MTM jobs in Saint Louis, MO

At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Talent Acquisition Specialist is responsible for effectively partnering with hiring managers to execute Talent Acquisition Strategies in direct support of business objectives. The Talent Acquisition Specialist will own the full life cycle recruitment process (posting, identifying, attracting, assessing, hiring and onboarding talent) with strong knowledge of the business/culture and the available talent pool in their assigned territories. The Talent Acquisition Specialist needs to be driven, innovative and customer centric so they can engage top talent for a variety of roles within the organization, and continue to improve the company's employment brand. Location: Hybrid- Town & Country, MO What you'll do: Proactively identify, engage, and attract top-tier talent through various channels, including job boards, social media, networking events, and specialized industry platforms Craft compelling outreach that gets responses and starts conversations to identify and attract top talent for the organization Build and maintain strong relationships with hiring managers, understanding their leadership hiring needs and delivering strategic talent solutions Identify and engage senior-level talent through proactive sourcing, referrals, market mapping, and networking Craft enticing job descriptions to attract top talent and maintain job postings on external sites Execute the full life cycle recruitment process from job posting through the candidate onboarding stage Provide a best-in-class candidate experience for each prospective employee at every stage in the hiring process Conduct Recruiting Strategy Meetings with hiring managers to ensure an understanding of the recruiting needs and job requirements, and advise on most appropriate action to take Own the sourcing and management of candidate pools, which includes building and maintaining talent pipelines to fill positions in a timely manner, and identifying and approaching active and passive candidates through internal and external channels, including social media Communicate with Hiring Managers regularly regarding the status of the recruiting process, as well as facilitate ongoing professional communication with all stakeholders involved in the recruiting process Screen applications, create and conduct behavioral based interviews, assess and select the most appropriate candidates to present to the hiring manager based on required skill sets, qualifications and competency requirements Leverage sourcing tools (LinkedIn, Boolean search, niche platforms, etc.) to find and reach passive candidates Accurately enter all new hires and promotions into Workday and save all required documentation into personnel files Maintain current knowledge of current labor market trends, competitors and general recruiting trends and share with hiring managers as appropriate Build strong relationships with management/hiring teams and establish the Talent Team as a trusted resource for finding top talent Responsible for achievement of targeted KPIs Act as a Brand Ambassador and represent MTM as an Employer of Choice by maintaining an in depth understanding of MTM's business and culture Adhere to all processes and procedures defined as part of the full life cycle recruitment process What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. Bachelor's degree or an equivalent amount of relevant experience 3+ years of experience in a Recruiting role, in a corporate setting or agency/search firm 2+ years sourcing experience with focus on passive and active candidate generation Strong experience in leadership recruiting Skills: Must be a team player who thrives in a collaborative work environment Must demonstrate a high level of professionalism and customer service Must demonstrate an ongoing positive attitude and demeanor Act as a brand ambassador for the company Executes for results Exemplary organizational and time management skills Must demonstrate sound judgment and decision making skills Must have strong attention to detail and follow through Ability to understand what is most important to the hiring manager, and identify top talent that matches what the hiring manager is looking for to move forward in the process Ability to read the situation and evolve as necessary in the recruiting process Excellent communication skills Ability to adapt in a fast-paced environment and continuously take action Ability to maintain a high level of confidentiality Ability to provide coaching and guidance to hiring managers, and that includes having difficult conversations when necessary to keep the recruiting process compliant and effective Intermediate level of proficiency or above with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint Ability to leverage social media recruiting tools such as LinkedIn & Indeed for sourcing & recruiting Even better if you have... Previous experience with Workday is strongly preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Sr Direct Sales Representative is responsible for the promotion and sale of Optimum products and services. Utilizes expert knowledge of Optimum products and services and mastery of sales processes to consistently maximize the growth & development of new and tenured Optimum Sales Professionals. The Sr Direct Sales Representative role is focused on achieving individual targets, allocating time to field training, coaching, and support to assigned Optimum Sales Professionals and to assist in their ramp to competency and progression toward reaching OSP2 level. This senior level sales professional will promote and maintain a performance-based culture, where sales professionals are inspired to deliver a superior customer experience while acting as a mentor to foster employee professional development. Responsibilities Demonstrates expert knowledge of Optimum products, promoting and selling offerings to individual customers by knocking on every door assigned Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products and services Drive sales and build strong customer relationships, and mentoring and coaching frontline sales to help them achieve their utmost potential Meets and exceeds sales targets as established by local market Exhibits strong interest in leading & developing others Provides onboarding support to new hires, observes, and provides feedback to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience Strategic planning - monitor sales performance metrics and generate reports to assess progress and identify areas for improvement Take an active role in personal and professional development Qualifications Minimum Qualifications and Essential Functions: Demonstrates a high degree of self-motivation and maintains a professional appearance Exercises independent judgment and discretion with respect to significant matters without direct oversight of leadership Possesses expert knowledge of B2C selling that would be reflective of 2-3 years of experience. High degree of confidence in selling ability. Displays expert time management and organizational skills. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential. Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral-earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits. Secure your future: Contribute 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion. [2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

We are hiring for a Patient Care Manager in Hospice. We are now offering a $2,500 Sign-On Bonus! At Central Missouri Hospice in Jefferson City, MO, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! Lead, inspire and motivate others to provide exceptional care. Ensure all staff are oriented/supported to be successful in their job performance. Liaison between, staff, patients, and the medical community, If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you! Join us in helping people within our teams and our communities! The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria. Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team. Actively promotes and directs assigned team regarding quality of care and safety of patients and staff. Engages in thorough problem resolution and complaint investigation. Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs. At least 4+ years full-time experience as an RN or equivalent required. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.

Behavior Analyst We are helping people overcome. Join us. The Behavior Analyst (BCBA) is responsible for developing appropriate programs and behavior intervention plans as well as supervising their implementation. The Behavior Analyst develops comprehensive and focused treatment plans for children based on medical necessity for the remediation of the deficits of the child's autism diagnosis. The Behavior Analyst continually monitors their assigned teams and each learner's progress in order to provide the most relevant treatment. Why Join our Team? Medical, Dental, & Vision benefits eligible on day one Conference & Continuing Education Reimbursement 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Leadership Career-Pathing Generous Paid Time Off Retirement Savings Plan with employer match Supportive Work Environment What you'll be doing: Clinical Practice Assessing, supervising, and evaluating learners by administering; ABLLS-R, VB-MAPP, PEAK, Vineland, AFLS, Essential for Living or other Functional Behavior Assessments Creating and supervising the implementation of individualized goals and objectives for center-based, community, in-home, and telehealth programs. Creating individualized behavior intervention plans, monitoring implementation and providing feedback as necessary. The Behavior Analyst will provide direct behavior analytic therapy as needed. Conducting parent trainings as clinically appropriate for the learner. Supervision Capturing and contriving opportunities to teach staff and learners in the natural environment and trains others to do the same. Participating in parent meetings, treatment meetings, stakeholder meetings, trainings and other meetings as needed. Supporting initial training alongside the training team, assisting with ongoing training with a focus on retaining and supporting behavior technicians. Developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network's Employee Handbook and BACB guidelines. Job Requirements: Master's degree in a field related to Behavior Analysis (Masters in Applied Behavior Analysis preferred) BCBA Certification through the Behavior Analyst Certification Board (BACB) Current State of Michigan Behavior Analyst Licensure At least 1 year of experience working as a BCaBA or under the supervision of a BCBA in training hours At least 2 years of experience working with youth diagnosed with autism spectrum disorder Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are hiring for a Full Time Home Health Registered Nurse to join our team in Roanoke, VA! $5,000 bonus available. At Advanced Health Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Registered Nurse, you can expect: flexibility for true work-life balance opportunities for career growth the ability to build trusted nurse-patient relationships employee-focused wellness and support programs If you love nursing and want to strengthen your experience, this is a great opportunity for you. The Registered Nurse (RN) in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. Coordinates total plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting. Makes the initial and/or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within state specific guidelines, and submits accurate, complete, and timely documentation in collaboration with physician orders. Performs patient comprehensive assessments at designated time points and develops the appropriate plan of care. Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source. License Requirements Current RN licensure in state of practice Current CPR certification Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation

CONCORD/CONTRA COSTA COUNTY We're hiring Part-Time Paramedics that are passionate about delivering compassionate, high-quality service and basic as well as advanced patient care to our customers. Do you have a desire to continue your education? Looking to improve your skills and knowledge? We offer sponsorships, educational scholarships, and tuition reimbursement opportunities. *IMPORTANT REQUIREMENT PRIOR TO SCHEDULING AN INTERVIEW: -You must sign up or have already completed your Contra Costa County EMS Orientation Webinar. You can use the link below to sign up. Please notify ********************* when this has been completed. - If offered the position, you must have open availability based off of operational needs which will include weekdays and weekends. ************************************************************* Responsibilities: Assess each call situation to determine the best course of action while working with progressive Paramedic protocols. Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care. Communicate with patients and loved ones to provide information and assurance that care is being given. Act as Paramedic team leader and take responsibility for the scene and unit management as needed. Drive the ambulance on 911 responses. Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics. Other Responsibilities: Participate in community programs to maintain AMR image and establish strong community relations. Required Qualifications: *Please upload color photos of the following to your Candidate Profile (within the Dashboard) for review. The title of each photo should reflect the type of document being submitted. CA Driver's License CA State Paramedic Card CA Ambulance Driver's License with the Issued Date shown on the card American Heart Association Certifications: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Medical Examiner's Certificate Provide confirmation of scheduled date for the EMS Orientation Webinar or certification of completion ADDITIONAL REQUIREMENTS: ICS 100, ICS 200, NIMS 700 (optional, but preferred) Proof of Vaccinations (to include TDaP, TB, MMR, Hepatitis B, Varicella / Chicken Pox, and Influenza) Titers demonstrating immunity may be substituted for the proof of vaccination; proof of vaccines in progress are accepted. High school diploma or equivalent (GED) required. Some advanced education preferred. Past work experience in healthcare preferred. Ability to pass a Physical Agility Test (including, but not limited to: lifting, carrying, dragging, walking, and balance). Must be able to lift, drag, hoist, and carry different types of equipment and other objects. Ability to discern deviations/changes in eye & skin coloration due to patient's condition and treatment administered. Ability to work past scheduled shift with little or no notice, if needed. Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times. Driving Record must comply with AMR's Safety & Driving policy (proof required if conditional employment is made). *Some restrictions apply - your recruiter will share more information upon receiving your application Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ************************* Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. More Information about this Job: Check out our careers site benefits page to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off. Salary Range: $39.04 - $57.95 (This rate applies to 12 hour shifts and average 42 hours per week) *Other hourly rates may be available based on hired shift type. Please ask your recruiter for details.

Meadowbrook Veterinary Clinic is seeking an experienced Licensed Veterinary Technician to join our team! This is an excellent opportunity for skilled, outgoing technicians who want to fully utilize their education and expertise while making meaningful connections with clients and their pets. In this role, you will: Provide excellent patient care during surgical and dental procedures - including anesthesia monitoring, patient prep and recovery, and dental cleanings and radiographs. Ensure efficient exam room workflow and outstanding client communication. Review treatment plans, provide discharge instructions, and address client questions with empathy and clarity. Collaborate with your team to support the veterinarian's orders during outpatient visits, ensuring the highest level of patient care. This position is ideal for detail-oriented technicians who are passionate about exceptional patient and client care, and ready to work at the top of their license in a supportive, team-focused environment. This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays. Full-time benefits and compensation**: Compensation: $23-28 per hour, for each hour worked* Bonus package: $2,000 CE allowance: up to $1,000 annually based on tenure Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program 401k options Paid time off in accordance with site policy and applicable law Personal pet discount Minimum qualifications and skill set: 5+ years of veterinary experience in a clinical setting Current Veterinary Technician License in the state of Michigan Proficiency in the following skills: Anesthesia induction and maintenance Dental prophy and radiographs Phlebotomy Microscope evaluation Meadowbrook Veterinary Clinic, located in Novi, MI, along with our sister clinic, Breckenridge Veterinary Clinic, provides high-quality veterinary care to pets in the surrounding areas. Both our clinics offer a wide range of services, including wellness exams, vaccinations, dental care, and advanced surgical procedures. Our team is committed to ensuring the health and comfort of pets while fostering strong relationships with their owners. We focus on compassionate, personalized care, and our veterinary hospitals are trusted members of the local community, dedicated to the well-being of pets throughout the region. If you want to be part of a fun, passionate team, that upholds high quality medicine, apply today! *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process. #PRI

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel OR RN Weekly Gross Pay: $2150.00 - $2350.00 Location: Manchester, NH, United States Start date: 1/12/2026 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day (3x12) Certifications: ACLS/BCLS/BLS Titan Medical is looking for travelers to fill a Travel OR position for a 13.000000 week assignment in Manchester, NH! Call Titan for additional details. **************

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Training Designer will design training for a targeted audience on various subjects based on contract, client or executive requests in alignment with MTM Training branding guidelines. The Training Designer will use knowledge about people, process and systems to monitor, maintain and support all branches of the company through the evaluation and development of training. What you'll do: * Design, plan, create and deliver engaging, cost-effective training materials that address organizational needs by following the MTM processes which may include: * Presentations & Training videos * Computer-based training courses * Training materials: i.e. project plan, schedules, checklists, job aids, workbooks, facilitator guides, assessments and surveys * Receive information from multiple sources and create initial and ongoing performance-based training materials * Schedule and conduct efficient meetings with internal and external stakeholders as needed * Gather feedback and data from reports, contracts, RFP documents, surveys, subject matter experts at multiple levels of the organization and other sources to interpret information and improve transfer of learning * Conduct needs analysis for training requests using the Kirkpatrick model * Maintain and perform regular audits for accuracy, completion tracking and content updates * Foster a collaborative learning environment by attending and conducting train the trainer sessions for employees in person or via webinar when applicable * Evaluate training team members and provide constructive feedback * Train, evaluate and enforce location specific quality guidelines and processes * Represent the People & Culture department by embodying the defined culture and MTM Brand Ambassador behaviors What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D * 1+ years of experience designing, organizing, writing and editing technical documentation, preferably training-related documents * 1+ years of Customer Service experience AND experience in one or more of the following required: sales, call center, transportation, technology, medical or social work * Advance level of proficiency with computers and the Microsoft Office Suite, specifically PowerPoint, Word, Excel & Outlook Skills: * Ability to problem solve and proactively take charge of difficult situations to find reasonable solutions * Displays high level project management and ability to hold others accountable for deliverables * Displays professional demeanor and ability to speak to any size audience * Ability to explain complex subjects in a clear and engaging way as well as emphasize the importance of content * Ability to use sound judgment around issues that may have adverse effects on the business * Must be results driven * Ability to build relationships and communicate effectively with internal and external stakeholders at all levels * Strong focus on customers, accountability, teamwork, collaboration and decisiveness * Excellent customer orientation & interpersonal skills * Ability to handle a high level of sensitive and confidential matters tactfully and professionally * Thrives in stressful situations within a fast-paced environment * Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner * Strong critical thinking, problem solving, analytical skills and attention to detail * Ability to take calls and handle escalated issues while creating training programs * Ability to troubleshoot and handle all technical aspects of training delivery * Ability to deliver impactful training to any learner at any level of the organizational hierarchy * Understanding of adult learning concepts Even better if you have: * Bachelor's Degree, preferred * 2+ years of experience delivering training or presentations, preferred * Experience using LMS software, Adobe Captivate or Presenter, strongly preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $55,920.00 Salary Max: $74,560.00 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

What will your job look like? The Implementation Project Manager is responsible for providing oversight and support for implementation activities and protocol development for new client set up and existing client upsells and new lines of business at the direction of the Director, Business Implementation. Location: This is a hybrid role if located within 40 miles of an MTM office location. What you'll do: Provide oversight and support of the implementation phase for new client set up and existing client upsells including project scope definition, project plan development, project resources and project timeline Appropriate and timely escalation of implementation concerns and potential solutions Provide assistance and support to Implementation team in project planning and management of implementation task items Participate in internal and external implementation meetings and communicate formal meeting minutes Assist in tracking internal and external implementation deliverables Prepare both internal and client correspondence, reports, and presentations Responsible for management, delivery, and analysis of post implementation survey Maintain a good understanding of the managed care and non-emergency transportation industry Maintain a good understanding of all MTM operations and product lines, both existing and in the development stage Participate in ongoing training offered through MTM or other available resources to strengthen knowledge base Develop a working relationship with each internal department of MTM that foster collaboration and mutual respect across all departments Communicate effectively with external clients and internal team members Develop and maintain strong client relationships Complete special projects as assigned What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. At least 2 years' of experience with project management is required Preferred: Bachelor's Degree in a business related field preferred A minimum of one year in the NEMT industry is preferred Experience working in the managed care industry is preferred Skills: Ability to clearly understand RFP language Identify opportunities for implementation process improvements from past implementations Excellent organizational and interpersonal skills Exemplary communication skills Demonstrated ability to manage multiple priorities in a fast-paced environment Ability to make solid judgment calls Ability to work both independently and as part of a team Ability to foster a cooperative work environment Ability to maintain high level of confidentiality What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $84,640 Salary Max: $110,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Data Quality Analyst, Revenue Assurance is a member of the MTM Finance and Accounting teams. The Data Quality Analyst, Revenue Assurance will be responsible for ensuring that data sets are accurate, reliable, and usable. They assess, clean, and validate data, addressing inconsistencies and inaccuracies, to ensure it meets quality standards and supports business objectives. What you'll do: * Establish key data quality metrics and develop dashboards and reports that provide insights into data accuracy and integrity * Ensure data is accurate, reliable and usable to drive business decisions * Investigate the underlying reasons behind data anomalies, errors, and inconsistencies, taking action when needed, and report via issue management system * Analyze reports of data for significant variances, duplicates, or other errors * Identify and rectify errors, inconsistencies, and redundancies within the data * Identify potential for enhancements to reporting tools and systems, including evaluating vendor solutions, proposing upgrades, and overseeing implementation * Establish comprehensive data quality standards such as data accuracy, timeliness, relevance, and consistency * Ensure quality standards are being adhered to * Determine revenue leakages and engage the required teams to help resolve the issues, review to ensure accurate resolution * Monitor dashboards and reports on a daily basis * Report findings and/or issues to management in a succinct fashion, as needed * Track progress of reported issues and ensure timely resolution * Recommend changes to data collection, entry, and validation processes to ensure seamless data input * Manage escalations and high-impact data issues, determining prioritization and resolution paths without direct supervision * Provide technical assistance and build understanding among partners about the effective use of data What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D. equivalent * Bachelor's degree with concentration in Finance, Accounting, Business, or Analytics or equivalent experience * 2+ years experience in process improvement and root cause analysis * 1+ years experience with data monitoring and reporting * Experience reading and isolating discrepancies within text files * Experience with database systems like SQL Server to extract, manipulate, and validate data directly Skills: * Capable of data profiling to understand data source content, structure, and quality * Intermediate to advanced skills in Microsoft applications with focus on Excel * Ability to present data quality trends and insights visually * Ability to manage and prioritize multiple tasks in a fast-paced environment * Strong communication skills both verbal and written communication * The ability to breakdown and communicate complicated functions to help drive solutions * Ability to work independently and as part of a team Even Better if you have: * Claims, Data Analysis, EDI and/or Accounting experience, preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $47,476 Salary Max: $59,900 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

What will your job look like? The Supervisor, Corporate Compliance provides day-to-day oversight of the various teams which make up the Corporate Compliance department. Supervisors are responsible for appropriate compilation and validation of client required reports, ensuring client reporting timelines are met and trending of compliance and quality issues are escalated. Participation in corporate quality improvement efforts and initiatives is required. For this role you must reside in the Central or Easter Time Zones. The hours for this position are Monday - Friday 8am - 5pm cst. What you'll do: * Assist with day-to-day oversight, monitoring and analysis of all activities related to organizational Corporate Compliance activities in adherence to identified national standards i.e., URAC, HITRUST and MTM Policies and Procedures * Appropriately coordinate all second level reviews for assigned teams to ensure appropriate application of established Corporate Compliance procedures * Ensure the appropriate timeline for response, resolution and reporting of identified service level reports within specific client contracts, state and federal regulations * Update and report activities to the Manager, Corporate Compliance in a consistent and timely manner * In concert with other MTM departments, organize systematic data collection for analysis and interpretation of transportation and ancillary services and outcomes, including identification of transportation provider and operational patterns of non-compliance * Maintain staff schedules * Provide guidance to staff relating to protocol and procedure interpretation * Provide continuous coaching to direct reports * Host meetings with direct reports as required by the Corporate Communication Plan and maintain documentation for audit * Identify additional training opportunities to assist staff in reaching maximum potential * Conduct monthly meetings and performance appraisals annually on each team member * Monitor and approve time and attendance for team * Responsible for conducting and documenting all aspects of employee performance and discipline * Other duties as assigned What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D * Bachelor's Degree or equivalent relevant experience * Previous supervisory or management experience * Previous experience in quality management, appeals, complaints or grievance management Skills: * The ability to retain knowledge of various governmental and company requirements for MTM operations, transportation providers and their supporting staff * Maintain confidentiality and professionalism during all Client, Provider, and Company interactions * Ability to identify and respond to customer needs and circumstances * Ability to make educated decisions * Ability to acquire and maintain in-depth knowledge of department process and procedures * Exemplary communications skills * Knowledge of Microsoft systems such as Outlook, Excel, Word * Knowledge of Corporate Compliance processes, and federal and state regulations is preferred * Data analysis and interpretation skills * Excellent interpersonal skills * Knowledge of managed care and Quality Assurance systems and processes preferred * Problem solving skills * Ability to schedule, organize and prioritize multiple tasks * Moderate to advanced computer skills * Ability to maintain high level of confidentiality * Regular attendance is required Even better if you have... * Previous experience working with Medicaid and or State programs preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Min Salary: $55,000 Max Salary: $62,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: * Identify, document and educate MTM partners on client EDI requirements * Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects * Define, create, and validate user stories necessary to achieve internal and external objectives * Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data * Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations * Lead sessions for small to medium applications/projects or a few large applications/projects * Validate EDI solutions meet both internal and external client needs * Evaluate potential future client EDI requirements to support successful RFP and implementations processes * Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations * Act as a liaison between the business customer and the technology providers, both internally and externally * Communicate relative feedback, level of effort, and return on investment to business users for project prioritization * Responsible for making improvements of processes or workflows to enhance performance * Partner with associated departments to ensure uniformity in data * Remain informed on ever-changing information to ensure accuracy within business processes * Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D equivalent * Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree * Minimum 7 years of EDI technical or business work experience * 3+ years of SQL experience * 3+ years' experience in software development methodologies including Agile and scrum processes * 5+ years of working HIPAA X12 Standard Transactions * 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation * Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: * Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 * Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements * Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database * Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form * Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization * Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals * Ability to translate business processes into workflows and system requirements * Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders * Ability to solve problems by utilizing training, knowledge, tools, and analytical skills * Ability to assimilate new and existing technologies * Exemplary communication skills. * Must be able to address all levels of employees and customers * Ability to be effective in a fast paced, dynamic environment with minimal supervision * Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Business Development primary responsibility is to grow the company's revenue through the acquisition of new clients. This role will work closely with MTM Transit Operations and Marketing to oversee the growth of profitable new business within the West region. The Director, Business Development will be responsible for developing and executing a strategic sales plan, marketing plan and leading the sales process through close of new business. What you'll do: Identify new business opportunities by analyzing current and potential markets, competitor's share, strengths and weaknesses; forecasting projected business; establishing targeted market share Execute all facets of the role in conjunction with use of the Salesforce platform and MTM Transit sales playbook. Actively prospect for new business within the West region that meets the current strategic focus for our targeted clients Develop sales strategies by evaluating current product/service results; identifying industry needs; analyzing and monitor competition; Interpret customer trends Generate new business revenue; achieve pre-determined KPI's; meet or exceed defined sales goals What you'll need: Experience, Education & Certifications: High School Diploma or GED 5+ years of transportation company experience relatable to sales, corporate role of account management experience, or equivalent transportation industry experience (i.e. Agency GM) Experience selling technology-based products to transit authorities Experience with long sales cycles associated with regional government transit procurements Experience with government RFP process Experience in consultative selling Proven ability to overcome price objections Proven experience meeting or exceeding sales quotas Will require local and overnight travel, extensive at certain periods Qualified applicants must reside in the Midwest region of the United States Skills: Must possess excellent interpersonal skills and ability to work with a variety of people and job positions Must be able to work under pressure, be a self-starter, and demonstrate behavior that indicates drive and flexibility Ability to generate and qualify your own prospects Ability to manage and prep RFP “oral/interview” teams Excellent verbal and written communication skills Active listening Proven ability to manage goal/KPI structure and success Dynamic presentation skills Strong closing skills Highly organized Networking skills Negotiation skills Tech savvy Qualifying skills Prospecting skills Financial/business acumen Time management skills Effectively deal with stalls and objections Market awareness Ability to maintain high level of confidentiality Conflict resolution skills Even better if you have... Bachelor's degree preferred Transit industry background preferred Experience using CRM/Salesforce a plus What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $ 90,720 Salary Max: $136,080 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit

What will your job look like? The Verification Specialist will make timely and accurate decisions to initiate payments to recipients and Providers. In addition, the Verification Specialist will also enter Gas Log, Driver, Provider and Meals/Lodging data before approving trips for payment. Must reside in Central or Eastern Time Zones for this position. The schedule will be Monday-Friday 8am -5pm cst. What you'll do: * Document detailed information in database * Verify pickup and drop-off times in database * Enter all Trip logs and information * Based upon obtained data, determine if trip is eligible for payment * Drive high client satisfaction through accurate and timely claims processing * Approve or deny trip signatures * Comply with established departmental metrics * Report Possible Fraud, Waste and Abuse to Department Leadership * Provide Support by Acting as Backup to Other Claims Processes What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent Skills: * Strong organizational skills * Ability to tactfully question and obtain required information * Ability to make solid judgment calls * Ability to handle claims appropriately and professionally * Exemplary communication skills * Ability to maintain high level of confidentiality * Knowledgeable about Multiple Claims Processes and Applications * Ability to keep information protected by conforming to MTM's HIPAA standards Even better if you have... * Previous experience dealing with claims preferred * Data entry experience preferred What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Hourly Wage: $17.50 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Account Manager works closely with each client at Manager levels to create a partnership through expertise as a consultant, advisor, advocate, and a liaison. The Account Manager manages multiple large client accounts within MTM and is primarily responsible for excellent service delivery. The Account Manager must understand their clients' needs, organization, and contractual obligations and have a principle focus to secure a strategic partnership with the client to ensure retention. Understanding MTM's processes and systems as well as being extremely responsive and service oriented are key. What you'll do: Monitor and manage key performance indicators for the clients to ensure excellent service delivery and contract compliance: Complaints and grievances Report delivery and accuracy And other client-specific requirements When performance is not meeting expectations or showing declining results, engage with internal MTM teams proactively to put improvement plans in place Monitor and execute (where appropriate) to ensure progress is made and reflects in the metrics Understand and monitor future goals and expansion of health plans Track, trend and analyze utilization data to provide clients with additional opportunities to improve member compliance; identify opportunities for ancillary upsells and/or consultative services Work with the Accounting department to ensure accurate billing and timely AR collection Review and analyze revenue and monthly summary report for trends and errors Recognize opportunities to educate client contacts and related member populations regarding benefits and/or MTM processes when necessary Provide regular quality reports and consultative discussions Develop a strong understanding of all product/service offerings at MTM Maintain a good understanding of the managed care and non-emergency transportation industry rules, regulations and climate Prepare for, coordinate and conduct regular performance reviews with each client Participate in ongoing training offered through MTM, CMS or health plan associations to strengthen knowledge base Establish rapport with Client representatives and/or personnel Develop relationships that foster collaboration and mutual respect across all internal organizations Identify opportunities for process improvement and offer suggestions and/or strategies for process improvement Educate clients of MTM procedures and services Inform clients of new items relating to the NEMT industry and/or MTM services Prepare reports for management as needed Work in a team to design and execute a solid implementation plan Partner with MTM's Network and Implementation teams to ensure solid networks are in place to support client growth Participate in all Client Services meetings Disseminate educational material to clients as needed What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. Bachelor's degree in business administration, health services or relevant field or equivalent work experience 1+ years of Account Management or other relevant experience Must possess a valid driver's license Skills: Excellent communication skills Excellent interpersonal skills and ability to work with a variety of people and job positions Influencing and negotiation skills Market awareness Gain knowledge of MTM operations, contracting, and Quality Assurance Ability to schedule, organize and prioritize multiple tasks Ability to handle questions and resolve issues in a timely and constructive manner Moderate to advanced computer skills Ability to demonstrate a proactive attitude, and initiative Must be able to work under pressure, be a self-starter, and demonstrate behavior that indicates drive and flexibility Possess in-depth knowledge of MTM transportation guidelines and vendor Programs Ability to maintain a high level of confidentiality Regular attendance is required What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $55,920 Salary Max: $60,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Workforce Analyst is responsible for monitoring, collecting, and analyzing Call Center performance data to identify trends and provide actionable insights for improving customer service and operational efficiency. The Workforce Analyst will track KPIs, evaluate call metrics, report on performance, and collaborate with management to develop solutions for enhancements. What you'll do: Analyze contact center trends, investigate and evaluate agent performance, and accountability tracking mechanisms Track and evaluate key performance indicators to ensure quality standards are met and pinpoint areas needing improvement Create and present reports that summarize call center performance and provide data-driven recommendations to key stakeholders Evaluate call metrics to ensure adherence to quality standards Collaborate with team leaders and internal departments to develop and implement strategies for enhancing efficiency, productivity and the overall customer experience Streamline data collection methods and maintain databases to ensure data accuracy and easy accessibility What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. 2+ years' experience in Workforce Management or scheduling 1+ years of experience in High Automatic Call Distribution (ACD) Contact Center 1+ years of experience in customer service Skills: Strong ability to identify patterns, trends, and root causes of problems within call data Proficiency in data analysis and visualization tools such as Five9, Verint, Power BI, and Excel Ability to effectively communicate complex data analysis findings to both technical and non-technical stakeholders Strong critical thinking and problem-solving skills to develop data-driven solutions A solid understanding of call center operations and metrics is crucial for effective analysis Even better if you have: Associate's degree preferred Experience with Reporting Design and Analysis, preferred Previous experience with high level math including Statistics or Algebra, preferred What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $23.04 Salary Max: $32.00 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel OR RN Weekly Gross Pay: $1888.00 - $2088.00 Location: Loris, SC, United States Start date: 12/28/2025 Assignment length: 12 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day (5x8) Certifications: BCLS/BLS/ACLS Titan Medical is looking for travelers to fill a Travel OR position for a 13.000000 week assignment in Loris, SC! Call Titan for additional details. **************