EDI Analyst II
MTM, Inc. job in Columbus, OH
At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment.
What you'll do:
* Identify, document and educate MTM partners on client EDI requirements
* Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects
* Define, create, and validate user stories necessary to achieve internal and external objectives
* Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data
* Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations
* Lead sessions for small to medium applications/projects or a few large applications/projects
* Validate EDI solutions meet both internal and external client needs
* Evaluate potential future client EDI requirements to support successful RFP and implementations processes
* Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations
* Act as a liaison between the business customer and the technology providers, both internally and externally
* Communicate relative feedback, level of effort, and return on investment to business users for project prioritization
* Responsible for making improvements of processes or workflows to enhance performance
* Partner with associated departments to ensure uniformity in data
* Remain informed on ever-changing information to ensure accuracy within business processes
* Partner with EDI developers to ensure solutions meet requirements
What you'll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D equivalent
* Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree
* Minimum 7 years of EDI technical or business work experience
* 3+ years of SQL experience
* 3+ years' experience in software development methodologies including Agile and scrum processes
* 5+ years of working HIPAA X12 Standard Transactions
* 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation
* Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment
Skills:
* Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999
* Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements
* Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database
* Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form
* Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization
* Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals
* Ability to translate business processes into workflows and system requirements
* Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders
* Ability to solve problems by utilizing training, knowledge, tools, and analytical skills
* Ability to assimilate new and existing technologies
* Exemplary communication skills.
* Must be able to address all levels of employees and customers
* Ability to be effective in a fast paced, dynamic environment with minimal supervision
* Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Salary Min: $80,000
Salary Max: $108,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
Auto-ApplyDirect Sales Representative
Flagstaff, AZ job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr Direct Sales Representative is responsible for the promotion and sale of Optimum products and services. Utilizes expert knowledge of Optimum products and services and mastery of sales processes to consistently maximize the growth & development of new and tenured Optimum Sales Professionals. The Sr Direct Sales Representative role is focused on achieving individual targets, allocating time to field training, coaching, and support to assigned Optimum Sales Professionals and to assist in their ramp to competency and progression toward reaching OSP2 level. This senior level sales professional will promote and maintain a performance-based culture, where sales professionals are inspired to deliver a superior customer experience while acting as a mentor to foster employee professional development.
Responsibilities
Demonstrates expert knowledge of Optimum products, promoting and selling offerings to individual customers by knocking on every door assigned
Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products and services
Drive sales and build strong customer relationships, and mentoring and coaching frontline sales to help them achieve their utmost potential
Meets and exceeds sales targets as established by local market
Exhibits strong interest in leading & developing others
Provides onboarding support to new hires, observes, and provides feedback to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience
Strategic planning - monitor sales performance metrics and generate reports to assess progress and identify areas for improvement
Take an active role in personal and professional development
Qualifications
Minimum Qualifications and Essential Functions:
Demonstrates a high degree of self-motivation and maintains a professional appearance
Exercises independent judgment and discretion with respect to significant matters without direct oversight of leadership
Possesses expert knowledge of B2C selling that would be reflective of 2-3 years of experience.
High degree of confidence in selling ability.
Displays expert time management and organizational skills.
Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential.
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral-earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.
Secure your future: Contribute 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion.
[2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Licensed Veterinary Technician
Novi, MI job
Meadowbrook Veterinary Clinic is seeking an experienced Licensed Veterinary Technician to join our team! This is an excellent opportunity for skilled, outgoing technicians who want to fully utilize their education and expertise while making meaningful connections with clients and their pets.
In this role, you will:
Provide excellent patient care during surgical and dental procedures - including anesthesia monitoring, patient prep and recovery, and dental cleanings and radiographs.
Ensure efficient exam room workflow and outstanding client communication.
Review treatment plans, provide discharge instructions, and address client questions with empathy and clarity.
Collaborate with your team to support the veterinarian's orders during outpatient visits, ensuring the highest level of patient care.
This position is ideal for detail-oriented technicians who are passionate about exceptional patient and client care, and ready to work at the top of their license in a supportive, team-focused environment.
This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays.
Full-time benefits and compensation**:
Compensation: $23-28 per hour, for each hour worked*
Bonus package: $2,000
CE allowance: up to $1,000 annually based on tenure
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Minimum qualifications and skill set:
5+ years of veterinary experience in a clinical setting
Current Veterinary Technician License in the state of Michigan
Proficiency in the following skills:
Anesthesia induction and maintenance
Dental prophy and radiographs
Phlebotomy
Microscope evaluation
Meadowbrook Veterinary Clinic, located in Novi, MI, along with our sister clinic, Breckenridge Veterinary Clinic, provides high-quality veterinary care to pets in the surrounding areas. Both our clinics offer a wide range of services, including wellness exams, vaccinations, dental care, and advanced surgical procedures. Our team is committed to ensuring the health and comfort of pets while fostering strong relationships with their owners. We focus on compassionate, personalized care, and our veterinary hospitals are trusted members of the local community, dedicated to the well-being of pets throughout the region. If you want to be part of a fun, passionate team, that upholds high quality medicine, apply today!
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
#PRI
Travel Stepdown RN
Springfield, IL job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2696.00 - $2896.00
Location: Springfield, IL, United States
Start date: 1/12/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (4x12)
Certifications: ACLS/BCLS/BLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Springfield, IL! Call Titan for additional details. **************
Travel Stepdown RN
Springfield, IL job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2592.00 - $2792.00
Location: Springfield, IL, United States
Start date: 1/12/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (4x12)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Springfield, IL! Call Titan for additional details. **************
Customer Care Representative
Dublin, OH job
For three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification.
The breadth and depth of our experience, responsiveness, global resources and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists and graphic artists with extensive website design experience, resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
SUMMARY
The Customer Care Representative (CCR) is responsible for providing effective customer service for all internal and external customers by using the necessary scripts, FAQs (Frequently Asked Questions) and other resources necessary to provide accurate information. Responsibilities include listening to calls, researching the FAQs to ensure that accurate information is being delivered, write feedback and correspond through email. Additionally, effective communication with supervisors, team members, and project managers when necessary is a must.
COMPLEXITY
As the first interaction with our clients and sets the perception for the project. Their adherence to the guidelines is crucial. Customer care representatives may troubleshoot issues, provide information, and make decisions that involve escalating calls. This may include contacting the appropriate parties to intervene if needed. This role is also responsible for communicating any concerns or ideas for enhancing the overall departmental procedures to their direct supervisor and/or contact center management.
Qualifications
ABILITIES/KEY COMPETENCIES/SKILLS
• Proficient in the use of computers and telephones
• Strong oral and written communication skills
• Strong attention to detail
• Ability to navigate websites and applications quickly and effectively
• Strong decision-making skills
• Strong data entry skills
• Ability to be open to constructive feedback and areas of opportunity
EXPERIENCE/CERTIFICATES/EDUCATION
• High school diploma or equivalent is required
• Secondary education preferred
• Two years of customer service, customer care or applicable experience is preferred.
· Call center experience in an inbound and/or outbound capacity.
· Ability to Analyze written and recorded communication
· Have the ability to receive, articulate, write and deliver constructive feedback.
· Have the ability to multitask.
· Desire to be in an environment where continuous learning is the norm.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director- Mail and Fullfillment
Dublin, OH job
For three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification.
The breadth and depth of our experience, responsiveness, global resources and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists and graphic artists with extensive website design experience, resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
This position's focus is leading Mailing and Print Operation (known internally as Intake and Dissemination (I&D)) efforts for all three Garden City Group's Offices including Lake Success, Seattle and Ohio. As a Director of (I&D) you will ensure that all projects are structured in a way that complies with provided agreements, minimizes risk and maximizes profitability while meeting case budgetary constraints. The Director of Intake and Dissemination assists in leading the organization in adopting best practices and must develop relationships and work closely with all staff members in offices across the country to effectively manage tasks. In addition, this position guides, mentors, coaches, directs and coordinates the management of tasks required to attain operational excellence and effective project management
Responsibilities
Demonstrate exceptional leadership and ensure all practices are carried out in the most effective and efficient way possible while maintaining accordance with all case court orders and GCG policies.
Implement, direct and supervise the overall plan and necessary processes based on direction of court documents determined by each Settlement Agreement and through responsiveness to client direction and proprietary systems and procedures.
Direct the overall communication with clients both verbally and through written documents overseeing all case responsibilities and reporting to client on the timely completion of required tasks. Ensure the handling of escalated class member communications.
Ensures all products and services are delivered with the highest level of quality and customer service.
Train new personnel and existing staff on case management ensuring their personal development, while increasing their knowledge of intake and dissemination practices and talent in discerning each aspect of the project for successful oversight and completion.
Identify all project tasks; track critical project dates and deadlines managing the docketing system; plan and coordinate project logistics; implement, track, and hold accountable those responsible for timely completion. Identify areas to improve efficiencies and create procedures and process analysis to implement.
Keep advised the Senior Leadership Team on progress of projects and case management.
Act as liaison between I&D and other departments company wide, such as Operations, Legal, Quality Assurance, Systems, Communications, Banking, and GCG Communications. Supervise project staff in achievement of project requirements, including training on procedures and protocols, evaluating and monitoring progress by performing audits and providing additional support and training as required.
Direct the communication to management of project status and issues requiring senior-level counsel; provide senior level response to client inquiries when necessary and provide responsive communication to client based on case requirements and when escalation is required. Review drafts of counsel communication sent by project leads for accurate completion.
Qualifications
ABILITIES/KEY
COMPETENCIES/SKILLS
Ability to manage and motivate people.
Experience managing a heavy workload that includes responsibility for large complex projects that are unique in nature.
Demonstrated ability to write reports, correspondence, and procedures for case management.
Ability to communicate effectively, both orally and in writing and with responsiveness to senior management, directors, clients, and claimants.
Knowledge of issue diagnosis and resolution at the most senior level.
Computer skills with proficiency in Microsoft Office and solid knowledge of database administration through Excel and Access.
Ability to read, interpret, and analyze Settlement Agreements, other Court documents and regulatory requirements.
EXPERIENCE/CERTIFICATES/EDUCATION
A BS/BA with heavy background in operational management or project management handling multiple client-based projects/cases simultaneously, or a legal background with five or more years managing legal programs and/or practicing law is needed to be successful in this role.
Previous oversight or project management of legal case work or an equivalent combination of education and experience is preferred.
PHYSICAL DEMANDS
Fast-paced and high volumes with deadline and client driven requirements sometimes demanding extended work hours for completion of projects.
Multi-tasking necessary to ensure all aspects of caseload are proactively completed. Ability to sit for prolonged periods at a computer attending to a high volume of internal and external email correspondence
Additional Information
All your information will be kept confidential according to EEO guidelines.
Windows Administrator
Dublin, OH job
For more than 25 years, GCG has earned the confidence and respect of the legal community when it comes to handling administration services for class action settlements, bankruptcy cases, and legal notice programs. During that time, we have been entrusted with the administration of complex, international class action settlements as well as high-profile bankruptcy cases of national import. We have processed tens of millions of claims, mailed more than 287 million notices, handled over 28 million calls, and distributed billions of dollars with demonstrated accuracy and efficiency.
The breadth and depth of our experience, our responsiveness to clients' needs, our global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a nationally recognized noticing expert, a team of software engineers, call center professionals, in-house legal advertising specialists, and graphic artists with extensive website design experience, GCG's resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
The Windows Administrator's role is to configure, administer, monitor, and maintain Microsoft Windows Server Infrastructure and manage hardware requirements supporting the business needs. Work with Network Operations team to maintain the hardware and software infrastructure throughout the organization.
Responsibilities:
Build, administer, maintain and update Windows Server infrastructure and provide support to local Senior Windows Administrator.
Support the direction of the organizations infrastructure with ability to learn new technologies and skills and provide solutions to changing business requirements.
Communicate and interact with the Senior Windows Admin Team. Troubleshooting and researching technical issues.
Monitor network performance and work with network engineers to determine solutions when issues arise.
Qualifications
Bachelor of Science degree in Information Technology and three to four years' experience in the IT or related field for equivalent. MCITP is desirable.
Demonstrate sound troubleshooting methodology and problem solving.
Demonstrate quality management in the performance of duties.
Demonstrate the ability to handle multiple tasks simultaneously.
Effective oral and written communication skills.
Ability to work as a team member as well as independently.
Demonstrate appropriate time management and project planning skills.
Seek self-development and learning opportunities.
Strong knowledge of commonly used concepts, practices, and procedures within the field.
General understanding of Microsoft operations systems.
Basic understanding of Microsoft SharePoint 2010 and MS SQL 2008 R2.
Solid knowledge of Microsoft Windows Server 2008 R2 operating systems and understanding of basic Microsoft networking.
Additional Information
Please forward resume and cover letter with salary requirements.
This position is not eligible for relocation assistance.
GCG
, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.
Call Center Supervisor
Dublin, OH job
For three decades, Garden City Group, LLC (GCG) has been the recognized leader in providing legal administrative services for class action, mass tort, and bankruptcy cases. The breadth and depth of our experience, responsiveness, global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
GCG Media is GCG's in house advertising agency. For decades, GCG's clients have relied on us to achieve their legal noticing goals. Using our dynamic skills in strategy and planning, GCG has developed media campaigns in over 40 languages and close to 170 countries. GCG is continually looking for new ways to engage the marketplace and educate our clients in best practices to reach their target audience.
Job Description
The CCS is responsible for oversight of the CCRs. Supervisors must also ensure adherence and overall efficiencies of the CCRs. The CCS works directly with the Customer Care Managers and Sr. Managers to resolve any issues or concerns that may arise.
Assist representatives with issue resolution and troubleshooting to resolve customer issues. Advise on technical and procedural questions.
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals.
Complete team reports and ensure Key Performance Indicators (KPIs) are being met. Verify billable hours and make adjustments as necessary.Oversee Customer Care Representative schedule adherence and attendance. Support and communicate quality standards, processes, procedures and policies
Qualifications
Strong verbal and written communication skills with the ability to interpret and address claimant/client needs.
Knowledge of contact center industry and best practices.
Proficiency in Microsoft Suite.
Ability to work with minimal guidance or supervision in a time critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes.
Skilled in providing outstanding customer service.
Ability to defuse situations, identify and resolve issues.
Ability to make quick, accurate and appropriate decision.
Ability to lead an effective meeting in a team atmosphere.
Additional Information
Please submit resume and cover letter with salary requirements.
GCG
, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.
Travel Stepdown RN
Aurora, CO job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2419.00 - $2619.00
Location: Aurora, CO, United States
Start date: 1/6/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (3x12)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Aurora, CO! Call Titan for additional details. **************
Network Engineer
Dublin, OH job
For three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification.
The breadth and depth of our experience, responsiveness, global resources and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists and graphic artists with extensive website design experience, resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
SUMMARY
The Network Engineer position is a hands-on technical position responsible for architecture design assistance, support, implementation and preventive maintenance of the GCG corporate network.
RESPONSIBILITIES
Work within a 24x7 Cisco environment- switches, router, Wireless AP's and firewalls.
LAN/WAN troubleshooting and monitoring.
Perform firmware upgrade on all Cisco equipment in the network infrastructure.
Perform and verify storage/backups of systems configuration files
Troubleshoot and remediate network outages and performance problems.
Qualifications
ABILITIES/KEY COMPETENCIES/SKILLS
Knowledge and experience with Cisco Routers and Switches and support of the
following technologies: QOS (Quality Service) with Cisco, Avaya, Cisco
Switching and Layer 2 Protocols (VLANs, VTP, etc.). Routing EIGRP (BGP
a+), HSRP/VRRP, 802.1x,
6500 and 4500 Enterprise hardware; Nexus a plus, high-end branch routers, and
ASA firewalls.
Cisco CCNA, and progressing toward a CCNP
May include travel Ohio, or Seattle
Strong troubleshooting methodology and rapid response to escalated issues.
Ability to prioritize and handle multiple tasks simultaneously.
Ability to work as a team member as well as independently.
Effective oral and written communication skills
EXPERIENCE/CERTIFICATES/EDUCATION
Associates Degree in a technical discipline or better
preferred, or equivalent and three to five years' experience in a Network Engineering role, or equivalent
combination of education and experience.
Experience implementing and troubleshooting routed networks.
ORGANIZATIONAL RELATIONSHIPS
Will report to the Director of Networks in the systems and Technology
department.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Call Center Supervisor
Dublin, OH job
For three decades, Garden City Group, LLC (GCG) has been the recognized leader in providing legal administrative services for class action, mass tort, and bankruptcy cases. The breadth and depth of our experience, responsiveness, global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
GCG Media is GCG's in house advertising agency. For decades, GCG's clients have relied on us to achieve their legal noticing goals. Using our dynamic skills in strategy and planning, GCG has developed media campaigns in over 40 languages and close to 170 countries. GCG is continually looking for new ways to engage the marketplace and educate our clients in best practices to reach their target audience.
Job Description
The CCS is responsible for oversight of the CCRs. Supervisors must also ensure adherence and overall efficiencies of the CCRs. The CCS works directly with the Customer Care Managers and Sr. Managers to resolve any issues or concerns that may arise.
Assist representatives with issue resolution and troubleshooting to resolve customer issues. Advise on technical and procedural questions.
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals.
Complete team reports and ensure Key Performance Indicators (KPIs) are being met. Verify billable hours and make adjustments as necessary.Oversee Customer Care Representative schedule adherence and attendance. Support and communicate quality standards, processes, procedures and policies
Qualifications
Strong verbal and written communication skills with the ability to interpret and address claimant/client needs.
Knowledge of contact center industry and best practices.
Proficiency in Microsoft Suite.
Ability to work with minimal guidance or supervision in a time critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes.
Skilled in providing outstanding customer service.
Ability to defuse situations, identify and resolve issues.
Ability to make quick, accurate and appropriate decision.
Ability to lead an effective meeting in a team atmosphere.
Additional Information
Please submit resume and cover letter with salary requirements.
GCG
, LLC
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.
WINDOWS ADMINISTRATOR
Dublin, OH job
For more than 25 years, GCG has earned the confidence and respect of the legal community when it comes to handling administration services for class action settlements, bankruptcy cases, and legal notice programs. During that time, we have been entrusted with the administration of complex, international class action settlements as well as high-profile bankruptcy cases of national import. We have processed tens of millions of claims, mailed more than 287 million notices, handled over 28 million calls, and distributed billions of dollars with demonstrated accuracy and efficiency.
The breadth and depth of our experience, our responsiveness to clients' needs, our global resources, and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a nationally recognized noticing expert, a team of software engineers, call center professionals, in-house legal advertising specialists, and graphic artists with extensive website design experience,
GCG
's resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
The Windows Administrator's role is to configure, administer, monitor, and maintain Microsoft Windows Server Infrastructure and manage hardware requirements supporting the business needs. Work with Network Operations team to maintain the hardware and software infrastructure throughout the organization.
Responsibilities:
Build, administer, maintain and update Windows Server infrastructure and provide support to local Senior Windows Administrator.
Support the direction of the organizations infrastructure with ability to learn new technologies and skills and provide solutions to changing business requirements.
Communicate and interact with the Senior Windows Admin Team. Troubleshooting and researching technical issues.
Monitor network performance and work with network engineers to determine solutions when issues arise.
Qualifications
Bachelor of Science degree in Information Technology and three to four years' experience in the IT or related field for equivalent. MCITP is desirable.
Demonstrate sound troubleshooting methodology and problem solving.
Demonstrate quality management in the performance of duties.
Demonstrate the ability to handle multiple tasks simultaneously.
Effective oral and written communication skills.
Ability to work as a team member as well as independently.
Demonstrate appropriate time management and project planning skills.
Seek self-development and learning opportunities.
Strong knowledge of commonly used concepts, practices, and procedures within the field.
General understanding of Microsoft operations systems.
Basic understanding of Microsoft SharePoint 2010 and MS SQL 2008 R2.
Solid knowledge of Microsoft Windows Server 2008 R2 operating systems and understanding of basic Microsoft networking.
Additional Information
Please forward resume and cover letter with salary requirements.
This position is not eligible for relocation assistance.
GCG
, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.
Travel Stepdown RN
Bloomington, IN job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2380.00 - $2580.00
Location: Bloomington, IN, United States
Start date: 1/6/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (4x12)
Certifications: ACLS/BCLS/BLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13.000000 week assignment in Bloomington, IN! Call Titan for additional details. **************
Network Engineer
Dublin, OH job
For three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification.
The breadth and depth of our experience, responsiveness, global resources and state-of-the-art technology have made us the recognized leader in our field and the partner of choice for leading law firms, corporate legal departments, government agencies, and other legal professionals requiring our unique administrative support.
With more attorneys than any other firm in our business, and a staff of more than 1,000 that includes a team of software engineers, call center professionals, in-house legal advertising specialists and graphic artists with extensive website design experience, resources are unparalleled in the industry. We have offices coast-to-coast and are ready at a moment's notice to provide cost-effective administration services tailored to the needs of each case, regardless of its size or complexity.
Job Description
SUMMARY
The Network Engineer position is a hands-on technical position responsible for architecture design assistance, support, implementation and preventive maintenance of the GCG corporate network.
RESPONSIBILITIES
Work within a 24x7 Cisco environment- switches, router, Wireless AP's and firewalls.
LAN/WAN troubleshooting and monitoring.
Perform firmware upgrade on all Cisco equipment in the network infrastructure.
Perform and verify storage/backups of systems configuration files
Troubleshoot and remediate network outages and performance problems.
Qualifications
ABILITIES/KEY COMPETENCIES/SKILLS
Knowledge and experience with Cisco Routers and Switches and support of the
following technologies: QOS (Quality Service) with Cisco, Avaya, Cisco
Switching and Layer 2 Protocols (VLANs, VTP, etc.). Routing EIGRP (BGP
a+), HSRP/VRRP, 802.1x,
6500 and 4500 Enterprise hardware; Nexus a plus, high-end branch routers, and
ASA firewalls.
Cisco CCNA, and progressing toward a CCNP
May include travel Ohio, or Seattle
Strong troubleshooting methodology and rapid response to escalated issues.
Ability to prioritize and handle multiple tasks simultaneously.
Ability to work as a team member as well as independently.
Effective oral and written communication skills
EXPERIENCE/CERTIFICATES/EDUCATION
Associates Degree in a technical discipline or better
preferred, or equivalent and three to five years'
experience in a Network Engineering role, or equivalent
combination of education and experience.
Experience implementing and troubleshooting routed networks.
ORGANIZATIONAL RELATIONSHIPS
Will report to the Director of Networks in the systems and Technology
department.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Travel Stepdown RN
Aurora, CO job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2355.00 - $2555.00
Location: Aurora, CO, United States
Start date: 1/6/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is required
Job type: Traveler
Shift: Night (3x12)
Certifications: ACLS/BCLS/BLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Aurora, CO! Call Titan for additional details. **************
Travel Stepdown RN
Lake Havasu City, AZ job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2188.00 - $2388.00
Location: Lake Havasu City, AZ, United States
Start date: 1/12/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (3x12)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13.000000-week assignment in Lake Havasu City, AZ! Call Titan for additional details. **************
Travel Stepdown RN
Quincy, IL job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2116.00 - $2316.00
Location: Quincy, IL, United States
Start date: 1/7/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (3x12)
Certifications: ACLS/BCLS/BLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Quincy, IL! Call Titan for additional details. **************
Travel Stepdown RN
Kansas City, MO job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2400.00 - $2600.00
Location: Kansas City, MO, United States
Start date: 12/29/2025
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Day (5x8)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13.000000 week assignment in Kansas City, MO! Call Titan for additional details. **************
Travel Stepdown RN
Roseburg, OR job
WHEN YOU WORK FOR US, WE WORK FOR YOU
With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references.
Travel Stepdown RN
Weekly Gross Pay: $2116.00 - $2316.00
Location: Roseburg, OR, United States
Start date: 1/5/2026
Assignment length: 13 Weeks
Minimum years of experience: 2 - previous travel experience is not required
Job type: Traveler
Shift: Night (3x12)
Certifications: BCLS/BLS/ACLS
Titan Medical is looking for travelers to fill a Travel Stepdown position for a 13 week assignment in Roseburg, OR! Call Titan for additional details. **************