Customer Care Representative jobs at MTM - 4848 jobs

Customer Care Representative - WFH Nevada
MTM 4.6
Customer care representative job at MTM
Join Our Team at MTM Health! At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry. Why MTM Health? Make a meaningful difference every day. Join a team that values your ideas and contributions. Be part of a company that exceeds NCQA standards for customer service. Enjoy a supportive environment with multilingual services available 24/7, 365 days a year. If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together! Position Title: Customer Care Representative Location: Remote Nevada Hourly Rate: $14.00 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays. All you need for the Customer Care Representative role is: Must currently reside in Nevada 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited A quiet space within the home free of distractions including caretaking of any kind Your Potential. Our Mission. At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. We don't talk about a better workplace - we make it happen. Benefits without Barriers To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded. Health, Dental and Vision Insurance Life and Disability Insurance 401(k) Retirement Plan with Company Match FSA and HSA Savings Plans Wellness Program with Incentives Voluntary & Ancillary Plans Additional Perks Pay on Demand Paid Time Off and Holiday Pay Birthday Holiday Maternity/Paternity Leave Continuing Education Reimbursement Program MTM Perks Discount Program Career Development Programs MTM Health is Proud to be an Equal Opportunity Employer MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.
$14 hourly Auto-Apply 5d ago

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Customer Service Coordinator
LHH 4.3
Charlotte, NC jobs
LHH is seeking a Customer Service Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment. Key Responsibilities Serve as the first point of contact for tenants, contractors, and guests. Manage reception operations and handle inquiries promptly. Coordinate mailroom activities, including twice-daily mail runs and package notifications. Maintain service request systems and assist with preventive maintenance tracking. Support property management with scheduling, expense reports, and vendor coordination. Assist with tenant communications, event planning, and welcome materials. Ensure smooth operations across both locations and help standardize processes. Qualifications Bachelor's degree preferred. Commercial Property experience preferred. Minimum 2 years in a customer-facing role; property management experience is a plus. Strong communication and organizational skills. Proficiency in Microsoft Office Suite; Yardi experience preferred. Professional, polished, and confident demeanor. Ability to manage multiple priorities in a busy environment.
$29k-37k yearly est. 1d ago
Customer Service Representative (Retail Energy)
Innovative Systems Group 4.0
Houston, TX jobs
This position is a 1 year contract role with our client located in Houston, TX. This position is hybrid with Wednesday being the in office day. This position requires a 6 question video glider assessment with resume submission. Pay Rate, $24.00/hour Retail Energy experience highly preferred. Job Role Overview: The job role requires keen attention to detail, analytical skills, and good customer service experience. Responsibilities include data entry, utility outreach, prioritizing customer requests, and meeting weekly metrics. Data Entry: The role involves significant data entry tasks, handling utility outreach, and prioritizing incoming customer requests, including bill inquiries and payment escalations. Attention to Detail: Accuracy in handling customer requests and payments is crucial due to the heavy data entry nature of the role. Analytical Skills: Strong analytical skills are needed to audit work, collaborate with internal teams, and provide feedback for process improvements. Customer Service: Good customer service experience is essential for interacting with both internal and external stakeholders, including utilities and customers. Meeting Metrics: The candidate must meet weekly metrics and deadlines, ensuring timely onboarding of customers onto the platform. Work Arrangement: The position is primarily remote with occasional office visits for scheduled meetings. Candidate Background: Candidates with customer care experience, analytical skills, and the ability to collaborate and provide feedback have historically been successful in this role.
$24 hourly 1d ago
Customer Support Representative
Epitec 4.4
Smyrna, TN jobs
Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs. This is an ongoing W2 contract This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote) This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan Top Responsibilities Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries. Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance. Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption. Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping. Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership. Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues. Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned. Top Qualifications 2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred. Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred. Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet. Typing speed of 40+ WPM and strong documentation habits. High school diploma required; AA degree or relevant technical coursework preferred. Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.
$25 hourly 5d ago
Customer Service Specialist
Firstpro 360 4.5
Norcross, GA jobs
Growing and highly stable company has an immediate need for a Customer Service Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance . In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via in-person interaction (high percentage will be face to face), phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening. *Must live in the metro Atlanta area and be able to commute to the office five days a week, working 7:00 AM-4:00 PM* Requirements: 3+ years' experience working in a high volume call center environment. MUST have excellent speaking skills, professional demeanor, and a positive attitude. Can fully clear a 10-panel drug screen and criminal background check. Good job stability required; no job hoppers. Very patient and empathetic in external customer communication.
$25k-32k yearly est. 5d ago
Customer Support Representative II
Acro Service Corp 4.8
Johnston, IA jobs
Job Title: Customer Support Representative II Duration: 9 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: · Skills in interpersonal communications, negotiation, and conflict resolution. · Excellent written and verbal communication skills · 6+ months experience with customer service/support experience. · Proficiency with Microsoft Office products · High comfort level and experience with consumer software applications. · Strong computer, research and troubleshooting skills. · Ability to work support hours and occasional holidays to support the business. DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: * Knowledge of agriculture customers * Agriculture operations experience, including Precision Farming experience * Prior work experience in Agriculture or Technology dealer channels * Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline **Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works** Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee. Interviews will include behavioral based questioning · Candidate will be asked to share specific examples Visa sponsorship is not available, now or in the near future, for this position.
$33k-40k yearly est. 4d ago
Customer Service Representative
Bedrosians Tile and Stone 4.1
San Jose, CA jobs
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties Work cooperatively in team environment Greet and assist customers with selections and follow-through on their orders Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Answer phone inquiries including over the phone orders Assist with stock checks, pricing, freight quotes and processing orders Process P/O's and receivings for product lines Develop basic understanding of design and color Resolve customer service issues Multitask and prioritize work through effective time management Maintain a neat and organized workspace Work within the framework of the company's defined policies, procedures, goals, and directives. Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: Gain knowledge of all current and new product lines Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol Comply with all safety policies and protocols Minimum Qualifications High School Degree or equivalent Excellent email and computer skills Positive attitude Excellent and professional phone skills Excellent verbal English communication skills Detail-oriented Self-motivated and proactive'willing to take the extra step! Demonstrate integrity, professionalism, and perseverance Possess a flexible work schedule Ability to lift up to 65 lbs. Prior customer service experience is a plus Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$32k-39k yearly est. 3d ago
Customer Service Representative
Bedrosians Tile and Stone 4.1
South San Francisco, CA jobs
You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties Work cooperatively in team environment Greet and assist customers with selections and follow-through on their orders Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Answer phone inquiries including over the phone orders Assist with stock checks, pricing, freight quotes and processing orders Process P/O's and receivings for product lines Develop basic understanding of design and color Resolve customer service issues Multitask and prioritize work through effective time management Maintain a neat and organized workspace Work within the framework of the company's defined policies, procedures, goals, and directives. Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: Gain knowledge of all current and new product lines Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol Comply with all safety policies and protocols Minimum Qualifications High School Degree or equivalent Excellent email and computer skills Positive attitude Excellent and professional phone skills Excellent verbal English communication skills Detail-oriented Self-motivated and proactive'willing to take the extra step! Demonstrate integrity, professionalism, and perseverance Possess a flexible work schedule Ability to lift up to 65 lbs. Prior customer service experience is a plus Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
$32k-39k yearly est. 6d ago
Customer Service Representative - San Luis, AZ
Advanced Call Center Technologies 4.1
San Luis, AZ jobs
Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Competency: To perform the job successfully, an individual should demonstrate the following competencies: Data Entry Accuracy - Good attention to detail and basic computer skills Communication Skills - Clear communication with employees and customers Background Check - Must be able to successfully pass a criminal background check Education and/or Experience: High School Diploma or GED required Previous call center experience or assisting customers preferred Computer Skills: To perform this job successfully, an individual must have knowledge of: Good typing skills Ability to navigate multiple computer screens and applications ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$26k-32k yearly est. 2d ago
Customer Service Representative
Find Great People | FGP 4.0
Camden, SC jobs
Our client, a rapidly growing company in the telecommunications industry, is hiring an Customer Service/Inside Sales Rep for their Camden, SC office. The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position. Responsibilities: Solicit and sell new or upgrade services to both new and existing customers Manage sales leads by tracking and following up close new sales and customer upgrades Work with sales and operations team members to generate sales leads Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial Process orders for service installation, activation, or change in service Take ownership of customer complaints concerning billing or services rendered Perform other work-related duties as assigned Qualifications: High school diploma 1 year of experience in a high volume call setting Industry experience and sales experience are preferred Computer literary using multiple systems and monitors Must have a drive, upbeat attitude and be self-motivated Good time management and work ethic is essential Schedule: Monday through Friday, 8am to 5pm One Saturday every 2 months remotely Compensation: $18-20/hour plus commissions averaging $1,000-2,000 per month Health, dental, and vision benefits PTO 401k plan
$18-20 hourly 4d ago
Call Center Representative
LHH 4.3
Maryland jobs
Pay Rate: $19-$20 per hour We are seeking a dependable and detail‑oriented Call Center Representative to join our team in a fully onsite role located in Anne Arundel County. The ideal candidate is organized, personable, and able to provide excellent customer support while managing administrative tasks in a fast‑paced environment. This is an ongoing contract position with an immediate start. Key Responsibilities Serve as the primary point of contact for customers, providing professional and timely assistance via phone, email, and in person. Manage daily scheduling, appointment coordination, and follow‑up communication to ensure smooth customer operations. Maintain accurate records, update customer information, and support documentation needs in internal systems. Collaborate with internal departments to resolve customer issues, escalate concerns, and support workflow efficiency. Assist with general office duties, including filing, data entry, document preparation, and maintaining an organized work environment. Track customer inquiries, ensure resolution, and deliver a high‑quality service experience consistently. Support special projects and administrative initiatives as assigned. Qualifications Previous customer service, administrative, or coordination experience required. Strong communication and interpersonal skills with a customer‑first mindset. High attention to detail and the ability to multitask in a fast‑moving setting. Proficiency with Microsoft Office Suite and comfort with learning new systems. Reliable, punctual, and comfortable working fully onsite. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
$19-20 hourly 4d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Worcester, MA jobs
Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN
$36k-42k yearly est. 2d ago
Access Support Representative
Cornerstone Technology Talent Services 3.2
Saline, MI jobs
We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
$25k-29k yearly est. 5d ago
Customer Service Specialist
TRS Staffing Solutions 4.4
Hampton, SC jobs
Our client, a piping manufacturing company, is seeking a Junior Customer Service to join their growing team and expanding facility in Hampton County, SC. General Description Looking for a junior figure to join the customer service team in South Carolina with the Elofit (polyethylene fittings) product line. The candidate shall be required to: Provide customer support by handling inquiries, sharing product and pricing information, and resolving issues related to shipments, billing, and returns. Maintain accurate customer records and manage returns, credits, and escalations as needed. Enter and verify customer orders, coordinate with the warehouse and Italian team on inventory, and track orders through delivery. Address order discrepancies and prepare required documents like invoices and packing lists. Support billing and accounts receivable, monitor monthly sales reports, and participate in team meetings to improve workflow and customer service. Detailed Duties Customer Assistance Respond to customer inquiries via phone or email. Provide product or service information, including availability, features and pricing. Resolve customer issues such as shipment delays, billing questions, returns, and product concerns. Maintain accurate customer records. Process returns, exchanges, and credits according to company policies. Escalate complex issues to appropriate departments when necessary. Build and maintain positive customer relationships to support customer retention. Follow up on open cases to ensure customer satisfaction, return, shipping delays. Order Entry Enter customer orders accurately. Verify order details (Item no, quantities, prices, shipping instructions). Review inventory availability and coordinate with warehouse or Italian Team. Track orders from entry through delivery and provide updates to customers. Communicate with logistics or shipping departments to ensure timely dispatch. Check for order discrepancies (pricing errors, incorrect part numbers, missing information). Generate invoices, packing lists, or other order documents as required. Additional responsibilities (including, but not limited to): Support billing and accounts receivable department Monitor monthly sales order reports Participate in team meetings to improve customer service and order workflow. Requirements Preferred minimum (2) years of experience in customer service related role. Pipe manufacturing industry experience heavily preferred. Use Microsoft Office, Outlook, Word, Excel, and common inventory software. See details of objects that are less than a few feet away. See details of objects that are more than a few feet away. See differences between colors, shades, and brightness. Use fingers to grasp, move, or assemble very small objects. Hear sounds and recognize the difference between them. React quickly using hands, fingers, or feet. Determine the distance between objects.
$24k-30k yearly est. 1d ago
Customer Service Specialist
Frontline Source Group-Nationwide Staffing & Executive Search 3.8
Scottsdale, AZ jobs
Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment
$30k-37k yearly est. 4d ago
Customer Service Representative
Acro Service Corp 4.8
Tempe, AZ jobs
Administrative - Customer Service Representative I Duration: 03- months Contract on W2 (Possible extension) Payrate: $17.30/hr. On W2. The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience: High school diploma or GED preferred. 0-2 years customer service related experience required.
$17.3 hourly 1d ago
Customer Service Representative
Russell Tobin 4.1
Tempe, AZ jobs
Russell Tobin's client a global pest control and hygiene company is hiring Customer Service Representative in Tempe, AZ. Apply today for consideration! Employment Type: Contract Job Title: Customer Service Representative Pay rate: $16/hr. to 17.35/hr. on W2 Location: Tempe AZ 85282 Hours are 7:30 am - 4:00 pm M-F. Yes, onsite, 5 days a week Duration: Till 05/08/2026, with possible extension Description: Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience: High school diploma or GED preferred. 0-2 years customer service-related experience required. Benefits that Russell Tobin offers: Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$16 hourly 1d ago
Route Service Representative (Spencer)
Advance Services 4.3
Spencer, IA jobs
Immediately Seeking! Route Service Representative (Spencer) Monday-Friday | Full Time | Shifts: 6:00 AM - 4:00 PM | 7:00 AM - 5:00 PM Pay $800 per week Duties include but are not limited to: Conduct laundry deliveries and pickups from customer locations Verify all systems are in order before deliveries, including pre-trip and post-trip vehicle inspections Check paperwork to ensure all deliveries are accurate Drive truck along established routes and service existing customer base Deliver cleaned uniforms, industrial items, and other rental products; pick up soiled items Load and secure laundry carts onto trucks or trailer beds, including operating lift gates Help grow customer base by upselling and cross-selling products and services Report customer feedback or vehicle issues to supervisor Maintain a clean and safe work environment Perform other duties as assigned Qualifications: Clean Motor Vehicle Record (3 years) Able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical) Basic reading, writing, and counting skills Able to use an electronic handheld device or cell phone Strong teamwork, communication, and customer service skills Ability to manage multiple tasks in a fast-paced environment Self-motivated and able to work with limited direction Physical Skills and Abilities: Lift up to 50 lbs. unassisted and move rolling carts up to ~250 lbs. Stand, bend, stoop, squat, kneel, twist, lift, push, and walk throughout shifts Drive a delivery truck or step van safely for extended periods Work outdoors in all seasons with exposure to the elements Why work for Advance Services, Inc.: Advance Services is for and about people; we are your employment specialists Easy application process-no fees! Weekly pay Fun safety and attendance incentives Health benefits for you and your family PTO so you have time for yourself Great referral incentives Partnering with top companies in the area Apply today: Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************. Stop in and see our friendly staff at: 2512 HWY BLVD, Spencer, IA 51301 Advance Services is an equal opportunity employer.
$800 weekly 3d ago
DoortoDoor Representative
Ascendo 4.3
Floresville, TX jobs
In-Home Sales Specialist / Door-to-Door Representative Job Type: Full-Time | Sales Are you energized by face-to-face sales, motivated by performance, and excited by the challenge of turning conversations into opportunities? We're looking for driven, people-focused In-Home Sales Specialists to grow our customer base through direct community engagement. This is a door-to-door sales role where you'll serve as a trusted local representative-introducing services, educating customers on value-added solutions, and ensuring a smooth onboarding experience once installations are complete. If you thrive in a fast-paced, goal-oriented environment and enjoy being out in the community, this role offers uncapped potential and clear growth opportunities. Why This Role Stands Out Local Impact: Build real relationships in Hillsboro and surrounding communities while representing a growing service provider. Earning Potential: Competitive base plus monthly performance incentives tied to sales, referrals, and upsells. Variety & Autonomy: No two days are the same-combine door-to-door outreach, customer conversations, installation support, and community networking. Career Growth: This role can evolve into leadership, advanced sales, or community engagement positions based on performance. Training & Development Paid onboarding and structured sales training to set you up for success Ongoing coaching, mentoring, and skill development in consultative selling, objection handling, and relationship-building Clear performance metrics with regular feedback to help you grow and maximize earnings Opportunities to develop leadership and sales management skills over time What We're Looking For Resilient & Self-Motivated: Comfortable hearing "no" and staying focused on the next opportunity Natural Communicator: Confident, personable, and able to connect with a wide range of customers Problem-Solver: Thinks on their feet and adapts quickly in live conversations Goal-Driven: Motivated by challenges, performance targets, and measurable results Fearless & Energetic: Enjoys working independently in the field and taking initiative Ready to Build Your Sales Career? If you're hungry to grow, eager to learn, and motivated by performance-based success, this is your chance to build a rewarding sales career with training, support, and real advancement potential. Apply today and turn your drive into results. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Bradley Wallace
$31k-38k yearly est. 1d ago
DoortoDoor Representative
Ascendo 4.3
Hillsboro, TX jobs
Are you energized by face-to-face sales, motivated by performance, and excited by the challenge of turning conversations into opportunities? We're looking for driven, people-focused In-Home Sales Specialists to grow our customer base through direct community engagement. This is a door-to-door sales role where you'll serve as a trusted local representative-introducing services, educating customers on value-added solutions, and ensuring a smooth onboarding experience once installations are complete. If you thrive in a fast-paced, goal-oriented environment and enjoy being out in the community, this role offers uncapped potential and clear growth opportunities. Why This Role Stands Out Local Impact: Build real relationships in Hillsboro and surrounding communities while representing a growing service provider. Earning Potential: Competitive base plus monthly performance incentives tied to sales, referrals, and upsells. Variety & Autonomy: No two days are the same-combine door-to-door outreach, customer conversations, installation support, and community networking. Career Growth: This role can evolve into leadership, advanced sales, or community engagement positions based on performance. Training & Development Paid onboarding and structured sales training to set you up for success Ongoing coaching, mentoring, and skill development in consultative selling, objection handling, and relationship-building Clear performance metrics with regular feedback to help you grow and maximize earnings Opportunities to develop leadership and sales management skills over time What We're Looking For Resilient & Self-Motivated: Comfortable hearing "no" and staying focused on the next opportunity Natural Communicator: Confident, personable, and able to connect with a wide range of customers Problem-Solver: Thinks on their feet and adapts quickly in live conversations Goal-Driven: Motivated by challenges, performance targets, and measurable results Fearless & Energetic: Enjoys working independently in the field and taking initiative Ready to Build Your Sales Career? If you're hungry to grow, eager to learn, and motivated by performance-based success, this is your chance to build a rewarding sales career with training, support, and real advancement potential. Apply today and turn your drive into results. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Bradley Wallace
$31k-37k yearly est. 1d ago