Medical Receptionist jobs at Munson Healthcare

- 1666 jobs

Coordinator Patient Care
Munson Medical Center 3.7
Medical receptionist job at Munson Healthcare
REQUIREMENTS: Registered Nurse in the State of Michigan. Minimum of 2 years of relevant experience, 2 years in the specialty area preferred. A BSN is required for those hired into the role after October 1, 2018. Charge Nurse experience preferred Demonstrates exceptional professional role model behavior that supports initiatives in a positive, consistent manner. Demonstrates clinical competence and ownership of practice. Demonstrates effective written and oral communication skills consistent with Munson Medical Center's Mission and Values. Demonstrates exceptional problem solving skills. Demonstrates ability to organize, identify, change priorities and be flexible in decisions. Demonstrates ability to lead/direct others through positive role modeling, honesty, integrity, direct communication, inspiration, and holding self- accountable. Demonstrates participation in organizational and / or unit based process improvements. ORGANIZATION: 1. Under the direction of the Manager/Director of the specialty unit, provides clinical and supervisory support to staff. Coordinates day to day operations of the unit. 2. Works collaboratively and effectively with all members of the specialty team, including care providers and staff and is a liaison with other departments/units within the hospital. SPECIFIC DUTIES: Supports the mission statement of Munson Healthcare, Munson Medical Center, and Munson Nursing: Munson Healthcare and its partners work together to provide superior quality care and promote community health. Standards of Practice Assessment Maintains and evaluates patient and staff data collection systems and processes to support the practice of nursing and delivery of patient care within their defined areas/s of responsibility. Evaluates assessment practices to assure timely, reliable, valid and comprehensive data collection. Diagnosis/Problem Identification Fosters and evaluates an environment that empowers and supports staff, including the professional nurse in analysis of assessment data and in decisions to determine relevant diagnoses. Identification of Outcomes Maintains and evaluates processes that promote RBC and desired patient-centered outcomes that are culturally sensitive and inclusive of patient/family needs according to accepted standards of clinical nursing practice. Promotes the integration of clinical and human resource data to support decision-making, which maximizes resource utilization. Facilitates and empowers registered nurses to assume accountability for patient outcomes in their area of responsibility. Planning Supports organizational and RBC Unit Action Council plans related to the delivery of unit based nursing services and patient care. Oversees and assists with evaluation of plan of care with the patient, family and other health care providers that prescribe interventions to attain expected outcomes. Facilitates patient flow on unit as it relates to admissions and discharges. Implementation Assures the plan of care is safe, timely and appropriate. Coordinates resources for maximum utilization of daily systems. Evaluation Evaluates patient care in relation to expected outcomes. Participates in the evaluation of programs, processes and desired patient-centered outcomes. Professional Performance Standards Quality of Care and Leadership Practice Embraces and supports Relationship Based Care and the Performance Improvement philosophy of Munson Medical Center. Assists with evaluation of the quality and effectiveness of nursing practice. Provides leadership in establishing a culture of safety. Supports a shared governance philosophy. Performance Assists manager/director to evaluate staff performance based on professional practice standards, relevant statues and regulations, and organizational criteria, and RBC philosophy. Assists manager / director through participation in the Annual Discussion process of same shift staff as well as providing assistance and feedback with the corrective action process as needed by unit. Mentors and coaches staff to attain optimal performance. Education Seeks additional knowledge and skills appropriate to the practice setting by participating in educational programs and activities, conferences, workshops and self-directed learning. Supports staff in meeting their educational needs. Supports and assists in maintaining a healthy learning environment for staff and students if applicable. Professional Environment Fosters a professional environment. Role models collaborative relationships between nursing, medicine and other disciplines. Supports a climate of effective communication by role modeling Commitment to Co-workers. Ethics Bases actions and decisions on ethical principles. Utilizes the Code of Ethics for Nurses to guide practice. Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to sociocultural diversity. Collaboration Collaborates with staff, providers and other disciplines and departments for provision of seamless delivery of services. Research Utilizes current research findings and current practice guidelines to strengthen patient care. Supports and facilitates the involvement of nursing staff in evaluation and integration of research into the delivery of nursing care. Resource Utilization Assigns patient care consistent with organizational policies, primary nursing model of care, procedures, legal, and regulatory requirements, according to the knowledge and skills of the designated caregiver as per unit standards. Maximizes utilization of scarce resources. g to the knowledge and skills of the designated caregiver as per unit standards. Maximizes utilization of scarce resources. to the knowledge and skills of the designated caregiver as per unit standards. Maximizes utilization of scarce resources.
$24k-27k yearly est. 60d+ ago
Patient Financial Rep - Per Diem
Mohawk Valley Health System 4.6
Utica, NY jobs
The Patient Financial Representative is responsible for the accurate and timely verification of insurance and benefit information for patients receiving inpatient medical, inpatient psychiatric, observation, ambulatory surgery and/or outpatient procedure related services. Plays a key role in the organization's financial health by obtaining or ensuring that insurance authorizations or pre-authorizations are on file and accurate prior to the service being rendered. This position must also ensure patient demographic and insurance information is correct, resulting in accurate claims for reimbursement. Position provides excellent customer service during all interactions. Core Job Responsibilities For designated services, this position is responsible for ensuring that each patient account has accurate insurance information entered in the correct billing order and that each insurance listed has been verified as eligible for the designated date of service range. For each insurance, benefit information is obtained and documented. Verification and benefit information can be obtained via electronic or verbal method but must be completed prior to services being rendered. Position must have or develop excellent working rapport with surgeons' office staff, as well as hospital nursing staff. For pre-scheduled services, this position is responsible for verifying that authorization is on file with each of the appropriate insurance companies and that authorization is accurate based upon location, CPT code, service type, surgeon, date range and any or all other necessary elements to secure payment for services rendered. For emergent or urgent services, this position is responsible for accurately and timely requesting that each verified insurance company has been notified of patient services being rendered and also request authorization for requested services. Position must have or develop excellent working rapport with insurance company representatives, surgeons' office staff, as well as hospital nursing staff. Ensures each patient account has accurate insurance information entered in the correct billing order and that each insurance company listed has been verified as eligible for the designated date of service range. Secures and documents any and all authorization requirements in appropriate computer systems with relevant information to capture authorization timely. Enters pertinent information in all necessary systems. Retains any written documents received. Performs related duties as assigned. Education/Experience Requirements REQUIRED: High school diploma or equivalent. Minimum 3 years of pre-authorization and/or insurance verification experience. Demonstrated computer proficiency and ability to learn new applications rapidly. Strong documentation skills. Strong follow up skills, accuracy and attention to detail. Excellent customer service and interpersonal skills. Ability to work under restrictive time. PREFERRED: Associate's degree in healthcare related field. 4 years or more of hospital, medical office, coding or billing experience; or 6 years of experience in other healthcare related field. Proficient with EMR, QES, MIDAS, SIS and related computer programs. Licensure/Certification Requirements PREFERRED: Medical terminology certification. Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 95876 Department PATIENT ACCESS SVCS Shift Days Shift Hours Worked 8.00 FTE 0.19 Work Schedule HRLY NON-UNION Employee Status A7 - Occasional Union Non-Union Pay Range $19 - $25/Hourly #Evergreen
$19-25 hourly 4d ago
Patient Service Specialist Ophthalmology-Full Time
Guthrie 3.3
Binghamton, NY jobs
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Pay ranges from $17.00-$23.49 Other Duties: 1. Other duties as assigned.
$17-23.5 hourly 3d ago
Patient Service Specialist- Family Practice- Per Diem
Guthrie 3.3
Ithaca, NY jobs
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: Responsible for greeting every patient in a courteous, professional, and timely manner every Time. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. Adheres to departmental and organizational policies and attends meetings/huddles as required. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: Other duties as assigned. The pay ranges from $17.00-$23.49 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
$17-23.5 hourly 3d ago
Patient Advocate - Patient Safety - Full Time
Guthrie 3.3
Binghamton, NY jobs
The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare. Experience: Minimum 3 Years' Experience In a Healthcare Setting Required. Education, License & Certification: Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting. Registered Nurse or other Healthcare related licensure preferred. Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire. Essential Functions: Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner. Supports organizational learning and a holistic approach to our patient's needs. Provides guidance for new or inexperienced caregivers related to patient-service recovery. Collaborates with all caregivers to improve processes that directly impact patient and community perception. Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance. Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends. Actively participates on or leads workgroups or committees related to patient advocacy. Supports the design and innovation of the Patient Family Advisory Council. Works collaboratively with the Patient Safety and Legal Departments. Other Duties: Travel for this position is sometimes required. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. update 1-13-25 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
$35k-43k yearly est. 4d ago
Sr. Medical Biller Office Based $20/HR -$26/HR
Private Practice 4.2
Saginaw, MI jobs
Private Practice Full Time Position - Mon - Fri 8 am - 5 pm Must Have 5 Years Experience Great Doctor and Staff! 401K, HSA Sorry NO New Grads! Please Apply By CV or Resume
$34k-41k yearly est. 60d+ ago
Billing M'GR Physician Office Office Based $50K - $65K +
Private Practice 4.2
Saginaw, MI jobs
Private Practice Full Time Position - Mon - Fri 8 am - 5 pm Must Have 6 Years Experience Great Doctor and Staff! 401K, HSA Sorry NO New Grads! Please Apply By CV or Resume
$27k-32k yearly est. 60d+ ago
Clinical Scheduling Specialist
Elderwood 3.1
Wheatfield, NY jobs
Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities 1. Acts as the point person and lead for all matters related to scheduling staff. 2. Thoroughly understands and uses the master staffing schedule extensively. 3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations. 4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision. 5. Displays understanding of PPD metric and how to staff accordingly. 6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. 7. Maintains accuracy of nursing schedule in Kronos and all required tracking. 8. Prepares daily staffing sheets with continual revisions as necessary. 9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. 10. Completes a listing of vacant nursing positions for DON weekly. 11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. 12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc. 13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule. 14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. 15. Communicates regularly with agency contacts and maintains positive, proactive business relationships. 16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes). 17. Displays professionalism and ability to work in a high volume, fast-paced environment. 18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need. 19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices. 20. Utilizes electronic timekeeping system as directed. Qualifications Minimum of Associates degree (Bachelors preferred) Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations Proficiency in Microsoft Excel Prior experience with scheduling platforms, specifically Kronos, strongly preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$40k-48k yearly est. Auto-Apply 60d+ ago
Medical Secretary - Adirondack Cardiology (Entry Level)
Glens Falls Hospital 4.5
Queensbury, NY jobs
The Impact You Can Make The Medical Secretary manages the reception function of the office / practice in a professional manner, accommodating the patient, physician, and resources available. Team Impact Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability. How You Will Fulfill Your Potential Responsibilities Screen calls, using mature judgement to determine callers needs, referring to nurse or physician if necessary. Schedule appointments, and make follow up appointments for other services on behalf of patient. Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability. Prepare and maintain patients charts, ensuring all pertinent documentations are filed Sort incoming mail, including lab or tests results, routing appropriately and promptly. Review patients financial and/or insurance information, preparing appropriate referrals or other 3rd party forms and documents. Contacts insurers to secure referrals on behalf of patient. Education/Experience: Successful completion of high school or has a high school equivalency diploma Previous clerical/office training and/or education with medical terminology preferred Skills/Abilities: Ability to effectively communicate with patients, staff, students, and physicians. Ability to provide excellent customer service to a variety of people. Ability to promote and work in a team setting. Possess strong skills in: Computers Problem solving Multi-tasking Prioritizing Licenses/Certificates/Registrations: None required Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $23.59 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.
$18-23.6 hourly Auto-Apply 60d+ ago
Medical Receptionist
AFC Urgent Care-Scarsdale 4.2
Scarsdale, NY jobs
Job DescriptionAFC Urgent Care - Scarsdale Benefits/Perks Paid time off (For Full - Time Only) Health insurance (For Full - Time Only) Dental insurance (For Full - Time Only) Great small business work environment Flexible scheduling Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$34k-39k yearly est. 15d ago
Medical Receptionist- Urology
Premier Medical Group of The Hudson Valley 4.4
Poughkeepsie, NY jobs
JOB TITLE: Medical Receptionist DEPARTMENT: Urolory STATUS: Full Time Non-Exempt (Hourly) LOCATION: 50 Eastdale Ave, Poughkeepsie, NY 12603 REPORTS TO: Administrative Manager SHIFT/CORE HOURS: Monday-Friday 8:30-5:00 PM. Must travel to the Kingston location as needed The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES Greets and directs all patients within the practice Obtaining patient demographic and verifying insurance information at each visit. Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. Obtaining patient authorization for medical records release (HIPAA compliance). Schedules any necessary appointments after completion of patient visit. Monitor and review patient schedules for next day office appointments. Assists in ordering, receiving and stocking of office supplies. Maintaining cleanliness of waiting room. Assists other Medical Receptionists as needed. Other duties as assigned. EDUCATION & EXPERIENCE Minimum of a High School diploma; Associates Degree preferred. At least one year relevant experience and/or training. EMR experience preferred QUALIFICATIONS & REQUIREMENTS: Strong organizational skills. Strong multi-tasking skills. Strong verbal and written communication skills. Ability to work independently on assigned tasks as well as accept direction on given assignments. Able to work collectively with administration and staff. Premier Medical Group is an Equal Opportunity Employer
$31k-38k yearly est. 60d+ ago
Medical Receptionist
Integrated Dermatology 3.8
Glens Falls, NY jobs
Integrated Dermatology is a leading national Dermatology practice that acquires and partners with Dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner Dermatologists. Job Description Answering the multiple-line phone system Checking patients in and out Scanning records Faxing Referrals/Record Management Cash handling Scheduling Other duties as assigned Qualifications Ability to multitask Customer service skills Team player Patient Must have computer skills EMR experience is required Job Type: Full-time: 7:30 am - 5:00 pm Monday through Friday Candidate must be willing to train at our Latham location Experience: 1+ year experience as a Medical Receptionist is required Experience utilizing EMR is required Education: High School diploma or equivalent GED is required Associate degree is preferred Pay: Pay starts at $18.00 per hour and increases with years of experience Additional Information All your information will be kept confidential according to EEO guidelines
$18 hourly 9h ago
Bilingual Medical Receptionist
Covenant Community Care 3.9
Detroit, MI jobs
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking a Spanish/English bilingual medical receptionist to join our Michigan Ave medical clinic. Job Description: The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care. Responsibilities: * Assists patients with check in, check out, fee collection, and appointment set ups and reminders. * Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures. * Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients. * Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans. * Calculate FPL percentile by determining patient family size and income. * Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients. * Apply and follow Covenant's Good Samaritan guidelines. * Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint. * Handles phone calls in a timely and courteous manner. * Communicates and coordinates with office manager and clinic team. * Maintains department corporate productivity standards for registration/ insurance verifications. * Verifies patient information with third party. * Directs patients to appropriate setting, explaining and apologizing for any delays. * Relays patient messages to providers in a timely concise and effective manner. * Faxes documentation accurately according to established privacy practices. * Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan. * Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care * Send Outgoing Mail * Predictable, consistent and reliable attendance * Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations. * Distribute incoming faxes. * Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most. * Other duties as assigned. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED * Bi-lingual, English and Spanish (required) * Basic math skills - ability to convert weekly/monthly rates into annual rates * Strong organizational and computer skills * Detail oriented Preferred Qualifications: * Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred * Prior experience working with EPIC preferred * Prior experience working directly with patients or clients in a medical setting preferred * Prior customer service experience preferred Position Criteria: * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation - Actively looking for ways to help people. * Speech Clarity - The ability to speak clearly so others can understand you. * Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Full-time Expected hours: 40 per week At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
$32k-36k yearly est. 47d ago
Part-time Medical Receptionist
Covenant Community Care 3.9
Detroit, MI jobs
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking new team members to join our medical clinics. Job Description: The Part-time Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care. Responsibilities: * Assists patients with check in, check out, fee collection, and appointment set ups and reminders. * Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures. * Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients. * Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans. * Calculate FPL percentile by determining patient family size and income. * Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients. * Apply and follow Covenant's Good Samaritan guidelines. * Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint. * Handles phone calls in a timely and courteous manner. * Communicates and coordinates with office manager and clinic team. * Maintains department corporate productivity standards for registration/ insurance verifications. * Verifies patient information with third party. * Directs patients to appropriate setting, explaining and apologizing for any delays. * Relays patient messages to providers in a timely concise and effective manner. * Faxes documentation accurately according to established privacy practices. * Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan. * Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care * Send Outgoing Mail * Predictable, consistent and reliable attendance * Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations. * Distribute incoming faxes. * Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most. * Other duties as assigned. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED * Bilingual, English and Spanish (required for some clinics) * Basic math skills - ability to convert weekly/monthly rates into annual rates * Strong organizational and computer skills * Detail oriented Preferred Qualifications: * Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred * Prior experience working with EPIC preferred * Prior experience working directly with patients or clients in a medical setting preferred * Prior customer service experience preferred Position Criteria: * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation - Actively looking for ways to help people. * Speech Clarity - The ability to speak clearly so others can understand you. * Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Part-time Expected hours: 24 per week At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short-term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
$32k-36k yearly est. 45d ago
211 Tax Scheduling Specialist
Gryphon Place 3.3
Kalamazoo, MI jobs
Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE
$15 hourly 9d ago
Medical Receptionist
American Family Care Oak Valley 3.8
Ann Arbor, MI jobs
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications· High School graduate or equivalent. · Previous medical clerical experience preferred. · Basic computer knowledge, e.g., Microsoft Office. · Accuracy and detail orientation. · Positive customer service skills. · Well-groomed appearance. · Clear and articulate phone mannerisms. Benefits/Perks· Competitive pay package· Flexible Scheduling· Great small business work environment with tremendous growth opportunities Retirement benefits, profit sharing, and free financial planning Paid time off, health insurance, dental insurance, and more! Compensation: $15.00 - $18.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
$15-18 hourly Auto-Apply 60d+ ago
Medical Receptionist
American Family Care Grand Rapids 3.8
Grand Rapids, MI jobs
Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
$23k-28k yearly est. Auto-Apply 60d+ ago
Entitlement Medicaid Specialist
Odyssey House Inc. 4.1
New York, NY jobs
TITLE: Entitlement Medicaid Specialist (Part - Time) REPORTS TO: Director of Entitlements Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Legal Assistance through ARAG Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office/Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and Part 820 programs. SPECIFIC DUTIES & RESPONSIBILITIES: Conduct daily comprehensive review of consumers' interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion Conduct interviews on new admissions for HRA/DSS/SSI/SSD/Self-Pay Expedite consumers with the selection of Managed Care Organization and NY State Market Place at point of admissions and upon Medicaid Eligibility Daily Data Entry of Medicaid/Managed Care/Medicare/Private Insurance/MAT in AWARDS and E-Lab Navigate Inovalon / eMedNY (Epaces) / STARS / SAAMS / AWARDS / Manage Care System Portals for coverage Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance) Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace Investigate Medicaid issues related to County/deferral/eligibility/denials/dropped/ recertifications Identify consumers with Medical/Pharmacy/Out-Patient restrictions to complete MAP forms for the removal of restrictions Process enrollment/disenrollments MAP forms through the Managed Care System (MCS) and to the Medicaid Inspector General OMIG Resolve problematic Medicaid Managed Care issues for Part 820 coverage Daily update the Entitlement 820 Reports with consumers' Medicaid (Fee-For-Service) / Expedited /Managed Care/Medicare/Private Insurance/Undocumented Complete and submit bi-weekly 820 Medicaid Managed Care Reports Submit weekly Medicaid Manage Care Reports to reflect consumers' coverage for 5 Residential Programs to the Pharmacy, Medical and LabCorp Performs related or similar duties assigned by Director. REQUIREMENTS: High School / associate degree Experience with Medicaid Managed Care and Human Service Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking skills Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
$32k-45k yearly est. Auto-Apply 60d+ ago
Medicaid Specialist
Odyssey House Inc. 4.1
New York, NY jobs
TITLE : Medicaid Specialist REPORTS TO: Director of Entitlements DEPARTMENT : Entitlements - 219 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Legal Assistance through ARAG Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: Maintain a working relationship with the Department of Social Services/Medicaid Office/Expedited and Marketplace to ensure Medicaid Managed Care guidelines and policies and procedures are follow. SPECIFIC DUTIES & RESPONSIBILITIES: • Conduct a comprehensive review to determine eligibility for Medicaid and Managed Care for the 820 Programs • Daily Review of consumers' insurance verification and Medicaid Managed Care coverage • Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, and Medicare) • Process Medicaid applications and recertifications for potential consumers through the Local Department of Social Services or the NY State Exchange/Marketplace • Investigate Medicaid issues related to eligibility, deferrals, denials and recertifications • Identify consumers with Medical and Pharmacy restrictions to complete MAP forms to the removal of restrictions • Process restrictions through the Managed Care System (MCS), Office of the Medicaid Inspector General (OMIG) • Resolve problematic Medicaid Managed Care and Department of Social Services issues • Navigate eMedNY (ePACES) / Managed Care Portals / Inovalon / STARS / AWARDS • Daily Data Entry of Medicaid Managed Care / Medicare / Private Insurance / MAT in AWARDS and E-Lab • Prepare weekly status of consumers' Medicaid Managed Care / Medicare / Private Insurance status and Expedite consumers with straight Medicaid coverage • Review weekly consumers' Medicaid Managed Care coverage and dropped coverage • Prepare biweekly Medicaid Manage Care Reports to reflect current coverage • Assist consumers with the selection of Managed Care and NY State Market Place • Performs related or similar duties assigned by Director. REQUIREMENTS: • Associate/BA Degree preferred • Experience with Medicaid and Managed Care and in Human Service Field • Minimum 2 years of experience in Medicaid, managed care plans, application process, recertifications and regulations • Demonstrated effective communication, proficient with Excel, computer skills, organization and multitasking Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
$32k-45k yearly est. Auto-Apply 60d+ ago
Coordinator Patient Care - Medical Observation - FT Nights
Munson Medical Center 3.7
Medical receptionist job at Munson Healthcare
ENTRY REQUIREMENTS Current license as a Registered Nurse in the State of Michigan. Minimum of 2 years of relevant experience, 2 years in the specialty area preferred. Transition Plan for those currently in the role for meeting Educational Requirements: * BSN to be obtained in 5 years Charge Nurse experience preferred. Demonstrates exceptional professional role model behavior that supports initiatives in a positive, consistent manner. Demonstrates clinical competence and ownership of practice. Demonstrates effective written and oral communication skills consistent with: Relationship Based Care (RBC), Commitment to Co-worker, Munson Medical Center's Mission and Values. Demonstrates exceptional problem solving skills. Demonstrates ability to organize, identify, change priorities and be flexible in decisions. Demonstrates ability to lead/direct others through positive role modeling, honesty, integrity, direct communication, inspiration, and holding self- accountable. Demonstrates participation in organizational and / or unit based process improvements. ORGANIZATION 1. Under the direction of the Manager/Director of the specialty unit, provides clinical and supervisory support to staff. Coordinates day to day operations of the unit. 2. Works collaboratively and effectively with all members of the specialty team, including care providers and staff and is a liaison with other departments/units within the hospital. SPECIFIC DUTIES: Supports the mission statement of Munson Healthcare, Munson Medical Center, and Munson Nursing: Munson Healthcare and its partners work together to provide superior quality care and promote community health. Standards of Practice Assessment Maintains and evaluates patient and staff data collection systems and processes to support the practice of nursing and delivery of patient care within their defined areas/s of responsibility. Evaluates assessment practices to assure timely, reliable, valid and comprehensive data collection. Diagnosis/Problem Identification-Fosters and evaluates an environment that empowers and supports staff, including the professional nurse in analysis of assessment data and in decisions to determine relevant diagnoses. Identification of Outcomes-Maintains and evaluates processes that promote RBC and desired patient-centered outcomes that are culturally sensitive and inclusive of patient/family needs according to accepted standards of clinical nursing practice. Promotes the integration of clinical and human resource data to support decision-making, which maximizes resource utilization. Facilitates and empowers registered nurses to assume accountability for patient outcomes in their area of responsibility. Planning-Supports organizational and RBC Unit Action Council plans related to the delivery of unit based nursing services and patient care. Oversees and assists with evaluation of plan of care with the patient, family and other health care providers that prescribe interventions to attain expected outcomes. Facilitates patient flow on unit as it relates to admissions and discharges. Implementation Assures the plan of care is safe, timely and appropriate. Coordinates resources for maximum utilization of daily systems. Evaluation-Evaluates patient care in relation to expected outcomes. Participates in the evaluation of programs, processes and desired patient-centered outcomes. Professional Performance Standards Quality of Care and Leadership Practice-Embraces and supports Relationship Based Care and the Performance Improvement philosophy of Munson Medical Center. Assists with evaluation of the quality and effectiveness of nursing practice. Provides leadership in establishing a culture of safety. Supports a shared governance philosophy. Performance-Assists manager/director to evaluate staff performance based on professional practice standards, relevant statues and regulations, and organizational criteria, and RBC philosophy. Assists manager / director through participation in the Annual Discussion process of same shift staff as well as providing assistance and feedback with the corrective action process as needed by unit. Mentors and coaches staff to attain optimal performance. Education -Seeks additional knowledge and skills appropriate to the practice setting by participating in educational programs and activities, conferences, workshops and self-directed learning. Supports staff in meeting their educational needs. Supports and assists in maintaining a healthy learning environment for staff and students if applicable. Professional Environment -Fosters a professional environment. Role models collaborative relationships between nursing, medicine and other disciplines. Supports a climate of effective communication by role modeling Commitment to Co-workers. Ethics-Bases actions and decisions on ethical principles. Utilizes the Code of Ethics for Nurses to guide practice. Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to sociocultural diversity. Collaboration-Collaborates with staff, providers and other disciplines and departments for provision of seamless delivery of services. Research-Utilizes current research findings and current practice guidelines to strengthen patient care. Supports and facilitates the involvement of nursing staff in evaluation and integration of research into the delivery of nursing care. Resource Utilization - Assigns patient care consistent with organizational policies, primary nursing model of care, procedures, legal, and regulatory requirements, according to the knowledge and skills of the designated caregiver as per unit standards. Maximizes utilization of scarce resources
$24k-27k yearly est. 60d+ ago