How to hire a multi-unit manager

How to hire a multi-unit manager, step by step

Here's a step-by-step multi-unit manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a multi-unit manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new multi-unit manager
• Step 8: Go through the hiring process checklist

What does a multi-unit manager do?

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1. Identify your hiring needs

   The multi-unit manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A multi-unit manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, multi-unit managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of multi-unit manager salaries for various roles:

   Type of Multi-Unit Manager	Description	Hourly rate
   Multi-Unit Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$23-41
   Co-Manager/Store Manager	A co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations... Show more	$14-26
   Area Manager	An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals... Show more	$24-51

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Work Ethic
   • Product Knowledge
   • Food Safety
   • Payroll
   • Restaurant Operations
   • Customer Satisfaction
   • Cleanliness
   • Guest Service
   • Guest Satisfaction
   • Employee Development
   • Financial Performance
   • Human Resources
   • Cash Management

   Check all skills

   Responsibilities:

   • Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
   • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
   • Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
   • Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
   • Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
   • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.

   More multi-unit manager duties

3. Make a budget

   Including a salary range in your multi-unit manager job description helps attract top candidates to the position. A multi-unit manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a multi-unit manager in Oklahoma may be lower than in Colorado, and an entry-level multi-unit manager usually earns less than a senior-level multi-unit manager. Additionally, a multi-unit manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average multi-unit manager salary

   $64,703yearly

   $31.11 hourly rate

   ---

   Entry-level multi-unit manager salary

   $48,000 yearly salary

   Updated January 20, 2026

   Average multi-unit manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Illinois	$75,223	$36
   2	District of Columbia	$73,517	$35
   3	Pennsylvania	$72,275	$35
   4	Virginia	$71,977	$35
   5	North Carolina	$70,518	$34
   6	California	$69,885	$34
   7	Massachusetts	$68,530	$33
   8	Connecticut	$65,330	$31
   9	Delaware	$63,820	$31
   10	Florida	$63,184	$30
   11	Georgia	$62,525	$30
   12	Texas	$62,101	$30
   13	Maryland	$57,291	$28
   14	Louisiana	$55,336	$27
   15	Tennessee	$53,945	$26
   16	Indiana	$51,126	$25
   17	Ohio	$51,116	$25
   18	Alaska	$49,396	$24
   19	Missouri	$48,542	$23
   20	Oklahoma	$48,156	$23

   Average multi-unit manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	American Residential Services	$79,186	$38.07	8
   2	High Flying Foods	$69,259	$33.30
   3	HMSHost	$69,095	$33.22	44
   4	Spirit AeroSystems	$68,870	$33.11
   5	National Veterinary Associates	$68,598	$32.98	54
   6	City of San Antonio	$68,447	$32.91
   7	Penn National Gaming	$68,173	$32.78
   8	Goodwin Recruiting	$67,917	$32.65	12
   9	Fresenius Medical Care North America Holdings Limited Partnership	$67,569	$32.49	3
   10	Panda Express	$66,062	$31.76	961
   11	TABLE Holdings	$65,935	$31.70
   12	Remote	$65,930	$31.70
   13	ResourceOne	$65,690	$31.58	1
   14	Papa Murphy's	$65,682	$31.58	224
   15	Salon & Spa	$65,652	$31.56
   16	ISS A/S	$65,645	$31.56
   17	REEF Technology	$65,598	$31.54	4
   18	NYC Alliance	$65,575	$31.53	34
   19	Oakbrook Solutions	$65,550	$31.51
   20	Coldstone Creamery	$65,478	$31.48	1

4. Writing a multi-unit manager job description

   A job description for a multi-unit manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a multi-unit manager job description:

   Multi-unit manager job description example

   
   

   At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.

   Responsibilities

   • Hire and train food and beverage associates of the suites department.
   • Provide job performance insights to associates; praise good work, offer constructive improvements when required.
   • Ensure company procedures relating to high-quality service standards are always followed.
   • Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment.
   • Coordinate and supervise the suite food and beverage associates and operation on event days.
   • Control staffing levels in an effort to maximize net returns to Delaware North and the client while maintaining guest service levels.
   • Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and associates.
   • Handle guest relations and monitor adherence to quality assurance standards.
   • Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines.
   • Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place.

   Qualifications

   • Minimum of two years' hospitality management experience, preferably in a high-volume setting.
   • Minimum of two years' of full-service restaurant experience.
   • Strong managerial and leading ability; team-building skills are essential.
   • Experience with inventory, cost control, and purchasing required.
   • Financial management accountability and budgeting experience required.
   • Ability to analyze data and make decisions independently.
   • Ability to work evenings, weekends, and holidays.

   Who We Are

   Delaware North has operated concessions, premium dining and retail services at Petco Park since 2004. The 42,445-seat venue is home of Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room.

   At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

   Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right multi-unit manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your multi-unit manager job on Zippia to find and recruit multi-unit manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit multi-unit managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new multi-unit manager

   Once you have selected a candidate for the multi-unit manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new multi-unit manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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