Customer Care Representative - WFH DC
MTM job in Washington, DC
At MTM it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!
MTM is looking for Customer Care Representatives to join our team.
Location: Remote Washington DC (Must reside with a DC address)
Hourly Rate: $17.95
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.
All you need for the Customer Care Representative role is:
Must reside in Washington D.C.
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited
A quiet space within the home free of distractions to take in-coming calls.
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers-for all races.
What's in it for you:
Pay on Demand
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
Auto-ApplyOwner Operator - Class A Driver
MTM Ventures job in Aberdeen, MD
Full-time Description
Why Work For Us?
• We care about your bottom line
• Weekly pay and direct deposit
• Supportive team & family culture
• No forced dispatch
• Fuel Discounts
• Covered under MTM's insurance
• Consistent work
• Dry van & drayage
• 24/7 dispatch
Requirements
Your Responsibilities as an Owner Operator:
• Arrive on time for each shift
• Perform daily safety inspections (pre-trip and post-trip) in compliance with OSHA and DOT regulations
• Communicate with dispatch at stops as requested to relay accurate, detailed information
• Submit all necessary paperwork, completed and on time, to dispatch
• Operate all equipment safely and responsibly
• Immediately report any accidents, unsafe conditions, or injuries to dispatch
• Maintain a professional appearance and demeanor
• Pick up and deliver orders promptly, professionally, and courteously to customers
• Keep all company, DOT, and regulatory documents up to date (e.g., CDL, medical card, registration, insurance.)
To be considered for this position, you must have the following qualifications:
• Valid CDL with at least 2 years' experience, meeting insurance requirements.
• Reliable equipment (tractor and trailer)
Other important information to consider:
• This is a safety-sensitive position; zero tolerance for drugs or alcohol.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Direct Sales Representative
Flagstaff, AZ job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr Direct Sales Representative is responsible for the promotion and sale of Optimum products and services. Utilizes expert knowledge of Optimum products and services and mastery of sales processes to consistently maximize the growth & development of new and tenured Optimum Sales Professionals. The Sr Direct Sales Representative role is focused on achieving individual targets, allocating time to field training, coaching, and support to assigned Optimum Sales Professionals and to assist in their ramp to competency and progression toward reaching OSP2 level. This senior level sales professional will promote and maintain a performance-based culture, where sales professionals are inspired to deliver a superior customer experience while acting as a mentor to foster employee professional development.
Responsibilities
Demonstrates expert knowledge of Optimum products, promoting and selling offerings to individual customers by knocking on every door assigned
Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products and services
Drive sales and build strong customer relationships, and mentoring and coaching frontline sales to help them achieve their utmost potential
Meets and exceeds sales targets as established by local market
Exhibits strong interest in leading & developing others
Provides onboarding support to new hires, observes, and provides feedback to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience
Strategic planning - monitor sales performance metrics and generate reports to assess progress and identify areas for improvement
Take an active role in personal and professional development
Qualifications
Minimum Qualifications and Essential Functions:
Demonstrates a high degree of self-motivation and maintains a professional appearance
Exercises independent judgment and discretion with respect to significant matters without direct oversight of leadership
Possesses expert knowledge of B2C selling that would be reflective of 2-3 years of experience.
High degree of confidence in selling ability.
Displays expert time management and organizational skills.
Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential.
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral-earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.
Secure your future: Contribute 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion.
[2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Patient Care Manager - Hospice
Jefferson City, MO job
We are hiring for a Patient Care Manager in Hospice. We are now offering a $2,500 Sign-On Bonus!
At Central Missouri Hospice in Jefferson City, MO, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
Lead, inspire and motivate others to provide exceptional care.
Ensure all staff are oriented/supported to be successful in their job performance.
Liaison between, staff, patients, and the medical community,
If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you!
Join us in helping people within our teams and our communities!
The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.
Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team.
Actively promotes and directs assigned team regarding quality of care and safety of patients and staff.
Engages in thorough problem resolution and complaint investigation.
Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs.
At least 4+ years full-time experience as an RN or equivalent required.
License Requirements
Current RN licensure in the state of practice and one year of clinical experience.
Current CPR Certification.
Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.
Auto-ApplyBoard Certified Behavior Analyst (BCBA)
East Lansing, MI job
Behavior Analyst
We are helping people overcome. Join us.
The Behavior Analyst (BCBA) is responsible for developing appropriate programs and behavior intervention plans as well as supervising their implementation. The Behavior Analyst develops comprehensive and focused treatment plans for children based on medical necessity for the remediation of the deficits of the child's autism diagnosis. The Behavior Analyst continually monitors their assigned teams and each learner's progress in order to provide the most relevant treatment.
Why Join our Team?
Medical, Dental, & Vision benefits eligible on day one
Conference & Continuing Education Reimbursement
403(b) Retirement Plan
Educational Reimbursement
Career-Pathing
Paid Training
Employee Referral Bonus
Leadership Career-Pathing
Generous Paid Time Off
Retirement Savings Plan with employer match
Supportive Work Environment
What you'll be doing:
Clinical Practice
Assessing, supervising, and evaluating learners by administering; ABLLS-R, VB-MAPP, PEAK, Vineland, AFLS, Essential for Living or other Functional Behavior Assessments
Creating and supervising the implementation of individualized goals and objectives for center-based, community, in-home, and telehealth programs.
Creating individualized behavior intervention plans, monitoring implementation and providing feedback as necessary. The Behavior Analyst will provide direct behavior analytic therapy as needed.
Conducting parent trainings as clinically appropriate for the learner.
Supervision
Capturing and contriving opportunities to teach staff and learners in the natural environment and trains others to do the same.
Participating in parent meetings, treatment meetings, stakeholder meetings, trainings and other meetings as needed.
Supporting initial training alongside the training team, assisting with ongoing training with a focus on retaining and supporting behavior technicians.
Developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network's Employee Handbook and BACB guidelines.
Job Requirements:
Master's degree in a field related to Behavior Analysis (Masters in Applied Behavior Analysis preferred)
BCBA Certification through the Behavior Analyst Certification Board (BACB)
Current State of Michigan Behavior Analyst Licensure
At least 1 year of experience working as a BCaBA or under the supervision of a BCBA in training hours
At least 2 years of experience working with youth diagnosed with autism spectrum disorder
Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Paramedic Basic
Concord, CA job
CONCORD/CONTRA COSTA COUNTY
We're hiring Part-Time Paramedics that are passionate about delivering compassionate, high-quality service and basic as well as advanced patient care to our customers.
Do you have a desire to continue your education?
Looking to improve your skills and knowledge?
We offer sponsorships, educational scholarships, and tuition reimbursement opportunities.
*IMPORTANT REQUIREMENT PRIOR TO SCHEDULING AN INTERVIEW:
-You must sign up or have already completed your Contra Costa County EMS Orientation Webinar. You can use the link below to sign up. Please notify ********************* when this has been completed.
- If offered the position, you must have open availability based off of operational needs which will include weekdays and weekends.
*************************************************************
Responsibilities:
Assess each call situation to determine the best course of action while working with progressive Paramedic protocols.
Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care.
Communicate with patients and loved ones to provide information and assurance that care is being given.
Act as Paramedic team leader and take responsibility for the scene and unit management as needed.
Drive the ambulance on 911 responses.
Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics.
Other Responsibilities:
Participate in community programs to maintain AMR image and establish strong community relations.
Required Qualifications:
*Please upload color photos of the following to your Candidate Profile (within the Dashboard) for review. The title of each photo should reflect the type of document being submitted.
CA Driver's License
CA State Paramedic Card
CA Ambulance Driver's License with the Issued Date shown on the card
American Heart Association Certifications: BLS, ACLS, PALS/PEPP, BTLS/PHTLS
Medical Examiner's Certificate
Provide confirmation of scheduled date for the EMS Orientation Webinar or certification of completion
ADDITIONAL REQUIREMENTS:
ICS 100, ICS 200, NIMS 700 (optional, but preferred)
Proof of Vaccinations (to include TDaP, TB, MMR, Hepatitis B, Varicella / Chicken Pox, and Influenza)
Titers demonstrating immunity may be substituted for the proof of vaccination; proof of vaccines in progress are accepted.
High school diploma or equivalent (GED) required. Some advanced education preferred.
Past work experience in healthcare preferred.
Ability to pass a Physical Agility Test (including, but not limited to: lifting, carrying, dragging, walking, and balance).
Must be able to lift, drag, hoist, and carry different types of equipment and other objects.
Ability to discern deviations/changes in eye & skin coloration due to patient's condition and treatment administered.
Ability to work past scheduled shift with little or no notice, if needed.
Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times.
Driving Record must comply with AMR's Safety & Driving policy (proof required if conditional employment is made).
*Some restrictions apply - your recruiter will share more information upon receiving your application
Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ************************* Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:
Check out our careers site
benefits page
to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off.
Salary Range: $39.04 - $57.95 (This rate applies to 12 hour shifts and average 42 hours per week)
*Other hourly rates may be available based on hired shift type. Please ask your recruiter for details.
Auto-ApplyRN- Sign on Bonus
Roanoke, VA job
We are hiring for a Full Time Home Health Registered Nurse to join our team in Roanoke, VA!
$5,000 bonus available.
At Advanced Health Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here.
As a Registered Nurse, you can expect:
flexibility for true work-life balance
opportunities for career growth
the ability to build trusted nurse-patient relationships
employee-focused wellness and support programs
If you love nursing and want to strengthen your experience, this is a great opportunity for you.
The Registered Nurse (RN) in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies.
Coordinates total plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting.
Makes the initial and/or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within state specific guidelines, and submits accurate, complete, and timely documentation in collaboration with physician orders.
Performs patient comprehensive assessments at designated time points and develops the appropriate plan of care.
Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source.
License Requirements
Current RN licensure in state of practice
Current CPR certification
Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation
Auto-ApplyLicensed Veterinary Technician
Novi, MI job
Meadowbrook Veterinary Clinic is seeking an experienced Licensed Veterinary Technician to join our team! This is an excellent opportunity for skilled, outgoing technicians who want to fully utilize their education and expertise while making meaningful connections with clients and their pets.
In this role, you will:
Provide excellent patient care during surgical and dental procedures - including anesthesia monitoring, patient prep and recovery, and dental cleanings and radiographs.
Ensure efficient exam room workflow and outstanding client communication.
Review treatment plans, provide discharge instructions, and address client questions with empathy and clarity.
Collaborate with your team to support the veterinarian's orders during outpatient visits, ensuring the highest level of patient care.
This position is ideal for detail-oriented technicians who are passionate about exceptional patient and client care, and ready to work at the top of their license in a supportive, team-focused environment.
This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays.
Full-time benefits and compensation**:
Compensation: $23-28 per hour, for each hour worked*
Bonus package: $2,000
CE allowance: up to $1,000 annually based on tenure
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Minimum qualifications and skill set:
5+ years of veterinary experience in a clinical setting
Current Veterinary Technician License in the state of Michigan
Proficiency in the following skills:
Anesthesia induction and maintenance
Dental prophy and radiographs
Phlebotomy
Microscope evaluation
Meadowbrook Veterinary Clinic, located in Novi, MI, along with our sister clinic, Breckenridge Veterinary Clinic, provides high-quality veterinary care to pets in the surrounding areas. Both our clinics offer a wide range of services, including wellness exams, vaccinations, dental care, and advanced surgical procedures. Our team is committed to ensuring the health and comfort of pets while fostering strong relationships with their owners. We focus on compassionate, personalized care, and our veterinary hospitals are trusted members of the local community, dedicated to the well-being of pets throughout the region. If you want to be part of a fun, passionate team, that upholds high quality medicine, apply today!
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
#PRI
Travel OR RN
Manchester, NH job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel OR RN
Weekly Gross Pay: $2150.00 - $2350.00
Location: Manchester, NH, United States
Start date: 1/12/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Day (3x12)
Certifications: ACLS/BCLS/BLS
Titan Medical is looking for travelers to fill a Travel OR position for a 13.000000 week assignment in Manchester, NH! Call Titan for additional details. **************
Portfolio Services Manager II
Columbia, MD job
We're committed to your flexibility and wellbeing. As part of our global team, you'll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working.
We give you a world of potential
Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, government agencies and other financial institutions.
Within Computershare Corporate Trust, the Portfolio Services Manager II works on our most complex and sophisticated products. For our SAS division, this role supports a variety of alternative investment products such as CLO, leveraged loan finance facilities, and custody transactions where we provide portfolio administration, securities custody, collateral agent, paying agent, and trustee services. The Portfolio Services Manager II understands the complex funding and portfolio compliance requirements and portfolio accounting concepts that accompany these products.
A role you will love
The Portfolio Services Manager II is responsible for the overall management and administration of moderately complex deals/portfolios which could span multiple clients and products. Deal structures typically include esoteric concepts and active portfolio management. The Portfolio Services Manager II will establish relationships with the client(s) to understand business needs and serve as the primary contact to address and solution for all issues. The role holder will recommend process improvements and servicing enhancements to improve efficiency and exceed client expectations. This requires close interaction with the client and the operations team assigned to the deal and monitoring deliverables outside a structured workflow to ensure contractual requirements are met. The role holder may also assist with production support and completing these administrative services as well as reviewing the work carried out by other team members. Coordination with internal teams, external counsel, and clients in connection
The Portfolio Services Manager II ensures compliance with regulatory and risk management policies for all activities, critically for onboarding activities, deal amendments, and terminations.
• Administer and manage moderately complex deals, including actively managed portfolios with daily, time sensitive activity.
• Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
• May review the work carried out by other team members and provide feedback.
• Act as primary point of contact for client communication and apply product knowledge and ability to interpret complex legal documents to independently investigate and respond to client inquiries and requests.
• Liaise with deal stakeholders and internal or external parties.
• Assist with contract review and negotiation focusing on operational requirements and participate in the closing and set-up of new deals in accordance with governing documents and departmental procedures.
• Actively participate in client/deal and departmental projects, including assisting system application and end user computing tool developers with design, user acceptance testing, and implementation.
• Recognize a problem and determine when to escalate or handle independently.
• Monitor market changes and developments, translating into new value-adding services and ensuring customer satisfaction in coordination with the team. This may require attending industry conferences and events.
• Proactively support the management of risk, in line with the risk policy, framework and appetite.
What will you bring to the role?
Essential:
• 7 years of experience in one or a combination of the following: Corporate Trust, Financial Services, Relationship/Account Management, Structured Finance. A four-year degree or military experience may offset one year of required experience.
Preferred:
• Master's Degree
• Corporate Trust Experience
• Collateralized Loan Obligation, Leveraged Loan Financing and Custody Experience
• Relationship/Account Management Experience
• Ability to work independently, make decisions, and instruct others
• Excellent verbal, written and interpersonal communication skills
• Proficiency in reading and interpreting complex legal documents
• Strong math aptitude
• Ability to navigate multiple computer systems and applications
• Effective organizational, multi-tasking and prioritizing skills
• Solid PC skills including proficiency with MS Excel
• Ability to work in high pressure and time sensitive environment
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs and recommending solutions
• Critical thinking and problem-solving skills
• Strong analytical skills with high attention to detail and accuracy
• Experience completing tasks in a timely and efficient manner with excellent attention to detail
• Ability to interact with all levels of an organization
Rewards designed for you
Parental Leave. We offer paid parental leave, flexible working hours and a caring and inclusive culture.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and wellness reimbursement.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.
Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Compensation. The typical base pay range for this role is $85,000- $110,000. This base pay is specific to Columbia, MD and may not be applicable to all locations. This range reflects our good faith effort to pay fairly based on our job evaluation of this role and we tailor our offers within the range based on the selected candidate's relevant knowledge, skills, experience, and other job-related factors.
#LI-Hybrid
Auto-ApplyEDI Analyst II
MTM, Inc. job in Washington, DC
At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment.
What you'll do:
* Identify, document and educate MTM partners on client EDI requirements
* Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects
* Define, create, and validate user stories necessary to achieve internal and external objectives
* Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data
* Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations
* Lead sessions for small to medium applications/projects or a few large applications/projects
* Validate EDI solutions meet both internal and external client needs
* Evaluate potential future client EDI requirements to support successful RFP and implementations processes
* Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations
* Act as a liaison between the business customer and the technology providers, both internally and externally
* Communicate relative feedback, level of effort, and return on investment to business users for project prioritization
* Responsible for making improvements of processes or workflows to enhance performance
* Partner with associated departments to ensure uniformity in data
* Remain informed on ever-changing information to ensure accuracy within business processes
* Partner with EDI developers to ensure solutions meet requirements
What you'll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D equivalent
* Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree
* Minimum 7 years of EDI technical or business work experience
* 3+ years of SQL experience
* 3+ years' experience in software development methodologies including Agile and scrum processes
* 5+ years of working HIPAA X12 Standard Transactions
* 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation
* Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment
Skills:
* Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999
* Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements
* Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database
* Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form
* Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization
* Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals
* Ability to translate business processes into workflows and system requirements
* Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders
* Ability to solve problems by utilizing training, knowledge, tools, and analytical skills
* Ability to assimilate new and existing technologies
* Exemplary communication skills.
* Must be able to address all levels of employees and customers
* Ability to be effective in a fast paced, dynamic environment with minimal supervision
* Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Salary Min: $80,000
Salary Max: $108,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
Auto-ApplyFacility & Maintenance Monitor
MTM, Inc. job in Hyattsville, MD
What Will Your Job Look Like: The Facility and Maintenance Monitor is responsible for ensuring transportation providers who contract with MTM meet and exceed the compliance requirements contained in our contract. This includes performing random and/or schedule site visits and inspections. The Facility and Maintenance Monitor performs semi-annual vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards.
Location: 4100 Garden City Dr Hyattsville, MD 20785
What you'll do:
* Conduct periodic inspections of vehicles and equipment being used for service throughout the term of the contract. Such inspections may be conducted at the paratransit operating facility, WMATA main facility, during the provision of service, or at another time and location as stipulated by WMATA
* Will review vehicle files for inspection to ensure that required maintenance activities are being completed appropriately
* Performs scheduled and random visits (local travel) to required facilities to verify level of service and provider adherence to contract standards
* Perform onsite visits and street observations of current WMATA clients in the DC area
* Perform on street observations of providers' vehicles, drivers and services
* Document on street observations and provide input to WMATA on both positive and negative findings
* Schedule facility and maintenance inspections
* Meet with the service provider to audit files and records, educate the contractor, and review any areas of deficiency
* Plan and document deficiencies and provide follow up reports to management on a regular basis
What you'll need:
Experience, Education & Certifications:
* High school degree or equivalent
* Must possess a valid driver's license
Skills:
* Strong interpersonal and supervisory skills
* Knowledge of appropriate maintenance processes
* Ability to work independently with minimal supervision
* Self-motivation and superior time management skills
* Knowledge of, or ability to learn Microsoft Outlook, Word, Excel and Trapeze
* Proven experience dealing with conflict management and resolution
* Willingness and ability to travel locally within the DC area 75+% of the time
* Valid/current driver's license and a clean driving record
* Flexibility to work a variety of work schedule/hours
* Extensive knowledge of MetroAccess protocols
* Ability to maintain high level of confidentiality
* Regular Attendance
Even better if you have...
* Bachelor's degree preferred
* 2 years of vehicle inspection experience preferred
* 2 years of facilities inspection experience preferred
* Prior audit experience and/or knowledge of Medicaid guidelines, preferred
* Knowledge of Paratransit guidelines, preferred
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Min Salary: $23/hr
Max Salary: $25/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit
Auto-ApplyQuality Support Coach
MTM job in Hyattsville, MD
MTM is growing and looking for a QA Support Coach. This is a work in the office position supporting our Baltimore, MD location.
What Will Your Job Look Like?
The MTA QA Support Coach maintains, promotes, and improves quality services in customer service levels and monitoring of all Operations Control Center (OCC) performance through call monitoring and evaluating. The position is responsible for the management, documentation, tracking, monitoring, and reporting all inbound and outbound activity in the OCC for MTA.
What You'll Do:
Work with Operations Control Center Supervisor to update established protocols and procedures to improve quality
Conduct daily monitoring of OCC activity to review and evaluate Quality Assurance
Document, score and provide recommendations for process improvements
Monitor and assess OCC performance by reviewing inbound and outbound call activity
Meet monthly percentage goals for historical calls
Observe, document, and evaluate operations including dispatch, scheduling and customer service
Participate in OCC morning and afternoon pullouts scheduled by MTA
Manage weekly compliance report card data for the department
Report and investigate all suspicious phone activity to MTA
Notify Management of all system outages
Track OCC performance and productivity by agent
Record results daily in the auditing spreadsheet
Provide timely feedback to Supervisor on a continual basis
Always demonstrate professional demeanor
Attend client meetings and public presentations, as needed
Provide departmental support for various functions as needed
Maintain a friendly and positive attitude
What You'll need:
High school diploma or G.E.D
A minimum of one (1) year of Customer Service experience
Even better if you have:
College degree preferred
Minimum of one (1) year MTM Customer Service experience preferred
Strong communication skills
Ability to take direction, but also to work independently
Ability to work with all levels of the organization
Ability to work with multiple situations and manage a wide variety of issues
Intermediate level of proficiency or above in Microsoft Outlook, Word & Excel
Ability to tactfully handle performance issues and provide suggestions for improvement
Ability to report quality measurements in meaningful and useful ways
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Milestone Anniversary One Month Sabbatical
Leadership Mentoring Opportunities
Salary
Hourly rate: $19.50
This information reflects the base salary range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit
Auto-ApplyDispatcher
MTM Ventures job in Aberdeen, MD
Full-time Description
Why Work For Us?
· Weekly pay and direct deposit
· 3 weeks PTO
· Paid holidays
· Medical, dental, and vision insurance
· 401(k) retirement plan
· MTM is a supportive, family-oriented culture focused on safety and respect
About the Role
MTM Trucking and Logistics is seeking a professional, organized, and communication-driven Dispatcher to join our operations team. Our company is growing quickly, and this role is essential in helping us reach our next milestone.
This is not a basic dispatch position. We need someone who takes pride in precision, customer service, and keeping drivers moving safely, efficiently, and consistently.
Requirements
Key Responsibilities
• Assign and monitor driver routes across drayage, full truckload, and dedicated lanes
• Track appointments, ETAs, delays, and exceptions in real time
• Maintain clear and respectful communication with drivers
• Provide proactive, professional updates to customers
• Confirm, adjust, and manage pickup and delivery appointments
• Monitor port, terminal, and rail yard activity
• Identify operational risks early and escalate appropriately
• Collaborate closely with planners and the operations admin
• Maintain accurate notes and system documentation
What Makes You a Strong Fit
• Excellent communication skills
• Calm under pressure, able to multitask effectively
• Strong organizational and time-management abilities
• Dispatch experience preferred (drayage, FTL, or port operations)
• Customer service mindset
• Driver-focused, solution-oriented approach
• Reliable, consistent, and accountable
• Comfortable using TMS systems, GPS/telematics, and AI tools.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Senior Sales Consultant
Mtm job in Laurel, MD
As a Senior Sales Representative specializing in the window space, you will be responsible for developing and maintaining relationships with contractors, builders, and construction professionals. Your primary focus will be on promoting our range of window products and solutions, generating sales, and driving revenue growth within the contractor segment.
Responsibilities:
Develop and execute strategic sales plans to achieve and exceed sales targets within the contractor segment.
Identify and prospect potential contractor clients, establishing rapport and understanding their needs.
Conduct product presentations and demonstrations to showcase the features, benefits, and applications of our window solutions.
Collaborate with contractors to provide customized solutions tailored to their project requirements.
Provide accurate and timely quotations, proposals, and pricing to contractors.
Coordinate with internal teams, including sales support, operations, and customer service, to ensure seamless order fulfillment and customer satisfaction.
Stay informed about industry trends, competitor activities, and market developments to identify opportunities and threats.
Attend trade shows, conferences, and networking events to promote our brand and expand our contractor network.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field (preferred).
Proven track record of success in B2B or B2C sales, preferably within the construction or building materials industry.
Strong understanding of window products, construction techniques, and building codes/regulations.
Excellent communication, negotiation, and interpersonal skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Proficiency in CRM software and Microsoft Office Suite.
Willingness to travel within the assigned territory as needed.
Benefits:
Competitive salary and commission structure.
Comprehensive health and wellness benefits package.
Opportunities for career growth and advancement.
Ongoing training and professional development programs.
Collaborative and supportive team environment and collaboration.
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
On-Call ADA Mobility Assessment Evaluator
MTM job in Washington, DC
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What Will Your Job Look Like?
The Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office. The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the Client.
This position will sit at the WMATA Transit Accessibility Center at 55 M Street SE Suite 520 Washington, DC 20003.
What You'll Do:
Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
Determine what functional assessments the applicant will be required to undergo
Provide written eligibility determination documentation to Client within ADA required and contracted time frame
Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
Provide further written documentation to Client upon request
Assist the leadership team in identifying process improvement opportunities
Conduct functional physical and/or cognitive assessment with applicants that may include:
Physical Functional Assessment using an outdoor course
Physical Functional Assessment using an indoor course
FACTS
MMSE
Tinetti Balance and Gait Assessment
Beck's Assessment
Apply information obtained to determine applicant's capability to independently ride fixed route transportation
Provide required forms to administrative personnel for data-entry and eligibility letter generation
Participate in staff meetings with leadership and/or Client
Participate in community outreach and education as needed
Participate in initial and on-going training as required by MTM and Client
Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client
Input all information into MTM Access and other software as appropriate
Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
Participate in appeals process, upon request
Maintain a positive attitude when interacting with individuals, support Staff and caregivers
Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
Must conform to MTM's HIPAA standards
What you'll need:
Experience, Education & Certifications:
Bachelor's degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
Willing to accept relevant experience and specialized certifications in lieu of a Bachelor's degree depending upon contract specifications (Certifications can include: COTA, OT, PT)
3+ years of professional experience working with individuals with disabilities
Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
Experience conducting information-gathering relating to ADA Paratransit eligibility
Skills:
Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
Desire to learn additional programs
Excellent organizational and multi-tasking skills
Ability to work flexible hours
Ability to adapt to a rapidly changing environment
Ability to work under limited supervision
Ability to make clear and factual observations
Additional language skills are preferred
Ability to maintain high level of confidentiality
Knowledge of the public transportation system & services
Hourly Rate: $25/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTRANSIT
Auto-ApplyClass A Driver - Full-time
MTM Ventures job in Aberdeen, MD
Full-time Description
Why Work For Us?
1,000 sign-on bonus
Weekly pay and direct deposit
3 weeks PTO
Elite Fleet Incentive Program
In-house mechanics and a comprehensive fleet maintenance program
Paid holidays
Medical, dental, and vision insurance
401(k) retirement plan
MTM is a supportive, family-oriented culture focused on safety and respect
In your role as a Class A Driver, you will be responsible for the following essential functions:
Arrive on time for each shift
Perform daily safety inspections (pre-trip and post-trip) in compliance with OSHA and DOT regulations
Communicate with dispatch at stops as requested to relay accurate, detailed information
Submit all necessary paperwork, completed and on time, to dispatch
Maintain cleanliness and upkeep of your truck
Operate all equipment safely and responsibly
Immediately report any accidents, unsafe conditions, or injuries to dispatch
Maintain a professional appearance and demeanor
Pick up and deliver orders promptly, professionally, and courteously to customers
Be a positive representation of MTM Trucking and Logistics' cultural values
Treat all team members with respect and support
Use company applications such as Samsara, Slack, and Paylocity for job-related tasks
Requirements
To be considered for this position, you must have the following qualifications:
Valid CDL with at least 2 years' experience, meeting insurance requirements.
High school diploma or GED.
Other important information to consider:
This is a safety-sensitive position; zero tolerance for drugs or alcohol.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Salary Description 30% Load Pay
Travel OR RN
Loris, SC job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel OR RN
Weekly Gross Pay: $1888.00 - $2088.00
Location: Loris, SC, United States
Start date: 12/28/2025
Assignment length: 12 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Day (5x8)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel OR position for a 13.000000 week assignment in Loris, SC! Call Titan for additional details. **************
Portfolio Services Manager II
Columbia, MD job
This is a hybrid position based in Columbia. We're committed to your flexibility and well-being and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, government agencies and other financial institutions.
Within Computershare Corporate Trust, the Portfolio Services Manager II works on our most complex and sophisticated products in our Securities and Loan Services (SLS) division. Within SLS, The Portfolio Services Manager II is focused on our Securitizations, Loan Agency, and Custody businesses where we provide end to end solutions including: trustee services, portfolio administration, securities and loan custody, collateral agent, calculation agent, paying agent, and customized reporting in support of investors, asset managers, lenders and borrowers. The Portfolio Services Manager II understands the complex funding and portfolio compliance requirements and portfolio accounting concepts that accompany these products.
This role operates in a fast-paced evolving market. Clients are high-profile market makers driving new finance industry structures and concepts with cutting edge lending and securitization strategies. These clients include some of the top asset management firms, investment bankers, hedge funds, REITs, and institutional issuers/borrowers and investors. The Portfolio Services Manager II works closely with these clients and adapts to changing priorities to ensure that all time-sensitive funding, trading, payment and reporting activity is carried out in accordance with the client's request and contractual requirements. The role holder also works closely with various internal business partners such as sales, business development, legal, relationship managers and middle/back-office support teams to resolve issues and solve for our client's business needs.
A role you will love
The Portfolio Services Manager II is responsible for the overall management and administration of moderately complex deals/portfolios which could span multiple clients and products. Deal structures typically include esoteric concepts and active portfolio management. The role holder ensures the accurate and timely administration of all deal activities including daily cash/position/asset reconciliations, waterfall/borrowing base/compliance test calculations, asset sales/purchases, fundings, payment processing, intraday trading, investor reporting, and ad-hoc client requests. This requires close interaction with the client and the analyst assigned to the deal and monitoring deliverables outside a structured workflow to ensure contractual requirements are met. The role holder may also assist with production support and completing these administrative services as well as reviewing the work carried out by other team members. Coordination with internal teams, external counsel, and clients in connection with new bus
• Administer and manage moderately complex deals, including actively managed portfolios with daily, time sensitive activity.
• Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
• Ensure cash and asset positions are updated daily within internal systems and tied out with clients.
• May review the work carried out by other team members and provide feedback.
• Act as primary point of contact for client communication and apply product knowledge and ability to interpret complex legal documents to independently investigate and respond to client inquiries and requests.
• Liaise with deal stakeholders and internal or external parties to promptly resolve all trade, funding, asset transaction or reporting issues. May also act as issue resolution escalation point for junior Portfolio Services Managers.
• Train less experienced Portfolio Services Managers on core systems and processes.
• Assist with contract review and negotiation focusing on operational requirements and participate in the closing and set-up of new deals in accordance with governing documents and departmental procedures.
• Actively participate in client/deal and departmental projects, including assisting system application and end user computing tool developers with design, user acceptance testing, and implementation.
• Recognize a problem and determine when to escalate or handle independently.
• Monitor market changes and developments, translating into new value-adding services and ensuring customer satisfaction in coordination with the team. This may require attending industry conferences and events.
• Proactively support the management of risk, in line with the risk policy, framework and appetite.
What will you bring to the role?
Essential:
• 7+ years of experience in one or a combination of the following: Corporate Trust, Financial Services, Account Management, Structured Finance. A four-year degree or military experience may offset one year of required experience.
Preferred:
• Bachelor's Degree
• Corporate Trust Experience
• Relationship/Account Management
• Ability to work independently, make decisions, and instruct others
• Excellent verbal, written and interpersonal communication skills
• Proficiency in reading and interpreting complex legal documents
• Strong math aptitude
• Ability to navigate multiple computer systems and applications
• Effective organizational, multi-tasking and prioritizing skills
• Solid PC skills including proficiency with MS Excel
• Ability to work in high pressure and time sensitive environment
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs and recommending solutions
• Critical thinking and problem-solving skills
• Strong analytical skills with high attention to detail and accuracy
• Experience completing tasks in a timely and efficient manner with excellent attention to detail
• Ability to interact with all levels of an organization
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and well-being rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $85,000-$106,000 This base pay is a national average and may not be applicable to all locations.
This salary is specific to the United States and a direct currency conversion will not be representative of salaries in our other global locations. For salaries in other countries please reach out to the talent acquisition partner recruiting for this role.
Compensation. The typical base pay range for this role is $85,000-$106,000 This base pay is a national average and may not be applicable to all locations.
#LI-Hybrid
Auto-ApplyEDI Analyst II
MTM, Inc. job in Hyattsville, MD
At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment.
What you'll do:
* Identify, document and educate MTM partners on client EDI requirements
* Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects
* Define, create, and validate user stories necessary to achieve internal and external objectives
* Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data
* Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations
* Lead sessions for small to medium applications/projects or a few large applications/projects
* Validate EDI solutions meet both internal and external client needs
* Evaluate potential future client EDI requirements to support successful RFP and implementations processes
* Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations
* Act as a liaison between the business customer and the technology providers, both internally and externally
* Communicate relative feedback, level of effort, and return on investment to business users for project prioritization
* Responsible for making improvements of processes or workflows to enhance performance
* Partner with associated departments to ensure uniformity in data
* Remain informed on ever-changing information to ensure accuracy within business processes
* Partner with EDI developers to ensure solutions meet requirements
What you'll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D equivalent
* Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree
* Minimum 7 years of EDI technical or business work experience
* 3+ years of SQL experience
* 3+ years' experience in software development methodologies including Agile and scrum processes
* 5+ years of working HIPAA X12 Standard Transactions
* 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation
* Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment
Skills:
* Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999
* Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements
* Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database
* Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form
* Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization
* Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals
* Ability to translate business processes into workflows and system requirements
* Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders
* Ability to solve problems by utilizing training, knowledge, tools, and analytical skills
* Ability to assimilate new and existing technologies
* Exemplary communication skills.
* Must be able to address all levels of employees and customers
* Ability to be effective in a fast paced, dynamic environment with minimal supervision
* Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Salary Min: $80,000
Salary Max: $108,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
Auto-Apply