Financial Insurance Manager / Life & Health
D Francis Murphy Insurance Agency, Inc. job in Marlborough, MA
Job DescriptionDescription:
Murphy Insurance Agency, an independent insurance agency focused on servicing the needs of small businesses, families, and individuals, is currently searching for an experienced, licensed Financial Insurance Manager to lead our team in servicing existing clients and growing the book of business in the areas of employee group benefits, life, disability, and long-term care insurance.
What You'll Be Doing
As the Financial Insurance Manager for Life and Health, you will be responsible for overseeing the day-to-day operations, ensuring compliance, optimizing performance, and driving the growth and sustainability of the life and health insurance portfolio.
Key Responsibilities:
Responsible for overseeing daily operations of the financial insurance department
Actively manage, develop, coach and motivate the Financial Insurance team, assuming ultimate accountability for the achievement of the sales goals established for the department
Contribute to the attainment of company goals by developing and executing a strategic business plan to assist in achieving sales objectives
Identify and develop client prospects
Contact current and prospective clients in market area to solicit new relationships, explain coverage gaps, account round and close new business
Create proposals; complete and submit applications and related documentation to appropriate markets; create sales presentations for new and renewal business
Explain coverage, exclusions and document interactions for future reference in customer management system
Review existing client plans at least annually with staff to upgrade accounts and remarket if necessary
Requirements:
What We're Looking For
As the Financial Insurance Manager for Life and Health, you will be responsible for overseeing the day-to-day operations, ensuring compliance, optimizing performance, and driving the growth and sustainability of the life and health insurance portfolio.
Skills & Qualifications:
Strong leadership and team building skills
Ability to work independently with strong decision-making skills
Ability to effectively communicate ideas in a clear, thoughtful, organized manner
Self-motivated with an internal drive for success
Attention to detail and the ability to organize highly complex information for presentation and review in a professional and accurate manner
Ability to compose original correspondence, write reports, have effective interaction with people, and to communicate ideas and receive and process information
Must maintain positive attitude and make every effort to perform in the position with a can-do, upbeat approach
Effective organizational skills, and ability to respond to requests efficiently
Excellent Microsoft office and presentation skills
Understanding of agency workflow procedures, underwriting, sales and service processes
Education & Experience:
Life and Health (L&H) insurance license required
Bachelor's Degree in business preferred
5+ years experience in Financial Insurance/Services maintaining and growing a book of business as an Account Manager or Benefits Consultant required
2+ years supervisory experience or 4+ years in a lead position within an insurance/financial services organization required
Experience working within Applied EPIC agency management system a plus
What We Offer
Benefits You'll Enjoy:
We believe in supporting our team both professionally and personally. Our comprehensive benefits package includes:
Medical, dental, vision
HRA plan pays significant portion of medical deductible
Flexible Spending Account (FSA)
Company-paid life and disability coverage
401(k) with company match
Paid vacation, sick time and floating holiday
Educational support for licensing and professional development
Early 4PM close on Fridays
Monthly team lunches
Access to additional voluntary benefits
If you're looking for a professional home where your expertise is valued and your growth is supported, we'd love to hear from you.
Legal and Business Operations Administrator
Quincy, MA job
This position currently follows a hybrid work schedule, with three in-office days. Tuesday and Thursday are Company anchor days, and the third day will be worked out with your manager.
The Legal and Business Operations Administrator plays a key role in supporting the Legal Department of a property and casualty insurance company. This position provides critical assistance with corporate governance, entity management, regulatory compliance, and investment-related transactions, ensuring the company's operations align with legal and regulatory standards. The role supports real estate and renewable energy investments, helping maintain the company's legal structure and compliance with state insurance regulations. This position is focused on business and regulatory operations and does not involve litigation support.
Planning and Delivery
Organizes tasks and responsibilities to achieve objectives efficiently and meets deadlines despite obstacles.
Conducts regular compliance audits and assessments, identifying areas for improvement and implementing corrective actions.
Conducts agency partner audits to ensure alignment with company standards and regulatory compliance.
Reviews all Department of Insurance (DOI) complaints and coordinates cross-departmental meetings to develop responses, identify trends, and drive opportunities for process improvement.
Business Insight and Analytics
Partners with business leaders to develop and implement compliance policies and procedures.
Partners with Accounting leaders to develop, monitor, update and analyze key financial performance indicators for investment assets.
Proactively provides analyses and recommendations based on data analysis to support decision-making processes.
Reviews agency audit results in collaboration with Underwriting and Marketing to identify operational gaps and recommend actionable improvements.
Performs cost-benefit analyses before recommending operational or real estate changes, evaluating financial and organizational impacts to guide sound decision-making.
Communication and Relationship Building
Facilitates clear communication channels between departments, ensuring a consistent understanding of compliance requirements for assigned programs.
Coordinate with real estate property managers, on financial and operational matters.
Acts as a resource for employees seeking guidance on compliance-related matters, enhancing internal and external confidence through professional interactions.
Participates in cross-functional teams to streamline business processes and implement changes that enhance operational efficiency.
Leadership
· Supports the growth and development of colleagues by providing training and guidance on compliance policies and procedures and participating actively in strategic meetings.
· Leads by example in promoting continuous improvement, collaboration, and data-driven decision-making within the Legal Department and across the organization.
Judgement
Exercises sound judgment by assessing risks, costs, and benefits to guide effective business and compliance decisions that thoughtfully consider the company's strategic and operational impact.
Applies depth and breadth of professional knowledge to exercise judgement in operational compliance and support of the Office of the General Counsel.
Support for Office of the General Counsel
· Provides general support to the Office of the General Counsel.
· Owns and improves contracts, legal records and documentation workflows, ensuring proper creation, organization, long-term maintenance, and compliance with deadlines and other requirements in partnership with department leaders.
· Supports oversight of investment portfolio projects by maintaining and updating records, key financial performance indicators, and other material correspondence.
· Provide legal and business support for the company's real estate and renewable energy investments.
· Manages responses to regulatory complaints, subpoenas, discovery requests, complaints, and internal investigations
· Prepares regulatory filings including annual registration statements, corporate governance annual disclosures, and cybersecurity compliance certifications.
· Manages cybersecurity training and compliance program, including researching and evaluating alternative compliance solutions.
· Manages active assailant training, conducting new hire sessions, reviewing and updating content as needed.
· Review of SOC reports and data security information questionnaires.
Job Requirements
Experience
Minimum 5 years of experience, preferably in insurance, financial services, or investment management.
Corporate legal assistant or corporate paralegal experience preferred.
Experience in supporting real estate or renewable energy transactions is also preferred.
Education
Bachelor's degree in business administration, Compliance, Law, or a related field is required.
Skills
Familiarity with reviewing and interpreting financial statements.
Strong organizational and project management skills.
Excellent written and verbal communication skills, with an emphasis on clear and effective interaction.
Excellent attention to detail, organization, and follow-through.
Proficient in Microsoft Office Suite, entity management databases, and document management systems.
Values
Commitment to integrity, accuracy, and maintaining a positive, inclusive workplace environment.
Dedication to continuous improvement and staying informed about industry trends and changes.
Demonstrated ability to manage multiple priorities and drive process efficiencies across departments.
Salary Range: $75,000 - $85,000 per year. This range is a good faith estimate which reflects the annual salary we reasonably expect to pay for this specific full-time position at the time of posting. The actual salary offered will be based on several factors including the candidate's experience and qualifications. qualifications.
Sales Representative
Massachusetts job
Aflac is looking for a Strategic Benefits Consultant to help businesses strengthen their employee benefits strategy. This consultative role is perfect for professionals in sales, HR, or consulting who want to partner with a nationally recognized brand while building their own book of business.
Advantages of working with us:
- Monday-Friday business hours - enjoy true work-life balance
- Unlimited earning potential with commissions, bonuses, renewals, and stock
- Represent a Fortune 500 company trusted by businesses nationwide
- Award-winning training, tools, and mentorship
- First 3-month bonus incentives available*
- Offer value-added services (telehealth, healthcare navigation, financial wellness tools)**
Responsibilities & requirements:
- Advise employers on benefits, needs and customized solutions
- Conduct consultations, product demos, and enrollments virtually or in person
- Build long-term relationships and provide excellent post-enrollment service
- Collaborate with teams for training, development, and support
- Strong consultative, communication, and relationship-building skills
- Background in B2B sales, HR, or client-facing consulting preferred, but not required
- Must be 18+ and authorized to work in the U.S.
- Entrepreneurial mindset and self-starter mentality
About Aflac:
At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our Strategic Benefits Consultant, also known as Benefits Advisors, can play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills.
*This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock.
**Aflac's affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers, and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state.
Aflac Benefits Advisors are independent contractors and are not employees of Aflac.
Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York.
Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999 Z2500303 EXP 5/26
Benefits Advisor
Massachusetts job
Aflac is actively seeking motivated, entrepreneurial-minded individuals to join our team as a Benefits Advisor. In this independent role, you'll introduce businesses to Aflac's supplemental insurance plans and help policyholders gain added financial peace of mind. Whether you're launching a new career or looking to grow in a professional sales role, this opportunity offers flexibility, unlimited income potential, and the support of a trusted Fortune 500 brand.
Advantages of working with us:
- Enjoy a flexible schedule - no nights, weekends, or holidays
- Unlimited earning potential (commissions, renewals, performance bonuses, stock)
- Access to company-provided leads and digital sales tools
- World-class sales training and ongoing professional development
- Bonus opportunities available in your first 3 months*
- Offer policyholders added-value services: telehealth, financial wellness, and healthcare navigation**
Responsibilities & requirements:
- Partner with business owners to provide benefits solutions for their employees
- Build a pipeline through lead generation, networking, referrals, and cold outreach
- Conduct product presentations and enrollments in person or virtually
- Support clients with claims and provide ongoing customer service
- Participate in team training, mentorship, and development sessions
- Excellent communication, relationship-building, and presentation skills - Sales or customer service experience is a plus, but not required
- Must be 18+ and legally authorized to work in the U.S. (no visa sponsorship available)
- Positive, professional, and self-motivated attitude
About Aflac:
At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our Benefits Advisors can play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills.
*This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock.
**Aflac's affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers, and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state.
Aflac Benefits Advisors are independent contractors and are not employees of Aflac.
Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York.
Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999 Z2500301 EXP 5/26
Help Desk Specialist
Boston, MA job
Key Responsibilities
Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel.
Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity.
Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp.
Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service.
Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed.
Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base.
Track and manage computers, peripherals, and loaner devices to support daily operations.
Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved.
Participate in after-hours or on-call rotations to meet urgent business or client needs.
Core Competencies
Strong analytical and troubleshooting abilities, especially in time-sensitive situations.
Exceptional customer service skills and the ability to communicate clearly and confidently.
Works well independently and as part of a team while maintaining a high level of discretion.
Anticipates user needs and delivers service with urgency and professionalism.
Quickly learns new technologies and adapts to evolving tools and workflows.
Explains technical problems in a straightforward, user-friendly manner.
Demonstrates sound judgement when handling confidential or sensitive information.
Collaborates effectively with IT peers and other departments.
Preferred Background
Three to five years of technical support experience within a law firm or similar professional environment.
Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms.
Knowledge of legal applications such as iManage and Intapp.
Willingness to work extended hours or weekends when necessary.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Senior Insurance Product Counsel (Hybrid) - Life & P&C
Remote or Boston, MA job
A leading insurance company is seeking a Senior Corporate Legal Attorney to oversee legal matters related to life insurance products. The role involves providing proactive legal support, analyzing compliance, and drafting necessary documentation. Candidates must possess a Juris Doctor and have strong experience in legal analysis within complex situations. This is a hybrid position requiring presence in the office at least 10 days a month.
#J-18808-Ljbffr
Business Analysis Manager
Boston, MA job
The Business Analysis Manager leads, develops, and supports a team of Business Analysts (BAs) to deliver maximum business value through effective systems analysis, requirements gathering, and process improvement. This role sets and enforces best practices, standards, and tools for business analysis and vendor management, ensuring deliverables meet both business and technical needs.
A key focus of this position is building strong partnerships with project managers and business stakeholders, facilitating clear communication, aligning priorities, and ensuring that requirements and project outcomes drive measurable business value. The Business Analysis Manager works closely with senior business and IT leadership to prioritize initiatives, allocate resources, and continuously improve the BA function.
This position requires exceptional communication skills, deep analytical expertise, and the resilience to navigate complex projects with patience, diplomacy, and focus.
Responsibilities:
Leadership & Team Development
Lead, mentor, and coach a team of Business Analysts to enhance skills, consistency, and performance.
Establish, maintain, and champion standards, methods, and best practices for business analysis across the organization.
Provide training and professional development opportunities for BAs and programmers.
Recruit, develop, and retain top talent, managing performance through regular feedback and formal reviews.
Business Analysis Excellence
Perform workflow analysis, develop workflow diagrams, and recommend process improvements by defining “current state” and “future state” systems.
Oversee requirements elicitation, impact analysis, and documentation for new systems and enhancements to existing systems.
Partner with cross-functional teams (Development, QA, UAT, Infrastructure) to ensure solutions align with business objectives.
Ensure compliance with established standards and practices to deliver high-quality outcomes.
Collaboration with Project Managers & Stakeholders
Act as the primary liaison between business stakeholders and project managers to ensure alignment of project goals, priorities, and timelines.
Facilitate requirements workshops, discovery sessions, and status meetings to capture and validate business needs.
Support project managers in managing scope, identifying dependencies, and mitigating risks.
Provide stakeholders with timely, accurate project status updates, ensuring transparency and accountability.
Coordinate resource planning with project managers to balance workload across initiatives.
Project Intake & Resource Allocation
Assist in the intake and evaluation of project work, assigning BA resources to initiatives as needed.
Maintain a clear, updated worklist of projects, issues, and priorities for BA and development teams.
Coordinate project estimation with development teams, delivering accurate cost estimates to stakeholders after requirements completion.
Work with development teams and project managers to identify dependencies and assist in the creation of realistic project schedules.
Monitor budget spend across development teams, advising leadership of potential issues.
Coordinate with vendors (including Comparative Rater providers) to manage deliverables and maintain productive partnerships.
Triage and coordinate responses to production work orders.
Continuous Improvement & Metrics
Collect, analyze, and share key performance metrics to drive improvements in BA processes.
Implement innovative approaches to shorten delivery cycles, reduce rework, and enhance system capabilities.
Foster a culture of collaboration, transparency, and continuous feedback with project managers, stakeholders, and technical teams.
Qualifications:
Bachelor's degree in Business Administration, Computer Science, or Management Information Systems (or equivalent experience).
15+ years of experience in the software development lifecycle, with a strong background in Business Analysis for IT-driven projects.
10+ years of BA experience in the Property & Casualty Insurance domain (preferred).
Proven track record of effectively collaborating with project managers and business stakeholders to drive successful project outcomes.
Exceptional communication and interpersonal skills to work effectively with diverse stakeholders and evolving priorities.
Strong strategic thinking, problem-solving, and decision-making skills.
Experience with web analytics tools such as Adobe Analytics, Google Analytics, and Google Tag Manager (preferred).
Knowledge of APIs, web services, and related technologies (SQL, XML, HTML, XSLT, JSON) and tools such as Postman, REST API, SOAP UI (highly desirable).
Project Management or related certifications (preferred).
IIBA CBAP and AAC certifications (a plus).
INS and CPCU certifications (highly desirable).
Proficiency in Microsoft Office Suite.
Perks and Benefits
4 weeks accrued paid time off + 9 paid national holidays per year
Free onsite gym at our Boston Location
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Convenient location directly across from South Station and Pre-Tax Commuter Benefits
Salary Range: $120,000-$170,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
Senior Director of Client Engagement
Southborough, MA job
Brown & Brown is seeking a Senior Director of Client Engagement to join our National Pharmacy Team. In this client-facing leadership role, you'll partner with large-market employer clients to deliver innovative pharmacy benefit strategies and drive measurable outcomes.
This role is a hybrid role to work with our office in Southborough, MA.
What You'll Do
✔ Lead strategic discussions and develop client presentations
✔ Manage PBM implementations and benefit changes
✔ Oversee RFPs, procurement, and contract negotiations
✔ Collaborate with clinicians, analysts, and actuaries
✔ Provide technical expertise and mentor team members
✔ Analyze pharmacy spend and cost drivers using advanced tools
What We're Looking For
✅ Bachelor's degree in healthcare, business, or finance
✅ 10+ years in pharmacy benefit consulting or PBM
✅ Strong analytical, financial modeling, and Excel skills
✅ Exceptional communication and client relationship skills
✅ Local to Southborough, MA (with up to 10% travel)
Preferred: Registered pharmacist, experience with Tableau, familiarity with medical and pharmacy data.
💰 Compensation: $200,000-$300,000 annually + comprehensive benefits
Commercial Lines Underwriter
Boston, MA job
When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. Interested? Join our team!
Responsibilities
Build, maintain, and grow a book of business
Manage agency relationships and serve as lead client contact
Create and execute marketing plan to increase new and renewal business
Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business
Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management
Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio
Lead, train, and develop Assistant and Associate Underwriters
Qualifications
Bachelor's degree or equivalent combination of education and experience
Minimum 3 years of commercial lines underwriting experience required, excess & surplus experience preferred
Demonstrated proficiency in sales and marketing
Proven organization skills and ability with a strong attention to detail
Interest in continued education and professional development
Insurance license, CPCU, CIC or comparable designations preferred
Compensation Package
Base compensation for the position ranges between $105,000 to $120,000 based on qualifications. The role will also be eligible for a sales incentive performance bonus.
Flexible, hybrid & remote options
Health benefits & 401K with employer match
Employer paid continuing education courses and designations
Many opportunities for career advancement
About our Company
Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America's leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
Vice President Information Technology
Boston, MA job
The Vice President of Information Technology will lead technology strategy, governance, and execution across the firm and its portfolio companies. This role is ideal for a Private Equity technology leader with deep hands-on knowledge of hardware environments, data integrity practices, software ecosystem evaluation, and the application of AI to streamline operations and enhance value creation. The VP of IT will partner closely with investment, operations, and portfolio leadership to ensure technology investments support growth, scalability, and firm-wide strategic goals.
Key Responsibilities
Lead the firm's overall IT strategy, ensuring alignment with organizational objectives and portfolio company needs.
Oversee hardware infrastructure, including design, configuration, deployment, and performance optimization across corporate and portfolio environments.
Manage and maintain data integrity processes, including the use of SSE (Self-Service Encryption) files and other secure data-handling frameworks.
Evaluate, recommend, and implement software systems, providing expert guidance on platform selection, integration readiness, scalability, and cost-effectiveness.
Drive AI adoption across the firm and portfolio companies, identifying opportunities for automation, analytics, operational efficiency, and decision-making enhancement.
Partner with portfolio company leadership to assess IT maturity, develop technology roadmaps, and support integration or transformation initiatives.
Ensure strong cybersecurity posture, risk management practices, and compliance across all environments.
Lead and mentor internal IT teams and external partners, prioritizing collaboration, innovation, and operational excellence.
Oversee vendor relationships, contract negotiations, and budget management for enterprise IT initiatives.
Serve as an advisor to senior leadership on emerging technologies, infrastructure investments, and digital transformation opportunities.
Qualifications
10+ years of progressive IT leadership experience, with a strong background in Private Equity, investment management, or similar environments.
Demonstrated expertise in hardware configuration, infrastructure architecture, and systems performance optimization.
Hands-on experience with SSE files or similar tools used for secure data transfer and data integrity validation.
Broad knowledge of enterprise software systems with the ability to make informed recommendations based on business and technical needs.
Proven experience applying AI, automation, or machine learning solutions in a business context.
Experience partnering with portfolio companies and supporting due diligence, integration, and technology roadmap development.
Strong leadership, communication, and stakeholder management skills.
Ability to operate strategically while being comfortable with technical detail when needed.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
System Administrator
Boston, MA job
The Systems Administrator supports the daily operation, reliability, and security of our technology environment. This role focuses on maintaining systems, assisting users, and ensuring that our network, servers, and applications run smoothly.
Key Responsibilities
Manage and support desktops, servers, networks, and related hardware.
Administer directory services and cloud productivity tools.
Provide technical support through tickets, calls, and hands-on assistance.
Install, configure, and update software and systems.
Help monitor backups, system performance, and overall infrastructure health.
Assist with hardware/software recommendations and disaster recovery processes.
Maintain system and network documentation.
Perform additional IT support tasks as needed.
Qualifications
Required
3-5 years of systems administration experience OR relevant education/experience mix.
Strong understanding of networking basics (DNS, DHCP, TCP/IP, VPN).
Proficiency with directory services, cloud platforms, and virtualization tools.
Experience managing system hardware/software and automating tasks.
Strong communication, troubleshooting, and multitasking abilities.
Detail-oriented and team-focused.
Preferred
Experience with backups, patching, endpoint security, SQL, or ERP systems.
Familiarity with Linux/Unix and relevant certifications.
Desired Skills and Experience
Active Directory, Azure active directory, office 365, VMWare, scripting, SQL, ERP
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
Underwriting Intern
Boston, MA job
At Burns & Wilcox, we are looking for a passionate individual aiming to follow a career path in the specialty insurance industry. The 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through real world experience. This is a paid internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a range of departments. This individual will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The Underwriting Intern will gain valuable experience in one of our insurance underwriting teams comprised of commercial, personal, environmental, or professional lines teams.
Responsibilities
Underwriting and cross selling across the department renewal portfolio and new business submissions
Participate in agent marketing calls
Engage in insurance policy renewals
Update new business and renewals in Microsoft Excel
Determine which program or market best meets the needs of agency clients
Communicating loss notices and policy changes
Work alongside senior leaders on special projects and attend client meetings
Qualifications
Enrolled as an undergraduate at an accredited university, actively pursuing a degree in Risk Management and Insurance (strongly preferred), Business, Finance, or another relevant field
Expected graduation in December 2026 or May 2027
Previous internship experience is preferred
Technical proficiency in Microsoft Office applications
About Our Company
Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America's leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, pregnancy, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Cramer Future Opportunities
Norwood, MA job
Job Description
Are you interested in joining the team at Cramer?
While we may not have any open positions, we are always looking to connect and establish relationships with local candidates who are interested in joining our Cramer community.
If you are interested in a career at Cramer, please upload your resume. If we have a job opening that we feel aligns to your skillset, we will reach out.
What types of opportunities can we offer?
Account Services
Business Development
Marketing
Event Production
Creative Direction
Brand Strategy
Content Writing/Copywriting
Project Management
Operations
Video Production
Technical Direction
Warehouse Assistant/Broadcast Technician
In the meantime, keep up with us on LinkedIn and Instagram
Benefits
Cramer's Hiring Philosophy
We believe that different perspectives and backgrounds make us better as a company and as people. Our goal is to create a diverse, collaborative, growth focused culture. That means seeking out, hiring, and developing talented people who bring their authentic selves to work every day. As an equal opportunity employer, we prohibit discrimination and harassment of any kind based on race, color, gender identity, sex, religion, sexual orientation, national origin, disability, pregnancy, age or any other status.
We encourage you to apply and show us who you are and what you can do!
Legal Document Specialist
Remote or Danvers, MA job
Job Details Danvers, MA Fully Remote Full Time $14.00 - $14.00 Hourly Monday - FridayLegal Document Specialist - Medical Records Team
Take your career to the next level with a company that values growth, innovation, and people. ISG provides nationwide claim and litigation support to the insurance and legal industries, helping clients achieve optimal outcomes through superior service and technology-driven solutions.
We're looking for a Legal Document Specialist to join our Medical Records team. In this role, you'll provide essential administrative support to our Record Retrieval Department by managing subpoenas, legal notices, and related documentation with accuracy and efficiency.
Key Responsibilities:
Prepare, order, and complete county and Workers' Compensation subpoenas
Generate and distribute Notices of Intent (NOI) via fax, UPS, and digital tools
Communicate with counsel to obtain waivers and resolve objections
Issue subpoenas to providers and track their status
Maintain accurate records and reports on subpoena activity
Provide timely updates and communication to clients
We're looking for someone detail-oriented, organized, and proactive, with strong communication skills and the ability to manage multiple priorities. Experience in legal or administrative work and familiarity with subpoena tools or legal systems is a plus.
At ISG, we believe technology fuels progress and people power success. You'll be part of a collaborative, fast-paced environment with opportunities for growth.
If you're ready to make an impact and grow your career, apply today!
Qualifications
What You'll Bring:
Excellent written and verbal communication skills
Proven reliability and strong work ethic
Solid computer literacy and ability to learn new systems quickly
Strong organizational and time-management skills
High attention to detail and accuracy
General office and administrative proficiency
Familiarity with Microsoft Office Suite (preferred)
Small Commercial- Consultant, Product Analysis
Boston, MA job
The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.
Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements.
Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states.
Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams.
Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
Leads own work stream on all projects and manages low to moderate complexity projects.
Provides thoughtful recommendations that influence countrywide decisions and initiatives.
Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
Regularly presents research, recommendations and initiatives to State management and other cross functional departments.
Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity.
Analyzes trends and is responsible for tactical and strategic recommendations.
Qualifications
Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
Minimum 4 years, typically 6 years or more of relevant work experience.
Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills.
Highly developed communication and presentation skills.
In-depth knowledge of data concepts, strategies, and methodologies.
In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
Highly developed negotiation, facilitation and consensus building skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyAssociate/ Loss Control Consultant - Hybrid
Remote or Quincy, MA job
Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009!
Under the direction of the Manager of Loss Control Services, the Associate/Loss Control Consultant will provide Arbella underwriting with risk assessment for middle market accounts including analysis of more complex occupancies. The consultant will work closely with underwriting in analyzing automobile, general liability, property and workers compensation exposures for both existing insureds as well as prospective accounts. This is a range posting depending on the experience of the candidate.
Key Responsibilities:
Provides underwriting with an acceptability of risk assessment for middle market accounts to expedite a profitable pricing decision.
Provides underwriting an analysis of exposures and controls at insured and prospective accounts in the areas of: Property and General Liability, and to the extent possible, Commercial Automobile and Workers Compensation.
Where appropriate, develops consultative recommendations to assist in reducing the frequency/severity of insured losses.
Conducts virtual, drive-by and telephonic consultative surveys.
Effectively communicates with a diverse group of accounts.
Effectively communicates and interacts with internal departments.
Pursues professional qualifications as designated by the industry.
As directed, works with Arbella Claim Department to assists in the analysis and management of losses and claims
Assists the Manager of Loss Control Services in continuously improving the processes, products, form design, developing and delivering technical presentations, and working with Arbella insureds and agents.
Key Requirements:
Bachelors Degree preferred
Bachelor's degree in Safety and Occupational Health, Internship experience and 1-2 years of experience in insurance, loss control or related fields or industries.
Valid driver's license with acceptable driving record.
Effective, professional verbal and written communication skills required.
Demonstrates a problem-solving, inquisitive and continuous learning mindset
Strong attention to details and sound time management skills.
Microsoft office suite - advanced
Excellent customer service, collaboration and communication skills.
Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $55,000-$65,000 - Associate Loss Control Consultant and $65,000 - $80,000 Loss Control Consultant based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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Auto-ApplyExperienced Multi-Line Adjuster
Boston, MA job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Multi-Line Property Damage Adjuster -In Massachusetts and surrounding area
Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details!
We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims.
Qualifications & Skills:
Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
Willingness to be flexible with primary work location - position may require either remote or in-office work
Solid computer, mechanical aptitude, and multi-tasking skills
Effective attention to detail and decision-making skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Annual Salary
$36.63 - $57.49
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyActuarial Intern
Boston, MA job
Our Product Team is seeking an Actuarial Intern to work on projects that support the development of the company's product features, pricing and competitive position. He/she will work on the team that operationalizes new rating plans, underwriting guidelines, process improvements, and other initiatives to support profitable growth and improve competitive position.
Responsibilities:
* Establishes familiarity with P&C insurance industry operational procedures and underwriting performance indicators, benchmarks PRAC performance and suggests and executes on plans for improvements.
* Reviews rating details of concrete policies as part of user acceptance testing and customer solutions troubleshooting projects.
* Assists with the preparation and filing of manuals and exhibits.
* Gathers data for competitive intelligence reports.
* Participates in cross function operation project team representing Product.
Qualifications:
* Currently enrolled in a BA/MS Actuarial Program
* Desire to achieve ACAS or FCAS designation
* Prior Insurance or Casualty Experienced preferred
* Strong problem solving skills
* Proven mathematical and analytical skills
* Excellent verbal and written communication skills
* High level of intellectual curiosity
* Some knowledge of data analytics tools - SQL, R, Python, and Excel
The pay range for this position is $25 to $30 per hour. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent"
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Auto-ApplyCommercial Insurance Sales Executive
D Francis Murphy Insurance Agency, Inc. job in Medway, MA
Job DescriptionDescription:
Exciting Opportunity: Commercial Lines Sales Executive/Producer
Location: Flexible home base - Work from our Groton, Harvard, Hudson, Marlborough, or Medway office, as needed.
About Us: Join a forward-thinking insurance agency with a reputation for excellence! We're seeking a dynamic commercial insurance Sales Executive to drive growth and enhance client relationships. If you're passionate about building business and providing top-notch service, this is your chance to shine.
Your Role:
Prospect & Sell: Identify and engage new commercial accounts, providing tailored quotes and solutions.
Client Success: Offer expert advice and strategic recommendations to current clients, ensuring their needs are met and exceeded.
Grow & Maintain: Develop a robust, profitable book of business while fostering strong relationships with both clients and carriers.
Requirements:
What We're Looking For:
Experience: 5+ years in commercial P&C insurance sales with a proven track record of success.
Education: Bachelor's degree in Business or Finance preferred.
Licenses & Designations: Property & Casualty license required; CPCU & CIC designations are a plus.
Skills: Excellent verbal and written communication, adept at handling complex information and multi-tasking in a fast-paced environment. Demonstrated ability to generate new business, retain clients, and close deals effectively.
Why You'll Love Working With Us:
Comprehensive Benefits: Medical, dental, vision and FSA coverage; significant HRA plan contribution to your medical deductible.
Financial Security: Company-paid life, STD, and LTD insurance; voluntary benefits, 401(k) with company match.
Work-Life Balance: Generous vacation, sick, and floater time off; early 4 PM Friday closures.
Professional Growth: Educational support to help you advance in your career.
Team Culture: Monthly office lunches, social gatherings, and fun contests.
Ready to take your career to the next level with us? Apply now and be a part of our success story!
Risk Management Client Service Intern, Commercial Lines - Wakefield, MA
Wakefield, MA job
Job DescriptionAbout Us World Insurance Associates is a unique insurance and professional services organization offering top products and services from major providers, combined with attentive service from local agents. We are one of the fastest-growing insurance brokers in the top 20 in the U.S. and we offer you the opportunity to develop your skills in a rapidly expanding organization. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Position Summary
The WORLD Internship Program is a 10-week program aimed to develop a bench of talented professionals who will be able to join us after college graduation. As a Summer Intern, you will gain an understanding of the Insurance Industry and the distribution models for Insurance Products. The program will provide you with a broad understanding of the insurance brokerage cycle from identifying and properly marketing risks, building a service timeline, implementing service requests, and working through a renewal. You will be placed in our Commercial Lines department for the duration of the summer:
Primary Responsibilities
You will work alongside our team and help drive the timely and accurate completion of assigned tasks:
Processing renewal of ID cards and policy change requests
Carrier document attachments and Certificates of Insurance
Shadowing client calls and Client Advisor or Carrier visits
Data management work
Additional tasks that could be beneficial to the intern
You will support the development of positive relationships with clients and teammates by providing high levels of advocacy, excellent service, and professional communication.
Key components of the program include In addition to the work, you do with your manager daily, you'll have the opportunity to participate in programs and events over the 10 weeks.
Intern Orientation and Closing Presentation at Iselin, New Jersey headquarters
Speaker Presentations, Town Halls, Monthly webinars by Executive Leadership
Learning from our CEO and COO about World's business strategy, operating model, and key priorities
Self-paced online program provided by the Council for Insurance Agents and Brokers
Fun networking, volunteer, and social events
Developmental workshops
Qualifications
Must be enrolled in a business program at an accredited university or college and graduating in May 2027 or December 2026. (Graduates and students enrolled in Insurance and Risk Management programs strongly preferred)
Must be willing to work onsite, M-F between 9 a.m. and 5 p.m. (we do not offer remote internships)
Prior customer support experience preferred.
Possess strong organization / administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude.
What You'll Gain:
You will have the opportunity to learn how World helps clients improve financial performance while protecting them from risk exposure.
You will have the opportunity to build a foundation for a solid career in a stable industry with a rapidly growing team.
You will develop valuable skills and build a network that will help you launch a successful career.
You will build valuable skills in creating and presenting business proposals, understanding risk management, and developing time management strategies.
Compensation
The compensation for this internship is $23/hr.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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