Multicare Companies Inc. jobs

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1_, Shift: _1, Schedule: _M-F Job Requirements Know how to set up, use, and maintain following equipment: Sliding table saw Edge bander Jointer Routers and sanders Mod-eze morticing tool Various hand tools Dust collector Ceramic and VCT tile saws Able to design, cut, and assemble new cabinetry to replace old, failing cabinetry and countertops. Design improvements in color, style, and materials. Prepare scaled drawings based on field measurements. Coordinate design with appropriate staff. Prepare cut sheets. Cut sheet stock on table saw. Square, true, and clean. Edge band parts with edge banding machine. Set up the edge bander to right specification. Trim and ease edges of parts. Assemble cabinets and drawers, bore doors for hinges, bore drawer fronts for adjusters, install drawer sides, and install hinge plates. Must know what hinges and plates to use for each application and what the specs are for boring, this includes custom angle hinges. Install and use drawer front adjusters. Design, cut, dado, and assemble drawers, including file drawers. Knowledge of Blum specs and installation procedures is helpful. Cut and build toe kicks. Install cabinetry, doors, drawers, and shelves. Align doors and fronts. Cut sink holes and glue, route and sand Corian sinks. Modify, repair, and make new plastic laminate counter tops. Limited but some stain matches for woods to match laminate. Remove old cabinetry and counters. Remove old carpet and tile. Install new floor tile and cove base. Repair drywall and patch holes. Remove old plumbing (supply lines, drains, faucets, and sinks) Install new plumbing in remodeled exam rooms, kitchens, and break rooms. Install sinks including supply line, drain baskets, and p traps. Cut and install wall guards, bed wall bumpers, and vinyl wall protection sheets. Install wall brackets for computers. Repair passage doors. Apply new laminate sheets to faces. Repair or replace damaged hinges and knobs. Cut and install windows in existing doors. Make some, limited number, of new sliding barn doors. Make and install lockers including custom pedestals. Hang white boards, modify with plexiglass. Make plexiglass divider cabinets for charts. Install cabinet locks. Modify passage doors to fit openings changed by settling. Install carpet squares. Cut and install ceramic tiles. Cut and install VCT flooring. Refresh Terrazzo flooring. Position Summary The Carpenter II is an intermediate level opportunity on our Facility Operations team. In this role, you will ensure MultiCare patients and families have the best possible experience when visiting facilities across our health system. Responsibilities You will build, repair, and install structural woodwork and equipment, including counters, cabinets, benches, partitions, floors, doors, framework, and trim You will apply carpentry expertise through designs, draft drawings and construction plans Collaborate with department management and accurately estimate materials and labor You will perform finish carpentry and hardware projects You will partner with a service-oriented attitude and professional integrity Requirements High School graduate or equivalent preferred Accomplished in the following areas: design, cabinetry, framing, and laminates Minimum four (4) years carpentry experience Current Washington State Drivers License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $27.36 - $33.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Provider Compensation Administration Analyst JOB OVERVIEW: The Provider Compensation Administration Analyst is responsible for administering, analyzing, and maintaining the organization's provider compensation program. This includes incentive calculations, pay plan modeling, compliance monitoring, compensation reporting, and system-based data management to ensure accurate, timely, and compliant pay administration. The role serves as a liaison between Finance, Human Resources, Payroll, and departmental leadership to support strategic compensation initiatives and ensure pay practices are consistent with organizational goals and regulatory requirements. DEPARTMENT: Human Resources WORK HOURS: Typically, Monday - Friday; hours may vary to meet department needs. REPORTS TO: Director, Physician Services and Financial Analysis PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for the development and analysis of provider compensation plans. * Functions as a strategic partner with executive leadership teams, leading compensation design and implementing new programs and best practices. * Calculate physician incentives according to plan terms, coordinate review, approval, and payment. * Administer provider productivity reporting and benchmark employed and contract-retained providers against market standards. * Monitor and ensure compliance with all compensation plans and contracts. * Provide overviews of compensation plans for new hires and respond to compensation-related inquiries. * Model annual market review updates, ensuring pay aligns with fair market value. * Prepare and distribute provider compensation reports with supporting detail. * Research variances and explain pay and performance outcomes to stakeholders. * Manage the compensation administration shared email inbox, logging each incoming item into a timeline to document and coordinate future system changes. * Maintain compensation-related data integrity in physician compensation systems, including tracking of monthly provider clinical FTE reflective of all changes and leaves of absence. * Generate standard and ad-hoc compensation reports and dashboards. * Audit payroll data to ensure accuracy and compliance. * Collaborate with IT, Finance, HRIS and other teams as necessary to improve data workflows, processes, and compensation system functionality. * Calculate annual budgets for incentives and related expenses. * Ensure compensation practices are consistent with legal, regulatory, and policy requirements. * Develop and maintain documentation for compensation processes and system use. * Provides input on and implements policies, procedures and processes on a system-wide basis. * Identify and implement opportunities to improve compensation administration efficiency. * Other duties as assigned. Created: 10/25 Grade: NC-11 FLSA: E CC: 8650 Job Qualifications: PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment.

Security Department The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Security Officer ROLE: See for Service Partner for generic job duties. AREA OF ASSIGNMENT: Hospital Campus, Clinics and/or Leased Buildings HOURS OF WORK: As Posted RESPONSIBLE TO: Security Officer Lead and Security Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: In addition to the generic Service Partner : * On an occasional basis must be able to provide safe patient handling as defined in VMC's Safe Patient Handling guidelines and policies to safely and appropriately transfer or patients (or objects) of varying abilities, weights and amounts of staff assistance. Patient care will be given under the direction of the patient care staff. Must be able to push patients in wheelchairs from the hospital entrances to the patient care location. Requires the ability to participate in team lifting. Must be able to operate patient lifting equipment and patient handling devices accurately and safely under the direction of the patient care staff. * Must be able to lift from the floor to overhead levels and carry items at waist level weight up to 70 pounds. * Must be able to stand or sit for extended periods. * Requires the ability to stoop, bend, reach, crouch, and squat. * Requires full body range of motion including ability to reach from floor to overhead levels, manual and finger dexterity and eye-hand coordination. * Must be able to enter data into the computer. * Must be able to walk from one end of the campus to the other, climb stairwells, traverse rooftops and uneven terrain on exterior of building, restrain and physically apprehend individuals as required and be able to conduct normal security business during and immediately following exertion. * Vision and hearing must be within normal range, including good depth perception and ability to distinguish colors. * Must be flexible and able to work a variety of hours as needed. * Must be willing to work in multiple hospital settings, possibly indoors and out, which may require exposure to some communicable disease and a variety of weather conditions. * During inclement weather all staff are expected to report to work to assist with patient and staff transportation to and from the hospital and to spread de-icer on campus roads and walkways. * Will cover other assigned duties within the department; provide coverage for ED Station, drive the shuttle bus or any vehicle assigned to perform Security / Disaster Duties, and ride the bicycle or walk the parking structure. * Requires the ability to perform several tasks simultaneously and to organize and analyze situations and schedules. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Service Partner B. Unique Job Functions: * Provides reasonable security and safety for visitors, patients, employees and physicians at Valley Medical Center. * Oversees enforcement of administrative policies, prevents crimes against property, and performs initial investigation as needed. * Locks and unlocks as necessary for opening and closing of the building, depending upon appropriate shift. * Patrols exterior and interior of building per assigned shift. * Monitor CCTV system and operate various electronic monitoring equipment. * Is aware of the lobby conditions and environment of care, communicates with environmental services and facilities for assistance if unable to resolve unacceptable appearance. * Monitors the ED lobby to maintain a safe and comfortable environment for patients, staff and visitors. * Able to maintain vehicles - gas, oil, fluid levels, and clean vehicle when requested. * Provide escorts when needed. * Able to open and operate the Command Center until relieved. * Enforcement of parking violations in parking lots and parking garage. * Provide fire education to all staff on all shifts. * Provide traffic control when requested. * Able to perform security duties in and around construction projects. * Assist patients by providing directions, answering questions and acting as liaison with other departments. * Answers incoming calls and provides assistance to ED patients and visitors. * Issues badges to staff and visitors. * Communicates issues to management if unable to provide resolution and service recovery. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Utilize all manuals, contacts and information available within the Security office as a resource for quality and accurate information. * Responsible for daily, weekly, monthly and annual documentation and reports. * Maintains confidentiality of all accessible patient information and views information only on a need to know basis * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department manager. * Performs all job functions in a manner consistent with Valley's Service Culture Guidelines. * Other duties as assigned to facilitate patient safety, timely patient throughput and excellent customer service. Reviewed: 2/2009, 2/2010, 1/2013, Revised 8/15/18 Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D) preferred. * Valid Washington State drivers' license and ability to be insured by VMC's carrier. * Minimum two (2) years' experience as a Security Officer, Law Enforcement and/or Military Service preferred, excellent customer services skills will be considered. * Ability to comprehend and translate the Revised Code of Washington. * Basic skills in key keyboarding (25 wpm) and experience using Windows applications preferred. * Current American Heart Association BLS or obtain within 90 days of hire. * No convictions of any crime other than misdemeanor traffic violations. * Must successfully pass Work Steps pre-hire screening for minimum physical requirements of the position. QUALIFICATIONS: * Evidence of excellent communication skills, both oral and written, including the ability to spell accurately and write / type legibly. * Able to multitask and carry out assignments independently, exercising good judgment. * Excellent organizational and time management skills, able to work independently. * Able to handle telephone calls and personal interactions with tact, poise, courtesy and respect. * Neat and well groomed in appearance, following hospital personnel standards. * Demonstrates reliable attendance and job performance. * Excellent customer service skills.

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Intake Specialist JOB OVERVIEW: The Intake Specialist is responsible for triage of incoming calls for services at Valley Medical Center's Psychiatry and Counseling Clinic (PCC), scheduling new patients, processing incoming referrals, and providing information to both external and internal customers who are seeking mental health services. AREA OF ASSIGNMENT: Psychiatry and Counseling Clinic HOURS OF WORK: Monday - Friday 8- 5pm, hours may vary depending on coverage needs. RESPONSIBLE TO: Manager, Clinic PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Triage incoming calls to the clinic. Assess if caller is eligible for care at PCC and if not, provide caller with referral to more appropriate services. * Quickly establish rapport over the phone to gather necessary information to accurately assess the caller's needs. * Schedule patient with appropriate provider(s). Complete triage and insurance verification forms. * Provide community information and referrals for physicians and staff throughout VMC clinics and hospital network as well as local area physicians and providers. * Provide referrals when appropriate for adult/child/adolescent, mental health or CD problems. * Refers patients as necessary to ER, contacting DCR's or 911. * Work as part of an integrated team comprised of a Medical Director, Clinic Manager, and Clinic Supervisor. * Adheres to all VMC policies and Patients are First - Service Culture Guidelines. * Performs other related job duties as required. Grade: NC05 Revised 1/02, 6/04, 4/07, 2/09, 9/10, 8/24 Reviewed: 1/2013, 5/2016 #LI-Hybrid Job Qualifications: PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations.

Providence is offering UP TO $18,000 hiring bonus for eligible external candidates who meet all conditions for payment. RN - Emergency Department located at Kadlec Regional Medical Center Providence nurses are not simply valued - they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by visiting our Nursing Institute page. Join our team at Kadlec Regional Medical Center. As a Providence caregiver, you'll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care. Shift: Full-Time, 36 hours per week, Variable Shift Required Qualifications: Graduation from an accredited nursing program. Washington Registered Nurse License upon hire. National Provider BLS - American Heart Association upon hire. Emergency Nursing Pediatric Course upon hire National Trauma Nursing Core Course - Emergency Nurses Association (May be assigned by dept if applicable) within 90 days of hire National Provider PALS - American Heart Association within 90 days of hire National Provider ACLS - American Heart Association within 90 days of hire Acute Care RN required experience: 1 year Nursing experience RN Fellow required experience: 1 year of Nursing experience (new to specialty). Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 390705 Company: Kadlec Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Nursing Department: 3010 EMERGENCY DEPT Address: WA Richland 888 Swift Blvd Work Location: Kadlec Regional Medical Ctr-Richland Workplace Type: On-site Pay Range: $39.62 - $79.20 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare, Keywords:Registered Nurse (RN), Location:Grandview, WA-98930

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. The MultiCare Supply Chain Internship is designed to provide students with hands-on experience in a complex and vital health care system. This 8 to 10-week summer program consists of two key components: an initial two-week shadowing period where interns observe various departments and understand their role in the supply chain, followed by a project-based role where interns actively contribute to a specialized supply chain team Interns will develop essential skills in: * Problem-solving & analytical thinking * Communication & collaboration * Project management * Software & data analysis tools (e.g., Power BI, Excel, ERP systems) To Apply * Currently enrolled or recent graduate with a focus on business and/or supply chain * Candidates with a special interest in Supply Chain Management, regardless of their major, are encouraged to apply and will be considered. * Please ensure you submit your cover letter and resume when applying. FTE: 0.01_, Shift: Day_, Schedule: Monday-Friday_ Position Summary The Supply Chain Intern will have the opportunity to review cross functional work across the Supply Chain organization providing a broad overview of several of the primary functions of the department. The Intern will be responsible for evaluating, analyzing, re-designing, and documenting processes that improve the organizations effectiveness and productivity. This position is directly involved in the evaluation and analysis of processes and developing recommendations and implementing changes resulting in improvements in operations by using various skills and tools. This is an entry level position working under general direction. This position requires an understanding of supply chain processes and activities. Work situations include communication with many levels of the organization, requiring interpersonal skill, teamwork, and creative problem solving. The ability to function as a team member and work alone is required. Requirements * Currently enrolled or recent graduate with a focus on business and/or supply chain Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? * Belonging: We work to create a true sense of belonging for all our employees * Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve * Market leadership: Washington state's largest community-based, locally governed health system * Employee-centric: Named Forbes "America's Best Employers by State" for several years running * Technology: "Most Wired" health care system 15 years in a row * Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities * Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations Associated benefit information can be viewed here.

About Navos Navos, a partner within MultiCare's Behavioral Health Network, offers a healing home for people of all ages to recover and reclaim their lives. Our teams are composed of hardworking and caring providers committed to helping people address mental illness and substance abuse by providing a broad continuum of care. For a deeply meaningful career, join this leading organization known for its innovation, expertise, and employee care. FTE: 1.0, Shift: Mon-Fri, Schedule: 9am-5:30PM Position Summary The Mental Health Professional - BA works in various capacities to diagnose and treat individuals suffering from mental health disorders. You may conduct intake assessments, while providing counseling and case management to their assigned case load, with final review from a master's prepared MHP. Responsibilities You will conduct screenings including psycho-social assessments, assess suicidal risk and provide appropriate interventions You will assist patients with orientation to the department and provide patients and families with psycho-education You will provide person-centered counseling, advocacy, and case management for patients You will develop treatment plans which clearly identify the patient's voice, treatment strategies, and specific outcome measures You will meet agency documentation standards and authorization requirements of contracts Requirements A bachelor's degree in mental health related field of study required Five (5) years of experience working under a licensed Mental Health Professional required Counselor Agency Affiliated Registered Driver License/Abstract Those who meet the definition of a Mental Health Professional under RCW 71.05.020 may be considered Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $30.10 - $43.32 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Documentation Specialist RN JOB OVERVIEW: The Clinical Documentation Specialist position facilitates accurate documentation for severity of illness and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, and nursing staff. Active participation in team meetings and education of staff in the documentation improvement process is a key role. DEPARTMENT: Health Information Management HOURS OF WORK: Days Monday - Friday. RESPONSIBLE TO: Manager, Clinical Documentation Improvement PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner. B. Essential Responsibilities and Competencies * Reviews EMR for completeness and accuracy for severity of illness and quality using the documentation strategies. * Accurate and timely record review. * Recognize opportunities for documentation improvement. * Initiates severity worksheet for inpatients. * Formulate clinically credible documentation clarifications. * Request documentation clarifications as appropriate for SOI, Core Measures, and Patient Safety. * Effective and appropriate communication with physicians. * Timely follow up on all cases and resolution of those with clinical documentation clarifications. * Communicates with HIM staff and resolves discrepancies. * Accurate input of data for reconciliation of case. * Provide necessary information and education to physicians and staff to facilitate the appropriate documentation goals. * Identify any barriers to completion of documentation goals with appropriate interventions. * Review of regulations and coding guidelines through seminars, meetings, and materials. * In cooperation with the director of PFS/HIM, present education sessions to physicians and other VMC providers regarding documentation regulations and chart audit findings. * Maintains confidentiality of all accessible patient financial or medical records information. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Other duties as assigned to facilitate accurate, timely patient account management. Date Created: 5/18, updated 7/22 Grade: NC11 FLSA: E Cost Center: 8490 Job Qualifications: PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training)

Finance The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Accounts Payable Rep JOB OVERVIEW: To accept the responsibility of safeguarding the company's assets. To provide superior customer service to business partners and vendors by disbursing funds in an accurate, reliable and timely manner while complying with federal and state regulations. AREA OF ASSIGNMENT: Finance HOURS OF WORK: Monday - Friday as assigned. RESPONSIBLE TO: Director of Treasury PREREQUISITES: * Minimum of 2 years of accounts payable experience required. * Associates or Bachelors' degree in business or related strongly preferred. * Proficient with MS Office products, specifically MS Office Excel and Word * Experience using an online Accounts Payable system required. Infor/Lawson experience preferred. * Proficient with personal computers, Excel, and Word * Infor/Lawson experience, preferred. Other scalable A/P systems acceptable * Supply Chain experience, preferred * Has a working knowledge of accounting terminology and practices. * Updated knowledge of Federal and State regulations (1099's, sales tax, etc.) QUALIFICATIONS: * Excellent organizational and time management skills. * Demonstrates effective communication and interpersonal skills within a diverse population. * Flexible, adaptable, and can effectively cope with change. * Demonstrates the ability to communicate with tact, poise, courtesy, respect and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrates a commitment to the organizational values by displaying a professional attitude, and appropriate conduct. * Neat and well-groomed appearance. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Process and date stamped daily mail. * Review and validate documentation for completeness and proper authorization before initiating payment. * Process outbound payments on a timely basis whether physical check or electronic payment. * Match inbound invoices to proper purchase order and if no discrepancies process within discount time frame. * Research any discrepancies and notify buyer or manager of any vendor problem. * Return items not completed appropriately or with inadequate documentation to the manager of the department. * Expense items to the correct accounting period and assist finance staff on monthly and year end accruals. * Reclass expenses within a cost center as needed due to errors. * Properly accrue and pay sales tax based on Washington State laws * Ensure that discrepant invoices are resolve in a timely manner. * Ensure that vendors are set up with the established guidelines. * Reviews all payments for potential duplicate payments. * Be able to determine categories of 1099 payment types, identify invoices on whether they are 1099 payments, and adjust invoices as needed. * Ascertain that a W9 is on file for contracted payments related to individuals, physicians, etc. * Develop skills to apply to all functions in the financial system. Store documentation in compliance with VMC guidelines. * Maintain positive customer relations with vendors and hospital personnel. * Maintain communication with management of the A/P function. * Demonstrate conformance to Valley Medical Center's policies and procedures. * Work with Supply Chain and ensuring payments made in a timely manner to vendors. Including but not limited to matching discrepancies, chargebacks, credit memos, system RNI reports, other ERP functions as needed, etc. * Assist audit requests as needed. * Assist with special project as assigned. * Perform all job function in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community centered awareness and innovation. * Performs other related job duties as required directly related to accounts payable. Revised: 11/20 Grade: OPEIU-B FLSA: NE CC: 8512 Job Qualifications: PREREQUISITES: * Minimum of 2 years of accounts payable experience required. * Associates or Bachelors' degree in business or related strongly preferred. * Proficient with MS Office products, specifically MS Office Excel and Word * Experience using an online Accounts Payable system required. Infor/Lawson experience preferred. * Proficient with personal computers, Excel, and Word * Infor/Lawson experience, preferred. Other scalable A/P systems acceptable * Supply Chain experience, preferred * Has a working knowledge of accounting terminology and practices. * Updated knowledge of Federal and State regulations (1099's, sales tax, etc.) QUALIFICATIONS: * Excellent organizational and time management skills. * Demonstrates effective communication and interpersonal skills within a diverse population. * Flexible, adaptable, and can effectively cope with change. * Demonstrates the ability to communicate with tact, poise, courtesy, respect and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrates a commitment to the organizational values by displaying a professional attitude, and appropriate conduct. * Neat and well-groomed appearance.

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 8:00am - 4:00pm Position Summary The Physical Therapist Assistant is an exciting opportunity at MultiCare, responsible for implementing physical therapy treatment plans and performing physical therapy treatments under the direction of a licensed physical therapist. Applying current physical therapy concepts with your service-orientation, you will support the health and healing of physical therapy patients. Responsibilities You will perform well in stress and emergency situations You will perform treatment interventions for outpatient and/or inpatient population as directed You will perform documentation in the medical record that is timely and accurate You will communicate well with patients, peers, other health professionals in the coordination of care for the patients Requirements Licensed as a Physical Therapist Assistant in the state of Washington Minimum one (1) year of experience in physical therapy in an adult acute care, orthopedic, neurology, gerontology, and/or oncology preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $28.99 - $41.72 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Quality Improvement Specialist JOB OVERVIEW: Responsible for overseeing and enhancing the quality of care provided within the hospital for defined areas, populations, and/or clinical pathways. This role involves analyzing clinical processes, implementing quality improvement initiatives, and ensuring compliance with regulatory standards to enhance patient outcomes and safety. Serves as a consultant on the JTC, DOH, CMS and other regulatory requirements. DEPARTMENT: Quality WORK HOURS: Monday - Friday, typically 8:00 am - 4:30 pm with requirement for flexibility. REPORTS TO: Manager, Quality Management PREREQUISITES: * Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.) required. Master's degree preferred. * Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with M.B.B.S are not licensed in the State of Washington. * Minimum three (3) years' clinical experience in an acute care health care setting required. * Experience in use of electronic health record (EHR). * Demonstrated skills for project management, problem solving, decision making, and change management. * Experience in quality management and performance improvement role preferred. * Certified Professional in Healthcare Quality (CPHQ) preferred. QUALIFICATIONS: * Solid understanding of systems thinking process management and performance improvement. * Organizational and problem-solving ability and skills. * Excellent facilitation skills, ability to create an environment that encourages open dialogue and collaborative problem-solving. * Exhibits a genuine connection with frontline staff, offering clear, concise information and supportive feedback. * Knowledge of group process, leadership skills, and ability to facilitate performance improvement teams. * Proficiency in application of performance improvement tools and methodologies including aptitude for using QI data management software. Certifications or training in IHI Model for Improvement, Lean, Six Sigma, or Kaizen preferred. * Ability to prioritize and manage multiple demands and maintain confidentiality of sensitive information. * Knowledge of regulatory standards and interpretation including CMS, DOH and TJC. * Ability to prepare effective oral and written reports and presentations to various groups including physicians, hospital leaders and staff. * Proficiency in use of Windows and MS Office Suites applications particularly Word, Excel, Visio, and PowerPoint. * Aptitude for navigating quality-related Internet sites and those of various data management vendors and support agencies. UNIQUE PHYSICAL and MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner * Essential Responsibilities and Competencies * Develop, implement, and oversee quality projects aimed at improving patient care, reducing errors, and enhancing hospital operations. * Apply the IHI Model for Improvement to facilitate quality improvement teams. * Demonstrate an understanding of team leader roles, group dynamics, and leadership strategies in the context of quality improvement teams. * Support and guide improvement teams through various stages of the project management life cycle, from planning to execution. * Assist physicians and managers in analyzing and interpreting data for decision-making and performance improvement. * Lead or co-lead committees focused on quality, patient safety, and operational efficiency. * Lead and participate in process redesign initiatives to streamline workflows. * Promote a culture of safety and continuous improvement throughout the organization. Educate physicians, hospital leaders, and staff on quality management and performance improvement techniques and suggestions as needed. * Ensure compliance with healthcare regulations, accreditation standards, and internal policies through audits and assessments. Abstract and collect data from electronic health records (EHR) to meet program monitoring requirements as needed. * Develop data collection strategies based on research principles. * Analyze and interpret clinical data to assess performance metrics and trends. Report variations in clinical care requiring immediate corrective actions. * Prepare and present detailed reports on quality improvement outcomes for hospital leadership and regulatory bodies as scheduled or requested. * Ensure that performance measures data are prepared and submitted in accordance with required timelines and standards. * Support the Medical Staff through preparation of mandated ongoing performance measures data and peer review referrals. * Build and maintain effective relationships with multidisciplinary teams to foster collaboration in quality improvement. * Engage patients, families, and external stakeholders to incorporate their feedback into quality improvement efforts. * Network with peers from other organizations and participate in relevant community outreach efforts and improvement collaboratives. * Serve as a clinical expert to guide the development and implementation of programs and policies ensuring adherence to safety and quality standards. * Stay current with emerging trends, best practices, and technologies in quality improvement and patient care. Apply knowledge from research and current literature to develop and implement improvement strategies. * Benchmark hospital performance against internal and national/regional standards to identify opportunities for improvement. * Navigate key online resources (e.g., AHRQ, TJC, CMS) for benchmarking and performance evaluation. * Support the preparation and facilitation of regulatory and/or certification surveys. * Assist in the development and review of clinical practice policies, procedures, order sets, and protocols in compliance with regulatory standards. * Apply new insights to improve quality initiatives and contribute to ongoing organizational learning. * Demonstrate awareness of cost containment strategies for quality improvement. * Support the allocation and efficient use of resources to meet quality improvement goals and objectives. * Perform other duties as assigned to meet program needs, including staff training and organizational support. Revised: 4/25 Grade: NC-12 FLSA: E CC:8714 Job Qualifications: PREREQUISITES: * Bachelor's degree in nursing OR other health care related field OR Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.) required. Master's degree preferred. * Current Registered Nurse or Registered Pharmacist license to practice in the State of Washington required. Those with M.B.B.S are not licensed in the State of Washington. * Minimum three (3) years' clinical experience in an acute care health care setting required. * Experience in use of electronic health record (EHR). * Demonstrated skills for project management, problem solving, decision making, and change management. * Experience in quality management and performance improvement role preferred. * Certified Professional in Healthcare Quality (CPHQ) preferred. QUALIFICATIONS: * Solid understanding of systems thinking process management and performance improvement. * Organizational and problem-solving ability and skills. * Excellent facilitation skills, ability to create an environment that encourages open dialogue and collaborative problem-solving. * Exhibits a genuine connection with frontline staff, offering clear, concise information and supportive feedback. * Knowledge of group process, leadership skills, and ability to facilitate performance improvement teams. * Proficiency in application of performance improvement tools and methodologies including aptitude for using QI data management software. Certifications or training in IHI Model for Improvement, Lean, Six Sigma, or Kaizen preferred. * Ability to prioritize and manage multiple demands and maintain confidentiality of sensitive information. * Knowledge of regulatory standards and interpretation including CMS, DOH and TJC. * Ability to prepare effective oral and written reports and presentations to various groups including physicians, hospital leaders and staff. * Proficiency in use of Windows and MS Office Suites applications particularly Word, Excel, Visio, and PowerPoint. * Aptitude for navigating quality-related Internet sites and those of various data management vendors and support agencies.

Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish (251598) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc. , a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYThe Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment. We are currently seeking a Connection Advisor Intermediate, Bilingual Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week. Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller's needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed. RESPONSIBILITIESAnswers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages. Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures Handles complex scheduling that often requires multiple appointments or with different providers andmodalities Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented,timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members Recommends and supports change and process improvement initiatives while working to upholdstandard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONSMinimum Qualifications: High School DiplomaOne year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year experience in a call center with emphasis in a customer service/medical industry6 months of Connection Advisor Associate experience or specialized clinic operational experience One year of remote work experience Bilingual Spanish-OR-An approved equivalent combination of education and experience Preferred Qualifications:One year of post-secondary education Healthcare Call Center experience Working knowledge of Epic cadence and prelude Patient registration experience Knowledge/Skills/Abilities:Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Critical thinking skills and ability to analyze situations quickly and escalate as needed Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1. 00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: 21. 92Max: 28. 36 Job Posting: Oct-13-2025

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Compensation Analyst JOB OVERVIEW: Provides technical and analytical support to HR management with primary emphasis on compensation programs, policies, and practices. Responsible for regular market reviews and determination of compensation grade for all positions. Provide interpretation of policies, practices, and procedures to the organization. DEPARTMENT: Human Resources WORK HOURS: Full time, typical hours are Monday - Friday, 8:00am - 4:30pm REPORTS TO: Director, Total Rewards PREREQUISITES: * Bachelor's degree required in Business Administration, Human Resources, Finance or other relavant field, required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. * Minimum three (3) years of Human Resources experience required, preferably in a health care setting. * Two (2) years experience administering compensation programs, preferred. * Experience with HRIS systems preferred. * Demonstrated proficiency in basic computer applications including Microsoft Word, Excel, and other applicable software. QUALIFICATIONS: * Ability to independently manage multiple tasks simultaneously. * Demonstrated diplomacy and professional demeanor, including the ability to present a positive public relations image and the ability to relate to a diversity of people. * Demonstrated ability to maintain a high level of trust and confidentiality. * Demonstrated ability to function effectively and professionally in difficult and/or conflict situations. * Current knowledge of employment/labor laws pertaining to Human Resources and compensation. TYPICAL PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic for Administrative Partner. * Essential Responsibilities and Competencies: * Administer VMC's compensation program that reflects organizational philosophy and policy, current labor market, bargaining units, and legal requirements. * Collaborate and communicate with leadership on compensation issues. * Proactively review components of compensation programs to ensure they consistently meet the needs and requirements of the organization. Ensure that the program remains cost effective and consistent with organizational and budgetary requirements. * Coordinate annual staff and leadership base pay reviews including notification of pay changes. * Analyze market trends and community compensation practices recommending program and individual adjustments when appropriate. * Complete salary surveys and analyze results. Maintain compensation database sufficient to meet analytical and reporting requirements, and fair and equitable position placement within the organization's market-based program. * Reccommend new hire rates using established compensation structure; coordinate with Recruiting to review and recommend all salaries using guidelines. * Review and periodically revise incentive-pay programs for management and staff levels ensuring market competitiveness. Calculate incentive payments. * Coordinate and evaluate the design and development of s; evaluate and make reccomendations on job classifications; perfrom desk audits as needed. Place positions in appropriate market-based range; review placement with HR management. * Maintain database of all organization s assisting managers with the development of new positions or revision of existing job descriptions. * Participate in preparation for labor negotiations to include research, recommendations, cost analysis, and other information important to the bargaining process. * Represent the hospital in professional organizations. Participate as Valley Medical Center representative at Milliman Health Care Survey Committee, among others. * Maintain working relationships with external vendors, consultants, and others. * Remain apprised of legal regulations relating to appropriate topics to ensure company compliance. * Assist with Executive Compensation Program Plan as requested. * Enhance professional growth and development through inservices and educational programs. Keep abreast of HR development and regulatory changes. * Maintain financial awareness of department and program budgets. * Participate as an active team member for HR system upgrades and new implementations. * Assist with other projects and duties as requested. Revised: 6/23 Grade: NC12 FLSA: E Cost Center: 8650 #LI-Hybrid Job Qualifications: PREREQUISITES: * Bachelor's degree required in Business Administration, Human Resources, Finance or other relavant field, required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. * Minimum three (3) years of Human Resources experience required, preferably in a health care setting. * Two (2) years experience administering compensation programs, preferred. * Experience with HRIS systems preferred. * Demonstrated proficiency in basic computer applications including Microsoft Word, Excel, and other applicable software. QUALIFICATIONS: * Ability to independently manage multiple tasks simultaneously. * Demonstrated diplomacy and professional demeanor, including the ability to present a positive public relations image and the ability to relate to a diversity of people. * Demonstrated ability to maintain a high level of trust and confidentiality. * Demonstrated ability to function effectively and professionally in difficult and/or conflict situations. * Current knowledge of employment/labor laws pertaining to Human Resources and compensation.

This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Nutrition and Diabetes Specialist JOB OVERVIEW: Provide diabetes and nutrition individual consultations and group classes in an outpatient setting. Work directly with the multidisciplinary care team including Clinic Network Providers, RN Care Managers, Pharmacy, Health Facilitators and other care team members to support efforts in achieving quality measures. Collaborate with healthcare providers about the medical and the educational management of patients with nutrition and diabetes issues. AREA OF ASSIGNMENT: Lifestyle Medicine and Fitness Center HOURS OF WORK: Variable RESPONSIBLE TO: Manager - Lifestyle Medicine and Fitness Center PREREQUISITES: * Licensed as a Registered Dietician in Washington State. * Certified Diabetes Educator (CDE), or able to obtain within 6 months of employment. * Minimum of one-year experience in teaching patients with nutrition concerns and/or diabetes. * Special consideration to candidates with background/education in exercise science and/or prescription. QUALIFICATIONS: * Knowledge of adult learning principles, methodologies and curriculum design. * Able to communicate and work effectively with the physical and emotional development of all age groups * Previous teaching experience in health care including patient education and/or staff education * Able to communicate effectively in oral and written form in the English language * Evidence of excellent assessment, communication, writing and teaching skills * Advanced Skills in Diabetes Education and medical management within scope of licensure * Ability to use various computer systems including: Word, Excel, PowerPoint, Internet, Email, and Electronic Medical Records systems UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: 1. Requires the ability to plan, promote, and teach classes to groups up to 25+ patients. 2. Requires the ability to analyze patient data and plan care for patients. 3. Must be able to handle a fast-paced work schedule including documentation during 1:1 visits. 4. Must be able to transport self to classes and clinical sites. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See generic job description for Clinical Partner. B. Essential Responsibilities and Competencies * Provide diabetes and nutrition individual consultations and group classes in an outpatient setting. * Collect comprehensive patient assessment data; develop individualized plan, goals and objectives for patient per accrediting body standards. * Communicate plan with patients and their families, primary health care provider, and multi-disciplinary health care members. * Develop and implement an individual follow- up plan with each patient. * Document assessment, plan, goals, objectives and education provided for each visit. Maintain medical record per hospital standard. * Plan and deliver select modules in the comprehensive diabetes management class as assigned in accordance with national standards. * Review course content annually and revise based on needs assessments and course evaluations in conjunction with the Lifestyle Medicine leadership team. * Revise teaching materials and resources as needed. * Understand and practice within Medicare/Medicaid and private insurance guidelines for diabetes and nutrition education. * Prepare programs and classes that support clinic network strategic initiatives * Collaborate with healthcare providers about the medical and the educational management of patients with nutrition and diabetes issues. * Work directly with the multidisciplinary care team including Clinic Network Providers, RN Care Managers, Pharmacy, Health Facilitators and other care team members to support efforts in achieving quality measures. * Utilizes team approach with care team to provide services; collaborates and communicates with team members to enhance quality of service provided * Identifies when a patient's educational or medical needs are outside the scope of practice and expertise, and coordinates additional services to meet needs if needed * Analyzes patient blood glucose data and recommends necessary therapy adjustments * Assists providers with the management and education of the patients with diabetes. Assists with diabetes related blood glucose issues and recommends plan of care within scope of practice. * Work collaboratively with the Lifestyle Medicine and Fitness team to provide comprehensive, interdisciplinary care plans. * Assist in marketing and coordinator functions. * Demonstrate improved outcomes for patients with Diabetes and other chronic diseases. * Participate in system-wide improvement projects, leading projects as appropriate. Revised: 11/18 Grade: NC09 FLSA: E CC: 7255 Job Qualifications: PREREQUISITES: * Licensed as a Registered Dietician in Washington State. * Certified Diabetes Educator (CDE), or able to obtain within 6 months of employment. * Minimum of one-year experience in teaching patients with nutrition concerns and/or diabetes. * Special consideration to candidates with background/education in exercise science and/or prescription. QUALIFICATIONS: * Knowledge of adult learning principles, methodologies and curriculum design. * Able to communicate and work effectively with the physical and emotional development of all age groups * Previous teaching experience in health care including patient education and/or staff education * Able to communicate effectively in oral and written form in the English language * Evidence of excellent assessment, communication, writing and teaching skills * Advanced Skills in Diabetes Education and medical management within scope of licensure * Ability to use various computer systems including: Word, Excel, PowerPoint, Internet, Email, and Electronic Medical Records systems

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 8:00am - 4:30pm Position Summary The Hospice Bereavement Counselor, in conjunction with the bereavement team, is responsible for developing and implementing the bereavement program and for providing direct anticipatory grief, bereavement, and follow-up care to Hospice patients and survivors in accordance with the interdisciplinary team plan of care, the bereavement plan of care, regulatory guidelines, and Agency policies and procedures. This is a professional level position working with limited supervision. Work situations vary from daily routine functions to specialized work that requires organization, attention to detail, discretion, good judgment, independent thinking and decision making, and exceptional customer service skills. Internal contacts include staff and management throughout the Agency. External contacts include patients, families, physicians, outside agencies, vendors, and community members. Requirements * Masters degree or greater in the area of counseling or related field * Home health or hospice experience preferred * Health Care Provider level CPR certification * Current Washington state driver's license * Proof of a safe driving record (which meets established MultiCare Standards) obtained by a motor vehicle report from the appropriate state Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? * Belonging: We work to create a true sense of belonging for all our employees * Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve * Market leadership: Washington state's largest community-based, locally governed health system * Employee-centric: Named Forbes "America's Best Employers by State" for several years running * Technology: "Most Wired" health care system 15 years in a row * Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities * Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $31.01 - $44.64 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.