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The differences between multi-unit managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a multi-unit manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $64,703 average annual salary of a multi-unit manager.
The top three skills for a multi-unit manager include customer service, work ethic and product knowledge. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.
| Multi-Unit Manager | Lead Manager | |
| Yearly salary | $64,703 | $101,883 |
| Hourly rate | $31.11 | $48.98 |
| Growth rate | 6% | 6% |
| Number of jobs | 369,227 | 385,395 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.
A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.
Multi-unit managers and lead managers have different pay scales, as shown below.
| Multi-Unit Manager | Lead Manager | |
| Average salary | $64,703 | $101,883 |
| Salary range | Between $48,000 And $87,000 | Between $73,000 And $140,000 |
| Highest paying City | Chicago, IL | New York, NY |
| Highest paying state | Colorado | Alaska |
| Best paying company | American Residential Services | Trulia |
| Best paying industry | Retail | Retail |
There are a few differences between a multi-unit manager and a lead manager in terms of educational background:
| Multi-Unit Manager | Lead Manager | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between multi-unit managers' and lead managers' demographics:
| Multi-Unit Manager | Lead Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.8% Female, 28.2% | Male, 54.2% Female, 45.8% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |