MTM jobs - 47 jobs

What will your job look like? The Ombudsman is MTM's designated member advocate responsible for investigating issues and working towards resolution for all members in the assigned region in accordance with client requirements and MTM policies and procedures. The Ombudsman partners with advocacy groups, other local and State Ombudsman, and providers while acting as a resource to assist members whose issues may exceed MTM contract requirements. This role must reside in TX. Travel within the State is required. What you'll do: Identify and report systematic issues that leads to complaints and work to develop a solution Know and drive processes, based on the contract requirements, partnering with market leadership Attend meetings with advocacy groups on behalf of MTM Identify special advocacy groups and tribal organizations and provide company related educate on the benefits of a partnership Handle specialized trips and member interactions and escalation Determine which groups will be best utilized within the organization based on assigned market needs Determine outreach plan that their assigned market needs Host and manage Member Advisory Committee (MAC) meetings Participate in Transportation Advisory Committees (TACs) meetings Create market specific resources and presentations, based on the needs of the market Participate in ride along with the member to determine appropriate service was provided Investigate and document all reported issues, providing thorough and timely follow up Analyze data, and present information to improve member experience Develop and Implement processes to improve member experience in coordination with on site and corporate stakeholders Document escalations and action plans in the appropriate intake systems Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time Educate and provide members information on their rights Triage complaints submitted via fax, voice mail or email Provide follow up contact to recipients per their request in regards to complaint resolution Use complaint data to recommend education and process improvement Proofread any data submitted to the state for escalated issues Monitor and report on members access to MTM as it relates to those with disabilities, language barriers and technology What you'll need: Experience, Education & Certifications: High school diploma or GED 2+ years' experience in a role within Quality Management, Health Care, Social Work or member advocacy 2 + years' experience in Customer Service Experience delivering presentations both in person and virtually Skills: Excellent communication skills, with an emphasis on grammar and spelling A working knowledge of contracts Ability to tactfully question and obtain information Excellent organizational and interpersonal skills Demonstrated ability to manage multiple priorities Ability to handle confidential information in a professional manner Ability to accomplish duties/tasks with little direct supervision Ability to prioritize tasks and deadlines Excellent presentation skills Ability to problem solve and troubleshoot Ability to communicate with all levels of employees as well as external customers Ability to build relationships Ability to use basic office equipment Proficient in Microsoft Office Suite Even better if you have... Some college preferred Ombudsman experience or certification, strongly preferred (CO-OP) What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave \Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $55,920 Salary Max: $60,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Remote | Eastern Time Zone preferred Drive enterprise partnerships. Shape the future of total talent solutions. Lead strategic growth at a national scale. Tailored Management is seeking a highly skilled National Account Executive to spearhead growth across our RPO, EOR, and Direct Sourcing service lines. This is a high-impact, client-facing role responsible for building strategic relationships, driving enterprise sales cycles, and expanding our footprint within the external workforce and talent acquisition ecosystem. As a key member of our business development organization, you will work closely with the CEO, Director of Business Development, and internal operational stakeholders to execute a long-term, high-growth sales strategy. This role requires a confident communicator, a proactive hunter mentality, and a strong ability to influence senior-level decision-makers across HR, Procurement, and Operations. Role Overview The National Account Executive is responsible for developing and executing strategic sales plans that expand Tailored Management's total talent solutions-including RPO, EOR, Direct Sourcing, Contingent Labor, Direct Hire, MSP, and consultative services. This role includes prospecting and cultivating new relationships, presenting value-driven solutions to enterprise and mid-market clients, and managing high-level engagements that align with long-term organizational goals. Key Responsibilities: Business Development & Client Acquisition Proactively identify, pursue, and secure new client relationships across the external workforce and talent acquisition markets. Generate and qualify consistent RFI, RFQ, and RFP opportunities that lead to sustained revenue growth. Engage prospective clients through targeted prospecting, referrals, and strategic use of sales technology and enablement tools. Lead hands-on sales execution during early-stage development of the team, actively participating in outreach, relationship-building, and client acquisition. Deliver polished, persuasive, and tailored presentations that clearly communicate business value and outcomes. Build and scale high-performing sales initiatives while fostering a culture of accountability and continuous improvement. Influence and engage C-suite and senior-level decision-makers, positioning Tailored Management's solutions within complex enterprise environments. Collaborate as a strategic thought partner to the CEO and Director of Business Development, contributing to forecasting, long-range planning, and go-to-market strategy. Client & Internal Partnership Develop and maintain strong relationships with referral partners and key industry stakeholders to generate ongoing opportunities. Partner closely with Recruiting, Client Services, and Onboarding teams to ensure seamless implementation and client success. Uphold the highest standards of professionalism, ethics, and organizational representation. Operational Excellence Meet or exceed established sales goals, activity metrics, and pipeline benchmarks. Maintain accurate, timely CRM documentation for all activities, pipeline stages, and outcomes. Support smooth transitions from sales to operations with clear communication and cross-functional coordination. Qualifications: Education & Experience 5+ years of B2B sales experience within professional services, contingent workforce management, PEO/PEO-adjacent environments, or related total talent solutions. Strong familiarity with external workforce models, including RPO, EOR, Direct Sourcing, Contingent Labor markets, or workforce solutions (preferred). Proven success selling into HR, Procurement, and senior leadership within mid-market and Fortune-level organizations. Skills & Competencies Demonstrated success in consultative, trust-based sales environments. Skilled in navigating complex sales cycles (typically 6-18 months). Strong proficiency in selling Contingent Workforce, MSP, RPO, EOR, and Direct Sourcing solutions. Exceptional communication skills, including the ability to influence and present to executive stakeholders. Comfortable operating in a fast-paced environment with a proactive, solutions-driven mindset. Confident public speaker with the ability to deliver compelling, tailored presentations. Willingness to be hands-on during high-growth phases and team ramp-up. Proficiency with CRM and sales enablement tools for tracking activity, pipeline health, and performance metrics.

Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary. Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. Back up operator calls. Obtains all required information from caller and accurately inputs information into computer system. Locates nearest rental agency or body shop and provides client/driver with all necessary information. Deal with any outside vendor problems/questions as necessary. Contacts tow/glass to arrange for tows or glass repair and warm transfers callers. Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters. Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance. Backs up all fax/email claims submitted Communicates with all contacts in a highly professional and courteous manner at all times. Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: Send loss notices on non-drivable vehicles. Handle notifications on serious injuries/fatalities as needed based on client parameters. Send assignments to body shops for non-drivable vehicles when necessary. If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations. Ensure proper transferring of phone lines Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer's shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today's risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

A Third-Party Claims Supervisor is responsible for overseeing a team of claim representatives and claim specialists who manage claims made by individuals or entities against our clients. The core objective is to ensure that claims are handled accurately, efficiently, and in compliance with all relevant laws, regulations, and company policies, while also providing excellent customer service and team leadership. ESSENTIAL DUTIES & RESPONSIBILITIES: Includes, but is not limited to, the following: Team Supervision and Management: Supervise and manage a team of claims adjusters/specialists, including hiring, training, mentorship, coaching plans and performance evaluations. Claims Oversight: Oversee the start-to-end claims process, including intake, investigation, evaluation, negotiation, and settlement of claims. Quality Assurance & Compliance: Conduct regular quality audits of staff work to ensure compliance with company policies, procedures, and all applicable state and federal regulations. Complex Claim Resolution: Act as an escalation point for complex or contentious claims, assisting staff with coverage investigations, liability analysis, and settlement negotiations. Workflow & Efficiency: Monitor team workloads, manage diaries, and implement process improvements to optimize performance, productivity, and customer satisfaction. Communication & Reporting: Serve as a liaison between the company, clients, claimants, attorneys, and other third parties. Prepare and present reports on claim metrics, trends, and operational performance to management. Reserve Management: Ensure the appropriate and timely establishment and adjustment of claim reserves to reflect potential exposure. Litigation Support: Coordinate with the client, legal counsel and third-party administrators (TPAs) on litigated claims. Fraud Detection and Prevention: Monitor claims to identify potential fraud, referring suspicious activities to appropriate authorities and/or management. Data Analysis and Trend Identification: Analyze claims data and statistics to identify patterns, trends, and areas for process improvements or risk management strategies for clients and internal departments. Vendor and Service Partner Management: Manage relationships with external service providers such as independent adjusters, appraisers, and contractors, ensuring quality and cost-effectiveness of their services. Client Relationship Management (for TPAs): Serve as a primary point of contact for self-insured clients, providing detailed reports, participating in client reviews, and ensuring service level agreements (SLAs) are met. Mentorship and Professional Development: Create professional development plans for employees, provide ongoing technical advice and guidance to staff, and assist with their performance evaluations, promotion, retention, and termination activities. License Tracking and Record Keeping: Maintain an accurate and up-to-date database or system of all required department, facility, or individual employee licenses, permits, and certifications. This includes tracking expiration dates, status, and related documentation. Maintaining Licensing: Maintain insurance adjuster licensing as required in all states. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High School Diploma/GED: This is the basic minimum requirement for entry-level claims roles. Associate's or Bachelor's Degree: Most employers prefer candidates with a degree in Business Administration, Finance, Risk Management, Insurance, or a related field. Prior Claims Experience: A minimum of 2-5 years of technical experience in claims processing or adjusting is typically required. This experience should ideally involve handling complex or litigated claims, coverage investigations, and liability analysis. Supervisory/Leadership Experience: Previous experience in a supervisory, team lead, or mentorship role is highly preferred, demonstrating an ability to guide and manage a team. Industry-Specific Knowledge: Strong knowledge of specific claim types (e.g., general liability, commercial auto, property and casualty) and related regulations is essential. LICENSING: Ability to obtain and maintain insurance adjuster licensing as required in all states. ORAL COMMUNICATION SKILLS: Active Listening: This is arguably the most important skill. It involves fully concentrating on what is being said, understanding the message, and paying attention to non-verbal cues. This helps in collecting accurate information, showing empathy, and ensuring all parties feel heard. Clarity and Conciseness: The ability to convey complex information, such as insurance policies or claim decisions, in simple, straightforward language is crucial. Avoiding industry jargon and getting straight to the point prevents misunderstandings and saves time for all involved. Empathy and Emotional Intelligence: Claims often involve sensitive situations or frustrated individuals. Displaying empathy-acknowledging and sharing the feelings of others without necessarily agreeing with their position-helps de-escalate conflict and builds rapport. Tone, Volume, and Pacing: How you speak is as important as the words you use. A calm, confident, and respectful tone helps build credibility and ensures the message is received as intended, especially during difficult conversations. Pacing your speech to avoid talking too quickly also helps the listener process information. Confidence: Speaking with assurance demonstrates professionalism and competence. This doesn't mean being overbearing, but rather being prepared and assertive, which helps gain the trust of clients, team members, and management. Audience Awareness and Adaptability: Different situations and people require different communication styles. A conversation with a C-level executive might be formal and data-focused, while a discussion with a frustrated claimant might require a more patient and empathetic approach. Negotiation and Conflict Resolution: A claims supervisor frequently engages in negotiations and manages disagreements. Strong oral skills enable effective persuasion, working toward agreements, and resolving divergent interests in a constructive manner. Non-Verbal Communication: Body language, facial expressions, and eye contact play a significant role in communication. Maintaining appropriate eye contact and an open posture conveys engagement and honesty, while a lack of eye contact can imply disinterest or untrustworthiness. Giving and Receiving Feedback: Both providing constructive feedback to team members and accepting criticism from superiors or clients are vital. This fosters a culture of continuous improvement and open dialogue within the department. PREFERRED KNOWLEDGE, COMPENTENCIES & SKILLS: Leadership and Management: The ability to motivate, train, and mentor a team effectively, manage performance, and resolve conflicts. Analytical and Problem-Solving Skills: Essential for evaluating complex claims, identifying discrepancies, and making sound, data-driven decisions. Communication Skills: Excellent verbal and written communication skills are crucial for interacting with claimants, clients, legal counsel, and senior management. Attention to Detail: Meticulousness in reviewing documents, policy language, and regulations is vital to prevent errors and ensure compliance. Negotiation Skills: Strong ability to negotiate settlements effectively with various parties, including attorneys. Technical Proficiency: Competency with claims management software/systems (e.g., Guidewire, Duck Creek), Microsoft Office Suite (especially Excel for data analysis), and data analysis tools. Regulatory Knowledge: In-depth understanding of relevant state and federal insurance regulations and compliance standards. Deep Industry Knowledge: Comprehensive understanding of the insurance industry, including property & casualty, general liability, commercial auto, and workers' compensation lines of business. Claims Management Methodologies: Knowledge of best practices for claims investigation, evaluation, negotiation, subrogation, and resolution processes, including fraud detection techniques. MATHEMATICAL SKILLS: Basic Arithmetic and Calculation: The ability to perform fundamental operations (addition, subtraction, multiplication, division) quickly and accurately is essential for calculating damages, reviewing invoices, verifying expenses, and processing payments. Estimation: Using available data to estimate the potential future cost of a claim (setting reserves). Projections: Forecasting potential claim outcomes based on historical data and current trends. Metrics Review: Analyzing performance metrics, such as claim frequency, severity, closure rates, and loss ratios. Statistical Comprehension: Understanding basic statistics used in reports (e.g., averages, medians, percentages) to make informed decisions. Attention to Detail and Accuracy: Ensuring all calculations are performed without error is critical. A simple mistake in a calculation can lead to underpayment of a claimant, resulting in litigation, or overpayment of a claim, leading to financial loss for the company. Physical Demands and Working Conditions The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. WORK SCHEDULE Flexible work arrangements available, two business days remote work after training completion. Standard schedule: Monday through Friday, 8:00AM - 5:00PM.

For more than 25 years, GCG has earned the confidence and respect of the legal community when it comes to handling administration services for class action settlements, bankruptcy cases, and legal notice programs. During that time, we have been entrusted with the administration of complex, international class action settlements as well as high-profile bankruptcy cases of national import. We have processed tens of millions of claims, mailed more than 287 million notices, handled over 28 million calls, and distributed billions of dollars with demonstrated accuracy and efficiency. The breadth and depth of our experience, our responsiveness to clients' needs, our global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring administrative support. With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a nationally recognized noticing expert, a team of software engineers, call center professionals, in-house legal advertising specialists, and graphic artists with extensive website design experience, GCG 's resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity. Job Description The Windows Administrator's role is to configure, administer, monitor, and maintain Microsoft Windows Server Infrastructure and manage hardware requirements supporting the business needs. Work with Network Operations team to maintain the hardware and software infrastructure throughout the organization. Responsibilities: Build, administer, maintain and update Windows Server infrastructure and provide support to local Senior Windows Administrator. Support the direction of the organizations infrastructure with ability to learn new technologies and skills and provide solutions to changing business requirements. Communicate and interact with the Senior Windows Admin Team. Troubleshooting and researching technical issues. Monitor network performance and work with network engineers to determine solutions when issues arise. Qualifications Bachelor of Science degree in Information Technology and three to four years' experience in the IT or related field for equivalent. MCITP is desirable. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. General understanding of Microsoft operations systems. Basic understanding of Microsoft SharePoint 2010 and MS SQL 2008 R2. Solid knowledge of Microsoft Windows Server 2008 R2 operating systems and understanding of basic Microsoft networking. Additional Information Please forward resume and cover letter with salary requirements. This position is not eligible for relocation assistance. GCG , Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.

Works closely with the Manager of Client Engagement to assist in facilitating the Fleet Response Client Engagement program including scheduling, coordinating, recording meeting minutes and managing follow-up items from each meeting. This program exists to assist existing clients to make recommendations that strengthen and sustain relationships. Essential Duties and Responsibilities Includes, but is not limited to, the following: Existing Client Support: Routinely schedule and coordinate meetings and presentations Routinely construct and complete Request for Proposal (RFP) documents for existing and potential clients Routinely assist in the construction of Sales proposals and written communication pertinent to new and existing clients. Routinely communicate internally the results of client meetings and action items to ensure timely task completion and all departments are informed Routinely communicate externally the results of client meetings, action plans and follow-up items Answers questions, recommends services to address customer concerns and responds to client requests Completes Software demonstrations to existing and potential clients. Facilitates software training and new account set up. Evaluates repeated client requests to determine integration into standard processes/procedures and conducts data reviews to identify areas of improvement. Responsible for data compilation of assigned client's account performance metrics. Demonstrates ability to compile data and speak to client's about what the data means as it relates to their account's performance. New Client Support: Coordinates with internal and external stakeholders to facilitate new accounts Coordinates implementation and roll out calls for new clients and new accounts Sales Support: Participate in Sales Demonstrations (Demos) and talk through all product lines Produce specialty sales PPT as needed Participates remotely and in-person with clients to gather feedback on service and ensure customer satisfaction. Works closely with Client Services and Business Development management to coordinate client requests and meet evolving client needs Tactics of the Role: Weekly meeting with Manager of Client Engagement Rolling quarterly book of business review with assigned Sales Manager Regular meetings with assigned clients to discuss account performance and account needs. The above statements are intended to describe the general nature and level of work being performed by individuals assigned this position. They are not to be construed as an exhausted list of all responsibilities, duties, and skills required of individuals performing this job. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university preferred; minimum three years client management experience required. Ability to write reports, business correspondence, and procedure manuals. Ability to utilize Microsoft Word, Excel, and other Microsoft Office Products Effectively deliver information and respond to questions from groups of managers, clients, and customers. Experience presenting data to clients/peer groups preferred LANGUAGE SKILLS Strong interpersonal skills to ensure excellent internal and external customer service. Excellent written and verbal skills. TECHNICAL SKILLS Highly motivated, strong initiative, self-starter with team focus. REASONING ABILITY Strong ability to multi-task and manage time effectively. Strong investigative and organizational skills. PROFICIENCY Demonstrates dependability, punctuality and excellent attendance. Ability to work independently and collaborate with peers. Physical Demands and Working Conditions The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. WORK SCHEDULE Monday - Friday, 8:30 am - 5:30 pm This role requires in-office presence in Hudson for at least 50% of the scheduled workweek after successful completion of the probationary period.

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! MTM Transit, in partnership with Job and Family Services, are looking for Non - CDL Drivers to join our team in Cincinnati, OH. We currently have training classes that start every other week! What's in it for you: Hourly Rate: $17.50 Affordable benefits including Medical, Dental and Vision Paid Training & Overtime Paid Holidays & Paid Time Off (PTO) 401(k) with Company Match Internal career growth opportunities What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Must be 21 years of age or older Must possess a valid Ohio Class D driver's license or ability to obtain within 3 months of start Must have a minimum of 2 years driving history No DUI or DWI convictions No more than 6 points on driving record Must pass criminal background check investigation & Motor Vehicle record check Valid authorization to work in the United States Must provide a resume with a minimum of 10 years work history S kills: Ability to use a tablet, GPS, two-way radio, or other electronic device Ability to maintain high level of confidentiality Ability to communicate with others and comprehend instructions Ability to understand highway traffic signs, signals, maps, manifests, and schedules Ability to obtain knowledge of FTA, ADA, and DOT regulations Familiarity with the main roadways and major highways in the service area What You'll Do: Provide safe and reliable transportation Demonstrate excellent defensive driving skills Provide excellent customer service to both internal and external stakeholders Must assist with passenger loading and unloading from vehicle Must assist with any mobility device and securement as required for safety protocols Ensure the on-time pick-up and drop off of the customer Demonstrates understanding and sensitivity to the needs of older adults and individuals with disabilities Complete thorough vehicle pre-trip, post-trip, and DVI inspections as required Complete paperwork as required Utilize tablets or electronic devices as required MTM Transit is Proud to be an Equal Opportunity Employer MTM Transit is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law. #MTMTRANSIT

What will your job look like? The Program Director works in collaboration with operations, MTM support departments, and Transportation Providers to ensure the most appropriate and cost-effective delivery of transportation services. The Program Director also acts as the internal liaison between MTM departments and the Client to ensure MTM is fully compliant with contract requirements. *To be considered for this role you must reside in the State of Minnesota* What you'll do: Provide leadership and management of direct and non-direct reports Ensure business outcomes and contract goals are defined and met Gain knowledge of and understand all aspects of the Client and the contract Maintain, understand and effectively communicate Client expectations Educate the Client on MTM procedures Establish a working relationship with the Client and act as a liaison to ensure their expectations are met and any requests for information are responded to in a timely manner to the satisfaction of the Client and MTM Track and maintain department budget in order to meet established financial goal Conduct quarterly Town Hall meetings with all levels of staff Monitor Client Satisfaction beyond statistical data Be available as Client's key contact for any issues relating to the program Maintain a strong working relationship with key Client personnel Work with the Client to follow through on service issues, troubleshooting problems and concerns, complaints and education Regularly hold and document satisfaction meetings with the Client Identify and manage stakeholders' expectations during all phases of the contract Ensure regular interaction with internal departments Continuously plan for growth and issue resolution Keep abreast of changes to NET program rules, regulations, and policies Ensure regular interaction with transportation providers, facilities, and internal departments to ensure safe and quality transportation services are being delivered Ensure ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with corporate processes and goals Provide development and career guidance to local staff Work across all departments to ensure the cost of transportation service delivery is within the budget Conduct and process disciplinary actions and terminations as needed What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. At least 5 years of experience managing or providing key leadership support for a Medium sized, profitable operations teams in a multimillion contract environment, 7 years preferred Experience with contract implementation Experience establishing and managing all aspects of performance management Experience managing complex contracts with SLA's and government compliance Experience managing a large team of both direct and indirect reports Experience managing employees at all levels of the organization Must possess a valid driver's license Skills: Strong leadership, mentoring & coaching skills Strong conflict management skills Strong persuasion and negotiation skills Strong decision making skills involving complex data Strong and effective communication skills Strong business and financial acumen Strong analytical and strategic planning skills Ability to build and manage a strong team Ability understand and communicate Company vision Ability to establish and maintain operational structure Ability to build and maintain good relationships with community agencies and other critical stakeholders involved in healthcare access issues Ability to maintain a high level of confidentiality Excellent interpersonal skills and the ability to work with a variety of people and job positions Excellent organizational skills with the ability to manage multiple concurrent projects Excellent problem solving skills with the ability to anticipate and resolve problems Knowledge of managed care, quality improvement, contracting High cognitive skills Proficient in Microsoft Office Suite Even better if you have... Bachelor's Degree, preferred Certified Project Management Professional or Associate Certification desired (PMI) preferred Experience with Lean processes; Six Sigma Certification preferred Experience working with Medicaid and/or State programs preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $90,720 Salary Max: $113,400 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

In this position, you'll be based at the Columbia office for a minimum of three days a week, with the flexibility to work from home for some of your working week. If you have a remote location recorded in Fusion this arrangement will continue to be honoured if you are successful in your application, provided that: * You have a formal accommodation due to a disability, medical or legal reason that enables you to work remotely * You're a redeployment candidate who is under notice of redundancy * You were moved to a remote contract as your office was closed We give you a world of potential We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America. If you have a passion for customer service, and a desire to be part of a globally-diverse organization, then you need look no further for your next opportunity! A role you will love As an Operations Analyst III in our Default and Special Services (D&SS) team, you will be responsible for helping to coordinate and provide subject matter expertise on the various operational processes across all groups in D&SS. You will assist in assessing, developing, and implementing group processes and systemic enhancements. You must have excellent communication skills, be an effective team-player, and able to juggle multiple priorities. Be comfortable with new technology, quickly grasp new concepts, and able to work effectively with your team in handling both high-level concepts and detailed analysis. Some of your key responsibilities may include: * Partner with subject matter experts to analyze operational processes, design process mapping, and problem-solve to identify root cause and most viable solutions * Develop side by side analysis to quantify capabilities and identify gaps between existing and proposed processes or applications * Test the feasibility of new ideas, develop, and document new processes, and re-engineer existing functions to capture efficiencies or reduce risk * Develop and articulate subject matter expertise on a variety of functions responsible for critical processes * Work within a team to compile, analyze, and interpret data to make strategic and tactical recommendations to business managers * Invoice Management: o Manage internal and external expenses o Coordinate client team interaction o Research and reconcile position breaks o Enhance and manage multiple databases, including MS Access o Create systems and maintain records of the organization o Interface with internal and external senior management * Additional Responsibilities: o Support administrative tasks to further D&SS adherence to its policy and procedures o Fulfill Secretarial committee role as assigned o Manage primary system of record update process and report generation o Interface between D&SS, client teams and legal personnel o Support innovation and business growth initiatives What will you bring to the role? As you've probably gathered by now, we are looking for somebody with a strong background in building internal, cross organizational and external customer relationships, and who can meet critical deadlines on complex accounts. You will possess the ability to collaborate with various stakeholders to achieve client and internal business support success. Other key skills required for the role include: * Minimum of 3 years of experience with Corporate Trust experience; or a Bachelor's degree in lieu of direct experience * Ability to use judgment to identify and resolve problems and escalate as appropriate * Strong analytical/critical thinking skills for problem resolution * Ability to navigate multiple computer systems, applications and utilize search engine tools to locate critical information * Strong experience understanding and translating legal/complex documents * Outstanding troubleshooting and resolution skills * Ability to partner and coordinate with other functions on projects * Advanced Microsoft Excel proficiency and other MS Office Suite Rewards designed for you * Compensation. The typical base pay range for this role is $25- $36/hr. This base pay is specific to Columbia, MD and may not be applicable to all locations. This range reflects our good faith effort to pay fairly based on our job evaluation of this role and we tailor our offers within the range based on the selected candidate's relevant knowledge, skills, experience, and other job-related factors. * This pay is specific to the United States, and a direct currency conversion will not be representative of salaries in our other global locations. For salaries in other countries please reach out to the talent acquisition partner recruiting for this role.

Job Summary:The Senior Full Stack Engineer will lead the design, development, and maintenance of internal tooling that empowers our operational teams to deliver exceptional support for our customers. Working within a small, agile team, you'll have significant ownership over the systems that keep our business running smoothly and our customers satisfied. As a senior member of the team, you'll help set technical direction, mentor other engineers, and bridge the gap between operational needs and technical solutions. The impact you'll have extends beyond code-you'll shape the tools that directly influence our team's efficiency and our customers' experience. We're looking for an enthusiastic self-starter who thrives on ownership, values collaboration deeply, and is passionate about building quality software that solves real problems for real people.Responsibilities: Performance Outcomes Development of Products and Systems The Senior Full Stack Engineer is a seasoned professional who drives technical excellence across both frontend and backend systems. You'll own the full lifecycle of features from conception through deployment and maintenance, with deep expertise spanning the entire stack. You're comfortable making architectural decisions, evaluating trade-offs, and choosing the right approach for the problem at hand-not just the technology you know best. You will: Own end-to-end features for internal operational tooling, from database to user interface, making architectural decisions that balance immediate needs with long-term maintainability Drive technical design for new systems and major enhancements, creating proposals that consider scalability, performance, security, and developer experience Establish standards and best practices for code quality, testing, and deployment within the team Anticipate and solve problems proactively, identifying technical debt, potential bottlenecks, or operational pain points before they become critical Think strategically about how internal tools impact operational efficiency and customer experience, not just completing tickets Champion quality through comprehensive testing strategies, thoughtful error handling, and systems that are resilient and maintainable Technical responsibilities include: Full Stack Development: Design and implement robust, scalable full-stack solutions using modern technologies (React, Node.js, C#/.NET, or similar) Build intuitive, responsive UIs that operational teams want to use, applying web client best practices including performance optimization, responsive design, state management, and modern browser capabilities Architect backend systems that handle operational workflows, data processing, and integrations efficiently using .NET Core and related technologies Work within and contribute to microservice architectures, understanding service boundaries, inter-service communication patterns, and distributed system considerations Design and optimize database queries for performance Build and maintain APIs that serve both internal tools and integrations with other services Quality and Reliability: Write production-ready code with comprehensive testing (unit, integration, and end-to-end) Apply web client best practices for security (XSS prevention, CSRF protection, content security policies), performance (code splitting, lazy loading, caching strategies), and user experience Design monitoring and alerting strategies to ensure system reliability Lead incident response when issues arise, conducting thorough post-mortems and implementing preventive measures Take ownership of mistakes, treating them as learning opportunities and ensuring the team improves from them Technical Leadership: Evaluate and introduce new technologies and approaches that improve team productivity Break down complex problems into manageable pieces for the team to tackle Make pragmatic decisions that balance perfect solutions with shipping value to users Document architectural decisions and system designs for team knowledge sharing Engagement and Collaboration As a senior engineer on a small team, you're not just writing code-you're building the team culture and ensuring everyone succeeds together. You understand that internal tooling means your customers are your colleagues, and their success is your success. You actively seek feedback from operational users, translate their needs into technical requirements, and maintain strong relationships across the organization. You will: Mentor and guide junior and mid-level engineers, helping them grow their skills through code reviews, pair programming, and technical discussions Collaborate cross-functionally with operational teams, product stakeholders, and other engineering teams to understand needs and deliver solutions that truly solve problems Lead by example in all aspects: code quality, communication, work ethic, and how you handle challenges and setbacks Foster a culture of quality and collaboration, where the team feels empowered to challenge ideas constructively and strive for excellence together Champion the voice of operational users, ensuring their experience and efficiency are at the forefront of technical decisions Communicate effectively with both technical and non-technical stakeholders, translating complex technical concepts into business impact Collaboration responsibilities include: Lead technical discussions and architecture reviews with the team Participate actively in agile ceremonies, contributing to sprint planning and team processes Build strong partnerships with engineering and operational teams to understand pain points and validate solutions Share on-call responsibilities and help establish sustainable support practices Proactively identify opportunities to improve team processes, tools, and workflows Education, Knowledge, and Experience Required: 5+ years of professional software engineering experience with demonstrated progression in responsibility and impact Strong full-stack development skills across frontend (React, HTML, CSS, JavaScript) and backend (Node.js, .NET Core/C#, or similar) Deep understanding of .NET Core and modern .NET development practices Familiarity with web client best practices including performance optimization, security, responsive design, and modern web standards Familiarity with microservice architecture, including understanding of service boundaries, API design, inter-service communication, and distributed system patterns Proven track record of designing and delivering complete features or systems from concept to production Experience with SQL databases, including schema design and query optimization Solid understanding of software architecture patterns, design principles, and when to apply them Strong collaboration and communication skills-you can explain technical concepts clearly and work effectively with diverse stakeholders Quality-focused mindset with experience implementing testing strategies and CI/CD pipelines Highly Valued: Experience building internal tooling or operational support systems Understanding of message queues, event-driven architecture, and asynchronous processing patterns Hands-on experience designing, implementing, or evolving microservice architectures in production environments Familiarity with cloud platforms (AWS, Azure, GCP) and modern deployment practices Experience with monitoring, observability, and incident response History of mentoring or leading other engineers Contributions to technical documentation or knowledge sharing initiatives What Makes You Stand Out You're the right fit if you: Get genuinely excited about solving problems that make your colleagues' jobs easier Are a self-starter who sees what needs to be done and takes initiative without waiting to be asked Own your work completely-including the mistakes-and use them as opportunities to improve systems and processes Believe that team success > individual heroics and actively work to elevate everyone around you Are passionate about user experience, even when those users are internal operational teams Take pride in quality and understand that shortcuts today create problems tomorrow Are open-minded and adaptable, excited to learn new approaches and challenge assumptions (including your own) Thrive in a small team environment where your contributions have immediate, visible impact Our Commitment to You: We value engineers who bring enthusiasm, ownership, and a collaborative spirit. You'll have the autonomy to make meaningful technical decisions, the support to grow your skills, and the opportunity to directly impact how our company operates and serves customers. If you're passionate about building tools that matter and want to work with a team that values quality, collaboration, and continuous improvement, we'd love to hear from you. Additional Information:Location:Remote Job PostingDepartment:9310 EngineeringTime Type:Full time Commitment to Equal Opportunity PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination. If you require a reasonable accommodation to complete the application process, please contact Human Resources at: **********************************.

Recruit, develop and train Independent Associates and sell Legal & ID Theft Protection memberships affiliated with LegalShield, the leading legal services provider in the United States and Canada. This is not an employment opportunity. You are building a business of your own working from home. Most people start part-time while working elsewhere. There is an opportunity to earn advance commissions, overrides and long-term residual income.

For three decades, Garden City Group, LLC (GCG) has been the recognized leader in providing legal administrative services for class action, mass tort, and bankruptcy cases. The breadth and depth of our experience, responsiveness, global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support. GCG Media is GCG's in house advertising agency. For decades, GCG's clients have relied on us to achieve their legal noticing goals. Using our dynamic skills in strategy and planning, GCG has developed media campaigns in over 40 languages and close to 170 countries. GCG is continually looking for new ways to engage the marketplace and educate our clients in best practices to reach their target audience. Job Description The CCS is responsible for oversight of the CCRs. Supervisors must also ensure adherence and overall efficiencies of the CCRs. The CCS works directly with the Customer Care Managers and Sr. Managers to resolve any issues or concerns that may arise. Assist representatives with issue resolution and troubleshooting to resolve customer issues. Advise on technical and procedural questions. Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete team reports and ensure Key Performance Indicators (KPIs) are being met. Verify billable hours and make adjustments as necessary.Oversee Customer Care Representative schedule adherence and attendance. Support and communicate quality standards, processes, procedures and policies Qualifications Strong verbal and written communication skills with the ability to interpret and address claimant/client needs. Knowledge of contact center industry and best practices. Proficiency in Microsoft Suite. Ability to work with minimal guidance or supervision in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Skilled in providing outstanding customer service. Ability to defuse situations, identify and resolve issues. Ability to make quick, accurate and appropriate decision. Ability to lead an effective meeting in a team atmosphere. Additional Information Please submit resume and cover letter with salary requirements. GCG , LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.

Full-time Description We are seeking a smart, driven, and creative Financial Analyst to join our Financial Planning and Analysis Team. This newly created role will support month-end close activities, conduct contract and proposal analysis, and perform variance analysis. The ideal candidate will have a solid understanding of financial statements, accounting principles, and business processes. In addition to financial responsibilities, this role will support operations by driving production efficiency through data reporting and analysis. We're looking for a forward-thinking analyst who can efficiently interpret data, identify opportunities, and deliver actionable insights that add value to the business. The ability to work effectively in a remote environment and navigate ambiguity is essential. Target Salary Range: $60-75K Depending on Experience Preference given to applicants residing in Arizona, Colorado, Utah, Washington and Idaho Key Responsibilities: Create and manage proposals Perform variance and scenario analysis Manage cost allocations and production-related data Compile and validate financial and operational data from multiple sources (e.g., production databases, NetSuite, Analytics reports) Tie production data to financials and conduct in-depth analysis Support forecasting, customer/pricing analysis, and reporting Requirements Bachelor's degree in accounting, Business Management, or Finance 1-2 years of experience in business operations, finance, or accounting Required: Advanced Excel, strong collaboration and communication skills Preferred: SQL, ERP experience (NetSuite preferred), BI Tools Employment is contingent upon completing and passing a background check. MetaSource is an equal opportunity employer.

Job DescriptionDescription: We are seeking a Business Development Director to lead growth across the Public Sector SLED market (State, Local, and Education) by helping government agencies and public institutions modernize operations through secure, scalable digital transformation solutions. This senior, consultative sales role is ideal for a proven hunter who thrives in complex, multi-stakeholder environments and understands how to sell mission-critical outcomes-not just technology. You will partner with state and local government agencies, municipalities, courts, and public education institutions to digitize processes, strengthen cybersecurity and risk management, reimagine the government workforce, replace legacy platforms, and maximize budget efficiency-ultimately enabling Public Sector organizations to better serve constituents, students, and communities in today's digital-first environment. Target Pay Range: $100,000 to 135,000 + Commission Plan Responsibilities: Own the full sales lifecycle from opportunity creation through contract execution, including discovery, solution design, proposal development, negotiation, and closing for public sector clients. Drive revenue growth through a balanced focus on net-new client acquisition and expansion of existing government and education accounts, consistently meeting or exceeding assigned annual sales targets. Proactively create demand within the SLED market through executive-level prospecting, professional networking, social selling, industry events, and targeted outreach to state, local, and education decision-makers. Lead consultative discovery engagements to uncover operational inefficiencies, financial constraints, security risks, workforce challenges, and modernization priorities across agencies and institutions. Position and clearly articulate solution value, including intelligent document capture, content services, workflow automation, and process transformation, aligned to agency missions, compliance requirements, and ROI. Build, manage, and mature a large, diverse sales pipeline, ensuring consistent opportunity flow, accurate forecasting, and achievement of annual revenue and margin objectives. Engage cross-functional internal teams to develop, coordinate, and execute winning digital transformation solutions for clients. Develop, present, and negotiate tailored proposals and contracts that align with client requirements, procurement processes, funding cycles, and internal profitability expectations. Establish and maintain trusted relationships with executive decision-makers, influencers, coaches, and champions across organizations to gain insight, navigate complexity, and drive successful outcomes. Maintain accurate sales activity, pipeline, and forecast data using CRM tools (e.g., Salesforce), while actively participating in ongoing sales training and professional development focused on SLED markets. Requirements: Proven SLED sales experience: 8+ years selling digital transformation, SaaS, or technology-enabled services to state, local, and education organizations, with a consistent record of meeting or exceeding quota. Experience selling business process modernization technology and services to help clients achieve operational efficiency and transformation goals. Strong ability to uncover public agency needs, articulate value, build ROI-based business cases, and navigate long, multi-stakeholder buying cycles and formal procurement processes. Demonstrated success engaging CIOs, agency directors, superintendents, and other senior SLED leaders as trusted advisors and long-term partners. Advanced skills in opportunity qualification, forecasting, proposal development, and negotiations. Experience using CRM tools such as Salesforce or HubSpot. Deep understanding of SLED operating environments, funding cycles, and compliance constraints, combined with accountability, adaptability, and persistence in complex sales environments Remote opportunities are only available in the following states (with preference in the Northeast): Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and Wisconsin. Employment is contingent upon completing and passing a drug screen, background and credit check. MetaSource is an equal opportunity employer.

Job Summary:The Software Test Engineer is an important technical contributor in the organization who is responsible for testing software products and systems thoroughly before release to ensure they meet high quality standards. This includes understanding and documenting project requirements, defining and executing test cases and test plans, identifying defects and issues, and providing detailed reports on test results. The purpose of this role is to help the organization ensure that their software products meet customer needs, function as expected, and are free of bugs and errors. The impact of a Software Test Engineer on the company is significant, as their work can help prevent costly errors, improve customer satisfaction, and enhance the reputation of the organization.Responsibilities: Performance Outcomes Performance Outcome: Testing and Analysis of Products and Systems The Software Test Engineer is an entry-level engineer who will focus on verifying individual components of a product or system as they are learning the tools and processes for assuring the quality of software at scale. They contribute to the test execution, test automation, and test planning of the system. They will be learning how the system interacts with other components and will be developing expertise in the quality assurance process, as well as entry-level coding skills. Individual tasks include: · Assist in the collection and documentation of project requirements and help translate these into acceptance criteria. · Drive the development and maintenance of test cases, scripts, plans, and procedures for ongoing repeatable quality assurance (QA) processes to ensure delivery of high-quality systems. · Develop, execute, and troubleshoot comprehensive test scripts to validate the functionality of the application or system. · Maintain clear, well-organized test documentation, including documenting and prioritizing defects identified in testing with instruction of how to recreate, and participating in the development of end-user documentation. · Ensure either all defects are addressed in the project lifecycle resulting in the resolution of the defect, or the defect being moved to a future release. · Query backend databases as needed using SQL or other database tools as part of the validation process. · Engage in ongoing personal study of modern technologies and industry-related knowledge and skills. Performance Outcome: Engagement and Collaboration The Software Test Engineer will work closely with their teammates and neighboring teams' software test engineers, software engineers, DevOps engineers, product managers, and others. They will welcome and seek opportunities to learn and grow from more senior engineers as they also continue to develop their skills. Engagement responsibilities include: · Work closely and effectively with teammates, which may include fellow software test engineers, software engineers, DevOps engineers, program/product managers, and others. · Contribute to the implementation of dynamic requirements/initiatives with teammates, cross-team collaborators. · Actively participate in team meetings and events. Education, Knowledge, and Experience · 0-2 years of industry experience in software test engineering (quality assurance) · Bachelor's degree in Computer Science or related field, or equivalent industry experience- preferred · Knowledge of software testing methodologies and the software development life cycle (SDLC) and software testing life cycle (STLC) · Knowledge of SQL query · Experience implementing and automating end-to-end tests · Experience testing APIs Attributes: o Effective written, verbal, and interpersonal communication skills o Willingness to learn new approaches and technologies o Ability to work well with other engineers in a collaborative environment o Attention to detail and quality o Open-minded approach to new ideas and approaches o Willingness to challenge others and be challenged o Share in the goal of creating the best design and architecture possible FLSA Status Exempt Physical Requirements/ Work Environment Employee must be able to sit or stand for long periods of time, with the physical ability to work at the computer or other sedentary tasks for long periods of time. Employee can conduct duties discreetly and impartially. If working remotely, employee is able to work in a space that allows them to effectively complete their job tasks, including having reliable internet connectivity and the ability to participate effectively while on phone and video calls. Employee has regular and predictable attendance and punctuality. Additional Information:Location:Remote Job PostingDepartment:9312 Information TechnologyTime Type:Full time Commitment to Equal Opportunity PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination. If you require a reasonable accommodation to complete the application process, please contact Human Resources at: **********************************.

We are looking for college students going into their Junior or Senior year to be part of our 2026 Fleet Response Summer Internship Program! You'll get hands-on exposure to our business that includes real projects that will challenge you and grow your skills, alongside mentors who want to see you succeed in your education and your career. INTERNSHIP OPPORTUNITIES: Claims Management Client Support Information Technology Accounting About Fleet Response: Established in 1986, Fleet Response is a Specialized Auto Third Party Administrator (TPA) offering claims, safety, and compliance solutions for your fleet, risk, and safety teams. Our services include first party auto, third party property, and general liability claims management as well as subrogation services. Our goal is to manage all aspects of the claims process with a focus on controlling costs and cycle time. For more information, visit ********************* Please Note: Fleet Response is located in Hudson, OH. Job Summary The role of Intern is expected to learn the ins-and-outs of our daily routines and procedures. The intern will focus on learning how the organization and assigned department runs. Essential Duties and Responsibilities Includes, but is not limited to, the following: Answer phone inquiries, direct calls, and provide basic company information; oversee mail deliveries, packages, and couriers Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed Assist in preparing information and research materials; create and maintain PowerPoint presentations Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files Manage databases and input information, data, and records Research and gather documentation related to assigned department tasks Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms; update company calendars Attend company functions and networking events Shadow multiple office positions and train in a variety of tasks Responsibilities may vary based on assigned functional area within the organization. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High school degree or equivalent; must be enrolled in an accredited university/college program to receive credit Must be 18 years of age. LANGUAGE SKILLS Strong interpersonal skills to ensure excellent internal and external customer service. Excellent written and verbal skills. Ability to write business correspondence, and professional presentations Effectively deliver information and respond to questions from groups of managers, clients, and customers. TECHNICAL SKILLS Highly motivated, strong initiative, self-starter with team focus. REASONING ABILITY Strong ability to multi-task and manage time effectively. Ability to write business correspondence, and professional presentations Effectively deliver information and respond to questions from groups of managers, clients, and customers. PROFICIENCY Demonstrates dependability, punctuality and excellent attendance. Ability to work independently and collaborate with peers. Physical Demands and Working Conditions The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed clearly and understandably both in person and over telephone. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is currently seeking qualified candidates to work at our corporate office. Please Note: Fleet Response is located in Hudson, OH. We are looking for college students going into their Junior or Senior year to be part of our 2026 Fleet Response Summer Internship Program! You'll get hands-on exposure to our business that includes real projects that will challenge you and grow your skills, alongside mentors who want to see you succeed in your education and your career. Please apply by March 31st. Monday - Friday 8:00 AM - 4:30 PM

We're looking for highly motivated individuals who are ready to take their income to the next level with one of the fastest growing window companies in the country. We will provide you with all the training and resources that you need in order to reach your full potential. Our fast-track training program and industry-leading commission structure enables top salespeople to make $250,000 plus PER YEAR! Joining our team means that you: Master sales skills in the recession-proof industries of windows and doors Immerse yourself in a culture of personal and leadership development Enjoy an incentive-based culture that rewards you with unforgettable trips, extravagant dinners, and custom merchandise Achieve financial freedom so you can work hard, play hard, and enjoy a flexible lifestyle Compensation and Benefits Uncapped commissions and performance-based incentives Earn a competitive base pay to support you as well Top of the line health, dental and vision benefits along with 401k Earn $8K - $25K+ monthly once you're fully onboarded (yes, really) Average Earnings: our average team member makes $70K - $140K in Year 1 and doubles that number in Year 2 Performance-based rewards: Gift cards, company trips, and other INSANE top performer gifts! If you've done sales or customer service before, including past retail or restaurant experience, or are simply just willing to learn, we will teach you this market and show you how to make more money than you've ever made before. Apply here and one of our hiring managers will reach out to you by phone. You could have an interview as soon as THIS WEEK! Job Type: Full-time Pay: $75,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Work Location: In person

We are looking for an experienced sales closer to provide top-quality home improvement solutions and close sales in the comfort of the customer's own home. The ideal candidate will have past in-home sales experience to help drive our business forward. Key Responsibilities: Conduct in-home consultations with prospective customers, showcasing our products and services. Build rapport with clients, identify their needs, and deliver personalized sales presentations. Address customer concerns, answer product-related questions, and provide expert advice to facilitate the sale. Close sales deals in the customer's home, ensuring all paperwork and payment details are completed accurately. Follow up with clients post-sale to ensure customer satisfaction and encourage repeat business. Collaborate with the sales and installation teams to ensure a smooth process from sale to service delivery. Meet and exceed individual sales targets and contribute to team goals. Requirements: Proven experience in a direct sales role, preferably in in-home sales or home improvement. Strong negotiation and closing skills with a demonstrated track record of meeting or exceeding sales goals. Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly. Self-motivated and goal-oriented with a passion for sales. Flexibility to work evenings and weekends, as most appointments are scheduled based on customer availability. Valid driver's license and reliable transportation for travel to client homes. What We Offer: Uncapped commission potential Paid training to familiarize you with our products and services. Flexible schedule with opportunities for overtime and additional income Opportunities for career advancement within one of the largest companies in the industry!

Job Summary:Scope of the Role The Senior Web Designer is a senior-level individual contributor who designs in Figma and builds in Webflow. This role owns web experiences from concept through launch and ensures that design quality, accessibility, performance, and brand standards are met. The designer partners with brand, product marketing, SEO, analytics, and engineering to deliver responsive, high-converting, and maintainable sites and components. Work includes component-driven design, clear content hierarchy, semantic HTML structure, and thoughtful interactions.Responsibilities: Performance Outcomes Design & UX Create clean, responsive designs across desktop and mobile using Figma. Build modular design systems and component libraries using Auto Layout and variables. Design user flows, annotate wireframes, and deliver pixel-perfect UI with clear hierarchy. Ensure accessibility, scalability, and visual consistency across all touchpoints. Webflow Execution Build fully responsive websites in Webflow, including CMS architecture and interactions. Create and manage CMS structures for blogs, resources, case studies, teams, and more. Apply thoughtful interactions (hover, scroll, Lottie) that elevate UX without hurting performance. Maintain semantic structure and accessibility basics: headings, alt text, link labels, metadata. Collaboration and Process Partner with product marketing, brand, SEO, analytics, and engineering as needed Present work clearly and persuasively to cross-functional teams Deliver organized, dev-friendly Figma files and live Webflow pages with minimal back and forth Use AI tools like ChatGPT or Claude for first-draft copy, content variants, QA checklists, prompt-based component documentation, and light code suggestions. Apply judgment to ensure accuracy, brand fit, and privacy. Education, Knowledge, and Experience 7 to 10+ years of experience in web or UX/UI design roles with a strong portfolio. Expert Figma skills including design systems, components, variables, auto layout, and prototyping. Proven Webflow experience including CMS, variables, and advanced interactions. Working knowledge of HTML and CSS with the ability to embed light JavaScript when needed. Fluency in accessibility and SEO fundamentals and a performance mindset. Experience with FigJam, Hotjar, Google Analytics, and automation tools such as Zapier. Nice to have: familiarity with MAST, Client-First, Relume frameworks for Webflow architecture. Experience collaborating with cross-functional teams including product marketing, SEO, analytics, and engineering. FLSA (Fair Labor Standards Act) Status Exempt Physical and Mental Requirements/ Work Environment The work environment characteristics and physical demands described here represent these employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Regular and predictable attendance and punctuality are required. Some travel may be required. Prolonged periods are sitting or standing at a desk and working on a computer. Must be able to lift, carry, and otherwise move up to 15 pounds at times and occasionally up to 30 pounds. The ability to frequently and physically move between departments/floors. Additional Information:Location:Remote Job PostingDepartment:8025 Digital PropertiesTime Type:Full time Commitment to Equal Opportunity PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination. If you require a reasonable accommodation to complete the application process, please contact Human Resources at: **********************************.