Post job

Multi-unit manager vs lead manager

The differences between multi-unit managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a multi-unit manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $64,703 average annual salary of a multi-unit manager.

The top three skills for a multi-unit manager include customer service, work ethic and product knowledge. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.

Multi-unit manager vs lead manager overview

Multi-Unit ManagerLead Manager
Yearly salary$64,703$101,883
Hourly rate$31.11$48.98
Growth rate6%6%
Number of jobs369,227385,395
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does a multi-unit manager do?

A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.

What does a lead manager do?

A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.

Multi-unit manager vs lead manager salary

Multi-unit managers and lead managers have different pay scales, as shown below.

Multi-Unit ManagerLead Manager
Average salary$64,703$101,883
Salary rangeBetween $48,000 And $87,000Between $73,000 And $140,000
Highest paying CityChicago, ILNew York, NY
Highest paying stateColoradoAlaska
Best paying companyAmerican Residential ServicesTrulia
Best paying industryRetailRetail

Differences between multi-unit manager and lead manager education

There are a few differences between a multi-unit manager and a lead manager in terms of educational background:

Multi-Unit ManagerLead Manager
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Multi-unit manager vs lead manager demographics

Here are the differences between multi-unit managers' and lead managers' demographics:

Multi-Unit ManagerLead Manager
Average age4444
Gender ratioMale, 71.8% Female, 28.2%Male, 54.2% Female, 45.8%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between multi-unit manager and lead manager duties and responsibilities

Multi-unit manager example responsibilities.

  • Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
  • Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
  • Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
  • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
  • Show more

Lead manager example responsibilities.

  • Lead a team of in home geek squad agents that have the highest productivity in the company.
  • Define processes and procedures for manual and automate testing and implement tools to achieve the overall QA objectives.
  • Manage social media networks for increase public visibility through Facebook.
  • Manage employee payroll activities and effectively evaluate employee performance for promotion opportunities.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Require to be certify in CPR, a and first aid.
  • Show more

Multi-unit manager vs lead manager skills

Common multi-unit manager skills
  • Customer Service, 27%
  • Work Ethic, 20%
  • Product Knowledge, 11%
  • Food Safety, 3%
  • Payroll, 3%
  • Restaurant Operations, 3%
Common lead manager skills
  • Safety Procedures, 15%
  • Sales Floor, 12%
  • Gross Margin, 12%
  • PET, 9%
  • Performance Evaluations, 8%
  • Product Knowledge, 7%

Browse executive management jobs