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Become A Multi-Unit Manager

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Working As A Multi-Unit Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $121,531

    Average Salary

What Does A Multi-Unit Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Multi-Unit Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Do you work as a Multi-Unit Manager?

Multi-Unit Manager Jobs

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Multi-Unit Manager Career Paths

Multi-Unit Manager
Service Manager Area Manager
Area Operations Manager
8 Yearsyrs
Kitchen Manager Executive Chef
Director Of Food And Beverage
9 Yearsyrs
Food Service Director Service Director
Director Of Service And Operations
11 Yearsyrs
Regional Manager Regional General Manager
Food And Beverage Manager
5 Yearsyrs
Restaurant General Manager Director Of Food And Beverage
Food Service Director
9 Yearsyrs
Food Service Director Certified Dietary Manager
Food Service Manager
5 Yearsyrs
Managing Partner Regional General Manager
General Manager In Training
6 Yearsyrs
Area Manager Operations Manager
General Manager Of Operations
8 Yearsyrs
Restaurant General Manager Operations Director
General Manager/Director
9 Yearsyrs
Managing Partner Director Of Food And Beverage
Hotel Manager
5 Yearsyrs
Regional Sales Manager Managing Partner
Operating Partner
9 Yearsyrs
District Manager Operations Director
Regional Director Of Operations
11 Yearsyrs
Kitchen Manager General Manager
Regional General Manager
8 Yearsyrs
District Manager Operations Manager
Regional Operation Manager
9 Yearsyrs
Service Manager General Manager
Restaurant General Manager
5 Yearsyrs
Area Manager Sales Manager
Senior Sales Manager
7 Yearsyrs
Regional Manager Service Manager
Service Operations Manager
8 Yearsyrs
General Manager Of Operations Operations Manager, District
Store Director
7 Yearsyrs
Operations Director
Vice President Of Manufacturing
14 Yearsyrs
Operations Director Operations Vice President
Vice President Of Sales & Operations
11 Yearsyrs
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Do you work as a Multi-Unit Manager?

Help others decide if this is a good career for them

Average Length of Employment
Store Director 5.6 years
Operating Partner 4.7 years
General Manager 4.7 years
District Manager 4.7 years
Manager Executive 4.1 years
Multi-Unit Manager 4.0 years
Manager 3.7 years
Unit Manager 3.6 years
Top Employers Before
Manager 8.1%
Owner 1.7%
Top Employers After
Manager 7.6%
Owner 2.8%

Do you work as a Multi-Unit Manager?

Multi-Unit Manager Demographics

Gender

Male

68.7%

Female

30.3%

Unknown

1.0%
Ethnicity

White

61.3%

Hispanic or Latino

16.2%

Black or African American

11.4%

Asian

7.2%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

50.8%

Japanese

6.3%

Arabic

6.3%

Portuguese

4.8%

Chinese

4.8%

Mandarin

4.8%

German

3.2%

Cantonese

3.2%

Thai

3.2%

Vietnamese

1.6%

Greek

1.6%

French

1.6%

Aramaic

1.6%

Carrier

1.6%

Urdu

1.6%

Korean

1.6%

Hebrew

1.6%
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Multi-Unit Manager Education

Schools

University of Phoenix

22.4%

Johnson & Wales University

12.9%

Arizona State University

4.7%

Cornell University

4.7%

University of Tennessee - Knoxville

4.1%

Michigan State University

4.1%

Georgia State University

4.1%

Liberty University

4.1%

Ashford University

3.5%

University of Mississippi

3.5%

University of Wisconsin - Milwaukee

3.5%

Florida State University

3.5%

Kaplan University

3.5%

Argosy University-Phoenix

3.5%

Auburn University

2.9%

Texas State University

2.9%

Eastern Michigan University

2.9%

Grand Valley State University

2.9%

University of Louisville

2.9%

University of Houston

2.9%
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Majors

Business

42.8%

Management

8.9%

Hospitality Management

5.9%

Marketing

4.3%

Culinary Arts

3.8%

Psychology

3.8%

Accounting

3.6%

Criminal Justice

3.5%

Health Care Administration

3.0%

General Studies

2.9%

Political Science

2.4%

Human Resources Management

2.4%

Communication

2.3%

Finance

2.2%

Education

2.0%

English

1.6%

General Education, Specific Areas

1.3%

Food And Nutrition

1.2%

Fine Arts

1.0%

Small Business Management

0.9%
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Degrees

Bachelors

39.9%

Other

28.5%

Associate

13.9%

Masters

12.2%

Certificate

3.9%

Diploma

0.7%

License

0.5%

Doctorate

0.4%
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Full Time
Part Time
Internship
Temporary

Real Multi-Unit Manager Salaries

Job Title Company Location Start Date Salary
Multi-Location Unit Manager ABP Corporation Boston, MA Mar 09, 2015 $68,557
Multi-Unit Location Manager ABP Corporation D/B/A Au Bon Pain Boston, MA Nov 05, 2014 $68,557
Multi-Unit Location Manager ABP Corporation D/B/A Au Bon Pain Boston, MA Jul 30, 2015 $66,976
Multi-Unit Manager Panda Express, Inc. Smyrna, GA Jan 15, 2010 $58,819
Multi Unit General Manager Panda Express, Inc. Smyrna, TN Jan 10, 2011 $55,000
Multi-Unit Manager ABP Corporation Cambridge, MA Jul 17, 2013 $53,102 -
$57,000
Multi Unit Manager Memphis Downtown Foods, Inc. Memphis, TN Sep 18, 2013 $50,000
Multi Unit Manager Brookline Subway Inc. Brookline, MA Oct 01, 2014 $46,000

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Top Skills for A Multi-Unit Manager

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  1. Customer Service
  2. Food Safety
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Recruited, trained, and developed sales and assistant management teams to continually provide exceptional customer service and business-building opportunities.
  • Developed food safety tools later employed throughout company.
  • Monitored payroll for accuracy and submitted to headquarters.
  • Coached and managed a team of 12 managers at multiple units and a staff of 80+.
  • Established employee performance targets, provided sales coaching, and delivered product knowledge education to support revenue growth and minimize returns/cancellations.

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Top Multi-Unit Manager Employers

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