Multi-unit managers usually work for franchise businesses and oversee operations in various locations. This is a full-time position that requires commitment, expertise, and previous experience in managerial positions.

A multi-unit manager is responsible for overseeing daily operations that keep businesses running. They are the one to take care of recruiting, hiring, and training staff. They are also responsible for making sure their company's expenses remain within the budget allocated by central management and for guaranteeing each location generates sufficient revenue.

They are expected to motivate their team and achieve excellent customer service with them. They review their teams' performance and come up with plans for improvements whenever necessary. They follow up on training progress and prepare reports on their results to inform management about how the locations under their watch are doing.

What Does a Multi-Unit Manager Do

There are certain skills that many multi-unit managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.

Learn more about what a Multi-Unit Manager does

How To Become a Multi-Unit Manager

If you're interested in becoming a multi-unit manager, one of the first things to consider is how much education you need. We've determined that 55.7% of multi-unit managers have a bachelor's degree. In terms of higher education levels, we found that 6.6% of multi-unit managers have master's degrees. Even though most multi-unit managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Multi-Unit Manager

Multi-Unit Manager Career Paths

Average Salary for a Multi-Unit Manager

Multi-Unit Managers in America make an average salary of $64,703 per year or $31 per hour. The top 10 percent makes over $87,000 per year, while the bottom 10 percent under $48,000 per year.
Average Multi-Unit Manager Salary
$64,703 Yearly
$31.11 hourly
$48,000
10 %
$64,000
Median
$87,000
90 %

What Am I Worth?

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Multi-Unit Manager Education

Multi-Unit Manager Majors

42.4 %

Multi-Unit Manager Degrees

Bachelors

55.7 %

Associate

23.3 %

High School Diploma

9.3 %

Top Colleges for Multi-Unit Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

9. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

10. Lehigh University

Bethlehem, PA • Private

In-State Tuition
$52,930
Enrollment
5,030

Top Skills For a Multi-Unit Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 29.2% of multi-unit managers listed customer service on their resume, but soft skills such as communication skills and leadership skills are important as well.

Choose From 10+ Customizable Multi-Unit Manager Resume templates

Zippia allows you to choose from different easy-to-use Multi-Unit Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Multi-Unit Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Multi-Unit Manager Demographics

Multi-Unit Manager Gender Distribution

Male
Male
72%
Female
Female
28%

After extensive research and analysis, Zippia's data science team found that:

  • Among multi-unit managers, 28.2% of them are women, while 71.8% are men.

  • The most common race/ethnicity among multi-unit managers is White, which makes up 70.9% of all multi-unit managers.

  • The most common foreign language among multi-unit managers is Spanish at 52.5%.

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Best States For a Multi-Unit Manager

Some places are better than others when it comes to starting a career as a multi-unit manager. The best states for people in this position are Colorado, Washington, Illinois, and Minnesota. Multi-unit managers make the most in Colorado with an average salary of $83,252. Whereas in Washington and Illinois, they would average $80,005 and $75,163, respectively. While multi-unit managers would only make an average of $75,011 in Minnesota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Illinois

Total Multi-Unit Manager Jobs:
6,359
Highest 10% Earn:
$101,000
Location Quotient:
1.05 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Pennsylvania

Total Multi-Unit Manager Jobs:
6,205
Highest 10% Earn:
$97,000
Location Quotient:
1.05 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. North Carolina

Total Multi-Unit Manager Jobs:
5,084
Highest 10% Earn:
$94,000
Location Quotient:
1.05 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Multi-Unit Managers

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Top Multi-Unit Manager Employers

Most Common Employers For Multi-Unit Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Starbucks$74,188$35.6731
2Panda Restaurant Group$70,048$33.6815
3HMSHost$69,095$33.2236
4Goodwin Recruiting$67,917$32.6525
5Jack in the Box$67,684$32.5418
6Payless ShoeSource$66,252$31.8520
7HMS Holdings$65,598$31.5416
8Sears Holdings$63,222$30.4022
9Aramark$62,216$29.9148
10Burger King$61,375$29.5152

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