MTM jobs in Austin, TX

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Training Designer will design training for a targeted audience on various subjects based on contract, client or executive requests in alignment with MTM Training branding guidelines. The Training Designer will use knowledge about people, process and systems to monitor, maintain and support all branches of the company through the evaluation and development of training. What you'll do: * Design, plan, create and deliver engaging, cost-effective training materials that address organizational needs by following the MTM processes which may include: * Presentations & Training videos * Computer-based training courses * Training materials: i.e. project plan, schedules, checklists, job aids, workbooks, facilitator guides, assessments and surveys * Receive information from multiple sources and create initial and ongoing performance-based training materials * Schedule and conduct efficient meetings with internal and external stakeholders as needed * Gather feedback and data from reports, contracts, RFP documents, surveys, subject matter experts at multiple levels of the organization and other sources to interpret information and improve transfer of learning * Conduct needs analysis for training requests using the Kirkpatrick model * Maintain and perform regular audits for accuracy, completion tracking and content updates * Foster a collaborative learning environment by attending and conducting train the trainer sessions for employees in person or via webinar when applicable * Evaluate training team members and provide constructive feedback * Train, evaluate and enforce location specific quality guidelines and processes * Represent the People & Culture department by embodying the defined culture and MTM Brand Ambassador behaviors What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D * 1+ years of experience designing, organizing, writing and editing technical documentation, preferably training-related documents * 1+ years of Customer Service experience AND experience in one or more of the following required: sales, call center, transportation, technology, medical or social work * Advance level of proficiency with computers and the Microsoft Office Suite, specifically PowerPoint, Word, Excel & Outlook Skills: * Ability to problem solve and proactively take charge of difficult situations to find reasonable solutions * Displays high level project management and ability to hold others accountable for deliverables * Displays professional demeanor and ability to speak to any size audience * Ability to explain complex subjects in a clear and engaging way as well as emphasize the importance of content * Ability to use sound judgment around issues that may have adverse effects on the business * Must be results driven * Ability to build relationships and communicate effectively with internal and external stakeholders at all levels * Strong focus on customers, accountability, teamwork, collaboration and decisiveness * Excellent customer orientation & interpersonal skills * Ability to handle a high level of sensitive and confidential matters tactfully and professionally * Thrives in stressful situations within a fast-paced environment * Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner * Strong critical thinking, problem solving, analytical skills and attention to detail * Ability to take calls and handle escalated issues while creating training programs * Ability to troubleshoot and handle all technical aspects of training delivery * Ability to deliver impactful training to any learner at any level of the organizational hierarchy * Understanding of adult learning concepts Even better if you have: * Bachelor's Degree, preferred * 2+ years of experience delivering training or presentations, preferred * Experience using LMS software, Adobe Captivate or Presenter, strongly preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $55,920.00 Salary Max: $74,560.00 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Sr Direct Sales Representative is responsible for the promotion and sale of Optimum products and services. Utilizes expert knowledge of Optimum products and services and mastery of sales processes to consistently maximize the growth & development of new and tenured Optimum Sales Professionals. The Sr Direct Sales Representative role is focused on achieving individual targets, allocating time to field training, coaching, and support to assigned Optimum Sales Professionals and to assist in their ramp to competency and progression toward reaching OSP2 level. This senior level sales professional will promote and maintain a performance-based culture, where sales professionals are inspired to deliver a superior customer experience while acting as a mentor to foster employee professional development. Responsibilities Demonstrates expert knowledge of Optimum products, promoting and selling offerings to individual customers by knocking on every door assigned Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products and services Drive sales and build strong customer relationships, and mentoring and coaching frontline sales to help them achieve their utmost potential Meets and exceeds sales targets as established by local market Exhibits strong interest in leading & developing others Provides onboarding support to new hires, observes, and provides feedback to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience Strategic planning - monitor sales performance metrics and generate reports to assess progress and identify areas for improvement Take an active role in personal and professional development Qualifications Minimum Qualifications and Essential Functions: Demonstrates a high degree of self-motivation and maintains a professional appearance Exercises independent judgment and discretion with respect to significant matters without direct oversight of leadership Possesses expert knowledge of B2C selling that would be reflective of 2-3 years of experience. High degree of confidence in selling ability. Displays expert time management and organizational skills. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential. Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral-earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits. Secure your future: Contribute 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion. [2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Behavior Analyst We are helping people overcome. Join us. The Behavior Analyst (BCBA) is responsible for developing appropriate programs and behavior intervention plans as well as supervising their implementation. The Behavior Analyst develops comprehensive and focused treatment plans for children based on medical necessity for the remediation of the deficits of the child's autism diagnosis. The Behavior Analyst continually monitors their assigned teams and each learner's progress in order to provide the most relevant treatment. Why Join our Team? Medical, Dental, & Vision benefits eligible on day one Conference & Continuing Education Reimbursement 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Leadership Career-Pathing Generous Paid Time Off Retirement Savings Plan with employer match Supportive Work Environment What you'll be doing: Clinical Practice Assessing, supervising, and evaluating learners by administering; ABLLS-R, VB-MAPP, PEAK, Vineland, AFLS, Essential for Living or other Functional Behavior Assessments Creating and supervising the implementation of individualized goals and objectives for center-based, community, in-home, and telehealth programs. Creating individualized behavior intervention plans, monitoring implementation and providing feedback as necessary. The Behavior Analyst will provide direct behavior analytic therapy as needed. Conducting parent trainings as clinically appropriate for the learner. Supervision Capturing and contriving opportunities to teach staff and learners in the natural environment and trains others to do the same. Participating in parent meetings, treatment meetings, stakeholder meetings, trainings and other meetings as needed. Supporting initial training alongside the training team, assisting with ongoing training with a focus on retaining and supporting behavior technicians. Developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network's Employee Handbook and BACB guidelines. Job Requirements: Master's degree in a field related to Behavior Analysis (Masters in Applied Behavior Analysis preferred) BCBA Certification through the Behavior Analyst Certification Board (BACB) Current State of Michigan Behavior Analyst Licensure At least 1 year of experience working as a BCaBA or under the supervision of a BCBA in training hours At least 2 years of experience working with youth diagnosed with autism spectrum disorder Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

CONCORD/CONTRA COSTA COUNTY We're hiring Part-Time Paramedics that are passionate about delivering compassionate, high-quality service and basic as well as advanced patient care to our customers. Do you have a desire to continue your education? Looking to improve your skills and knowledge? We offer sponsorships, educational scholarships, and tuition reimbursement opportunities. *IMPORTANT REQUIREMENT PRIOR TO SCHEDULING AN INTERVIEW: -You must sign up or have already completed your Contra Costa County EMS Orientation Webinar. You can use the link below to sign up. Please notify ********************* when this has been completed. - If offered the position, you must have open availability based off of operational needs which will include weekdays and weekends. ************************************************************* Responsibilities: Assess each call situation to determine the best course of action while working with progressive Paramedic protocols. Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care. Communicate with patients and loved ones to provide information and assurance that care is being given. Act as Paramedic team leader and take responsibility for the scene and unit management as needed. Drive the ambulance on 911 responses. Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics. Other Responsibilities: Participate in community programs to maintain AMR image and establish strong community relations. Required Qualifications: *Please upload color photos of the following to your Candidate Profile (within the Dashboard) for review. The title of each photo should reflect the type of document being submitted. CA Driver's License CA State Paramedic Card CA Ambulance Driver's License with the Issued Date shown on the card American Heart Association Certifications: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Medical Examiner's Certificate Provide confirmation of scheduled date for the EMS Orientation Webinar or certification of completion ADDITIONAL REQUIREMENTS: ICS 100, ICS 200, NIMS 700 (optional, but preferred) Proof of Vaccinations (to include TDaP, TB, MMR, Hepatitis B, Varicella / Chicken Pox, and Influenza) Titers demonstrating immunity may be substituted for the proof of vaccination; proof of vaccines in progress are accepted. High school diploma or equivalent (GED) required. Some advanced education preferred. Past work experience in healthcare preferred. Ability to pass a Physical Agility Test (including, but not limited to: lifting, carrying, dragging, walking, and balance). Must be able to lift, drag, hoist, and carry different types of equipment and other objects. Ability to discern deviations/changes in eye & skin coloration due to patient's condition and treatment administered. Ability to work past scheduled shift with little or no notice, if needed. Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times. Driving Record must comply with AMR's Safety & Driving policy (proof required if conditional employment is made). *Some restrictions apply - your recruiter will share more information upon receiving your application Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ************************* Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. More Information about this Job: Check out our careers site benefits page to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off. Salary Range: $39.04 - $57.95 (This rate applies to 12 hour shifts and average 42 hours per week) *Other hourly rates may be available based on hired shift type. Please ask your recruiter for details.

We are hiring for a Patient Care Manager in Hospice. We are now offering a $2,500 Sign-On Bonus! At Central Missouri Hospice in Jefferson City, MO, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. At least 4+ years full-time experience as an RN or equivalent required. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.

We are hiring for a Full Time Home Health Registered Nurse to join our team in Roanoke, VA! $5,000 bonus available. At Advanced Health Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Registered Nurse, you can expect: flexibility for true work-life balance opportunities for career growth the ability to build trusted nurse-patient relationships employee-focused wellness and support programs If you love nursing and want to strengthen your experience, this is a great opportunity for you. The Registered Nurse (RN) in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. Coordinates total plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting. Makes the initial and/or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within state specific guidelines, and submits accurate, complete, and timely documentation in collaboration with physician orders. Performs patient comprehensive assessments at designated time points and develops the appropriate plan of care. Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source. License Requirements Current RN licensure in state of practice Current CPR certification Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation

Meadowbrook Veterinary Clinic is seeking an experienced Licensed Veterinary Technician to join our team! This is an excellent opportunity for skilled, outgoing technicians who want to fully utilize their education and expertise while making meaningful connections with clients and their pets. In this role, you will: Provide excellent patient care during surgical and dental procedures - including anesthesia monitoring, patient prep and recovery, and dental cleanings and radiographs. Ensure efficient exam room workflow and outstanding client communication. Review treatment plans, provide discharge instructions, and address client questions with empathy and clarity. Collaborate with your team to support the veterinarian's orders during outpatient visits, ensuring the highest level of patient care. This position is ideal for detail-oriented technicians who are passionate about exceptional patient and client care, and ready to work at the top of their license in a supportive, team-focused environment. This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays. Full-time benefits and compensation**: Compensation: $23-28 per hour, for each hour worked* Bonus package: $2,000 CE allowance: up to $1,000 annually based on tenure Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Minimum qualifications and skill set: 5+ years of veterinary experience in a clinical setting Current Veterinary Technician License in the state of Michigan Proficiency in the following skills: Anesthesia induction and maintenance Dental prophy and radiographs Phlebotomy Microscope evaluation Meadowbrook Veterinary Clinic, located in Novi, MI, along with our sister clinic, Breckenridge Veterinary Clinic, provides high-quality veterinary care to pets in the surrounding areas. Both our clinics offer a wide range of services, including wellness exams, vaccinations, dental care, and advanced surgical procedures. Our team is committed to ensuring the health and comfort of pets while fostering strong relationships with their owners. We focus on compassionate, personalized care, and our veterinary hospitals are trusted members of the local community, dedicated to the well-being of pets throughout the region. If you want to be part of a fun, passionate team, that upholds high quality medicine, apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process. #PRI

This is a great chance to join a multinational company that designs and builds advanced electrical systems and provides innovative solutions across the aerospace, defense, transportation, and security markets. Job Title: Cassandra Database Engineer Location: Austin, TX 78759 (Hybrid) Pay Rate: $120/hr on W2 (Weekly pay + Benefits) Contract: 6 months Position Overview Looking for an experienced Cassandra Database Engineer with strong NoSQL and Public Cloud (AWS/GCP) expertise. The role focuses on database operational activitiesnot architecture or design. Key Responsibilities Database performance analysis & optimization Incident response & alert management Database installation, patching, and change management Restore & recovery testing Database monitoring & hardening Operations support for production & project teams Required Skills 810 yrs Cassandra Administration (not design/architecture) Public Cloud deployment (AWS/GCP) Linux OS expertise Database operations & troubleshooting Monitoring tools GitLab, Terraform, Datadog Excellent communication skills (spoken & written English) DataStax Enterprise Cassandra experience preferred Preferred Qualifications Bachelors in Computer Science Strong production environment experience Knowledge of Kubernetes & Docker #TMN

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel OR RN Weekly Gross Pay: $2150.00 - $2350.00 Location: Manchester, NH, United States Start date: 1/12/2026 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day (3x12) Certifications: ACLS/BCLS/BLS Titan Medical is looking for travelers to fill a Travel OR position for a 13.000000 week assignment in Manchester, NH! Call Titan for additional details. **************

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Data Quality Analyst, Revenue Assurance is a member of the MTM Finance and Accounting teams. The Data Quality Analyst, Revenue Assurance will be responsible for ensuring that data sets are accurate, reliable, and usable. They assess, clean, and validate data, addressing inconsistencies and inaccuracies, to ensure it meets quality standards and supports business objectives. What you'll do: * Establish key data quality metrics and develop dashboards and reports that provide insights into data accuracy and integrity * Ensure data is accurate, reliable and usable to drive business decisions * Investigate the underlying reasons behind data anomalies, errors, and inconsistencies, taking action when needed, and report via issue management system * Analyze reports of data for significant variances, duplicates, or other errors * Identify and rectify errors, inconsistencies, and redundancies within the data * Identify potential for enhancements to reporting tools and systems, including evaluating vendor solutions, proposing upgrades, and overseeing implementation * Establish comprehensive data quality standards such as data accuracy, timeliness, relevance, and consistency * Ensure quality standards are being adhered to * Determine revenue leakages and engage the required teams to help resolve the issues, review to ensure accurate resolution * Monitor dashboards and reports on a daily basis * Report findings and/or issues to management in a succinct fashion, as needed * Track progress of reported issues and ensure timely resolution * Recommend changes to data collection, entry, and validation processes to ensure seamless data input * Manage escalations and high-impact data issues, determining prioritization and resolution paths without direct supervision * Provide technical assistance and build understanding among partners about the effective use of data What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D. equivalent * Bachelor's degree with concentration in Finance, Accounting, Business, or Analytics or equivalent experience * 2+ years experience in process improvement and root cause analysis * 1+ years experience with data monitoring and reporting * Experience reading and isolating discrepancies within text files * Experience with database systems like SQL Server to extract, manipulate, and validate data directly Skills: * Capable of data profiling to understand data source content, structure, and quality * Intermediate to advanced skills in Microsoft applications with focus on Excel * Ability to present data quality trends and insights visually * Ability to manage and prioritize multiple tasks in a fast-paced environment * Strong communication skills both verbal and written communication * The ability to breakdown and communicate complicated functions to help drive solutions * Ability to work independently and as part of a team Even Better if you have: * Claims, Data Analysis, EDI and/or Accounting experience, preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $47,476 Salary Max: $59,900 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? MTM Transit, in partnership with CapMetro, is hiring full-time drivers to join our team in Austin, Texas! Start your new career without delay-our training classes begin every Monday. Why make the move to MTM Transit? * $21.85 per hour * Affordable benefits including Medical, Dental and Vision * Paid Training & Overtime * Paid Holidays & Paid Time Off (PTO) * 401(k) with Company Match * Internal career growth opportunities What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Must be 21 years of age or older * Must possess a continuously valid US driver's license for 3 years * Must possess a valid Texas driver's license or ability to obtain within 3 months of hire * No DUI or DWI convictions * No more than 1 suspension, moving violation, or citation within the last 3 years - no more than 2 within past 5 years * Must be able to pass DOT physical and pre-employment drug/alcohol screening * Must pass criminal background check investigation including a TX DPS MVR * Valid authorization to work in the United States * Must provide a resume with a minimum of 10 years work history Skills: * Ability to use a tablet, GPS, two-way radio, or other electronic device * Ability to maintain high level of confidentiality * Ability to communicate with others and comprehend instructions * Ability to understand highway traffic signs, signals, maps, manifests, and schedules * Ability to obtain knowledge of FTA, ADA, and DOT regulations * Familiarity with the main roadways and major highways in the service area What You'll Do: * Provide safe and reliable transportation * Demonstrate excellent defensive driving skills * Provide excellent customer service to both internal and external stakeholders * Must assist with passenger loading and unloading from vehicle * Must assist with any mobility device and securement as required for safety protocols * Ensure the on-time pick-up and drop off of the customer * Demonstrates understanding and sensitivity to the needs of older adults and individuals with disabilities * Complete thorough vehicle pre-trip, post-trip, and DVI inspections as required * Complete paperwork as required * Utilize tablets or electronic devices as required MTM Transit is Proud to be an Equal Opportunity Employer MTM Transit is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law. #MTMTRANSIT

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What Will Your Job Look Like? The Assistant Maintenance Manager will ensure compliance with vehicle warranties and contract requirements by overseeing all vehicle maintenance needs, as well as the Maintenance Technician team. The Assistant Maintenance Manager will have complete oversight of all vehicle mechanical and electrical services. This position will be located at MTM Transit Austin South. Address is 509 Thompson Lane, Austin, TX 78742. What You'll Do: Provide daily guidance to all direct reports Responsible for all mechanical and electrical service, and repair of MTM Transit vehicles Areas of repair to include but not limited to: automotive vehicle, light duty truck, powertrains, undercarriage/ chassis, electronic and electrical equipment, air conditioning and heating systems, vehicle accessories, and equipment drivability and diagnosis Responsible for reviewing the workload of each Technician and assigning as appropriate Monitor employee and fleet performance metrics in accordance with the contractual requirements Prioritize and manage the available fleet to meet customer demands Responsible for the oversight of the parts inventory Coordinate repairs with outside vendors Assist the Facility Manager with the maintenance of the facilities Maintain a safe and effective working environment Identify cost saving opportunities in the fleet operations Assist in maintaining the shop and facility to include servicing vehicle lifts, pumps and similar equipment as needed Perform additional duties as assigned or required Regular attendance is required What You'll need: High school diploma or G.E.D. equivalent 3+ years automotive mechanical experience required 1+ years facilities maintenance experience required 1+ years management or supervisory experience in fleet maintenance area Experience using hand and power tools Experience in using Microsoft Office (Excel, Word, etc.) Subject to Drug and Alcohol Testing Must possess a valid driver's license Even better if you have... Experience in a union environment preferred Automotive courses from automotive institute preferred Excellent communication skills- able to be a team player and also a leader Previous maintenance experience in the Para-Transit or livery industries preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plan 401(k) with a company match Flexible Scheduling Flexible Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Pay range: $72,000-$85,000 Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable). What You'll Do: * Assist with all phone call information and dispatching of rides * Organize and route trips based on schedule and location to ensure optimal performance * Provide assistance to drivers for directions to destinations * Assist drivers and transportation providers with problems or issues relating to scheduling * Establish and maintain effective communication with transportation providers * Report and record all incidents to the applicable manager * Document and report provider no shows or on-time-performance issues * Inform transportation providers of their next-days trips and any new trips that occur * Monitor radio, telephones and on-road provision of service for quality * Record time of departure, destination, and expected time of return * Provide feedback on drivers' performance What You'll need: * High school diploma or G.E.D. equivalent * 2+ years in transportation routing, dispatching, and scheduling expertise preferred * 1 year experience working with the applicable transit scheduling system preferred * Knowledge of GPS and GIS systems preferred * Possess valid authorization to work in the United States Even better if you have... * Excellent communication and interpersonal skills * Good organizational skills with attention to timeliness and details * Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills * Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications * Ability to maintain high level of confidentiality * Regular attendance is required What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Tuition Reimbursement * Leadership Mentoring Opportunities Pay Rate: $24.04 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTRANSIT

What will your job look like? The Ombudsman is MTM's designated member advocate responsible for investigating issues and working towards resolution for all members in the assigned region in accordance with client requirements and MTM policies and procedures. The Ombudsman partners with advocacy groups, other local and State Ombudsman, and providers while acting as a resource to assist members whose issues may exceed MTM contract requirements. This role must reside in TX. Travel within the State is required. What you'll do: * Identify and report systematic issues that leads to complaints and work to develop a solution * Know and drive processes, based on the contract requirements, partnering with market leadership * Attend meetings with advocacy groups on behalf of MTM * Identify special advocacy groups and tribal organizations and provide company related educate on the benefits of a partnership * Handle specialized trips and member interactions and escalation * Determine which groups will be best utilized within the organization based on assigned market needs * Determine outreach plan that their assigned market needs * Host and manage Member Advisory Committee (MAC) meetings * Participate in Transportation Advisory Committees (TACs) meetings * Create market specific resources and presentations, based on the needs of the market * Participate in ride along with the member to determine appropriate service was provided * Investigate and document all reported issues, providing thorough and timely follow up * Analyze data, and present information to improve member experience * Develop and Implement processes to improve member experience in coordination with on site and corporate stakeholders * Document escalations and action plans in the appropriate intake systems * Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time * Educate and provide members information on their rights * Triage complaints submitted via fax, voice mail or email * Provide follow up contact to recipients per their request in regards to complaint resolution * Use complaint data to recommend education and process improvement * Proofread any data submitted to the state for escalated issues * Monitor and report on members access to MTM as it relates to those with disabilities, language barriers and technology What you'll need: Experience, Education & Certifications: * High school diploma or GED * 2+ years' experience in a role within Quality Management, Health Care, Social Work or member advocacy * 2 + years' experience in Customer Service * Experience delivering presentations both in person and virtually Skills: * Excellent communication skills, with an emphasis on grammar and spelling * A working knowledge of contracts * Ability to tactfully question and obtain information * Excellent organizational and interpersonal skills * Demonstrated ability to manage multiple priorities * Ability to handle confidential information in a professional manner * Ability to accomplish duties/tasks with little direct supervision * Ability to prioritize tasks and deadlines * Excellent presentation skills * Ability to problem solve and troubleshoot * Ability to communicate with all levels of employees as well as external customers * Ability to build relationships * Ability to use basic office equipment * Proficient in Microsoft Office Suite Even better if you have... * Some college preferred * Ombudsman experience or certification, strongly preferred (CO-OP) What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * \Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $55,920 Salary Max: $60,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: * Identify, document and educate MTM partners on client EDI requirements * Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects * Define, create, and validate user stories necessary to achieve internal and external objectives * Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data * Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations * Lead sessions for small to medium applications/projects or a few large applications/projects * Validate EDI solutions meet both internal and external client needs * Evaluate potential future client EDI requirements to support successful RFP and implementations processes * Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations * Act as a liaison between the business customer and the technology providers, both internally and externally * Communicate relative feedback, level of effort, and return on investment to business users for project prioritization * Responsible for making improvements of processes or workflows to enhance performance * Partner with associated departments to ensure uniformity in data * Remain informed on ever-changing information to ensure accuracy within business processes * Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D equivalent * Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree * Minimum 7 years of EDI technical or business work experience * 3+ years of SQL experience * 3+ years' experience in software development methodologies including Agile and scrum processes * 5+ years of working HIPAA X12 Standard Transactions * 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation * Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: * Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 * Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements * Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database * Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form * Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization * Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals * Ability to translate business processes into workflows and system requirements * Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders * Ability to solve problems by utilizing training, knowledge, tools, and analytical skills * Ability to assimilate new and existing technologies * Exemplary communication skills. * Must be able to address all levels of employees and customers * Ability to be effective in a fast paced, dynamic environment with minimal supervision * Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personal attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! MTM Transit, in partnership with Capital Metro, is looking for a Fleet Maintenance Technician/Mechanic to join our team in North Austin. What will your job look like? The Fleet Maintenance (C ) Technician will perform scheduled and unscheduled vehicle maintenance repairs and service to satisfy compliance with vehicle warranties and assist with maintaining Company or Client fleet as required. The Fleet Maintenance (C ) Technician will also be responsible for assisting with facility clean- up and organization, and for communicating the status of repairs and parts needed in a computerized Maintenance management system using the 3 “C” s. Location: 817 West Howard Lane Austin, TX 78753 What you'll do: Responsible for maintenance, service, basic diagnostics, & repair of MTM Transit and Capitol Metro Owned vehicles Areas of repair to include but not limited to automotive vehicle, light duty truck, powertrains, undercarriage/ chassis, electronic and electrical equipment, air conditioning and heating systems, and vehicle accessories and equipment drivability and diagnosis of wheelchair lifts Perform on the road repairs (Road Calls) as needed Ensure all data is collected in the computerized maintenance management system collecting the complaints, causes, corrective actions and all labor and parts used Ensure appropriate communication of repairs and parts Perform additional duties as assigned or required What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Automotive courses from automotive institute preferred 2+ years automotive mechanical experience preferred Must possess a valid driver's license Must be 21 years of age or older Must possess a continuously valid US driver's license for 3 years Must possess a valid Texas driver's license or ability to obtain within 3 months of hire No DUI or DWI convictions No more than 1 suspension, moving violation, or citation within the last 3 years - no more than 2 within past 5 years Must be able to pass DOT physical and pre-employment drug/alcohol screening Experience using hand and power tools, machinery, sophisticated test and diagnostic equipment related to automotive repair Must have proper required small hand, pneumatic or electric tools. MTM provides major tooling, specialty tooling, diagnostic tooling and equipment Skills: Excellent communication and interpersonal skills Advanced skills in computer diagnostics and repairs to ensure electronic repair work orders are completed correctly Demonstrate safety commitment by following all safety and health procedures and modeling the behavior related to such Ability to attend safety and vehicle repair course as may be required Ability to work flexible hours as required Willing to follow all company policies, procedures, and regulations Be drug free and subject to Random Drug and Alcohol Testing as required Provide own tools to include some diagnostic and specialty tools Ability to maintain high level of confidentiality Regular attendance is required Even Better if you have... ASE Certifications preferred 609 Certification preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Hourly rate: $34.51 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! The Logistics Technology Technician is a member of a vital team that is charged with the ongoing maintenance, upgrades, and installation of radio communications, video monitors, camera systems, recording devices and telematic tracking systems on vehicles. This includes hardware and software maintenance installation and repair. The Logistics Technology Technician provides hands-on support, maintenance, monitoring, and optimization of all infrastructure components in support of the products used by the company and the client where applicable. The Logistics Technology Technician will be responsible for the Initial scheduled and unscheduled maintenance, installation and removal of all communication, video and tracking devices as needed. Why make the move to MTM Transit? * $36.61 Starting Pay * Location: 817 W. Howard Ln Austin, TX 78753 * Affordable benefits including Medical, Dental and Vision * Free Life Insurance & Long-Term Disability coverage for eligible employees * Paid Training & Overtime * Paid Holidays & Paid Time Off (PTO) * Safety Bonus * Yearly Pay Increases * 401(K) With Company Match * Referral Bonus Program What we Require: * High School Diploma or G.E.D. equivalent * Must possess a valid driver's license * Associate degree, preferred. * 2 + years of experience in automotive audio and visual hardware, software support, maintenance, upgrades, and customer care * Automotive courses from an accredited institute preferred ASE certified (A-6) Electrical/ Electronic systems. What will your job look like? * Perform preventative maintenance on electronics during expected scheduled time periods. * Troubleshoot, clean, install, and repair as required radios, videos equipment, cameras, and telematic devices. * Create work orders accurately and timely. * Ensure all data is collected in the computerized maintenance management system collecting the complaints, causes, and corrective actions performed to include labor and parts usage. * Communicate the status of all repairs that are required, ones that are completed, as well as any parts that are needed (for stock or repairs) * Perform scheduled and unscheduled maintenance on the electronic devices assigned. * Perform additional duties as assigned. * Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTRANSIT

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What Will Your Job Look Like? MTM Transit is a contractor of Capital Metro who works directly with the community of Austin, TX to provide METRO ACCESS service. The Utility (Fleet Fueler) will be responsible for the fueling and shuttling of fleet vehicles, assist in servicing fleet vehicles daily operations and able to work in various weather elements outdoors. What You'll Do: * Fuel, Shuttle and Service vehicles * Cleans buildings and grounds as directed * Assists in daily Fleet Maintenance operations as directed * Prepare daily Utility Fleet Fuel Reports What You'll need: * High school diploma or G.E.D. equivalent * Must possess a valid Texas Class C Driver's License or ability to obtain * Minimum of 3 years driving history * Must be 18 years of age or older * No more than 2 DWI/DUI in a lifetime * No more than 1 moving violations in the last 3 years or 2 in the last 5 years * Must pass DOT drug test and physical * Must pass MVR and background check Even better if you have... * Excellent communication and interpersonal skills * Good organizational skills with attention to timeliness and details * Ability to work flexible hours as required * Ability to maintain high level of confidentiality * Regular attendance is required What's in it for you: * $18.58 Per Hour * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Vacation and Sick Time * Paid Training * Internal Career Growth Opportunities * Safety and Attendance Bonus * Yearly Pay Increase * Free Life Insurance & Long-term Disability Coverage for Eligible Employees * Referral Bonus Program Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTRANSIT

What will your job look like? The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers. The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution. This role is key to the success of a successful relationship with our Transportation Providers. Location: Must reside in the State of Texas. This role will require local and overnight travel within the State. What you'll do: * Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education * Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination * Coordinate and conduct provider performance evaluations * Conduct off boarding for providers not meeting standard expectations * Serve as the first point of contact for all vendor service requests and escalations * Own the day to day vendor interaction and satisfaction * Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations * Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements * Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues * Demonstrate proficiency by providing effective consultation to TP's and guidance to internal team members * Manage and maintain credentialing compliance in accordance with MTM client contracts * Recognize opportunities to educate TP's contacts on MTM processes when necessary * Work with the Transportation Manager to reduce transportation costs * Build and sustain a strong working partnership with assigned transportation providers * Assist with/participate/facilitate regular provider town hall meetings * Handle inbound service requests and ensure that they are properly assigned or addressed * Liaise with other internal departments as required to resolve vendor's issues and questions * Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance * Meet or exceed assigned KPI's and business objectives * Meet all provider compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant Vendors are not performing services for MTM * Submit provider configuration changes to data management team and partner with them to ensure vendor is set up properly in the systems What you'll need: Experience, Education & Certifications: * High School diploma or GED * College Degree or equivalent work experience * Minimum 2 years' experience as an Account Manager or relevant related experience * 1-2 years' operational experience * Must possess a valid driver's license Skills: * Demonstrate excellent time management skills * Knowledge of transportation logistics * Persuasive negotiator * Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy * Moderate skills in Microsoft Office * Analytical in using data to drive operational and cost improvement * Demonstrate a high level of ownership * Must be able to demonstrate strong customer service skills * Ability to maintain positive and team focused during high stress situations * Strong ability to pay attention to detail * Excellent communication skills * Ability to maintain high level of confidentiality * Must be able to communicate with staff of all job levels professionally * Ability to prioritize assigned projects, incidents, and requests * Ability to identify with customers' needs and circumstances * Ability to recognize, handle and refer situations of an emergent nature * Adhere to all MTM established protocols and policies * Regular attendance Even better if you have... * Experience in Project Management and/or Contract Negotiations is preferred * Experience in Cost Management is preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $47,920 Salary Max: $50,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM