We calculated that 29% of Multi-Unit Managers are proficient in Customer Service, Sales Goals, and Product Knowledge. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Multi-Unit Managers that have these skills listed on their resume here:
Some of the skills we found on multi-unit manager resumes included "customer service," "sales goals," and "product knowledge." We have detailed the most important multi-unit manager responsibilities below. Communication skills can be considered to be the most important personality trait for a multi-unit manager to have. According to a multi-unit manager resume, "top executives must be able to communicate clearly and persuasively" multi-unit managers are able to use communication skills in the following example we gathered from a resume: "develop store action plans, ensuring execution through communication with store operators. " Another commonly found skill for being able to perform multi-unit manager duties is the following: leadership skills. According to a multi-unit manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Check out this example of how multi-unit managers use leadership skills: "orchestrate visits by key leadership teams, including zone directors, loss prevention and human resource partners. " Another skill that is quite popular among multi-unit managers is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a multi-unit manager resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "maintained a high caliber of management and sales staff at multiple locations. " A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing multi-unit manager responsibilities. This resume example shows just one way multi-unit managers use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical multi-unit manager tasks: "skilled in high risk employee relations and loss prevention investigation, interview, and resolution. " As part of the multi-unit manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A multi-unit manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "conducted performance reviews for all customer service representatives to reduce resolution time and improve customer satisfaction rates. "
See the full list of multi-unit manager skills.
We've found that 47.4% of multi-unit managers have earned a bachelor's degree. Furthermore, 5.8% earned their master's degrees before becoming a multi-unit manager. While it's true that most multi-unit managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every five multi-unit managers did not spend the extra money to attend college.
Those multi-unit managers who do attend college, typically earn either business degrees or management degrees. Less commonly earned degrees for multi-unit managers include hospitality management degrees or culinary arts degrees.
Once you're ready to become a multi-unit manager, you should explore the companies that typically hire multi-unit managers. According to multi-unit manager resumes that we searched through, multi-unit managers are hired the most by HMSHost, First Watch, and Sodexo Operations. Currently, HMSHost has 20 multi-unit manager job openings, while there are 4 at First Watch and 2 at Sodexo Operations.
But if you're interested in companies where you might earn a high salary, multi-unit managers tend to earn the biggest salaries at Accenture, Spirit AeroSystems, and Corporate Services. Take Accenture for example. The median multi-unit manager salary is $101,348. At Spirit AeroSystems, multi-unit managers earn an average of $73,788, while the average at Corporate Services is $71,305. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on multi-unit manager salaries across the United States.
Some other companies you might be interested in as a multi-unit manager include Gap, Sodexo Operations LLC, and Best Buy. These three companies were found to hire the most multi-unit managers from the top 100 U.S. educational institutions.