Field Service Specialist
MSX International job in Santa Ana, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Assessing and solving technical escalations,
Providing online and in-dealership technical assistance,
Leading discussions and acting as a subject matter expert,
Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks,
Interacting with the team as the quality feedback liaison,
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections,
Ensuring the improvement of the customer experience and increasing “fixed first visit” cases and
Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on customer experience.
Qualifications
A minimum of 3 to 5 years' automotive experience required; current ASE certification is preferred but previously certified individuals will be considered,
Highly motivated, adaptive, and autonomous with the ability to deliver results,
Ability to travel locally to dealerships within a designated area,
Ability to analyze and document vehicle case updates,
Ability to communicate technical information to all levels,
Ability to analyze data and create custom reports using provided templates,
Ability to effectively use MS Word, Excel, and PowerPoint and
Ability to work independently and manage a progressive workload in a fast-paced environment.
Include local travel to designated dealerships,
Assisting dealer technicians with solving tough vehicle cases,
Providing knowledge and support to dealer personnel,
Documenting technical issues,
Completing research and following up to help solve challenging cases and
Report out to PMO.
High School Diploma,
Intermediate knowledge of Excel - will be tested,
Analytical skills with ability to understand and communicate the meaning of the data being presented,
Excellent Mathematical/Statistical and Logic skills and
Excellent Reasoning and Organizational skills.
LANGUAGE SKILLS
Full professional proficiency in English is required and
Minimum professional proficiency in Spanish is preferred.
MATHEMATICAL SKILLS
Knowledge of arithmetic (addition, subtraction, multiplication, division) and their applications are required.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to:
Travel to dealers, connect vehicles to the diagnostic tool, view vehicles on shop floor and on lifts,
Call, video, email, message and communicate with dealers and co-workers during work hours and
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Dealership environment,
The noise level in the work environment is usually moderate to high and
Monday - Friday dealership hours plus admin hours.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100k to $110k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Automotive Technical Advisor/Mechanic
MSX International job in Torrance, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Are you looking for a new opportunity?
If you have automotive technician experience in your background, then we may be looking for you.
What We Are Looking For:
Do you currently or have you in the past been an ASE certified technician?
Do you like solving complex issues as it relates to solving vehicle issues?
Are you known as the “person who can fix anything automotive related”?
Are you looking for a better work life balance with no weekend work?
If you answered yes to the questions listed above, MSXi might have the right opportunity for you! We are expanding one of our client's programs and are looking to build a team of automotive repair experts who can troubleshoot tough issues and help complete repairs the first time. Your day to day will include local travel to designated dealerships and assisting their technicians with solving tough vehicle cases. If you are good at providing knowledge and support, are proficient in documenting technical issues, completing research and following up to help solve challenging cases then this position might be a great fit for you.
The Automotive Technical Advisor key tasks are:
Assessing and solving technical escalations.
Providing online and in-dealership technical assistance.
Leading discussions and acting as a subject matter expert.
Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks.
Interacting with the team as the quality feedback liaison.
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections.
Ensuring the improvement of the customer experience and increasing “fixed first visit” cases.
Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience.
What We Have to Offer:
Full-time position with benefits effective the first of the month following 30 days of employment.
Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts.
Hybrid work environment: 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work.
Monthly paid car allowance.
Paid standard US holidays and paid vacation time.
Qualifications
A minimum of 2 to 4 years automotive experience required; current ASE certification is preferred but previously certified individuals will be considered.
Field-related management experience is preferred.
Must have dealership experience.
Ideal experience required: Assistant Manager, Shop Foreman.
Highly motivated, adaptive, and autonomous with the ability to deliver results.
Ability to travel locally to dealerships within a designated area.
Ability to analyze and document vehicle case updates using Microsoft Excel.
Ability to communicate technical information to all levels.
Ability to analyze data and create custom reports using provided templates.
Ability to effectively use MS Word, Excel, and PowerPoint.
Ability to work independently and manage a progressive workload in a fast-paced environment.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80k to $100k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Automotive Parts Associate - Entry Level
Chester, VA job
We're hiring for entry-level parts roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As a Parts Associate, you'll be expected to order parts, identify and record parts needed, and maintain an orderly storage area while receiving and picking parts for vehicles. Background and experience in Inventory Operations or as a specialist is a plus.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started - Join the Carvana team by applying on this page!
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Car Detailer
Vermilion, OH job
We're looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot Attendant, you will be focused on maintaining the cleanliness and appearance of the vehicles at our Market Hubs. As part of this role, you will be expected to coordinate with fellow employees to ensure timely deliveries and the highest level of customer satisfaction. Interested in joining the team? Check out more below:
This is a part-time position
PTO and paid holidays + your birthday is a holiday
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $15/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $15-$16 hourly
Starting Pay: $15/hr
At 3 Months: $15.25/hr
At 6 Months: $15.50/hr
At 9 Months: $15.75/hr
At 12 Months: $16/hr
In your first year, you can progress from $15hr to $16hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.25 increase in their pay every 90 days.
We're looking for enthusiastic, energetic, and self-motivated team players to:
Ensure each vehicle is inspected for mechanical, drivability or cosmetic concerns
Wash and vacuum all inventory on a regular basis
Complete multi-point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures
Maintain positive relationships with coworkers and external vendors
Interact and communicate with team members and management across all lines of the business.
Must adhere to regular and predictable attendance.
General qualifications and requirements
High School Diploma or equivalent is desirable
Must be 18 years of age and have a valid driver's license
Must have a valid driver's license and clean driving record for the past 3 years
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to carry and transport up to 60 pounds up to 20 feet.
Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires working outdoors in all weather conditions.
Requires excellent visual acuity and manual dexterity.
Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Requires frequent driving and some typing.
Must adhere to regular and predictable attendance.
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Production Manager - Indy
Indianapolis, IN job
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver's license with a clean driving record in the last 3 years
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
Auto Body Repair Technician
Birmingham, AL job
We're looking for Autobody Preppers with a minimum of 1 year of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
As an Entry Level Auto Body Repair Technician, you'll be expected to perform light bodywork, including:
Prepping, sanding, and buffing vehicles
Removing and installing bumpers
Minor plastic welding
Small area bodywork (including Bondo repair)
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
Not a match for this role?
We have a variety of prep roles available, depending on your experience - look below to see what you'll be doing to help us get our low-mileage, late-model cars ready for our customers:
Entry-Level Prepper (min 1 year professional experience): perform light bodywork, including prepping, sanding, and buffing vehicles, removing and installing bumpers, single panel repair (including Bondo repair), and minor plastic welding
Mid-Level Prepper (min 3-5 years professional experience): perform bodywork on multiple panels, including heavy plastic welding, minor metal pulling, roof and rocker panel repair, stud welding, and large area heavy bodywork (including Bondo repair)
Experienced Prepper (min 5 years professional experience): train other autobody technicians and perform extensive bodywork on multiple panels, including plastic welding, metal pulling, roof and rocker panel repair, and stud welding
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Reconditioning Manager - Plainfield
Amboy, IN job
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver's license with a clean driving record in the last 3 years
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Vehicle Delivery Specialist
Holliston, MA job
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Working Location: Norfolk, MA 02056
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $22-$24 hourly
Starting Pay: $22/hr
At 3 Months: $22.50/hr
At 6 Months: $23/hr
In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Autobody Repair Inspector
Alabama job
We're looking for Auto Body Preppers with a minimum of 6 months of professional automotive prepping experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
As an Entry-level Auto Body Repair Technician , you'll be expected to prep vehicles for paint, including sanding, masking, taping, bagging, unbagging/tear down, and buffing.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
Not a match for this role?
We have a variety of paint roles available, depending on your experience - look below to see other roles available to help us get our low-mileage, late-model cars ready for our customers:
Paint Prepper (min 6 months professional experience): prepare vehicles for cosmetic paintwork, including sanding, masking, taping, bagging, unbagging/tear down, and buffing
Entry-Level Painter (min 1 year professional experience): prime vehicles and perform final sanding before the vehicle is painted, along with buffing, touch-up, paint mixing, and airbrush.
Mid-Level Painter (min 3 years professional experience): match/mix paint color and use water-based paint to paint the vehicle inside our paint booths
Experienced Painter (min 5 years professional experience): painting (base coats, tri-coats, solid, metallic, and clear coats), blending adjacent panels, and paint correcting vehicles.
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Inventory Lot Attendant Post Production - Entry Level
Florida job
We're hiring for entry-level automotive roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you'll have several positions to choose from:
Detailer: detailing vehicles, including washing, interior cleaning, and exterior buffing
Lot Attendant: move vehicles from one department to the next in our Inspection Centers
Photobooth Associate: take photos of our vehicles so customers can see our vehicles in our spinners
Inspection Associate: inspect the interior and exterior of the vehicles and accurately identify any imperfections/defects
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started - join the Carvana team by applying on this page!
We also have a variety of other automotive roles available in one of our many locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Mid-Level PDR Technician - $4,000 Bonus
Bessemer, AL job
We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500.
As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Transport Driver (PT) - ADESA Grimes
Des Moines, IA job
The Transport Driver operates motor vehicles on and off the premises for transport, pickup and delivery in support of auction activities. Safely move, stage, and park vehicles in the correct lot area to support the flow of vehicles for the car auction.
Pay Range: $10.75-$11 hourly
Schedule: Approximately 22 hours a week - Varies within these days and times: Mon, Wed, Thur 8-5. Tue 7-5, Fri 8-12
**Clean Background & Valid Drivers License w/ Clean Driving Record Required**
Drive vehicles to and from designated areas, as well as pick up and deliver vehicles while observing auction driving rules, rules of the road and demonstrating courteous and defensive driving principles.
Drive assigned vehicles through auction lanes on sale day.
Verify VIN of cars being picked up and or delivered against transportation requests.
Line up and park vehicles in the correct order as directed by the Lot Manager, Team Leader or designated supervisor.
If necessary, inflate tires and jump-start vehicles using a battery box and air tank.
Fill the gas tank when the vehicle is out of gas.
Assist customers such as dealers, account reps, and co-workers as needed.
Perform walk-around each vehicle prior to moving vehicle and note damage.
Qualifications:
Must be at least eighteen (18) years of age.
Must be qualified to operate a motor vehicle and possess a valid driver's license.
Basic computer skills are required.
Ability to work outdoors under any type of weather conditions.
PERKS & BENEFITS:
401K with company match
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skill set and share your knowledge with others across the organization
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
About Us
ADESA, a Carvana-owned company, is currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Mobile Service Solutions Specialist
MSX International job in Los Angeles, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
At MSX you'll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it's more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers.
Make a Difference
As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint.
This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things.
What You'll Do
Be the expert:
Guide dealerships through installation, training, and adoption/growth of their Mobile Service business.
Coach and mentor
: Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it.
Solve challenges
: Listen, analyze feedback, and develop action plans that improve efficiency and performance.
Build partnerships:
Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
Leverage technology
: Use Remote Experience tools and data-driven insights to drive utilization and success.
Travel with purpose:
Plan and manage your travel across your assigned dealer territory to maximize impact.
Qualifications
A home base within your territory and a reliable vehicle (travel up to 80%-mix of driving and flights, with some overnights).
Confidence in communicating with all levels of dealership staff.
Experience in customer service, training, or dealership operations.
Comfort with technology, data analysis, and creating clear action plans.
A natural teaching mindset-always looking for ways to make things better.
2+ years of customer-facing or coaching/training experience.
The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership.
Passion to make a difference and succeed.
Bonus Points If You Have
A college degree (or are currently working toward one).
Background in teaching, training, or coaching.
Experience working in fast-paced, independent roles where you set the tone for success.
Strong organizational skills and a proactive mindset.
Additional Information
The base pay range for this Mobile Service Specialist position is
$75,000-$85,000 per year
. This range is specific to the geographical area where this position is located. The base salary that MSX reasonably expects to pay for this role at the time of hire will depend on factors such as skills, experience, qualifications, and location. Actual compensation within this range will be determined based on the individual's background and the specific needs of the business
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Technical Training Instructor
MSX International job in Irvine, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
We are seeking a qualified Technical Training Instructor to support a premium Automotive OEM at the OEM training facility in Orange County, CA. This is an excellent opportunity for an individual with a passion for improving the diagnostic capabilities of professional dealership technicians.
The primary purpose of this role is the training of dealership technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating service technical training classes at the Regional Training Center.
Day to Day Responsibilities:
Prepare workshops and vehicles for experiential learning.
Facilitate training workshops for dealership technicians, with the goal of improving diagnosis and repair competencies.
Ensure Regional Training Facility, tools, student guides, literature, vehicles, and training center are properly maintained.
Verify learners' understanding of the subject matter using competency-based training.
Identify additional training needs based on learners' feedback and assessment of skills.
Maintain attendee training records in learning portal.
Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals,
Perform light to medium lifting requirements in repair shop operation management.
Ability to travel and train at additional locations, as required.
Assist Corporate Training staff in the development of technical training curriculum as required.
Assist Program Manager with scheduling for effective coverage of curriculum.
Continually enhance technical instructional facilitation skills, technical knowledge of vehicle systems, and diagnostic technology.
Comply with health and safety standards and maintain a safe work environment in the Training Center.
Maintain shop cleanliness and follow published 5S standards.
Maintain a professional relationship with customers and supplier personnel.
Maintain and use equipment in the workshop to operational standard.
Take reasonable pre-cautions to protect company vehicles.
Qualifications
6 or more years of work experience in automotive technical repair and diagnostics
3 or more years of work experience training OEM dealership technicians
Knowledge and experience with electric vehicle technology a plus
Professional Certification (OEM Master Technician or ASE Master technician)
Ability to read, interpret and explain mechanical drawings and electrical schematics
Experience preparing classrooms, workshops, and vehicles for learning
Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus
Bachelor's Degree or equivalent Automotive Technology a plus
Bilingual in Spanish, a plus
Must have a valid driver's license
Excellent time management skills
Excellent verbal and written communication skills
Charismatic personality and passion for adult education
Excellent classroom facilitation skills
Shop Management skills
Thrives working independently but also enjoys working as part of a larger team
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95k to $110k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Wholesale Parts Coach
MSX International job in Irvine, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Summary
The Wholesale Parts Coach is responsible for driving measurable growth in dealer wholesale parts sales and market share, with a primary focus on Hyundai dealerships in California. This role uses a technology-agnostic, data-driven coaching model to strengthen dealer relationships with independent repair facilities and body shops, optimize parts operations, and build sustainable processes that improve wholesale performance.
Key Responsibilities
1. Dealer Engagement & Coaching
· Serve as the dedicated Wholesale Coach for participating Hyundai dealers, primarily in California.
· Conduct onsite and virtual coaching sessions with dealer parts and fixed operations teams.
· Build and strengthen dealer relationships with independent repair shops, collision centers, and other trade customers.
· Use a structured coaching model (e.g., Listen, Observe, Offer, Practice) to identify opportunities and drive behavioral change.
2. Assessment & Action Planning
Perform initial and periodic assessments of dealer wholesale readiness, including:
· Parts operations processes
· Pricing strategies
· Inventory levels and mix
· Ordering and fulfillment processes
· Delivery logistics and service levels
· Customer engagement and retention practices
· Develop tailored action plans for each dealer with clear priorities, timelines, ownership, and expected outcomes.
· Collaborate with dealer leadership and parts managers to gain alignment and commitment to action plans.
3. Performance Management & Reporting
· Track and analyze wholesale parts KPIs and trends (e.g., sales volume, lines per RO, fill rate, order frequency, active wholesale accounts).
· Monitor progress against action plans and adjust strategies as needed.
· Prepare and deliver monthly status reports on coaching activities, dealer engagement, and KPI progress.
· Prepare and deliver dealer assessment summaries and recommended initiatives.
· Provide insight-based recommendations to improve wholesale performance, customer satisfaction, and operational efficiency.
4. Program Coordination & Stakeholder Alignment
· Coordinate dealer visit cadence and engagement plans in alignment with HMA field leadership and program management.
· Participate in internal updates and monthly governance or steering meetings as required.
· Document business rules, best practices, and repeatable processes to support scalability and sustainability of the program.
· Maintain technology-agnostic practices that integrate effectively with a variety of dealer DMS and CRM systems, as directed by Hyundai Motor America (HMA).
5. Continuous Improvement
· Identify common barriers, risks, and issues across dealers and propose program-level improvements.
· Share success stories, case studies, and best practices with HMA stakeholders and other dealers as appropriate.
· Stay current on wholesale parts market trends, competitive practices, and independent repairer expectations.
Qualifications
Required
· 5+ years of experience in automotive parts, fixed operations, or wholesale parts sales.
· Proven track record driving wholesale growth and/or improving parts operations at the dealer or field level.
· Strong understanding of dealer parts operations, pricing, inventory management, delivery logistics, and trade customer expectations.
· Experience working directly with independent repair facilities and/or body shops.
· Excellent coaching, facilitation, and interpersonal skills; able to influence without direct authority.
· Solid analytical skills with the ability to interpret data and translate insights into clear action plans.
· Proficiency with common office software (e.g., Excel, PowerPoint, CRM tools); ability to adapt to various dealer systems.
· Willingness to travel frequently within the assigned region (primarily California).
· Valid driver's license and acceptable driving record.
Preferred
· Experience working with OEMs or in OEM field roles (e.g., fixed ops, parts & service, wholesale).
· Previous consulting, training, or in-dealer coaching experience.
· Familiarity with Hyundai dealer operations and systems.
· Bilingual skills (e.g., English/Spanish or English/Korean) a plus, depending on market needs.
Competencies
· Strong relationship-building and stakeholder management.
· Structured problem-solving and process improvement mindset.
· Results-oriented with focus on measurable outcomes and KPIs.
· Clear communicator (verbal and written) with strong presentation skills.
· Adaptable, self-directed, and comfortable working in different dealer environments.
· High level of professionalism, integrity, and customer focus.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85k to $95k based on current experience and additional $6K car allowance.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Mid-Level PDR Technician - $4,000 Bonus
Alabama job
We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500.
As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Entry-Level Automotive Parts Associate
Knightstown, IN job
We're hiring for entry-level parts roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As a Parts Associate, you'll be expected to order parts, identify and record parts needed, and maintain an orderly storage area while receiving and picking parts for vehicles.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started - Join the Carvana team by applying on this page!
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Experienced Auto Body Repair Technician - $4,000 Bonus
Birmingham, AL job
We're looking for Autobody Preppers with a minimum of 3 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
As a Experienced Auto Body Repair Technician, you'll be expected to perform bodywork on multiple panels, including:
Heavy plastic welding
Minor metal pulling
Roof and rocker panel repair
Large area, heavy bodywork (including Bondo repair)
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
Not a match for this role?
We have a variety of prep roles available, depending on your experience - look below to see what you'll be doing to help us get our low-mileage, late-model cars ready for our customers:
Entry-Level Prepper (min 1 year professional experience): perform light bodywork, including prepping, sanding, and buffing vehicles, removing and installing bumpers, single panel repair (including Bondo repair), and minor plastic welding
Mid-Level Prepper (min 3-5 years professional experience): perform bodywork on multiple panels, including heavy plastic welding, minor metal pulling, roof and rocker panel repair, stud welding, and large area heavy bodywork (including Bondo repair)
Experienced Prepper (min 5 years professional experience): train other autobody technicians and perform extensive bodywork on multiple panels, including plastic welding, metal pulling, roof and rocker panel repair, and stud welding
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
North America Account Executive
MSX International job in Los Angeles, CA
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
The Account Executive will manage and develop key client relationships across the North American region, focusing on the automotive and mobility sectors. The role combines business development, strategic account management, and consultative solution selling. This position is responsible for driving revenue growth through new client acquisition and expansion of existing accounts, ensuring alignment with MSX's business strategy and value proposition.
The purpose of this role is to expand MSX's market presence in North America by establishing and nurturing long-term relationships with automotive and mobility clients. The Account Executive will represent MSX's consulting and service portfolio, identify new business opportunities, and secure profitable contracts with OEMs, dealer networks, and fleet management companies. This role requires a strong commercial mindset, a solid understanding of consulting and service models, and the ability to translate client needs into actionable business solutions.
Key Accountabilities:
Achieve annual revenue, margin, and growth targets as defined in the regional sales plan.
Manage and expand relationships with assigned key clients, ensuring high levels of satisfaction and retention.
Identify, qualify, and secure new business opportunities within the automotive and mobility consulting domain.
Develop and maintain a robust opportunity pipeline and accurate forecasting through the CRM system.
Ensure that all commercial activities are aligned with MSX's business objectives, value streams, and operational capabilities.
Represent MSX professionally in all client interactions, industry forums, and events.
Collaborate cross-functionally with internal stakeholders to ensure coordinated, client-focused strategies.
Lead the full sales cycle, from lead generation and prospect qualification to proposal development, contract negotiation, and deal closure.
Prepare tailored commercial offers and presentations reflecting client objectives and MSX's strategic capabilities.
Build and maintain strong relationships with senior client stakeholders (typically Director and VP level).
Define and execute account strategies in collaboration with Value Stream leaders to ensure solution alignment and delivery feasibility.
Work closely with Value Streams, Finance, HR, and Leadership Teams to develop proposals, establish pricing, and align resources for business execution.
Monitor account profitability and ensure the commercial sustainability of all contracts.
Conduct regular business reviews with clients to discuss performance, opportunities, and future development.
Contribute to the preparation of annual sales forecasts, strategic plans, and market analysis reports.
Maintain full compliance with MSX commercial policies, governance, and ethical standards.
Qualifications
Bachelor's degree in Business, Marketing, Engineering, or related field. A Master's degree (MBA) is preferred.
Formal sales or account management certifications (e.g., Miller Heiman, SPIN Selling, Challenger) are an advantage.
7-10 years of experience in B2B consultative sales, specifically within automotive services or mobility consulting. Proven success in selling service and consulting solutions to OEMs, dealer networks, and fleet management companies. Experience within OEMs or dealerships is not relevant.
Demonstrated track record of meeting or exceeding sales targets, managing complex deals, and developing long-term client relationships.
Deep understanding of the automotive and mobility ecosystems, including trends in electrification, connectivity, and digital transformation.
Proficiency in CRM systems (Salesforce, HubSpot, etc.) and sales analytics tools. Strong command of Excel, PowerPoint, and data visualization platforms.
Excellent communication, negotiation, and presentation abilities; strategic mindset; resilience and self-motivation; capacity to operate independently and manage multiple priorities.
Ability to work effectively across functions, particularly with Value Streams, Finance, HR, and Leadership Teams, to drive commercial alignment and success.
Fluent English is mandatory; additional languages are a plus.
Valid driver's license and ability to travel frequently across the United States.
Must live within 20 miles of Torrence, Irvine, and/or Fountain Valley, California
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120K - $145K base and sales incentive.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Automotive Detailer / Lot Attendant - Entry Level
Bogart, GA job
We're hiring for entry-level auto roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you'll have a number of positions to choose from:
Detailer: detailing vehicles, including washing, interior cleaning, and exterior buffing
Lot Attendant: move vehicles from one department to the next in our Inspection Centers
Photobooth Associate: take photos of our vehicles so customers can see our vehicles in our spinners
Inspection Associate: inspect the interior and exterior of the vehicles and accurately identify any imperfections/defects
Pay: Starting pay for this position is $15/hr.
Schedule: We offer two shifts at this location. Please keep in mind that all locations are subject to mandatory overtime based on business need.
First shift: Mon-Fri 6am-3pm
Second shift: Mon-Thurs 4:30pm-3:30am
Location: Our inspection center is located at: 63 Pierce Rd Winder, Georgia, 30680
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
How To Get Started - join the Carvana team by applying on this page!
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.