Municipal Employees Credit Union of Baltimore, Inc. 3.0
Municipal Employees Credit Union of Baltimore, Inc. job in Baltimore, MD
Job Description
Headquarters Branch
One South Street Baltimore, MD 21202
***Saturday hours required***
MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
POSITION SUMMARY
TELLER I
Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals.
Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments.
TELLER II
Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's operation according to the Teller Accuracy Guidelines.
Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.
NECESSARY SKILLS
Quality of Work
Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
Cash Handling
Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction.
Quantity of Work
Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases. Works effectively with peers and carries own share of team workload.
Referrals
Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals.
EDUCATION
High School Diploma (general studies) - Required
General Education Degree (GED) - In Lieu of H.S. Diploma
EXPERIENCE
Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required
Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience - Required
QUALIFICATIONS AND/OR ADDITIONAL FUNCTIONS
Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT.
Proficient written and oral communication skills.
Ability to Learn and Apply Procedures.
ADDITIONAL REQUIREMENTS
There may be circumstances related to MECU business operations that may periodically require you to report to a different branch/work location.
As a Teller, you also must be willing to provide service to members through multiple channels to include our branches and ITM (Interactive Teller Machines) terminals.
COMPENSATION
Salary Range per hour, depending on experience and qualifications
Teller I: $15.00 - $19.92
Teller II: $15.43 - $21.59
BENEFITS at MECU CREDIT UNION:
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
• Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
• 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
• Tuition Assistance: Continue your education and professional development with our tuition assistance program.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
• Parking Discounts: Enjoy discounted parking to make commuting easier.
• Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
• Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
$31k-35k yearly est. 29d ago
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Strategic Sourcing Associate - Remote
Donnelley Financial, LLC 4.8
Remote or Rockville, MD job
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our
"Win as One"
mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognizedas one of
AMERICA'S MOST LOVED WORKPLACES
for five consecutive years and a
Built In Best Places to Work
for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
Reporting directly to the Strategic Sourcing Manager, the Strategic Sourcing Associate is responsible for the procurement and strategic development of materials/services commodities within the DFIN organization. The Strategic Sourcing Associate will oversee DFIN's portfolio of vendors to identify cost savings opportunities and manage current/new supplier relationships through contract execution and negotiations. This role is responsible for executing Procurement activities, assisting in contract development, and ensuring alignment with business needs and compliance requirements.
Responsibilities:
Establish and maintain a portfolio of vendor agreements and supplier relationships for DFIN's vendors.
Work in a team environment to implement global sourcing and supplier strategies in correlation with market trends, business needs, and competitive landscape creating company roadmap for short, medium, and long-term gains
Negotiate contracts, pricing, and terms with vendors.
Leverage both current and new supplier relationships to drive cost reductions, manage long-term agreements, and form strategic partnerships that enhance the supplier portfolio to provide positive financial impacts and increased stability
Collaborate with cross-functional business teams to draft and negotiate MSAs and SOW's that align with strategic objectives, clearly articulate business requirements to suppliers, and effectively support the operational needs of each business unit
Conduct thorough RFI/RFP process and supplier selection in order to achieve cost targets, adhere to contractual requirements, and follow strategic plans
Initiate benchmark analysis to identify potential cost gaps and ensure price alignment across commodities
Coordinate with purchase requisitioners to generate purchase orders that align with Master Product and Service Agreements and support annual budgetary planning and compliance
Collaborate effectively across all organization levels and functions to drive business units toward common goals and objectives that are in alignment with procurement initiatives
Conduct commodity and supplier analysis to recognize and implement potential opportunities, gaps and risk analysis, and areas for efficiency gains
Ensure the organization's procurement and contracts (and contract management) policies, processes, procedures, standards, and guidelines are followed
Ascertain relevant market knowledge and best practices to offer alternative/improved solutions driving improvements in business operations
Qualifications:
Bachelor's degree in business, Supply Chain, or related field
3-5 years' experience in Purchasing as a Buyer, preferably in IT Procurement with a focus on vendors in IT Software, SaaS, Infrastructure, Network/Telecom space.
Preferred Skills:
Experience in effectively managing supplier relationships
Experience in negotiating contracts relating to corporate business units
Working knowledge and understanding of NDAs, MSAs, EULAs, SOWs and DPAs
Demonstrate a solid understanding of legal terminology, contracts, contract language, contract terms and conditions, and contract redlining.
SAP experience is a plus
Demonstrate ability to use critical thinking when analyzing and resolving issues
Demonstrate foundational project management skills and the ability to manage multiple tasks and priorities in a dynamic environment.
Strong interpersonal, problem-solving, and project management skills required
Well-versed negotiation skills with capability to employ creative measures to achieve optimal results
Excel, MS Office Suite intermediate skills a must
Robust analytical aptitude to generate business cases and sourcing opportunities
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via (this email is for general TA questions and is not used for updates on your application status).#BI-Remote
$79k-130k yearly est. 4d ago
Chief Executive Officer
Baltimore Community Lending 3.7
Baltimore, MD job
The President & Chief Executive Officer (CEO) is the strategic, operational, and external leader of Baltimore Community Lending, responsible for driving the organization's next era of growth and community impact. The CEO sets a clear vision, safeguards financial strength and portfolio performance, and leads a high-performing team dedicated to mission-aligned lending and equitable development. As the public face of BCL, the CEO will build influential relationships across Baltimore's civic, philanthropic, banking, and policy networks, elevating the organization's visibility and presence. This leader will diversify capitalization, advance innovative lending strategies, and uphold BCL's commitment to equity and inclusive economic opportunity. The CEO will guide the organization through a pivotal phase of scaling-expanding assets, strengthening operations, and ensuring that lending and technical assistance are responsive to community needs. They will model transparency, accountability, and cultural stewardship while positioning BCL as a regional and national leader in community development finance.
Must-Have's
Deep Lending, Credit & Financial Leadership: Brings strong lending, underwriting, and risk-management expertise (banking background ideal; CDFI/CDC preferred). Able to navigate funding headwinds, understand small-business and real-estate lending cycles, and balance financial discipline with mission-aligned lending. Strong capital-raising and funder relationship skills
Community-Centered, Baltimore-Connected Relationship Builder: A visible, personable leader who builds trust quickly and shows up in the community. Ideally familiar with Baltimore's civic, philanthropic, banking, and neighborhood ecosystems; if not, must be able to establish credibility and strong local relationships rapidly
Proven Executive, People & Culture Leader: Experienced in motivating and developing diverse, multigenerational teams. Collaborative, non-top-down manager who strengthens internal operations, improves customer service, builds the next layer of leadership, and supports organization-wide succession planning
Strategic, Growth-Oriented Visionary & Skilled Advocate: Able to guide BCL through economic/political shifts, diversify capital sources, scale responsibly ($100-125M in assets), and extend regional/national presence. Clear communicator who can articulate BCL's value, engage policymakers, support advocacy efforts, and participate in statewide CDFI coalition-building
Strong Mission Alignment & Equity-Driven Leadership: Authentic commitment to BCL's mission with a deep belief in equity, culturally responsive lending, and meaningful engagement with communities of color. Protects mission integrity regardless of political climate; brings fresh energy, creativity, and a modern leadership mindset
National Network & External Visibility: Existing national relationships in the CDFI, community development, or philanthropic sectors that help elevate BCL's profile and open new capital channels. Ability to represent BCL on regional and national stages (OFN, SBA, industry convenings)
For more information, view the full position profile here: ****************************
Who We Are
Baltimore Community Lending, Inc. (BCL) is a mission-driven, certified CDFI serving the Baltimore metro region, providing flexible capital and technical assistance to support community development, small business growth, and equitable neighborhood revitalization.
What We Do
Revitalizing our communities together through
affordable lending products. We are a mission-based certified community development financial institution (CDFI). We lend to small businesses and real estate developers who invest in low-income, low-wealth, and other disinvested communities.
We support commercial real estate developers who are committed to revitalizing underserved neighborhoods
We believe in increasing opportunities for affordable homeownership and rent, which contributes to
neighborhood stabilization
We provide capital to small businesses that face barriers to traditional financing by looking at each entrepreneur's whole story, rather than requiring a specific credit score or assets
Our dedicated team provides comprehensive, ongoing support to startups, emerging, and growing small businesses to help them succeed
Career Opportunities with Oppenheimer & Co. Inc. A great place to work. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available.
Investment Banking Associate - Industrials (Baltimore, MD)
Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our product groups include Equity Capital Markets, Debt Capital Markets and Restructuring and Special Situations Advisory. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client - high growth, entrepreneurial, middle market companies.
Job Description
Our Investment Banking department is actively looking for an Associate to join the Industrial & Rental Services Group in our Baltimore office. Associates serve as critical members of the team, working directly with both Senior and Junior Bankers of all levels on pitches and engagements. The Associate will be given significant responsibility in transaction execution.
Responsibilities:
Researching industry sectors
Assessing comparable companies, precedent transactions and potential investors/buyers
Preparing and reviewing complex financial analyses and models
Crafting detailed investment memorandums, presentations and pitches
Coordinating group efforts for pitch and transaction related activity
Presenting materials internally to senior bankers and externally to clients of the firm
Training and mentoring Analysts within the team
Qualifications:
2-4 years' experience in investment banking, industrial and/or rental services experience a plus
Successful candidates must have particularly strong quantitative, writing and interpersonal skills
Elevated attention to detail and consistency in work product
Strong work ethic and team player
Organized and proactive
Dealogic, CapIQ, Bloomberg and MS Office suite knowledge strongly preferred
FINRA Registrations: Series 63, 79 licenses and Securities Industry Essentials (SIE) Exam required at time of hiring or shortly thereafter
We take a very team-oriented approach to investment banking, and therefore, also focus on team chemistry in our hiring process.
Compensation:
This salary range is specific to the City of Baltimore and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $150,000.00 - $170,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
#J-18808-Ljbffr
A leading investment bank in Baltimore is seeking an Investment Banking Associate to support the Industrial & Rental Services Group. The role involves industry research, financial modeling, pitch preparation, and mentoring Analysts. Candidates should have 2-4 years of investment banking experience and possess strong quantitative and interpersonal skills. A competitive salary between $150,000 - $170,000 along with a comprehensive benefits package is offered.
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$47k-71k yearly est. 2d ago
Workday LMS Specialist
Hale International 3.4
Columbia, MD job
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 1d ago
TAS Director - Financial Due Diligence
Rsm Us LLP 4.4
Baltimore, MD job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.RSM is looking for a Director to join our Financial Due Diligence team within our Transaction Advisory Services (TAS) practice. In this dynamic role, you will work with our nationally award-winning Mergers and Acquisitions (M&A) Advisory practice servicing both corporate and private equity clients. Our wholistic M&A group services include assisting our clients with readiness and diligence services pre-close all the way through transaction integration and execution. Our Transaction Advisory Services team is comprised of seasoned, expert, nationally acclaimed and knowledgeable professionals providing buy-side and sell-side financial, technology, and operational diligence services and advice.**Responsibilities:*** TAS Directors will lead and manage multiple challenging financial due diligence engagements and participate in transactions related to the acquisitions and divestitures by private equity investor groups and strategic corporate buyers and sellers.* Develop and deliver quality planning approaches with timely and responsive services and work products that meet and/or exceed client expectations.* Utilize proven business development skills to build upon transaction advisory services work.* Identify business opportunities and enhance go-to-market strategies.* Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, and coach staff.**Required Qualifications:*** A bachelor's degree, ideally with a major in accounting or finance* Approximately 10 years of related work experience: with at least 5 years experience in financial due diligence* Successful track record of building and growing a Transaction Advisory Service Practice* Big Four or similar consulting background* Experience servicing private equity groups (PEG)* Experience with developing and supervising staff both on engagements and in their career* Demonstrates thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, .At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $151,200 - $304,200Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
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$151.2k-304.2k yearly 20h ago
Senior Analyst
Continental Realty Corporation 3.9
Baltimore, MD job
Senior Analyst - Commercial Collections & Compliance
The
Commercial Collections & Compliance Analyst
supports the operational performance of our
retail
real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations.
**Hybrid schedule available, requires 3 days at our corporate office in Baltimore.**
Key Responsibilities
1. Commercial Collections Management
Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports.
Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate.
Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal.
Coordinate payment plans and settlement agreements in partnership with Leasing.
Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio.
2. Post-Eviction Recovery & Analysis
Analyze post-eviction collectability and recommend recovery strategies.
Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs.
Provide recovery performance reporting to Operations and Asset Management.
3. Compliance Monitoring: Sales Reporting & COIs
Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency.
Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted.
Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills.
Maintain accurate compliance records and communicate status updates internally.
4. Reporting, Metrics & Business Intelligence
Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance.
Standardize processes and develop automated or semi-automated workflows where feasible.
Produce actionable portfolio-level insights for senior leadership.
5. Cross-Functional Collaboration & Communication
Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management.
Ensure alignment on tenant status, collection strategies, compliance issues, and next steps.
Provide timely updates and insights to Operations and Asset Management.
Qualifications
3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred.
Strong analytical capabilities, including BI tools, Excel, and portfolio reporting.
Proven ability to build systems, workflows, and standardized processes.
Excellent cross-functional communication and coordination skills.
Working knowledge of commercial leases, legal processes, and tenant compliance requirements.
Highly organized and effective in a fast-paced owner-operator environment.
CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
$108k-141k yearly est. 3d ago
Infrastructure Engineer
Capital Bank Md 4.3
Remote or Rockville, MD job
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Infrastructure Engineer is a hands-on role responsible for the installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices, across the bank. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks.
Position Responsibilities
Maintain systems by keeping all systems patched and managing software deployments as necessary.
Handle day-to-day service desk escalations.
Working knowledge of AD, Microsoft 365, Azure Cloud and SaaS solutions.
Assist with implementing and monitoring local and remote network access.
Assist in evaluating and implementing new network software releases, patches, and third-party products.
Create new users accounts and provide required access to all the corporate services, data, and resources. Reset Passwords for main accounts.
Assist with maintaining production, testing, and other system environments.
Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly.
Assist with providing ongoing support and training of employees as well as new temps/interns as needed.
Document and maintain documentation on running systems and procedures.
Maintain security standards for all systems in consultation with the Info Sec team.
Participate in after-hours/weekend network support as needed.
Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments.
Other responsibilities and duties, as assigned.
Education and Experience Required:
A minimum of 3 years related customer service experience.
A minimum of 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure.
Bachelor's degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience.
Experience with network LAN or WAN technologies.
Experience with hypervisor technologies (specifically VMware vSphere).
Preferred Skills and Qualifications
Excellent organizational, project planning, presentation, and time management skills with careful attention to detail.
Ability to manage daily operations of the function and prioritize work with minimal guidance.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Strong analytical, multitasking, and problem-solving capabilities.
ITIL
Additional Details
Ability to travel to support the bank's locations as needed.
Ability to lift up to 40 lbs.
Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support.
Other
Ability to travel within a defined market area.
Compensation
Base Salary Range: $85,000 - $100,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements:
This opportunity offers flexibility to work in a hybrid working environment within our Rockville, MD office.
Remote working arrangement may be an option for qualified applicants.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-100k yearly 4d ago
Director, Sales Marketing - Remote
NFP Corp 4.3
Remote or Bethesda, MD job
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: ********************
Summary:
As director of Sales Marketing, this role will be dedicated to driving marketing initiatives for NFP's sales organization in North America. The primary focus of this role is to develop the marketing component of go-to-market strategies, drive large-scale sales initiatives across the company, and lead our portfolio of sales marketing campaigns including the oversight of impact reporting.
Working across our marketing team, this role will help facilitate the development of external revenue-driving campaigns and activities, as well as internal education for our sales force. In addition, you will support collaborate with our Chief Sales Officer, corporate development, sales enablement and sales operations teams. This role is critical in connecting our sales and marketing teams, and thus it is important that they have a strong understanding of both the marketing and sales process.
Essential Duties and Responsibilities:
Lead role responsible for supporting, collaborating and driving sales marketing initiatives for our sales organization in the US and Canada.
Key point of contact for Sales Operations team, including the CSO, distribution, sales enablement, producer recruiting and corporate development teams.
Strategic owner of sales marketing campaigns, including:
Oversee and track full portfolio of campaigns and ongoing measurement of impact.
Go to market strategy development
Lead discussions with core team to identify target audience, market, value prop, and making a recommendation on marketing approach
Identify KPIs
Collaboration with brand and digital marketing for the development of campaign assets and deliverables.
Sales marketing analytics ownership, providing ongoing reporting back to marketing and sales leadership, in collaboration with the head of digital, brand and SEM
Advise marketing managers across the team on optimal go to market strategy and how best to enable their marketing initiatives for sales teams.
Partner with field marketing leader on regional sales marketing initiatives, campaigns and opportunities to broaden/nationalize across regions.
Lead the marketing plan for joint sales initiatives between NFP Aon, Connected Value.
Collaborate with Sales Enablement on the creation of templated sales outreach, Sales Enablement kits, and ways to optimize producer marketing.
Support of the sales and marketing tech stack, and how to optimize usage of tools
Support integrated sales campaigns partnering with corporate development teams.
Parter with sales enablement to establish, maintain and audit the lead handoff process from NFP.com and other campaigns.
Manage and coach the sales marketing manager, who will report directly into this role.
Knowledge, Skills, and/or Abilities:
Understanding of the sales process and stages of the buyer's journey.
Marketing plan/strategy/timeline development
Previous Experience with These Tools or Similar Equivalent:
Salesforce CRM
Pardot - Marketing Automation Platform
SalesLoft - Sales Engagement Platform
LinkedIn Sales Navigator
Event Marketing Management
Industry Sponsorship Marketing Management
Understands marketing project management process, workflow, and routing between client, brand and stages of creative production.
Excellent oral and written communication skills
Excellent working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint
Education and/or Experience:
A Bachelor's degree in marketing, journalism, or related field
8-10+ years of marketing experience
Certificates, Licenses, Registration:
N/A
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $90,000 to $126,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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$90k-126k yearly 1d ago
Private Banker 2
First National Bank of Pennsylvania 4.5
Baltimore, MD job
Primary Office Location:300 E. Lombard Street. Baltimore, Maryland. 21202.Join our team. Make a difference - for us and for your future.
Private Banker 2 Business Unit: Private Banking Reports To: Varies Based on Assignment
This position is primarily responsible for marketing private banking services to business owners and executives, professionals and Centers of Influence (COI) within their assigned region. The incumbent manages private banking client relationships to achieve a high level of client satisfaction and to develop banking, wealth and insurance cross sell opportunities and interacts with other bankers and associates to achieve service objectives. The incumbent provides the highest quality of service to every client.
Primary Responsibilities:
Markets private banking products and services to business owners and executives, professionals and Centers of Influence (COI) within an assigned geographic region. Opportunities are primarily developed by cultivating a strong referral network of internal associates in Commercial, Retail and Wealth lines of business as well as external COIs such as realtors, accountants and attorneys.
Constructively interacts with other lines of business partners across a wide range of functional areas to provide a consistently outstanding service level with respect to new loan processing, underwriting and closing, deposit account servicing and expansion, wealth management and insurance relationship development.
Maintains and develops existing private banking relationships, provides quality service and advice and cross sells products and services including deposits, loans, wealth and insurance services. Ensures regular client communication to optimize relationship opportunities.
Analyzes and evaluates personal financial statements, tax returns, credit bureau reports, appraisals and other credit-related documentation in support of gaining approval for mortgage and consumer loan requests. Periodically develops cash flow schedules and provides other credit memoranda in support of loan requests. Reviews all related legal documentation and handles client negotiation.
Develops and maintains a personal program for achieving knowledge of private banking related subject matter including developing associated skills in the areas of consumer and mortgage underwriting, personal finance, wealth management and insurance. Demonstrates interpersonal behavior, attitude, judgment, communication and initiative with prospect, clients and associates.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
5
Special Skills:
Excellent organizational, analytical and interpersonal skills
Excellent communication skills, both written and verbal
Detail-oriented
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
Ability to work and multi-task in a fast paced environment
Background demonstrates capacity to achieve at a high level in terms of sales activities, new household generation and cross sells
Strong underwriting acumen and prior experience with closed referrals to Wealth preferred
Special Licenses and Certificates:
Nationwide Mortgage Licensing System and Registry Identifier required
Physical Requirements:
N/A
Compensation Grade:
EXT11
Pay Range:
$91,858.00 - $153,088.00
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$29k-34k yearly est. 4d ago
Mortgage Underwriter
Capital Bank Md 4.3
Rockville, MD job
DescriptionAbout Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Capital Bank Home Loans, a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite home buying or refinancing for our customers.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Many top ranked mortgage lenders have joined Capital Bank Home Loans and we are looking to grow the business further by bringing in branches or independent originators. Position Purpose The Mortgage Loan Underwriter is responsible for evaluating and analyzing mortgage loan applications to determine the creditworthiness of borrowers and ensure compliance with federal, state, and company regulations. This role involves assessing financial documents, credit reports, property appraisals, and income information to make informed decisions on loan approvals, conditions, or denials. The underwriter ensures that each loan meets the bank's risk standards while supporting a smooth and efficient loan origination process. Position Responsibilities
Underwrite a minimum of three new loan files per day
Review, analyze, and clear updated and conditioned loan files within required turn times
Maintain CBHL-mandated turn times for new submissions, resubmissions, and condition reviews
Monitor and respond to CSM scenarios within required timeframes
Provide underwriting and eligibility support to other Capital Bank departments as needed
Underwrite FHA, VA, USDA, Conventional, Non-Agency, and Jumbo loan products in accordance with company policy and investor overlays
Perform new and established condominium project reviews, including warranty and eligibility determinations, in accordance with agency and investor guidelines
Analyze loan documentation and data for accuracy, completeness, and overall soundness
Identify and assess credit, income, asset, and collateral risk factors
Review appraisals and collateral documentation, including condominium and PUD projects
Support Loan Officers during the borrower qualification and structuring process
Remain current on investor, agency, and regulatory guideline updates impacting underwriting and condominium project eligibility decisions
Minimum Education and Experience
Minimum Education and Experience
High School Diploma or equivalent required
Minimum of five years of experience underwriting agency mortgage loans
Minimum of five years of experience underwriting secondary market guidelines
Minimum of two years of experience with Jumbo and Non-Agency products
FHA Direct Endorsement (CHUMS) designation required
VA SAR/LAPP designation required
USDA underwriting experience preferred
Housing Finance Agency experience required (DC, DE, FL, VA, MD preferred)
Bachelor's degree preferred
Knowledge, Skills, and Abilities
Strong teamwork and customer service orientation
Excellent organizational skills and ability to manage multiple priorities
High sense of urgency and accountability for deadlines and assignments
Ability to work effectively in a fast-paced environment
Proficiency with Fannie Mae Desktop Underwriter and Freddie Mac Loan Product Advisor
Encompass LOS experience preferred
Advanced income analysis, including complex self-employed and variable income scenarios
Credit risk analysis and interpretation
Appraisal and collateral review, including condominium and PUD projects
Ability to accurately interpret and apply agency, investor, and condominium project guidelines
Strong problem-solving, critical thinking, and decision-making skills
Clear and professional written and verbal communication
Constant and consistent attention to detail
Compensation
Base Salary Range: $80,000 - $105,000 annually (Rockville, MD salary range). Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
We are hiring in: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL. Candidates in other locations will receive the pay range tied to their specific area.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Additional Details
This position will be a remote role.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$80k-105k yearly 4d ago
Mortgage Loan Servicing Specialist- Commercial
Capital Bank Md 4.3
Rockville, MD job
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
The Mortgage Servicing Specialist is responsible for managing the day-to-day servicing activities of mortgage loans, ensuring accuracy, compliance, and exceptional customer service. This role supports the full lifecycle of mortgage servicing, including payment processing, escrow administration, investor reporting, and resolution of borrower inquiries. The specialist will work closely with internal teams and external partners to maintain operational efficiency and regulatory compliance.
Position Responsibilities
L Administration
Process and reconcile mortgage payments, payoffs, and adjustments accurately and timely.
Manage escrow accounts, including tax and insurance disbursements, annual analysis, and shortage/overage handling.
Monitor delinquent accounts and assist with collections or loss mitigation processes as needed.
Customer Service
Respond to borrower inquiries regarding loan terms, payment history, escrow accounts, and payoff requests.
Provide clear, professional communication to resolve issues promptly and maintain positive customer relationships.
Compliance & Reporting
Ensure adherence loan Servicing & federal, state, and investor guidelines (e.g., RESPA, CFPB, Fannie Mae/Freddie Mac requirements).
Prepare and submit accurate investor and regulatory reports within required timelines.
Maintain detailed records and documentation for audits and quality control reviews.
Partner closely with Compliance teams to execute regulatory requirements and ensure processes and procedures are continuously evolved to meet changes in regulatory standards.
Operational Support
Collaborate with Loan Operations team members to improve processes and enhance efficiency.
Assist with system updates, testing, and implementation of new servicing technologies or workflows.
Required Education and Experience
Bachelor's Degree+ in Business Studies, Finance, or Business Administration, or related field.
3+ years of mortgage servicing or loan operations experience required.
Familiarity with mortgage regulations and investor guidelines.
Proven experience with payment processing, loan boarding, account maintenance, and customer service.
High aptitude for problem solving.
Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities.
Proficiency in mortgage servicing systems and Microsoft Office Suite.
Preferred Education and Experience
1+ years of supervisory or management experience preferred.
Experience with Fiserv Premier and Encompass strongly desired.
Experience with data analysis from SalesForce or similar CRM applications
Qualifications and Skills
Customer-focused mindset with a commitment to service excellence.
Ability to work independently and collaboratively in a fast-paced environment.
High level of integrity and adherence to compliance standards.
Compensation
Base Salary Range: $29.60 - $44.41 hourly. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Additional Details
Must have the ability to travel locally for training as needed. Hybrid/In-Office - local DMV market
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29.6-44.4 hourly 4d ago
Investment Real Estate Underwriting Portfolio Manager 2
First National Bank of Pennsylvania 4.5
Baltimore, MD job
Primary Office Location:300 E. Lombard Street. Baltimore, Maryland. 21202.Join our team. Make a difference - for us and for your future.
Investment Real Estate Underwriting Portfolio Manager 2
Business Unit:Credit
Reports to:Investment Real Estate Underwriting Portfolio Manager Team Leader
Position Overview:
Responsible for managing a designated Commercial Investment Real Estate loan portfolio, including portfolio management, credit underwriting, construction monitoring, and ensuring compliance with bank and regulatory guidelines. Responsible for the quality of underwriting and ongoing portfolio management metrics for portfolio under purview. Assists Commercial Relationship Managers in the management of client relationships while maintaining a high degree of creditability. Acts as a mentor to junior team members. The incumbent typically works on loans/portfolios of medium complexity as the incumbent's work requires some oversight.
Primary Responsibilities:
Responsible for underwriting, monitoring, and analyzing assigned Investment Real Estate portfolio. Ensure risks are identify timely, maintaining a high degree of accuracy and quality underwriting, and portfolio management practices are aligned with the bank's risk appetite and heightened regulatory standards. Maintain professional development and measurable objectives.
Leader on complex transactions including construction loans and related monitoring, multi-level capital structures, and/or large developments while demonstrating excellent communication skills in a clear, concise manner to effectively solve problems/make recommendations regarding credit structure, risk, appropriate risk ratings and policy compliance.
Monitors and ensures assigned portfolio is within acceptable tolerances as well as published KPIs/KRIs.
Assists Commercial Relationship Managers in the management of client relationships while maintaining a high degree of creditability. Optimize customer relationships working directly with Relationship Managers.
Ensure sustained satisfactory reviews by regulators, internal auditors, external auditors, and loan review for depth of underwriting, identification of Policy Exceptions, and appropriate underwriting stress analysis of credits underwritten.
Works with manager on group-wide initiatives for process, roles and responsibilities enhancements, and/or output improvements. Acts as a mentor to junior Underwriting Portfolio Managers.
Effectively present proposed credit actions in written analysis document and as necessary, verbally in various committee and meetings.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Knowledge of a wide range of Investment Real Estate lending, underwriting practices, and banking practices
Knowledge of commercial banking policies, procedures and government regulations
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Travel may be required on occasion
Compensation Grade:
EXT09
Pay Range:
$67,002.00 - $126,516.00
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$67k-126.5k yearly 4d ago
Loan Operations Data & Compliance Analyst
Capital Bank Md 4.3
Rockville, MD job
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Loan Operations Data & Compliance Analyst plays a vital role in ensuring the accuracy, completeness, and timely submission of all regulatory loan data and related reporting. This position is responsible for managing requirements associated with the Home Mortgage Disclosure Act (HMDA), Community Reinvestment Act (CRA), Federal Home Loan Bank (FHLBank), and other federal or investor coding standards. This role manages data validation, reconciliation, and reporting activities to guarantee that regulatory submissions are both accurate and timely, supporting the Bank's compliance with requirements set forth by the CFPB, OCC, and FFIEC. This position also supports the Bank's FHLBank of Atlanta collateral reporting process by maintaining accurate pledged loan data and preparing quarterly QCR submissions, ensuring investor reporting is accurate and timely. Serving as a key liaison, this role bridges Loan Operations, Compliance, and other departments to maintain data integrity and regulatory preparedness throughout the loan lifecycle.
Position Responsibilities
Oversee the HMDA, CRA, and community development lending data processes within Loan Operations, managing the workflow from origination through to submission.
Oversee the collection, validation, and reporting of HMDA and CRA data within loan origination and core systems.
Maintain compliance with FHLBank data reporting requirements, including the preparation and submission of quarterly QCR reports and related audit materials.
Ensure the accurate regulatory coding of all loans-including details such as purpose, collateral, property type, lien status, and geography-to align with federal and state guidelines.
Conduct data integrity reviews, perform field mapping, and execute edit check testing across core systems, loan origination systems (LOS), and data warehouses.
Maintain accurate geocoding, tract, and MSA data for all loan records.
Support the timely and accurate submission of quarterly and annual HMDA and Loan Application Registers (LARs), and community development lending.
Coordinate with Treasury and Finance to prepare and submit Quarterly Collateral Reports (QCRs) to FHLBank of Atlanta.
Validate pledge loan balances, collateral eligibility, and loan-level data integrity prior to submission.
Maintain internal QCR reconciliation files between the core system and FHLB reporting templates.
Identify and resolve discrepancies in loan eligibility, lien status, or collateral coding.
Partner with internal teams to ensure pledged loan data aligns with FHLBank guidelines and collateral agreements.
Develop and maintain internal dashboards and exception reports to monitor data quality and submission readiness.
Collaborate with Compliance to interpret new or updated regulatory requirements and implement the necessary operational or system changes.
Work closely with Loan Operations, Loan Servicing, and Commercial Lending teams to monitor data quality, resolve discrepancies, and support accurate regulatory reporting.
Lead or assist with regular data audits, including pre-submission validation, post-submission reviews, and exam preparation activities.
Develop and maintain procedures, workflows, and controls that promote consistency in data capture and reporting processes.
Support the implementation and testing of system enhancements that impact HMDA, CRA, and other regulatory data fields.
Produce monthly and quarterly management reports that summarize data integrity, identify exceptions, and highlight trends.
Identify and recommend improvements to systems or processes to enhance data accuracy and automation.
Partner with Compliance to ensure that policies, procedures, and training materials reflect current regulatory expectations.
Coordinate with Compliance to conduct training risk appropriate HMDA and CRA training workshops with relationship managers and loan officers.
Conduct training for fellow Loan Operations teammates to increase knowledge within the organization.
Participate in audit and examination preparation, ensuring complete documentation of all data collection and validation practices.
Act as a subject matter expert for federal loan coding requirements across all lending business lines.
Required Education and Experience
Bachelor's degree in Business, Finance, or a related field; equivalent work experience may be considered.
Minimum five years of experience in Loan Operations, Loan Compliance, or Regulatory Reporting.
Comprehensive understanding of HMDA, CRA, and other federal lending regulations.
Demonstrated working knowledge of FFIEC filing requirements.
Experience with FHLBank collateral reporting or loan pledge processes preferred.
Proficiency in loan origination systems and data reporting tools; Fiserv Premier, Finastra products (LaserPro, Compliance Reporter), and/or Sageworks Abrigo strongly preferred.
Strong analytical skills and meticulous attention to detail, with a proven ability to identify and correct data anomalies.
Ability to define and document procedures effectively.
Excellent communication and collaboration skills, with demonstrated capability to work effectively across Operations, Compliance, and IT teams.
Intermediate to advanced proficiency in Excel and/or data analytics software.
Qualifications and Skills
Regulatory and Analytical Expertise
Data Integrity and Quality Control
Cross-Department Collaboration
Process Documentation and Audit Readiness
Continuous Improvement Mindset
Key Performance Indicators
Timeliness and accuracy of HMDA and CRA quarterly and annual submissions.
Accurate identification of CRA (small business) and qualified community development loans.
Ensure ongoing accuracy and completeness of HMDA/CRA Loan Application Registers (LARs) by conducting quarterly reviews of quality and validity edit checks, with documented validation results and corrective actions implemented within 30 days of issue identification.
Accuracy and timeliness of FHLBank QCR submissions and collateral data reconciliations.
Reduction in edit check exceptions and resubmission rates.
Quality and completeness of documentation.
Effective collaboration with Compliance and Operations leadership.
Compensation
Base Salary Range: $44.10 - $66.16 hourly (Rockville, MD salary range). Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
We are hiring in: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL. Candidates in other locations will receive the pay range tied to their specific area.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Open to considering candidates outside of the local area dependent on ability to meet all qualifications.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$44.1-66.2 hourly 4d ago
Lead Technology Support Engineer
Capital Bank Md 4.3
Rockville, MD job
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 4d ago
Physical Security Specialist - Harrisburg, PA
First National Bank of Pennsylvania 4.5
Baltimore, MD job
Primary Office Location:409 North 2nd Street. Harrisburg, Pennsylvania. 17101.Join our team. Make a difference - for us and for your future.
Physical Security Specialist Business Unit: Physical Security Reports To: Manager of Physical Security
Position Overview:
This position is primarily responsible for ensuring appropriate physical security equipment and procedures for compliance with the Bank Protection Act, OCC regulations and FNB policies. The incumbent works with internal business partners and company management to identify security risks, mitigate losses and emphasize employee and customer safety.
Primary Responsibilities:
Assesses risk through reviewing company locations to ensure alarm, lighting and video surveillance equipment are operational and makes recommendations to the Manager of Physical Security for upgrades and replacements when appropriate.
Manages and oversee the installation, maintenance, repair, upgrading, storage, inventory and acquisition of company alarms and related equipment including burglary & fire alarm equipment, surveillance cameras, lighting and digital video recorders.
Coordinates security programs such as tracking money transfers and assisting with robbery response. Provides security training for tellers, managers, officers and departments in compliance with the Bank Protection Act to minimize loss experience.
Coordinates the assignment and placement of security guards as needed.
Acts as primary contact and vendor relationship manager with company security equipment and service providers.
Provides incident statistical reporting, loss data and other applicable reports to the Manager of Physical Security upon request and periodically as agreed upon (at least monthly).
Acts as the system administrator for a physical security control or monitoring program. This includes ensuring controls are in place for access and maintaining the system for adds, transfers and terminations.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
5
Special Skills:
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Former military, law enforcement or corporate security experience
Knowledge of government regulations associated with physical security, bank fraud, theft, and misappropriation of funds including the Bank Protection Act
Special Licenses and Certificates:
Valid Drivers License
Physical Requirements:
Frequent driving (car, van, truck)
Compensation Grade:
EXT08
Pay Range:
$62,426.00 - $117,884.00
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$62.4k-117.9k yearly 4d ago
Network Engineer Team Lead - USCIS AES2
ITC Federal, Inc. 4.7
Camp Springs, MD job
ID 2026-1474 Remote No
JOBTITLE: Network Engineer Team Lead AGENCY SUPPORTED: Department of Homeland Security (DHS) - USCIS OIT Architecture Engineering Support (AES2) POSITION TYPE: Full-time CLEARANCE REQUIREMENT: Must be able to obtain DHS Suitability security clearance, which typically requires 2-4 weeks for processing and must be completed prior to the start date.
ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
The project supports USCIS's Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize secure, reliable, and scalable enterprise networks supporting mission-critical operations.
The Network Team Lead will manage and lead a team of network engineers responsible for designing and implementing computer and information networks-including LAN, WAN, intranets, extranets, and other data communications networks. This role requires extensive experience in network infrastructure design, cloud technologies, and automation, with a proven ability to improve network availability, scalability, and security in large enterprise environments. The Network Team Lead will oversee network modeling, analysis, and planning, develop network diagrams and documentation, and work closely with the Security team to ensure robust security measures across all networks.
Responsibilities
Manage and lead the network engineering team to design, implement, and maintain enterprise LAN, WAN, intranet, extranet, and data communication networks.
Perform network modeling, analysis, and planning, including forecasting and capacity management for enterprise networks.
Design and implement critical network infrastructure solutions that increase availability, reliability, and security.
Develop network diagrams, documentation, and regular status reports on network activities.
Collaborate closely with the Security team to plan and implement security controls across the network.
Guide the team in adopting infrastructure and network automation platforms and coding practices.
Develop and maintain technology roadmaps to support long-term enterprise network strategy.
Provide leadership, mentorship, and oversight for the network engineering team.
Qualifications
REQUIRED:
A minimum of 10 years of experience as an Engineer or Architect specializing in network infrastructure services.
At least 4 years of experience with cloud technologies (Azure and AWS required; Google Cloud Platform (GCP) desired).
A minimum of 5 years of experience designing critical network infrastructure for large/complex networks.
Experience with infrastructure and network automation platforms and coding.
Experience designing and implementing enterprise network solutions that improve availability and security.
Experience developing technology roadmaps.
Strong leadership, communication, and team management skills.
Must be eligible to obtain DHS Suitability clearance.
Preferred Qualifications:
Experience with USCIS programs.
Experience working on Agile projects.
Experience with enterprise integration services.
Experience with orchestration and automation platforms.
Familiarity with Artificial Intelligence (AI) in enterprise network operations.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is based onsite in Camp Springs, MD. Candidates must be able to work in a standard office environment and participate in in-person meetings and operations as required.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$90k-114k yearly est. 1d ago
Digital Product Manager - Salesforce Practice (REMOTE--VA, NC, MD, PA, GA)
Atlantic Union Bank 4.3
Waldorf, MD job
The Digital Product Manager will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams. This is a critical and highly visible role requiring significant stakeholder influence and relationship management both internally (Line of Business Leadership, Marketing and Technology Senior Leaders and other functional experts) and externally (Strategic Partners, Vendors, and leading technology companies). This individual will lead a team of Digital Product Owners and Business Analysts in execution of Atlantic Union's Digital Strategy.
Position Accountabilities
Lead team of product managers responsible for the following:
Assist each Line of Business in creating and implementing digital visions, strategies and roadmaps that address the business needs and future growth
Assess digital platforms in the external marketplace and make recommendations for potential partnerships
Identify opportunities to leverage digital techniques for greatest strategic impact and defining the priority capabilities required to succeed
Develop the business cases and business requirements for digital opportunities and drive to execution
Lead multi-disciplinary teams to shape and implement digital strategies, programs, and initiatives
Bring the voice of the customer/client and the voice of the advisor/employee into our product features, ensuring that features delivered are aligned with the intended business outcomes, and align work with our target architecture road map
Develop and manage goals and key performance indicators
Partner with Marketing for acquisition support, product positioning, promotion of digital products and services and onboarding activities
Understand all aspects of the internal and external environment including customer met/unmet digital needs through research efforts, in-depth understanding of voice of the customer, industry trends, vendor/platform capabilities and best practices for servicing the digital needs of our customers
Continuously assesses competitive moves and monitors performance against objectives.
Present data, strategies and recommendations to senior management to build buy-in to strategic recommendations
Prioritize product requirements and coordinate release plans with IT and key constituents.
Serve as primary business point of contact for implementation activities and work closely across with key constituents to meet scheduled milestones
Guide and direct complex projects, identify key stakeholders and gain participation.
Lead team of analysts responsible for the following:
Document business requirements and translate into technical requirements to guide the implementation of new features, systems, and enhancements.
Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
Serve as the technical focal point for the business in the presentation of the new system/application to Atlantic Union's Application and Architecture Review Board.
Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow.
Develop and maintain design documentation working across the organization for documenting integration points between systems.
Improve systems by studying current practices and designing modifications.
Recommend controls by identifying problems and opportunities; controls to include system access and configuration management.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Act as liaison to IT and Operations teams for managing change/release management efforts and troubleshooting system and end user issues
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
Organizational Relationship
Reports to Head of Digital Strategy
Position Qualifications
Education & Experience
Bachelor's Degree required
10+ years of financial services experience
5+ years of experience in the digital space
Experience as a people manager
Knowledge & Skills
Excellent verbal, writing and presentation skills
Program management and leadership experience
Strong PowerPoint and Excel skills to assemble & lead executive presentations
Demonstrated experience developing and executing against a strategic plan
Proven ability to develop product roadmaps, define requirements and lead implementation efforts successfully.
Demonstrated interpersonal and management skills; ability to work well as part of a cross-functional team and lead across the organization at multiple levels
Ability to influence diverse, cross functional team to success without direct authority over the team
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Municipal Employees Credit Union of Baltimore, Inc. 3.0
Municipal Employees Credit Union of Baltimore, Inc. job in Catonsville, MD
Job Description
Westview Branch
5910 Baltimore National Pike Catonsville, MD 21228
***Saturday hours required***
MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
POSITION SUMMARY
TELLER I
Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals.
Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments.
TELLER II
Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's operation according to the Teller Accuracy Guidelines.
Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.
NECESSARY SKILLS
Quality of Work
Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
Cash Handling
Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction.
Quantity of Work
Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases. Works effectively with peers and carries own share of team workload.
Referrals
Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals.
EDUCATION
High School Diploma (general studies) - Required
General Education Degree (GED) - In Lieu of H.S. Diploma
EXPERIENCE
Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required
Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience - Required
QUALIFICATIONS AND/OR ADDITIONAL FUNCTIONS
Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT.
Proficient written and oral communication skills.
Ability to Learn and Apply Procedures.
ADDITIONAL REQUIREMENTS
There may be circumstances related to MECU business operations that may periodically require you to report to a different branch/work location.
As a Teller, you also must be willing to provide service to members through multiple channels to include our branches and ITM (Interactive Teller Machines) terminals.
COMPENSATION
Salary Range per hour, depending on experience and qualifications
Teller I: $15.00 - $19.92
Teller II: $15.43 - $21.59
BENEFITS at MECU CREDIT UNION:
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
• Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
• 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
• Tuition Assistance: Continue your education and professional development with our tuition assistance program.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
• Parking Discounts: Enjoy discounted parking to make commuting easier.
• Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
• Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
$31k-35k yearly est. 9d ago
Learn more about MECU Municipal Employees Credit Union jobs
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MECU Municipal Employees Credit Union may also be known as or be related to MECU Municipal Employees Credit Union, MUNICIPAL EMPLOYEES CREDIT UNION OF OKC, Municipal Employee Credit Union of Oklahoma City, Inc, Municipal Employee's Credit Union of Oklahoma City and Municipal Employees Credit Union.