Wholesale Parts Coach
Coach job at MSX International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Summary
The Wholesale Parts Coach is responsible for driving measurable growth in dealer wholesale parts sales and market share, with a primary focus on Hyundai dealerships in California. This role uses a technology-agnostic, data-driven coaching model to strengthen dealer relationships with independent repair facilities and body shops, optimize parts operations, and build sustainable processes that improve wholesale performance.
Key Responsibilities
1. Dealer Engagement & Coaching
· Serve as the dedicated Wholesale Coach for participating Hyundai dealers, primarily in California.
· Conduct onsite and virtual coaching sessions with dealer parts and fixed operations teams.
· Build and strengthen dealer relationships with independent repair shops, collision centers, and other trade customers.
· Use a structured coaching model (e.g., Listen, Observe, Offer, Practice) to identify opportunities and drive behavioral change.
2. Assessment & Action Planning
Perform initial and periodic assessments of dealer wholesale readiness, including:
· Parts operations processes
· Pricing strategies
· Inventory levels and mix
· Ordering and fulfillment processes
· Delivery logistics and service levels
· Customer engagement and retention practices
· Develop tailored action plans for each dealer with clear priorities, timelines, ownership, and expected outcomes.
· Collaborate with dealer leadership and parts managers to gain alignment and commitment to action plans.
3. Performance Management & Reporting
· Track and analyze wholesale parts KPIs and trends (e.g., sales volume, lines per RO, fill rate, order frequency, active wholesale accounts).
· Monitor progress against action plans and adjust strategies as needed.
· Prepare and deliver monthly status reports on coaching activities, dealer engagement, and KPI progress.
· Prepare and deliver dealer assessment summaries and recommended initiatives.
· Provide insight-based recommendations to improve wholesale performance, customer satisfaction, and operational efficiency.
4. Program Coordination & Stakeholder Alignment
· Coordinate dealer visit cadence and engagement plans in alignment with HMA field leadership and program management.
· Participate in internal updates and monthly governance or steering meetings as required.
· Document business rules, best practices, and repeatable processes to support scalability and sustainability of the program.
· Maintain technology-agnostic practices that integrate effectively with a variety of dealer DMS and CRM systems, as directed by Hyundai Motor America (HMA).
5. Continuous Improvement
· Identify common barriers, risks, and issues across dealers and propose program-level improvements.
· Share success stories, case studies, and best practices with HMA stakeholders and other dealers as appropriate.
· Stay current on wholesale parts market trends, competitive practices, and independent repairer expectations.
Qualifications
Required
· 5+ years of experience in automotive parts, fixed operations, or wholesale parts sales.
· Proven track record driving wholesale growth and/or improving parts operations at the dealer or field level.
· Strong understanding of dealer parts operations, pricing, inventory management, delivery logistics, and trade customer expectations.
· Experience working directly with independent repair facilities and/or body shops.
· Excellent coaching, facilitation, and interpersonal skills; able to influence without direct authority.
· Solid analytical skills with the ability to interpret data and translate insights into clear action plans.
· Proficiency with common office software (e.g., Excel, PowerPoint, CRM tools); ability to adapt to various dealer systems.
· Willingness to travel frequently within the assigned region (primarily California).
· Valid driver's license and acceptable driving record.
Preferred
· Experience working with OEMs or in OEM field roles (e.g., fixed ops, parts & service, wholesale).
· Previous consulting, training, or in-dealer coaching experience.
· Familiarity with Hyundai dealer operations and systems.
· Bilingual skills (e.g., English/Spanish or English/Korean) a plus, depending on market needs.
Competencies
· Strong relationship-building and stakeholder management.
· Structured problem-solving and process improvement mindset.
· Results-oriented with focus on measurable outcomes and KPIs.
· Clear communicator (verbal and written) with strong presentation skills.
· Adaptable, self-directed, and comfortable working in different dealer environments.
· High level of professionalism, integrity, and customer focus.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85k to $95k based on current experience and additional $6K car allowance.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Ford Connected Services Coach
Coach job at MSX International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned Ford dealerships. You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services. This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, Ford field representatives, and the program team to achieve program objectives.
Responsibilities:
Coaching & Development:
Deliver engaging and effective coaching sessions to dealership personnel on all aspects of Ford's connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.
Ensure dealership staff are proficient in using the Dealer Rewards Portal, including selling one-time pay options and activating free trials.
Host Monthly Performance Reviews, presenting to Ford's Zone Team. Highlight success, drawbacks and best practices with the goal of aligning dealers and other org members.
Consulting & Support:
Conduct regular in-person and virtual visits to assigned dealerships to provide ongoing consulting and support.
Analyze dealer performance data, identify areas for improvement, and recommend strategies to increase activation rates and OTP sales.
Coach dealership personnel on best practices for selling and supporting connected services.
Collaborate with Ford field representatives to align coaching and consulting efforts with regional strategies.
Performance Management:
Track dealer progress toward activation and OTP sales targets.
Develop and implement action plans with dealerships to address performance gaps.
Regularly report on progress, challenges, and successes to the program team.
Communication & Collaboration:
Maintain open communication with dealership personnel, Ford field representatives, and the program team.
Participate in reviews to provide updates and discuss program strategy.
Share best practices and insights with other coaching to continuously improve the program.
Continuous Improvement:
Gather dealer feedback and identify opportunities to improve coaching materials and program processes.
Stay up to date on the latest connected vehicle technology and Ford's connected services offerings.
Qualifications
3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
Strong understanding of connected services and their value proposition.
Strong coaching skills
Proven ability to deliver engaging and effective coaching sessions.
Excellent communication, interpersonal, and presentation skills.
Ability to build rapport and establish trust with dealership personnel.
Strong analytical and problem-solving skills.
Proficient in using CRM and other sales-related software.
Must love travel - 80% travel required
Benefits:
Competitive salary and benefits package.
Opportunity to work with cutting-edge technology.
Chance to make a significant impact on Ford's connected services strategy.
Professional development and growth opportunities.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $75k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Fleet Service Coach
Joliet, IL jobs
Job DescriptionDescription:
We're looking for a high-impact Fleet Service Coach to oversee maintenance operations across two major recycling facilities. This role rotates 6 months in Joliet, IL and 6 months in Clearwater, FL. If you're a hands-on leader who thrives on efficiency, safety, and team development - this role is yours.
What You'll Do
Lead daily maintenance operations and drive performance, safety, and environmental compliance
Coach, train, and develop maintenance teams
Manage scheduling, preventative maintenance, and spare parts inventory
Investigate incidents and implement root-cause improvements
Partner with Plant Managers to set goals and improve processes
Oversee contractors and support capital improvement projects
Ensure strong cost control and support budgeting decisions
Requirements:What You Bring
10+ years maintenance leadership or supervisory experience
Strong knowledge of safety, environmental standards, and equipment management
Ability to troubleshoot complex issues and drive corrective actions
Solid budgeting, planning, and reporting skills
Tech-savvy with maintenance systems, spreadsheets, and reporting tools
Able to respond to on-site emergencies when needed
Why Join Us
Competitive pay
401(k) with company match
Medical, dental, and vision
Company-paid life & AD&D
Voluntary life and short-term disability
Paid vacation, holidays & sick time
SET - Service Lane Coach (Orlando, FL)
Orlando, FL jobs
Who We Are
We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business-in fact, we've sold more than 60 million tires to date. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in!
Base Pay Range:
$79,000-$84,000
As a SET - Coach, your essential job functions will include the following:
Training and Training Support
Assist in delivery of specific on-site training to designated dealerships.
Facilitate instructional modules, stand up training, coaching and instruction to staff, management, and dealership personnel.
Act as a resource to provide information to determine the most effective way of meeting the needs of management, staff, clients, or customers.
Maintain familiarity with current learning and performance improvement industry standards, approaches, and innovations.
Operational Management
Collaborate with Account Management on diagnosis, analysis, and action plans to improve dealership performance and sales of service lane products and parts.
Work with dealership management to gain support, change behavior and drive results.
Quickly build cross-functional relationships at all levels of the dealership to implement changes.
Develop and maintain consistent contact schedule with assigned dealers.
Manage all activity tracking and account information in Salesforce.
Develop and execute follow-up process to support dealership action plans and sustain behavior change.
Communicate analyses and strategic plans based on diagnosis and findings to all affected parties (both internal and external).
Participate in OEM regional meetings as needed.
Submit timely update reports, itineraries, and expense reports to management as required.
Operational Execution
Understand and assess dealership associate's knowledge and skills related to in dealership training, program support, product knowledge, parts knowledge, and service lane sales.
Create and execute customized coaching solutions to improve dealership personnel performance across all areas.
Utilize knowledge of parts department protocols, procedures, methods, and best practices to affect positive change
Coach and assist dealership staff on tools and resources to effectively stock and sell necessary parts and service
Assist personnel with tools and capabilities to present products to customers and sell conclusively on the drive or over the counter - utilizing and explaining program value added items.
Connect parts knowledge & procedures to their effect on key financial indicators for parts department and dealership (accounting, inventory management, technical expertise, organizational structure)
Understand dealership operations and how process improvement impact overall profitability
Demonstrate the value of a successful operational process (including Op Codes, inspection process, inventory management, fill rates, lost sales) and assist dealers in achieving success.
Partner with advisors and parts professionals to develop their selling skills.
Maintain high level of expertise with all service lane products and parts department techniques/procedures
Other Duties as Assigned
Position Requirements
Bachelor's degree preferred. Areas of concentration: in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree.
Minimum 5 years of experience in inventory management, dealership or automotive operations preferred.
Experience working in a dealership's parts department a plus
Excellent communication and facilitation skills, and attention to detail.
Project management experience preferred.
Ability to work in a fast-paced environment.
Proficiency in software applications required for the role i.e. Microsoft Office.
Meet the requirements of Dealer Tire's Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
Competencies Required
Collaboration
Communication
Critical Thinking
Customer Focus
Diagnostic Skills
Driving Change
Industry/Product Knowledge
Initiative
Influence
Operational Excellence
Trusted Advisor
Developing Program Champions
Physical Job Requirements
Continuous viewing from and inputting data to a computer screen
Standing for long periods of time
Lifting at least 35 pounds
Travel required - approximately 60%
Drug Policy
Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
There will be random drug testing. Please refer to the employee handbook for further details.
Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire's Human Resources Department to discuss your specific needs. Please feel free to contact us at ************** x6550.
Auto-ApplyProcess Coach-MPL
Kansas City, MO jobs
At Ford Motor Company, we are dedicated to designing, manufacturing and selling high quality vehicles that meet the diverse needs of our customers. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success. Come discover a company that is focused on the quality of our vehicles, the environment, the community and the world in which we live.
At Ford Motor Company, we are taking our Material Planning & Logistics Supervisors to the next level. These talented employees have the title of "Process Coach - MP&L" and are the drivers of standardization and continuous improvement in the Ford Production System. Material Planning & Logistics teams work to provide a synchronous flow of materials to customers at an affordable cost.
What you'll do...
* Supervise, evaluate, and empower an hourly team that produces manufactured products, and organize workflow to meet quality and daily productivity requirements
* Ensure safety, quality, and productivity objectives are met through coaching standardized work, verifying lines are running safely, smoothly, and producing quality parts
* Drive to exceed personal, team, Company goals by holding self & team to high performance standards through servant leadership
* Build strong interpersonal relationships with hourly team members, union, and management teams
You'll have...
* High School Diploma or GED
* 1+ years of supervisory in a Material Planning and Logistic manufacturing environment
* Working knowledge in Microsoft: Excel, Word, PowerPoint, and Outlook
* Ability to work rotating shifts and hours, including nights and weekends
Required Behaviors
* Ability to maintain a high level of professionalism in difficult and stressful situations
* Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
* Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
* Create a culture of safety and apply and implement workplace policies
* Administer the CBA (collective bargaining agreement) consistently and effectively
* Values different opinions & is open to ideas & perspectives from others
What you'll do...
* Supervise, evaluate, and empower an hourly team that produces manufactured products, and organize workflow to meet quality and daily productivity requirements
* Ensure safety, quality, and productivity objectives are met through coaching standardized work, verifying lines are running safely, smoothly, and producing quality parts
* Drive to exceed personal, team, Company goals by holding self & team to high performance standards through servant leadership
* Build strong interpersonal relationships with hourly team members, union, and management teams
You'll have...
* High School Diploma or GED
* 1+ years of supervisory in a Material Planning and Logistic manufacturing environment
* Working knowledge in Microsoft: Excel, Word, PowerPoint, and Outlook
* Ability to work rotating shifts and hours, including nights and weekends
Required Behaviors
* Ability to maintain a high level of professionalism in difficult and stressful situations
* Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
* Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
* Create a culture of safety and apply and implement workplace policies
* Administer the CBA (collective bargaining agreement) consistently and effectively
* Values different opinions & is open to ideas & perspectives from others
Auto-ApplyLead Process Coach, Paint Maintenance, Ford at BlueOval City
Stanton, TN jobs
Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At Ford at BlueOval City, Tennessee Electric Vehicle Center, we're not just assembling vehicles; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.
At Ford at BlueOval City, Tennessee Electric Vehicle Center, you will...
• use your entrepreneurial skills and team mindset to come up with data-driven solutions
• build and lead an agile team to deliver the advanced technology that drives the future
• create a culture of trust, encourage diversity of thought and foster leadership in others
• be part of the historic transformation of the automotive industry.
Lead Process Coach, Paint Maintenance, will partner with the Maintenance Operation Systems (MOS) Manager to create, implement, and execute all processes and tasks needed to ensure the reliability and availability of the production equipment. The unique timing for this position allows for leading and contributing to following:
• Hiring the initial skilled workforce
• Creating initial training standards
• Initial formatting of the equipment structure in Maximo
• Equipment buyoff, installation and debug
• Creation of machine FMEAs and their associated PM tasks.
Responsibilities
What you'll do…
Quality:
• Direct data-driven maintenance processes to improve quality metrics (e.g., higher FTT, less scrap, less contamination, etc.)
• Devise and implement strategy to tighten tolerances within specifications for fit, form and functionality
Delivery:
• Coordinate the resources and activities required to ensure problem free start-ups
• Facilitate start-up/shift-to-shift meetings
• Facilitate constraint analysis and coordinate activities to eliminate bottlenecks
Cost:
• Promote and ensure continuous improvement in the manufacturing engineering organization toward the common goal of improving product quality, plant competitiveness and total cost structure
• Monitor, control, and improve Maintenance Cost Per Unit (MCPU)
• Optimize throughput in accordance with budgets and cost objectives: meet or beat schedule
• Manage and support material control (spare part inventory), repair and rebuild programs, and reliability and maintainability reviews
People:
• Supervise salaried employees
• Drive for results - Exceed balance scorecard metrics based on facility operating systems.
• Offer continuous communication and recognition to your Team and stakeholders
• Participate in Time & Data Management meetings for scheduling, staffing, procurement, equipment maintenance, inventory control, constraint analysis, and the coordination of production activities with codependent departments
• Build Team Leaders' and Team Members' capabilities, mentor subordinates
• Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks; build and nurture a One Team environment
• Basic Administration of supervisory responsibilities and documents
Maintenance:
• Lead the Maintenance Process coach and MWT (Maintenance Work Team) and other support staff to handle the workload of a fast pace automated technologically advanced manufacturing facility.
• Push the teams to problem solve via root cause analysis and develop continuous improvement ideas to exceed objectives.
• Ensure Maintenance Operating System (MOS) is understood and followed (Planned Maintenance, Proactive Maintenance and Unplanned Maintenance prevention)
• Lead all daily, weekend and shutdown maintenance planning with input from your team(s)
• Integrate the maintenance plan into total department business plan
• Maximize equipment effectiveness through a detailed, standardized, and prioritized preventive and predictive maintenance plan designed to improve productivity
• Provide resources, support, and priorities for all maintenance actions; Use Maximo (MFM) to document all maintenance activities (planned and crisis) and create reports to support continuous improvement
• Use Maximo to analyze data and evaluate the effectiveness of the preventive maintenance plan
• Jointly coordinate maintenance and engineering activities
Environment:
• Ensure department compliance with government, industry, and corporate standards
Successful candidate must be able to demonstrate leadership in One FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills
Qualifications
You'll have...
• High School Diploma or Equivalent
• 2 years plus experience of leading skilled trades teams in a Manufacturing environment
• 4 years plus technical work experience and troubleshooting in a Manufacturing environment
• Working knowledge of PLC logic and controls
• Ability to work any shift as well as rotating shifts and weekends
• Ability to work independently with limited supervision
• Strong problem-solving and conflict management skills
• Microsoft Office knowledge (Word/Excel/Outlook)
Even better, you may have…
• Bachelor's Degree in Engineering
• 3 years plus automotive experience with Paint Maintenance systems knowledge
• Knowledge of Lean Manufacturing Principles
• Knowledge of constraint management principles
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: *****************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#NS-1
Auto-ApplyWarehouse Job Coach (part-time)
Hesperia, CA jobs
Make a difference that matters.
At VIP, Inc., people are the heart of our mission. With over 200 passionate team members, we are dedicated to improving the lives of individuals with disabilities. Every year, we support over 750 individuals with intellectual and developmental disabilities, helping them build the skills needed to succeed in the workplace and thrive independently.
If you're looking for meaningful work that changes lives, this is your chance. We re seeking a compassionate, reliable, and motivated Job Coach to support our clients in the Hesperia area.
As a Job Coach, you'll work directly with a small group of clients (typically 3 4 individuals) at warehouse sites throughout the community. These clients are eager to work and grow you ll be right there beside them, offering guidance, encouragement, and practical training to help them succeed.
What You'll Be Doing
Working on-site at warehouse facilities, coaching clients through tasks like packing, labeling, sorting, sanitation, or general production work
Providing hands-on support while encouraging independence and workplace confidence
Monitoring productivity to ensure team goals are met
Identifying each client s strengths and growth areas, and providing one-on-one training when needed
Documenting progress and keeping open communication with supervisors and case managers
Creating a supportive, professional, and inclusive work environment for our clients and employer partners
What We're Looking For
Flexibility to adapt to changing schedules, job tasks, and work sites
Someone who enjoys warehouse work and truly wants to make a positive impact
Experience in warehouse or production settings is strongly preferred
Background working with individuals with intellectual/developmental disabilities is a plus, but not required
Must be 21 years or older, with a high school diploma or GED
A valid driver s license, current auto insurance, and reliable transportation
Why VIP
Competitive pay: $19.00 $25.00 per hour
Mileage reimbursement
Health, dental, and vision insurance options
Employer-paid life insurance
Paid holidays and time off
401(k) with company support
Discounts at theme parks, movie theaters, and more
If you ve been searching for a role where your work has purpose where you can be part of someone s success story this could be the perfect fit.
Other job titles may include: DSP, warehouse job coach, Warehouse Associate, Direct Support Professional, & Caregiver.
VIP is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination, harassment, or retaliation. All aspects of employment including the decision to hire, promote, discipline, or discharge is based on the job requirement, individual qualifications, merit, and business needs. VIP does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, age, disability (includes physical or mental), citizenship status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, military or veteran status, family medical history or genetic information, family or parental status, or any other protected characteristics under federal, state, or local law.
Process Coach, Material Handling, BlueOval Battery Park Michigan
Marshall, MI jobs
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves, and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we're not just assembling battery systems; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites, and highways everywhere.
At BlueOval Battery Park, Michigan, you will...
· Use your entrepreneurial skills and team mindset to come up with data-driven solutions
· Build and lead an agile team to deliver the advanced technology that drives the future
· Create a culture of trust, encourage diversity of thought, and foster leadership in others
· Be part of the historic transformation of the automotive industry
**Make history and make the future at BlueOval Battery Park, Michigan**
If you're ready to change the way the world moves, join us at BlueOval Battery Park Michigan, a new state-of-the-art facility in Marshall, Michigan. You'll be a key part of the launch team that will help bring the electrification revolution to driveways, job sites, and highways everywhere. BlueOval Battery Park, Michigan, will produce the lithium iron phosphate (LFP) battery cells to power the next-generation Ford EV passenger vehicles and trucks under development.
This new wholly owned subsidiary of Ford Motor Company will create more than 1,700 jobs when production begins in 2026.
**What You'll Do...**
1. Team Leadership & Development:
- Build Team Leader and Team Member capability.
- Lead and manage hourly personal development.
- Communication and recognition.
- Create a conducive work environment for the team(s) to complete their assigned responsibilities/tasks.
2. Operational Excellence & Daily Management:
- Coach Safety, Quality, and Productivity to ensure objectives are met through following standardized work.
- Responsible for the daily material handling functions for the facility and the department.
- Ensure proper material flow from the marketplace to the production line feed location.
- Provide direction and support in the allocation of resources to appropriately cover material handling responsibilities.
- Monitor Andon occurrences. Be the first responder as secondary support.
- Through Process Confirmation, verify that the line is running safely, smoothly, and producing quality parts.
3. Continuous Improvement & FPS Support:
- Support Continuous Improvement and coach problem resolution to the lowest level.
- Support Ford Production System and synchronous material flow through lean manufacturing practices.
4. Supervisory & Administrative Tasks:
- Basic administration of supervisory responsibilities and documents.
Ability to work nights, weekends, and rotating shifts.
**You'll have...**
- High School Diploma or GED
- 3+ years of working experience in a logistics planning position in a manufacturing plant.
- More than three years of lean logistics improvement project experience.
- At least 2 years of experience in system audits (e.g., process, safety).
- Knowledge of Lean Manufacturing principles, constraint management principles, logistics planning, and management.
- Proficiency in Microsoft Office Suite (Word/Excel/PowerPoint/Outlook).
- Familiar with ERP system background logic (SAP, MES, LES, etc.) structure.
**Even Better, You'll Have...**
- Bachelor's degree or above, preferably in Industrial Engineering/Engineering/Logistics or a related field, or equivalent experience
- Experience in Automotive MP&L (Material Planning & Logistics) and Logistics is preferable, new warehousing and logistics planning projects, and logistics automation project implementation.
- Analytical & Problem-Solving Acumen: Possesses strong analytical, logical thinking, and systematic problem-solving skills, with the ability to interpret data and make informed decisions. Demonstrated knowledge of line balancing, time study, material flow, and capacity planning is essential.
- Communication & Collaboration: Excellent communication and presentation skills in English, with a strong ability to convey information effectively and collaborate proactively as a team player, supporting colleagues and team objectives.
- Adaptability & Proactive Work Ethic: Exhibits an open mind, eagerness to learn, and adaptability to change. Demonstrates a proactive, "can-do" attitude, taking initiative and approaching challenges with a solution-oriented mindset.
- Resilience & Flexibility: Capable of maintaining performance and composure under pressure, meeting tight deadlines, and adapting to various work schedules, including any shift, rotating shifts, and weekends.
- Leadership Potential: Shows capacity for effective leadership, including the ability to assign work to a unionized hourly workforce and hold employees accountable for adhering to safety, quality, and throughput processes.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and, prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees, family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: *****************************
This position is a range of salary grades 6 and 7 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
\#LI-Onsite #LI-OG1
**Requisition ID** : 49084
Sr Process Coach, Maintenance, BlueOval Battery Park Michigan
Marshall, MI jobs
At BlueOval Battery Park Michigan, you will:
Use your entrepreneurial skills and team mindset to come up with data-driven solutions.
Build and lead an agile team to deliver the advanced technology that drives the future.
Create a culture of trust, encourage diversity of thought, and foster leadership in others.
Be part of the historic transformation of the automotive industry.
Responsibilities
What You'll Do…
Maintenance Work Planning & Scheduling:
Lead the detailed development, coordination, and control of maintenance and project work packages to ensure safe, compliant, and efficient execution, particularly during facility ramp-up and ongoing operations.
Develop and maintain integrated schedules for preventative, predictive, and corrective maintenance activities, including weekend and shutdown plans, utilizing advanced planning tools (e.g., Primavera P6, Maximo).
Create comprehensive work packages detailing procedures, permits, required materials, resource allocation, and craft-specific task sequences.
Conduct field walkdowns to confirm job scope, work boundaries, safety conditions, and material readiness, ensuring plans are executable and align with plant procedures.
Asset Management & Continuous Improvement:
Identify spare parts and develop initial preventive maintenance (PM) job plans for new equipment, continuously reviewing and improving existing job plans based on equipment failures, feedback from skilled trades, and engineering input.
Assess and understand risks during the repair process, developing equipment validation plans post-repair to ensure reliability.
Lead and coach teams in leveraging machine monitoring tools to identify and eliminate production constraints, driving continuous improvement (SQDCPME) initiatives.
Participate in MOS meetings to analyze equipment failures and contribute to Root Cause Analysis (RCA) activities.
Coordination & Data Management:
Coordinate multi-discipline work planning activities across mechanical, electrical, instrumentation & control (I&C), and facility workstreams.
Interface with engineering, operations, and other relevant teams to validate scope, field conditions, and ensure work readiness.
Ensure accurate data entry and status updates in the Computerized Maintenance Management System (CMMS) (e.g., Maximo) to support real-time schedule forecasting, outage coordination, and KPI reporting.
Generate comprehensive reports and metrics on planning progress, schedule compliance, and work package readiness for leadership and stakeholders.
Compliance & Operational Support:
Apply formal change management protocols to address scope, schedule, or resource deviations while maintaining configuration control.
Ensure strict adherence to all government, industry, and Ford corporate safety, health, environmental, and quality standards throughout all planning activities.
Synchronize resources and activities required for problem-free equipment start-ups and shutdowns.
Be flexible and willing to assist with other job functions and departments as needed, including back-filling other roles, to support overall facility operations.
Qualifications
You'll Have…
High School Diploma or Equivalent.
Demonstrated leadership experience, either directly managing teams or indirectly influencing cross-functional groups to achieve objectives.
Strong working knowledge and proficiency with a Computerized Maintenance Management System (CMMS) (e.g., Maximo, SAP PM) is essential.
Demonstrated experience with advanced scheduling software (e.g., Primavera P6, MS Project).
Ability to read and interpret technical drawings, schematics, and equipment manuals.
Excellent organizational, communication, and interpersonal skills, with the ability to manage competing priorities under tight timelines.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Even better, you may have…
Bachelor's degree in Engineering (Electrical, Mechanical, Industrial) or a related technical field.
Minimum of 7-10 years of progressive experience in maintenance work planning within a heavy industrial or manufacturing environment.
Experience in a battery cell manufacturing facility or a similar highly automated process industry.
Strong knowledge of project controls, including cost estimation, earned value, scheduling logic, and risk mitigation strategies.
Familiarity with Lean Manufacturing principles, Root Cause Analysis (RCA), and FMEA processes.
Prior experience in a facility start-up or new equipment commissioning environment.
Six Sigma: Black or Green Belt certified.
Knowledge of constraint management principles.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8
For more information on salary and benefits, click here: *****************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-AR3
Auto-ApplyProcess Coach, Maintenance, BlueOval Battery Park Michigan
Marshall, MI jobs
At BlueOval Battery Park Michigan, you will:
Use your entrepreneurial skills and team mindset to come up with data-driven solutions.
Build and lead an agile team to deliver the advanced technology that drives the future.
Create a culture of trust, encourage diversity of thought, and foster leadership in others.
Be part of the historic transformation of the automotive industry.
Responsibilities
What You'll Do…
Equipment Reliability & Asset Management:
Lead and execute processes to ensure high reliability and availability of advanced battery cell manufacturing equipment.
Develop, implement, and optimize Preventive (PM) and Predictive Maintenance (PdM) strategies, including FMEA development and initial training standards for skilled trades.
Oversee equipment buyoff, installation, and debug, ensuring seamless integration into operations.
Utilize and optimize the Computerized Maintenance Management System (CMMS) (e.g., Maximo) for work order management, spare parts inventory, documentation, and performance analysis.
Drive root cause analysis (RCA) and continuous improvement initiatives to enhance equipment performance and reduce downtime.
Coordinate effectively with engineering and production teams on all maintenance activities.
Operational Excellence & Constraint Management:
Ensure the consistent application and continuous improvement of the Maintenance Operating System (MOS).
Facilitate problem-free start-ups and lead effective shift-to-shift meetings.
Conduct constraint analysis and implement solutions to eliminate bottlenecks, maximizing equipment efficiency and throughput.
Demonstrate flexibility and willingness to support other job functions and departments as needed to ensure continuous operation and success of the facility.
Performance & Data-Driven Decisions:
Direct data-driven maintenance processes to improve quality metrics (e.g., FTT, scrap) and optimize operational costs, including Maintenance Cost Per Unit (MCPU).
Generate comprehensive reports and dashboards to track key performance indicators (KPIs) and drive continuous improvement (SQDCPME).
Team Leadership & Development:
Supervise, mentor, and develop a high-performing team of salaried and hourly maintenance professionals, fostering a collaborative "One Team" environment.
Provide continuous communication, recognition, and support, ensuring a conducive work environment.
Handle essential supervisory responsibilities and administrative tasks.
Safety & Compliance:
Ensure strict adherence to all government, industry, and Ford corporate safety, health, environmental, and quality standards.
Qualifications
You'll Have…
High School Diploma or Equivalent.
At least 3 years of progressive experience in a manufacturing maintenance leadership role, with demonstrated ability to lead, mentor, or influence teams and individuals.
Demonstrated technical proficiency in industrial maintenance, including working knowledge of PLC logic and controls.
Proven experience utilizing a Computerized Maintenance Management System (CMMS) such as Maximo for maintenance planning, execution, and data analysis.
Strong problem-solving, analytical, and communication skills, with the ability to lead and develop teams.
Ability to work flexible shifts, including weekends, to support 24/7 manufacturing operations.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Even better, you may have…
Bachelor's degree in Engineering (Electrical, Mechanical, Industrial) or a related technical field.
Experience in battery cell manufacturing, highly automated production environments, or a similar process industry.
Familiarity with Lean Manufacturing principles, Root Cause Analysis (RCA), and FMEA processes.
Prior experience in facility start-up, equipment buyoff, installation, and debug.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 7
For more information on salary and benefits, click here: *****************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-AR3
Auto-ApplySr. Process Coach, Material Handling, BlueOval Battery Park Michigan
Marshall, MI jobs
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we're not just assembling battery systems; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.
At BlueOval Battery Park Michigan, you will…
• use your entrepreneurial skills and team mindset to come up with data-driven solutions
• build and lead an agile team to deliver the advanced technology that drives the future
• create a culture of trust, encourage diversity of thought and foster leadership in others
• be part of the historic transformation of the automotive industry.
Responsibilities
What you'll do...
1. Team Leadership & Performance Management:
• Supervise, evaluate, and empower a team that produces manufactured products, and organize workflow to meet quality and daily productivity requirements.
• Drive to exceed personal/team/Company goals by holding self and team to high performance standards through servant leadership.
• Optimize throughput in accordance with budgets and cost objectives.
2. Operational Excellence & Standardized Work:
• Ensure safety, quality, and productivity objectives are met through coaching standardized work, verifying lines are running safely, smoothly, and producing quality parts.
3. Relationship Building & Communication:
• Build strong interpersonal relationships with hourly team members, union representatives, and management teams.
• Act as a two-way communicator who actively listens to hourly team members, leaders, business partners, and customers.
4. Development & Coaching:
• Support peer team by training, coaching, and developing newly hired and promoted Supervisors.
5. Continuous Improvement & Problem Solving:
• Be highly committed to continuous improvement, applying innovative solutions with a customer-first mindset.
• Develop Kaizen projects to improve processes for material handling operations.
6. Performance Monitoring & Reporting:
• Manage and update Key Performance Indicators (KPIs) within the zone control center.
7. Safety & Policy Implementation:
• Create a safety culture; apply and implement workplace policies consistently.
Qualifications
You'll have...
• Bachelor's degree or above in Industrial Engineering, Supply Chain Management, or a related field.
• At least 5 years of working experience in a logistics planning or operational position within a manufacturing plant.
• Ability to work any shift as well as rotating shifts and weekends.
• Capable of assigning work to a unionized hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms of safety, quality, and throughput.
• Experience in new warehousing and logistics planning projects.
• Experience in logistics automation project implementation.
• More than five years of lean logistics improvement project experience.
• Knowledge of Lean Manufacturing principles, constraint management principles and logistics planning and management.
• MP&L (Material Planning & Logistics) experience preferred.
• Proficiency in Microsoft Office Suite (Word/Excel/PowerPoint/Outlook).
• Familiar with ERP system background logic (SAP, MES, LES, etc.) structure.
• At least 3 years of experience in system audits (e.g., process, safety)
Even better, you may have...
Preferred Qualities & Competencies:
• Leadership & Ford OS Behaviors: Successful candidate must be able to demonstrate leadership in Ford OS behaviors combined with outstanding interpersonal, teambuilding, and communication skills.
• Professionalism & Resilience: Ability to maintain a high level of professionalism in difficult and stressful situations.
• Problem-Solving & Conflict Management: Strong problem-solving and conflict management skills to address operational and interpersonal challenges effectively.
• Organizational & Administrative Skills: Strong organizational and administrative capabilities to manage workflows, documentation, and team tasks.
• Inclusivity & Openness: Values different opinions & is open to ideas & perspectives from others.
• Autonomy: Ability to work independently with limited supervision.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: *****************************
This position is a salary grade SG8
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-AD2
Auto-ApplyProcess Coach, Supplier Manufacturing Readiness- BlueOval Battery Park Michigan
Marshall, MI jobs
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we're not just assembling battery systems; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.
At BlueOval Battery Park Michigan, you will...
• use your entrepreneurial skills and team mindset to come up with data-driven solutions
• build and lead an agile team to deliver the advanced technology that drives the future
• create a culture of trust, encourage diversity of thought and foster leadership in others
• be part of the historic transformation of the automotive industry.
Responsibilities
What You'll Do...
Supplier Management:
Provide pre-sourcing input on supplier material management capabilities.
Lead new supplier and model launch support, ensuring system integration and addressing MP&L deficiencies through Launch Readiness Reviews.
Develop and deliver comprehensive training to global suppliers on Ford MP&L systems, processes, and requirements, including driving MMOG/LE Level A certification.
Manage MP&L endorsement for supplier Q1 certification.
Monitor and improve supplier delivery performance, resolving issues and disputes.
Address critical supply issues by leading interventions with "at-risk" suppliers.
Contribute to regional and global standardization of MP&L practices.
Supply Chain Operations:
Ensure continuous material flow to prevent production line stops for both domestic and imported parts.
Drive supply chain innovation, fostering resilience and anti-fragility.
Coach, mentor, and upskill the Supply Chain team, leveraging technology for high performance.
Lead cost reduction initiatives for premium freight and inventory.
Drive KPI improvements, ensuring clear communication and metric adherence.
Collaborate with internal and external stakeholders (suppliers, carriers, Purchasing, Logistics, etc.) to ensure a smooth supply chain for BOBM plants.
Data Management & Compliance:
Manage ERP (SAP) data accuracy, addressing gaps related to Advanced Ship Notices (ASN), production counts, and receiving/shipping discrepancies, and administering SAP access approvals.
Support data management and policy deployment, developing MP&L inventory and cost reduction roadmaps.
Contribute to information and process system improvements.
Ensure compliance by supporting and conducting internal and external audits (e.g., VCA, ISO14001, SOX) and overseeing the cycle verification program.
Other
Ability to work various shifts, including weekends, to meet production demands.
Qualifications
You'll Have...
High School Diploma or Equivalent
5+ years' experience in supply chain management in large enterprises (materials, electronics, automotive and other industries).
3+ years of International Supplier management experience.
Proficient in using office software; experience using ERP or SAP systems.
Data analysis experience
Flexibility: Ability to work various shifts, including weekends, to meet production demands.
Even better, you may have…
Bachelor's degree in industrial engineering, management, science, or engineering-related fields
At least 5 years' experience in large manufacturing enterprises.
Familiar with the operational process of manufacturing, with an understanding of quality management, process optimization, and overall organization.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to the BlueOval Battery Park Michigan facility, we encourage you to apply!
This role will start remote and then will be working hybrid out of Marshall, MI, with the expectation to be on-site at Marshall once building construction and timing is established (relocation package available).
Once your employment with Ford commences, you will be assigned to BlueOval Battery Michigan LLC. You will continue to be employed by Ford Motor Company but work at BlueOval Battery Michigan, Ford's wholly owned subsidiary located in Marshall, Michigan. You will remain an at-will employee at all times during your employment with Ford or any Ford affiliate or subsidiary with which you later become employed.
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and, prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees, family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: *****************************
This position is a range of salary grades 6 and 7 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite #LI-OG1
Auto-ApplyProcess Coach, Material Handling, BlueOval Battery Park Michigan
Marshall, MI jobs
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves, and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford's legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we're not just assembling battery systems; we're leading a transformation. As a key member of our start-up team, you'll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites, and highways everywhere.
At BlueOval Battery Park, Michigan, you will…
· Use your entrepreneurial skills and team mindset to come up with data-driven solutions
· Build and lead an agile team to deliver the advanced technology that drives the future
· Create a culture of trust, encourage diversity of thought, and foster leadership in others
· Be part of the historic transformation of the automotive industry
Make history and make the future at BlueOval Battery Park, Michigan
If you're ready to change the way the world moves, join us at BlueOval Battery Park Michigan, a new state-of-the-art facility in Marshall, Michigan. You'll be a key part of the launch team that will help bring the electrification revolution to driveways, job sites, and highways everywhere. BlueOval Battery Park, Michigan, will produce the lithium iron phosphate (LFP) battery cells to power the next-generation Ford EV passenger vehicles and trucks under development.
This new wholly owned subsidiary of Ford Motor Company will create more than 1,700 jobs when production begins in 2026.
Responsibilities
What You'll Do…
1. Team Leadership & Development:
• Build Team Leader and Team Member capability.
• Lead and manage hourly personal development.
• Communication and recognition.
• Create a conducive work environment for the team(s) to complete their assigned responsibilities/tasks.
2. Operational Excellence & Daily Management:
• Coach Safety, Quality, and Productivity to ensure objectives are met through following standardized work.
• Responsible for the daily material handling functions for the facility and the department.
• Ensure proper material flow from the marketplace to the production line feed location.
• Provide direction and support in the allocation of resources to appropriately cover material handling responsibilities.
• Monitor Andon occurrences. Be the first responder as secondary support.
• Through Process Confirmation, verify that the line is running safely, smoothly, and producing quality parts.
3. Continuous Improvement & FPS Support:
• Support Continuous Improvement and coach problem resolution to the lowest level.
• Support Ford Production System and synchronous material flow through lean manufacturing practices.
4. Supervisory & Administrative Tasks:
• Basic administration of supervisory responsibilities and documents.
Ability to work nights, weekends, and rotating shifts.
Qualifications
You'll have…
• High School Diploma or GED
• 3+ years of working experience in a logistics planning position in a manufacturing plant.
• More than three years of lean logistics improvement project experience.
• At least 2 years of experience in system audits (e.g., process, safety).
• Knowledge of Lean Manufacturing principles, constraint management principles, logistics planning, and management.
• Proficiency in Microsoft Office Suite (Word/Excel/PowerPoint/Outlook).
• Familiar with ERP system background logic (SAP, MES, LES, etc.) structure.
Even Better, You'll Have…
• Bachelor's degree or above, preferably in Industrial Engineering/Engineering/Logistics or a related field, or equivalent experience
• Experience in Automotive MP&L (Material Planning & Logistics) and Logistics is preferable, new warehousing and logistics planning projects, and logistics automation project implementation.
• Analytical & Problem-Solving Acumen: Possesses strong analytical, logical thinking, and systematic problem-solving skills, with the ability to interpret data and make informed decisions. Demonstrated knowledge of line balancing, time study, material flow, and capacity planning is essential.
• Communication & Collaboration: Excellent communication and presentation skills in English, with a strong ability to convey information effectively and collaborate proactively as a team player, supporting colleagues and team objectives.
• Adaptability & Proactive Work Ethic: Exhibits an open mind, eagerness to learn, and adaptability to change. Demonstrates a proactive, "can-do" attitude, taking initiative and approaching challenges with a solution-oriented mindset.
• Resilience & Flexibility: Capable of maintaining performance and composure under pressure, meeting tight deadlines, and adapting to various work schedules, including any shift, rotating shifts, and weekends.
• Leadership Potential: Shows capacity for effective leadership, including the ability to assign work to a unionized hourly workforce and hold employees accountable for adhering to safety, quality, and throughput processes.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and, prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees, family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: *****************************
This position is a range of salary grades 6 and 7 .
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite #LI-OG1
Auto-ApplyProcess Coach - Prod - Chassis
Wayne, MI jobs
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today?
As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.
In this position...
The Senior Process Coach position is a lead supervisory leadership role supported by on-the-job training, development, and opportunity for career progression. Senior Process Coaches are:
World Class Leaders
Problem Solvers
Resilient
Detail oriented
Ambitious
Demonstrate high integrity
Responsibilities
What you'll do...
Monitor Safety and Compliance
Lead Quality initiatives
Facilitate Shift Briefings / Kickoff Meetings
Supervise, evaluate, and empower an hourly team that produces manufactured products, and organize workflow to meet quality and daily productivity requirements
Walk the Floor (Gemba Walk) to ensure safety, quality, and productivity objectives are met through coaching standardized work, verifying lines are running safely, smoothly, and producing quality parts
Manage Workflow Optimization
Drive continuous improvement to exceed personal, team, Company goals by holding self & team to high performance standards through servant leadership as we drive for success
Build strong interpersonal relationships with hourly team members, union, and management teams
Qualifications
You'll have...
High School Diploma or GED
2 + years of supervisory and manufacturing experience
Working knowledge in Microsoft: Excel, Word, PowerPoint, and Outlook
Ability to work rotating shifts and hours, including nights and weekends
Required Behaviors
Demonstrate the ability to lead with integrity while following
Ability to maintain a high level of professionalism in difficult and stressful situations
Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
Create a culture of safety and apply and implement workplace policies
Administer the CBA (collective bargaining agreement) consistently and effectively
Values different opinions & is open to ideas & perspectives from others
Ability to work weekends and rotate shifts, as required by the business
Even better, you may have...
Bachelor's Degree
Safety and quality experience
Six Sigma: Black or Green Belt certified
Knowledge of constraint management principles
Prior experience managing a unionized workforce
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
****************************************************************************************************************************************
This position is open to salary grades 6 and 7.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-LT1
Auto-ApplyJob Coach
Rancho Cucamonga, CA jobs
Make a Difference That Matters Become a Job Coach at VIP, Inc.!
Are you passionate about making a meaningful impact? Do you want a career where every day brings purpose and positivity? Join VIP, Inc., a leading nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities. With over 200 dedicated employees, we proudly serve more than 750 individuals annually, helping them gain employment skills, independence, and confidence.
We re hiring a Job Coach to support clients in the West Covina area. This is a rewarding opportunity for individuals interested in Direct Support Professional (DSP) jobs, vocational training, supported employment, or human services roles. If you're driven by compassion and eager to contribute to a mission-focused team, we d love to hear from you!
Job Coach Responsibilities:
Provide on-the-job coaching and support to individuals with disabilities in community-based employment settings.
Offer personalized job training and mentorship to help clients meet employer expectations.
Conduct ongoing vocational assessments to evaluate client strengths, areas for growth, and job-readiness.
Maintain accurate documentation of client progress, support provided, and performance reviews.
Communicate regularly with case managers, employment specialists, and supervisors to ensure client success.
Build and maintain professional relationships with clients and partner employers.
Promote inclusion, independence, and workplace success for all clients.
Qualifications:
Must be 21 years of age or older.
Possess a high school diploma or GED.
Have reliable transportation and the ability to travel between job sites.
Previous experience in human services, disability services, job coaching, or special education is a plus but we re willing to train the right person!
Must be flexible and open to working various shifts as needed.
Why Work at VIP, Inc.?
Competitive hourly wage: $19.00 $25.00 per hour
Comprehensive health, dental, and vision insurance
Employer-paid life insurance
401(k) retirement savings plan
Employee discounts for retail, entertainment, and more
Generous paid time off and holidays
A values-driven culture with a strong focus on community impact, inclusion, and professional development
Other job titles may include: DSP, Direct Support Professional, Caregiver.
Equal Opportunity Statement:
VIP is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination, harassment, or retaliation. All aspects of employment including the decision to hire, promote, discipline, or discharge is based on the job requirement, individual qualifications, merit, and business needs. VIP does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, age, disability (includes physical or mental), citizenship status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, military or veteran status, family medical history or genetic information, family or parental status, or any other protected characteristics under federal, state, or local law.
Job Coach
Rancho Cucamonga, CA jobs
Make a Difference That Matters Become a Job Coach at VIP, Inc.!
Are you passionate about making a meaningful impact? Do you want a career where every day brings purpose and positivity? Join VIP, Inc., a leading nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities. With over 200 dedicated employees, we proudly serve more than 750 individuals annually, helping them gain employment skills, independence, and confidence.
We re hiring a Job Coach to support clients in the Temecula area. This is a rewarding opportunity for individuals interested in Direct Support Professional (DSP) jobs, vocational training, supported employment, or human services roles. If you're driven by compassion and eager to contribute to a mission-focused team, we d love to hear from you!
Job Coach Responsibilities:
Provide on-the-job coaching and support to individuals with disabilities in community-based employment settings.
Offer personalized job training and mentorship to help clients meet employer expectations.
Conduct ongoing vocational assessments to evaluate client strengths, areas for growth, and job-readiness.
Maintain accurate documentation of client progress, support provided, and performance reviews.
Communicate regularly with case managers, employment specialists, and supervisors to ensure client success.
Build and maintain professional relationships with clients and partner employers.
Promote inclusion, independence, and workplace success for all clients.
Qualifications:
Must be 21 years of age or older.
Possess a high school diploma or GED.
Have reliable transportation and the ability to travel between job sites.
Previous experience in human services, disability services, job coaching, or special education is a plus but we re willing to train the right person!
Must be flexible and open to working various shifts as needed.
Why Work at VIP, Inc.?
Competitive hourly wage: $19.00 $25.00 per hour
Comprehensive health, dental, and vision insurance
Employer-paid life insurance
401(k) retirement savings plan
Employee discounts for retail, entertainment, and more
Generous paid time off and holidays
A values-driven culture with a strong focus on community impact, inclusion, and professional development
Other job titles may include: DSP, Direct Support Professional, Caregiver.
Equal Opportunity Statement:
VIP is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination, harassment, or retaliation. All aspects of employment including the decision to hire, promote, discipline, or discharge is based on the job requirement, individual qualifications, merit, and business needs. VIP does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, age, disability (includes physical or mental), citizenship status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, military or veteran status, family medical history or genetic information, family or parental status, or any other protected characteristics under federal, state, or local law.
Job Coach
Rancho Cucamonga, CA jobs
Make a Difference That Matters Become a Job Coach at VIP, Inc.!
Are you passionate about making a meaningful impact? Do you want a career where every day brings purpose and positivity? Join VIP, Inc., a leading nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities. With over 200 dedicated employees, we proudly serve more than 750 individuals annually, helping them gain employment skills, independence, and confidence.
We re hiring a Job Coach to support clients in Rialto and the surrounding cities. This is a rewarding opportunity for individuals interested in Direct Support Professional (DSP) jobs, vocational training, supported employment, or human services roles. If you're driven by compassion and eager to contribute to a mission-focused team, we d love to hear from you!
Job Coach Responsibilities:
Provide on-the-job coaching and support to individuals with disabilities in community-based employment settings.
Offer personalized job training and mentorship to help clients meet employer expectations.
Conduct ongoing vocational assessments to evaluate client strengths, areas for growth, and job-readiness.
Maintain accurate documentation of client progress, support provided, and performance reviews.
Communicate regularly with case managers, employment specialists, and supervisors to ensure client success.
Build and maintain professional relationships with clients and partner employers.
Promote inclusion, independence, and workplace success for all clients.
Qualifications:
Must be 21 years of age or older.
Possess a high school diploma or GED.
Have reliable transportation and the ability to travel between job sites.
Previous experience in human services, disability services, job coaching, or special education is a plus but we re willing to train the right person!
Must be flexible and open to working various shifts as needed.
Why Work at VIP, Inc.?
Competitive hourly wage: $19.00 $25.00 per hour
Comprehensive health, dental, and vision insurance
Employer-paid life insurance
401(k) retirement savings plan
Employee discounts for retail, entertainment, and more
Generous paid time off and holidays
A values-driven culture with a strong focus on community impact, inclusion, and professional development
Other job titles may include: DSP, Direct Support Professional, Caregiver.
Equal Opportunity Statement:
VIP is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination, harassment, or retaliation. All aspects of employment including the decision to hire, promote, discipline, or discharge is based on the job requirement, individual qualifications, merit, and business needs. VIP does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, age, disability (includes physical or mental), citizenship status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, military or veteran status, family medical history or genetic information, family or parental status, or any other protected characteristics under federal, state, or local law.
Warehouse Job Coach
Rancho Cucamonga, CA jobs
Make a difference that matters.
At VIP, Inc., people are the heart of our mission. With over 200 passionate team members, we are dedicated to improving the lives of individuals with disabilities. Every year, we support over 750 individuals with intellectual and developmental disabilities, helping them build the skills needed to succeed in the workplace and thrive independently.
If you're looking for meaningful work that changes lives, this is your chance. We re seeking a compassionate, reliable, and motivated Job Coach to support our clients in the
As a Job Coach, you'll work directly with a small group of clients (typically 3 4 individuals) at Cintas in Ontario. These clients are eager to work and grow you ll be right there beside them, offering guidance, encouragement, and practical training to help them succeed.
Schedule: Monday - Friday from 8 p.m. - 4:30 a.m. (Graveyard)
What You'll Be Doing
Working on-site at the Cintas in Ontario. Job tasks to include sorting rags, rolling carpets, folding, and bagging.
Providing hands-on support while encouraging independence and workplace confidence
Monitoring productivity to ensure team goals are met
Identifying each client s strengths and growth areas, and providing one-on-one training when needed
Documenting progress and keeping open communication with supervisors and case managers
Creating a supportive, professional, and inclusive work environment for our clients and employer partners
What We're Looking For
Flexibility to adapt to changing schedules, job tasks, and work sites
Someone who enjoys warehouse work and truly wants to make a positive impact
Experience in warehouse or production settings is strongly preferred
Background working with individuals with intellectual/developmental disabilities is a plus, but not required
Must be 21 years or older, with a high school diploma or GED
A valid driver s license, current auto insurance, and reliable transportation
Why VIP
Competitive pay: $20.00 $25.00 per hour
Mileage reimbursement
Health, dental, and vision insurance options
Employer-paid life insurance
Paid holidays and time off
401(k) with company support
Discounts at theme parks, movie theaters, and more
If you ve been searching for a role where your work has purpose where you can be part of someone s success story this could be the perfect fit.
Other job titles may include: DSP, warehouse job coach, Warehouse Associate, Direct Support Professional, & Caregiver.
VIP is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination, harassment, or retaliation. All aspects of employment including the decision to hire, promote, discipline, or discharge is based on the job requirement, individual qualifications, merit, and business needs. VIP does not discriminate on the basis of race, color, religion, creed, national origin, ancestry, age, disability (includes physical or mental), citizenship status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, military or veteran status, family medical history or genetic information, family or parental status, or any other protected characteristics under federal, state, or local law.
Ford Connected Services Coach
Coach job at MSX International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned Ford dealerships. You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services. This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, Ford field representatives, and the program team to achieve program objectives.
Responsibilities:
Coaching & Development:
Deliver engaging and effective coaching sessions to dealership personnel on all aspects of Ford's connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.
Ensure dealership staff are proficient in using the Dealer Rewards Portal, including selling one-time pay options and activating free trials.
Host Monthly Performance Reviews, presenting to Ford's Zone Team. Highlight success, drawbacks and best practices with the goal of aligning dealers and other org members.
Consulting & Support:
Conduct regular in-person and virtual visits to assigned dealerships to provide ongoing consulting and support.
Analyze dealer performance data, identify areas for improvement, and recommend strategies to increase activation rates and OTP sales.
Coach dealership personnel on best practices for selling and supporting connected services.
Collaborate with Ford field representatives to align coaching and consulting efforts with regional strategies.
Performance Management:
Track dealer progress toward activation and OTP sales targets.
Develop and implement action plans with dealerships to address performance gaps.
Regularly report on progress, challenges, and successes to the program team.
Communication & Collaboration:
Maintain open communication with dealership personnel, Ford field representatives, and the program team.
Participate in reviews to provide updates and discuss program strategy.
Share best practices and insights with other coaching to continuously improve the program.
Continuous Improvement:
Gather dealer feedback and identify opportunities to improve coaching materials and program processes.
Stay up to date on the latest connected vehicle technology and Ford's connected services offerings.
Qualifications
3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
Strong understanding of connected services and their value proposition.
Strong coaching skills
Proven ability to deliver engaging and effective coaching sessions.
Excellent communication, interpersonal, and presentation skills.
Ability to build rapport and establish trust with dealership personnel.
Strong analytical and problem-solving skills.
Proficient in using CRM and other sales-related software.
Must love travel - 80% travel required
Benefits:
Competitive salary and benefits package.
Opportunity to work with cutting-edge technology.
Chance to make a significant impact on Ford's connected services strategy.
Professional development and growth opportunities.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $75k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Ford Connected Services Coach
Coach job at MSX International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned Ford dealerships. You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services. This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, Ford field representatives, and the program team to achieve program objectives.
Responsibilities:
Coaching & Development:
Deliver engaging and effective coaching sessions to dealership personnel on all aspects of Ford's connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.
Ensure dealership staff are proficient in using the Dealer Rewards Portal, including selling one-time pay options and activating free trials.
Host Monthly Performance Reviews, presenting to Ford's Zone Team. Highlight success, drawbacks and best practices with the goal of aligning dealers and other org members.
Consulting & Support:
Conduct regular in-person and virtual visits to assigned dealerships to provide ongoing consulting and support.
Analyze dealer performance data, identify areas for improvement, and recommend strategies to increase activation rates and OTP sales.
Coach dealership personnel on best practices for selling and supporting connected services.
Collaborate with Ford field representatives to align coaching and consulting efforts with regional strategies.
Performance Management:
Track dealer progress toward activation and OTP sales targets.
Develop and implement action plans with dealerships to address performance gaps.
Regularly report on progress, challenges, and successes to the program team.
Communication & Collaboration:
Maintain open communication with dealership personnel, Ford field representatives, and the program team.
Participate in reviews to provide updates and discuss program strategy.
Share best practices and insights with other coaching to continuously improve the program.
Continuous Improvement:
Gather dealer feedback and identify opportunities to improve coaching materials and program processes.
Stay up to date on the latest connected vehicle technology and Ford's connected services offerings.
Qualifications
3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
Strong understanding of connected services and their value proposition.
Strong coaching skills
Proven ability to deliver engaging and effective coaching sessions.
Excellent communication, interpersonal, and presentation skills.
Ability to build rapport and establish trust with dealership personnel.
Strong analytical and problem-solving skills.
Proficient in using CRM and other sales-related software.
Must love travel - 80% travel required
Benefits:
Competitive salary and benefits package.
Opportunity to work with cutting-edge technology.
Chance to make a significant impact on Ford's connected services strategy.
Professional development and growth opportunities.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $75k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.