel advised of changes to law, fraud indicators, and tools available to combat fraudulent or suspicious claims. Performs all other duties as assigned. Position Requirements: A minimum of four (4) years as a Special Investigator II or three (3) years as a Special Investigator II with FCLS, CIFI, or CFE certifications. Excellent written and verbal communication skills, thorough working knowledge of computers, ability to type proficiently, and operate efficiently in a modern “paperless” environment are essential. Must have a working knowledge of digital photo/document metadata and using the internet/social networking for investigative purposes. Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified Insurance Fraud Investigator (CIFI) or Certified Fraud Examiner (CFE) designations are preferred. Possess a valid driver's license and must meet qualifications for a company vehicle under the Company's Vehicle Policy. Demonstrates effective and diplomatic oral and written communication skills. Proficiency in using Microsoft products such as Outlook, Word, PowerPoint, and Excel. Sponsorship is not accepted for this position. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete you receive such a message, delete it.

The IT Business Systems Analyst must elicit, analyze and synthesize information to validate solutions that meet business needs, goals and objectives. The IT Business Systems Analyst is responsible for completing analysis tasks by performing various techniques with business stakeholders, the IT delivery team, and external vendors. The IT Business Systems Analyst must be capable of specifying and communicating requirements and recommended solutions that enable the organization to achieve its goals. This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into our Zenith office on a weekly basis. What you will do * Utilize established methods and techniques (including basic to intermediate interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading and participating in JAD sessions/analysis swarming) used to complete business and system requirements analysis. * Analyze business needs and opportunities on business problems to drill into what is needed and why. * Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need. * Provide options and recommended solutions to business problems. * Document business and system requirements that describe the business need and what the system needs to do. * Creates/Updates functional user documentation that explains new functionality being released. * Analyze and validate where application data is stored by performing basic query on own. * Interpret business needs to assist with the development of basic functional design. * Test new Features, product enhancements, and bug fixes to ensure the system is working as intended. * Create simplistic mock ups. * Create detailed communications, documents and presentations. * Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. * Work productively and harmoniously with others on a consistent basis. * Respond positively to direction and feedback on performance. * Consistently maintain professional and appropriate demeanor. * Perform other duties/projects as assigned. Education Qualifications * High School Diploma or equivalent required * Bachelor's Degree or equivalent combination of training/experience required Experience Qualifications * 1+ Years related experience required * Experience working within Agile software development model preferred. * Insurance and/or financial industry experience preferred, especially experience working with billing, invoicing, payroll reports, and financial audits. * Experience with audit software such as Ausum, Insurity and other premium audit software is strongly preferred. Skills and Abilities * Analytical and problem solving skills. * Good understanding / demonstration of analysis process and tools. * Demonstrates ability to negotiate options, resolve conflicts and influence team members on less complex topics. * Good written communication that is in terms consistent with the audience. * Demonstrates intermediate presentation skills. * Proficiency with MS Office applications. * Prior experience with SharePoint, Jira, SQL Developer and Visio desired. * Good written and verbal communication skills. * Team player, self-starter, motivated, and multi-task oriented. * Ability to prioritize work requirements. The expected salary range for this position is $68,884.30 - $99,882.24. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-hybrid

About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for a Data Engineer to join our growing team! ABOUT THE ROLE: We are seeking an experienced Data Engineer to build and maintain data infrastructure supporting ICA's federal agency clients, including the FDA. You'll develop pipelines and platforms that transform raw data into actionable insights, working with analysts, data scientists, and developers in an agile environment. ABOUT YOU: As a data engineer with software development expertise you bring a blend of analytical rigor and coding craftsmanship to every project. You excel at designing scalable data pipelines, optimizing performance, and ensuring data integrity across complex systems. Your strong programming skills allow you to build robust tools and services that empower data-driven decision-making. You collaborate seamlessly with cross-functional teams, translating business needs into technical solutions with clarity and precision. Above all, you are passionate about continuous learning and innovation, always seeking ways to improve systems and deliver value. RESPONSIBILITIES: Design and maintain scalable data pipelines and ETL/ELT processes Build document processing pipelines for text and image extraction Architect AWS-based data solutions using S3, Glue, Redshift, RDS, ECS, etc Optimize SQL queries and develop Python-based data processing workflows Troubleshoot data pipeline issues and implement solutions Ensure data pipeline performance, scalability, and security REQUIRED QUALIFICATIONS: 4+ years of experience working with ETL, Data Modeling, and Data Architecture Expertise in writing and optimizing SQL Experience with Big Data technologies such as Spark Intermediate Linux skills Experience in managing large data warehouses or data lakes Minimum of 1 year experience with programming in Python Experience with data and cloud engineering Knowledge of cloud computing services Bachelor's degree, or higher Ability to obtain a Public Trust Clearance PREFERRED QUALIFICATIONS: Databricks Lakehouse platform experience ML pipeline or graph algorithm implementation Unstructured data processing expertise BENEFITS: We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits. Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States LOCATION & TELEWORK This is a remote position. Candidates residing in the DMV area preferred. ADDITIONAL INFORMATION: ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the nearest Zenith branch office on a weekly basis. This role may be filled at either the AVP or VP level, depending the experience and qualifications of the selected candidate. Duties As part of the Corporate Underwriting team, strengthen underwriting quality standards in Field Offices through interaction with underwriters on individual accounts and structured group training. * Serve as a subject matter expert in policy systems and a business lead in development of reports and resources to continue to enhance our capabilities and processes. Acts as a point of escalation/referral on particularly complex or innovative underwriting decisions. * Support various Corporate Underwriting projects that strategically assist Field Underwriting execution. * Partner with Underwriting Managers on issues central to underwriting execution, including staff development, underwriting appetite and pricing strategy. * Work across departments to help solve organizational data and information delivery issues. Build cross regional relationships to enhance communications, share processes, elevate and explore concepts, and facilitate the strengthening of our operations. * Engage with other departments to define problems, collect data, establish facts and draw valid conclusions to standardize approach to analysis and enhance execution. * May be involved in project management roles with Actuarial team regarding state forms and product filings. Candidate Qualifications * Any combination of education and experience that provides the knowledge, skills, and abilities typically acquired with 10+ years of experience in middle market or large account commercial underwriting or product management experience required. * Comprehension of advanced technical underwriting issues required. Must have the ability to communicate with others in an understandable manner for underwriting and training purposes. * Demonstrated experience in leading innovative initiatives from ideation to implementation. * Candidate should be a quick study, be comfortable and effective in marketing settings and have good facility with Excel. * Candidate needs to be a self-starter with ability to lead multiple and disparate tasks and projects with the highest standard of responsiveness to the Field's needs. * Can adapt own personal style to effectively lead, interact with and influence others as part of our collaborative model. Can identify opportunities and deliver effective feedback. * Must possess a broader business mindset. * Can be flexible and adapt to changes in job responsibilities as required. Conditions of Role * Position can be located in any Zenith office - with current, hybrid work standards. * It will involve travel approximately 10-15% of year. The expected salary range for this position is $151,900 to $225,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-Hybrid

About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in the D.C./Metro area. We were founded in 2009 to assist government clients with evaluating and achieving their objectives. We have become a trusted advisor helping our clients by offering cutting-edge innovation and solutions to complex projects. Our small company has grown significantly, and we're overjoyed at the opportunity to expand yet again! We are results-focused and have a proven track record supporting federal agencies and large government services primes in three main areas: Research and Data Analysis, Advanced-Data Science, and Strategic Services. We currently support multiple analytics and research programs across HHS. At ICA, we believe our success starts with our people. We foster a collaborative "one team" environment where work-life balance isn't just talked about - it's prioritized. We're building dynamic, highly skilled teams in a welcoming and supportive atmosphere. If you're passionate about using your technical expertise to make a difference, we want to talk to you. We are looking for Business Analyst, Systems Analyst to join our growing team! ABOUT THE ROLE: The Business Analyst/Systems Analyst engages business stakeholders, federal health clients, data science, and engineering teams. This role is responsible for eliciting, documenting, and managing both business requirements and system requirement specifications to ensure solutions are traceable, testable, and aligned with federal health objectives. The Analyst leads development of Business Requirements Documents (BRD) and System Requirement Specifications (SRS), translates vision and business intent into business and technical specifications, as well as collaborating closely with engineering teams on backend data pipelines, analytics workflows, and system integrations. The role supports functional and non-functional traceability (FTM/Non-FTM), test planning, and validation to ensure regulatory readiness, auditability, and operational success. This position is essential to ensuring shared understanding across stakeholders and enabling scalable, governed delivery within ICA's federal health initiatives KEY RESPONSIBILITIES: Business & Requirements Analysis: Lead elicitation of business, functional, and non-functional requirements from federal health stakeholders and internal teams. Develop and maintain BRD and SRS artifacts, ensuring clear separation and alignment between business intent and system implementation. Translate federal health objectives, vision, and program needs into actionable, testable requirements. Partner with engineering and data science teams to elicit technical requirements for backend pipelines, data ingestion, processing, analytics, and reporting. Document system workflows, interfaces, data flows, and dependencies to support implementation and operational understanding. Able to follow Functional Traceability Matrices (FTM) and Non-Functional/Technical Traceability (Non-FTM) models linking requirements to design, development, and testing. Ensure end-to-end traceability from business objectives through system implementation and validation. Support audit readiness, regulatory compliance, and governance expectations for federal health programs. REQUIRED QUALIFICATIONS: Bachelor's degree in business, Public Health, Management, or a related field. 2-5 years of experience in business analysis, business development, or management consulting. Experience producing BRD, SRS, and traceability artifacts (FTM/Non-FTM). Ability to work directly with engineering teams on technical specifications and backend system design discussions. Experience supporting testing, validation, and requirements traceability in complex systems. Strong analytical, documentation, and communication skills. Proficiency in MS Office, PowerPoint Familiarity with federal contracting, public health initiatives, or regulated environments is a plus. Ability to manage multiple priorities in a fast-paced, cross-functional environment. Must be authorized to work in the United States, and have lived in the US for 3 or more consecutive years. Must be able and willing to obtain a Public Trust Clearance BENEFITS: We invest in our team members so you can live your best life professionally and personally, offering a competitive salary and benefits. Health Insurance -100% employer-paid premiums - ICA covers the full cost of one of three offered medical plans Dental Insurance Vision insurance Health Spending Account Flexible Spending Account Life and Disability insurance 401(k) plan with company match Paid Time Off (Vacation, Sick Leave and Holidays) Education and Professional Development Assistance Remote work from anywhere within the continental United States LOCATION & TELEWORK This is a remote position following Eastern Standard Time (EST). Candidates residing in the DMV area preferred. ADDITIONAL INFORMATION: ICA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Employment Practice Liability (EPL), Private and Not-For-Profit D&O including Community Associations Claims. This individual will work with insureds, attorneys and brokers regarding the handling and/or disposition of mid to high severity claims. This individual will investigate claims, coordinate discovery, and team with defense counsel on litigation strategy. This individual will be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims, and present claims to leadership, as needed. Critical to success in this role is the ability to be highly organized, independently motivated and responsive/communicative. CNA offers a hybrid work environment in one of the following locations: Chicago, Glastonbury, Lake Mary, Wyomissing, NYC area preferred, but candidates near any CNA location will be considered. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship * Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex specialty insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience; JD preferred. * Typically a minimum of five to seven years of relevant experience, preferably in claim handling #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

This position is responsible for managing and coordinating the evolution of specific business systems, and customer-facing digital capabilities within the Customer & Broker Experience portfolio, builds and maintains a team relationship between Information Systems and the client organization, and is responsible for translating customer, broker, and business needs into clear product requirements, backlog priorities, and value-driven enhancements. The Product Manager functions as a Product Owner Agent under a Director-level Product Owner and is accountable for day-to-day backlog ownership, requirements definition, and delivery coordination for customer and broker experience journeys, including the Customer & Broker Portal, dashboards/analytics, notifications, identity & access experience, and presentation of AI-enabled underwriting insights. Over time, this role will assume people-management responsibilities as the portfolio expands. This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the Woodland Hills, CA or Sarasota, FL office on a weekly basis. What you will do: * Develops and maintains a strong working relationship with the client organization and acts as an interface between the client and Information Services Department. * Reviews project analysis and written requirements and specifications to define user stories, acceptance criteria, and enhancements that support customer experience improvements and operational efficiency within an Agile environment. * Reviews and analyzes external drivers for the client's business and conducts "best practices" research. * Participates in matching technology to business needs and providing technical consulting services to users while ensuring alignment between customer experience strategy, product roadmap priorities, and CABX delivery outcomes. * Directs the work of senior and other business analysts and conducts evaluations and approves hiring, promotion, discipline, and salary reviews when people-management responsibilities are assigned in later phases. * Provides business expertise to ISD. * Coordinates and manages resources necessary in systems analysis environment. * Performs other-job related duties as assigned. Education Qualifications * High School Diploma Or equivalent required * Bachelor's Degree or equivalent combination of training/experience required Experience Qualifications * 5+ years related work experience in systems analysis environment required Skills and Abilities * Insurance industry experience preferred. * Experience in evaluating workflows, writing system specifications and using automated processes. * Must be detailed-oriented and thorough. * Supervisor experience in coordinating and managing resources to respond to clients' requests. * Have experience in project management tools and techniques. The expected salary range for this position is $103,740.94-$135,381.93. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-

Back Executive Underwriter - Large Accounts - Hybrid #4571 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description: In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans. Responsibilities: Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business. Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations. Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs. Analyze underwriting & marketing activities and corresponding results; prepare reports to management. Mentor and provide technical training and guidance to coworkers. Determine, coordinate and direct account management activities with various departments. Negotiate and deliver proposals to producers and buyers. Develop and maintain client relationships and coordinate service team efforts. Identify opportunities for organizational improvement and recommend solutions. Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work. Requirements: Bachelor's degree or equivalent experience required. 7 years of casualty underwriting with an insurance carrier required. Advanced understanding and technical knowledge of underwriting mechanics and fundamentals. Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired. Advanced knowledge of local and regional market conditions as well as industry trends. Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred. Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants). Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills. Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners. Strong ability to effectively communicate verbally and in writing to uncover business needs. Ability to foster creative solutions that resonate with external business partners. Ability to interact with various levels of management and support personnel. Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency. Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments. Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business. Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.

This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the nearest Zenith branch office on a weekly basis. This role may be filled at either the AVP or VP level, depending the experience and qualifications of the selected candidate. Duties As part of the Corporate Underwriting team, strengthen underwriting quality standards in Field Offices through interaction with underwriters on individual accounts and structured group training. * Serve as a subject matter expert in policy systems and a business lead in development of reports and resources to continue to enhance our capabilities and processes. Acts as a point of escalation/referral on particularly complex or innovative underwriting decisions. * Support various Corporate Underwriting projects that strategically assist Field Underwriting execution. * Partner with Underwriting Managers on issues central to underwriting execution, including staff development, underwriting appetite and pricing strategy. * Work across departments to help solve organizational data and information delivery issues. Build cross regional relationships to enhance communications, share processes, elevate and explore concepts, and facilitate the strengthening of our operations. * Engage with other departments to define problems, collect data, establish facts and draw valid conclusions to standardize approach to analysis and enhance execution. * May be involved in project management roles with Actuarial team regarding state forms and product filings. Candidate Qualifications * Any combination of education and experience that provides the knowledge, skills, and abilities typically acquired with 10+ years of experience in middle market or large account commercial underwriting or product management experience required. * Comprehension of advanced technical underwriting issues required. Must have the ability to communicate with others in an understandable manner for underwriting and training purposes. * Demonstrated experience in leading innovative initiatives from ideation to implementation. * Candidate should be a quick study, be comfortable and effective in marketing settings and have good facility with Excel. * Candidate needs to be a self-starter with ability to lead multiple and disparate tasks and projects with the highest standard of responsiveness to the Field's needs. * Can adapt own personal style to effectively lead, interact with and influence others as part of our collaborative model. Can identify opportunities and deliver effective feedback. * Must possess a broader business mindset. * Can be flexible and adapt to changes in job responsibilities as required. Conditions of Role * Position can be located in any Zenith office - with current, hybrid work standards. * It will involve travel approximately 10-15% of year. The expected salary range for this position is $151,900 to $225,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-Hybrid

The IT Business Systems Analyst must elicit, analyze and synthesize information to validate solutions that meet business needs, goals and objectives. The IT Business Systems Analyst is responsible for completing analysis tasks by performing various techniques with business stakeholders, the IT delivery team, and external vendors. The IT Business Systems Analyst must be capable of specifying and communicating requirements and recommended solutions that enable the organization to achieve its goals. This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into our Zenith office on a weekly basis. What you will do * Utilize established methods and techniques (including basic to intermediate interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading and participating in JAD sessions/analysis swarming) used to complete business and system requirements analysis. * Analyze business needs and opportunities on business problems to drill into what is needed and why. * Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need. * Provide options and recommended solutions to business problems. * Document business and system requirements that describe the business need and what the system needs to do. * Creates/Updates functional user documentation that explains new functionality being released. * Analyze and validate where application data is stored by performing basic query on own. * Interpret business needs to assist with the development of basic functional design. * Test new Features, product enhancements, and bug fixes to ensure the system is working as intended. * Create simplistic mock ups. * Create detailed communications, documents and presentations. * Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. * Work productively and harmoniously with others on a consistent basis. * Respond positively to direction and feedback on performance. * Consistently maintain professional and appropriate demeanor. * Perform other duties/projects as assigned. Education Qualifications * High School Diploma or equivalent required * Bachelor's Degree or equivalent combination of training/experience required Experience Qualifications * 1+ Years related experience required * Experience working within Agile software development model preferred. * Insurance and/or financial industry experience preferred, especially experience working with billing, invoicing, payroll reports, and financial audits. * Experience with audit software such as Ausum, Insurity and other premium audit software is strongly preferred. Skills and Abilities * Analytical and problem solving skills. * Good understanding / demonstration of analysis process and tools. * Demonstrates ability to negotiate options, resolve conflicts and influence team members on less complex topics. * Good written communication that is in terms consistent with the audience. * Demonstrates intermediate presentation skills. * Proficiency with MS Office applications. * Prior experience with SharePoint, Jira, SQL Developer and Visio desired. * Good written and verbal communication skills. * Team player, self-starter, motivated, and multi-task oriented. * Ability to prioritize work requirements. The expected salary range for this position is $68,884.30 - $99,882.24. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-hybrid

This position is responsible for managing and coordinating the evolution of specific business systems, and customer-facing digital capabilities within the Customer & Broker Experience portfolio, builds and maintains a team relationship between Information Systems and the client organization, and is responsible for translating customer, broker, and business needs into clear product requirements, backlog priorities, and value-driven enhancements. The Product Manager functions as a Product Owner Agent under a Director-level Product Owner and is accountable for day-to-day backlog ownership, requirements definition, and delivery coordination for customer and broker experience journeys, including the Customer & Broker Portal, dashboards/analytics, notifications, identity & access experience, and presentation of AI-enabled underwriting insights. Over time, this role will assume people-management responsibilities as the portfolio expands. This role is eligible to participate in Zenith's hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the Woodland Hills, CA or Sarasota, FL office on a weekly basis. What you will do: * Develops and maintains a strong working relationship with the client organization and acts as an interface between the client and Information Services Department. * Reviews project analysis and written requirements and specifications to define user stories, acceptance criteria, and enhancements that support customer experience improvements and operational efficiency within an Agile environment. * Reviews and analyzes external drivers for the client's business and conducts "best practices" research. * Participates in matching technology to business needs and providing technical consulting services to users while ensuring alignment between customer experience strategy, product roadmap priorities, and CABX delivery outcomes. * Directs the work of senior and other business analysts and conducts evaluations and approves hiring, promotion, discipline, and salary reviews when people-management responsibilities are assigned in later phases. * Provides business expertise to ISD. * Coordinates and manages resources necessary in systems analysis environment. * Performs other-job related duties as assigned. Education Qualifications * High School Diploma Or equivalent required * Bachelor's Degree or equivalent combination of training/experience required Experience Qualifications * 5+ years related work experience in systems analysis environment required Skills and Abilities * Insurance industry experience preferred. * Experience in evaluating workflows, writing system specifications and using automated processes. * Must be detailed-oriented and thorough. * Supervisor experience in coordinating and managing resources to respond to clients' requests. * Have experience in project management tools and techniques. The expected salary range for this position is $103,740.94-$135,381.93. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-

Back Executive Underwriter - Hybrid - Large Accounts #4679 Atlanta, Georgia, United States Apply X Facebook LinkedIn Email Copy Job Description: In this position, you will underwrite new and renewal business which includes solicitation, selection, rejection, and pricing of complex risks. Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. Analyze quality and quantity of risks underwritten and prepare reports accordingly. Participate in the development of agency management strategy and contribute to the development and execution of agency plans. Develop client relationships and coordinates service team efforts. Provide technical guidance to coworkers. Through technical collaboration and guidance, work within established authority on assignments of increasing complexity. Geographic territory includes the Southeast. Responsibilities: Effectively identify, market and underwrite prospective accounts in targeted industries Direct and monitor underwriting activities as required to produce positive profit and expense results within area of responsibility Develop strong relationships with local Brokers/Agents and effectively articulate PMA's appetite. Solicit, review, and coordinate new business opportunities with agents and service team Demonstrate high level of planning and organizational skills to effectively manage workload and outside activities Exhibit high levels of teamwork, leadership, customer service, and persistence Provide strong analytical ability, and sound judgment to make informed and accurate decisions Show initiative to handle territorial assignments, developing individual plans for successfully meeting key goals Consult with Risk Control and Claims Representatives to bring value-added service to customers Develop business plan with each assigned agent for profitability of book, growth, and renewal strategies Provide feedback to agents, producers, and internal management to focus on business plans and efficiencies. Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work. Requirements: Bachelor's degree or equivalent experience required - MBA and/or CPCU preferred Seven years' experience in Commercial Lines Property/Casualty and Workers Compensation underwriting Strong technical skills in Workers Compensation, Property, General Liability, Automobile, and Umbrella Established experience working with clients in the Southeast is preferred. Strong negotiation and presentation skills Self-motivated individual with a proven track record of premium growth and profitability in handling a book of business. Superior marketing skills and familiarity working with agents and brokers of all types.