Post job

MTM overview

Industry
Design
Revenue
Headquarters
Employees
3,000
Founded in
Website
Organization type
Private
Social media
Founded in 1995, MTM is one of the nation's most experienced and qualified non-emergency medical transportation (NEMT) brokers, MTM sets industry standards and is now one of the largest and most established NEMT brokers, scheduling more than 14 million trips for eight million members nationwide while handling eight million calls every year. Additionally, we are a Woman-Owned Business Enterprise (WBE) certified by the Women's Business Enterprise National Council that can help our clients meet their disadvantaged business participation goals. Since our inception, MTM has remained committed to our mission of removing barriers for individuals attempting to access healthcare and community services.
The staff at MTM come from unusually diverse demographic backgrounds. The company is 54.9% female and 36.7% ethnic minorities. MTM employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 55.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at MTM seem to be happy. The company has great employee retention with staff members usually staying for 3.8 years.The average employee at MTM makes $35,881 per year. Pay at MTM is significantly lower than some of its highest paying competitors, like Garden City Group, LLC, Corporate Brokers, and Tailored Management, which pay $56,608, $55,566, and $50,435, respectively.
A large professional company with 3,000 employees and an annual revenue of $410.0M, MTM is headquartered in Missouri.

MTM's mission statement

To partner with our clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner.

In demand companies are hiring! Let Zippia apply for you!

Floating question marks illustration

2.2/5

MTM employee reviews

Based on 6 ratings

Do you work at MTM?

Help job seekers learn about working at MTM

Job openings at MTM
421 positions

On this page

MTM employee reviews

MTM employee reviews
2.2/5

Based on 6 ratings

Work at MTM? Share your experience.
Employee reviews
profile
1.0
A zippia user wrote a review on Jul 2024
Pros of working at MTM

M

Cons of working at MTM

Lack of communication.

Is this useful?
profile
1.0
A zippia user wrote a review on Jan 2024
Cons of working at MTM

They only care how much money the company makes and does not pay their employees fairly. The CEO OPENLY talks about this every quarter. Their goal to being a billion dollar company. They don't care about their employees. They just care about the money

MTM benefits

Working from home

Pros of working at MTM

Working from home

How would you improve MTM's culture?

Put more into your employees, and promote employees where deserved, from within.

How does your compensation at MTM compare to the industry average?

Below average pay

What brings you the most joy at MTM?

The paycheck, which isn't even much. Literally living paycheck to paycheck

Is this useful?
profile
2.0
A zippia user wrote a review on Nov 2023
Pros of working at MTM

making a difference and helping people. Health benefits (medical, dental, vision & FSA or HSA depending on health plan employee chooses) are decent. Life insurance and additional insurance policies like short and long term disability insurance, group accident, hospital indemnity, critical illness & accidental death and dismemberment insurances are very good. Usually promote from within. Really good 401K program with company match.

Cons of working at MTM

Everything you do from the minute you clock in until the minute you clock out is monitored, graded, scored, etc. Training can be a bit confusing at times due to the many different processes needed to do your job. Quite a lot of information and protocols to remember due to the many different health plans that a rep would be taking calls for. The contact center always seems to be understaffed even though there are training classes taking place constantly with a few dozen trainees in each hire group. Mandatory overtime shifts assigned fairly regularly.

MTM benefits

Plenty of optional overtime shifts to pick up at all times of the day/night.

What do you like best about MTM's CEO and the leadership team?

The CEO is a woman which is not seen as often as I would like. The leadership team provides encouragement and direction when needed.

How would you improve MTM's culture?

Less micromanaging of the employees time/work and higher base pay for contact center reps.

How did you prepare for the MTM interview?

none

Is this useful?
Work at MTM? Share your experience

The team at MTM

  • The founders of MTM is Kenny Lamb.
  • The key people at MTM are Alaina MacIa and Kenny Lamb.
Key people
Alaina MacIa
Kenny Lamb

MTM rankings

MTM is ranked #95 on the Best companies to work for in Missouri list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

MTM salaries

Average MTM salary
$35,881
yearly
$17.25 hourly
Updated March 14, 2024

Rate the fairness of MTM's compensation policies.

Zippia waving zebra

MTM diversity

10.0
Diversity score
We calculated MTM’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of MTM’s workforce.
MTM diversity summary. Zippia estimates MTM's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated MTM's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of MTM's workforce.
  • MTM has 3,000 employees.
  • 55% of MTM employees are women, while 45% are men.
  • The most common ethnicity at MTM is White (63%).
  • 13% of MTM employees are Hispanic or Latino.
  • 12% of MTM employees are Black or African American.
  • The average employee at MTM makes $35,881 per year.
  • MTM employees are most likely to be members of the democratic party.
  • Employees at MTM stay with the company for 3.8 years on average.

Do you work at MTM?

Does MTM actively promote diversity and inclusion?

MTM financial performance

9.7
Performance score

Highest paying MTM competitors

Compare MTM salaries to competitors, including Garden City Group, LLC, Corporate Brokers, and Tailored Management. Employees at Garden City Group, LLC earn the highest average yearly salary of $56,608. The salaries at Corporate Brokers average $55,566 per year, and the salaries at Tailored Management come in at $50,435 per year.
RankCompanyAverage salaryJobs
1$56,6080
2$55,5660
3$50,4350
4$50,2300
5$50,2120
6$49,6500
7$47,5320
8$47,0150
9$45,9160
10$43,8010

Are you an executive, HR leader, or brand manager at MTM?

Claiming and updating your company profile on Zippia is free and easy.

MTM FAQs

Search for jobs

Most common locations at MTM

Zippia gives an in-depth look into the details of MTM, including salaries, political affiliations, employee data, and more, in order to inform job seekers about MTM. The employee data is based on information from people who have self-reported their past or current employments at MTM. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by MTM. The data presented on this page does not represent the view of MTM and its employees or that of Zippia.

MTM may also be known as or be related to MTM, MTM Inc, MTM Inc., MTM, Inc., Medical Transportation Management, Inc. and Mtm.