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Museum attendant skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical museum attendant skills. We ranked the top skills for museum attendants based on the percentage of resumes they appeared on. For example, 39.9% of museum attendant resumes contained patrol as a skill. Continue reading to find out what skills a museum attendant needs to be successful in the workplace.

13 museum attendant skills for your resume and career

1. Patrol

Here's how museum attendants use patrol:

Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
Patrol the assigned area for scheduled periods in order to prevent and detect security issues.

2. Museum Visitors

Here's how museum attendants use museum visitors:

Looked after the gallery, helped museum visitors, provided security, and assisted curators with displays.
Protect artwork from damage or defacement -Provide visitors with relevant information -Greet museum visitors

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how museum attendants use customer service:

Provided general information and customer service to all museum clientele.
Provide professional customer service both in person and via phone.

4. Museum Events

Here's how museum attendants use museum events:

Answered questions regarding upcoming museum events and exhibits.
Supervised and assisted in the planning of museum events.

5. Museum Guests

Here's how museum attendants use museum guests:

Provided information tours to museum guests
Provided museum guests with a high level of customer service.

6. Museum Store

Here's how museum attendants use museum store:

Maintained museum store by ringing up sales, stocking shelves, and ordering new merchandise as needed.
Greeted museum patrons, answered incoming calls, worked as a cashier in the museum store

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7. Museum Gift Shop

Here's how museum attendants use museum gift shop:

Restock Museum Gift Shop and ring up Visitor's merchandise.
Processed sales in the museum gift shop.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how museum attendants use pos:

Maintain ticket booth in the collection of general admission fees to the theme park and issue ride passes using POS software.
Operate POS cash register to manage cash, credit, and debit card transactions for sold items.

9. Front Desk

Here's how museum attendants use front desk:

Front desk customer service attendant responsible for maintaining communication with residents to ensure policies were enforced.
Front desk attendant where I checked in members and golfers, and signed up new members.-Sold merchandise, memberships and apparel.

10. Greeting Visitors

Here's how museum attendants use greeting visitors:

Provide administrative support as greeting visitors, scheduling tours, answering phones, and responding to general inquiries.
General secretarial tasks, greeting visitors, answering phone, keeping record of visitor head count, and monitoring gallery activity.

11. Museum Rules

Here's how museum attendants use museum rules:

Ensured the enforcement of all museum rules with public and staff.
Provide museum facility information to guests including but not limited to location of services and museum rules.

12. Museum Policies

Here's how museum attendants use museum policies:

Enforced museum policies with exceptional customer service.
Monitor behavior of visitors, having special regard for the protection of the collection and compliance with Museum policies and procedures.

13. Promotional Materials

Promotional material is any document or article - written, printed, graphic, electronic, audio, or video presentation, distributed or made available in whole or in part on behalf of a product, cause, idea, person, or business for promotion, advertisement, announcement or direction. Promotional materials are used to make a business stand out from its competitors and to engage the target audience.

Here's how museum attendants use promotional materials:

Designed promotional materials: brochures, guides, and exhibit catalogs.

What skills help Museum Attendants find jobs?

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List of museum attendant skills to add to your resume

The most important skills for a museum attendant resume and required skills for a museum attendant to have include:

Patrol
Museum Visitors
Customer Service
Museum Events
Museum Guests

Museum Store
Museum Gift Shop
POS
Front Desk
Greeting Visitors

Museum Rules
Museum Policies
Promotional Materials

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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